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Education sessions at FMI Connect address your biggest challenges, provide relevant information and
give you specific, actionable food retail strategies and tactics.
NEW EDUCATION FORMATS
MINI-PLENARY SESSIONS
Each track includes a mini-plenary session. Mini-plenary topics represent broad issues within a track and often
encompass many of the overall themes and concerns of a given area.
LEARNING LOUNGE PRESENTATION
The FMI Learning Lounge features highly interactive sessions held right on the show floor in a learning space that is a
little bit classroom and a little bit family room. Participants can swap insights with experts and colleagues in these
sessions.
WORKSHOP SESSIONS
These sessions are held in classrooms and are 50 minutes in length. They will cover topics of special interest within a
given track and help you build the skills and knowledge to run your business better.
WORKSHOP TRACKS
CONSUMER ENGAGEMENT
Success in the food retail business is driven by how well you connect with the consumer. Are you keeping the pathways
of consumer communication open? Do you understand their needs, tastes, loyalty and interests? Workshops in this track
will highlight key consumer connection points and ways to use them to build sales and basket size.
FOCUS ON FRESH
Fresh is the most exciting, complicated and fastest growing part of the store. This track will help you shape a successful
fresh strategy by showcasing innovation, addressing over-the-horizon trends and identifying new strategies to capitalize
on consumers’ skyrocketing interest in fresh and prepared foods. We’ll explore emerging issues such as animal welfare
and food safety, get a view of the current and future fresh supply chain, and discuss how to create relationships and
dialogue for continued connection and progress throughout the year.
FUTURE CONNECT LEADERSHIP DEVELOPMENT
No matter your position in your organization, everyone has an opportunity – and a responsibility – to lead. Immerse
yourself in the leadership skills and knowledge needed to contribute more effectively as a member of your management
team. Continue the leadership learnings offered at FMI’s Future Connect Conferences.
HEALTH AND WELLNESS @ RETAIL: HEALTHY PEOPLE, HEALTHY PROFITS
Discover how to build strategic health and wellness programs that use the grocery shopping experience to address
today’s consumer health challenges and meet the needs of wellness-minded shoppers while supporting strong retail sales
growth. Sessions are designed for retail and manufacturing professionals in the health, wellness and pharmacy arena.
is supported by the FMI Foundation
INSIGHTS FOR INDEPENDENTS
FMI understands the unique needs and interests of independent operators and has designed this track just for you. We’ll
help you apply best practices, tips, and techniques to your organization. Learn about opportunities to build sales,
PRIVATE BRANDS SUMMIT
Join the leaders in our industry to discover new opportunities in private brands food retailing. Recognize how strong
relationships with trading partners and a collaborative culture will make your brand stand out and take your private brand
program to the next level. Discover consumer insights to build your private brand strategy. Gather comprehensive
information to achieve a best-in-class private brand program within your company and come away with tools, intelligence
and partners to get your company there.
RETAIL TECHNOLOGY AND INNOVATION
Technology is driving everything from consumer behavior to back-of-house operations. It can help you build top-line sales,
reduce expenses and improve overall operational excellence. It may also change stores and shopping habits in
fundamental ways. Get insights to help you take advantage of the promises of technology and avoid its pitfalls.
TUESDAY, JUNE 10, 2014
5:00 PM-6:00 PM
(doors opening 4:30 pm)
GENERAL SESSION
Keynote Address by The Honorable Hillary
Rodham Clinton
Arie Crown Theater, McCormick Place
Hillary Rodham Clinton served as the 67th U.S. Secretary of State from 2009 until 2013, after nearly four decades in public service. Her "smart power" approach to foreign policy
repositioned American diplomacy and development for the 21st century. Secretary Clinton played a central role in restoring America’s standing in the world, reasserting the United States as a Pacific power, imposing crippling sanctions on Iran and North Korea, responding to the Arab Awakening and negotiating a ceasefire in the Middle East. Earlier, as First Lady and Senator from New York, she traveled to more than 80 countries as a champion of human rights, democracy, and opportunities for women and girls. Secretary Clinton also worked to provide health care to millions of children, create jobs and opportunity, and support first responders who risked their lives at Ground Zero. In her historic campaign for President, Secretary Clinton won 18 million votes.
The Joint Session is sponsored by Wonderful Brands,
the company behind Wonderful Halos™, POM
Wonderful® and Wonderful Pistachios®.
WEDNESDAY, JUNE 11, 2014
8:00 AM-8:50 AM
GENERAL SESSION
The World Is Not a Stage, It’s a
Supermarket: The Industry Speaks
Grand Ballroom S100, McCormick Place
In a presentation of FMI’s 2014 U.S. Shopper Trends research – a collaborative effort with the Hartman Group – FMI will reveal the ways the supermarket is a microcosm of the world at large. Learn about the cultural, economic, and behavioral trends that are playing out in supermarkets across the country and get a leg up in sealing shopper loyalty.
Speaker(s):
Leslie G. Sarasin
, President and Chief
Executive Officer, Food Marketing Institute
9:00 AM-9:50 AM
MINI-PLENARY
Insights for Independents
2014 Store Manager Survey: Insights to Act
On
McCormick Place S104b
Harold Lloyd from Harold Lloyd Presents will share the aggregated insights and recommendations from the 2014 FMI Store Manager Survey. This powerful analysis of the store managers' answers will provide valuable insight as to what motivates them to work harder and achieve more.
Speaker(s):
Harold Lloyd
, President, H. Lloyd &
9:00 AM-9:50 AM
WORKSHOP
Consumer Engagement
Front End: Get the Most from Your
Shopper's Last Chance to Purchase
McCormick Place S105b
The front end is a location that every shopper must pass and a key location for immediate consumption snacks and other impulse items. But are you taking full advantage of this key real estate? In this session we’ll explore the latest data, consumer insights and design ideas you can use to build a more engaging and more profitable front end.
Speaker(s):
Mike Grimes
, Senior Vice President,
Commercial, Catalina,
Ron Hughes
, Director, Shopper
Experience Innovation, Coca-Cola Refreshments,
Mike
Inderrieden
, Director, Human Factors Self-Service,
NCR Corporation,
John Kennington
, Vice President of
Sales, Ferrero USA, Inc.,
Scott D. Levy
, Vice President
of Business Development, Source Interlink Companies,
Inc.,
Bill Romollino
, Vice President, Shopper Insights,
Time Warner Retail Sales and Marketing;
Steve
Zoellner
, Director of Merhandise Solutions, Mondelez
Global LLC Mondelez International
9:00 AM-9:50 AM
WORKSHOP
Focus on Fresh
The Power of Fresh: Leveraging Shopper
Trends in Meat and Produce
McCormick Place S101b
Make sure you are up on the latest trends in the meat and produce departments. In this session you'll hear the results of brand new research looking at produce purchasing,
preparation and consumption as well as the most important findings of the Power of Meat 2014 – an annual study released at the Annual Meat Conference, published by American Meat Institute and Food Marketing Institute. We’ll discuss channel shifting, drivers of departmental satisfaction, the meat and produce purchasing decision tree and the role of convenience versus value in fresh. Come away with the top trends and how to leverage these findings in marketing, merchandising and promotional strategies to help grow sales.
Speaker(s):
Anne-Marie Roerink
, Principal, 210
Analytics, LLC
9:00 AM-9:50 AM
WORKSHOP
Future Connect Leadership Development
Managing a Multigenerational Workforce
McCormick Place S103b
For the first time in history, four distinct generations—Matures, Boomers, Xers and Millennials—are employed side by side in the workplace. With differing values and seemingly
incompatible views on leadership, these generations have stirred up unprecedented conflict in the business world. Effective management of this generational divide is vital to longevity and success. In this engaging presentation by a leading expert on the generations, learn how each group developed its core values, how that manifests in the workplace today, and how they all can operate alongside each other with extraordinary success. You will receive insights, examples and approaches to build the individual connections needed to boost employee performance and build effective teams.
Speaker(s):
Cam Marston
, President, Generational
Insights
9:00 AM-9:50 AM
WORKSHOP
Private Brands Summit
What Does an Industry-Leading Private
Brand Program Look Like?
McCormick Place S105a
Concerned that your program is not keeping up with the industry’s top performers? Wonder if your program is meeting industry and consumer demands? Track the industry’s best practices and bench mark your program to ensure you keep pace with consumer demands and industry competition. Survey results of retailer programs across the country provide insight and education on every aspect of managing a private brands program. Make sure you’re prepared and staying in sync with the quickly changing landscape of the private brand marketer.
Speaker(s):
Shawn Buckner
, Vice President, Grocery,
Meijer, Inc.,
Pam Boynton
, Chief Strategy Officer,
Federated Group, Inc.,
Mike Hackbarth
, Vice President,
Private Label, The Fremont Company,
Steven
Lichtenstein
, Vice President and Group Publisher,
Stagnito Media; Publisher, Private Label->Store Brands,
Stagnito Business Information,
Joe McKie
, Owner, Joe
McKie Private Branding,
Doug Baker
, Vice President,
Private Brands, FMI
9:00 AM-9:50 AM
WORKSHOP
Retail Technology and Innovation
Cyber Crime: Retail Industry in the
Bull's-Eye
McCormick Place S102b
The food industry is under attack! During this keynote you will learn more about why this industry is in the Bullseye of Cybercrime and what you can do about it. Theresa Payton will walk the group through real cases from the firing lines and will share best practices that you can implement back at the office. All attendees of this keynote will receive a take away package with meeting agendas, questions to ask vendor/suppliers, and how to implement a cost effective cybersecurity program starting with your store employees.
Speaker(s):
Theresa Payton
, Former White House CIO,
Cyber Security Authority and Identity Theft Expert
9:00 AM-9:50 AM
WORKSHOP
Retail Technology and Innovation
Retail Innovation: Transform Your
Company by Learning from the Best
Grand Ballroom S100, McCormick Place
Shoppers’ interests and needs are changing globally but how does this affect how retail concepts develop and how stores engage customers? Over the last decade we witnessed how small stores migrated to big-box retail and might yet realign to small(er) again. Retailers made massive efforts to sell online, while several pure-players are slowly opening physical stores. The lines between retail channels and retail segments continue to blur. This session will provide results from a study of retailers located across the globe and highlight what true innovation looks like so that you can gain inspiration for the transformation of your company. In addition, one retail leader will share how his retail concept has successfully evolved in order to keep pace with the needs and desires of its customers.
Speaker(s):
Hubertus Bessau
, Co-Founder and CEO,
mymuesli GmbH,
Neil Stern
, Senior Partner, Ebeltoft
USA/McMillanDoolittle
10:15 AM-11:00 AM
LEARNING LOUNGE
Insights for Independents
IO Community Focus: Managing and
Participating in Local Politics
FMI Learning Lounge, Hall A, McCormick Place
Independent operators are leaders in communities around the world. As more and more localities begin to enact regulations of their own, independents need to have the skill sets necessary to act in the world of local politics. Brad Fitch, President and CEO of the Congressional Management
Foundation will lead this hands on workshop with independent operators to make sure their businesses are engaged and protected at the local government level.
Speaker(s):
Bradford Fitch
, President/CEO,
Congressional Management Foundation
11:30 AM-12:30 PM
LEARNING LOUNGE
Building Better Supply Chain Solutions
Together to Reduce Inefficiencies and Drive
Profits
FMI Learning Lounge, Hall A, McCormick Place
In this session CHEP USA and their partners will present two case studies detailing real-life solutions to supply chain inefficiencies. The first case will focus on collaborative freight solutions and present an example of a cross supply chain partnership that leverages a manufacturer's private fleet. The second case, highlighting a partnership between CHEP USA and a retailer, looks at last-mile solutions and focuses on fractional pallets, standardization and collaboration. Box lunch will be served during this session. Seating is limited and available on a first come, first served basis.
Session developed and presented by CHEP, USA.
Speaker(s):
Tom Baldwin
, Supply Chain Director,
Process Excellence, H-E-B,
Candice Herndon
, Sr.
Director, Retail Supply Chain Solutions, CHEP USA,
Doug Miller
, Sr. Director, Logistics, PepsiCo
1:00 PM-1:45 PM
LEARNING LOUNGE
Private Brands Summit
Men on a Mission: Understanding the Male
Shopper
FMI Learning Lounge, Hall A, McCormick Place
Think you understand the male shopper? Think again. Participate in this interactive session with your colleagues as we unveil the study results of the male shopper behavior. Findings explore and identify in-depth information about the specific types of occasions men are shopping for; what they are looking for in those occasions; their overall satisfaction with how their needs are being served; and how retailers and suppliers can better develop private brand products and merchandising that will build and strengthen long-term loyalty with this new brand of male shoppers.
Speaker(s):
Janet Oak
, Senior Director, Strategy &
Insights, Galileo Global Branding Group, A Daymon
Worldwide Company
2:00 PM-2:45 PM
LEARNING LOUNGE
Harness the Power of Customer
Engagement Utilizing Merchandising &
Design Trends
FMI Learning Lounge, Hall A, McCormick Place
From the moment customers walk into your store, the goal is to get them to put food in their carts by engaging them and optimizing their shopping experience. By entwining the disciplines of merchandising, store design and operations, you can effectively engage and capture customers, thus enhancing your profits and increasing customer satisfaction.
Session developed and presented by Hillphoenix.
Speaker(s):
Harold Lloyd
, President, H. Lloyd &
Associates, Inc.,
Jack Sjogren
, Design Center
Specialist, Hillphoenix
2:00 PM-2:50 PM
MINI-PLENARY
Focus on Fresh
The Role of Fresh: Understanding and
Leveraging Fresh for Total Store Success
McCormick Place S101b
With perimeter sales continuing to outpace total store sales and consumer loyalty driven by the perimeter, there is an opportunity to take advantage of key fresh trends. The Nielsen Perishables Group will share the key latest fresh trends and “need to know” information across the five fresh departments. Attendees will come away with strategies to leverage fresh for total store success.
Speaker(s):
Sherry Frey
, Vice President, Account
Services, Nielsen Perishables Group
2:00 PM-2:50 PM
WORKSHOP
Consumer Engagement
The Future of Eating: Calories or
Communing?
McCormick Place S105b
Gone are the days of three meals a day and an after school snack. Today’s consumers are fitting food around busy lives that break traditional molds, eating wherever, whenever, and however. Half the time they are consuming snacks and almost half of meal occasions are enjoyed alone. What are the implications for retailers and manufacturers in this changed eating culture and how can they tap into new ways of building connections between people and their daily interactions with food? In this session, an overview of the contemporary consumer eating occasion will be followed by a panel
discussion between retailers and manufacturers who are adapting to meet the new patterns.
Speaker(s):
Speaker and Moderator:
Laurie Demeritt
, Chief
Executive Officer, The Hartman Group
Panelists:
Dennis Belcastro
, Senior Vice President,
Government Affairs and Industry Collaboration, Hillshire
Brands Company,
Sue Klug
, Chief Marketing Officer,
Unified Grocers,
Rick Brindle
, Vice President of
Industry Development, Mondelez International
2:00 PM-2:50 PM
WORKSHOP
Retail Technology and Innovation
Consumer Connection Through Mobility
McCormick Place S102b
We’ve all seen the statistics on the growth of mobile and its impact on retail. And most of us have or are building mobile apps to engage with our consumers. But do we really know what our consumers want in a mobile app and how they use them or don’t use them to support their shopping trips? In this session participants will learn the results of the second year of the Peck Fellowship research study of consumer use of mobile apps in grocery. Learn about barriers to app use; ways to streamline design for various shopper segments; ideas for increasing shopper trial of apps; and which types of app users correlate with increased basket sizes.
Speaker(s):
Nancy Childs, PhD
, Professor of Food
Marketing, Saint Joseph’s University
3:00 PM-3:50 PM
MINI-PLENARY
Future Connect Leadership Development
Culture Rules: Putting People First and
Building a First-Class Team
Grand Ballroom S100, McCormick Place
What is the role of culture in the success of an organization? Many corporate leaders believe that growth comes from focusing on the bottom line, but George Bodenheimer believes just the opposite—that great organizations only become that way when they focus on people before focusing on profits. The longest-serving leader of one of the most recognized media companies in the world, George Bodenheimer has nurtured and sustained a strong organizational culture built around trusting employees, giving them the tools they need to do their jobs and empowering them to innovate. His leadership insights show that empathetic skills—motivating through listening, caring and encouraging—coupled with business skills,
ultimately fuel creativity, innovation and bottom-line growth and are the key to success. His refreshing approach to leadership
and commitment to people encourages all leaders to work on making an impact on their organization, no matter how large or small.
Speaker(s):
George Bodenheimer
, Executive
Chairman Emeritus, ESPN
Sponsored by
3:00 PM-3:50 PM
WORKSHOP
Focus on Fresh
Foodservice Trends and Ideas: Is Your
Store the Best Restaurant in Town?
McCormick Place S101b
Fresh Prepared Foods are a high growth category for most grocery retailers as consumers are looking for fresh healthy foods in ready to eat formats. In this session Technomic and A.T. Kearney look at recent innovations from fast casual restaurants and international retailers that could open up new areas of retail growth. We will discuss how restaurants are responding to the ‘on-the-go’ consumer and what opportunities exist for the grocery retailer.
Speaker(s):
Dave Donnan
, Partner, A.T. Kearney, Inc.,
Bob Goldin
, Executive Vice President, Technomic, Inc.
3:00 PM-3:50 PM
WORKSHOP
Insights for Independents
Big Data for the Small Operator
McCormick Place S104b
This session will focus on providing independent retailers with some practical insight into the world of big data and the types of analytics that can be supported to help gain competivie advantage.
Speaker(s):
Stephen A. Gordon
, Senior Director, SAS
Institute, Inc.
3:15 PM-4:00 PM
LEARNING LOUNGE
Learning Lounge Industry 5
FMI Learning Lounge, Hall A, McCormick Place
Speaker(s):
4:00 PM-4:50 PM
MINI-PLENARY
Health and Wellness @ Retail
Closing the In-Store Experience Gap: What
Your Employees Don't Know Can Hurt You
McCormick Place S101b
Health and wellness experts or just order takers? In today’s retail environment, learn how being the source of health and wellness expertise can be the key to driving out-sized results for your business. A recent two-year study of the sales performance of 63,500 sales associates across 330 stores reveals how dramatically engaged, knowledgeable, experienced associates out perform their peers and drive results – and sales.
Speaker(s):
Tom Stockholm
, CEO, eXperticity
4:00 PM-4:50 PM
WORKSHOP
Consumer Engagement
Impacting Sales: A Holistic Approach to
Supplier Diversity In the Food Retail
Industry
McCormick Place S105b
What if there was a process that could help you decrease costs, increase sales, strengthen consumer relationships, and improve your local community? Supplier diversity programs, while not new or trendy, can do all this and more. An effective supplier diversity process drives increased sales and cost savings, strengthens a retailer's emotional connection with the consumer, builds brand equity, creates jobs, and stimulates the local economy. During this session we will outline the elements and how-tos of successful supplier diversity programs that impact the bottom line for both retailers and suppliers.
Speaker(s):
Michael Byron
, Senior Director, Supplier
Diversity, Wal-Mart Stores, Inc.,
Rona Fourte
, Director,
Supplier Diversity, Walgreen Co.,
James E. Harris
,
Director, Supplier Diversity, H-E-B,
Denise R. Thomas
,
Director, Corporate Supplier Diversity, The Kroger Co.,
Terrez M. Thompson
, Vice President, Global Supplier
Diversity, The Coca-Cola Company
4:00 PM-4:50 PM
WORKSHOP
Private Brands Summit
Private Brands: It's More Than Just a
Package
McCormick Place S105a
Private brand strategies have changed and benefits were realized during the recession. As retailers look to identify additional ways to differentiate themselves in a very
equity of a brand on the shelf to create a sensory experience for the consumer that no other outlet can duplicate.
Speaker(s):
Jennifer Gaeto
, Creative Director, Equator
Design USA,
Ron Szafrarczyk
, Design Director,
Equator Design USA
4:15 PM-5:00 PM
LEARNING LOUNGE
Consumer Engagement
The Future of Food: Emerging Trends in
Natural/Organic, Ethnic and Specialty
Foods
FMI Learning Lounge, Hall A, McCormick Place
Organic/natural, ethnic, and specialty foods are some of the fastest growing areas of today’s product assortments. What are the most interesting new products in these areas? What are the trends and the consumer behaviors behind them. And how are successful retailers incorporating these products into their marketing and merchandising strategies? Learn how you can build basket value and drive traffic by emphasizing the latest food trends.
Speaker(s):
Andrew S. Whitman
, Managing Partner,
2x Consumer Products Growth Partners
THURSDAY, JUNE 12, 2014
7:30 AM-8:20 AM
GENERAL SESSION
Reinventing Meals for a New Millennium:
Insights from Silicon Valley's Resident
Food Development Experts
Grand Ballroom S100, McCormick Place
As we explore the inspiration and excitement of food retail today and tomorrow, one theme repeatedly rises to the top. It's innovation in our products, store formats, business processes, and ways of interacting with consumers that often makes the difference. Who better knows innovation than Mattson, the country's largest independent developer of new foods and beverages? Using some of today's cutting edge solutions to the decades-old question, "What's for dinner?", as background, Mattson will explore some of the food world's biggest upstart innovators: a chilled meal provider that delivers within hours of ordering; Amazon's fresh food program; and a flash-food-court on wheels. Learn what's new, what's working, what's not and how you can take the best elements of each and inspire innovation in your business to keep consumers hungering for more.
NOTE: This session will be followed by the Annual Store Manager Awards Program. Please join us for a celebration of the people who "live and lead the culture" in our stores every day.
Speaker(s):
Barb Stuckey
, Executive Vice President of
Marketing & Sales, Mattson,
Steve Gundrum
, President
and CEO, Mattson
8:20 AM-8:50 AM
STORE MANAGER AWARDS
Grand Ballroom S100, McCormick Place
9:00 AM-9:50 AM
MINI-PLENARY
Retail Technology and Innovation
Technology Trends Changing the Shopping
Experience
McCormick Place S101b
Online is currently a very small part of the US grocery market but there are increasingly clear signs that this is about to change. Some are even calling it a “tsunami.” Amazon’s plan to combine deliveries of fresh food with general merchandise using its own fleet of trucks in major urban areas comprising half of the US population represents a threat to the traditional brick and mortar model that needs to be taken seriously. The rapid growth of start-up home delivery operators such as RelayFoods and Instacart suggest there is considerable pent-up demand – build and they will come. In this session, participants will learn from the experience of leading food retailers in the UK and France, where online grocery shopping is most advanced. You will also hear about step-change innovations in order fulfillment; new formats combining the best of the online and in-store shopping experience; and in-store service, which is set to become an even greater differentiator. Participants will be encouraged to “Think big, test small” in order to become trend setters rather than followers.
Speaker(s):
Marc de Speville
, Founder, Strategic Food
Retail
9:00 AM-9:50 AM
WORKSHOP
Consumer Engagement
Social Studies: Forging Web-Enhanced
Shopper Relationships
McCormick Place S102b
Is social media simply for fun or can all that activity on Facebook and Twitter actually translate into sales, profits and shopper loyalty? New research from the Coca-Cola Retailing Research Council of North America will show how consumers are relying on social networks for input and opinions on a wide range of shopping decisions. We’ll explore internal boundaries
inhibiting social media strategies inside companies and discuss ideas on how to increase the acceptance of social media based marketing. Session participants will glean tips, pointers and guidelines on how to better use social networks to build connections and loyalty among shoppers.
Speaker(s):
Michael Sansolo
, President, Sansolo
Solutions,
Lauri Youngquist
, President and CEO,
Knowlan’s Super Markets,
Jerry Golub
, President and
CEO, Price Chopper Supermarkets;
Craig Elston
, SVP,
Insight & Strategy, The Integer Group;
Ern Sherman
,
Vice President, Retail Industry Affairs, Coca-Cola
Refreshments
9:00 AM-9:50 AM
WORKSHOP
Focus on Fresh
The Fresh Supply Chain: Feast or Famine
McCormick Place S104b
This session will examine the top three trends affecting your temperature control supply chain. We will look at key pressures and ways to mitigate them, including: increasing regulatory compliance, costs and rate pressures, and innovations and efficiencies in outsourcing. The session will dive into how the Food Safety Modernization Act (FSMA) will impact your operations and increase your cost of compliance. Americold will highlight a case study of innovation in managing your supply chain, so that you are delivering the lowest possible landed cost of product to the consumer.
Speaker(s):
Fred Boehler
, President and COO,
Americold Logistics,
Corey Rosenbusch
, President &
CEO, Global Cold Chain Alliance
9:00 AM-9:50 AM
WORKSHOP
Future Connect Leadership Development
Leveraging Women's Leadership to Unlock
the Potential of Your Workforce
McCormick Place S103b
To win in the marketplace the leadership strengths of the entire workforce, male and female, must be leveraged. Yet, when it comes to advancing women leaders, the focus has traditionally been on changing women. The Network of Executive Women's new "Women 2020" report argues that organizations must change if they want to advance and retain their valuable female leaders. In this session, you'll get an overview of the report's key findings and recommendations, hear a panel of top industry executives discuss how their organizations are reaping the rewards of women's leadership, and learn how your organization can advance more women and build more business.
Speaker(s):
Joan Toth
, President & CEO, Network of
Executive Women,
Melissa Donaldson
, Director,
Diversity Networks and Communications, Walgreen Co.,
Trish Lukasik
, Senior Vice President, PepsiCo Sales,
Regenia Stein
, Secretary and Board Member, former
Kraft Executive, Network of Executive Women,
Kaitlin
Wolfe
, Director of Operations, Region 25, Wal-Mart
Sponsored by
9:00 AM-9:50 AM
WORKSHOP
Future Connect Leadership Development
The Global Economy - What Should Food
Retailers and Suppliers Expect in 2014 and
Beyond?
Grand Ballroom S100, McCormick Place
The global economy continues to surprise, with changing rates of growth and shifting economic structures in many of the world’s leading economies. In this presentation, Dr. Ira Kalish, Chief Global Economist of Deloitte, offers his perspective on the state of the world and the likely impact on food retailers and suppliers. He looks at the economic trends influencing consumer spending around the world as well as geopolitical, cultural, technology, and lifestyle influences. He considers the growing importance of global retail investment as well as the role of e-commerce in the development of global retail organizations.
Speaker(s):
Ira Kalish, PhD
, Chief Global Economist,
Deloitte Research
9:00 AM-9:50 AM
WORKSHOP
Health and Wellness @ Retail
The Power of Partnerships: Total Store
Collaboration for Healthy People, Healthy
Profits
McCormick Place S105b
Even the best retail health and wellness programs can fail in the absence of a clear understanding of the roles and
responsibilities of team members across the entire store and a strong appreciation of the potential for working with community and supplier partners. Learn how to create and maintain the most effective internal and external partnerships to deliver against your health and wellness strategy. Discover how powerful partnerships can help you position your stores to succeed within the CMS Five-Star Quality Ratings and other health provider systems.
Speaker(s):
Helen Eddy
, Assistant Vice President,
Health and Wellness, Hy-Vee, Inc.,
Sheila M. Laing
,
Senior Vice President, Health and Wellness Solutions,
Hy-Vee, Inc.
9:00 AM-9:50 AM
WORKSHOP
Private Brands Summit
Private Brands and National Brands:
Today's Changing Retail Dynamics
McCormick Place S105a
The playing field for numerous types of national branded and private label grocery products has seen a considerable shift in recent years as retailers put more overall focus into their private label lines. A panel of both national brands and private label professionals, will pinpoint which factors have changed, as well as how these changing dynamics are impacting today’s overall retail landscape.
Speaker(s):
Howard Brandeisky
, Vice President,
Global Marketing and Innovation, John B. Sanfilippo &
Son, Inc.,
Richard Gunn
, Executive Vice President,
Merchandising and Marketing, K-VA-T Food Stores, Inc.,
Larry Levin
, Executive Vice President, Practice Leader,
IRi,
Doug Peckenpaugh
, Editor-In-Chief, PLBuyer
10:00 AM-10:45 AM
LEARNING LOUNGE
Focus on Fresh
Protecting Your Greatest Growth
Opportunity: Food Safety & Fresh
FMI Learning Lounge, Hall A, McCormick Place
Fresh is the fastest growing part of the store and offers significant growth potential. Yet it can be a mixed blessing. Many of the high-profile food safety issues of recent years have occurred in fresh foods: cantaloupe, spinach, tomatoes, ground beef, soft cheeses, are all examples. But there are concrete things that retailers can do to protect the safety of the products and the consumers. Learn what steps you can take, how to work with the supply chain and why and how to build consumer trust by talking about food safety.
Speaker(s):
Hilary Thesmar, PhD
, Vice President of
Food Safety Programs, Food Marketing Institute,
David
Gombas, PhD
, Senior Vice President of Food Safety
and Technology, United Fresh Produce Association
11:00 AM-11:45 AM
LEARNING LOUNGE
Un Futuro Prometedor
FMI Learning Lounge, Hall A, McCormick Place
As the marketplace further fragments and becomes
increasingly diverse, the importance of Hispanic
shoppers is increasing as quickly as their spending
power. Exploding in size and economic influence, the
Hispanic market represents business development
opportunities and challenges as unique as the
individuals who comprise this highly engaged and
digitally enabled shopper segment. This session will
Explore several significant attributes of this group—
including media preferences, content usage/influence,
promotion response rates, in-store reaction to supply
chain issues and how they engage with the healthcare
industry. In addition, the program will reveal three
surprising things Hispanic shoppers are doing before
they go to the store. Session participants will gain a
greater understanding of what it takes to reach these
shoppers, move them to purchase and retain their loyalty.
Session developed and presented by Inmar.
Speaker(s):
Devora Rogers
, Senior Director, Retail
Marketing Insights, Inmar
12:00 PM-12:45 PM
LEARNING LOUNGE
Future Connect Leadership Development
Let’s Talk About It: Building Trust,
Engagement and Productivity in the
Workplace
FMI Learning Lounge, Hall A, McCormick Place
Are you and your colleagues really getting your messages across to each other? Authentic communication has the power to build trust and integrity and establish strong relationships. This fundamental, yet often challenging, skill is critical to building engagement and increasing productivity and innovation in the workplace. Learn the key elements to communicate in a way that builds trust, alignment and respect--even when having "difficult conversations."
Speaker(s):
Elizabeth P. Markie
, Founder & CEO,
WeImagine, Inc.
1:00 PM-1:45 PM
LEARNING LOUNGE
The Holy Grail of Retail: How to Deliver
Customer-Centricity for Competitive
Advantage
FMI Learning Lounge, Hall A, McCormick Place
As the retail industry grows ever more intense and
diverse, consumers are demanding that they are
recognized as individuals. However, few retailers have
successfully implemented holistic consumer-centric
strategies and plans across marketing, merchandising
and operations and most have a challenging road ahead
if they want to leap ahead and gain this competitive
advantage. In this presentation, Graeme McVie from
LoyaltyOne will share new research, real-world best
practices and solutions to overcome the challenges that
food drug and mass retailers face across their
customer-centricty.
Session developed and presented by LoyaltyOne.
Speaker(s):
Graeme McVie
, Vice President and Gneral
Manager, Business Development, LoyaltyOne
2:00 PM-2:45 PM
LEARNING LOUNGE
Health and Wellness @ Retail
Employee Wellness Programs
FMI Learning Lounge, Hall A, McCormick Place
How can retailers create a culture of wellness from the inside out? It starts with your employees. Celebrating its 17th year as one of Fortune Magazine's "100 Best Companies to Work For," Wegmans' culture of empowerment, continuous improvement and employee wellness philosophy led to the creation of a pharmacy-run employee wellness program focusing on blood pressure, heart disease and type II diabetes. By expanding the program into the community, Wegmans has discovered a powerful tool that helps employees, customers and the community make connections between food, medicine, and disease management. Join this interactive discussion as they share the four principles of development for the program and outline their goals and achievements, and learn how the first steps to creating a path towards a successful corporate health and wellness culture start in your own back yard.
Speaker(s):
Dan Ferrara
, Vice President, Pharmacy
Operations, Wegmans Food Markets,
Tori Tomlinson
,
President & CEO, US Wellness, Inc.
2:00 PM-2:50 PM
MINI-PLENARY
Private Brands Summit
Brain Tattoo: Build a Brand That Sticks
McCormick Place S101b
In today's marketplace a brand is the sum of all you do. Beyond the logo, ads and store reputation you must prove every day that your product should be the chosen one. Competition is fierce. The tools are new. The consumer is more demanding than ever. This session will show you how to sharpen your brand essence, recharge your relevance, pump up your presence and stand out in a competitive environment. You will take away a better understanding of the power of a brand in the buyer's decision making process and how your offline and online footprint and all of your touch points matter.
Speaker(s):
Karen Post
, The Branding Diva, Brain
Tattoo Branding
2:00 PM-2:50 AM
WORKSHOP
Future Connect Leadership Development
Leaders as Teachers: The Power of
Mentoring
McCormick Place S103b
Mentoring is a great way to educate your employees about leadership, business acumen, and diversity, and is a great example of promoting "leaders as teachers." Join us for an overview of MillerCoors' award-winning Leadership Mentoring program, designed to retain, develop, and engage top talent. Learn how you can incorporate mentoring within your organization as a relational-based method of learning and development. You will hear ways to design, develop, and measure a program, as well as how to create a scalable version of group mentoring for an organization.
Speaker(s):
Jim Ebert
, Leadership Development
Manager, MillerCoors
2:00 PM-2:50 PM
WORKSHOP
Retail Technology and Innovation
Using Technology to Develop Strategic
Information Advantage
McCormick Place S102b
Food retailers are inundated with product, consumer, transactional and social data. Now more than ever, what you do with it determines your place in the market. At the intersection of all this information is insight that drives better business decisions, improves customer experience, and increases revenue. As online grocery services utilize this information and technology for strategic advantage in landing a larger share of the market, we’ll show you how to beat them at their own game by leveraging the secret ingredient every food retailer has—a deep understanding of regional food habits.
Speaker(s):
Abhishek Mehta
, Chief Executive, Founder,
Tresata
3:00 PM-3:45 PM
LEARNING LOUNGE
Learning Lounge Industry 12
FMI Learning Lounge, Hall A, McCormick Place
Speaker(s):
3:00 PM-3:50 PM
MINI-PLENARY
Consumer Engagement
Millennial Consumers: The Future of
Grocery Shopping
McCormick Place S101b
down. This huge generation, ages 18 to 36, have the least established loyalty to grocery stores, shop differently than any previous generation and have the greatest lifetime value of any consumer you can win. But Gen Y is different—just try getting them to answer the phone or pay in cash! This growing challenge is actually a once in a generation opportunity if you know how to adapt to this generation's hidden hot buttons. In this highly interactive session, global Millennials expert Jason Dorsey will share actionable insights we can each apply immediately to win Gen Y. Bring your questions and frustrations and watch Jason transform this confusing generation into satisfied, loyal, friend-referring consumers.
Speaker(s):
Jason Dorsey
, The Gen Y Guy®
3:00 PM-3:50 PM
WORKSHOP
Health and Wellness @ Retail
Healthy In-Store Marketing: Innovative
Approaches to Drive Healthy Purchases
McCormick Place S105b
Is it possible to change consumer behavior from mindless routine shopping to making wise healthy food and beverage choices? What can retailers do to incentivize this behavior change? Join this informative and practical session to learn about innovative approaches that retailers across the supply chain spectrum are implementing to promote healthier food and beverage purchases by their customers. Gain insights from key findings of recent projects funded by the Robert Wood Johnson Foundation that focus on in-store marketing practices in retail channels and hear about future funding priorities, evaluations and innovations that focus on children, families and priority populations. Learn from retailers as they share their perspectives on the challenges and opportunities of unique health-promoting in-store practices such as healthy couponing, candy-free checkout aisles, the use of loyalty card feedback to cue or incentivize healthier food purchases and linking healthy-couponing and healthy food marketing with in-store nutrition education/health care.
Speaker(s):
Tracy A. Fox
, President, Food, Nutrition &
Policy Consultants, LLC,
Nimesh Jhaveri
, Divisional
Vice President, Pharmacy Transformation, Walgreens;
Greg Jones
, Director, Pharmacy, Harmon City, Inc.,
Donna Leuchten
, Director of Sustainable Food Systems,
UpLift Solutions, Inc.
3:00 PM-3:50 PM
WORKSHOP
Insights for Independents
Implementing the Affordable Healthcare Act:
The Devil's in the Details
McCormick Place S104b
Robert Rosado, FMI's Director of Government Relations will lead this discussion specifically developed to help independent retailers understand the health coverage requirements of the
Affordable Care Act (ACA). This session will address the major issues independents will face as implementation of ACA continues.
Speaker(s):
Robert Rosado
, Director, Government
Relations, Food Marketing Institute
4:00 PM-4:45 PM
LEARNING LOUNGE
Retail Technology and Innovation
Emerging Platforms for Mobile Commerce
FMI Learning Lounge, Hall A, McCormick Place
Learn about next generation mobile commerce solutions
& trends for the retail industry – today and tomorrow.
Speaker(s):
SAP representative, TBD
4:00 PM-4:50 PM
WORKSHOP
Health and Wellness @ Retail
Creating and Maintaining Buzz Around Your
Health and Wellness Program
McCormick Place S102b
You've created a health and wellness program, but does anyone know about it? Learn from a leading public relations firm how to initiate and maintain excitement through internal and external channels including social media, promotions, customer loyalty programs and other innovative tools. Discover how to measure the success of your communications efforts and how to ensure the consistency of your messaging across all mediums. Discuss how to engage shoppers across all generations and how to effectively reach the technology-dependent consumer.
Speaker(s):
Stephen McCauley
, Partner/Executive
Vice President and Director, Food, Beverage and
Nutrition, Porter Novelli
4:00 PM-4:50 PM
WORKSHOP
Insights for Independents
Roadmap for Navigating Federal
Regulations
McCormick Place S104b
FDA, USDA, DOL, EPA, NLRB… Retailers often feel awash in a sea of regulatory requirements and keeping up can seem an impossible task. How do independent operators identify the issues at the top of the list for regulators and stay ahead of the curve? What resources are available from FMI to help navigate it all? Jennifer Hatcher, FMI’s Senior Vice President of
Government & Public Affairs, will give independents the information they need to help them manage the regulations impacting food retailers the most.
Speaker(s):
Jennifer Hatcher
, Senior Vice President,
FRIDAY, JUNE 13, 2014
8:00 AM-8:45 AM
GENERAL SESSION & BREAKFAST
Earning Trust the Hard Way: Addressing
Hot and Heartfelt Issues with Consumers
Intercontinental Hotel, Renaissance Ballroom
GMO’s, pink slime, sow gestation stalls. Recent examples of consumer outrage and mistrust with the food industry are all too familiar. Food retailers strive to feed families and enrich lives, yet consumers continue to express skepticism about today’s agriculture and food industry practices. How can retailers address the tough issues in ways that promote trust? In this session we will look at what sparks consumer outrage and what earns their trust and how the same issue, handled in different ways, can be seen in very different light by
consumers. We’ll also hear from a panel of retailers who have faced real-life consumer issues about what they’ve learned along the way. Note: attendees who participate in the entire session will receive a voucher for shuttle transport to either O’Hare or Midway airports.
Speaker(s)
:
Terry Fleck
, Executive Director, Center for
Food Integrity
Panel Moderator
:
Mark Baum
, Senior Vice President,
Industry Relations & Chief Collaboration Officer, Food
Marketing Institute
Panelists:
Joseph Berman
, Environmental Certification
Specialist, Price Chopper Supermarkets,
Ronald Fong
,
President and CEO, California Grocers Association
8:45 AM-9:15 AM
GENERAL SESSION
Shopping for Health 2014: What Makes
Consumers Tick?
Intercontinental Hotel, Renaissance Ballroom
Learn how consumers' interests and attitudes about health and nutrition are affecting their buying decisions at the
supermarket.
Speaker(s):
Anne Alexander
, SVP/Editorial Director,
Rodale;
Darren Singer
, Senior Vice President,
Pharmacy, Health and Wellness, Safeway
9:30 AM-12:30 PM
WORKSHOP
Health and Wellness @ Retail
Workshop: Bridging Pharmacy and
Nutrition to Leverage the Business Benefit
of Health and Wellness Programs
Intercontinental Hotel, Toledo Ballroom
Does your pharmacy provide services to improve adherence to cholesterol lowering medications, monitor blood pressure, or help patients manage their diabetes? Are you partnering across the store to meet the wellness needs of your shopper? Retaileracross the country are leveraging health and wellness to improve customer loyalty, gain new shoppers and increase sales of better-for-you products. Maximizing upon this trend requires developing synergies across nutrition and pharmacy programs, and related ties to merchandising, marketing and communications. This interactive, guided workshop will bring together retail nutrition, pharmacy, merchandising and marketing leads in an interactive learning environment to identify opportunities and formulate strategies to bridge and synergize health and wellness initiatives by integrating pharmacy and nutrition services. It will provide a health and wellness program assessment, planning and measurement framework based on actual interviews and information collected from successful health and wellness programs. For maximum success, we encourage attendance by cross-functional teams in the health and wellness space.