Amy Richardson 123 Main Street, San Francisco, CA Home: Cell:

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Salesforce Developer 7/1/2011 - Present

Salesforce Developer 3/1/2009 - 6/1/2011

Marchetti Inc. Ypsilanti, MI

Jambobean Corporation Detroit, MI

Master's - Computer Science 2008

Associate's Degree - 2004

University of Michigan Ann Arbor, MI

Upper Detroit Community College City, State

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Amy Richardson

123 Main Street, San Francisco, CA 94122 Home: 000-000-0000 | Cell: 000-000-0000

Professional Summary

Highly seasoned and accomplished Salesforce Developer with a strong record of client satisfaction. Adept at explaining highly complex data systems to a wide variety of audiences. Proven multitasker independent worker and team player.

Core Qualifications

Strong experience in Salesforce Development and Design

Exceptional proficiency in Apex Classes Visualforce Migration Tool and other programs in Salesforce developer toolkit Superior knowledge of SOA design principles and RDBMS technologies

Excellent understanding of Eclipse and other Integrated Development Environments High oral and written communication skills

Sound ability to integrate various business processes across different systems


Administered incident response and break-fix systems.

Designed and documented relevant system code and configurations. Explained system integration topology and related transactions. Met broader group responsibilities as needed.

Managed API integrations and web services. Developed workflows and triggers.

Met with customer operations managers to identify issues and areas of potential improvement. Supported business needs with technical design documentation.



Joseph Orlando

Phone: (386) 232-8359 E-Mail:


It is my ultimate dream in life to leave a positive impression on society through the development of innovative technologies; a primary objective of mine is to utilize my knowledge of software architecture and computer systems to contribute to the design and maintenance of reliable, scalable, highly available solutions.


Over 3 years of experience as a Developer; Over 5 years of responsive Web Development experience; iOS and Android Application Development; Experience as a developer and stand-in scrum master in Agile environment. Focus of expertise in Java, PHP, HTML5, CSS, jQuery, Bootstrap and SQL+SOQL, APEX and VisualForce development.

Heavily experienced in Linux system administration, specifically VMWare ESXi virtualization clusters and cPanel administration, abuse response. Experienced in the deployment of Windows AD Environments.


Salesforce Developer, AppExtremes, LLC. dba Conga. September, 2016 – Present

• developer for a leading Salesforce ISV. Working primarily on the flagship Contracts and eSignature solutions, experienced building large-scale multi-tenant applications.

• Experienced in the development and deployment of Salesforce Managed Packages and Java EE Web Applications. Experience designing responsive web applications using React.js and Salesforce


• Experience implementing many third party services such as Box, as well as extending the native Salesforce APIs.

• Experience using document drafting and signature libraries to support business automation processes and publically hosted document generation APIs.

Software Engineer Internship, Siemens Corporation February, 2015 – September, 2016

• Contributed to the development and maintenance of a global, enterprise cloud CRM environment. Developed for the Cloud CRM platform.

• Experience with Agile software development methodology. With a primary focus in continuous integration: experienced with testing automation – designed Selenium test suite scheduled execution and reporting architecture.

• Designed responsive web applications with multilingual audiences.

• Spearheaded development for first internal deployment of Salesforce Communities, including migration from portal.

Software Engineer, BadBoy Computers Inc. April, 2012 – January, 2015

• Designed and maintained in-store cPanel-based shared hosting platform. Constructed redundant VMware ESXi virtualization cluster for internal services and shared hosting.

• Heavily experienced in designing LAMP-based CRM web appliances for local small businesses, including responsive jQuery and CSS development. Experience designing and deploying iOS and Android applications on the Apple App Store and Google Play.

• Experienced in the mitigation of malicious cPanel attacks, including analyzing and manually patching customer’s vulnerable scripts for future protection, abuse response and penetration testing.


Community Affiliations

Assistant Coach, Debary Little League

Federation Sentinel, Future Farmers of America President, Future Builders of America

Daytona State College Student’s Association

Sales Representative / Technician, BadBoy Computers Inc. February, 2012 – January, 2015

• Experience handling customer transactions and vendor purchase orders; supervising a retail store and technical service calls. Kept record of store inventory, well versed using QuickBooks Enterprise.

• Provided design and consulting support for customer workstations and server hardware; provided small business IT solutions. Troubleshooted hardware anomalies on an array of devices from netbooks to virtualization clusters. Experienced in board-level repairs, including capacitor replacement and video card reflows.

Assistant, Orlando Construction and Design Inc. January, 2010 – February, 2012

• Provided support with scheduling subcontractors, monitoring material inventory and submitting requests for upcoming home inspections.


Computer Science (B.S.), University of Central Florida Currently Enrolled | Orlando, FL Currently enrolled in the University of Central Florida College of Engineering and Computer Science. Associate of Arts, Daytona State College December, 2014 | Daytona, FL

Majored in Computer Science; partook in accounting and finance classes to supplement macroeconomics and business finance experience.

Deland High School: Academy of Engineering July, 2013 | DeLand, FL

Partook in general Engineering Technology and applied physics courses. Focused primarily on robotics, electrical engineering and manufacturing/fabrication processes.

President of Future Builders of America Chapter. Contributed to the construction of a Habitat for Humanity house and Volusia County Beach Patrol Life Guard towers throughout the course’s duration.

Awards and Honors

• Certified Platform Developer I

• Certified Development Lifecycle and Deployment Designer

• 2nd Place Winning Team Member, Project Overcast

Chromecast-powered SaaS Digital Signage Platform Siemens U.S. Corporate Technology, 2015 Hackathon

• Graduated from Daytona State College on Dean’s List

• Future Farmers of America Discovery Degree recipient

• NOCTI Industry Certified in Pre-Engineering / Engineering Technology



3839 Baldwin Ave, El Monte CA 91731

(562) 704-9566 |

4+ years of Java/Salesforce Development Experience.


California State University, Los Angeles, CA

March 2016

Master of Science, Computer Science

GPA: 3.4

RCERT Chandrapur, India

April 2012

Bachelor of Engineering, Computer Technology

GPA: 3.4

Work Experience

Java/Salesforce Developer – Birdi & Associates, Inc. (Pasadena, CA) Oct 2016 – Present


Working on FISC (Federal Interface Services for Credentialing) for Background check of LAX and Ontario

Airport employees with Transportation Security Clearinghouse (TSC) and FBI.


Worked on an Airport Security Assessment Tool product to implement airport security (CFR 1542) module.


Designed Architecture Credential System Enhancement(CSE) to replace the paper based badging and

fingerprint appointment system of LAWA (Los Angeles World Airport).


Simulation of TSC Responses to STA and CHRC requests through a simulator application via web services.


Integrated Informix Database for implementing security at LAX Airport.


Write and maintain robust, high performance, well-documented code.


Generating Visual reports in tableau.


Wide-range knowledge and hands on experience to setup, customize, develop and deploy

for large user groups.


Experienced in building Custom Applications that includes administration, configuration, implementation

and support experience with platform.


Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while

also structuring user roles, security profiles and workflow rules.


Scheduled reports for daily, weekly, monthly transaction details of the customers and trigger e-mail to the

corresponding customer using workflows.


Worked on Visualforce, Apex, triggers and Developer console.


Identifies, researches, diagnoses production implementation problems such as defects, errors, and

inconsistencies in systems functions, outputs and content.

Environment: Java/J2EE, Spring MVC, Hibernate, SQL Server, XML, Maven, Tomcat, JavaScript, Ajax, AngularJS,

JQuery, Html, CSS, Junit, log4j, MySQL Workbench, GIT, JBoss Tohu, Tableau, jasper, Salesforce.

Software Developer – WITH LLC – Cognizant

Aug 2016 – Oct 2016


Overall direction and framework for offshore development team while also work side by side with architect

of application to develop software and write code.


Worked on Agile Methodology.


Design the models for the Application.


Review and write code, lead designing, programming, testing and debugging of code.


Coordinate with offshore development and QA team.



Working on delivering large scale, complex web based solution for demanding clients.


Did Roadmap with BA and Scrum Master.

Environment: Java/J2EE, Spring MVC, Hibernate, SQL Server, REST Web Service, JAX-RS, Maven, Tomcat, Mongo

DB, JavaScript, AngularJS, JQuery, Junit, Web Sphere Application server, Gradle, Apache Ivy, Open Text Stream

Serve API, Genesys iWD, IBM RTC, IBM RRC, IBM RAD.

Software Engineer Intern – MicroVision Solutions LLC

June 2015 – Sept 2015


Created a simple and efficient Model Design as per the requirements.


Created necessary Data Access Interfaces and their implementations to work on database.


Used java collection framework extensively to implement the business logic of the application.


Worked on Spring MVC framework to create controllers for handling the requests.

Environment: Java/J2EE, Spring MVC, Hibernate, SQL, REST Web Service, JAX-RS, Maven, JSP, JavaScript,

PostgreSQL and JUnit.

Salesforce Administrator/Developer – Mo-Ohmi inc

April 2011 – April 2014


Administer the overall configuration, user management, customization, design and layout, data

management, App Exchange and functionality of Salesforce CRM.


Perform mass data imports/exports using the API and tools.


Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional

needs in the application.


Created page layouts, search layouts to organize fields, custom links, related lists, and other components on

a record detail and edit pages.


Integrated the web services in apex.


Involved in Requirements gathering, analysis, design, and documentation as the application started from



Develop and maintain Visualforce pages, apex classes and controllers and triggers to support custom



Perform unit testing, integration testing, and performance testing of new application functionality. Analyze

and mitigate issues identified during testing.

Environment: Data loader, Eclipse.

Technical Skills

Proficient - C, C++, Java, Apex, Apex triggers, J2EE, SQL, JDBC, CSS, JSP, Hibernate ORM, Spring-IOC, Security,

MVC, JavaScript, AngularJS, NodeJS, JQuery, Maven, JSON, RESTful Web Services, Big data technology- Hive,

HTML5, CSS3, AWS, NoSQL, JPA, JAXB, XSLT, Mongo DB, WSDL, Windows, Linux, UNIX, Eclipse, SVN, Tomcat,

PostgreSQL, MS SQL, SQL, Microsoft Azure, Genesys iWD, StreamServe, Tableau.



S E A T T L E , W A - U S A m e @ m a t h e u s g o n c a l v e s . c o m


15+ years of total IT experience in Development, Leadership, Architecture, Testing and Usability.

Salesforce Certified Platform Developer.

Innovative and motivated self-starter experienced in different business segments such as Financial

Analytics, B2B Marketing, Educational Institutions, Banking/Finance, Medical, Credit Bureau and

Retail Commerce.

Fast-paced and team oriented professional, with absolute commitment to quality. Planned,

directed and managed designated projects. Delegated responsibilities and designed time schedules.

Involved in development of applications using:

Salesforce Development (Visualforce pages/classes/components, Apex, SOQL and

SOSL, Salesforce DX, Lightning)

C#, C and C++, .NET, Visual Basic.NET and Visual Basic 6.0

Java (Struts 1 and 2, Spring, Google Web Toolkit)

Web Services (SOAP and RESTful based) and Cloud Provider (AWS)

Oracle Forms / Reports

SQL server / Oracle (Strong experience in creating and optimizing PL/SQL Stored

Procedures, Functions and Triggers)

Object Models and Class hierarchy for middleware deployment with .NET technologies

using Visual C#.NET, VB.NET, ADO.NET, WCF services (including Multi-Threading

components), WPF and Silverlight.

Eager to learn and strong thirst for knowledge.


Programming Languages

: Java, C#, APEX (Salesforce), JavaScript, VB6/VB.NET, C/C++.


.: macOS, Windows XP / Windows Server / Windows 7, Linux


: Oracle 8,9i,10g,11g, MS SQL Server 2008/2012, Sybase, MySQL, Toad


: HMTL, CSS, JavaScript, VisualForce Pages (Salesforce), Struts Beans, AngularJS,

Ember JS.

Design Tools

: Salesforce Schema Builder, Visual Studio Modeler, Microsoft Visio, Enterprise

Architect (EA) and UML

Testing Tools

: qTest, Zephyr, LoadRunner, TestRail, AccScope, JMeter, Selenium


: Internet Information Server (IIS), Apache




: Portuguese (Native), English (Fluent), Spanish (working proficiency)



Jan 2018 – Present

Amazon AWS

Seattle, WA - USA

Salesforce Developer

I'm involved in requirements gathering, technical designing, coding, debugging, performance

analysis, packaging and deployment of custom solutions for the AWS Marketing Automation


Working closely with the Marketing Team to automate the Lead generation process, Territory

Management, Lead Scoring, communication through Marketo and internal Salesforce email

notifications and supporting Marketing Campaigns.


Suggested new development patterns, using mock data structures, using interfaces and

refactoring patterns, such as Singleton, Prototype and Abstract Factory.

Created a new Post Live Chat Feedback page with JavaScript, to collect experience rating

and further comments.

Created a process to improve the Executive Summit Nominations.

Designed and implemented the logic for Top Tier Leads follow up notifications.

Automatization of processes with triggers, batches and queueable classes.

Identified and fixed hardcoded parameters, using declarative and programmatic

development, providing more flexibility and autonomy to the Marketing Team.

Advocated for improvements on the Source Control, branching and merging processes.

Designed and deployed high quality, scalable code, following Salesforce best practices, including

integration and in memory tests with mock repositories and interfaces.

Performed routine review of code, refactoring, configuration, data, and usage to ensure long term

viability, integrity, and adoption.


: Visual Studio Code, Gearset, IntelliJ, Marketo

Feb 2017 – Jan 2018


Atlanta, GA - USA

Senior Salesforce Developer

Working closely with business analysts to realize the full capabilities of CRM and

how it can be best applied to meet the needs of a rapidly growing, global user community,

working as a member of a project team developing Apex, Visualforce new functionality and

enhancing existing functionality.


Trained Salesforce Einstein AI models to improve the internal Knowledge Search results.

Recreated objects hierarchy remapping, using trees and nodes.

Created a batchable process for reports management and clean up (SOAP API).

Automatization of processes with triggers, batches and queueable classes.

Identified and fixed hardcoded parameters, using declarative and programmatic

development, providing more flexibility and autonomy to the Admins.

Created a Typeahead component using JavaScript to improve Visualforce pages usability.

Advocated for Trailhead internal training and knowledge improvement.

Worked on the transition from Classic to Lightning, adapting Visualforce Pages to the

new layout and creating Lightning components.

Worked on the transition to Salesforce DX.


Designed and deployed high quality, scalable code, following Salesforce best practices, including

integration and in memory tests with mock repositories and interfaces.

Lead and/or contributed to all technical aspects of IT projects, including writing technical and

functional specification documents, creating the internal Salesforce Code Conventions document,

certifying the code base is following its definitions.

Performed routine review of code, refactoring, configuration, data, and usage to ensure long term

viability, integrity, and adoption.

I've also made recommendations for enhancements and modifications to improve system

performance, efficiency, internal business process, and reporting.


: Github, ForceCode, VSCode, Salesforce DX, Eclipse/Netbeans, MavensMate,

SublimeText, JavaScript (Bootstrap, JSForce), BitBucket/Stash, Salesforce,, XP/Scrum


Jun 2012–Feb 2017

Stefanini Techteam

Atlanta, GA - USA

Senior Software Engineer (Java/Salesforce)

Major Client: Koch Industries/Invista


A subsidiary of privately owned Koch and Industries, Inc., INVISTA operates in more than

20 countries across North America, South America, Europe, and the Asia-Pacific region.


I was involved in documentation, fixes and new implementations of a system to support

marketing, merchandising, advertising and sales (Salesforce and Java).


Designing and implementing tools to support Lead Generation, B2B, Prospects management

and audience targeting and development.



Integrated a Java (Struts) application with Salesforce (Web Service).


Designed and created an interface so the users could create custom Lead templates.


Integrated leads and internal pages with Google Analytics.


Designed and created an A/B testing tool for the Lead custom templates.


Used Streaming API and PushTopic to monitor data external to Salesforce.

Moreover, using these applications, the marketing team would be able to set up automation rules

for specific criteria, consult the product guide, create or be part of a promotion, take online

training, use programs designed to connect dealers and consumers, promote new products,

request showroom material, search for dealers and update their information, and many other



Programming Visualforce Pages including HTML, Java Script (ExtJS and AngularJS).


Programming Salesforce Classes, Triggers, creating Workflows, and Validations


Experience writing SOQL and SOSL queries


Strong understanding of APEX Classes


Performing a key role proposing and executing a correction on requirements gathering.


Involved in SQL database normalization, optimization.


Involved in Testing and Business Testing (AccScope, Apache JMeter and Selenium)


Programming modules in Java (Struts Framework 1.1 and 2.0)


Programming modules in VB.Net and C# (Framework 3.5).


Consuming SOAP and REST Web Services from .NET Applications


Front-end development, creating and modifying web pages using usability concepts, patterns

and anti-patterns, HTML, CSS and JavaScript.


Tracking development, testing and making sure the application is deployed in production

with no bug.

Provided technical assistance to the developers and acted as a bridge between Developers and

Managers, SA’s and QA Team.


VB.Net, C#, Sharepoint, Salesforce,, TFS, Java, Struts, SQL Server, TDD and

XP/Scrum methodology.

I’ll be glad to discuss my previous experience.


Post Graduation - Senac

São Paulo – Brazil


Application of artificial intelligence in distributed systems and electronic games. (Graduate


Centro Universitário da FEI

São Bernardo do Campo – Brazil



in Computer Science – Graduate.

Centro Universitário da FEI

São Bernardo do Campo – Brazil


Usability Applied to Software Development


OpenCV - Computer Vision


Java 2D, 3D and Classes Enhancement.

ICTraining – Inter Commerce

São Paulo – Brazil


Oracle Developer


Java Programmer

ETE Adolpho Berezin

Mongaguá – Brazil


Matthew D. Boreen 


Summary of Qualifications___________________________________________________________________   

Results­driven Software Developer, Principal Architect, and Business Consultant             with 12+ years of        success and achievement. Solution­focused professional who optimizes businesses by executing strategic        projects that improve service quality, efficiency, and profitability. Emphasis in HTML, CSS, JavaScript, Apex,        Visualforce, and C#.NET, with experience in database analysis and design. Strong leader with extensive        success driving growth and managing change in dynamic settings. Demonstrates a high entrepreneurial        spirit that has allowed for a thriving real estate business which includes both short­term rehab projects and a        long­term residual rental portfolio. 


Software Skills____________________________________________________________________________   

Languages: HTML5, HTML, CSS3, CSS, JavaScript, Apex, Visualforce, Java, jQuery, C#.NET, C++, XML,        AJAX, ExtJS, PHP, VB.NET, VB Script, Silverlight, Objective C, ASP 

Databases: SQL, MySQL, Access, Oracle 

Software: Mavensmate for Salesforce, Microsoft SQL Server, Eclipse, Visual Studio.NET, phpMyAdmin,        XCode, Joomla, Drupal, CVS, Subversion, MVC Architecture 


Principal Architect, Rightpoint, Chicago, IL __________________________________________11/12 ­ Present   

Salesforce Architect / DeveloperAon, Chicago, IL, (03/14 ­ Present) 

Worked on enhancements across three different Salesforce orgs. Wrote custom Apex and Visualforce and        applied triggers where needed while working through cases. 


Salesforce DeveloperFieldglass (Acquired by SAP), Chicago, IL, (01/14 ­ 03/14) 

Worked on developing a custom Salesforce Communities implementation for a medium sized organization.        Built custom Visualforce pages and corresponding Apex classes around Salesforce Ideas, Chatter,        Answers, and Knowledge Center. 


C# MVC DeveloperYMCA, Chicago, IL, (10/13 ­ 01/14) 

Built a custom C#.NET MVC solution that handled participant management across all YMCA locations. The        application made extensive use of jqGrid and integrated with a custom built database. 


Mobile ArchitectWirtz Beverage Group, Chicago, IL, (02/13 ­ 10/13) 

Envisioned and built requirements and technical specifications for a HTML5 mobile application. Using native        geo­location on iPhone and Android devices, the application allowed users to search and sort locations        within a specified mile radius. The application is built using MVC architecture and a separate SQL database.   

ArchitectWirtz Beverage Group, Chicago, IL, (02/13 ­ 10/13) 

Envisioned and built requirements, technical specifications, wireframes, and a data model for a SharePoint        2013 app intranet solution. This application allowed for standard SharePoint functionality as well as        integration with the jQuery UI framework. 


SharePoint / C#.NET DeveloperArvest Bank (Wal­mart), Bentonville, AR, (11/12 ­ 08/13) 

Created a SharePoint 2010 solution for an intranet that included numerous custom C#.NET web parts. The        Unity framework was implemented to handle server­side caching for performance issues envisioned due to        the number of users that would be simultaneously using the system. SPMetal was also used for LINQ        queries and other JavaScript was utilized within the custom web parts. 



Business Consultant and Entrepreneur______________________________________________05/10­Present   

Software Developer & EntrepreneurBoreen Investments LLC, Appleton, WI, (05/10 ­ Present) 

Created using HTML5, CSS3, JavaScript, PHP, and MySQL, which generates        cash­offer leads from motivated home sellers, buyer­ and seller­ realtor leads, and mortgage purchase and        refinance leads for bankers. Implemented SEO, Google Adwords, and Google Maps API integration to target        advertising within United States cities containing 100,000+ population. The website­generated leads allows        Boreen Investments LLC to purchase single­ and multi­family investments throughout the US. Raised social        network effectiveness within the website by implementing a blog, forum, and social media sharing. 


IT / Programming ConsultantBoreen Investments LLC, Milwaukee, WI, (10/11 ­ 06/12) 

Led GSF Mortgage IT department and generated strategies and solutions for hosting and domain support,        web design, SEO, Adwords, website programming, and employee requests. Employed HTML5, CCS3,        JavaScript, PHP, XML, and server­based timed scripts to update mortgage rates down to the minute.        Leveraged expertise with real estate and software development to assist IT­related business decisions.   

SEO and Google Adword DeveloperBoreen Investments LLC, Appleton, WI, (02/11 ­ 03/12)  

Managed numerous Google Adword accounts through a MCC account that consisted of multiple real estate        investors around the country. Developed a web­programmed system that generated real­estate leads in        different areas of the country for Increased company profits through account        management and client retention, which allowed web traffic through to improve the        effectiveness of organic SEO already existing on the website. 


C#.NET and Systems Developer, Avastone Technologies, Little Chute, WI ____________________01/10 ­ 05/10   

Designed a C#.NET web application for a bank that used design patterns based in .NET CSLA combined        with the MVC framework. 


Software Developer and Resource Consultant, Omni Resources, Appleton, WI_________________04/08­01/10   

JavaScript / Java Developer, School Specialty, Appleton, WI, (11/09 ­ 01/10 and 05/10 ­ 08/10) 

Executed numerous structural, operational, process, and technology improvements across the Oracle iStore        application. Implemented Java and JavaScript coding that was compatible with multiple iStore        configurations. Code enhancements and improvements were developed to reflect proper coding standards.    

Web UI / C#.NET Developer, Spring Green, Plainfield, IL, (06/09 ­ 11/09) 

Developed a Silverlight project which included XAML for login and loading screens. Wrote C#.NET code that        created grids within the Silverlight application to contain customer information. Created multiple classes        while building the grids, built new tables within SQL Server 2008, and designed look­up classes to tie        objects to the grid rows. 


Web UI / Java Developer, Greatland / Nelco, Green Bay, WI, (02/09 ­ 6/09) 

Managed a Flex and Java project that required performance enhancements and bug fixes. Analyzed and        improved system architecture to enhance performance, add new functionality, and fix remaining errors as        quickly and efficiently as possible. 


JavaScript / Java Developer, Cooperative Resources International, Shawano, WI (10/08 ­ 02/09) 

Created a web application that allowed users to login to view company­specific reports using ExtJS, DWR,        and Java. Updated ExtJS controls to allow for an intuitive user management area, a search screen that       


displayed records within a grid, and an editable grid that allowed for PDF generation. Enabled DWR to act        as an interface that serialized and deserialized the responses and requests with ExtJS and Java. 


C#.NET Developer, Arrowhead Conveyor Systems International, Madison, WI, (04/08 ­ 10/08) 

Created a capacity planning application within C#.NET that handled scheduling across multiple locations        and displayed analytical data in both a graph and Gantt view. The application provided the ability to        schedule resources or machines within an editable grid after projects were added. 


Web Developer, Infinity Technology, Green Bay, WI_______________________________________07/06 ­ 04/08   

Created liquid CSS­based templates that were interoperable with JavaScript for customer Joomla sites.        Wrote PHP­based custom enhancements for new customers and made modifications to a Java based CMS        engine for existing customers. Coded primarily with Java Servlets and DAOs and completed client­side code        with JSP pages including CSS, JavaScript, and HTML. Maintained C#.NET remoting applications that        contained their own specific code while using a shared custom framework. 


IT Department Lead, Tectron Tube Corporation, DePere, WI________________________________06/02 ­ 07/06   

Responsible for technical support operations and technical issues involving network, hardware, software,        and operating systems (IBM AS/400, Windows XP/NT/2000, and Windows 9x). Designed internal, 30+        computer network and built a custom central server. Oversaw network connectivity, implementation, and        troubleshooting for servers, routers, remote access, storage devices, printers, scanners, and wireless        database scanners. Configured hand­held wireless scanners that sent information via wireless checkpoints        and enabled quick inventory of 7,200+ items in the warehouse within a Microsoft Access database.        Collaborated with maintenance department to configure software that handled work orders, daily schedules,        and inventory of 1000+ items which increased efficiency and allowed the department to meet new        automotive customer standards. 


Related Experience_________________________________________________________________________   

Artificial Intelligence / Robotics, University of Wisconsin­Green Bay, Green Bay, WI (2006­2007) 

Designed a memetic simulation model based on swarm intelligence, which analyzed societies and grouped        individuals into social classes. 


Implemented an artificial intelligence genetic algorithm in Java that received a set number of chromosomes        as input and calculated a superior chromosome. The algorithm cycled through each generation and mated        different combinations while applying a chance of mutation and crossover.  


Constructed and programmed a robot within the C programming language using the Mindstorm 2.0 NXT kit.        The robot performed simple functions and included sensors that allowed depth perception, color recognition,        touch sensation, and response to sound. The API allowed for control through the C programming language.    

Education and Qualifications__________________________________________________________________   


Curriculum Vitae

Thomas Linstead

5 Church View Court, Sprowston, Norwich, NR7 8QD


Full Clean UK Driving License Date of Birth: 22/07/1992


I am a developer with a strong academic background, currently employed in a Senior Salesforce Developer role. I am a skilled programmer, with a wide variety of programming, web development and software engineering knowledge, supported by a First Class Master’s degree in the field of computer science. I am eager to learn new skills and to be part of a creative and evolving company.


Extensive experience


Apex, Visualforce, C#, Java, HTML, JavaScript, CSS & SQL.

Someexperience using: PHP, C++, OpenGL and OpenCL.

Tools: Salesforce, Visual Studio, Unity, Netbeans, SourceTree.

Additional experience using: Microsoft Office, Image Editing, LaTeX and Unix Scripting.

I have a good understanding of Software Engineering practices such as Object Orientated

Programming and Design Patterns. I am a Full Stack Developer with experience throughout the

Software Development Life Cycle with nearly three years of working in industry.

I enjoy problem solving and actively want to further my knowledge and learn new skills. During the course of my degree and my time in industry I have worked on several large projects, both as an individual and as part of a team demonstrating leadership and teamwork skills. I have a good understanding of mathematics including vector mathematics and equations. I have excellent organisational skills and timeliness.


Senior Salesforce Developer at Epos Now–

April 2016-Present

Epos Now is the leader in cloud-based point of sale systems, relying heavily on Salesforce to run every area of the business. My current role as part of the operations team is to lead development of the Salesforce CRM system as the lead developer and primary point of contact, developing new features on the platform in an agile environment.

I work together with our CRM Business Analyst, management and key stakeholders throughout the

business to advise and communicate development of new features and content. This has involved

leading development of major features, including phases of project planning and requirement gathering, architecture design, implementation and integrations. As part of my role I managed and led a team of salesforce developers as the internal team leader.

Epos Now is an end-user environment, however I have worked with third party consultancies such as CloudSocius to steer and aid development of some key business features. I have done many API integrations with various third party services involving consuming and constructing REST APIs.

Throughout my time at Epos Now I have gained comprehensive experience with Visualforce and

Apex programming, including Batch Apex, Schedulers, Bulkifying code, Asynchronous Apex,

Triggers and REST endpoints.

I have good knowledge of the Sales and Service Clouds, including areas such as:

Pardot, Gamification, HR, CPQ, Billing and Stock management.

 Utilised SLDS, Javascript and JQuery to produce engaging and dynamic content.

 Admin and configuration involving setup, reports and dashboards, workflows, process

builder, lightning preparation/setup and performing data handling & imports.


- 2 -


Available upon request

Programmer/Internal Developer at Epos Now –

October 2014-April 2016

I started as an intern and was employed full time in December 2014. My role was as a programmer in the Internal Systems team of the software department, developing CRM applications used by the sales and support departments. This also included a small amount of development on the core product.

Work experience at Anglia Design LLP on two occasions


University of East Anglia UEA, 2010 – 2014:

Degree of Master of Computing with First Class Honours in Computer Graphics.

Modules included

Software Engineering:

Data Structures and Algorithms 70%, Software Engineering I 81%,

Software Engineering II 78%, Advanced Programming Concepts and Techniques 78%.

Computer Graphics:

Graphics I 85%, Graphics II 75%, Advanced Graphics 79%, Computer Games Laboratory 89%


Mathematics for Computing 88%, Computing Fundamentals 91%, Theoretical Computing 65%.


Sound and Image I 70%, Computer Networks 77%, Architectures and Operating Systems 85%.

Significant Projects

3rd Year Dissertation Project: Real-Time Ray Tracing 76%

Personal dissertation implementing the Ray Tracing technique utilising multiple cores of the CPU and GPU to perform parallel computation to

achieve real-time performance. Programmed using C++, OpenCL and


Final Year Dissertation Project:Haptic Software for Molecular Docking 78%. Developed software as part of a team to simulate molecular

docking of molecules. I implemented the real-time rendering of many atoms on screen at the same time, as well as handling the collisions and force calculations. In addition I coded the interface with a new 3D pen haptic hardware device. The

project involved C# development interfacing with custom

native C++ DLLs, creating a larger piece of software through

modular design and team collaboration utilising Git source control.

Kett Sixth Form, 2008 – 2010:

A Levels in:

Computing (Grade A) Product Design (Grade A)

Physics (Grade D) Chemistry (Grade D)

Sprowston High School, 2008:

12 GCSEs at grade B or above (including Maths & English).


I have a passion for technology, owning many technical gadgets and I like to keep up with the forefront of technological advances. I’m a games developer in my spare time, creating several

games and concepts. You can currently purchase my mobile game titled ‘Transphere’ from all

major app stores.I enjoy participating in the local community demonstrating at the Norwich Gaming

Festival two years running, attending developer meetups and taking part in programming events

such as GameJams including the Brains Eden, Dare to be Digital and NGF competitions. I see myself as a film enthusiast, weekly visiting the cinema and I previously joined societies at university such as Anime Soc. I like to keep active, occasionally playing badminton and cycling.


Siddhartha S Mobile# 571-623-5686 E-mail : Professional Summary

 Around 7 years of overall professional Software Development Experience with strong Object Oriented

Analysis, designing and programming technical skills including 4 years of extensive experience in CRM and platform with proficiency as developer and administrator.

 Experience in SFDC development using Apex classes and Triggers, Visualforce, IDE,


 Experienced in analyzing business requirements, Entity-Relationship diagram and implementing them to

Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.

 Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions,

and Approval Workflow.

 Designed Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval

Processes, Page layouts, search layout.

 Good understanding of Governor Limits with an ability to optimize code to respect those


 Good experience in working on Eclipse IDE with Plug-in for writing business logic in Apex

programming language.

 Experience working on leads, case management, web-to-lead, Web-to case, Email-to-case.

 Implemented security and sharing rules at object, field, and record level for different users at different levels

of organization. Also created various profiles, roles, and configured the permissions based on the organizational hierarchy.

 Proficient in Data Migration from Traditional Applications to SalesForce using Import Wizard and Data

Loader Utility.

 Experience in working with sandbox and production environments.

 Have good knowledge about Java Concepts.

 Experience in web technologies including HTML, XML, CSS, JSP, JavaScript.

 Good exposure to RDBMS, SQL and PL/SQL, writing SQL scripts for efficient report generation.

 Capable of rapidly learning new technologies and processes, and successfully applying them to projects

and operations.

 Ability to effectively and professionally interact with people at all levels of management.

 Excellent communication skills with highly motivated and result oriented approach

Technical Skills

CRM Tools

Salesfore Technologies Apex, SOQL, SOSL, VisualForce (Pages, Component & Controllers), Triggers,

Custom Objects, Webservices.

Salesforce API Tools Eclipse, Explorer, Offline Edition, App Exchange Data Loader

Salesforce Migration

Tools Data Loader

Databases Ms Access, Oracle 9 ,SQL Server 2005/2008, MySQL

Operating Systems Windows NT/2000/XP Pro/Vista, Windows Server 2000/2003/2008, Linux, Unix

Java Technologies Java, Servlets, JSP, JavaScript


Professional Experience

Modacto LLC, Minneapolis, MN. Feb’15-Present

Sr Salesforce Developer


 Worked towards developing a managed package to be used by various clients.

 Implemented Hub and Spoke model to achieve the requirement.

 Worked on dataintegration between sandboxes.

 Used REST services to do the data transfer from sand box to sandbox.

 Worked on the backend logics and controllerclasses to support the front end VF pages.

 Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to

suit to the needs of the application.

 Created Custom Objects and defined lookup and master-detail relationships on the objects. Also

created junction objects to establish connectivity among objects.

 Worked with the team to design and implement solutions for the tasks at different phases of the


Environment: platform, Apex Language, VisualForce (Pages, Component & Controllers),Custom Objects, REST API, Security Controls, Eclipse IDE Plug-in, Git Hub, Windows.

Ecolab, St. Paul, MN. Jan’14– Feb’15

Sr Salesforce Developer


 Designed Visual flows and included workflow triggered flows.

 Integrated web services using Canvas app and displayed it in the page layouts as a related list.

 Created JunctionObjects to meet the many-to-many relationships between custom and standard objects.

 Designed, Implemented and deployed visual force pages for SF1 (mobile platform).

 Worked on custom styling the visualforce pages to meet the mobile as well as desktop platform


 Designed and developed a training module to assist the internal users train on the real time functionality

in Salesforce.

 Provided the training to the internal business users to use the application and develop their own custom


 Worked closely with the business team for the design reviews during the development time.

 Worked closely with the data team to assist and validate the data mappings and the data migration from

SQL servers to SFDC cloud using ICS (Informatica Cloud Service).

 Focused mainly on the new functionality implementation and simultaneously assisted with the production

defects and enhancements.

 Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers

for various functional needs in the application using the Eclipse IDE.

 Created page layouts, search layouts to organize fields, custom links, related lists, and other

components on a record detail and edit pages.

 Develop Visualforce pages, Visualforce Custom Controller Components, Advanced Search

functionality, Custom Objects, Tabs, Tags and Components.

 Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to

suit to the needs of the application.

Environment: platform, Apex Language, Visualforce (Pages, Component & Controllers), WSDL, Email Services, Security Controls, Eclipse IDE Plug-in, Windows.


Acumen Solutions, McLean, VA April’12– Dec’13

Lead/Sr Salesforce Developer


 Customized tabs and worked with various standard objects including Accounts, Contacts, Leads,

Campaigns and Cases.

 Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to

suit to the needs of the application.

 Created page layouts, search layouts to organize fields, custom links, related lists, and other

components on a record detail and edit pages.

 Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers

for various functional needs in the application using the Eclipse IDE.

 Develop VisualForce pages, VisualForce Custom Controller Components, Advanced Search

functionality, Custom Objects, Tabs, Tags and Components.

 Created Custom Objects and defined lookup and master-detail relationships on the objects. Also

created junction objects to establish connectivity among objects.

 Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to

implement business logic.

 Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application

using platform database objects.

 Used webservice API for implementing WSDL in the application for access to data from

external systems and web sites.

 Used the sandbox for testing and migrated the code to the deployment instance after testing.

 Proficient in using Eclipse based IDE to develop and deploy software.

Environment: platform, Apex Language, VisualForce (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Windows.

Toyota Motor Engineering & Manufacturing North Jan’11– Mar’12

Jan 2011 – Mar 2012


Lead/Sr Salesforce Developer


 Performed the roles of Administrator / Implementer in the organization.

 Interacted with various business team members to gather and document the requirements. Implemented the

requirements on platform and IDE Plug-in using Eclipse.

 Closely worked with consultants while implementing the solutions for the requirements.

 Worked on various standard objects and custom objects.

 Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components and S

Controls to suit to the needs of the application.

 Customized tabs among different business user groups and business centers.

 Created various profiles andconfigured the permissions based on the organizational hierarchy requirements.

 Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.

 Implemented various Custom Reports and deployed them for different business user levels.

 Customized the entire applications to incorporate the business requirements which involved

creating Web Forms using S Controls functionality and processing the data in SFDC with the extensive usage

of Web services API.

Implemented escalation rules, automatic case generation and their escalation to call center representative, and generated email alerts for quick issue resolution.

Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.

 Provided the training to the internal business users to use the application and develop their own custom


 Performed the role of support engineer for the internal users and helped them in getting used to the

application, generated reports and saved them for further access to the users.

Environment: Windows XP Pro, Platform, Salesforce Enterprise Edition, Custom/Standard Objects, Custom Tabs, Page Layouts, Web Services API, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Eclipse Plug-in, Sandbox, Email Services,

Security Controls, Sandbox data loading, HTML, Java Script, CSS, WSDL, SOAP.

Verizon, Alpharetta, GA

Aug’10– Dec’10

Sr Salesforce Developer


 Worked with the user group for requirement gathering throughout the planning and implementation.

 Involved in various activities of the project like information gathering, analyzing the information

documenting the functional and non- functional requirements.

 Implemented the requirements on platform and IDE Plug-in using Eclipse

 Worked with various objects like Accounts, Contacts, Leads, Campaigns, Reports, and


 Developed and configured various Custom Reports and Report Folders for different user profiles based on

the need in the organization.

Created and deployed several Reports using platform.

 Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports

and dashboards.

 Used the sandbox for testing and migrated the code to the deployment instance after testing.

 Provided ongoing maintenance and administration services including periodic data

cleansing, custom objects, workflow.

 Interacted with the premium tech support team on a regular basis.

Environment: Windows XP Pro, Platform, Salesforce Enterprise Edition, Custom/Standard Objects, Custom Tabs, Page Layouts, Web Services API, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Eclipse Plug-in, Sandbox, Email Services,

Security Controls, Sandbox data loading, HTML, Java Script, CSS, WSDL, SOAP.

BodhTree, Hyderabad, India.

Jun’08– Jul’10

Software Engineer


 Involved in analysis, design and development of e-bill payment system as well as account transfer

system and developed specifications that include UseCases, Class Diagrams, andSequence Diagrams.

 Involved in designing the user interfaces using JSP.

 Developed UI with JavaScript for more interactive web pages.

 Developed the application using Struts Framework that leverages classical Model ViewController (MVC)


 Implemented Business processes such as User Authentication, Account Transfer using Session EJB.

 Designing many JSP pages using JSP/Strut Tags, JSTL and Strut Tiles.

 Implemented persistence layer using Hibernate that use the POJOs to represent the persistence

database tuples. These POJOs are serialized Java Classes that would not have the business processes.

 Implemented the application using the concrete principles laid down by several design patterns such as


 Used Web Services (XML, SOAP, UDDI, and WSDL).

 Used Java Messaging Services (JMS)

 Deployed the applications on IBM Web Sphere Application Server.

 Used CVS for version control across common source code used by developers.

 Using log4j for generating the log files for all the applications I worked on.

 Involved in Unit & Integration Testing for different Modules in the application.

Environment:Java1.4, JSP2.0, Struts1.3, EJB2.0, JMS, JNDI, Oracle9i/10g, HTML, XML, ANT Script, WSAD5.1,

SOAP, JUnit, WebSphere 5.1, Hibernate, LOG4J, CVS.





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