pdrpro
Software for Fire Services
SOFTWARE
FOR FIRE
SERVICES
pdrpro
Software for Fire ServicesPDRpro is a frequency-based, evidential recording system for Incidents and Training with an expanding list of add on modules to provide a single point of entry to meet all the needs of a FRS’s personnel.
Additional Roles: Senior Roles, Control Roles and Non Operational Roles.
Record Drivers Log and driving conditions
System Notifications for operational bulletins and critical safety notices
Development Programme for all roles
Personal Development reviews and Development Plans
Incident &
Training
Recording
CORE
Optional Features Data warehouse server (for Crystal Reports access)Spellcheck
PDRpro Overview
pdrpro
Software for Fire Services Additional Roles Recording Drivers Log System Notifications Reviews & Dev Plans Development Programme Appraisals Operational Assurance Course Management System API Yearly Appraisals, objectives and Appraisal Reviews Operational Assurance integrated with incidents for whole cyclereporting
Course management system for scheduling and managing courses
API (linking with other systems)
Software for Fire Services
System Infrastructure
The PDRpro system is a web based application and includes the following features and benefits:
t8FCCBTFETZTUFNQSPWJEFEBT4PGUXBSFBTB4FSWJDF5IJTNFBOTOPPWFSIFBETMFBEUJNFTPSQVSDIBTJOH DPTUTGPSJOTUBMMJOHBOENBJOUBJOJOHTFSWFST t:PVSEBUBJTGVMMZCBDLFEVQUP"NB[PO4FWFSZEBZ t%JTBTUFSSFDPWFSZTZTUFN t4FSWFSTBOETPGUXBSFBSFBWBJMBCMFGSPNBTFQBSBUFFTDSPXDPNQBOZJOUIFFWFOUPGBDBUBTUSPQIF t6QEBUFTBSFQSPWJEFEBTQBSUPGUIFTFSWJDF
6TFST
"OBDUJWFVTFSHSPVQFOIBODFTDPMMBCPSBUJPOCFUXFFOUIF'JSFBOE3FTDVF4FSWJDFTBOEUIFEFWFMPQNFOUPG UIFPWFSBMMQSPEVDUThe current customers include the following services: The Scottish Fire Services
Central Scotland
Dumfries and Galloway Fife
Grampian
Highlands and Islands Lothian & Borders
Scottish Fire Services College Strathclyde
Tayside
The Welsh Fire Services
/PSUI8BMFT'34
.JEBOE8FTU8BMFT'34
4PVUI8BMFT
Bedfordshire & Luton
Cleveland Fire Brigade
Cornwall Cumbria East Sussex Gloucester Humberside *TMFPG8JHIU Isle of Mann Kent /PSGPML /PSUI:PSLTIJSF Staffordshire
Developed in collaboration with the Fire and Rescue Services
Intuitive dashboard approach
"JNFEBUESBNBUJDBMMZEFDSFBTJOHUIFUJNFTQFOUPO SFDPSEJOHBOENBOBHJOHFWJEFODF5BSHFUTFDPOET UPSFDPSE
Built to integrate with other systems
Pre-built templates to ensure fast implementation and
RVJDLTFUVQCVUIJHIøFYJCJMJUZQPTTJCMF
pdr
pro
Software for Fire Services
Software for Fire Services
PDRpro Core system
PDRpro provides the most comprehensive system available to record training and incidents maintaining the crucial evidence needed by Fire and Rescue Services.
Some of the features include:
Incident recording aligns with the new NOS
Covers all roles with a consistent user interface (including control and non-operational specialist roles)
Support multiple roles and multiple managers
RDS and whole time
Can take incidents from command and control systems via an API
Frequency based training
Frequency based incident recording against Subroles and NOS
Comprehensive and customisable reporting package
Isle of Wight Isle of Mann Kent Norfolk North Yorkshire Staffordshire
Once a problem is identified such as a safety critical problem with BA, actions can be taken and followed
through to completion. The problem identification notice (PIN) is the vehicle for having a dialogue with
nominated individuals and capturing a transaction log of actions and outcomes. Software for Fire Services
Operational
Assurance
Operational Assurance
Personnel Management
PDRpro has a management dashboard which gives an overall snapshot view of all directly managed personnel. As well as being able to drill down into a person’s record, the system colour codes the status of critical information on frequencies for subroles and training.
Some of the key features include:
A snapshot view of your personnel managed
A snapshot view of personnel you act as internal verifier for
A frequency overview for Subroles and training
Intelligent dashboard approach, actively highlighting outstanding tasks Software for Fire Services
Software for Fire Services
Course Management
The course management dramatically increases the efficiency of the whole course booking and manage-ment process. The system is designed in collaboration with fire services for the fire services. It is a no com-promise solution for managing courses, nominations and course frequencies of participants.
Key features and benefits include:
Cost savings for all parts of the course management process
Reduces non attendees
Extensive exception reporting; Answers questions such as: “is everyone up to date on their BA refresher”
and provides a report of everyone who isn’t up to date
Drivers Log
Extends the incident recording to log driver details and driving conditions.
This module allows drivers to enter vehicle information when reflecting against an incident, such as:
Type of drive (blue light)
Light conditions
Miles
Conditions
Vehicle Id
Extensive reporting; eg: accrued hours for trainees Software for Fire Services
Software for Fire Services
Development Programme
The Development Programme module integrated with PDRpro covers all roles and includes foundation modules.
The key features and benefits include: Extremely flexible configuration options
Individuals can request assessment and managers can perform ad-hoc assessments. Integrated into the personnel management dashboard
System Notifications
A full cycle notification system with excellent reporting. Key features and benefits include:
Sends notifications such as operational bulletins and safety critical notices to selected users Fully configurable templates
Reports on evidence of personal confirmation of reading and understanding Software for Fire Services
Software for Fire Services
Operational Assurance
Automates the operational assurance process of capturing information as well as the crucial reporting and follow up process.
Recording operational assurance form by assessor Follow up and review
Review by OA management Reporting
Actions assigned, Problem identification Notice (PIN)
Problem
Iden
ca on
No ce
Performance
Standards
Manager
Good
Prac ce
No ce
R
et
u
rn
ed
Opera onal Assessment
Opera onal
Assessor
R
et
u
rn
ed
Opera onal
Alert
Loca on
Manager
O
A
F
o
rm
Performance Standards Manager Workflow
Operational
Assurance
Software for Fire Services
Operational Assurance
The OA Dashboard
Operational
Assurance
A summary of live information on OA Safety Critical Actions, Areas of Concern and Areas of Good Practice available to all appropriate managers
Key features and benefits include:
Intelligent dashboard approach, actively highlighting outstanding tasks
Hierarchy-driven security, only viewing information relevant to your role
Software for Fire Services
The key is recording answers in a structured manner so that reports can highlight safety critical actions, causes for concern and areas of good practice.
Key features and benefits include:
Fully customisable to each service
Comprehensive Analysis
Pre-defined but fully customisable information capture forms.
Information Capture Process
Operational Assurance
Operational
Assurance
Software for Fire Services
The PDRpro system and all of its modules are held on servers hosted by PDRpro and made available via the internet. The ability to exchange information between systems is provided by this API. A good example may be you need incident information from a control system where they may capture:
Incident number Date
Address
This data can be imported into any part of the system, for example the OA aspect of the system if a response manager is deployed.
API
Data Warehouse
A data warehouse of your data can be made available that is updated daily
(or more frequently if required). This data can be used to create complex non-standard reports with Crystal Reports via secure access from your
location. Spellcheck
There are many spellchecking systems available as a download on a browser. However we recognise that
many services don’t have access to these. PDRpro offers an in-built spell checking system option for services
that need it.
Additional Extras
Standard Features
Amazon S3 copy of your data daily Escrow Agreement
Hosting and Support 24hr monitoring
Engineers on 1 hour repines time Disaster Recovery System
Data Resilience
Watch and appliance Commander
Response manager
Optional Features Your own copy of data sent to your cloud based backup daily
A separate set of disaster recovery servers for you service with a fast turnaround available
system
The data you capture needs to be resilient and available for many years. PDRpro have put in place many stand-ard features and offer extra resilience for services that need it.
PDRpro is dedicated to building systems for Fire Services. With over 7 years’ experience and 25 UK fire and rescue services as customers, we are the market leader in online recording systems.
With offices in Camberley and Edinburgh we cover the whole of the UK. Regular user group meetings and frequent customer visits allow us to share experiences and help plan the next evolution of systems. PDRpro started with the building of an IPDS recording system for the Scottish Fire Services. This was quickly adopted and rolled out through many services across the UK. With the advent of the new NOS in 2010 and the Operational Assurance requirements from the HSE, the systems are again evolving and in cooperation with a number of services, the systems are being radically changed to fit the new needs of fire services.
Our approach as a company is to work closely with our customers and this is backed up with our commit-ment to user groups which has resulted in more than 90% of customers attending each one.
About PDRpro
PDRpro Ltd. Unit 2, Albany Court, Albany Park, Camberley
Surrey. GU16 7PL United Kingdom
01276 701248 [email protected] www.pdrpro.co.uk
