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your

NuMBEr 1

iN travEl

Publishing information

owned, edited and published by: Österreichisches verkehrsbüro aktiengesellschaft

Companies register: FN: 74.803 f, Commercial register Court: vienna, vat iD: atu 15454103, Data Processing register: 0000248 Photos: austria trend Hotels, iStock, shutterstock, Fotolia

Conception and graphic design: gantnerundenzi

In the interest of readability, no attempt has been made to differentiate between the sexes. The texts always apply equally to men and women without any form of discrimination. www.verkehrsbuero.com

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1917

Österreichisches Verkehrsbureau first sells tickets for the state railways

1922

Sale of the first airline tickets, first group tours organized

1988

takeover of austropa Hotels international GmbH

1997

austria trend Hotels & resorts hotel group founded

1998

incoming agency Eurotours GmbH added to the group

2004 Acquisition of Ruefa Reisen, a travel agent and

tour operator

2010

relaunch of all travel agents under the ruefa brand

2011

New subsidiaries: aX travel Management, Jumbo touristik and Palais Events

First Motel one in austria in a joint venture with the German hotel group of the same name

2013

repositioning of austria trend Hotels

EStaBliSHED

1917

(3)

oNE GrouP,

tHrEE StroNG

SECtorS

the verkehrsbüro Group is not only

Austria’s most exciting and versatile tourism

concern, but it is also market leader in

three areas: in the hospitality sector, leisure

tourism and business tourism.

With a total of 3,000 employees, the

company stands for decades of experience

and one supreme ambition:

you can always count on us!

lEiSurE touriSM

Competent travel agent

High-quality tour operator

Leading incoming agent

Convenient online booking

With ruefa, Eurotours and Jumbo, the verkehrsbüro Group unites three strong travel brands under a single roof. 120 ruefa travel agents provide a personal and competent service. Jumbo touristik is a tour operator offering high-quality cruises, study trips and long-haul holidays in over 190 different countries. Eurotours operates as a successful tour operator for the retail sector, acting as an incoming agent to provide 800 tourism enterprises with attractive holiday packages to austria and neighbouring countries.

BuSiNESS touriSM

Stress-free business travel

Perfect congresses

the professionals of verkehrsbüro Business travel and aX travel Management specialize in business trips for companies of all sizes. the very latest technology is deployed for everything from bookings to reporting. austropa interconvention has a team of specialists for congresses that guarantees that things run smoothly - even if you have several thousand delegates. Besides, we are also a pioneer of Green Meetings.

HoSPitality SECtor

Modern city hotels

Magnificent event locations

No matter whether you need a holiday or a business trip - our excellent hotels offering first-class service are among the most highly prized addresses in austria. 28 austria Trend Hotels offer hospitality combined with Austrian charm. Three Motel One establishments offer great design at reasonable prices. Furthermore, three vienna palaces provide unique locations for unforgettable happenings ranging from large-scale events to family celebrations.

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FEEl GrEat

riGHt FroM

Day oNE

Two million satisfied guests:

Austria Trend Hotels

Every day gets off to a perfect start when you stay with us! as an austrian hotel group, we attach particular importance to breakfasting with regional and healthy delicacies ranging from bio coffee to organic muesli and freshly baked bread rolls.

Two million satisfied guests stay at our Austria Trend Hotels every year. three new categories give you a rapid overview of our services: from the overnight accommoda-tion and breakfast in our „Smart hotels“ to „Comfort hotels“ with a wide range of cuisine and seminars, through to our exclusive „Premium“ category. You can book your favourite room directly at www.austria-trend.at.

We not only offer free wireless LAN, but are also professional event organizers, with optimally equipped meeting rooms for over 10,000 guests.

Big on design, small on price: Motel One

anyone checking into a Motel one in vienna or Salzburg, can look forward to heaps of design at very reasonable prices. Our low-budget Design Hotels are operated under a joint venture with the German hotel group of the same name. Bookings can be made at www.motel-one.com.

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NuMBEr 1

iN auStria

Hotel lambrechterhof

alpine resort Fieberbrunn organic products for breakfast

Hotel Schillerpark Hotel Doppio

Cities

Hotel Salzburg Mitte★ ★ ★

+

Smart

Hotel Europa Salzburg★ ★ ★ ★

Comfort

Hotel Salzburg West★ ★ ★ ★

Comfort

Hotel Europa Graz★ ★ ★ ★

Comfort

Hotel Congress innsbruck★ ★ ★ ★

Comfort

Hotel Schillerpark linz★ ★ ★ ★

Premium

radisson Blu Salzburg★ ★ ★ ★ ★

Premium

Motel One Salzburg-Mirabell Motel One Salzburg-Süd

Resort hotels Hotel lambrechterhof★ ★ ★ ★

Comfort

Hotel Schloss lebenberg Kitzbühel★ ★ ★ ★ ★

Premium

alpine resort Fieberbrunn★ ★ ★ ★

CEE cities Hotel ljubljana★ ★ ★ ★ + Premium Hotel Bratislava★ ★ ★ ★ Premium

Detailed information about our Smart, Comfort and Premium hotels can be found at www.austria-trend.at.

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NuMBEr 1

iN viENNa

Detailed information about our Smart, Comfort and Premium hotels can be found at www.austria-trend.at.

Vienna & surroundings Hotel Doppio★ ★ ★ ★

Smart

Hotel ananas★ ★ ★ ★

Smart

Hotel Beim theresianum★ ★ ★

Smart

Hotel lassalle★ ★ ★ ★

Smart

Hotel anatol★ ★ ★ ★

Smart

Hotel Messe Wien★ ★ ★

Smart

Hotel astoria★ ★ ★ ★

Comfort

Hotel Europa Wien★ ★ ★ ★

Comfort Hotel rathauspark★ ★ ★ ★ Comfort Eventhotel Pyramide★ ★ ★ ★ Comfort Hotel Donauzentrum★ ★ ★ ★ Comfort Hotel Bosei★ ★ ★ ★ Comfort Schloss Wilhelminenberg★ ★ ★ ★ Comfort Hotel Savoyen★ ★ ★ ★ SPremium

Hotel Park royal Palace★ ★ ★ ★

SPremium

Parkhotel Schönbrunn★ ★ ★ ★

Premium

Motel One Wien-Westbahnhof Motel One Wien-Prater

(neu Ende 2013)

Motel One Wien-Staatsoper

(neu 2014)

Motel One Wien-Hauptbahnhof

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Palais Events

your guests will remember a perfectly staged event for a long time to come. From planning and organization to implementation, Palais Events are the smartest way to celebrate your big day. and as top caterers, we can also concoct mouthwatering dishes for you and your guests. The exclusive Ferstel and Daun-Kinsky town palaces and the former rooms of the Stock Exchange at the heart of vienna are all impressive venues for your event. you can choose between twelve rooms for several hundred guests. All rooms have been faithfully restored and equipped with state-of-the-art technology. There are good reasons why around 140,000 guests a year choose us to organize their conventions and celebrations.

A Viennese coffee-house tradition

leading personalities from the world of art, politics and science have been meeting at the famous Café Central ever since 1876. and even today, the café‘s cuisine and patisserie are enduringly popular with guests from all over the world – and with the viennese themselves. the coffeehouse stands for the Viennese lifestyle and joie de vivre like no other institution.

tHE NuMBEr

oNE aDDrESS

For EvENtS

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your FirSt

CHoiCE For

HoliDayS

Your dream holiday begins with Ruefa

You can depend on the security offered by Austria‘s largest travel agent, and simply look forward to the sun, the beach - and a hotel that will always fit the bill.

ruefa stands for a new generation of travel agents. as a certified travel consultant at your disposal by phone or online, ruefa is represented in 120 locations in austria. You can find your nearest travel agent very easily at www.ruefa.at or using your smart phone with GPS. you can conveniently book our wide range of holidays online, and unlike other online providers, we also offer a callback service. our call centre employees will give you competent information even outside travel agents‘ normal opening hours on 0810/200 400.

From Africa to Central Asia

Our tour operator Jumbo Touristik offers a wide range of high-quality long-haul holidays. Whether it‘s Africa, Asia, South america, the indian ocean, cruises or global study trips you want, you can always rely on the experience and expertise of the market leader.

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Austria and the world

The Kitzbühel-based firm of Eurotours markets holidays in austria as well as travel to all parts of the world. For 33 years now, this one-stop-shop has specialized in putting individual tourist services together in particularly attractive packages, which it sells through marketing partners.

For example, Eurotours has built up a very successful partnership with Hofer travel. the company also has similar cooperations with tchibo and aldi in Switzerland and in Germany. a total of 1.2 million customers place their trust in the competence of Eurotours, the leading incoming agency and one of Central Europe‘s largest direct tour operators.

Innovative concepts

latest coup: a new platform for Germany‘s travel enthusiasts was introduced in November 2013 – www.justaway.com offers spontaneous adventure trips at top prices.

tHE WorlD

AT FIRST-HAND

© W IL D M A N - F O TO LI A .c O M

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Your business is our business

No matter whether you want to optimize your travel expenses, conveniently book a flight, or need a room quickly, the experts at Verkehrsbüro Business Travel and aX travel Management are there for you around the clock. We not only produce travel guidelines and reporting on travel activities, but also offer self-booking tools such as the new „BEasy“ online travel portal for SMEs. our portfolio also includes other innovative services such as the Miles Manager. As a franchise partner of American Express Global Business travel, we belong to one of the world‘s largest business travel networks in over 140 countries. The comprehensive service offered by Austropa

interconvention is appreciated by congress organizers and delegates alike: we take care of everything from budgeting and marketing to on-site support, from arrivals and hotel bookings to a compelling supporting programme.

FirSt ClaSS

SErviCE

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our

NuMBEr 1:

our

EMPloyEES

only the very best employees are good enough for our customers! this is why the verkehrsbüro Group has always invested heavily in the training and further education of its 3,034 employees. this work is carried out by the verkehrsbüro academy, which organizes over 200 professional seminars and workshops. the company also operates austria’s largest vocational training establishment for travel agent employees. Within two years, students are able to conclude their studies as certified travel consultants.

„Working towards investors in People“ is an international certification that greatly enhances our reputation. the verkehrsbüro Group already holds the „Career‘s Best recruiters“ award, a hallmark of excellence for successful recruiting.

a secure work environment, innovative training and further education programmes and a government-approved work-life balance make the Verkehrsbüro Group an attractive employer in the tourism industry.

rESPoNSiBility

iN aCtioN

travel opens up new horizons, but then so does art. this is why the verkehrsbüro Group also sponsors many cultural institutions, such as the 2013 exhibition „Franz West: Where is My Eight?“ at the Museum of Modern art ludwig Foundation in vienna. the group also maintains sponsoring partnerships with the Viennale film festival and with the Vienna chamber orchestra.

ruefa also partners the red Noses clown doctors and supports their humorous work in hospitals, where they give sick children strength and courage to face life. Austria Trend Hotels promotes the up-and-coming athletes of austrian Sports aid, and is involved with „Jobtrend“, a project aimed at integrating young people with learning disabilities into the everyday work routine.

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FaCtS aND

FiGurES

Group turnover in accordance with IFRS (without management hotels) in 2012: EUR 900.6 million

Turnover by business

areas in 2012

Leisure tourism Eur 595.8 million Business tourism Eur 178.7 million Hospitality sector (incl. management hotels) Eur 166.0 million

Ownership structure

AVZ-Holding GmbH

60.98 %

Vienna Insurance Group

36.58 %

Toth Private Foundation 2.44 %

We are here for you!

Österreichisches verkehrsbüro aG tel.: +43/1/588 00–0

www.verkehrsbuero.com verkehrsbüro Business travel tel.: +43/1/588 00–366 www.geschaeftsreisen.at aX travel Management tel.: +43/1/588 00–110 www.ax-travel.at austropa interconvention Service line: +43/1/588 00–510 www.austropa-interconvention.at aX travel Management Meetings & Events tel.: +43/1/588 00–530 austria trend Hotels Central reservation Desk 24-hour-hotline: +43/1/588 00–800 www.austria-trend.at Palais Events tel.: +43/1/533 37 63–0 www.palaisevents.at Eurotours international tel.: +43/5356/606–0 www.eurotours.at Jumbo touristik tel.: +43/1/514 45–0 www.jumbo.at

ruefa travel agents Service line: +43/810 200 400 www.ruefa.at

Strength on a sound basis

No matter whether our customers travel on business, privately on holiday, or are planning an event, we ensure that everything always works like clockwork.

as austria’s largest tourism enterprise, the verkehrsbüro Group can draw on decades of experience. Every year over four million customers enjoy our services.

the core of our strategy is professional and competent consulting for our customers in all business areas. We see the key to sustainable success in the continuous improvement of quality standards and exceptionally well trained employees.

Our strong equity capital base is an important factor for security and stability, and makes us a reliable partner – especially in difficult economic times.

We are convinced that we shall also be able to benefit from this strong base in the future, and will continue to do our utmost to earn the trust of our customers and business partners.

Harald Nograsek,

CEo, verkehrsbüro Group

Martin Bachlechner,

References

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