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ISS PROJECT UPDATE INFRASTRUCTURE RENEWAL PROGRAMME. What is IRP? IRP Elements. In This Update. Did you Know? What is IRP?

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ISS PROJECT UPDATE

INFRASTRUCTURE RENEWAL PROGRAMME

In This Update

What is IRP?

IRP Elements

What stage is the

Programme at

How it will affect you

Technical and

Man-aged Services

Technical View-Point

Migration and

transi-tion Calendar

What is IRP?

The Infrastructure Renewal Programme (IRP) is a series of IT Infrastruc-ture projects required in order to provide NUI Galway with the technical capability to provide a secure, resilient and high performing infrastructure which meets the requirements of the University.

The key programme outcomes are:

 Offer adequate and appropriate capacity which is scalable on de-mand

 Provide fast access to data without interruptions

 Provide resilience for equipment failures from the minor to the data centre level failures

 Prevent data loss

 Use cost-effective technologies  Achieve fixed price costs

 Reduce internal resource commitment on infrastructure expertise  Provide an infrastructure platform which is available and supported

24/7.

Information Solutions and Services—Infrastructure Renewal Programme February 2015

IRP Elements

IT Infrastructure can be viewed as consisting of three basic

ele-ments

Compute Power

— we are replacing and upgrading

approxi-mately 95% of the compute power across both Data Centers.

These are the main “engines” for the IT services provided.

Network Capability

— we have upgraded the bandwidth and

resilience of our connectivity to the external world, at a campus

level and at an individual buildings level.

Data Storage

— we have upgraded and expanded the data

storage capacity, and data back-ups, within each Data Center.

This ensures we have adequate expansion capability for 3 to 5

years.

Did you Know?

An IT Strategy for

NUI Galway has been

developed and is

available.

IRP is one of the key

IT Strategic

Pro-grammes

ISS will provide you

with any extra

infor-mation you require

around IRP, just

email

John.Lavelle@NUIGa

lway.ie

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What stage is the Programme

at?

Network

Over the past 18 months we have been addressing the network elements of this programme. This work has been largely completed and focus now turns to the compute and storage requirements.

Compute & Storage

After research on market trends and anticipation of future developments in the area a converged Compute and Storage solution, complimented by full Technical Support and a Managed Service element for specific areas, was put out to an EU tender.

Contract Award

Following the procurement process the contract was awarded to MJFloods Tech-nology partnered with HP. This solution proposed by this partnership provided the best overall fit to our exacting requirements.

Installation and Commissioning

The installation and commissioning of the kit have now been completed and we have entered the migration phase.

Migration

Within this phase we will be migrating nearly all of our compute and storage ele-ments from the old environment to the new. We are endeavoring to make this transition as seamless as possible but there will be some impact on the affected services.

Service & Customer Owner Engagement

We are currently in the process of engaging with key customer and users through the University to identify and plan the optimal time for the physical transition to occur. If you are directly impacted you may already have been contacted, other-wise you will be contacted shortly.

The Timing

Our planned window for migra-tion and transimigra-tion into full pro-duction is throughout March and April.. The timing of this migration and transition will be defined in conjunction with the key users which will allow minimal service impact.

The new HP Converged Compute & Storage

Converged Infrastructure

oper-ates by grouping multiple information technology (IT) components into a single, optimized computing package. Compo-nents of a converged infrastructure may include servers, data storage devic-es, networking

equip-ment and software for

IT infrastructure management, automa-tion and orchestraautoma-tion.

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How it will affect

you.

As a University

The “IT Wheel” represents the way in which IT is delivered as a Services to the core activi-ties of the University; Teach-ing, Learning & Research. It is useful to view this as a wheel as it allows us to view the cen-tral green circle (the Infra-structure layer) as the hub upon which all of these Uni-versity services rely. In es-sence the platform supports all services.

As an IT Business

Ser-vice Owner

You will be consulted on the optimal timing for the service transition over the next two month period.

As an IT Service User

You will be informed of any maintenance slots required to enable the transition within the next two month period

The Impact

The IT wheel used to highlight those services which shall be transitioned before the end of March 2015.

Where the Service is not high-lighted in amber it should be noted that there may be some cross impact such as when the databases are transition-ing.

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Technical and Managed Services

As part of this programme of work we have engaged in a new Service Level Agreement (SLA) based contract with MJFloods Technology for the provision of technical support and managed services for the new Infrastructure. This will be managed through ISS which ensures a seamless change for those outside ISS.

John Lavelle

|Head of Strategy, Architecture & Security| ISS | National University of Ireland, Galway

|:+ 353 91 492124 |:086 0214774| [email protected]

Converged Infrastructure Support and Management Services

Technical View-Point

For those of a more technical persua-sion the logical presentation of the new Infrastructure is presented. For Disaster Recovery purposes compute and storage capability is matched in both data centers.

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Migration and Transition Calendar

The calendar below is the current proposed schedule for migration and transition into the new infrastruc-ture environment. Whilst the current planned week has certainty about it in terms of the target services and service elements which will be migrated the subsequent weeks may be subject to some change and variation as timings and dependencies are identified and agreed between services owners and custom-ers.

Please check back weekly for updates to this page.

2015 MARCH

Current Week

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

23 24 25 26 27 28 01

02 03 04 05 06 07 08

Week 1

Powered Off VMs and Templates

(70 VMs)

Quercus (7 VMs)

Subject to Business Agreement

Low Impact VM (8 VMs)

09 10 11 12 13 14 15

Week 2

File Server Migration (1 virtual File Service per day) ISS Production VMs (DC's, Print, SCOM, AV etc.) (32 VMs)

Core (6 VMs), Symposium (1 VM), Exam Processing Service (JURA 1 VM), Scentia (1 VM), ZEN (3 VMs)

16 17 18 19 20 21 22

Week 3

Technical Consolidation

Catch up period

23 24 25 26 27 28 29

Week 4

Proposed - "Scheduled Production systems (HR, Agresso)

Other Services (Library, CELT - to be assessed)"

30 31 01 02 03 04 05

Week 5

References

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