DESCRIPTION. Teleconferencing Service

003

Distributel's Teleconferencing Service allows users to experience cutting edge, professional conferencing anywhere in the world. The combination of our audio and Web conferencing offers business people the opportunity to manage meetings easily while efficiently reducing travel and operating costs. Distributel's Teleconferencing Service offers a reliable network and knowledgeable operators to simplify communications for its customers, empowering users to achieve higher productivity and better decision-making.

Distributel's "Reservationless" Teleconference Service offers business people:

An instant, pay-as-you-go service, giving you the option to call a conference at any time, without having to book beforehand.

Access to our Web platform for superior conference management, enabling participants to see and share documents, applications, graphics or video.

A host of features, allowing you greater control of your conference.

A permanent account opened in the moderator's name, which gives him or her a personal password, as well as an access code for the use of guests.

29 local numbers enabling access to the service at the lowest price.

A toll-free number giving participants access from anywhere in North America.

Bilingual, professional Teleconferencing service in English and/or French according to your needs.

DESCRIPTION

DESCRIPTION

DESCRIPTION

Key FEATURES

Key FEATURES

Key FEATURES

AVAILABLE OPTIONS FOR A

PROFESSIONAL SERVICE

Key Features

Entry & Exit Announcements/Tones Automatic Roll Call

Sub-conferencing Conference recording (digital or CD) Access screening/Security Line Mute Lecture Mode

Question and Answer Period

Playback on demand Transcription

Vote polling

Lock/Unlock the conference* Add a participant

(Available upon request)

Description

Participants' arrivals and departures are announced either by a tone or their name as each joins or leaves the conference. You can be aware at all times who and how many participants are attending your conference.

You can temporarily leave your main conference and create a new conference to have a private discussion between some participants.

You can record your Audio or Web conference to playback later, or even order a permanent copy on CD.

Thanks to access codes and the help of our operators, you can control and screen participant access to your conference with complete confidence.

Any participant can activate or deactivate this privacy feature during the conference, even if their phone does not have a "mute" button.

If the host does not wish to be disturbed during his presentation, he can choose to place all participants into listen-only mode.

With the help of our operators, it's easy to manage your question and answer period effectively. They will precisely explain to all participants the order in which the questions will be taken and answered in turn.

Guests who were not able to attend the conference can dial in the system after the conference is over and listen to the conference at their convenience.

A recorded conference may also be transcripted (in English or French) and a copy sent by e-mail or regular mail at the moderator's request.

Find out the participants' opinion by asking them to vote or respond to your questions on the Web, and obtain instant results to your poll.

The moderator can be assured that no new participant or operator can join or interrupt the conference by locking it at his convenience.

You can leave the conference, call a new participant, and introduce him into the original conference at any time.

* NOTE: The moderator must not forget to unlock the conference to be assisted by an operator. _{Business Solutions}

Teleconferencing Service

Audio Conferencing

USER'S guide

USER'S guide

USER'S guide

003 1 - Plan the conference

Establish an agenda and prepare the material required for the conference. Supply participants with telephone numbers and access codes.

Advise all participants of the date, time and length of the conference. Reserve a conference room and speakerphone, if required.

Test the audio transmission quality of your equipment.

Ask that participants be ready five minutes before the start of the conference.

2 - Joining the conference

Access by a local number

Participants in 29 of the largest cities in Quebec and Ontario can join the conference simply by dialing the local number for his region (see list of access codes).

Access by toll-free number (1-800)

If no local number available in their region, participants throughout North America can join the conference by dialing a toll-free number (1-866-999-9779).

Access through the operator

When provided with the telephone number in advance, an operator can call the person directly and introduce him to the conference, no matter where in the world the person is.

Access by long distance

A participant can use his own long distance service to access the conference by dialing 1+514-877-2676. The cost of the call will appear on the bill from his long distance provider.

3 - For optimal conference quality

Participants should identify themselves and speak clearly. Minimize noise (rings, paper shuffling, pencil tapping, etc.).

Advise all participants who are not speaking to put their telephones on speakerphone in "mute" mode.

Make sure that participants do not use the "on hold" button on their telephones so that the conference is not interrupted by music.

Business Solutions

Teleconferencing Service

Audio Conferencing

003 Moderator codes

Alerts operator that you need assistance. List of available options.

Automated roll call (heard by all participants). Automated roll call (heard by the Moderator only). Lecture mode (conference).

Activate/deactivate automatic disconnection. Line mute (personal).

Lock/Unlock the conference.

Chairperson dial out. (Available upon request)

Start/Stop conference recording.

Participant codes

Alerts operator that you need assistance. List of available options.

Automated roll call (heard by participant only). Line mute (personal).

Access Number List

0 OPER 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY 0 OPER 1 3 DEF 6 MNO Ajax-Pickering Barrie Chicoutimi Drummondville Granby Guelph Hamilton Joliette Kingston Kitchener-Waterloo (905) 579-5652 (705) 728-7789 (418) 541-7059 (819) 474-8544 (450) 776-2004 (519) 763-5052 (905) 777-1178 (450) 756-5002 (613) 547-6900 (519) 576-7179 Sherbrooke Sorel St. Catharines St-Hyacinthe Sudbury Toronto Trois-Rivieres Valleyfield Windsor (819) 823-3320 (450) 780-0115 (905) 682-3577 (450) 774-6333 (705) 675-5500 (416) 324-2666 (819) 370-6106 (450) 377-0887 (519) 254-1399 London Montreal Newmarket Oakville Oshawa Ottawa Quebec Riviere-du-Loup Sarnia Schomberg (519) 661-0369 (514) 877-2676 (905) 853-5060 (905) 777-1178 (905) 579-5652 (613) 237-7535 (418) 694-3102 (418) 863-6060 (519) 344-3363 (905) 853-5060 Local access Toll-free access 1-866-999-9779 International calls 1+514-877-2676

Our operators would be pleased to call participants from outside North America and join them to your conference.

FEATURES guide

FEATURES guide

FEATURES guide

Audio Conferencing

Unable to participate in an important conference call?

Thanks to our high performance digital systems, Distributel customers have the opportunity to playback recorded conferences. You can take advantage of the numerous features available to playback the conference at any time, without missing a thing.

Playback on demand includes the following features, amongst others:

Local access for all of your participants.

Playback available 24 hours a day, 7 days a week.

Multiple participants can use the service at the same time.

In addition…

Your conference can be converted into " MP3 " format and forwarded to you by e-mail or regular mail (CD).

To access Playback on Demand, the user must:

1- Dial 514-877-2677 or 1-877-751-2677;

2- Enter the guest code followed by the pound sign (#);

3- Enter the conference recording code, followed by the pound sign (#).

Useful Features for Playback on Demand:

Please note that you can only hear the last recorded conference. For all other conferences previously recorded, please contact the teleconferencing service by dialling 514 877-2676 or 1 866 999-9779 followed by *0.

Skip forward

(30 seconds) (30 seconds)Skip back playbackPause playbackRestart

PRESS MNO₆ PRESS WXY₉ PRESS ₅JKL PRESS ₄GHI

Playback on DEMAND

Playback on DEMAND

Playback on DEMAND

Audio Conferencing

Distributel's Web Conference Service is a tool that allows business people to get together to discuss, share information and modify documents in complete security. Voice, visuals, and data sharing allow users to make their conference more efficient, while saving time and money. The simplicity of Distributel's Web Collaborator allows users the opportunity to be directly

connected without distance constraints, simply by using an Internet browser and a telephone. With its expanded range of features, business conferences can be managed professionally without any loss of information and at very little cost.

What do you need to use Distributel's Web Collaborator Service?

An identification code for the moderator and participants; Internet access;

Internet browser (Internet Explorer 5.0 or Netscape 7.1) and Sun Java 1.4.2; Telephone (if required for conferencing).

Distributel's Web Collaborator offers users:

A secure site;

An "on-line" roster of all participants;

Includes viewing and sharing of participants' documents, applications, graphics and images;

Access to a suite of features for moderator and conference participants.

Access the Web Collaborator with a few simple keystrokes…

1. Open a Web session at this address: http://www.web-collaborator.com 2. Enter your name, telephone number and pass code.

Some of the most popular features

Record the conference (digitally or on CD) Playback on demand

Access screening/Security Voting and polling

Locking/Unlocking automatic disconnection Line mute (personal or conference)

Lecture mode Transcription Chat Business Solutions

Key FEATURES

Key FEATURES

Key FEATURES

Web Collaborator