30 September 2015
ID Business Solutions | www.idbs.com
IDBS Platform Software Compatibility
and Support Information
IDBS Platform Software Compatibility and Support Information
Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure
agreement.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical,
including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of IDBS.
The software may be used or copied only in accordance with the terms of those agreements.
The names of actual companies and products mentioned in this document may be trademarks of their respective owners.
IDBS accepts no responsibility or liability for any errors or inaccuracies that may appear in this documentation.
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E-WorkBook
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Desktop Client
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Web Client
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Application Servers
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Database Server
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IDBS Hubs
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Quantrix
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ActivityMart
PredictionBase
InforSense
ClinicalSense
ChemSense
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Biomolecular Hub for InforSense
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Contents
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Introduction
Product Support Lifecycle
General Platform Support
Citrix/Terminal Server Support
Virtualisation Support
Symyx Direct Chemistry Support
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E-WorkBook 10 Load Balancer Support
InforSense for E-WorkBook
SARview
XLfit
...
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ActivityBase Suite
ActivityBase XE
IDBS Chemistry
SARgen
Reporter
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The IDBS Support policy for its products is defined below. Support information can be found in the Customer Support Charter using the link below.
Customer Support Charter
Support levels for all product versions are defined as one of the following.
Key
Support Level
The defined web browser has been fully tested by IDBS as part of the Product Release process. For further details relating to specific web browser support
please refer to the
IDBS Web Browser Support Information statement
S
Special Support
N/A
Not Applicable
TBA
To be Announced
Please note that for ActivityBase, SARgen and XLfit mixed MS Office environments e.g. Office 2003 and 2007 are not supported for the same IDBS product installation.
Office 365 support is limited to the use of the Office desktop client and not Office Web Apps. This document will therefore only reference the supported desktop client for this product, Office 2013.
Windows 7 Support is for Professional, Enterprise or Ultimate Editions. It cannot be guaranteed that other editions will function as expected.
Product Support Lifecycle
The defined configuration has been fully tested by IDBS as part of the Product Release process. Any reported issue will be processed by IDBS Support, where the IDBS
Product is still within the supported timeframe (
see Product Lifecycle Support below
)
The defined configuration has not been tested at IDBS and this environment may not even be available for any issue investigation. It will not be possible for IDBS Support to
investigate any reported issues using this configuration
Not explicitly tested at IDBS, but Help Desk support and fixes/workarounds will be provided where possible
This configuration does not exist e.g. Windows 2000 Server 64 Bit
Support is likely to be provided for this platform in the future, but no date for this has currently been set
C
Certified
Description
Introduction
Y
Supported Configuration
N
Not Supported
This document summarises the levels of support that IDBS currently provide for its products in different software environments. It also indicates version compatibility between key IDBS products.
IDBS are committed to providing support for all active versions of released software, i.e. those on Full and Extended support. Products will however reach the end of their supported lifespan as new versions
are released. The standard support policy is to provide Full Support for the superseded version for a minimum period of 2 years. After Full Support expires, the product version will be supported with Extended
Support for a further 6 months.
Full Support
Extended Support
General Platform Support
Windows XP Professional Edition is Tested at IDBS. It cannot be guaranteed that other editions will function as expected.
Windows Vista Business Edition is Tested at IDBS. It cannot be guaranteed that other editions will function as expected.
All calls to the Help Desk will be dealt with, including logging of enhancement requests, and defect fixes that will be considered for the next service release or the next product version, where possible.
The Help Desk will answer general questions and assist with providing workarounds to problems. No service releases for these versions will be released.
Out of Support
Configuration 1
Configuration 4
• Citrix Presentation Server 4.0 x32 (with all recommended hot fixes applied)
• Citrix XenApp Server 6.5 (with all recommended hot fixes applied)
• Windows 2003 Server 32 Bit SP2
• Windows 2008 Server R2 64 Bit SP1
• Microsoft Office 2003 SP2
• Microsoft Office 2007 SP2
• Oracle Client 10.2.0.x
• Oracle Client 11.2.0.x
Configuration 2
Configuration 5
• Citrix XenApp Server 5.0 x32 (with all recommended hot fixes applied)
• Citrix XenApp Server 6.5 (with all recommended hot fixes applied)
• Windows 2003 Server 32 Bit SP2
• Windows 2008 Server R2 64 Bit SP1
• Microsoft Office 2007 SP2
• Microsoft Office 2013
• Oracle Client 10.2.0.x
• Oracle Client 11.2.0.x
Configuration 3
• Citrix XenApp Server 6.0 (with all recommended hot fixes applied)
• Windows 2008 Server R2 64 Bit SP1
• Microsoft Office 2007 SP2
• Oracle Client 11.2.0.x
All IDBS Software Development and Testing is performed using the Windows Groups "Administrators" followed by "Users". This ensures Non-Admininstrative Users can successfully use IDBS Software. The
"Users" group is used as per Microsoft recommendations for running applications. Customer specific User Groups must be validated by the customer and IDBS does not take responsibility for the
configuration or testing of these.
For each Oracle client installation you should ensure that the Oracle NLS_LANG parameter matches that of the database. To find out what character set, language, or version of Oracle you are currently using,
the following query should be executed in SQL Plus:
For client applications running on Windows 7, 8 and Vista, all development and testing at IDBS is performed when User Account Control (UAC) configured to the lowest setting. If experiencing problems
please disable this feature.
IDBS support the latest Microsoft Office service pack unless otherwise stated. Customers are recommended to upgrade to the latest patch set for maximum stability.
IDBS support the latest Oracle patch set for each major version unless otherwise stated. Customers are recommended to upgrade to the latest patch set for maximum stability.
The client workstation Regional Settings should match those of the Oracle Client Settings i.e. if the Oracle decimal separator is set as ‘.’ then this should be the same within the Windows Regional options.
Failure to do this can result in numeric data corruption.
This should be compared to the Oracle Client settings. This can be determined by executing the following query in SQL Plus:
SELECT A.VALUE FROM NLS_SESSION_PARAMETERS A WHERE A.PARAMETER=’NLS_NUMERIC_CHARACTERS’;
The results of both these queries should be the same.
SELECT A.VALUE FROM NLS_DATABASE_PARAMETERS A WHERE A.PARAMETER=’NLS_NUMERIC_CHARACTERS’;
Platform support details always relate to the latest service release of the IDBS product unless otherwise indicated.
Where applicable, Citrix Terminal Server Full Support is limited to the following configurations:
Citrix/Terminal Server Support
When using Citrix it is necessary to ensure that all IDBS Applications are published ensuring that Session Sharing is set correctly due to applications calling others e.g. SARgen and SARview. For details on Citrix
Session Sharing please refer to the following Citrix article:
Investigation of problems that may, in the sole opinion of IDBS be related to connection to Symyx Direct, will be handled as follows:
E-WorkBook 10 Load Balancer Support
For further information, please see E-Workbook White Paper - Load Balancer Configuration on the Customer Support Portal.
IDBS do not support Windows Terminal Server with any of their products.
Virtualisation Support
The Result Writing Component (RWC) server for ActivityBase 7.x is not currently supported when run on the same Windows 2003 server as the Citrix Server.
Symyx Direct Chemistry Support
IDBS will support customers who run IDBS products that make connections with Symyx Direct versions 5.1 and above. However, IDBS may not be able to recreate the exact client environment with respect to
the Symyx Direct version.
1) IDBS will provide standard support to all IDBS products
2) If a problem is encountered, the client may be required to assist IDBS in locating the cause of the issue by recreating and troubleshooting the problem on the client installation
Software virtualisation, such as VMWare is supported by IDBS according to a standard set of definitions. This includes running Windows emulators such as VM Fusion for Macs. These can be found in the
following document:
IDBS Virtualisation Support Information
For issues suspected of being related to the load balancing technology in place, IDBS will provide support on the basis of reasonable endeavours, but reserves the right to require customers to reconfigure their
E-WorkBook deployment to bypass such third-party technology to eliminate or isolate this as the root cause.
3) If a defect is confirmed and a fix is provided, IDBS may request the client to assist in confirmation of the fix
This is the support policy for IDBS products that make connections to the Symyx Direct chemistry data cartridge.
IDBS expects customers making use of load balancers to have entered into a technical support contract with a suitable third party to obtain assistance with technical issues relating to this technology. IDBS is willing to
work with customer-contracted third-parties to resolve issues involving the interaction of E-WorkBook and load-balancing technology.
IDBS has tested E-WorkBook against the commercially available load balancer product Nginx Plus and has made available a document describing how this product was configured for this testing.
However, this does not constitute an endorsement of this or any other third-party load balancing product.
Version
2003 2007
32Bit2 64Bit 32Bit2 64Bit 32Bit2 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 32Bit 32Bit 64Bit 32Bit 64Bit
9.2.x Y N Y N Y Y N N N N Y Y Y Y N N N Y N N 9.3.x Y N Y N Y Y N N N N Y Y Y Y N N N Y N N 9.4.0 N N N N Y Y N Y N N N Y Y Y N N N Y Y N 9.4.1-9.4.3 N N N N Y Y N Y N N N Y Y Y Y Y N Y Y N 10.0.x N N N N Y Y N Y N N N N Y Y Y Y N N N Y Version
10 11 12 13 14 15 2.1-2.4 2.5 3.2 3.3 4.0 4.1 5.7.1 5.7.2 6.0 Viewer Full Viewer Full Viewer Full Viewer Full Viewer Full
9.2.x S Y Y N N N N Y S Y Y N Y Y N Y Y Y Y Y Y N N N N 9.3.x S Y Y N N N N Y S Y Y N Y Y N Y Y Y Y Y Y N N N N 9.4.x N S Y Y N N N Y N S Y Y N N Y Y Y Y Y Y Y Y Y N N 10.0.x N S Y Y N N N Y N S Y Y N N Y N N N N Y Y Y Y Y Y Notes Version 8.0.x 8.1.x 8.3.x 8.4.x 8.0.x - 8.1.x 8.3.x - 8.4.x 9.2.x Y N N N N/A N N Y Y N N 9.3.x Y N N N N/A N N N N Y N 9.4.x Y Y Y Y N/A N N N Y3 N Y 10.0.x Y Y Y Y N/A Y N N N N N General Notes
Windows 8 support refers to Windows 8.1 for all versions, except E-Workbook 9.4.0 which is supported on Windows 8.0 only.
3E-Workbook 9.4.x support is limited to ActivityMart 3.3.4 and E-WorkBook 9.4.2. Please note that catalog inheritence and the Asset Hub are not supported.
Windows 10 2013
E-WorkBook Desktop Client - Third Party Software Compatibility
Chemistry Drawing Packages
ChemDraw Symyx Draw Accelrys Draw Marvin Sketch 5.02 5.03 5.04 6.03 6.05
Prism Support S Y Y Y Y Y S S S S
E-WorkBook Desktop Client
Language Support European O/S
& MS Office Japanese O/S & MS Office 2016
Windows XP Windows Vista Windows 7 Windows 8 2010
Client Operating System
Conf. 3 Conf. 4 Conf. 5 MS Office Version ¹ Citrix Support
Results 3.3.0 - 3.3.1 3.3.2 - 3.3.3 3.3.4 ActivityBase 1.0.x Chemistry Registration ISIS Draw
E-WorkBook 9.2.x support for ActivityMart 3.3.2 and above is limited to versions 9.2.0 to 9.2.3. For later versions of E-WorkBook 9.2.x, ActivityMart must be patched to version 3.3.3.1.
1 For Office Support with E-WorkBook Suite the following documents types are tested and
supported for document insert, display pages functionality and inclusion of the document within PDFs: Word, Excel and PowerPoint. The other documents within MS Office may be captured by E-WorkBook Suite but the inclusion of these documents in Page Previews and within PDFs has not been explicitly tested by IDBS.
2 Whilst the E-WorkBook Suite client is supported on 32 bit Windows, IDBS recommends that
customers use 64 bit Windows with the E-WorkBook 64-bit client so that more memory can made available to the application. This will result in better performance and capabilities especially when handling large files. If a 32 bit Windows is used to capture large files customers may experience issues.
ActivityMart
E-WorkBook IDBS Compatibility
InforSense 1.1.x
E-WorkBook Suite 9.4 cannot integrate with PKCS#11 hardware tokens on 64-bit Windows. See KnowledgeBase document KB2013011002280 for further details.
E-WorkBook Suite 9.3 and below cannot integrate with the Microsoft Certificate Store or PKCS#11 hardware tokens on 64-bit Windows. See KnowledgeBase document KB201302002065 for further details.
Prism Support shows the versions of the Prism Viewer or Full version used for IDBS Testing. Where the Full version has not been tested, but the Viewer has, IDBS would expect this to function as expected but cannot guarantee this. Please note no testing is performed with the 'Network license' of Prism and IDBS cannot guarantee the functionality of this installation type.
The Browser Tabs functionality in the Desktop client require a 32 bit Java JRE (version 6 or 7) to be installed.
For ActivityBase Compatibility, "Compound Regisatration" refers to the ability to register Chemical compounds from E-WorkBook to ActivityBase. "Results" refers to the export of tested data from ActivityBase to E-WorkBook
If working with Office 2007 documents in an environment where Office 2003 is still utilised, the Office 2003 installations must have the ‘Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats’ installed. This is required to ensure that Office 2007 document formats such as .docx and .xlsx can be opened with Office 2003.
IDBS Platform Software Compatibility and Support Information
Version 10 24 31 7 8 9 10 11 5 6.0 6.1-6.2 7 8 9.2.x C N N N C C N N C N N N N Notes 9.3.x C N N N C C N N C N N N N 9.4.0 N C N N N C C N N C C N N 9.4.1 - 9.4.3 N C N N N C C C N C C C N 10.0.x N N C N N N C C N N C C C Version32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 10.6 10.7 10.8 10.9 10.10
9.2.x Y N Y N Y Y N N N N N N Y N N N N 9.3.x Y N Y N Y Y N N N N N N Y N N N N 9.4.0 N N N N Y Y N Y N N N N N N Y N N 9.4.1 - 9.4.3 N N N N Y Y N N N Y N N N N Y Y N 10.0.x N N N N Y Y N N N Y N N N N Y Y Y Version
32 bit 64 bit 32 bit 64 bit 32 bit 64 bit 32 bit 64 bit 10.6 10.7 10.8 10.9 10.10
10.0.x Y Y N N N Y N N N N Y Y Y 10 24 31 7 8 9 10 11 5 6.0 6.1-6.2 7 8 Y Y Y Y Y Y Y Y Y Y N N N N Y Y N N N Y Y N Y Y Y Y N N Y N N N Y Y N N Y Y Y General Notes
PKI authentication and signing is not supported by the E-WorkBook web client.
Windows 10 Mac OSX
Operating System
E-WorkBook Web Client
Windows 10 Mac OSX
IDBS External Editor Integration
E-WorkBook Web Client Applications
4, IDBS Spreadsheet Designer, Send To EWB3
Windows XP Windows Vista Windows 7 Windows 8.0 Windows 8.1 2 Support for Internet Explorer 10 and 11 is limited to the Desktop
version, and not the Windows "Metro style" environment on Windows 8.
1 A locally-installed Java runtime environment is required for external
document editing in E-WorkBook 9.x. The listed Java update refers to the earliest release tested at IDBS to guarantee support for this feature.
Note that a locally-installed Java runtime environment is not required for E-WorkBook 10.
5 External document editing refers to WorkBook 9.x only. For
E-WorkBook 10.x, please see the IDBS External Editor Integration support for Web Client Applications.
N/A
Update 45
3 Web client applications are optional, locally-installed software
components that add functionality to the web client.
E-WorkBook Web Client
Java Runtime1
Supported Update
Java 6 Java 7
Web Browser
Firefox Internet Explorer2 Safari
N N Update 45 N/A N Update 32 Update 32 N
For support information about Display Pages and PDF generation using the E-WorkBook Suite Web Client, please see the "E-WorkBook Web Feature Support Matrix" document.
4 By default, the External Editor Integration application will support
the following file extensions:
.doc, .docx, .xls, .xlsx, .ppt, .pptx, .prism, .txt
Firefox (ESR)
6 Drag-and-drop functionality requires an HTML5 compatible
browser.
Insert files with drag-and-drop6
IDBS Spreadsheet Web Editor
Internet Explorer External document editing5
Feature
Windows 7 Windows 8.0 Windows 8.1
E-WorkBook Web Client Feature Support
Web Browser
Version
32Bit 64Bit R1 R2 R1 R2 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
9.2.x Y Y N Y N N N Y N Y N Y N N N/A N 9.3.x N Y N Y N N N S N Y N Y N N N/A N 9.4.x N N N Y N Y N S N N N Y N Y N/A N 10.0.0 - 10.0.1 N N N Y N Y N N N N N Y N Y N/A N 10.0.2 - 10.0.3 N N N Y N Y N N N N N Y N Y N/A Y Version
R1 R2 R1 R2 32Bit 64Bit R1 R2 R1 R2 32Bit 64Bit
10.0.x N Y N Y N N N Y N Y N N
Version
R1 R2 R1 R2 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
10.0.x N Y N Y N Y N Y N/A S
Notes
Windows Server
2003 Windows Server 2008 Windows Server 2012 Solaris 10 Red Hat Linux 6 Red Hat Linux 7
The Legacy Update Application Server is required to allow the E-WorkBook 9.x desktop client to be upgraded to E-WorkBook 10.0.0 using Assisted Deployment. Windows Server
2008
Windows Server
2012 Red Hat Linux 5 Red Hat Linux 6 Red Hat Linux 7
E-WorkBook Application Server
Operating System
E-WorkBook Legacy Update Server
Operating System
Red Hat Linux (all versions) Spreadsheet Server Load Balancer Spreadsheet Server
E-WorkBook Spreadsheet Server
Red Hat Linux
(all versions) Windows Server 2008 Windows Server
2008 Windows Server 2012 Windows Server 2012
IDBS Platform Software Compatibility and Support Information
Version
32Bit 64Bit R1 R2 R1 R2 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
9.2.x Y Y N Y N N N Y N Y Y Y Y Y N N N/A N Y Y N Y N/A N Y 9.3.x N Y N Y N N N N N S N N N Y N N N/A N N N N Y N/A N Y 9.4.x N N N Y N N N N N S N N N Y N Y N/A N N N N Y N/A N Y 10.0.0 - 10.0.1 N N N Y N N N N N N N N N Y N Y N/A N N N N Y N/A N Y 10.0.2 - 10.0.3 N N N Y N Y N N N N N N N Y N Y N/A Y N N N Y N/A Y Y Notes
For E-WorkBook 10.0.2 and above, Oracle 12c is only supported on Windows Server 2012 R2 and Red Hat Linux 7; Oracle 11 is only supported on Windows Server 2008 R2 and Red Hat Linux 5 & 6. Please note Oracle 11.2.0.4 has only been explicitly tested against E-WorkBook 9.4.1 and above.
IDBS have observed that performing an out-of-place Oracle upgrade on an E-WorkBook database will encounter Oracle defects related to Oracle text indexing and CDC functionality (CDC in E-WorkBook 10.0.1 and below). Therefore IDBS strongly recommend that a new Oracle instance is created at the required Oracle version and the IDBS export-import procedure is used to migrate an E-WorkBook database. This procedure is described in the E-WorkBook Suite Database Export Import Guide; a version for each E-WorkBook release is available on the Customer Support Portal.
For more information see KnowledgeBase article KB201407002474.
Red Hat Linux 4 Red Hat Linux 5 Red Hat Linux 6 Red Hat Linux 7 10.2.x 11.2.x 12.1.x Windows Server
2003 Windows Server 2008 Windows Server 2012 Solaris 5.9(Solaris 9) Solaris 5.10 (Solaris 10) RAC
E-WorkBook Oracle Database Server
For E-WorkBook versions up to (and including) 9.2, Oracle 10.2.0.4 (including the latest patchset) or Oracle 10.2.0.5 must be installed due to corrected Oracle defects in the database version. If running Windows Server 2003 32 Bit edition then Oracle patchset 29 or above is recommended due to an additional defect corrected by Oracle in this release.
There appears to be an intermittent issue in Oracle 10.2.0.5 that causes some Microsoft Office 2007 documents to fail during the text indexing upgrade step included in a number of E-WorkBook versions.
There does not appear to be anything wrong with the documents in question and this does not happen on all systems (it has been seen on 64bit Windows server) and is currently being investigated with Oracle (metalink reference number 3-2824788361). IDBS advises upgrading to the latest patch set for your release.
For E-WorkBook 9.2, 9.3, 9.4 and 10.0 upgrades, Oracle 11.2.0.3 or above must be installed to address Oracle defects corrected by Oracle in this release. IDBS Support recommends installing the latest Oracle patchset.
Oracle 12c is supported in E-WorkBook 10.0.2 and above, and has been tested using version 12.1.0.2 Enterprise only. Please note that only installs are supported; to upgrade from Oracle 11, E-WorkBook must first be upgraded to 10.0.2 before following the "E-WorkBook 10.0.2 - Upgrading or Migrating To Oracle 12c" document to migrate to a new server running Oracle 12.
Version
32Bit 64Bit R1 R2 R1 R2 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
1.0.x N Y N Y N N N S N Y N N N S 1.1.x N N N Y Y Y N N N Y N Y N S Version 9.3.x 9.4.x 10.0.x 7 8 9 10 10 24 5 (OSX) 6 (OSX) 2003 2007 2010 2013 2016 1.0.x Y N N N C C N C N C N Y Y Y N N 1.1.x N Y N N N C C N C N C Y Y Y Y N Version 1.0.x 1.1.x Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
1.0.x N Y N Y N/A N Y N Y N Y N Y N Y N Y
1.1.x N Y N Y N/A N Y N Y N Y N Y N Y N Y
Notes
It is highly recommended that Java Automatic Update is disabled on client machines using the Java Control Panel
The IDBS Structure Viewer and Convert Structure Format nodes are only supported on servers running Windows 32 or 64 bit and on the client machine running 32 or 64 bit Windows. IDBSChemRenderer plug-in should not be installed at all on the different configurations.
The supported OS version for the IDBS Chemistry is a superset of those supported for InforSense for E-WorkBook.
InforSense for E-WorkBook Software Compatibility
MS Office Excel
PKI authentication is not supported when using InforSense for E-WorkBook
10.2.x 11.2.x 5.0.x 2005
RAC 2008 8.2.x
Please refer to the E-WorkBook Software Support Matrix for client OS, Citrix and language support requirements
12.1.x 8.2.x
1.6.0_32 1.7.0_25 Client
InforSense for E-WorkBook
Java Runtime Support
Server 1.6.0_32 1.7.0_25
InforSense for E-WorkBook Operating System Support
Application Server Operating System
Red Hat Linux 5 Red Hat Linux 6 Solaris 5.10 (Solaris 10) Windows
Server 2012 Red Hat Linux 4 Windows
Server 2003 Server 2008Windows
Oracle Version MySQL SQL Server
Y
N
N
Y
InforSense for E-WorkBook Database Connector Vendor Support
Y Postgres DB2 N Y N E-WorkBook
IDBS Software Admin Portal Web Browser
IDBS Platform Software Compatibility and Support Information
Version 1.0.0 1.0.1 1.1.0 1.1.1 1.1.2 1.1.3 9.3.0 Y N N N N N 9.3.1 N Y N N N N 9.3.2 N Y N N N N 9.4.0 N N Y N N N 9.4.1 N N N N N N 9.4.1.1 N N N Y N N 9.4.2 - 9.4.3 N N N N Y N 10.0.0 - 10.0.1 N N N N N N 10.0.2 - 10.0.3 N N N N N Y NotesThe version of the Hub refers to the database version of this release and their compatibility with specific E-WorkBook versions. E-WorkBook PKI authentication is not supported when using the IDBS Hubs.
N N N N N Y N N N N N N N N N Y N N
E-WorkBook Hub Compatibility
Asset Hub Biomolecular
Hub Clinical DataHub
2.0.0 1.0.0
Version
2003
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
8.0.x Y N Y N Y Y N N N N Y Y N Y N N N N N Y N Y N N N 8.1.x - 8.4.x N N N N Y Y N Y N N N Y N Y N Y N N N N N Y N N N Version 8.0.x 8.1.x - 8.4.x Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
8.0.x Y Y N Y N/A N N Y N Y Y Y Y Y N N Y Y S Y N/A N 8.1.x - 8.4.x N N N Y N/A Y N N N S N N N Y N Y N N N Y N/A N Version 7 8 9 10 11 3.6 31 38 32bit 64bit 8.0.x C C N N N C N N N N 8.1.x N N C C C N C N Y Y 8.3.x N N N C C N C N Y Y 8.4.x N N N C C N C C Y Y Version 9.2.x 9.3.x 9.4.x 10.0.x 9.x 10.0.x 10 11 12 13 14 15 2.1-2.4 2.5 3.2 3.3 4.0 4.1 8.0.0 - 8.0.4 Y N N N N N N Y N Y Y Y Y Y Y N/A N/A N Y Y Y Y Y N N N N Y S Y N N 8.0.5 N Y Y Y N N N Y N Y Y Y Y Y Y N/A N/A N N Y Y Y Y N N N N Y S Y N N 8.1.x N N Y Y Y N N N Y N Y N N Y Y N/A N/A N N N N N Y Y N N N Y N S Y Y 8.3.x N N N N N Y N N Y N Y N N Y Y N Y N N N N N Y Y N N N Y N S Y Y 8.4.x N N N N N N Y N Y N Y N N Y Y N Y N N N N N Y Y N N N Y N S Y Y N RAC
ActivityBase Suite Oracle Database Server
ActivityBase XE SARview
Chemistry Registration Results 3.2.x
E-WorkBook2 ActivityMart
ChemDraw
Chemistry Drawing Packages Y Windows Server 2003 32Bit 10.2.x N N Y
ActivityBase Suite (this includes all related utilities e.g. Object Manager)
N
ActivityBase Suite Application Servers
Language Support European O/S &
MS Office Japanese O/S & MS Office Y Y Y Y N N Y N Y
Web Server Operating System Citrix Support Conf. 3 Conf. 4 Conf. 5
Y N Y Y N Y 2013 2016 Windows Vista Y Y MS Office Version Client Operating System
Windows XP Y Windows Server 2003 Windows Server 2008 Chrome1
ActivityBase Web Client
Web Browser
11.2.x 12.1.x Oracle Client Version
Windows
Server 2003 Server 2008Windows Server 2012Windows SAMBA
N
File Server Operating System
Windows Server 2008 R2 Windows Server 2012 R2 64Bit 64Bit
Windows 7 Windows 8.1 Windows 10 2007 2010
N
11.2.x 12.1.x
Internet Explorer
7.7.x 7.3.0-7.3.2
Oracle Version Server Operating System
ActivityBase Suite Software Compatibility
ISIS Draw Symyx Draw XLfit Solaris 5.9 (Solaris 9) Solaris 5.10 (Solaris 10) Windows Server 2012 R2 Red Hat Linux 6 Red Hat Linux
5
5.1.x-5.3.x
10.2.x
Firefox (ESR)
Red Hat Linux 4
3.3.0-3.3.3 3.3.4
5.4.x Accelrys Draw
IDBS Platform Software Compatibility and Support Information
Notes
Non-chemistry customers may run ActivityBase on any server hardware supported by the indicated Oracle version. IDBS Chemistry customers must adhere to the Oracle Database Server defintions shown above.
IDBS Web Browser Support Information statement
Support for NPAPI plug-ins has been desupported from Chrome version 45. See:
https://support.google.com/chrome/answer/6213033?hl=en-GB
As the chemistry rendering functionality in the web client relies on NPAPI, this means editing of chemical structures is no longer possible in Chrome.
Support for Firefox refers to the extended support release (ESR) versions only.
2For E-WorkBook integration, "Compound Registration" refers to registration of chemical compounds from E-WorkBook to ActivityBase. "Results" refers to the export of tested data from ActivityBase to E-WorkBook.
ActivityBase 8.0.x is compatible with Oracle 10.2.0.5 (or higher Oracle 10gR2) and Oracle 11.2.0.1 (or higher Oracle 11gR2) only. ActivityBase 8.1.x and above supports Oracle 11.2.0.4 only.
Running the ActivityBase system, client - Fileserver - Application Server - Oracle Database Server, is only supported in a LAN (Local Area Network) environment. IDBS do not support the use of the ActivityBase Suite over a WAN (Wide Area Network). It is recommended that the connectivity between the ActivityBase Client and the Oracle Server, Application Server and File Server be at least 100MB/s. Ideally network latency not exceeding 50ms roundtrip time.
Windows Server 2012 R2 refers to the Standard edition only.
1Support for Chrome on the ActivityBase 8.1.x and above web client is listed as Supported rather than Certified due to the automatic updates of this browser. Testing was carried out using a range of versions between 33 and 43.
For further information on Supported and Certified browsers, please refer to the following document: Java is required for editing chemical structures in the ActivityBase 8 web client.
• ActivityBase 8.0.0 to 8.0.3 supports Java 7 update 40 or below. • ActivityBase 8.0.4 to 8.0.5 supports Java 7 update 45. • ActivityBase 8.1.x supports Java 7 update 67. • ActivityBase 8.3.x/8.4.x supports Java 8 update 45.
If installing the IDBS Meta Data Administration Console (MAC) it is necessary to install the Oracle provided OLEDB driver on the client workstation.
If using the Oracle Data Provider for .Net (ODP.Net) to connect with IDBS .Net applications such as Plate Creator and Reporter with Oracle 10 it is necessary to use those components installed with the provided ODAC1020221.exe Prerequisites file. The ODP.Net components supplied with Oracle 10.2.0.4 cause connection problems with these tools.
Old style ActivityBase Templates e.g. Standard 4.0, HTS 4.0 and UHTS 4.0 are no longer supported. Support for these ceased on the 2nd of April 2007. The following must be present or checked for each client running ActivityBase:
• Microsoft Internet Explorer
• A supported version of Microsoft Office • A supported version of the Oracle Client • .Net 3.0 required for ActivityBase 7.0.x and above • .Net 3.5 required for ActivityBase 7.4.x and above • .Net 4.0 required for ActivityBase 8.1.x and above
Version
2003 2007 2010 2013 2016
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 32Bit 32Bit 32Bit 32Bit 8.0.0 - 8.0.4 8.0.5 8.1.x 8.3.x 8.4.x
7.6.x Y N Y N Y Y N N N N Y Y Y N N Y N N Y N N N N 7.7.x Y N Y N Y Y N N N N N Y Y N N Y Y N N Y N N N 7.8.x N N N N Y Y N Y N N N Y Y Y N N Y Y N Y Y N N 8.0.x N N N N Y Y N Y N N N Y Y Y N N Y Y N Y Y N N 8.1.x N N N N Y Y N Y N N N Y Y Y N N Y Y N N Y N N 8.3.x N N N N Y Y N Y N N N Y Y Y N N Y Y N N N Y N 8.4.x N N N N Y Y N Y N N N Y Y Y N N Y Y N N N N Y Notes
XE 7.7 and above require the Microsoft .Net 4 Framework (or higher).
Support for Windows 8.1 is limited to XE 7.8 and above when used with a version of ActivityBase that is supported on Windows 8.1, i.e. 8.1 and above.
"ActivityBase XE" refers to the XE Designer and Runner applications that run with the ActivityBase Desktop client. For use of XE Runner Standalone, see the table below.
Version
2007 2010 2013 2016
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 32Bit 32Bit 32Bit 8.0.x 8.1.x 8.3.x 8.4.x
8.3.x N Y N Y N N Y Y Y N N Y Y N N Y N
8.4.x N Y N Y N N Y Y Y N N Y Y N N N Y
Notes
XE Runner Standalone does not require an installation of ActivityBase or an Oracle client. 32 bit Windows is not supported.
Multiple versions of XE Standalone are supported on the same computer. The more recent version should be installed last.
ActivityBase XE
Office Version
Operating System Citrix Support
ActivityBase Compatibility
XE Runner Standalone
Conf. 3 Conf. 4 Conf. 5 Windows
10
Citrix Support
ActivityBase Compatibility Conf. 3 Conf. 4 Conf. 5
Windows 8.1
MS Office Version
Running the ActivityBase system, Client - Fileserver - Application Server - Oracle Database Server, is only supported in a LAN (Local Area Network) environment. IDBS do not support the use of the ActivityBase Suite over a WAN (Wide Area Network).
It is recommended that the connectivity between the ActivityBase Client and the Oracle Server, Application Server and File Server be at least 100MB/s. Ideally network latency roundtrip time should not exceed 50ms. Versions prior to XE 7.7 require the Microsoft .Net 3.5 Framework.
XE Runner Standalone requires .NET 4. This will be installed by the client install pack if it not already installed. Windows
7 Windows8.1 Windows
XP Windows Vista Windows7 Client Operating System
Windows 10
IDBS Platform Software Compatibility and Support Information
Version
2003 2007 2010 2013 2016 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 32Bit 32Bit 32Bit 32Bit
7.3.0 - 7.3.2 Y N Y N Y Y N N Y Y Y N N Y N N 7.3.31 N N N N Y Y N Y N Y Y Y N N Y Y Version 10 11 12 13 14 15 2.1-2.4 2.5 3.2 3.3 4.0 4.1 7.3.0 - 7.3.2 Y S Y N N N S Y S Y N N 7.3.31 N N Y Y N N N Y N S Y Y Notes
1SARview 7.3.3 refers to the version provided in two versions of the SARSuite product - 7.3.3 and 7.3.4.
ChemDraw ISIS Draw
Chemistry Drawing Packages
SAR
view
IDBS Software Compatibility
ActivityBase Compatibility Symyx Draw Accelrys Draw
SAR
view
Y Y S S Conf.5 European O/S & MS Office Japanese O/S & MS Office Language Support MS Office Version Citrix Support
Running the SARview client - Oracle Database Server, is only supported in a LAN (Local Area Network) environment. IDBS do not support the use of SARview over a WAN (Wide Area Network). It is recommended that the connectivity between the SARview Client and the Oracle Server be at least 100MB/s. Ideally network latency not exceeding 50ms roundtrip time.
Office 2010 support for SARview 7.x is only for version 7.2.1 and above. Office 2013 support is limited to SARview 7.3.3. Windows 7 support for SARview 7.x is only for version 7.2.1 and above. Windows 8.1 support is limited to SARview 7.3.3.
Client Operating System
Conf. 4 Windows XP Windows Vista Windows 7
8.1.x
N
SARview 7.x requires Microsoft .Net Framework version 3.5 to be installed.
Conf. 3 Windows 8.1 N Y 8.0.x N Y Y 8.3.x Y N 8.4.x
Version
2003 2007 2010 2013 2016
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 32Bit 32Bit 32Bit 32Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
7.4.0 - 7.4.1 Y N Y N Y Y N N N N Y Y Y N N Y N Y N N N N N N Y Y 7.4.1.31 Y N Y N Y Y N N N N Y Y Y N N Y N Y N N N Y N N Y Y 7.4.2.22 - 7.4.33 N N N N Y Y N Y N N N Y Y Y N N N Y N N N N Y Y Y Y Version 7.4.0 - 7.4.1 7.4.1.31 7.4.2.22 - 7.4.33 Notes N N Y ActivityBase Compatibility
IDBS Software Compatibility
N N N N N Y N N Y European O/S & MS Office Japanese O/S & MS Office Language Support
SARgen
8.4.xOracle Client Version Citrix Support Conf. 4 Conf. 5 12.1.x 11.2.x 10.2.x Conf. 3 7.4.x 8.3.x
Client Operating System
Windows 10
MS Office Version
17.4.1.3 refers to the version of SARgen included in SARSuite 7.3.0 to 7.3.2. 27.4.2.2 refers to the version of SARgen included in SARSuite 7.3.3. 37.4.3 refers to the version of SARgen included in SARSuite 7.3.4.
8.1.x
Running the SARgen client - Oracle Database Server, is only supported in a LAN (Local Area Network) environment. IDBS do not support the use of SARgen over a WAN (Wide Area Network). It is recommended that the connectivity between the SARgen Client and the Oracle Server be at least 100MB/s. Ideally network latency not exceeding 50ms roundtrip time.
Windows 7 support for SARgen 7.4.x is only for version 7.4.1 and above. Office 2010 support for SARgen 7.4.x is only for version 7.4.1 and above.
The SARgen Client launches in 32 bit mode on 64-bit Windows 7 and requires a 32-bit Oracle Client. Windows XP Windows Vista Windows 7 Windows 8.1
8.0.x
Y Y
IDBS Platform Software Compatibility and Support Information
Version
2003 2007 2010 2013 2016 European O/S & MS
Office
Japanese O/S & MS Office 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 32Bit 32Bit 32Bit 32Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
7.4.x Y N Y N Y Y N N N N Y Y Y N N Y N Y N N/A N N N Y S 7.5.0 - 7.5.1 Y N Y N Y Y N N N N Y Y Y N N Y N Y N N/A N Y N Y S 7.5.2 - 7.5.4 N N N N Y Y N Y N Y N Y Y Y N N N Y N N/A N Y Y Y S Version 9.2.x 9.3.x 9.4.x 10.x 10 11 12 13 14 15 2.1-2.4 2.5 3.2 3.3 4.0 4.1 7.4.x N N N N Y S Y N N N S Y S Y N N 7.5.0 - 7.5.1 Y Y Y N Y S Y N N N S Y S Y N N 7.5.2 - 7.5.4 N N Y Y N N Y Y N N N Y N S Y Y Notes
Reporter
Language Support Citrix Support E-WorkBook Compatibility ChemDrawChemistry Drawing Packages
Conf. 3
N
Y
N
Client Operating System MS Office Version Oracle Version
10.2.x 11.2.x 12.1.x
Platform Support for Reagent Finder for E-WorkBook is defined as the supported Reporter releases for a particular E-WorkBook version. Reagent Finder is not supported in E-WorkBook 10. Conf. 5 Conf. 4
Windows 8.1
Running the Reporter client - Oracle Database Server, is only supported in a LAN (Local Area Network) environment. IDBS do not support the use of Reporter over a WAN (Wide Area Network). It is recommended that the connectivity between the Reporter Client and the Oracle Server be at least 100MB/s. Ideally network latency not exceeding 50ms roundtrip time.
Windows XP Windows Vista Windows 7
Windows 7 and Office 2010 support for Reporter 7.4.x is only for version 7.4.4 and above. Windows 8.1 and Office 2013 support is for Reporter 7.5.2 only. ActivityBase
Compatibility ISIS Draw Symyx Draw Accelrys Draw
Reporter IDBS Software Compatibility
Windows 10
The Reporter Client launches in 32 bit mode on 64-bit Windows 7 and requires a 32-bit Oracle Client.
N N Y 7.4.x 8.1.x - 8.4.x N N 8.0.x N Y Y Y
Version
2003 2007
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 32Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 8.0.x 8.1.x 8.3.x 8.4.x
5.2.x Y N Y N Y Y N N N N Y Y Y N N N N N Y N N Y S Y N N N
5.3.x Y N Y N Y Y N N N N Y Y Y Y N N N N Y N N Y S Y N N N
5.4.x N N N N Y Y N Y N N N Y Y Y Y Y N N Y Y Y Y S Y Y Y Y
Notes
http://support.microsoft.com/kb/932087
For further details about Office support with Windows Vista please use the following Microsoft link:
XLfit is only supported on Microsoft Windows operating systems as indicated above. XLfit does not support any Apple Mac operating systems. Windows 7 64Bit support for XLfit 5.2.x is only for version 5.2.1 and above.
Windows
Vista Windows7 Windows
XP Windows8.1 2010 2013 Conf. 5 European O/S & MS
Office Japanese O/S & MS Office ActivityBase Compatibility
XLfit
Conf. 3 Conf. 4 Windows 10 2016MS Office Version Citrix Support
IDBS Platform Software Compatibility and Support Information
Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
7.x Y Y N N N Y N Y Y N Y Y N S Y Y N N N N N/A N N
8.0.x Y Y N Y N Y N Y N N Y Y Y Y Y Y N Y N N N/A N N
8.2.x Y Y N Y N Y N Y N N Y Y Y Y Y Y N N S Y N/A N N
Notes
Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 2.5
7.x Y N Y N N N N N Y 8.0.x Y N Y N N N N N Y 8.2.x Y N Y N Y Y N N Y Notes RAC Support
ChemXtra
Y S 3.3 N N Y ChemDraw 3.2 N Symyx Draw Chemistry Drawing PackagesChemIQ
will show all versions of the patch you have, and you need to have at least the required dash-revision or higher. Patch: 109147-24 Obsoletes: Requires: Incompatibles: Packages:
IDBS only support ISIS advanced stereochemical representations available in ISIS Draw 2.5 and above, in Chemistry Technology version 8.x and above Japanese O/S
& MS Office Windows XP Windows Vista Windows 7 Windows 8 European O/S
& MS Office N N N N N S Y S S Solaris 5.9 (Solaris 9)
Only SPARC versions of Solaris are supported for IDBS Chemistry.
On Solaris systems a set of patches will be required as part of an Oracle Installation. Further software products, patches and packages may also be necessary for the installation of Oracle.
Y Y
S
2.1-2.4
10 11 12 13
The two required patches for IDBS Chemistry are: 111712 This is the C++ standard library patch 111722 This is the maths library libm patch Please install the latest updated patches for Solaris.
To check if a given patch is present (e.g., 109147) enter (as root):
Y Client Operating System Language Support
S S S Y Y N N S 12.1.x ISIS Draw
Server Operating System Oracle Version
Red Hat Linux 5
1. Type the following: patchadd -p | grep 109147
11.2.x Red Hat
Linux 4 10.2.x 11.1.x
Solaris 5.10
(Solaris 10) Red HatLinux 3 Windows
Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 8.0.0 - 8.0.4 8.0.5 8.1.x 8.3.x 8.4.x 9.2.x 9.3.x 9.4.x 10.0.x
3.1.x Y Y Y Y Y Y N N N N S S Y Y N N N/A N N N N N N N N N N Y Y 3.2.x Y Y Y Y Y Y N Y N N S S Y Y N N N/A N N N N N N N N N N Y Y 3.3.0 - 3.3.1 N Y N Y N Y N Y N Y S S N Y N Y N/A N Y N N N N N N N N Y Y 3.3.2 - 3.3.3 N Y N Y N Y N Y N Y S S N Y N Y N/A N Y N N N N Y N N N Y Y 3.3.4 N Y N Y N Y N Y N Y S S N Y N Y N/A N Y Y N N N Y N Y1 N Y Y Version
32Bit 64Bit 32Bit 64Bit 3.6 39 7 8 9 10 11
3.3.x N Y N Y C S S C C S C
Notes
1E-Workbook 9.4.x support is limited to ActivityMart 3.3.4 and E-WorkBook 9.4.2. Please note that catalog inheritence and the Asset Hub are not supported.
E-WorkBook 9.2.x support for ActivityMart 3.3.2 and above is limited to versions 9.2.0 to 9.2.3. For later versions of E-WorkBook 9.2.x, ActivityMart must be patched to version 3.3.3.1.
ActivityMart 3.2, a RedHat Linux issue requires the Oracle server to be patched to version 4.3 of the RedHat operating system.
Oracle 8 bit characterset such as WE8ISO8859P1 is required. For the Japanese platform a multibyte characterset such as JA16SJIS is required. Prior to ActivityMart 3.2, an FTP service must be available to transfer files between the ActivityBase Oracle server and the ActivityMart Oracle server(s).
Oracle Version
ActivityMart 3.1 must be run with an Oracle 10.2.0.4 version of Oracle due to corrected Oracle defects in this version. Firefox
ActivityMart
Language Support European
O/S Japanese O/S 11.2.x 12.1.x
E-WorkBook Compatibility ActivityBase Compatibility
Server Operating System Red Hat
Linux 4 Red Hat Linux 5 Windows
2003 Server 2008 ServerWindows Solaris9 & 10 Other UNIX Platforms 10.2.x
Application Server Windows
2003 Server 2008 ServerWindows
Oracle Java options must be installed.
Internet Explorer Web Browser
IDBS Platform Software Compatibility and Support Information
Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 7.x 8.x
7.0.x Y N N N N N N N Y N N N Y N N N Y N Y Y Y N Y N N N N Y N
Notes
Compatibility with ActivityBase is limited to basic access to key data required to support PredictionBase analysis.
Oracle Server Operating System
10.2.x 11.2.x Red Hat Linux 5
ActivityBase Compatibility Conf. 5 Citrix Support 2010 Windows 8
PredictionBase
Client Operating System MS Office Version Oracle Version
Windows XP Windows Vista Windows 7 Server 2003Windows Solaris 5.8 (Solaris 8) Red Hat Linux 3
Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
4.1.x S N Y N N N N N N N Y N N N S N S Y N N Y Y S S Y N N N Y N N N S S
5.0.x S N Y N N N N N N N Y N N N S N S Y N N Y Y S S Y N N N Y N N N S S
5.1.x N N Y S S N S Y N N N N S Y N N S Y N N Y Y N N N N S Y N N N N S S
Version
2003 2007 2010 2013 2016 6 7 8 2.0.x 3.0.x 3.5.x 6 7 8 2.0.x 3.0.x 3.5.x 32Bit 32Bit 32Bit 32Bit 32Bit
4.1.x N C N C N N C C S C S S Y N N N N
5.0.0 N C N C N N S C S C S S Y N N N N
5.0.1 N C N S C N S C S S C S Y N N N N
5.1.x N C C N N C S C C S S C Y N N N N
Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
4.1.x Y N N N N N Y Y S S N N N N
5.0.x Y N N N N N N N Y Y N N N N
5.1.x N N Y N N N N N N N Y Y N N
Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
4.1.x S S Y S Y S N N S S Y S Y S Y S N N S N
5.0.x S S Y S Y S N N S S Y S Y S Y S N N S N
5.1.x S S S S Y S S Y N N Y S Y S Y S Y S S N
Notes
InforSense client ONLY support for Windows 7 is from version 5.1.2.2 onwards
Omics Workbench is NOT supported on Mac based server and client InforSense installations
InforSense Suite Database Vendor Support
Oracle Version MySQL SQL Server DB2 Postgres Access (ODBC)
Y
Exporting to Microsoft Powerpoint from the workflow requires the InforSense server installation to be in under a Windows OS environment with Office 2003 preinstalled 2003 9.2.x 10.1.x 10.2.x 11.2.x RAC Support 4.1.x 5.0.x 9.0.x 8.2.x 8.2.x Y Y Internet Exporer Fire Fox Internet Exporer
1.7.0.x
Client Application Server
InforSense Suite Java Runtime Requirements
Fire Fox 1.5.0_09 1.6.0_17 1.5.0_09 - 15 1.6.0_18 1.5.0_15 1.7.0.x SuSe Linux 9 Mac OS X
Tiger Mac OS XLeopard
User Portal Web Browser Admin Portal Web Browser Windows
8 - 10
MS Office Version
InforSense Suite
Windows
2000 Windows XP Windows Vista Windows 7
InforSense Suite
European O/S
Japanese O/S Citrix Support Language Support
Conf. 3
Client Operating System Application Server Operating System
Solaris 5.8 (Solaris 8) Conf. 2 Windows 2000 Server 2003Windows Server 2008Windows Red Hat Linux5 Mac OS XTiger Mac OS XLeopard
IDBS Platform Software Compatibility and Support Information
Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
4.1.x S Y N N S Y S S N N N N
5.0.x S Y N N S Y S S N N N N
5.1.x S Y N N S Y N N N N N N
Version
32Bit 64Bit 32Bit 64Bit
4.1.x S Y N N 5.0.x S Y N N 5.1.x S Y S Y Version 6.0.x 7.0.x 8.0.x 2.0.x 3.0.x 3.5.x 4.1.x N C N C N N 5.0.x N C N S C N 5.1.x N C C N N C Notes
Oracle 11.2.x support for ClinicalSense version 5.1.x excludes the support of 5.1.0.0 and only applies to subsequent versions
ClinicalSense Application Server
N N N
Mac OS X
Leopard Solaris 5.8(Solaris 8) Application Server Operating System
Windows Server
2003 Windows Server 2008 Red Hat Linux5 SuSe Linux9
ClinicalSense Oracle Database Server
Oracle Version
RAC Support
10.2.x 11.2.x
Internet Exporer Firefox User Portal Web Browser
Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
5.1.x S Y N N S Y N N N N N N
Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
5.1.x N N Y S S N N N N N N N S Y Version 6.0.x 7.0.x 8.0.x 2.0.x 3.5.x 3.6.x 5.1.x N C C N C C Notes Mac OS X Tiger Windows 8
Windows 2000 Windows XP Windows Vista Windows 7
ChemSense Application Server
Application Server Operating System Windows Server
2003 Windows Server 2008 Red Hat Linux5 SuSe Linux9 Mac OS XLeopard Solaris 5.8(Solaris 8)
Client Operating System
ChemSense Workflow Builder
JRE versions 1.6.0_24 and later do not confer full privileges on applet code that is not loaded straight away, so you cannot copy to the clipboard properly from the AccelrysJDraw popup applet in these versions. Downgrade JRE to circumvent the problem, or adjust the security profile in your Java Web Start config directories.
This does not affect the AccelrysJDraw sketcher applet, or the other technologies.
Certain older minor versions of FireFox 3.6 do not work correctly with applets at all – any applet relaunched or reloaded fails and gets displayed as a black square on the screen (affects ChemAxon, IDBS and Accelrys applets). The solution is to upgrade to a later minor release.
Inchi file format support depends on ChemAxon code that uses presupplied native libraries: these are currently available for Linux 32 and 64 bit, Windows 32 and 64-bit, and Mac OSX
Accelrys Jdraw: The supported version for the accelrysjdraw plugin is 1.1 SP2 (licensed with AccelrysDraw 4.0)
Minimum JVM is 1.6.0_18 for the client and 1.6.0_17 for the server
ChemAxon: The supported version is 5.4.0.1 – the way they supply this in so many resource files which change from release to release means that IDBS cannot easily support even a different minor release. They still make available all old versions such as this, easily available from their download site at www.chemaxon.com
IDBSChemRenderer: The IDBS plugin is only supported on servers running Windows (32 of 64 bit) and on client machines running 32-bit windows (or using a 32-bit JVM and 32-bit browser). It should not be installed at all on different configurations. The supported OS versions for IDBS chemistry are a superset of those supported for InforSense. Note that as it incorporates version 8.2 of chemistry, the output of the IDBS nodes cannot be used for querying ChemXtra versions older than 8.0 unless Molfiles/Rxnfiles/SMILES strings are used to transmit the query structures.
The Chemical Drawing tool configurations are the same as for ChemTech 8.2, i.e.: ISIS/Draw 2.5, SymyxDraw 3.3, and ChemDraw 10-12.
ChemSense Web Client
User Portal Web Browser Internet Exporer Firefox
Mac OS X Leopard
IDBS Platform Software Compatibility and Support Information
Version
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit
1.0 N N N N S Y N N N N N N N N S Y
1.1 N N N N S Y N N N N N N N N S Y
Version
32Bit 64Bit 32Bit 64Bit
1.0 N N S Y
1.1 N N S Y
Notes
On this page, Biomolecular Hub refers to version 1 for us with InforSense 5.1. For support for Biomolecular Hub for E-WorkBook, please see page 11. Support for Oracle 11.2 is for both Enterprise and Standard versions
Biomolecular Hub for InforSense Application Server
Operating System Version InforSense Version
Windows Server
2003 Windows Server 2008 Red Hat Linux5 SuSe Linux9 Mac OS XLeopard Solaris 5.8(Solaris 8)
Y Y
5.0.x 5.1.x
Biomolecular Hub Database Server
Oracle Version
10.2.x 11.2.x
Version
2003 2007 2013 2016 2011
32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 32Bit 64Bit 10.6 10.7 10.8 10.9 10.10 32Bit 32Bit 32Bit 64Bit 32/64 Bit 32/64 Bit MacOS X
4.0.x Y Y Y Y Y Y N N N N Y Y Y N N Y Y Y N N N Y S S S S S
4.1.x Y Y Y Y Y Y N N N N Y Y Y N N Y Y Y Y N N Y S S S S S
5.0.x Y Y Y Y Y Y N N N N Y Y Y N N Y Y Y Y N N Y S S S S S
5.1.x - 5.3.x Y Y Y Y Y Y N Y N N Y Y Y Y Y Y Y Y Y N N Y S S S S S
Chrome Firefox Safari
33 8 9 10 11 33 8
Y N N Y Y Y Y
Notes
We recommend 32bit Windows version to have 800MB of RAM available on the system.
Quantrix Versions 1.x, 2.x and 3.x have reached end of life and are not longer actively developed or supported.
Support for OS X is for Intel-based Macs running Java. For versions of Quantrix up to 5.0, Java 6 is required; for Quantrix 5.1 and above, Java 7 is required.
Quantrix
Conf. 5 European O/S & MS Office Japanese O/S & MS Office Language Support Citrix Support
Client Operating System
2010
MS Office Version
Conf. 4 Conf. 3
Windows XP Windows Vista Windows 10 OS X
Internet Explorer
Quantrix Qloud
Web Browser
