Programme Management Office
Project closure form
Project or Work Plan title:
AD expansion CBSDocument owner:
Anthony Cunningham
Document Control
Date Version Changed by Reasons for Change
v0.1
Distribution List
Name Role eMail
Anthony Cunningham Project Manager Anthony.cunningham@dit.ie Bridget Gleeson IS Support Manager Bridget.gleeson@Dit.ie
Project Name\ID AD expansion CBS Reporting Period July 2010
Date 27 July 2010 Report Prepared By Anthony Cunningham
REVIEW – Review of Project against original Project Proposal
The Objectives of this project is to migrate the current domain services in operation in Cathal Brugha Street to Active Directory using the DIT’s corporate domain (ICTDOMAIN). – This has been completed in full
Cost/Schedule Overview
BUDGET SCHEDULE
Original Forecast Actual Spent Original Completion Date
Actual Date Completed
15,000 2,750 31 August 2010
25 July 2010
OUTSTANDING – Deliverables or Activities that are still outstanding
There may be a small number of laptops which still will need the novell client removed. This was expected and we expect them to show up in September and they will be treated as business as usual type support
KEY DELIVERABLES/PRODUCTS – Outcomes and Quality
Identifier Deliverable Summary of outcome and quality statistics
01 Migration of All Desktop Services in Cathal Brugha Street to the ICTDOMAIN
Completed – approx 200 User
Accounts and over 300 desktops were migrated
02 Migration of Server Resources to the ICTDOMAIN. Management of Local Server Resources will remain with the Faculty Technicians as outlined in the Roles and Responsibilities Document
Completed
03 Full Delegation of a Cathal Brugha Street Organisational Unit within Active Directory to be given to the Local Technicians in Cathal Brugha Street. This will allow them full control of resources (user objects, computer objects, printers and group policy objects) under their remit.
Completed – On-site techs have received server management training from sureskills and AD training sessions from the Active Directory Services Team
04 Management of User accounts through ICTDOMAIN
Completed – handed over to on-site technicians
CHANGES & BENEFITS – Summary of key changes,
1. Reduced overall total cost of overall ownership of IT services due to one managed domain which is already in place
2. Cost of application rollouts and upgrades minimised through SMS rollouts via ICTDOMAIN 3. 24/7 Secure Self Service Password Management
4. Increased Staff and Student account Mobility
5. Compliance with Microsoft recommended best practices 6. Policy controlled Remote PC Management
8. Resilient domain with proactive tools installed (Quest Products)
POST PROJECT REVIEW – Framework for Post Project Review (forecast date, key measures, etc.)
Will conduct project review in week beginning October 4th 2010. This will allow for the start of term process to have been completed and the working solution should be “bedded in” at that stage.
FUTURE WORK – Identify any future work worth considering and the options for doing it
We may look at moving to staff number accounts for logins, but this will be decided at the domain level and will be rolled out domain wide if we do it. It would be another step towards a single logon scenario for DIT
LESSONS LEARNT – What went well, what went badly, what was lacking and assessment of any tools It became clear throughout the project that the planning phase, in particular identification of requirements for some of the individual offices in CBS had been insufficient. This manifested itself in the issues we had rolling out the Exams Drop Box. In future it would be beneficial to go through a more thorough planning exercise to identify potential areas which might cause
Programme Management Office
Project closure form
Project or Work Plan title:
Migration of Mountjoy Sq to the ICTDOMAIN Active
Directory service
Document owner:
Ian Campbell
Document Control
Date Version Changed by Reasons for Change
15/03/2011 v0.1
Distribution List
Name Role eMail
Ian Campbell Project Manager Ian.campbell@dit.ie
Bridget Gleeson IS Support manager Bridget.gleeson@dit.ie Andrea Marcelin Faculty Administrator (Arts and
Tourism)
Andrea.Marcelin@dit.ie
Project Name\ID Migration of Mountjoy Sq to the
ICTDOMAIN Active Directory service Reporting Period April – Aug 2010
Date 15/03/2011 Report Prepared By Ian Campbell
REVIEW – Review of Project against original Project Proposal
Migrate the current Novell domain services in operation in Mountjoy Sq to Active Directory using the DIT‟s corporate domain (ICTDOMAIN). – Completed in Full
Integrate the current Apple Mac Open Directory service seamlessly with DIT‟s corporate domain (ICTDOMAIN) - Completed in all Student areas and some Staff areas
Cost/Schedule Overview
BUDGET SCHEDULE
Original Forecast Actual Spent Original Completion Date
Actual Date Completed
€15,078 €4,194 August 2010 August 2010
OUTSTANDING – Deliverables or Activities that are still outstanding
Binding of approx 20 Staff Macs to the ICTDOMAIN (operational work)
KEY DELIVERABLES/PRODUCTS – Outcomes and Quality
Identifier Deliverable Summary of outcome and quality statistics
1 Migration of all pc desktop services in Mountjoy Sq to the ICTDOMAIN
Complete
2 Migration of server resources to the ICTDOMAIN.
Complete
3 Full Delegation of a Mounjoy Sq Organisational Unit within Active Directory to be given to the Local Technicians in Mountjoy Sq
Complete
4 Management of User accounts through ICTDOMAIN and Open Directory (for Macs)
Complete
5 Build robust Open Directory service for use in conjunction with Active Directory across the DIT for Mac integration/management
Complete
CHANGES & BENEFITS – Summary of key changes,
9. Reduced overall total cost of overall ownership of IT services due to one managed domain which is already in place
10. Cost of application rollouts and upgrades minimised through SMS rollouts via ICTDOMAIN 11. 24/7 Secure Self Service Password Management
12. Increased Staff and Student account Mobility
13. Remote PC Management available through SMS remote tools 14. Automated Patch Management
POST PROJECT REVIEW – Framework for Post Project Review (forecast date, key measures, etc.)
Post Project review hasn‟t taken place
FUTURE WORK – Identify any future work worth considering and the options for doing it
Further investigation is needed in the following areas:
Binding staff macbooks/macpros to the ICTDOMAIN
Use of mobile accounts with Macs
LESSONS LEARNT – What went well, what went badly, what was lacking and assessment of any tools
The main lesson learnt was the integration of Mac devices with Active Directory and using Open
Programme Management Office
Project closure form
Project or Work Plan title:
AD DC Server 2008 Upgrade
Document owner:
AD Team
Document Control
Date Version Changed by Reasons for Change
30-3-2011 v0.1 David O Neill First draft
Distribution List
Name Role eMail
Bridget Gleeson AD Manager Bridget.gleeson@dit.ie
Project Name\ID AD DC Server 2008 Upgrade
Reporting Period 01-09-2010-31-01-2011
Date Report Prepared By David O Neill
REVIEW – Review of Project against original Project Proposal
Project completion according to plan (delayed by one week in November/December due to adverse weather conditions which limited staff availability and college opening times).
Cost/Schedule Overview
BUDGET SCHEDULE
Original Forecast Actual Spent Original Completion Date
Actual Date Completed
€47,300 €41,354 Nov 2010 Dec 2010
OUTSTANDING – Deliverables or Activities that are still outstanding
None Outstanding
KEY DELIVERABLES/PRODUCTS – Outcomes and Quality
Identifier Deliverable Summary of outcome and quality statistics
Upgrade of server hardware Completed
Upgrade of server operating system Completed Upgrade of ICTDOMAIN from 2003 to 2008 Completed
CHANGES & BENEFITS – Summary of key changes,
Upgrade of DC servers to 2008. Therefore ICTDOMAIN now upgraded to 2008 functional level. Hardware of old DC‟s initially 6 years old. New and higher specifications DC‟s now in place. Addition of 2nd DC server in Aungier St which serves as a Services server, which provides user authentication to the institute services of Email, Wireless, Webcourses and VPN.
ICTDOMAIN (2008) now fully functional and compatibly with Windows 7.
POST PROJECT REVIEW – Framework for Post Project Review (forecast date, key measures, etc.) Project reviewed and monitored throughout December and January. No major incidents as a result of this upgrade.
FUTURE WORK – Identify any future work worth considering and the options for doing it
Future work is scheduling a Windows Server 2008 security update schedule, initial planning is suggesting a once a month check, and implementation when necessary per this schedule.
LESSONS LEARNT – What went well, what went badly, what was lacking and assessment of any tools Project went according to plan.
No major incidents
Proper preparation and testing paid dividends on reflection
Decommission of Aungier St DC initially biggest concern. A lot of possible inhibitors and red flag scenarios highlighted prior to go live (e.g. ip address of new „Hestia‟ server, possible DNS issues regarding assignment of the new server ip address, change of authentication server for services such as Email, Webcourses, Wireless).
One process was overlooked initially, the AD password reset web facility provided by a kerna script (not to be confused with the Quest Password Reset). Action was taken immediately once realised. Downtime of approximately one hour to this feature. Impact minimal as password reset still possible via snap-in to a DC by support staff.
