The
Private
Consultant
in
Public
Planning
Interviews
with
Glenn
Harbeck
and
George
Chapman
r
'CarolinaPlanning
invitedGlenn
Harbeck. aprivate consultant,andGeorge
Chapman,
a publicplanner, togivetheirviews onthe role ofthe privateconsultantinthe practice ofpublicsectorplanning.Harbeck
iscurrentlya consulting plannerwith apracticefocused
on
community
involvement basedplanning.He
holdsa Master's of Regional Planningfromthe University of NorthCarolinaat Chapel Hill.
Chapman
is Directorof Planning forthe Cits ofRaleigh.
He
also holds aMasters
of Regional Planning from the University of North Carolinaat Chapel Hill. These interviews appearbelow
infacing columns.Interview* with
Glenn
Harbeck, Private Consultant:How
much
ofyour
work
isdone
for publicagencies?
Almost
all, ifyou
include non-profits and uni-versities together with city, county, and stategov-ernments.
Most
ofmy
work
iswith citiesandcoun-ties. It's probably
90%
cities and counties and10%
innon-profits,publicuniversities,stategovernment, and private companies.
Do
you
think
privateconsultants
are
more
common
in publicplanning
now
than
theyused
to
be?
Why
orwhy
not?
It varies tremendously from agency to agency.
Some
communitiesregularlyemploy
consulting plan-ners, while other communitiesemploy them
much
less often. If
you
look atthenumber
ofcallingcardsintheback of Planning magazine,
you would
havetosay
more
on average.Many
ofmy
clientcommuni-tieshire
me
becausethey'resobusyputting outfiresthattheyreallydon'thavetimeto giveproper atten-tion tolong rangeissuesorstrategicplanningissues
kindofa"where are
we
headedas anagency and asacommunity."
Also,some
public agenciesarefeelingpressure to do
more
with a smaller staff, and ratherInterview with
George
Chapman.
PublicPlanner:How
oftendoes
your agency
dealwith
privateconsultants?
We
handle relatively few private consultants intheplanning department.
We
may
doasmany
asthreeto five in a year. That varies greatly depending on
the
work
program.We
typically retain privatecon-sultants for very specialized kinds of work. There might be a consultant to do the design
work
on thelayout and format of publications we're doing, and
we
currently have a consultant studying a series ofsignage proposals for the
downtown
area, butwe
rarelyuse consultantsto doland useplanningwork.
It's almost all done by the staff. I
would
thinkyou
would
find a smaller agencymore
likely to hire aconsultantto assist
them
with acomprehensiveplanor area plan orsomething ofthatnature.
Do
you
use privateconsulting
planners
more
or lessnow
than
you
did in the past?What
have been
thetrends
over
time?
It's pretty
much
stayedthe same,but Ithinkwe
probably use
them
for different purposesnow
thanwe
have in the past.We
probably use privatethan add
on
anotherpermanent staff position, theyare inclined to hire outwardtoa consultant
My
firstfull-time job out ofgraduate school
was
inthe areaoflong range planningandpolicyanalysis.Speaking
fromthatexperiencefifteenortwentyyearsago,even
then
you
were often pulled offyour responsibilitiesasa long range plannertohelp fightthecurrent
plan-ningfires.
And
Idon't thinkthe situationhaschangedall that
much.
How
would
you
describe
the role of the privateconsultant
in publicplanning?
If
you
look at the role ofthe private consultantfrom the public planning agency's perspective, I'm
oftentimes viewed as an extension ofthe stafffora
particular project foraparticular period oftime.
On
the other hand, I'm also viewed as an independent
advisor or outside expert
by
the public at large.Whether
that'sthe realityofitornot, that istheper-ceptionthatoftentimes thepublichas. Iview
my
jobasprobablyabout9/10the formerand 1/10 thelatter
Ireallypreferto
work
asan extensionofthe staffandbe partofthe team.
What
are theadvantages
ofbeing
a privateconsulting
planner?
Having
worked
in both public agencies as wellas in private practice, I
would
say that the primaryadvantage isnot being
hampered
bytheconstantde-mands
and interruptions that a publicagency officecan experience.You'renotworkingquite as
much
inthe fishbowl.
You
still havethesame
obligationstothe
work
thatyou
dointhefishbowl, but1don'tthinkyou're viewed as being quite as accessible all day
long with
phone
calls and people just dropping in.That
was
clearlysome
ofmy
experience workinginpublic agencies. It's just a question really ofdaily
productivity versusthe
number
ofinterruptions.I
would
like to talk about one otheradvantageMany
timesthe clients that I'mworkingwitharecar-rying "baggage''with
them
when
theygo
intoapub-lic meeting, whether they
want
to or not. I use theword
baggage in quotes,meaning
thatmany
publicplanners are putin the position of havingto sayno,
and
when
you
say no you're going tomake
some-body
unhappy.You're eithergoingtomake
adevel-assistinginpolicy planning. Inthe pastthey
may
have beenmore
activeinthepolicyplanningarea,butourstaffis
now
more
gearedtohandlingthepolicy plan-ningandrelatedactivities. Therearefewerlong rangeplanning studies
now
underway
than there were inthe past, andso ourneedto supplementthe staff ca-pacity isless.
On
theotherhand,we
would
still relyon a consultantfora highlytechnical or highly
spe-cialized kind ofanalysis that
we
wouldn't have the staffcapacityto do.How
would
you
describe the role of the privateconsultant
in publicplanning?
Today,
we
look atprivateconsultants assupple-ments to our stafffortechnical capabilities that
we
do not have in-house. Forinstance,we
would
use aconsultant for the development ofa
computer
pro-gram
orsome
software to perform an analysiswith.The
consultants aremore
likely tobe specialists ofsome
typeasopposedtogeneral planners.They
mightbe economists, they might be
GIS
specialists, theymightbe urbandesigners, but they're notlikelytobe
general planners.
Forinstance, we've hiredconsultants todo
eco-nomic
base studies.We've
hired consultantsto helpusinthelayoutandfonnat ofthe design ofthe
com-prehensive plan
—
they'realmostlikepublishingspe-cialists, if
you
will.We've
used consultants tode-sign our
GIS
systemThe
Planning Department hasused consultantstodevelophistoric district
nomina-tiondocumentation. Right
now
we
havea consultantundercontract to design asystem ofsignageforthe
downtown
area, agraphics system basicallyWhat
aresome
of theadvantages
ofworking
with
outsideconsultants?
Fortheadvantages, again, I'd breakthe
consult-ants roles into
two
basic types ofroles.One
would
offertechnicalassistanceandtheother
would
supple-ment
our professional capacity, and by that Imean
just to handle workload.
The
biggest advantage ofprofessionalplanningassistanceistostretchyourstaff
capacity
when
you haveaworkload peakkindofsitu-ation.
We
occasionallydo
that,and
aswe
aredownsizing and as other agencies are downsizing I
oper
unhappy
who
has grand plans for a particular project,oryou
may
make
the neighborhoods aroundaparticulardevelopment unhappy. You'reoftentimes
caught in the middle ofa difficult situation, and throughno faultofyour
own
asa publicsector plan-neryou
endup earningthat"baggage"'with you.And
I don't
mean
that in a negativeway
at all I'mjustsayingthat thatisa circumstancethata publicsector
planner has to deal with. I often see the publictreat
thepublicsectorplannerunfairlybecausetheagency
itself
may
have a perception in thecommunity
ashavingaparticularagendaorhaving beentookindto
developers orwhateverthecasemightbe. It'snofault
ofthe individualandit'sreallyno faultoftheagency,
its just the public's perception.
When
you'remak-ing tough decisions every day you have to say no
occasionally, and
maybe
that's a disadvantage ofworking
inthe publicsector.What
are
thedisadvantages
ofbeing
a privateconsultant?
They
areprimarily relatedtotime. Intheadvan-tages section I said that you're constantly being
in-terrupted as a public sector planner. Well, as a
pri-vate sector consulting planner you also have time
problems, but they're problems of a different kind
and they're mostly related to time
away
from yourfamily oryourpersonallifeandfriends.You're
wait-ing in airportsor spendingconsecutivenightsin
ho-telsormotels, or you'redrivingatnightbetween
com-munities, or
you
may
just be keeping up with thebooks orpreparing forconferences or presentations.
Those
kinds of continuousdemands
on time canstretch an ordinary 40 hour
workweek
into anaver-age 55 to 65 hours perweek. This is time doing the
extra
work
to keep apracticeup
to snuff. That's nottodiscountthe factthat
when
Iwas
inthepublicsec-toragency
we
certainly didhavealotofnightmeet-ings with the subdivision review board or the
his-toric
commission
orplanning board or city council orcountycommission,butatleastwhen
themeetingis over
you
gohome.
some
kindof peakdemand
fordoingaseriesofstud-ies
you
would
needtosupplement yourstaff,andtheadvantage ofdoingthatisthat
you
don'tneedtobringon staffeitherpermanently ortemporarilv and
man-agethatstaff.You'reableto
manage
your workloadorhandlepeaks inyourworkload
more
efficiently.I
used
to feel that
you
would
never
hire
a
consult-ant
to
do
a
long
range
area
plan,
but
in
some
instances
it
may
be
the best
thing
to
do.
What
aresome
ofthedisadvantages
ofworking
with
outsideconsultants?
I guess the
down
side of using consultants tosupplement yourregularstaffis thatthere's often a
great deal oftime and
money
involved in bringingthe consultants up to speed on whateverthe issue is
becausetheyarenotfamiliarwiththenuances ofit. I
guesspretty
much
thosearethesame
advantages anddisadvantages ofusing atechnical specialist.
Obvi-ously,
you
don't have to hiresomebody,
and thosekinds ofspecialists are usuallynot around, are
usu-allynotavailable,andprobablyarenotlikely to
want
to
work
ina planning agency. Its nottheir goal.An-otherdisadvantage ofa consultant inthat roleisthat
when
the consultantisnotavailableyou'velostyourcapacity. In otherwords,it's only atemporaryassist
foryou. Forinstance. I'mthinking aboutthefield of
demography
andeconomic
analysis. Ifyou
bringonconsultantstodo aseries ofpopulation analysesand
forecasts for you. that's great as long as they're
around, butoncethey're
gone
you
onlyhavetheHow
do
you
negotiateyour
rolewith
the publicagency
thatyou
areworking
for?I
would
saythat"negotiating yourrole."is donevers', very early in the process, perhaps even in the
consultant selection process.
You
prettymuch know
whetherthere's acompatiblechemistry between the
client
community
and the consulting planner. I'vebeen very fortunate in the
communities
thatEve
worked
with,because Ithinkwe've
hadgood
chem-istry and
we've
bothviewedmy
roleasan extensionofthe staff.
Em
usually treated as amember
oftheplanningteamratherthanasan outside"expert." I've
found thatthe old style consulting expert is really a
counterproductive role.
Are
theresome
tasksyou
feel a privateconsultant
should or should
notdo?
Nothing really
comes
tomind
on one sideortheother I think probably the bestreasons for hiring a
private consultant are to 1) alleviate
some
oftheworkload burden, and 2) perhaps bring in an
inde-pendentperspective,
somebody
who
doesn'thave anyperceivedvestedinterest inaparticularissueina
com-munity
Most
publicsectorplannersdotheirverybestnottotakesides intheirwork,butthey'refrequently
perceivedastaking sides
by
the public. I don'thaveas
much
ofaproblem that way.Getting backto theteam approach and the
plan-ning departmentteam,
my
feelingisthattheconsult-antshould onlytakerecommendationsforwardas part
oftheplanning
management
team. In otherwords,ifEm
operating as part ofthe planning staff, then Iwouldn't take
my
recommendations forward to theBoard or the Council as an independent consulting
plannerany
more
thanifIwas
astaffplannertryingtotakerecommendationsforward without havingfirst
discussed those recommendations withthe planning
director.
The
analogy is very similar. Occasionallyyou
will findacommunity
or aparticularboard thatwants the consultantto bring his orher
recommen-dations forward independent ofthe staff, and I find
thatgenerallytobe counterproductive. Ifindthatit's
much
more
effective ifyou're operating as part oftheplanningdepartmentteam Imean,afterall,who's
going to be asked to implementthose
recommenda-tion? It
comes
rightbacktotheplanning department.How
do
you determine
the role ofthe privateconsultant
as asupplement
toyour
staff?Are
there
some
tasksyou
would
never
want
aconsultant
todo?
I doubtthat there are
many
thingsthat are quitethat blackandwhitebecauseitoften justdepends on
the environment
you
find yourselfin. Forinstance,you
mighton
some
occasions chooseto hire acon-sultant to handle a particularlydelicate political
is-sue, somethingthat isvolatileinthe
community
be-cause the consultant can
remove
the stafffrom thatpolitical volatility. Otherwisethe staff
may
become
seen as an advocate forone orthe other sidesofthe
issueand run
some
dangeroflosingitseffectivenessandobjectivity. Ithink
you
canpaint that picture theother
way
andsaythatthere aresome
issues that areso sensitive that
you
probably should not usecon-sultantsfor
them
because theymight not be able tohandlethe shiftingpublic opinioninthe
community
ifthey'renotaware ofit or don't
know
how
to readit
—
itcould getyou
inmore
trouble than you'reget-ting out of.
So
you
have tomake
a decision aboutthatgiventhe particular issuethatyou're dealingwith.
I used tofeel that
you
would
neverhire a consultantto do a long range area plan for
you
because oncethey'regonethere'snocapacityto continuetoapply
thatplan ortoevolvethat planas conditions change.
Butin
some
instances itmay
bethe bestthingto do.I think
you
just have tomake
ajudgment
based onthe complexity ofthe situation,
what
yourstaffre-sourcesare. whattheircapabilitiesare. and
what
thepolitical environment is.
What
do
you do
when
you do
not liketheproduct
aconsultant
produces?
Well,you reallyshouldneverget into that
situa-tion.
What
Imean
by that isthat inworking
with aconsultant I don't think
you
can ever give aconsult-ant atask and tell
him
tocome
back andshow
you
the finished product. I
view
the consultant's role inworking with the planning staffas an extension of
thatstaffandtherehas to be continuing relationship
witlithemduringthecourseoftheproject just as
you
would
oversee aprojectdone by yourown
staff.You
needtotake that rolewith consultantsas wellandso
sotheplanningdepartmenthas gotto feelvery
com-fortablewiththose recommendations.
What
do
you do
if the publicagency you
areworking
for is nothappy
with
your product?
The
way
to avoid that isby
involving thedeci-sion makers on the front end ofthe process. Icall it
"front-end loading." Ibelieve thatinorderforpeople
to agree
upon
the course ofaction at the end ofaprocess,they've gottoagree onthe process itself in
the beginning.
So
ifyou want
to avoidhavinga planshot
down
atthe end.you'd betterbesureaboutwhatpeoples
priorities andconcernsare onthe frontendTo
answer yourquestionmore
directly, asaconsult-ing planner you're inaservice business.
And
ifyou
got into a situation
where
a public agencywas
un-happy
withyourproductyou'd haveto do yourbesttodetermine
what
the specificconcernswere andhow
to fixthem. If
you
don't do that you're probably inthe
wrong
lineof work.What
are
some
ofthemost
common
problems
you have encountered
inworking
with
publicagencies?
Ican'tsaythatIcouldidentity'anythingthatcould be calleda
common
problem. Each projectisdiffer-entand thankfully all ofus aredifferent inthe
way
we
dothings,which
keepsthingsinteresting. In eachprojectyou'regoingtoencounterproblemsalongthe
way
thatyou
need towork
through Again. I thinkthe important thing isto establish thechemistry and
the
common
objectives at the beginning ofthepro-cess andget people involvedonthe front end. If
you
do that, the chances of having problems are really
minimized. Planners haveto becommunicators.
We
communicate
in our public presentations,we
com-municate in the reports and ordinances
we
prepare,and
we
communicate
insmallergroup meetings.Likeanythingelse,things can be
miscommunicated The
better a
communicator you
are, themore
effective you'llbe asaplanner.course oftheeffortto
make
sure thatyou're still ontargetwithyourgoals, objectives, time frame, costs,
and everythingelse. Certainly you're goingto
occa-sionally geta consultant
who
comes
to aconclusionthat
you
don't agree with, butworking
closely withthe consultant duringthe
whole
courseofyoureffortis going to reduce the likelihood ofthat happening.
You
aretheir client,and they needto be responsiveto
you
and yourneeds. That's kind ofa basicrela-tionship. Certainly there's
room
forprofessionaldis-agreement, different conclusions that are properly
justified, but
you
may
not be toounhappy
withitifthey'reprofessionallydone andproperlydocumented,
even if
you
disagree with the conclusions. Itwould
be foolish to say it's not going to happen
—
some-times you'regoingtoget into asituation with a
con-sultant wherethey're notdoingthe
work
ontime ortheir
work
is not satisfactory, but I think the closeryou
are to your project the sooner you're going to identify that.And
ifyou
can'ttake steps toremedy
that situation, then
you
terminate your relationshipwiththe consultant. Butthat shouldn'thappenatthe
end ofthe project.
What
are
some
of themost
common
problems
you have encountered
inworking
with
private consultants?Idon't
know
thatthere arerecurring orcommon
problems.
The
thingyou
havetobemost
carefulwithis
making
sure thatthey do notbecome
clients to apublicgroupor aprivateinterestgroupor
some
otherentity.
You
are their client.You
havetomake
surethatas the planning agency
you
know
you
areplay-ing the central roleinthedecision-makingprocess
developing alternatives, assessing the consequences
ofthem,tryingto adviseyour governing
body
—
andthat the consultant doesn't take that role from you.
You
have to have a very clearunderstanding at thebeginning ofaproject
by making
it clear astowhat
kind ofcheck pointsduringthe courseofthe project
theyareresponsible for
coming
toyou,andyou
havetofollowthrough onthat.
I think
managing
a consultant is probably thethingthat
most
planning agencies underestimatethetimeand needtodo.
You
often think,well thesefolks are wellknown
or well regarded competent profes-sionals,you
shouldn't havetoworry aboutthat, butInterview withGlenn Harbeck, Private Consultant:
What
can
public agenciesdo
toimprove
theirrelationships
with
privateconsultants?
The most
effectiveworkingrelationshipsthatI'vehadarewith thoseclients
who
reallyinvolveme
asafull
member
ofthe planning staffteam for thedura-tion ofthe project.
So
theanswertoyourquestionis:anything that can be done to improve the ability of
the staff toinvolvetheconsultantasa
member
oftheteam is going to help the project. It could even be
somethingas basicas involvingtheconsultantinthe
preliminary discussions or thinking about what the
project entails asfarasboththe processofpreparing
the product andthe final product. For example, ifa
publicagencyishiringa consultanttopreparea
com-prehensive plan that will require a public planning
process, it'sreally
good
ifthe publicagency canal-low the consulting plannerto have afree exchange
ofideas
on what
thatpublicplanning process mightbe, ratherthan puttingitall
down
tothe«*degreeaspart ofthe request forproposals.
What
I'mmost
in-terested in is
what
are the client's objectives.What
doesthe client
want
toachieve attheend ofthepro-cess? If
we
can agreeupon
the objectives first,justlike in a
good
planningprocess, then the process toachieve those objectives can betailored to fit.
Most
planning agencieshave regular staffmeet-ings,troubleshootingmeetings, oradvancedplanning
meetings. Ifthose meetings
happen
to be being heldon aday
when
the consultantis inthecommunity
orcan be coordinated in such a
way
that the planningconsultant
would
beinthecommunity
onthosedays,it really helps the consulting planner to understand
the full range ofproblems that the planning agency
is facing. Italso helps theconsulting planner
under-standwhere his orherparticularprojectfits into the
bigger picture ofthe agency's responsibilities.
An-other
way
would
be fora consulting plannerto sitinona planning board orcitycouncilmeeting, not with
a particular objective in
mind
butto gainsome
in-sights intothe particulardynamics andpolitical
struc-ture ofthe
community.
Interview with
George
Chapman,
Public Planner:They
need to be viewed in amanagement
contextand
you
havetoknow
what
yourresourcesandtimelimitsareandoperatewithin thosethings. In the short run,consultants
may
notbe lesstime-consumingthanhiring staff, but in the long run it
may
beadvanta-geousto
you
because onceyou
bring on astaff per-son, for instance,you
have along-termresponsibil-ity to that person
which
requires alotmore
invest-ment
inthe long runWhat
can
private consultantsdo
toimprove
their relationships
with
publicagencies?
I think basically they need to listen to their
cli-ents'needsand
make
surethosearecarefullydefinedatthebeginningoftheproject.
The
agreement—
what-everthatis.contractorwhateverformtheagreement
is
—
isvery specific astowhat
the timeframe oftheeffortwill be,
what
theendproductswill be,andwhat
checkpoints along the
way
there will beto measurethe progress ofthe project.
Make
sure there isatten-tiongiven atthebeginning tothe details ofthe
work
program
—
don't just rush into the relationshipbe-cause you'reimpressed with
how
they'vedonesome-thing
somewhere
else.That'sgood
reasontoconsiderthem, butonceyouunderstandthey're
somebody you
want
to considerit's important to be detailed aboutthetime frame,the resources, the checkpoints along
theway.
Iguessonebigcautionforpublicagencies
work-ingwitha privateconsultantisto
make
sureyou
know
the staffresources that are going to be available to the project.You
often get a proposal with a list of twenty highly competent resumes, butyou
need toknow
who
they will specifically have on the projectand
who
willbe responsiblefor the consultant'swork.Thereneedstobeoneperson
—
theprojectmanager
playing that role.
You
always have one personyou
dealwithfor thatproject.
They
may
havea halfdozen working on that project, but you're notthesupervi-sorofthose people, and
you
canonly be effectiveifyou'reworkingthroughtheirsupervisor,
whoever
thatis.
On
theconsultant'sside,theycanmake
suretheyare speaking through one person, one contact, and
that that project
manager
is always available to theWhat
do you
see as the biggest differencesbetween
working
as a privateconsultant
and
working
as a public sectorplanner?
Speaking only from
my
own
experience. Iwould
say that the "business" side ofconsulting is a real
eye-openerinterms ofthe particularset ofskills
re-quired.
They
are quite abit differentthan the plan-ning skills thatyou
learn inundergraduate orgradu-ate school or on the job afterthat
And
to bring ithome, you
haveto havethe confidencetoknow
thatnextyear's salary isgoingto
come
from somewhere.You
just don'tknow
where. There's clearly notse-curity, so tospeak,whereas
when
Iwas
working foracityagencyor
when
Iwas
workingforalargercor-porationthereis
some
securityinknowing
that there'sasalary
somewhere
with yourname
on
it.I think ifIwere togo backintoa publicagency
today I
would
stillemploy
thesame
fundamentalpro-cesses, techniques, research skills,
communication
skills,publicspeakingskills,andwritingskills.Idon't
think that
would
differ.You
have
to
be
able
to act
with
a great deal
of
self-motivation
and
discipline
and
a
love
for
what
you
are
doing.
Do
you
think
there areany
skills that are especiallyimportant
forprivateconsultantstohave?
You'reusing the
word
"especially" intheques-tion and Iguess I'dhaveto say
you
haveto beespe-cially focused.
You
have to be able to focus on thetaskathand.There's not astructurearound
you
that'sgoing to ask
you
to do something atacertain time.You
have to be able to actwith a great dealofselfmotivation and discipline
—
timemanagement
—
anda lovefor
what you
aredoing. Again, though,alotofthosethings
would
apply equally welltoa publicsec-tor planner. But for especially important skills. I
What
do you
see as the biggest differencesbetween
working
for apublic
agency
and
working
as aconsultant?
I thinkit's yourperspective on the taskin front
ofyou.Ithinkasa publicagency
employee you
haveabroaderandlongerterm
commitment
toyourcom-munity and can put the project in that context.
The
consultanthasthe. I
would
callitluxuryattimes, butreally it'savaluable asset,
which
istobring perhaps a fresh andmore
detached perspective to the task.And
probably bringknowledge
from otherexperi-ences that the local planner
would
not have. I haveworked
asaconsultant, andwhile ultimatelyIfinditmore
satisfying to be a local planning agencyper-son, I think that's kind ofan individual
judgment
peoplearegoingto
come
tobasedontheirpersonali-ties. There's value to both sides and both roles, but
from
my
personal perspectivethe localagencyplan-ner has a longerterm
commitment
tohis client,whichishis
community.
Ithinkyou
shouldn'ttry todecidebetween
which
sideofthe marketyou want
tobeonuntil you've
worked
on both sides because even ifyou
find you'refarmore
satisfied with onethantheother, having
worked
on the other side givesyou
abetter understanding of
what
the issues are on thatside ofthe fence. Ifyou're a public agency person
and you've beena consultantIthink you'regoingto
be
more
effective inworking
with consultants andvice versa.
Do
you
think
thereare
any
skillsthatare
more
important
forpublicagency
planners
than
forprivate
consultants?
I
would
be temptedto saythepublicplanner hastohave
more
patienceandamore
long-termperspec-tive. I think the necessity to
compromise
is greaterforpublicplanners becauseoftheirlongerterm
rela-tionships with theirclients.
They
haveto be ableto see both sides ofthe issue and be able to accommo-dateconflict,whereasIthinka consultant can bemore
ofapurist and probably should be less proneto
ac-cept
compromise
solutions toproblems.And
acon-sultantcanperform avery valuable functionto
make
a
recommendation
that's not accepted by thecom-munity. In the course of doing that, public planners
mightreally
compromise
their abilities tobewould
sayfocus,concentration,discipline,timeman-agement,and motivation
I
would
encourageanyone towork
forseveralyears ina public sectoragency to learn the
work
first-hand andto
come
toknow
the intricacies of working in the publicagency andthe relationshipsbetweenstaffand board or council
Those
kinds of fundamentals serveyou
well.®
a public plannerwill choosetouse a consultantand
mightfind a consultantvery effective.
Ithinkthatthehardtechnical skills of
economic
and demographic analysis are probably
more
valu-able ina consulting agencythan inapublic agency.
That's not to say you don't need
them
in a publicagency, butifyou're arealquantitative analyst you'll
find
more
application for that in a consulting role.You
know,
ifyou
thinkabout doinganenvironmen-talimpactstatement, thatcan beanenormously
com-plex scientific investigation, and that kind ofa
de-tailedanalysisisprobably
much
betterdoneby
acon-sultantthan by
most
publicagencies. Publicplannerswould
bemore
capable ofsynthesizing a variety ofideas and are
more
comfortable with beinggeneral-ists. That's not a completely black and white
situa-tion,
you
know
—
you get intosome
public agencies,for instance at the federal and state levels, and
you
can be a highly specialized technician in a public
agency.Therearewaterqualityspecialistswithinstate
environmental agencies that are highly specialized.
A
transportation plannerwho
is really intomodel-lingand hasthe capabilityof developing the
models
as well as applying
them
would
probably bemore
satisfied inthe long runina consultingagency.
You
probably don't find that in
many
local publicagen-cies
—
those people aremore
likely to be found inaconsulting role, a private consulting role. But