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COLLABORATION & COMMUNICATION. Brien O Keefe

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(1)

COLLABORATION

&

COMMUNICATION

Brien O’Keefe

(2)

CONTEXT

Communication is largely the act of transferring information, thoughts, or feelings !om one entity to another. It is something which we engage in practica#y every day of our lives, and it is

quintessentia#y important to humanity and lies at the

foundation of everything we do in a healthy society. It is also a varied and complex art, made up of different methods and built almost entirely on context - of which scenarios, audiences,

and information are a# a part. It is necessary for the good communicator to master a# these methods, and to determine

when to use one over the other.

(3)

OVERVIEW

Accommodate Interruptions from Coworkers Provide Privacy

Establish Responsibility Large Numbers Of Users Time, Effort, Motivation

Collaboration/Social Media Participation = Driving Force!

(4)

GOALS

Productive

Task-Related Goals / Emotionally Rewarding Sought Personally / Imposed Managerially

Varied Context

(5)

CONTEXT

Focused Partnerships Lecture / Demo

Structured Work Processes Meeting / Decision Support

Electronic Commerce Online Communities Collaboratories

Telepresence

(6)

TIME / SPACE MATRIX

Same Time Different Time

Same Place Face To Face Continuous Task

Different Place Remote

Interactions

Communication

&

Coordination

(7)

ASYNCHRONOUS

Email

Google Docs

“Collabtive”

Online Communities Social Networks

Peoplesoft

Blackboard / Moodle Forums

Blogs / Wikis

Different Time

Different Place

Communication

&

Coordination

(8)

EMAIL

Effective?

(9)

G-DOCS

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​Week 4 ​Week 3 ​Week 2 ​Week 1 ​Untitled form

​CEC Log October 4th Through 15th

(10)

G-DOCS

Student Form

Fill this form out every half hour

* Required Name: *

Number of Students: *

Technical Issues for Help Desk:

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(11)

G-DOCS

Student Form

Fill this form out every half hour

* Required Name: *

Number of Students: *

Technical Issues for Help Desk:

Notes:

Submit

Powered by Google Docs

Report Abuse - Terms of Service - Additional Terms

Gmail Calendar Documents Reader Web more ! New Features! | [email protected] | | Settings ! | Help | Sign out Search Docs Search Templates

1-7 of 7 Show search options

Browse template gallery

My folders No folders.

Folders shared with me Create new Upload...

All items Owned by me Opened by me Shared with me Starred Hidden Trash Items by type More searches

All items

Refresh

Share Folders Delete Rename More actions Last modified

Name Folders / Sharing Date

YESTERDAY

​Not shared Nov 15​me EARLIER THIS MONTH

​Not shared Nov 1​me

​Not shared Nov 1​me

​Not shared Nov 1​me

​Not shared Nov 1​me EARLIER THIS YEAR

​Not shared Oct 20​me

​Not shared Oct 14​me ​Student Form

​Week 4 ​Week 3 ​Week 2 ​Week 1

​Untitled form

​CEC Log October 4th Through 15th

Gmail Calendar Documents Reader Web more ! [email protected] | Settings ! | Sign out

Updated 11 hours ago by ClarksonCEClab

Formula:

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391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418

11/11/2010 19:00:00 Andrea Morabito 10 11/11/2010 19:29:41 Andrea Morabito 6

11/11/2010 19:38:45 Brien 8

11/11/2010 19:58:16 Brien 3

11/11/2010 20:00:42 Brien 3

11/11/2010 20:27:56 Brien 3

11/11/2010 20:57:29 Brien 3

11/11/2010 21:04:49 Brien 2

11/11/2010 21:25:07 Brien 2

11/14/2010 13:01:01 Gabrielle LaShomb 0 11/14/2010 13:30:53 Gabrielle LaShomb 2

computers 4 and 9 do not have connections to CEC printer 11/14/2010 14:01:09 Gabrielle LaShomb 1 same issues

11/14/2010 14:31:47 Gabrielle LaShomb 4 same issues 11/14/2010 15:01:46 Gabrielle LaShomb 5 same issues 11/14/2010 15:32:24 Gabrielle LaShomb 3 same issues 11/14/2010 16:00:32 Gabrielle LaShomb 3 same issues 11/14/2010 16:06:51 Caitlin Walsh 4

11/14/2010 16:38:19 Caitlin Walsh 5 11/14/2010 17:15:22 Caitlin Walsh 5 11/14/2010 17:30:54 Caitlin Walsh 6 11/14/2010 18:04:49 Caitlin Walsh 7 11/14/2010 18:39:47 Caitlin Walsh 5 11/14/2010 19:10:59 Caitlin Walsh 5 11/14/2010 19:21:29 Iman Khondker 10 11/14/2010 19:56:05 Iman Khondker 14 11/14/2010 20:37:05 Iman Khondker 15 11/14/2010 21:39:20 Iman Khondker 22 11/15/2010 11:08:29 Sean McDonald 4 1

A B C D E F G

Name:

Number of

Students: Technical Issues for Help Desk: Notes:

Sheet1

(12)

COLLABTIVE

Start About Demo Forum Blog Services

Learn more

Key features

Projects, Milestones, Tasks Basecamp import

Timetracking, Reporting

Current Release: 0.6.5 Date: August 26, 2010

Download

Open Source (GPL)

Collabtive is cloud based groupware easy and efficient for your projects

Support development

Get services

Services

Hosting & Support Installation & Update Branding & Customization

Learn more

Spread the word!

Support us by writing articles, or linking us!

Blog

News

August 26, 2010 Collabtive 0.6.5 released Collabtive 0.6.5 has been released today.

This is a bugfix release.

© Open Dynamics | Imprint | Contact Design by visional-arts

Download

(13)

SOCIAL MEDIA

Ex. - Blogs, FB, MySpace, Flickr, YouTube

“10 people in a chat room.”

Discretionary Users.

Support/Enhance existing relationships in online world

Little direct contact b/w participants. Exception: college.

(14)

SUCCESS V FAILURE

Social Networking Analysis Users?

English (US) Español Português (Brasil) Français (France) Deutsch Italiano !"#$%&' !"#$% 中文( 体) 日本語 »

Facebook helps you connect and share with the people in your life.

Sign Up

It's free, and always will be.

First Name:

Last Name:

Your Email:

Re-enter Email:

New Password:

I am: Select Sex:

Birthday: Month: Day: Year:

Why do I need to provide this?

Sign Up

Create a Page for a celebrity, band or business.

Facebook © 2010 Mobile · Find Friends · Badges · About · Advertising · Developers · Careers · Privacy · Terms · Help

Email Password

Login Keep me logged in Forgot your password?

(15)

Sign up

Ready to get in on this?

Sign up now to experience the world of endless music, news, videos, and more.

Sign up free

Already have an account? Login MOVIES

Popular game being played right now

Barn Buddy Play

VIDEO

2,401,394

people just shared what they’re into.

Go discover

Definitely don't like getting up early, oy.

~Tisk Tisk~

I am happy to be playing Treasure Odyssey today!

http://lnk.ms/D5lTL Jack

has joined Myspace!

Linda Biney

#1 ARTIST

#1 SONG

Popular band people are into right now

Enrique Iglesias + Friend

ALBUM PREMIERE Popular game being played right now

Nitrous Racing Play

PELÍCULA N°1 #1 MUSIC VIDEO

78,396

people in Games right now

PROGRAMA DE TELEVISIÓN N°1

Popular band people are into right now

Bone Thugs N Harmony + Friend

Carbonated whisky! Who knew?

• 19 hours ago.

ALSO

+ Friend

Popular game being played right now

MindJolt Games Play

Popular game being played right now

Market Street Play

#1 ARTIST IN FI VIDEO FEATURE #1 ALBUM

VIDEO COMEDIA N°1 Popular band people are

into right now TAIO CRUZ + Friend

Popular game being played right now

Wild Paradise Play

GAMES VIDEO Popular game being

played right now Fish Master Play

CANCIÓN Nº 1 IN DE

Batman is looking for a girlfriend and a villainess.

MTV has gone baby crazy in this hilarious parody from 'Saturday Night Live.'

Have a listen to Ne-Yo's new album, as we exclusively premiere "Libra Scale."

See Disney's next animated feature ‘Tangled’ before it’s out in theaters!

THE LATEST

‘The Dark Knight Rises’

Snooki Becomes a Teen Mom

Ne-Yo - "Libra Scale" Album Premiere

Attend a Free Screening

Check it out

Home People Music Video Games Topics Events More ! Help Sign up Login

Discover ! Sign up • Login ! Search People Search

i Privacy

(16)

ONLINE COMMUNITIES

You are not logged in. (Login) English (en_us) Tuesday 16 November 2010

Home Courses Themes

November 2010

Login Username Password

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Calendar

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7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

This site is maintained and operated by the Office of Information Technology.

For more information please contact us.

Clarkson University is not responsible for the content of external Internet sites.

University Website Acceptable Use Policy Moodle.org

Brien's Student Center

Academics

Legend

Deadlines URL

This Week's Schedule

Class Schedule

COMM 345-01 LEC (10001)

View Book Information

TuTh 1:00PM - 2:15PM 130A Bertrand H. Snell Hall

COMM 391-01 LEC (10909)

View Book Information

TuTh 11:00AM - 12:15PM 130A Bertrand H. Snell Hall

COMM 425-15 IND (10911)

View Book Information

Location: TBA

COMM 442-01 LEC (8803)

View Book Information

MoWe 4:00PM - 5:15PM 239 Bertrand H. Snell Hall CS 459-01

LEC (8915)

View Book Information

TuTh 9:30AM - 10:45AM 334 Science Center

Weekly Schedule link weekly schedule View All Text Books

Enrollment My Class Schedule Wish List Add a Class Drop a Class Request Tutoring Academic History Grades Degree Progress

other academic...

Finances My Account Account Inquiry Financial Aid View Financial Aid

Account Activity

Knight Card Program Spring 2011 - Amount: 500.00 Opt out or change amount

This link will remain available until 12/22/2010

Personal Information Demographic Data User Preferences

other personal...

Contact Information

Campus Box Local Address

Clarkson University CU Box 3962 - 10 Clarkson Ave Potsdam, NY 13699-3962 St Lawrence

Woodstock Dorm 10C25 Potsdam, NY 13699 St Lawrence

Cell Phone Email Address

585/727-9438 [email protected]

Admissions

You do not have any pending applications at this time.

Links

Apply for Admission

SE A R C H FO R CL A S S E S

Holds No Holds.

To Do List No To Do's.

Enrollment Dates Open Enrollment Dates

Open Enrollment Dates

Advisor Program Advisor

Stephen Doheny Farina 315/268-6489 Annegret D. Staiger

315/268-3888 details

Clarkson Resources Student Administrative Service Clarkson Regulations ePayments

Graduate Admissions Graduate Program Information Application Procedures Online Recommendation Forms

(17)

CONTEXT

Rich Media Advocates = Face To Face

Gaze / Body Language / Trust / Eye-Contact

Designers Make

Contributions Visible

(18)

CONTEXT

Lean Media Advocates = Text Only

Expression Skills

Technical Background Overall Context is

Limited

(19)

SYNCHRONOUS DISTRIBUTED INTERFACES

Chat / Conferencing AIM

Twitter Skype Texts Games

World Of Warcraft EverQuest

SecondLife

Same Time

Different Place Remote Interactions

(20)

FACE-TO-FACE

Chat / Conferencing E-Meeting Rooms Clickers

PPTs

SMART Boards Touch Screens Texts

Talk

Same Time

Same Place Face To Face

(21)

WHAT?!

Different Time

Different Place

Communication

&

Coordination

Same Time

Same Place Face To Face

(22)

CONTEXT

“Does intimacy survive when

participants are remote in time and physical space?”

Shannon & Weaver

“We do not always understand each

other when we communicate.”

(23)

SOURCES

Fournier, Stephen. "Shannon and Weaver's Model Of Communication." A Brief History and Theory of Speaking. 19 November 2009. Stephen M. Fournier, Web.

19 Nov 2009. <http://stevefournier01.tripod.com/hist/hist-6.html>.

Gordon, Whitson. "Create An Offline, Peer-To-Peer Filesharing Network with USB Dead Drops." LifeHacker. 13 Nov, 2010. Web. 16 Nov 2010. <http://

lifehacker.com/5689159/create-an-offline-peer+to+peer-filesharing-network-with- usb-dead-drops>.

Mercer, Neil. Words & Minds: How We Use Language To Think Together. New York, NY: Routledge, 2000. Print.

Shneiderman, Ben. Plaisant, Catherine. Designing The User Interface: Strategies

For Effective Human-Computer Interaction. 5. College Park, MD: Addison-Wesley,

2010. Print.

(24)

?

Brien O’Keefe

References

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