Practice Support Services

(1)

Practice Support Services

Risk Management Education Program

February to May 2016

(2)

Who should attend?

Designed specifically for lawyers from sole practices and law practices of up to 10 partners / directors. Experienced administration support staff would also benefit from attending the seminar.

Lawcover’s annual One Day Claims Prevention Seminars are recognised by the profession for their relevance, interest and great value.

Reasons to attend:

An interesting and relevant agenda 6 CPD units for Solicitors

Rule 6 compliance

Maintenance event for premium discount eligibility* Includes morning tea, lunch and refreshments Valet parking at Rydges Hotel for $45 all day

(via main entrance on 389 Pitt St, Sydney) Please register early as this conference is

always fully subscribed.

* For more information about premium discounts, go to page 7 or visit our website at lawcover.com.au

The 2016 One Day Claims Prevention seminar will address emerging and current risks

in law practices as evidenced by Lawcover claims over the past 12 months. Highly

experienced presenters will address a variety of topics. Our 9th Lawcover seminar will

be held on Friday, 11 March 2016 at Rydges World Square, Sydney.

As previously, wonderfully well

organised and presented. Great

up-to-date topics.

Excellent seminar – informative,

instructive and definitely contained

some wake up calls.

11th March 2016

9th Annual One Day Claims

Prevention Seminar

How much?

$250 per person (inc GST)

HOW TO REGISTER:

Online at lawcover.com.au By phone on (02) 9286 8877 OR

Complete the registration form on page 8 and email to [email protected] or fax to (02) 9264 8844

Payment required at time of registration. Your place cannot be confirmed until payment has been received.

Cancellation Policy: Registered participants unable to attend the One Day Claims Prevention Seminar may send a substitute at no extra charge. Cancellations

(3)

One Day Claims Prevention Seminar Program

Friday, 11th March 2016, Rydges World Square, 389 Pitt Street Sydney

8.00 am

Registration & Coffee

9.00 am

Welcome and Opening Remarks

Michael Halliday, CEO, Lawcover

9.05 am

2016 Update on PII claims against solicitors

Malcolm Heath, Legal Risk Manager, Lawcover

9.15 am

Conveyancing Pitfalls – Zoning certificates and other disasters

Melissa Fenton, Partner, CBP Lawyers

Conveyancing is still the largest area of professional indemnity claims ‒

where are they coming from?

10.15 am

Death Traps in Wills and Estate Law

Jenny McMillan, Acc Spec (Wills & Estates), TEP Lecturer Applied Law

Program at College of Law (Wills and Estates)

In the age of “blended families” and sophisticated investments, drafting

wills can be challenging and is an increasing area of claims - why and how

to avoid becoming a statistic.

11.00 am

Morning Tea

11.20 am

BFAs – Binding or Bound to Fail

Mark Sullivan and Kristy Nunn, Partners, Mullane and Lindsay

Practical advice on what you need to know and ask when advising your

client and how solicitors have been held liable by the courts when failing to

do so.

12.15 pm

“Getting Paid” – From disclosure to your bank account

Jacqueline Highfield, Lawyer, DGT Cost Consultants

What should you charge, how to get paid, what you are worth and how to

lessen bad debts.

1.00 pm

Lunch

2.00 pm

“Tell ‘em they’re dreamin” – Managing client expectations and

how to avoid a claim

Facilitated by Jennifer Bicknell, Principal & Director, Bicknell Law &

Consulting

A “dynamic” demonstration of how a solicitor is found liable for a claim.

4.00 pm

Close

(4)

The program includes:

• Principals Workshops - $325 each

1. All about the Client 2. All about the Matter

3. All about the Communication 4. All about the Business 5. All about the Dollar

• Employees Workshops - $250 each

1. Employed Solicitors 2. Support Staff

Additional benefits of attending: 4 CPD units for Solicitors per workshop Rule 6 compliance

Enhances your overall practice management and profitability

Includes morning tea

For further details, see our calendar on page 8 or visit our website at lawcover.com.au.

QUALIFY FOR INSURANCE PREMIUM DISCOUNTS*

Lawcover’s Risk Management Education Program consists of a series of workshops designed

to assist law practices reduce their exposure to professional negligence claim prone situations

and enhance the quality of legal services delivered to their clients. During the workshops

participants review and re-evaluate their practice processes through case studies and the

sharing of information with other practitioners.

Our interactive presentations are delivered extensively throughout NSW including

Sydney CBD, metropolitan areas, coastal and rural NSW, as well as the ACT and

interstate. Should you be interested in having workshops delivered in your area,

please contact us on (02) 9286 8877.

Risk Management

Workshops

SPECIAL OFFER

5 workshops for $1,000

Register for all 5 Principals workshops now and pay just $1,000 (incl GST) saving you

38% of the normal price.

HOW TO REGISTER: Online at lawcover.com.au By phone on (02) 9286 8877 OR

Very good balance of lecture and

workshop style. Very good information,

tips and areas for reflection.

This workshop will change my

approach/attitude positively in my

practice. I should have attended this

workshop even earlier.

(5)

Claims

Prevention

Roadshows

Good to have two topics and a

half day workshop – especially

in the suburbs.

Interesting and eye-opening as usual.

Real world discussion of claimant

issues and topics.

Registered participants unable to attend the Claims Prevention Roadshow may send a substitute at no extra charge. Cancellations received in writing five (5) or more working days prior to the event will be fully refunded. We regret no refunds can be made for cancellations received less than five (5) working days prior to the event. Lawcover reserves the right to change the program at any time.

How much?

$60 per person (inc GST)

Lawcover recognises the tyranny of

distance experienced by rural and regional

practitioners attending our programs in

Sydney. In 2015, we took our program on

the road to Bathurst, Parramatta, Cronulla,

Ingleburn, Merimbula, Castle Hill and

Hornsby. This year we will be on the road

again to present our latest Roadshow series.

2016 Roadshow topics:

- “Why are you being sued?”

Presented by Peter Moran and Melissa Fenton, Partners, CBP Lawyers

- “BFAs – Binding or Bound to Fail”

Presented by Chris Brierley, Partner, HWL Ebsworth Lawyers

For further details, see our calendar on page 8 or visit our website at lawcover.com.au. Reasons to attend?

3 CPD units for Solicitors Rule 6 compliance

Succinct three-hour sessions

Maintenance event for premium discount eligibility*

Either morning tea or working lunch provided

Confirmed dates and locations:

(6)

• Traps in Property: Conveyancing

Mike Devitt, Solicitor and Accredited Property Law Specialist

• Traps in Property: Mortgages & Leases Mike Devitt, Solicitor and Accredited Property Law

Specialist

• Traps in Personal Injury

Simone Herbert-Lowe, Senior Claims Solicitor, Lawcover

• Traps in Wills & Estates

Ray Ward, Solicitor, Legal Practice Consultant, Lawcover

• Traps in Commercial Transactions

Mike Devitt, Solicitor and Accredited Property Law Specialist

• Traps in Litigation

• Traps in Family Law

Jackie Jones, Solicitor/Clinical Practitioner, University of Technology Sydney

Reasons to attend: 2 CPD units for Solicitors Rule 6 compliance

Maintenance event for premium discount eligibility* Represents great value

Three additional Risk Briefings outlining risk areas contributing to claims against solicitors illustrated again by claims from the files of Lawcover.

• Traps in Personal Performance – Creating a safe and high performing law practice

Robyn Bradey, Mental Health Accredited Social Worker, Consultant to Legal Aid, Bar Association and Law Society of NSW

• Fraud Traps – Ensuring your practice is not used as a gateway to fraud

• Traps in Costs – Making sure you get paid Jacqueline Highfield, Legal Costs Consultant, DGT

Costs Lawyers

For further details, see our calendar on page 8 or visit our website at lawcover.com.au.

Risk Briefings

How much?

$75 per person (inc GST)

Lawcover’s two hour Risk Briefings have been developed from an in depth risk management

analysis of professional negligence claims against solicitors in specific areas of law.

Learn how and where claims occur against solicitors in these specific areas of practice illustrated

by claims from the files of Lawcover. Receive practice management tips on how to prevent a

claim being made against you and your law practice.

Very informative. A complete eye

opener regarding risks. Will be hurrying

back to my office to put systems in

place to avoid problems.

(7)

Initial Eligibility

Discount Conditions

3 x Principals Workshops

5%

All principals of a law practice must complete at

least 3 Principals Workshops within 3 policy years.

5 x Principals Workshops

7.5%

All principals of a law practice must complete all

5 Principals Workshops within 3 policy years.

Practices that achieve an initial discount of 5% can increase the discount by completing the

remaining 1 or 2 Principals Workshops within 1 year.

Principals Workshops

Workshop 1 | All about the Client

Workshop 2 | All about the Matter

Workshop 3 | All about the Communication

Workshop 4 | All about the Business

Workshop 5 | All about the Dollar

Ongoing Eligibility

After a law practice has become eligible to claim the discount by completing the conditions above,

it can maintain its eligibility to claim the discount in future policy years provided all principals

successfully complete one of the Maintenance Events each policy year.

Law practices that were eligible to receive an RMEP discount in 2015/16 based on their attendance

at Workshops in previous policy years can also maintain their eligibility for the new discounts by

successfully completing at least 1 Maintenance Event before 30 June 2016.

Maintenance Events

Qualify for larger

premium discounts?

Risk Management Education Program

Premium Discounts – 2016/17

For more information about discounts, visit our website at lawcover.com.au. Alternatively, please contact Lawcover’s Practice Support Services on (02) 9286 8877 or email [email protected]

Principals Workshops

(see above)

Claims Prevention Seminars

• One Day Claims Prevention Seminar

• Regional and Suburban Roadshows

Risk Briefings

(8)

2016 Calendar and Registration Form

Register and pay online at lawcover.com.au or return this form by email or fax

Title: Name: Last name:

Law Practice/Organisation: Position:

Mailing address: (DX or Postal)

Phone: Email:

February

2 Principals Workshop 1: All about the Client 9:00am - 1:00pm Sydney (ICA) $325

3 Risk Briefing - Traps in Property: Conveyancing 9.00am - 11.00am Sydney (ICA) $75

4 Principals Workshop 2: All about the Matter 9:00am - 1:00pm Sydney (ICA) $325

5 Risk Briefing - Traps in Personal Injury 12:00pm - 2:00pm Sydney (ICA) $75

9 Principals Workshop 3: All about the Communication 9:00am - 1:00pm Sydney (ICA) $325

10 Support Staff Workshop 9:00am - 1:00pm Sydney (ICA) $250

11 Principals Workshop 4: All about the Business 9:00am - 1:00pm Sydney (ICA) $325

12 Risk Briefing - Traps in Property: Mortgages & Leases 9.00am - 11.00am Sydney (ICA) $75

16 Principals Workshop 5: All about the Dollar 9:00am - 1:00pm Sydney (ICA) $325

18 Risk Briefing - Traps in Wills & Estates 4:00pm - 6:00pm Sydney (ICA) $75

19 Claims Prevention Roadshow: Ballina 9:00am - 12:00pm Ramada Hotel, Ballina $60

March

2 Solicitors Workshop 9:00am - 1:00pm Sydney (ICA) $250

4 Risk Briefing - Fraud Traps 9:00am - 11:00am Sydney (ICA) $75

9 Risk Briefing - Traps in Litigation 12:00pm - 2:00pm Sydney (ICA) $75

11 One Day Claims Prevention Seminar 9:00am - 4:00pm Rydges World Square, Sydney $250

18 Claims Prevention Roadshow: Cooma 11:00am - 2:00pm Cooma Ex-Services Club $60

April

1 Claims Prevention Roadshow: Chatswood 10:00am - 1:00pm Chatswood Golf Club $60

1 Risk Briefing - Traps in Personal Performance 4:00pm - 6:00pm Sydney (ICA) $75

8 Risk Briefing - Traps in Commercial Transactions 9.00am - 11.00am Sydney (ICA) $75

27 Risk Briefing - Traps in Family Law 9:00am - 11:00pm Sydney (ICA) $75

29 Claims Prevention Roadshow: Tamworth 11:00am - 2:00pm West Tamworth Leagues Club $60

May

10 Risk Briefing - Traps in Costs 12:00pm - 2:00pm Sydney (ICA) $75

13 Claims Prevention Roadshow: Orange 11:00am - 2:00pm Orange Ex-Services Club $60

27 Support Staff Workshop 9:00am - 1:00pm Dubbo RSL $100

27 Claims Prevention Roadshow: Dubbo 11:00am - 2:00pm Dubbo RSL $60

(ICA: Institute of Chartered Accountants – 33 Erskine St, SYDNEY)

Payment Options: (Register online if you wish to pay by credit card. A Tax Invoice will be issued once full payment is processed)

Cheque enclosed payable to Lawcover Insurance Pty Limited Please invoice my law practice / organisation

Confirmation of registration will be sent upon receipt of payment.