Goldtel s Hosted / Cloud PABX

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Goldtel’s Hosted / Cloud PABX

“converged voice & data solutions “

GOLDTEL Business

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“It’s a scalable, affordable solution

so when my business takes off,

my IP PBX requirements grow

with my business...”

Advanced Cloud Hosted Technology

 Benefits of Cloud Hosted Technology

 No large CAPEX  No need for financing  Instantly scalable

 Access to high-end features

 Can be integrated with legacy systems

 Gradually move users over from legacy systems  Multiple methods of redundancy

 Service redundancy  Geographical redundancy  Last-mile redundancy  On-premises failover

 Least cost routing to all networks  Free calls between users and branches  Wide range of IP/Analogue/Soft Clients  Bring your own number(porting)  Bring your own device

 Add new users by Self-Install  Migration of unhappy Asterisk users  Instant Mobility

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 Auto Attendant With customizable company messages.  Make / Receive Calls Basic telephony function.

 Hold/Transfer Calls Supervised/Unsupervised – Announce or direct call transfer.  Call Forwarding - All Calls Selective Fwd- Only forward calls from a specific number(Filter)

If busy Fwd to Voice mail or Internal extension or Off site.

No Answer - Forward after time per extension to VM / To internal extension / To External Number Customise call routing based on customer requirements.

 Offline Call Forwarding In the event of the office link going down the Hosted will automatically Route all calls to pre-programmed numbers.

 Do Not Disturb Do Not disturb – Activate during meeting  Personal Speed Dials Programmable SIP phones DSS Buttons

 Voicemail(Traditional) Personal VM Boxes allocated / Created per extension  Voicemail(To Email) Voice mail to E-Mail

 Ring Groups Program extensions to be part of a ring group.  Call Pickup Pickup and answer individual ringing extensions

 Pickup Groups Program extension to be in a Group (Sales) if any extension rings they just lift the handset to answer.  Ring Multiple Device Incoming call to your desk – could be setup to Ring to your IPAD, Mobile Phone ect.

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 One Number 5 Numbers with Time Schedule

 IVR Web Based IVR / IVR Designer / API Integrator / log in / log out  On Site Redundancy of Features Would require additional Hardware (Optional)

 Link Redundancy to Service Should your link go down. Goldtel’s Cloud solution will automatically re-route your calls to pre-determined numbers eg: Mobile

 Heartbeat All your IP devices are constantly monitored, should a device not be reachable the calls will automatically be re-routed

 Call Logs - TMS Cloud web based call reporting. Per User & Voice recording

 Fraud Detection Any hacking attempts / Fraudulent call attempts are automatically Restricted.  Dial Filter Black list call filter in & outbound calls.

 IVR / MOH Customer may upload their own IVR messages & MOH wave files. Per extension(Customised)

Per Department Per system wide

Import of Studio Recorded wave files

 DID (Direct Inward Dialling) DID Calls to Extension / Groups / IVR Msg / Auto Attendant Msg

 Multiple-Devices Up to 4 Device can be paired to one number eg: SIP Phone /Dect/ SoftPhone / Mobile phone / Tablet / PC

 Calendar – Call Routing Schedule i/c calls on Monday to ring to xxx on Tuesday to ring xxx – Totally customisable  Notes Support notes may be saved per extension / System. Provides ongoing info for the next call out.  Call Back Any calls placed on hold will revert back to the extension after a timer setting is reached.

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 Call Centre Call Centre Features are available on request.  Conference Call Invite a Conference - Meeting Room Conference

Per Department

Dial In Conference Bridge – With Pin Code Access System wide

1st_{caller hears MOH}

3 way Party

 Join In (Monitor / Barge In) Intrude into an existing call With Warning tone Used mainly For Training & For Monitor feature only. Automatic Monitor-Paired with extension.

 Saving on Calls Rates Yes – Refer to the latest Goldtel Rate sheet  Saving on Line Rentals Yes – Refer to the latest Goldtel Rate sheet  Saving on Inter-Branch Calls Yes – Refer to the latest Goldtel Rate sheet  Expansion of Infrastructure On request

 Call Recording Record all calls inbound & outbound. Only calls from specific People (CLI) On Demand Recording (Manual on/off) Per Exchange line.

Mail all recordings.

Features

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“Let Vodacom run your voice and

data communication system so

that you can run your business.”

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Telephone Instruments

Model – Titanium

Standard Analogue Desk-mount

Connection made via a Gateway

Model SIP-T26P

Advanced IP Phone with 3 lines & HD voice TI TITAN chipset and TI voice engine

3 VoIP accounts, 132x64 graphic LCD HD Voice: HD Codec, HD speaker, HD handset

IPV6, BLF, XML Browser, Hot-desking, OpenVPN

2xLAN, PoE, Headset, Expansion module

Model SIP-46G

Revolutionary SIP phone with a multitude of professional features

The SIP-T46G is Yealink’s latest IP Phone for executive and other professional users. It has a new design with high-resolution TFT colour display, which delivers a rich visual experience.

The Optima HD technology enables rich, clear, life-like voice communications. The SIP-T46G

supports Gigabit Ethernet and other device connections, including EHS

headset and USB. With programmable keys, the IP Phone supports vast productivity-enhancing features.

Equipped with a graphic LCD screen with backlight. 20 Physical keys each with a dual-colour LED and two page views are possible, this allows 40 additional programmable keys that can be used for speed dialing, BLF/BLA, call forwarding, transfer, park, pickup, etc. 2 independent control keys are used for switching between pages.

Expandability

Up to 6 Expansion Modules for an attendant console application, adding up to 240 additional buttons

Model SIP- T20P

IP Phone with 2 Lines20P

TI TITAN chipset and TI voice engine 2 VoIP accounts, 2x15 characters LCD HD Voice: HD Codec, HD speaker, HD handset IPV6, BLF/BLA

2xLAN, PoE, Headset, Wall-mountable

Ericssom-LG 8002

The LG-Ericsson IP phone (LIP-8002A) is a (IP) phones designed to support hosted telephony services over a managed IP network. Based on the open standard Session Initiation Protocol (SIP), LIP-8002A interoperates and exchanges signaling messages with SIP call servers, proxies and gateways to establish, maintain and terminate calls. Real-time Transport Protocol packets transport audio between end-points through the service provider’s network.

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Goldtel Solutions (Pty) Ltd 13 Simmonds Street Selby Johannesburg Tel: 087 630 0000 Fax: 011 493 2205 www.goldtel.co.za Specifications: