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240EI032 - Human Resources Management

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Degree competences to which the subject contributes

Others: Gallardo Gallardo, Eva

Coordinator: Gallardo Gallardo, Eva

Teaching unit: Academic year:

ECTS credits:

732 - OE - Department of Management 2015

MASTER'S DEGREE IN MATERIALS SCIENCE AND ENGINEERING (Syllabus 2014). (Teaching unit Compulsory)

MASTER'S DEGREE IN AUTOMATIC CONTROL AND ROBOTICS (Syllabus 2012). (Teaching unit Compulsory)

MASTER'S DEGREE IN CHEMICAL ENGINEERING (Syllabus 2012). (Teaching unit Compulsory) MASTER'S DEGREE IN AUTOMOTIVE ENGINEERING (Syllabus 2012). (Teaching unit Optional) 3 Teaching languages: Spanish, English

Coordinating unit: 240 - ETSEIB - Barcelona School of Industrial Engineering

Degree:

Teaching staff

Specific:

Generical:

Transversal:

CEMQ12. Easily integrate technical team and creative interdisciplinary any chemical company or research center. CEMAT10. Lead and manage work organization and human resources applying criteria of industrial safety, quality management, risk prevention, sustainability, and environmental management.

CEAU6. Lead and manage work organization and human resources applying criteria of industrial safety, quality management, risk prevention, sustainability and environmental management.

CEAR15. The student will be able to lead and manage the organization of work and human resources applying criteria of industrial safety, quality management, risk prevention, sustainability, and environmental management

CGMQ8. Lead and define multidisciplinary teams capable of solving technical and management needs changes in national and international contexts.

CGAU9. Communicate and discuss proposals and conclusions in forums multilingual, skilled and unskilled, in a clear and unambiguous

CGAR2. Ability to lead, plan and monitor multidisciplinary teams. CGAU3. Be able to manage, plan and monitor multidisciplinary teams.

CT3. TEAMWORK: Being able to work in an interdisciplinary team, whether as a member or as a leader, with the aim

Timetable: Wednesday from 16 to 17h

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At the end of the course students should be able to:

1. To explain the importance of managing people in organizations and to understand the managers? role in this function. 2. To know the main managerial abilities.

3. To understand how to manage teams, to distinguish between teams and groups, and to identify the crucial processes in their management.

4. To define leadership, and distinguish between leader and boss. To identify a leader and understand his/her sources of power. To understand the different managerial styles.

5. To communicate in an effective way and to do an active listening. To know certain techniques to communicate in a proper way.

6. To define the concept of work motivation and to understand the main strategies to motivate the employees. 7. To understand the concept of emotional intelligence (self-knowledge, self-control, and self-motivation) and social intelligence (trust in the group, active listening, share of experience, etc.)

8. To manage time in a proper way

Learning objectives of the subject

Total learning time: 0h Hours large group: Hours medium group: Hours small group: Guided activities: Self study: 0h 0h 0h 0h 0h 0% 0% 0% 0% 0% Study load

This course follows a teaching methodology focused on students' active learning. The 2h lesson/week is going to combine theory and practice (participative dynamics, resolution of cases in groups, debates, etc.). Some classes will have

associated a pre-class work (usually, some readings or preparation of case studies)

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Content

1. Introduction to strategic people management

2. Managerial secrets: Knowing to listen and to

communicate

3. Managerial secrets: Time management

Learning time: 6h Learning time: 13h 20m Learning time: 5h 20m Theory classes: 2h Self study : 4h Practical classes: 5h Self study : 8h 20m Practical classes: 2h Self study : 3h 20m

The importance of the people in the current organizations. Hot topics and trends in people management. Which is the role of managers when talking about managing people? What is meant by 'managerial abilities'?

Managers as knowledge managers. Active listening: concept and strategies. To communicate in an effective way.

Time management. Priority or urgency? Thiefs of time.

Description: Description: Description: Related activities: Related activities: Related activities: 1 All All Specific objectives: Specific objectives: Specific objectives: 1,2 5 2, 8

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4. Managerial secrets: Teamwork

5. Managerial secrets: To lead

7. Managerial secrets: To motivate

Learning time: 15h 20m Learning time: 21h 40m Learning time: 13h 20m Practical classes: 6h 40m Self study : 8h 40m Practical classes: 8h 20m Self study : 13h 20m Theory classes: 5h Self study : 8h 20m

Teams vs Groups within the organization. Managing diversity. Recruitment and selection: key processes.

Leader vs Manager. Power vs. Authority. Managerial styles and behaviors. Time management. Conflict management and negotiation.

Work motivation: what is it? Why are some employees more motivated than others? How can a manager motivate? How important is motivation?

Description: Description: Description: Related activities: Related activities: Related activities: 3 4 5 Specific objectives: Specific objectives: Specific objectives: 3, 5 4, 5, 7 6, 5

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Planning of activities

SET OF ACTIVITIES 1

SET OF ACTIVITIES 2

SET OF ACTIVITIES 3

SET OF ACTIVITIES 4

Description: Description: Description:

Different dynamics that will help to fix the concepts learned during the first lesson.

Different activities, readings and case studies that will help the students to understand the hot topics of people management.

Study cases, lectures and exercices that will help to understand teamwork within the organization. Also, they will help to improve students? teamwork competency.

Support materials:

Support materials:

Support materials:

The formulation of the exercices/practices are going to be given during the class and/or uploaded in ATENEA.

The formulation of the exercices/practices or readings are going to be given during the class and/or uploaded in ATENEA.

The formulation of the exercices/practices or readings are going to be given during the class and/or uploaded in ATENEA. Specific objectives: Specific objectives: Specific objectives: 1, 2, 5 1,2,5 3, 5 Theory classes: 4h Theory classes: 4h Theory classes: 6h Theory classes: 6h 40m Hours: 4h Hours: 4h Hours: 6h Hours: 6h 40m

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SET OF ACTIVITIES 5

INDIVIDUAL PROJECT

FINAL EXAMEN

Description: Description: Description:

Case studies and dynamics that will help to understand the concept of work motivation and how to develop it.

The regulations for this project are going to be explained the first day at class.

Explicit guidelines about the exam are going to be explained at class.

Support materials:

Support materials:

The formulation of the exercices/practices are going to be given during the class and/or uploaded in ATENEA.

The guidelines and requirements for this Project are going to be published in ATENEA.

Descriptions of the assignments due and their relation to the assessment:

The exam document with the solutions proposed by the student.

Specific objectives: Specific objectives: Specific objectives: Specific objectives: 4, 5 5, 6, 7 9, 10 All Theory classes: 4h Theory classes: 6h Theory classes: 2h Hours: 4h Hours: 6h Hours: 2h

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FINAL GRADE = 0.15*IW + 0.40*P + 0.45*FE IW = Individual work

P = Average mark from different assessments (reports, dynamics at class, etc.)Those that are going to be taken in account will be explained at the beginning of the course.

FE= Grade obtained at the final exam.

If the student fails the course, the qualification of the reassessment exam will replace the grade obtained in the final exam.

Qualification system

Regulations for carrying out activities

It is not allowed to bring to the examination any class of lecture notes, books, or any other reference material.

Bibliography

Basic:

Complementary:

Dolan, S. ; Valle Cabrera, R. ; López Cabrales, A. La gestión de personas y del talento: La gestión de los recursos humanos en el s.XXI. 4a ed. Madrid: McGrawHill, 2014. ISBN 9788448185909.

Ober, Scott. Fundamentals of contemporary business communication. 2nd ed. Boston: Houghton Mifflin Company, 2007. ISBN 9780618645176.

Boselie, Paul. Strategic human resource management : a balanced approach. 2nd ed. London: McGrawHill, 2014. ISBN 97800771145620.

Robbins, STephen P. ; Judge, T.. Introducción al comportamiento organizativo. 10a ed. Madrid: Prentice Hall, 2010. ISBN 9788483226568.

Colquitt, J. A. ; Lepine, J. A. ; Wesson, M. J. Organizational Behavior. 4th ed. New York: McGrawHill, 2015. ISBN 9781259252204.

Munduate, Lourdes ; Medina, F. J. (coord.). Gestión del conflicto, negociación y mediación. Madrid: Pirámide, 2005. ISBN 9788436819243.

Costa Cabanillas, M. ; López Méndez, E. Los Secretos de la dirección : liderar y fortalecer personas y equipos. 3a ed. Madrid: Pirámide, 2009. ISBN 9788436822663.

Dowling, Peter J. ; Festing, M. ; Engle, A. D. International Human Resource Management. 6th ed. Hampshire: Cengage Learning, 2013. ISBN 9781408032091.

Shriberg, D. ; Dhriberg, A.. Practicing leadership. 4th ed. Hoboken: John Wiley & Sons, Inc., 2010. ISBN 9780470086988. Boxall, P. ; Purcell, J.. Strategy and human resource management. 3rd ed. Houndmills: Palgrave Macmillan, 2011. ISBN 9780230579354.

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