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PERCEPTION OF SERVICE QUALITY AND OVERALL SATISFACTION OF THE MAJOR PORT USERS IN TAMIL NADU

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Figure

Table 1: Demographic Characteristics of the Port Users
Table 4: Results of Co-efficients showing Service Quality Perception of Tuticorin Port
Table 7: Regression Analysis measuring the Perception on Service Quality of Ennore Port
Table 2: Garrett Ranking: Fetures needed improvement from all the three ports

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