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MULTICRITERIA DECISION MAKING

Business Decision Making

Nikola Kadoić

FACULTY OF

ORGANIZATION

AND INFORMATICS

(2)

1. The context of the topic

A. Multi-criteria decision making (MCDM) B. SAW – simple additive weighting

2. Foundations of the pairwise comparisons method

A. Saaty scale

B. Transitivity concept

3. Pairwise comparisons procedure

A. Calculating the weights/priorities

B. Calcualting the inconsistency in giving judgements

4. Using the PC procedure

A. Methods B. Applications

THE STRUCTURE

ContextBasicsProcedureUsage

(3)

• PrOACT approach:

decomposition od DM problem into elements

• Basic elements:

Problem, Objectives (criteria, attributes), Alternatives,

Consequences and Tradeoffs

• Elements for

decision making in turbulent

environment: Risk tolerance, Uncertainty, Linked decisions

THE CONTEXT OF THE TOPIC

ContextBasicsProcedureUsage

Problem analysis Identify and

diagnose the problem

Identify alternative

solutions Identify criteria

Evaluate alternatives

Evaluate decision Implement

decision Choose alternative

Decision

making Problem solving Problem

structuring

(4)

• Two decision-making methods groups

• Methods that support multicriteria decision making (basic PrOACT elements)

• Methods that support decision making under uncertainty and risk (PrOACT elements for decision making in turbulent environment)

• Multi-criteria decision-making (MCDM)

• Decomposition of the main decision-making goal into several sub goals that are described with criteria (attributes)

• The MCDM problems can be easily described by using the table od values (matrix of decision-making)

• Alternatives (3), Criteria (3), Consequences/Values (9)

THE CONTEXT OF THE TOPIC

ContextBasicsProcedureUsage

Education Experience CV

Candidate 1 High 5 years 5

Candidate 2 Secondary s 0 years 6 Candidate 3 Secondary s. 2 years 7

(5)

• Two decision-making methods groups

• Methods that support multicriteria decision making (basic PrOACT elements)

• Methods that support decision making under uncertainty and risk (PrOACT elements for decision making in turbulent environment)

• Multi-criteria decision-making (MCDM)

• Decomposition of the main decision-making goal into several sub goals that are described with criteria (attributes)

• The MCDM problems can be easily described by using the table od values (matrix of decision-making)

• Alternatives (3), Criteria (3), Consequences/Values (9)

THE CONTEXT OF THE TOPIC

ContextBasicsProcedureUsage

(6)

• Multicriteria decision making is … about criteria

• Criteria = attributes

• Types of the criteria:

• Qualitative (words): color, design, …

• Quantitative (numbers): price, weights, height … two subtypes:

• Min criteria (criteria of costs): price (when we buy), fuel consumption, …

• Max criteria (criteria of benefits): price (when we sell), quality, …

• Types of the criteria 2:

• Natural – price, consumption, …

• Constructed scale – measuring the properties on some scale

• Proxy criteria – quality of life is measured with GDP

THE CONTEXT OF THE TOPIC

ContextBasicsProcedureUsage

(7)

• Multi-criteria decision making

THE CONTEXT OF THE TOPIC

ContextBasicsProcedureUsage

Time Cost Satisf.

Make 100 50 High Buy 10 150 High

SQ 0 0 OK

Time Cost Satisf. TP

M B SQ

• Table of decision making: alternatives, criteria and consequences

• Methods: Evenswaps, Electra, Promethee, Topsis, AHP, ANP, SAW, Dex method, VIKOR, WINGS, SNAP…

• The results:

Criteria weights

Local priorities of the alternatives per each criterion

Total priorities of the alternative – DECISION!

should I What

do?

(8)

• Simple additive weighting (SAW)

• Criteria weights … 5 procedures

• Local priorities of the alternatives per each criterion … 7 procedures

• Total priorities of the alternative – DECISION!

THE CONTEXT OF THE TOPIC

ContextBasicsProcedureUsage

should I What do?

Time Cost Satisf.

Make 100 50 High Buy 10 150 High

SQ 0 0 OK

Time Cost Satisf. TP

M

B

SQ

(9)

• Saaty’s scale

• Founder: prof. Thomas Saaty

• It describes the relation between two elements

• Values of the scale:

• 1 = Two elements are equally important

• 3 = Weak importance of one element over another

• 5 = Strong importance of one element over another

• 7 = Demonstrated importance of one element over another

• 9 = Absolute importance of one element over another

• All real values from scale [1;9] can be used

• Reciprocal values are used when a certain element is dominated by another element

THE BASIC FOUNDATIONS OF THE TOPIC

ContextBasicsProcedureUsage

(10)

• Transitivity concept (math)

THE BASIC FOUNDATIONS OF THE TOPIC

ContextBasicsProcedureUsage

Donald Boris Zuzzana

(D > B  B > Z)  D > Z

(11)

• Transitivity concept (math) + Saaty’s scale

THE BASIC FOUNDATIONS OF THE TOPIC

ContextBasicsProcedureUsage

Donald Boris

(D >

3

B  B >

2

Z)  D >

6

Z (D >

3

B  B >

2

Z)  D >

2

Z (D >

3

B  B >

2

Z)  D >

5

Z

IN/CONSISTENCY

Zuzzana

(12)

• Calcualting the criteria weights

THE PAIRWISE COMPARISON PROCEDURE

ContextBasicsProcedureUsage

T C S

T 1

C 1

S 1

T C S

T 1 1

C 1 1

S 1

T C S

T 1 1 3

C 1 1

S 1/3 1

T C S

T 1 1 3

C 1 1 3

S 1/3 1/3 1

SUM 2.3 2.3 7

0.43 0.43 0.43 0.43 0.43 0.43 0.14 0.14 0.14

0.43 0.43 0.14

IN/CONSISTENCY Input: PC matrix

Output: CR CR<0.1

Time Cost Satisf.

Make 100 50 High Buy 10 150 High

SQ 0 0 OK

Time Cost Satisf. TP

M B SQ

Time Cost Satisf. TP 0.43 0.43 0.14

M B SQ

What should

I do?

(13)

• Calculate the alternatives’ priorities (for each column)

THE PAIRWISE COMPARISON PROCEDURE

ContextBasicsProcedureUsage

Repeat the procedure three times – 3 columns of local priorities!

Time Cost Satisf.

Make 100 50 High Buy 10 150 High

SQ 0 0 OK

Time Cost Satisf. TP 0.43 0.43 0.14

M B SQ

What should

I do?

(14)

• Agretating the criteria weights and local priorities in SAW

THE PAIRWISE COMPARISON PROCEDURE

ContextBasicsProcedureUsage

Calculating the total priorities:

Time Cost Satisf.

Make 100 50 High Buy 10 150 High

SQ 0 0 OK

Time Cost Satisf. TP 0.43 0.43 0.14

M 0.1 0.2 0.4 B 0.3 0.1 0.4 SQ 0.6 0.7 0.2

Time Cost Satisf. TP 0.43 0.43 0.14

M 0.1 0.2 0.4 0.19 B 0.3 0.1 0.4 0.22 SQ 0.6 0.7 0.2 0.59

What should

I do?

(15)

• Methods

• SIMPLE ADDITIVE WEIGHTING (SAW)

• ANALYTIC HIERARCHY PROCESS (AHP)

• ANALYTIC NETWORK PROCESS (ANP)

THE USAGE OF THE PAIRWISE COMPARISONS P

ContextBasicsProcedureUsage

Goal

C1 C2 C3

C11 C12 C13 C31 C32

C322 C321

(16)

• Applications

• Ranking the hospitals in Croatia

• Planning the traffic in Croatia

• Smooth vehicular flow and safe pedestrian crossing separately (Sri Lanka)

• Garage-parking Facility Location Selection in Croatia

• Planning the traffic safety in Turkey

• Selecting the flight procedure design schemes in China

• Prioritisation of the safety control criteria in maritime traffic

• Evaluation Framework for Key Performance Indicators of Railway ITS

• …

THE USAGE OF THE PAIRWISE COMPARISONS P

ContextBasicsProcedureUsage

(17)

• Go to pollev.com/nikolakadoic424/

• Write your (nick)name

LET’S DISCUSS

(18)

ASSIGNMENT

2 persons in group

Choose any MCDM problem you want (4 criteria, 3 alternatives)

Make a decision-making table (table of alternatives, criteria and consequences/values)

Calculate the criteria weights using the PC procedure

Calculate the local priorities of the alternatives using the PC procedure

Calculate the total priorities of the alternatives

Make final qualitative analysis: are the criteria weights and total

priorities as expected?

(19)

References

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