Enterprise Resource Planning (ERP) and Technology Management. BA702 (F2F Online) MODULE SPECIFICATION. Module title. Module Code.

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MODULE SPECIFICATION

Module title Enterprise Resource Planning (ERP) and

Technology Management

Module Code BA702 (F2F Online)

Level 7

Module Leader Anand Venkoba

University of Wales credit rating 15

ECTS credit rating 7.5

Module type Standard

Owning institution London College of Business

Field Business Analysis

Valid from 01 September 2009

Amended September 2010 Contributes towards Master of Business Administration

Pre-requisites None

Co-requisites None

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LEARNING OUTCOMES

Critical Analysis, evaluation and synthesis on

1. the organisational structures typically with specialised functions;

2. the ability to Gain in-depth component based knowledge and understanding on enterprise wide strategic planning and associated systems;

3. the concepts of customisation of ERP packages that provide improved functionality and/or unique capabilities for organisation wide operations and enabling effective decision making capabilities;

4. technology, relevance of technology in competitive business environment including technology management techniques;

5. the functioning of banking organisations, the technical services provided by these institutions and related legal aspects;

6. the functioning of insurance organisations, the technical services provided by these institutions and related legal aspects;

7. the functioning of capital market organisations, the technical services provided by these institutions and related legal aspects.

Subject specific skills (including practical/professional skills)

 Evaluate and complete appraisal of need for a enterprise-wide application to enhance value of information and data;

 In depth understanding of functional features embedded in packages particular to areas of finance and human resources;

 Integration of the packages in an enterprise wide operational framework;  Critically evaluate the role and financial needs of an entrepreneur;

 Analyse the management and transfer of technology;

 Assess and analyse the role of banking, insurance and capital markets operations in relation to customer service, financial lending and supporting entrepreneurial financial needs;

 Demonstrate the ability to understand and develop a business plan for a new enterprise.

Cognitive skills

 Apply theoretical and research-based knowledge, analytical techniques and concepts to organisational problems and issues arising from both familiar (routine) and

unfamiliar (novel) situations;

 Locate, extract and use sample data from a variety of sources and evaluate the

reliability and credibility of usage in relation to application of the learnt ERP functional components;

 Analyse complex, incomplete or contradictory information and communicate the outcome effectively;

 Examine problems and issues from a number of perspectives, challenge viewpoints, ideas and concepts, and make well reasoned judgments.

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Key transferable skills

 Present, discuss and defend ideas, concepts and views effectively through written communication for recipients with differing levels of understanding and education;  Extract, process and present data for a given purpose, using both qualitative and

quantitative analysis and perform practical pivotal tests on ERP functional components;

 Use word processing and spreadsheet packages; locate and extract information from the internet and from authorized sources of the evaluated ERP packages;

 Work co-operatively in groups, share decision making and negotiate with others;  Act independently in setting personal objectives and in planning and undertaking tasks

using effective time management; manage and reflect on own learning and performance; seek and make use of feedback.

INDICATIVE CONTENT

 ERP as an integrated management information system;  Evolution and benefits of ERP;

 Functional benefits, customisation of ERP packages and basic financial functions, interfaces between different functional modules

 Business process reengineering (BPR);  Management concerns about BPR;  BPR to build a business model for ERP;  ERP packages;

 ERP Implementation;

 Functional understanding of ERP packages in relation to finance and human resources;  Entrepreneurship and enterprise studies;

 Innovation and entrepreneurship;

 Technology management, acquisition and absorption;

 The Contractual nature of the banker, insurer /corporate entrepreneur customer relationship;

 Long Term financial needs of entrepreneurs.

TEACHING AND LEARNING METHODS:

Teaching and learning methods will include a range of activities such as – tutor led sessions, syndicate group work, case study analysis and interactive class discussions. Students will be required to come to class having done the relevant reading so that they can engage in rigorous academic discourse. Critical analysis and application skills will be developed via the various approaches to learning.

With reference to Online Learning students, they will be encouraged to participate in live class room sessions held over the college Managed Learning Environment (MLE). They will also have access to recorded class room session, which they can login at anytime and leave any questions for the tutor through the MLE. For online students in particular, real class room simulation is provided as near as possible through the virtual environment cutting

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across barriers to time differences, geographical locations etc. Class assignments and presentations will test the students’ ability to assimilate, dissect, analyse and present information expected at Masters level.

INDICATIVE SOURCES Core text

Alexis, Leon – Latest Edition – ERP Demystified – Tata McGraw Hill

E-Business and ERP: Transforming the Enterprise – Grant Norris, James R Hurley, Kenneth M Hartley, John R Dunleavy, John D Balls and John Dunleavy – Pricewaterhouse Coopers ERP packages available in the market – (evaluation copies)

Exploring Corporate Strategy-Text and Cases – Garry Johnson, Kevan Scholes, Richard Whittington – FT Prentice Hall

Leading Change – John P Kotter – Harvard Business School Press Dragons’ Den: Success, from Pitch to Profit – Duncan Bannatyne et al Handbooks of Technology Management- Gerard H Gaynor – McGraw Hill Supplementary reading

Langenaltr, A. Gary (Latest edition) – Enterprise Resource Planning and Beyond. St. Lucie Press, USA

Enterprise Resource Planning (ERP): The Dynamics of Operations Management by Avraham Shtub

Enterprise Resource Planning Systems, system, Lifecycle, Electronic Commerce and Risk by Daniel E.O. Leary

How they started: how 30 good ideas became great business – David Lester Skills for Success: The Personal Development Planning Handbook – Stella Cottrell The Law and Practice of Domestic Banking etc. , G.A. Penn and Joan Wadsley Dictionary of Insurance –C. Bennett, latest edition, London, Pearson Education Capital Markets – Institutions and Instruments: Frank Fabozzi

Ellinger's Modern Banking Law, E.P. Ellinger , Richard Hooley and Eva Lomnicka

Butterworths Banking Law Handbook -William Blair (Editor) and Felicity Maher (Editor) Tolley’s Insurance Handbook. Barkiw Lyde & Gilbert, LexisNexis –latest edition

Kluwer’s handbook of insurance, Croner.CCH

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MODULE ASSESSMENT OUTLINE

The learning outcomes of the module are achieved by a range of formative unassessed tasks and assessed components. The assessed elements are all coursework based and this module has no formal written examinations.

Assessed Coursework may involve (but is not limited to)  Essay

 Presentation  Group work  Field Trip Reviews

 Live in Business Consultation exercises

Students unsuccessful in their initial attempt at assessment are permitted a resubmission opportunity and this may take a different format than the original assessment. As per course regulations this attempt will be awarded a maximum grade of 40% and a Distinction cannot be awarded for the programme as a whole.

Module implementation plan:

Week Topic Learning outcome Reference

1 ERP as an integrated management

information system & Evolution and benefits of ERP

Understanding and expert knowledge on ERP Concepts, justification on ERP

investments, risks and benefits in relation to organisations

ERP Demystified – Alexis Leon

2 ERP and Technology Understand and gain expert knowledge on relationship between ERP and Technology with concepts such as

business intelligence, e-commerce, data

warehousing, Supply Chain Management, Customer Relationship Management and technology security

3 Functional benefits, customisation of ERP packages and basic financial functions, interfaces between different functional modules

Understand and gain expert knowledge on business models of an ERP package in relation to finance,

production, HR, Marketing etc., with emphasis on financial functions ERP Demystified – Alexis Leon 4 Business process reengineering (BPR); & Management concerns

Gain good knowledge and understanding on BPR, need for BPR, address

management concerns about

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about BPR BPR and how BPR with technology support increases organisational value

5 BPR to build a business model for ERP

&

ERP packages

Understand and gain knowledge on various ERP packages such as SAPAG, Oracle, JD Edwards SAS Global etc. That supports BPR oriented models

6 ERP Implementation Understand the ERP

implementation challenges, strategies, life cycle,

methodologies, package solutions, processes. Training etc., for successful ERP implementation

7 Functional understanding of ERP packages in

relation to finance and human resources

Gain and solve practical expertise by examining ERP package software, evaluation copies with various finance and HR functions such as accounting entries creation, maintenance, attendance and payroll maintenance etc.

ERP Demystified – Alexis Leon 8 Entrepreneurship and enterprise studies; & Innovation and Entrepreneurship

Understand and gain expert knowledge on concept of entrepreneurship, how to get business ideas and

implement the same through a consistent process of innovation, and how innovation support entrepreneurship

Dragons’ Den: Success, from Pitch to Profit – Duncan Bannatyne et al

9 Technology

management, acquisition and absorption;

Gain a good knowledge and understanding of various steps involved in managing technology need in various organisation, how to acquire and absorb the technology costs, realise benefits and view it as the best backbone support for business success

Handbook of Technology Management- Gerard H Gaynor – McGraw Hill 10 &11

The Contractual nature of the banker, insurer /corporate entrepreneur customer relationship;

Gain good understanding on the banking, insurance functions, the contracts they make, the legal and

functional impact/support they make/provide in relation customers and

Financial Markets and Institutions – Frederic Mishkin, Stanley Eakins

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corporate entrepreneurs 12 Long Term financial

needs of entrepreneurs

Gain good knowledge and understanding with analysis the various long term financial needs of

entrepreneurs, the source they could obtain the finances and the associated costs of each source

Financial Markets and Institutions – Frederic Mishkin, Stanley Eakins 13 &14 Assignment Presentation and Q & A 15 Exam