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(1)

Working

together on a

sustainable

society

(2)

Shareholders

Alliander profile

Other shareholders Amsterdam Province of Noord-Holland Province of Friesland Province of Gelderland 45% 13% 9% 9% 24%

Infrastructure company Alliander comprises the Liander and Liandon companies. Together, we ensure the maintenance, innovation, expansion and adaptation of the energy network. We transport electricity and gas

through our network to 3 million

customers in the Netherlands.

36

%

market share

Biggest network company in the Netherlands

since

2009

Created as an independent network company on 1 July 2009

3

mln

customers

Approximately 3 million customers with gas and/or electricity connections

99.99

%

uptime

Extremely high security of supply

(3)

Transition to sustainability

5. Storage, conversion and flexibility. Need for ways of

shifting production and use of energy in time, by

means of storage.

Six key trends:

1. Increase of renewable energy with individual

consumers and in communities.

2. Energy saving in addition to decentralized

generation will lead to energy producing buildings.

3. Exchange of energy; buildings and devices will

exchange energy.

4. Strong growth of EV and new ways of mobility like

car sharing and mobility mix.

(4)

Pillar1

Users stimulate mutual optimization

Pillar 3 Smarter networks

Pillar 2

Involving new and open infrastructures

Mission

We advocate an energy supply providing everybody with equal access to reliable, affordable and sustainable energy

Open data for users Cooperating infrastructures More efficient management:

affordable

Optiimal utilization: reliable, affordable

Open:accessibility

Involving new infrastructures: affordable

Strategy

Our strategy has been established to help develop an energy system where individual users are encouraged to make choices which maximize the reliability of the total supply at the lowest possible cost to society.

(5)

Alliander new markets

Alliander’s strategy in the energy transition is to facilitate and

speed up

activities and new markets changes.

That is why Alliander has started

with initiatives that facilitate new markets that are integrated in the core of

its strategy:

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(7)

WHY, HOW AND WHAT WE DO

WHY?

Hoom believes that many home owners would like to make their homes more energy efficient -costing as little time and effort possible. They will do business with reliable partners if information is transparent, independent and simple.

HOW?

Hoom helps by taking over all the work and trouble. Our offer is clear: personal service, guaranteed quality and independent advice. Home owners just need to say ‘YES’ to saving energy.

WHAT?

With our platform we offer an energy-saving service where home owners follow clear and solid steps, which carefully and effortlessly help them to take energy saving measures.

We build up a long-term relationship, so that home owners can make changes to their houses at their own tempo.

(8)

FOR WHO?

HOOM IS THERE FOR . . . .

. . . . all home owners to help make their homes more sustainable.

. . . . local energy or neighbourhood initiatives and councilsto help reach their sustainability goals.

. . . . commercial and non-commercial parties who have an interest in making an existing building (now or in the future) sustainable together with Hoom.

(9)

HOOM PROCESS

HOW HOOM MAKES ENERGY SAVING EASY

Guaranteed quality. Hoom only works with (mostly) local construction and installation

partners who provide expertise at a fair price. After completion Hoorn guarantees the quality of the work performed.

Independent advice. Hoom is independent and non-profit making. We work together with

independent energy consultants.

Personal advice. Hoom guides the customer from order request to delivery. Residents have

their own energy saving coach, and experienced technical specialists advise on the implemtation of the measures.

Clear offer. Hoom sets out the most suitable energy saving measures individually for each

home? The price is complete with carefully selected (local) construction and installation partners. For our own service we ask a fair price.

(10)

DIGITALIZING THE CUSTOMER JOURNEY

Inzicht module Verbruiks- data [P4] Ve rb ru ik Integratie platform

Algemene website Partner Portal

B&I Partners Bewoner met en zonder slimme meter

Ve rzo ek Ve rzo ek Offerte verzoek

Bedrijfs offerte Opdracht Oplever document O pd ra ch t O ffe rt e O pl ev er in g O ffe rt e O pl ev er in g H OOM -o iffe rt e O ffe rt e Keu ze Keu ze Debiteur Facturatie & Incasso M an daa t M an daa t P4 meetdata Standen Bestanden Be sta nd en Offerte module Ve rb ru ik Lea d Be sta nd en In fo p akke t EB A-advi es Kl an twe ns en Kl an twe ns en In fo p akke t Opname tooling G eg ev en s App Rekenkern Database, inhoud opname, dynamische formulieren Bewoner In sc hr ijv in g Aanbetaling Eindfactuur Co mmu ni cat i e O pd ra ch t Opnemer Bewoners app G eg ev en s App Bewoner (Woning) database Heroku connect Klant-tevredenheid Email Fe ed ba ck Samenwerkings Portal St at us in fo LDE’s e.d. Oplever tooling G eg ev en s App Controleur

(11)

DATA COLLECTION AND ANALYSIS

Property data Sustainable measure feature selection clustering Residents dates model Energy-saving

+

-Energy-saving

(12)
(13)
(14)
(15)
(16)

Basics

HelloData enables data-exchange between energy provision

components via an open interface protocol.

Key is the end-user ability to securely access and control

the data.

(17)
(18)

Alliander:

bram.reinders@alliander.com

Hoom:

ron.de.graaf@maakjehuishoom.nl

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