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This is the author’s version of a work that was submitted/accepted for pub-lication in the following source:

Yigitbasioglu, Ogan (2014) Cloud computing adoption in Australia : the benefits, risks and implications for accounting. In The Third National Forensic Accounting Teaching and Research Symposium, 9-11 Febraury 2014, QUT Gardens Point Campus, Brisbane, Australia. (Unpublished) This file was downloaded from: http://eprints.qut.edu.au/68027/

c

Copyright 2014 Please consult the author

Notice: Changes introduced as a result of publishing processes such as

copy-editing and formatting may not be reflected in this document. For a definitive version of this work, please refer to the published source:

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AYB225 Management Accounting Slide 1 AYB225 Management Accounting Slide 1 AYB225 Management Accounting Slide 1

The Third National Forensic

Accounting Teaching and Research

Symposium

Queensland University of Technology

10/02/2014

Cloud Computing Adoption in Australia: The benefits, risks and implications for accounting

Ogan Yigitbasioglu, PhD

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AYB225 Management Accounting Slide 2 AYB225 Management Accounting Slide 2 AYB225 Management Accounting Slide 2

Structure

1. Definition and Applications

2. Why Cloud Computing

3. Cloud Computing Risks and Limitations

4. Research Questions

5. Methodology

6. Findings

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AYB225 Management Accounting Slide 3 AYB225 Management Accounting Slide 3 AYB225 Management Accounting Slide 3

CC Defined

• Cloud computing (CC) is an enabler of ITO whereby access to IT resources such as software, hardware, and platform are delivered over the Internet as a service and users are predominantly charged on a pay per-use basis (Yigitbasioglu et al., 2013).

• SAAS, PAAS, IAAS

• The International Data Corporation predicts public IT cloud services to grow 5 times that of the IT industry

-> to $107 B in 2017

”Cloud computing as a disruptive technology” • New market, new business model, pricing etc.

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AYB225 Management Accounting Slide 4 AYB225 Management Accounting Slide 4 AYB225 Management Accounting Slide 4

Applications available in the cloud

• Cloud computing has been around for a while: e.g. Hotmail,

Yahoo, Instagram

• Relies on existing technology such as grid-, distributed

computing, SOA

• Initial business applications mainly in the CRM area

• New domains: accounting and ERP software

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AYB225 Management Accounting Slide 5 AYB225 Management Accounting Slide 5 AYB225 Management Accounting Slide 5

Why Cloud Computing?

• Big and diverse data, different devices and platforms ->

an increasingly more complex IT environment that needs

to be managed and maintained

• Similar motivation as for ITO

Cloud computing eliminates most of the IT upfront costs

(Opex vs. Capex model)

• Access to better software (democratization of IT) at

’lower cost’

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AYB225 Management Accounting Slide 6 AYB225 Management Accounting Slide 6 AYB225 Management Accounting Slide 6

Some recent news on CC adoption in

Australia

“It was decided that the Qantas hotel booking system will be hosted entirely in the cloud through Amazon Web Services” (ZDNet, April, 2013)

“NSW police technology to catch and punish traffic violators is being processed at Amazon Web Services.” (CRN, September, 2013)

(data kept temporary on Amazon)

“The bank shifted nab.com.au from an internal legacy set-up into the Amazon public cloud more than a week ago, said NAB enterprise delivery general manager Thor Essman.” (The Australian, October, 2013)

(user specific information kept on premise)

Suncorp has moved its first transactional systems onto the Amazon Web Services cloud as part of an 18-month plan to move 2000 applications from its data centres to AWS. (itNews for Australian Business, November, 2013)

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AYB225 Management Accounting Slide 7 AYB225 Management Accounting Slide 7 AYB225 Management Accounting Slide 7

Cloud Computing Risks and Limitations

• Security is number one barrier to adoption

“Harris Corporation is selling its super-secure data center in Harrisonburg, Virginia and leaving the “cloud computing” business, saying that both its government and commercial customers prefer hosting “mission-critical information” on their own premises rather than in the proverbial cloud.” (Wired, 2012)

• Privacy regulations prohibit data of some types of

personal data outside Australia, EU, etc.

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AYB225 Management Accounting Slide 8 AYB225 Management Accounting Slide 8 AYB225 Management Accounting Slide 8

Research on Cloud Computing

• To date, most research has been normative rather than

empricial.

• Technical Architecture

(e.g. Youseff, 2008; Foster et al., 2008)

• Conceptual papers on business benefits and risks (e.g. Leimeister, 2010; Marston et al., 2011)

• Emerging empirical papers on perceived benefits, risks, business strategy, etc.

(e.g. Ross and Blumenstein et al, 2012; Gupta et al., 2013;) Theories: TCE, RBV, IDT...

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AYB225 Management Accounting Slide 9 AYB225 Management Accounting Slide 9 AYB225 Management Accounting Slide 9

Research Questions

• What drives CC adoption in Australia?

• What are the implications of CC on IT governance and

forensic accounting?

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AYB225 Management Accounting Slide 10 AYB225 Management Accounting Slide 10 AYB225 Management Accounting Slide 10

Methodology

• Explorative and qualitative

• Up to 25 interviews with IT experts and forensic

accountants (ongoing)

• Accounting firms and Individual Users

• Thematic analysis

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AYB225 Management Accounting Slide 11 AYB225 Management Accounting Slide 11 AYB225 Management Accounting Slide 11

Preliminary Findings: CC readiness

• Adoption of various software: Google e-mail, marine management systems, accounting software, POS systems for restaurants, hotels, temporary software requirements: event management software, data storage requirements for litigation cases etc.

“From the access point of view and from the security point of view, I think within the next two years, it’s going to be at least secure enough, and the Internet speed and connectivity will be good enough for at least SME’s to go fully with cloud based operations.” (I1)

“Eventually in 5 to 10 years’ time everyone will be using it no matter whether you like it or not.” (I2)

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Preliminary Findings: Benefits

“If you can’t move as fast as your competitors and the cloud allows you to move fast or faster than your competitors, it is not a game of

following fashion, in many cases it is a game of survival.” (I3)

Forensic accountants will benefit the same way as other businesses. • Deployment time

• Physical security and backups

• Cost benefits (predictable, easy to budget) • Instant scalability

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AYB225 Management Accounting Slide 13 AYB225 Management Accounting Slide 13 AYB225 Management Accounting Slide 13

Preliminary Findings: Risks

“Company X decided not to use CC at this stage mainly because

we would need to store our clients information in the cloud based

on the products out there….. if you think about it, we are still not

sure where they are keeping their data” (I1)

• The moving cloud and unknown legislation

• Data access issues and audit trail

“Google is not going to give you the data which we have tried

and they said no.” (I1)

• Risk due to common servers (virtualization)

• Vendor lock in

References

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