SIGN ON SON/ZDBAAS1 SI*3827 BSI$3827AS/GS JI*3827AS/GS
SIGN OFF SOF SO* BSO$ JO*
EMULATE SEM/M5D/AG AAAHI70 4{}ES5J
DISPLAY HR24 S*HR24 N*HR24 G**HR24 PDN/EWR1S2104/HR24
SYSTEM HELP HELP FORMAT FINDER HELP HE
WORK AREA
DISPLAY ALL SCREENS OP/W* *S* B$ JD
CHG AREA SA SB SC {}A {}B {}C BA BB BC JMA JMB JMC
SCROLL MT MU MD MB MT MU MD MB MT MU MD MB MT MU MD MB
DISPLAYING PROFILES
AGCY PROFILE S*HR24 N*HR24 G**HR24 PDN/EWR1S2104/HR24
COMPANY PROFILE S*HICKORY N*HICKORY G**HICKORY PDN/EWR1S2104/HICKORY
PAX PROFILE S*HICKORY-SMITH N*HICKORY-SMITH G**-SMITH*HICKORY PDN/EWR1S2104/HICKORY-SMITH BRANCH PROFILE S*M5D/HICKORY-SMITH N*-HI70-HICKORY-SMITH G*S5J/HICKORY-SMITH PDN/EWR1S2104/HICKORY-SMITH
PROFILE BY ALPHA LIST SLB/C NLIST/C G**#C PDN/EWR1S2104/C
MOVE PROFILE MV/ NM G*C PT
FROM LIST SL*1 N*1 G*1 PD1
RETRIEVE PNRS
BY NAME **-SMITH/AMY *-SMITH/AMY *-SMITH/AMY RT/EWR1S2104-SMITH
BY BRANCH **B-SMITH/AMY *-XXXX-SMITH/AMY *A-SMITH NA
BY PSUEDO **M5D-SMITH *-HI70-SMITH *S5J-SMITH RT/EWR1S2104-SMITH
BY DATE **03SEP-SMITH *-03SEP-SMITH *-SMITH#03SEP RT/EWR1S2104/03SEP-SMITH
BY DATE AND BRANCH **B/03SEP-SMITH *-03SEP/HI70-SMITH *A-SMITH#03SEP RT/EWR1S2104/03SEP-SMITH BY FLT AND DATE **CO123/03SEP-SMITH *CO123/03SEP-SMITH *CO123/03SEPEWR-SMITH
RT/EWR1S2104/CO123/03SEP-SMITH
BY RECLOC *ABC123 *ABC123 *ABC123 RTABC123
DISPLAY FROM LIST *3 *3 *3 RT3
REDISPLAY LIST *L *L *L RT0
DISPLAY PROFILE IN
REC *PA NA *EDT
RLP then PDR/XXXX (X=NBR AFTER T/)
NAME FIELD
DISPLAY NAME *N *N *N RTN
INSERT NAME N:SMITH/AMY -SMITH/AMY -SMITH/AMY NM1SMITH/AMY
CHG NAME C:N:SMITH/AMY -1{}SMITH/AMY -1{}SMITH/AMY NU1/SMITH/AMY
ADD TO NAME C:N:*1234 -1{}*1234 -1{}*1234 1/(ID1234)
DELETE NAME C:1N: -1{} -1{} XE1
PHONE FIELD
DISPLAY PHONE *PP *P9 *PP RTP
INSERT PHONE P:EWRC201-555-1234-A 9201-555-1234-C N*201 555-1234-C APEWR201-555-1234-C ADDRESS
DISPLAY ADDRESS *PW (PAX ADDRESS) or *PD
(DELIVERY ADDRESS) */ *MA FTP
INSERT ADDRESS Wor D-AMY SMITH{}123 ANY ST.{}ANYTOWN, US Z/12345
5/AMY SMITH#5/123 ANY ST.#5/ANYTOWN, US 12345
5-CDAMY SMITH [ENTER] 5-CD123 ANY ST. [ENTER]5-CDANYTOWN
US 12345 [ENTER]
ABMR SMITH,123 ANY ST.,ANYTOWN,US,12345
FORM OF PAYMENT
DISPLAY FOP *T *- *FP RTF
ADD FOP F-CCAX12345/D0907 5-*AX12345#09/07 5$CCAX12345P0307 FPCCAX12345/0907
CHG FOP C:F-CCAX12345/D0907 5{}-*AX12345#09/07 5${}#5$CCAX1234P0907 XE1 (ENTER) THEN ADD FREQUENT FLYER FIELD
INSERT FQTV MP*CO12345 FFCO12345 3SSRFQTVCOHK/UA12345-1.1 FFNCO-12345
DISPLAY FQTV *MP *FF *GF PF
COPY PNRS
COPY ENITRE PNR REALLSALL IC EC*A RRN
COPY ITIN RESALL EC EC* RRI
PNR ELEMENTS
ENTIRE PNR *R *A *A RT
ENTIRE ITIN *I *I *I RTI
AIR ONLY *IA *IA *IA RTA
HOTEL ONLY *IH *IH *IH RTH
CAR ONLY *IC *IC *IC RTC
ETKT RECORD *HTE *T *ETA TWD
DISPLAY TKT NBR *TE001 WETR*2 ETR1 TQT/T1
DISPLAY FOP *T *- *FP RTF
AGCY RECLOC *R (TOP LEFT CORNER) *P6 *C RT (UPPER RIGHT CORNER)
AIRLINE RECLOC MB *A (END OF FLT SEG) *DR RL
ADD ACCT NBR T-CA-00{}99999 DK0000000000 RM*AN009999999
HISTORY
COMPLETE *H *H *H RH
CAR *HC *HIC *HC RHC
AIR *HA *HIA *HA RHA
HOTEL *HH *HIH *HH RHH
QUE *HQ *QH *HQ
SSR/OSI FIELD
DISPLAY SSR *PS *P4 OR *P3 3SSG* RTG
INSERT SSR {}:3VGML 4(AA) or 3VGML 3SWCHR SRVGML/S2
DISPLAY OSI *PO *P4 OR *P3 3SSG* RTG
INSERT OSI {}:3OSI YY PSGR IS 95 3OSI YY PSGR IS 95 3OSIAA PSGR IS 95 OS YY PSGR IS 95
CHG SSR C:{}:3WCHR 31{} 31{} XE1 SR WCHR
AIR AVAILABILITY
BASIC AVAIL A13JUNEWRSAN 113JUNEWRSAN A13JUNEWRSAN AD13JUNEWRSAN
W/ TIME AND CARRIER A13JUNEWRSAN9A#UA 113JUNEWRSAN9A#UA A13JUNEWRSAN9A-UA AD13JUNEWRSAN9A/ AUA
OPPOSITE AVAIL A*O15JUN9A 1R15JUN9A A/R15JUN9A ACR15JUN9A
MORE AVAIL A* 1* AD MD
ORG AVAIL A*R 1*OA AO MOAD
CONX CTY AVAIL A13JUNEWRSAN9ADFW 113JUNEWRSAN9ADFW A13JUNEWRSAN9A/DFW AD13JUNEWRSAN9A/XDFW
DISPLAY HISTORY *HIA *HIA *HA RHA
AIR ONLY *IA *IA *IA RTA
SELL/CANCEL/REBOOK FLIGHTS
REFERENCE SELL 01Y1 01Y1 01Y1 SS1Y1
SELL CONX 01Y1Y2 01Y1Y2 01Y1Y2 SS1YY1
MANUAL SELL 0CO5Y13JUNEWRSANGK1 0CO5Y13JUNEWRSANGK1 0CO5Y13JUNEWRSANMK1 SSCO5Y13JUNEWRSANGK1
CXL SEG3 REBOOK X3/01Y1 X3/01Y1 X3/01Y1 XE3 THEN RESELL
CXL/RBK ALL F CLASS XA/0F WCAF XA#0/F SBF
RBK SEG3 IN F
CLASS X3/0F WC3F X3#0/F SBF3
CXL AIR ONLY XA XIA XA XE THEN SEG NBR
INSERT ARNK /2#0Y /2/0A /2/0A SIARNK
SELL ARNK Y 0A 0A SIARNK
REARRANGE SEGMENTS
INSERT 2 AFTER 3 /3/2 /3/2 /3/2 RS3,2
INSERT1-3 AFTER 4 /4/1-3 /4/1-3 /4/1-3 RS4,1-3
SEATS
DISPLAY SEATS 9D *B *S RTG
RQST AISLE 9S/A 4GA/NA 4RA ST/A
RQST WINDOW 9S 4GA/NW 4RA$W ST/W
SEAT MAP 9V/S1 4G1* 41* SM1
SPECIFIC SEAT 9S/15C/S1 4G1/15C 4RA1/15C ST/15C/S1
CXL SEAT BY SEG 9X/S1 4GX1 4RX1 SX/S1
PRICING
LOWEST NO PENALTY $BBPE00 WPXP 4PFNP FXP
PRICE AS BKD $B WP 4P FXX
LOWEST CURRENT BKD $BB WPNC 4PLF FXA
REBK LOWEST AVAIL $BB0 WPNCB 4PLFB FXR
GOVT FARE $BB*GOV OR $BB*GVT (STATE) WPPGVT 4P*GVT FXX/GVT
SEG SELECT 1 and 2 $BB0S1#2 WPNCB#S1/4 4PLFBS1/4 FXR/S1,4
DISPLAY PRICING REC $NME **W 4* TQT/T1
TICKETING
TKT FIELD T:TAU/15JUN/SEE HR24 RMKS 7TAW/15JUN/**SEE HR24 RMKS** 7TRH/00/15JUN/**SEE HR24
RMKS** TKTL/15JUN/**SEE HR24 RMKS**
DISPLAY TKT REC *H T E *T *ETA TWD
CHOOSE TKT NBR *TE001 WETR*2 ETR1 TWD/L31 IN PNR
CHG TKT FIELD C:T:TAU/16JUN 7{}TAW/ 7{}TRH/00/16JUN XE THEN RE ENTER
CXL TKT FIELD C:T: 7{} 7{}T/ XE LINE NBR
ALREADY TKTD T:R OR T:T/ 7T-A 7T/A TKOK
STORING FARE
DISPLAY STORED FARE *T *WS *F TQT/T1
STORE T:$B WS 4PQC FXP
STORE SEG SELECT T:$BS1#2 WSS1/2 4PQS1/4 FXP/S1,4
DISPLAY FARE HISTORY *H$ *WSH *H$ TTH
STORE IT FARE T:$BIT12345 FPUIT4TW4MODG 4P-S1/2#-ITIT12345#PI FXB/ZO-06*IT12345
CXL/CHG STORED FARE XT WSD 4PQ{} TTE
MANUAL STORE T:{}F/FREEFORM WSM-FREEFORM
4PQM-MANUAL FORCE T:$B{}BAS14NR
-CARS-AVAILABILITY/SELL
DISPLAY CAR ONLY *IC *IC *IC *IC
CAR HISTORY *HC *HIC *HC RHC
PAX CAR DATA PRC *C# *UC
BASIC AVAIL CAL13JUN-15JUNEWR.ICAR/ARR-9A/DT-5P/ZE CQZEDEN/13JUN-15JUN/9A-5P/ICAR CRA14JUN19JUNDEN/ARR-9A/DT-5P/CZE CAZESAN13JUN-15JUN/ARR-9A-
5P/DO-TPA/BS-12345/CD-1234/ID-SELL 1 LINE A1 01A1 OR SP01A1 (W/PROFILE) 0C1 CR01 CS1
OFF APRT LOCATION CAIDEN/ZE CQLZESAN CRLDEN/CZE CL DEN
DISPLAY 3 FROM LIST CAL3/ARR-9P/DT-5P CQ*2/13JUN-15JUN/9A-5P CRA2 CAAB20JUN-22JUN/ARR-9A-5P
SELL OFF LOCATION 01A1 OR SP01A1 (W/PROFILE) 0C3 CR02 CS1
DIRECT SELL 0CARZENN1EWR13JUN- 15JUNICAR/ARR-9A/DT-5P/DO- 0CARZENN1SAN13JUN- 15JUN/ICAR/ARR-9A/RET-5P/CD-CRN14JUN19JUNMIA/CZE/VICAR/A RR-9A/DT-3P/RC*BEST/CD-NBR/ID CSZESAN13JUN-15JUN/ARR-9A- 5P/DO-TPA/RC-BEST/CD-NBR/ID-GK SEG 0CARZZBK1LAX13JUN- 15JUNICAR/**FREEFORM**/RT- 0CARZEGK1SAN13JUN-15JUN/ICAR/RT-USD30.00UN 0CARZEHK1SAN13JUN-15JUNICAR/RT-USD30.00UN CU1AHK1ZEEWR13JUN-15JUNICAR/
REDISPLAY AVAIL CAA*R CF* CF*
OPTIONAL QUALIFIERS
ADD TYPE /ICAR /CT-FCAR /VFCAR /VT-FCAR
PICK UP DATE /13JUN-15JUN /PD-14JUN /D14JUN /DT-15JUN
RETURN DATE /13JUN-15JUN /RD-16JUN /D-16JUN /DD-16JUN
RETURN TIME /DT-5P /RET-5P /RET-5P /RT-5P
SPECIAL EQUIPMENT /SQ-NVS /SQ-NVS /SQ-NVS /SQ-NVS
SPECIAL SERVICES /SI-NN 4DR /SI-NN 4DR /SI-NN 4DR /SI-NN 4DR
IATA /BS-123456 /BS-123456 /BS-123456 /BS-123456
MODIFIERS CHG/ADD SEG2 SQ
FIELD CAM2O/SQ CM2/SQ-NVS CR{}2/SQ-NVS 2/SQ-NVS
CHG/ADD SEG2 CD AND
ID NBR CAM2O/CD-123/ID-123 CM2/CD-1234/ID-1234 CR{}2/CD-123/ID-123 2/CD-1234/ID-1234
CHG TYPE CAM2T/FCAR CM2/CT-FCAR CR{}2/VFCAR 2/VT-FCAR
CHG DROP OFF CITY CAM2O/DO-SAN CM2/DO-SAN CR{}2/DO-SAN 2/DO-SAN
CNG ALL DATES CAM2D/14JUN-15JUN CM2/PD-13JUN/RD-15JUN CR{}2/D14JUN-16JUN 2/DT-13JUN-15JUN
CXL CD OPTION CAM2X/CD CM2/CD- CR{}2/CD-
HOTEL AVAILABILITY/SELL/DISPLAY ELEMENTS
DISPLAY HTL ONLY *IH *IH *IH RTH
HTL HISTORY *HH HIH *HH RHH
PAX HTL DATA *PRH *H# *UH
PNR SEG2 HTL INFO HODS2 HOD#2 HDS2 HFS2
BASIC AVAIL HOA13JUN-15JUNEWR HOTEWR/13JUN-15JUN1 HLEWR13JUN15JUN1 HA13JUN-15JUN
DISPLAY LINE 3 AVAIL HOC3 HOD*3 HA3 HA3
DESCRIPTION LINE 3
AVAIL HOD3 HOD*3 HD3 HF1
SELL RM 4 W/ GTD 01INSIDE4/G-AX1234EXP0907
0H1#1/G-AX1234EXP(SPACE)09(SPACE)07- H01/G-CCAX1234EXP09-07 HS1/G-CCAX1234EXP0907/P1 SELL RM 4 W/ DPST 01INSIDE4/G-DPST
GK SEG
0HTLZZBK1EWR13JUN-OUT15JUN/W-MARRIOT{}123 MAIN ST{} CITY{}
NJ{}12345{}201-555-1234{}50.00USD/CF-12345
0HHTAAGK1EWRIN13JUN-OUT15JUN/MC/NSK/50.00/SI-{}123 MAIN ST# CITY# NJ#FONE
201-555-1234{}/CF-12345 HN{}MK*EWR13JUN14JUN1/C-MC/H-MARRIOTT/R-COR/SI-{}123 MAIN ST$CITY NJ 12345$PHONE 201-555- 1234{}/RT-USD5000/RD-NSKING/CF-12345/BC-C HU1AHK1EWR13JUN-15JUN/MARRIOT/123 MAIN ST CITY
NJ 12345/PH-201-555-1234/RT-50.00USD/CF-12345
QUALIFIERS
CHAIN /MC /MC /C-MC HAMCEWR13JUN
HTL NAME /N-MARRIOT /N-MARRIOT /H-MARROIT /HN-MARRIOT
MAX RATE /$100 /R-100 /RT-USD10000 /QU-100-150
LOCATION /R-SADDLEBROOK /CA-SADDLEBROOK /CA-SADDLEBROOK /CT-SADDLEBROOK
ZIP CODE /PC-US12345 /PC=12345 /ZP- /ZP-12345
SPECIAL INFO /SI-RQST 1ST FLOOR /SI-NN 1ST FLOOR /SI-NN 1ST FLOOR /SI-NN 1ST FLOOR
FREQUENT GUEST /FG-12345 /FG-12345 /FG-12345 /FG-12345
NEG RATE {}HFH /#HFH /PC-HFH /SR-HFH
IATA /BS-12345 /BS-12345 /BS-12345 /BS-12345
MODIFIERS
CHG/ADD DATE SEG2 HOM2D/13JUN-15JUN HOM2D/13JUN-15JUN H{}2/D13JUN-2NT 2/DT13JUN-15JUN
CHG/ADD FG SEG2 HOM2O/FG-12345 HOM3O/FG-12345 H{}2/FG-12345 2/FG-12345
REMARKS RETENTION LINE 0TURZZBK1EWR23JAN-**SEE
HR24 RMKS** 0OTHAAHK1EWR23JAN-**SEE HR24 RMKS** 0OTSNWHK1EWR23JAN-**SEE HR24 RMKS** RU1AHK1EWR23JAN-**SEE HR24 RMKS** DISPLAY HR24 RMKS *PR *P5H *UZ RTR/HR24
INSERT REMARK {}:5**HR24/23JAN/1500/MR SMITH CLD 5H-**HR24/23JAN/1500/MR SMITH CLD 5.Z**HR24/23JAN/1500/MR SMITH CLD RMHR24/23JAN/1500/MR SMITH CLD CHG LINE 3 HR24 RMKS C:3{}:5**HR24/ 53{}H-**HR24/ 5.Z4{}**HR24/ 3/HR24/ DELETE LINE4 HR24 RMKS C:4{}:5 54{} 5.Z4{} XE4 INSERT AFTER6 /6{}:5**HR24/ 56/H-**HR24/ 5.Z6/**HR24/ RS6,RMHR24/ REQIURED INFORMATION
STEP 1 HEADER PLUS CALLERS NAME AND REASON FOR CALL
STEP 2 CONFIRM EXISTING ITINERARY WITH COMPLETE ROUTING,AIRLINE, FARE AND FARE BASIS
STEP 3 INDICATE APPLICABLE FARE RULES
STEP4 CONFRIM NEW CHANGES INCLUDING NEW ROUTING FARE, FARE BASIS, AIRLINE STEP 5 INDICATE APPLICABLE FARE RULES, FARE BASIS, ADD COLLECTS AND TOTAL DUE STEP 6 CHECK THE HR24 PROFILE FOR CONTRACT FARES AND TICKETING AUTHORIZATION
STEP 7 STATUS REGARDING THE NEW OR EXCHANGED TICKET
IGNORE/END/RECEIVE
IGNORE AND REDISPLAY IR IR IR IR
IGNORE I I I IG
RECEIVE R:PSGR 6PSGR 6PSGR RFPSGR
END AND REDISPLAY ER ER ER ER
HOLD AGCY RULES RULS PGHOLD
EOV-CXL AGCY RULES RULX
QUE
QUE TO AGCY QEP/55 QP/HI7055/11 QEP/55 QE/RIC1S2103/55
TO HIC AND AGCY QEP/55#M5D/30*C7 QP/CT2955/11#HI70217/11 QGP/55-S5J/30*C7 QM/EWR1S2104/30(SPACE) C7/RIC1S2103/55
ISSUING TICKETS
SINE INTO PRINTERS
PPS1 or PPS2 S* TO ACCESS MAR YSTR PRINTADDRESS/T (TICKET) DSCD
W*AB PRINTER ADDRESS(USA) TAB AND ENTER AT PRINTER LOGIN YSTR PRINT ADDRESS/L (INVOICE) (TO FIND PRINTER ADDRESS IF NOT IN HR24)
W*TC PRINTER ADDRESS (CAN) WILL BEGIN WITH HMLM DSIV PRINTER ADDRESS (INVOICE)
PTR/PRINTER ADDRESS (HARD COPY)
PRICE ALL SEGMENTS WP $B 4P* then 4PQC FXP
PRICE BY SEGMENT
SELECT WPS1/2/5/6
T:$BS1*2-CODE=3*4-CODE/GTD12345/IT12345 4P*S1/2/3/6 then 4PQC FXP/S1,3,4
ISSUE ETKT
W#ETR#AXX HB:ET ALL STORED FARES EZE* TTP/INE/STPRINTER ADDRESS/ET
/RT (XX AIRLINE CODE) HB:1ET 1st STORED FARE
ISSUE PAPER TKT W#XETR#AXX HB:PT EZT* TTP/INE/STPRINTER ADDRESS/PT
/RT
WITH CREDIT CARD APPROVAL
FP
CCAX370031003456784/1204/N123456 (ENDITEM)F*Z12345 (ENDITEM)*12345 (ENDITEM)$*Z123456 ADD CC APPVL TO THE FOP LINE OR
SEE BELOW
TO MANUAL ENTER APPVL CODE IN PNR
10//N123456 MANUAL PRICING
SIMPLE ENTRY
WD (PHASE IV) HHPR (PRICING RECORD) 4/MR (PRICING RECORD) FXP/S3,4/L3-LE14NR/L4-KE7IP
HBT and T:OK 4/M
4PQC
WITH MODIFIERS WDS1*QHA7NR#B10JAN06#IUIT1234# ED/VLD AA ONLY
HHPR/S1/GTD123456=EBVALID
[]UA[]ONLY/IT123456 ADDED IIN THE PRICING RECORD IN THE 5-FIELD
TO VIEW PRICE
**W $NME 4* TQT/T1
