Where to get…Computer and Internet Access,
Advice and Training in Newcastle
Contents
Introduction
Access & Training Locations
•
City Centre: p 3-7
•
West End: Arthur’s Hill, Benwell, Blakelaw, Cruddas Park, Elswick,
Fenham & Scotswood: p 8-11
•
East End: Byker, Heaton, Shieldfield, St Anthony’s & Walker: p 12-15.
•
North: Fawdon, Gosforth, Lemington, Newbiggin Hall, Newburn,
North Kenton & West Denton: p 16-19
•
Citywide / Outreach: p20-22
•
National Support Projects: p23
Introduction
Please read these notes before using this booklet
The organisations and venues included in this handout offer free or low cost internet access or provide courses to help people use computers and access the internet. As some venues are not open every day and some courses have eligibility criteria it is advisable to contact the relevant organisation beforehand for further details.
Staff: When signposting a customer to a provider, please give them the address, telephone number and any relevant details. It will be worthwhile to contact the organisation to check that the details have not changed. Some organisations are appointment only, some will only take referrals and some are for specific clients only. Please note: The information in this guide is publicly available and was correct at the time of printing. Newcastle City Council cannot guarantee the quality of service
provided by the organisations listed in this booklet. If you know of any inaccuracies in the information provided here, please contact:
[email protected] or [email protected]
A centre or organisation which
does offer
free or low
cost internet access, OR which does offer IT training /
courses has this symbol in the relevant column:
A centre or organisation which
does not offer
open
access computers, OR which does not offer IT training /
courses has this symbol in the relevant column:
Organisation/Location
Access
Courses/Training
AgeUK Newcastle
5th Floor, Hadrian House Higham Place
Newcastle upon Tyne, NE1 8AF 0191 232 6488
No open access. Computer loan project available where older people can “try before they buy”, borrowing a computer for up to 3 months. Please call to find out more.
Opportunities through Age UK for people aged 50 plus to access a Digital
Champion to help assess their needs & give support. Outreach facility.
Centre Against Unemployment
4 Cloth Market,
Newcastle upon Tyne, NE1 1EE 0191 232 4606
Yes (contact for details). No
Chinese ICT Open Learning Centre
117 Westgate Road Newcastle upon Tyne NE1 4AG.
0191 2303158
[email protected] http://www.c-ict.co.uk
34 PCs, 3 laptops. Used for courses am and pm but also some drop-in use (jobseeking, e-mail checking etc) outside these times.
Please do not turn up, but call to see if they are able to help.
Learndirect, UK Online and Train to Gain.
IT skills: entry - Level 2 (spreadsheets, word processing); Employability (CVs, covering letters, job seeking).
95% courses free/funded. Available to all over 19s.
City Library
Charles Avison Building, 33 New Bridge Street West Newcastle upon Tyne NE1 8AX
0191 2774100
86 computers with internet access. Free Wi-Fi throughout building. Library membership required. 1-2-1 Taster sessions, Work Clubs, IT courses
JET Learn My Way course Weds 10am – 12pm every week.
Organisation/Location
Access
Courses/Training
Civic Centre Customer Service Centre
Civic Centre
Newcastle upon Tyne NE1 8QH
0191 2328520
5 computers with internet access.
Library or guest login required.
No
Connexions @ City Library
Charles Avison Building, 33 New Bridge Street West Newcastle upon Tyne NE1 8AX 0191 2771944 http://www.connexions-tw.co.uk/newcastle/ 2 PCs for use by Connexions clients.
Advice on Job searching, CV writing, employability skills.
Job Club
For 13-19 year olds
Crisis Skylight
City House 1 City Road
Newcastle upon Tyne NE1 2AF
0191 222 0622
No open access. Registered UK Online Centre. Education, training and employment centre for homeless and vulnerably-housed people. Computer training from Basic skills up to Level 2 - courses open to anyone over the age of 18 (not specific client group).
CSV Learning Newcastle
11 Nelson Street Newcastle Upon Tyne NE1 5AN
0191 2303833
www.csv.org.uk
No open access.
Computers may be free though, so call to see if it is possible.
CSV Learning has EFA and SFA funding for ICT at Entry Level 1 to Level 2 ICT
Employment Gateway by Intraining
Newcastle College, UG18 Rye Hill House, Scotswood Road Newcastle upon Tyne, NE4 7SA 0191 2004984
employmentgateway@intraining .co.uk
Drop-in IT facilities and resources for registered users (operated on referral basis).
Yes. Free for those in receipt of Jobseeker’s Allowance, Employment Support Allowance or one or more other inactive benefits (Council Tax, Housing, Income Support, Working Tax Credit etc).
Exchange Group
Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne
NE1 8AX 0191 2211177
http://www.exchangegroup.co.uk
Computer suite. Not open access.
National skills and employment training agency. Free and subsidised training for eligible learners.
National Careers Service
13 St James Street Newcastle upon Tyne NE1 4NF
0191 232 2640
https://nationalcareersservice.dir ect.gov.uk/Pages/Home.aspx
Yes. 2 computers for use by people searching for jobs, writing CVs etc.
No dedicated IT training onsite. Offer online career tools including Lifelong Learning Account.
Have advisors in residence in Job Centres to help with Universal Jobmatch and other online systems.
National Careers Service @ City Library
Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne
NE1 8AX 0191 2774100
No open access.
Bookable advice sessions. 6 x 45 minute 1-2-1
sessions on Tuesdays from 10.30am.
Booking required. CV, work and training advice.
Organisation/Location
Access
Courses/Training
Newcastle City Learning @ City Library
Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne
NE1 8AX 0191 2986960 newcastlecitylearning@newcastl e.gov.uk No open access.
Skills Funding Agency funded programmes. From beginners level. Various courses throughout year. Contact for details.
Newcastle Society for Blind People (NSBP)
Mea House Ellison Place Newcastle upon Tyne NE1 8XS
0191 232 7292
No open access. 4 classes per week led by Adult Learning Tutors. Teach independence skills using assistive software (Guide). Topics covered = Calendar, E-mail, Creative Writing, First Step Keyboard Skills. Partners within
'Vision to Work' group which supports VI people.
Northumbria University
Students' Union
Pandon Building room G2 Northumbria University Newcastle City Campus NE2 1XE
07544 802 809
No open access. Access is only available on Wednesdays 1-3 and there will be one-to-one tuition and information available on how to use computers. Basic classes
North of England Institute of Mining and Mechanical Engineers
Neville Hall, Westgate Road, Newcastle upon Tyne
NE1 1SE 0191 233 2459
Yes – by appointment. Registered UK Online Centre. Open to all. One to one tuition on demand (sessions usually last 1 hour at a time).
Space 2…
Newgate Shopping Centre, Clayton Street, Newcastle (old Woolworths building) NE1 5RB
0191 2765327
Yes. 8 ipads, 2 Apple Macs, 4 PCs.
For use by 13-18 year-olds.
Run by NE1 / Solar Learning / YMCA.
Learning Hubs for young people aged 14-18. Mix of 1-2-1 tuition and drop-in access (users must be registered with Solar Learning).
Tyneside Foyer
114 Westgate Road Newcastle upon Tyne NE1 4AQ
0191 260 6100
www.stonham.org.uk
No open access.
Internet connections and laptops in for residents in residential areas.
ICT Suite of 20 PCs. Bookable at certain times. Training courses for clients and clients of partner agencies. IT trainers and systems experts can be booked to provide training (costs for this vary).
U3A
Old Post Office 5 Pink Lane
Newcastle upon Tyne NE1 5DW
0191 230 4430
No open access.
Wednesday morning group which directs it's own learning – for older adults (50+).
Visitor Information Centre
8-9 Central Arcade, Newcastle upon Tyne NE1 5BQ
0191 2778000
4 computers with internet access.
Library or guest login required.
West End: Arthur’s Hill, Benwell, Blakelaw, Cruddas Park, Elswick,
Fenham & Scotswood
Organisation/Location
Access
Courses/Training
Blakelaw Library
Binswood Avenue, Blakelaw Newcastle upon Tyne,
NE5 3PN 0191 277 4100
Yes. 8 computers with internet access.
Library login required.
1-2-1 Taster Sessions Success 4 All sessions (see
http://success4all.moonfruit. com for more details)
Cornerstone Project
62 Armstrong Road Newcastle upon Tyne NE4 7TU
0191 226 0941
Yes. 4 PCs available for drop-in use Mon, Tue, Thurs pm, Fri am. Free use and printing. Open to all.
IT course led by trained tutor (Monday pm) - learning directed according to
attendee needs.
Denton Burn Library
West Road
Newcastle upon Tyne NE15 7QQ
0191 277 4100
Yes.13 computers with internet access.
Library login required.
1-2-1 Taster Sessions Work Club
Families Matter
Sure Start Cowgate and Blakelaw Children's Centre, Lindfield Avenue
Newcastle upon Tyne NE5 3PL
0191 214 2460
No. 2 laptops for use at workclub, not open access or drop in use.
Workclub run by 1 x Sure Start and Newcastle Futures staff. Open to all.
FAR (Fenham Association of Residents) Community Centre
40-46 Acanthus Avenue,
Fenham, Newcastle upon Tyne NE4 9YD
0191 274 9264
http://www.farcentre.org.uk/
No open access. 12 laptops for use by attendees at IT courses. IT for older learners (desktop publishing); Computer Literacy and Information Technology (CLAiT) course for adults.
Fenham Library
Fenham Hall Drive, Fenham Newcastle upon Tyne
NE4 9XD 0191 277 4100
Yes. 16 computers with internet access.
Library login required.
1-2-1 Taster Sessions, Work Club
First Step
435 Westgate Road Newcastle upon Tyne NE4 8RN
0191 2261213
Yes. Booking required. Staff on hand to help people get online.
Multi racial project for people based in Newcastle West. Offer access to UK Online Learning.
Digital Imaging / UK-Online Drop In / Basic Information Technology (Pre Entry - Level 2)
Job Search Drop In.
Integration Gates CIC Benwell Nature Park Visitor’s Centre Atkinson Road
Newcastle Upon Tyne Tyne & Wear
NE4 8XT
0191 273 9477
http://www.integrationgates.org. uk
Yes.15 computers with Internet access. Can be used on drop-in basis for job searching, T&W Homes applications, e-mails etc.
ICT courses/training and raising awareness of digital technology for people from BME and Ethnic Minority Communities in Newcastle. Regular staff on hand to assist with accessing websites, form filling etc.
Organisation/Location
Access
Courses/Training
JET (Jobs Education & Training)
34 Grainger Park Road, Grainger Park Estate Newcastle upon Tyne NE4 8RY
0191 273 5761
http://www.jetnorth.org.uk/index. php
No. 10 PCs for use by registered users at specific times or for courses/training.
Online Basics & Online Plus (Keyboard, mouse, job searching, Universal Job Match, shopping, banking). Employment skills & support and online application filling. Basic IT Skills (Microsoft Office). Open to anyone registered with JET. Classes supported by tutors.
Learning Links Newcastle
The Beacon Rooms 2, 3 & 4 Westgate Road Newcastle upon Tyne NE4 9PQ
0191 242 4897
http://www.learninglinkseurope.c om/
No open access. Only for recipients of JSA/ESA - Nationally recognised qualifications in IT, maths, English, job seeking skills. Some free training available.
Newcastle City Learning
Westgate Community College, West Road
Newcastle upon Tyne NE4 9LU
0191 2986960
newcastlecitylearning@newcastl e.gov.uk
Yes - Internet café, plus WIFI for learners who want to bring their own equipment. General or library login. No printing available for non NCL learners. Wifi only available to NCL learners.
Skills Funding Agency funded programmes from beginners level to
advanced. JCP mandated programmes run at this centre.
Newcastle Futures - Go West
Go West, 438 Westgate Road Newcastle upon Tyne
NE4 9BN 0191 272 5553
http://www.newcastlefutures.co. uk/
Yes. 3 computers (hoping to increase this shortly)
Offer referral and advice service to assist with finding employment and training courses. No in-house training provided.
Search Project
74 Adelaide Terrace Benwell
Newcastle upon Tyne NE4 9JN
0191 2737443
No open access. Some staff support to assist customers with online forms/
claims/welfare issues.
Tutor runs basic computer skills course for over 50s (Tuesdays and Thursdays 10-12).
3 computers available.
Student Care Bureau
414 Westgate Road Newcastle upon Tyne NE4 5NH
0191 2731607
enquiries@studentcareinternatio nal.co.uk
Yes. 4 computers, 2 laptops. Can be used on drop-in basis.
Registered UK Online Centre. Basic computing, CV writing, Job searching advice. Most courses free and available to all.
Success 4 All @ Millin Centre
Millin Centre
160-164 Ellesmere Road Newcastle upon Tyne NE4 8TR
07930469198
Yes, at specific times. 15 stations.
For use by 8-18 year-olds.
Must be registered with Success for All. Session details on website.
Learning Hubs for children aged up to 18. Mix of 1-2-1 tuition and drop-in access (users must be registered).
West End Library
Condercum Road Benwell
Newcastle upon Tyne NE4 9JH
0191 277 4100
Yes. 24 computers with internet access.
Library login required.
1-2-1 Taster Sessions Work Clubs:
East End: Byker, Heaton, Shieldfield, St Anthony’s, Walker
Organisation/Location
Access
Courses/Training
ACANE - African Community North East
1 Raby Cross, Byker Newcastle upon Tyne NE6 2FF
01912658110
http://tinyyurl.com/bykeracane
Yes. Please contact organisation for details.
Building Futures East
Low Yard
White Street, Walker Newcastle upon Tyne NE6 3PJ
0191 263 2752
No open access. 12 computers.
For use during weekly IT courses (Levels 1 & 2) and Job Club. Open to all.
Byker YMCA Neighbourhood Youth Project
71 Wolsely House Dunn Terrace, Byker Newcastle upon Tyne NE6 1DA
0191 2766052
http://www.newcastleymca.com/i ndex.php
Yes - 3 static PCs, 1 laptop, 1 Apple Mac. Open access for all (no age restriction)
No.
East End Customer Service Centre
83-85 Shields Road Byker
Newcastle upon Tyne NE6 1DL
0845 111 4101
Yes. 4 computers with internet access.
Library or guest log on required.
Organisation/Location
Access
Courses/Training
East End Library
Hadrian Square Byker
Newcastle upon Tyne NE6 1AL
0191 2774100
Yes.18 computers with internet access.
Library login required.
1-2-1 Taster Sessions Work Clubs:
Tuesdays 2- 4 pm Fridays 9 – 11 am
Henshaws North East
Room 25
Heaton Complex Trewhitt Road
Newcastle upon Tyne NE6 5DY
0191 275 9417
Yes. Accessible computer suite for blind and visually impaired users.
Partners within Vision to Work group which supports VI people in learning new skills and updating skills.
- iPad and iPhone - Email & Internet
- European Computer Driving Licence - Level 1 & Level 2.
- Back to Work Course - Touch Typing.
Some courses delivered in partnership with Newcastle City Learning.
High Heaton Library
Newton Road High Heaton
Newcastle upon Tyne NE7 7HD
0191 277 4100
Yes. 10 computers with internet access.
Library login required.
1-2-1 Taster Sessions Work Club
Martha & Mary's Community Café
Chillingham Road Newcastle upon Tyne NE6 5LN
0191 228 9078
http://www.marthaandmarys.co.uk/
Yes. 1 Public access computer. Printing facilities (small cost).
Organisation/Location
Access
Courses/Training
Pottery Bank Community Centre ( was Thomas Gaughan)
Yelverton Crescent Pottery Bank Walker
Newcastle upon Tyne NE6 3SW 0191 224 2349 [email protected] or http://www.thomasgaughan.co.uk/ Yes. Internet available on 6 laptops & 4 computers
Will be hosting Success 4 All sessions from September 2013.
Newcastle City Learning
Trewhitt Road Heaton Complex Newcastle upon Tyne NE6 5DY
0191 2782818
Yes. Internet Café with 6 computers. WIFI for learners who can bring their own equipment. General or library log in. No printing available for non NCL learners. Wifi available to NCL learners.
Skills Funding Agency funded programmes from beginners’ level to advanced.
JCP mandated
programmes run at this centre.
Newcastle Futures Resource Centre @ Pottery Bank
Yelverton Crescent Walker
Newcastle upon Tyne NE6 3SW
[email protected] www.newcastlefutures.co.uk
0191 209 2854
Yes. 4 computers.
Must be registered with Newcastle Futures
1-2-1 support with job search, compiling CVs, on-line application forms and access to internet:
Monday to Friday 9.30 – 4.00
Learn My Way sessions: Tuesday, Wednesday and Thursday mornings 9.30 – 12.30
Success 4 All @ Kids Kabin
Kids Kabin 10 Church Walk Newcastle upon Tyne NE6 3DW
0793 046 9198
Yes, at specific times. 4/5 stations. For use by 8-18 year-olds.
Must be registered with Success for All. Session details on website.
Learning Hubs for children aged up to 18. Mix of 1-2-1 tuition and drop-in access (users must be registered).
Success 4 All @ Walker Technology College
Walker Technology College, Waverdale Avenue
Newcastle Upon Tyne NE6 4LA
0793 046 9198
Yes, at specific times. 20+ stations. For use by 8-18 year-olds.
Must be registered with Success for All. Session details on website.
Learning Hubs for children aged up to 18. Mix of 1-2-1 tuition and drop-in access (users must be registered).
The Raby Centre, Newcastle College
Brinkburn Street Byker
Newcastle upon Tyne NE6 1PL
07912476818 or 07794215310
No open access. Weds & Fri mornings 9.30-12.00: IT For beginners. JCP and self referrals.
Walker Learning Hive
Christ Church, Walker Newcastle upon Tyne NE6 4DB 0191 271 0131 http://www.facebook.com/pages/ Walker-Learning-Hive-at-Christ-Church/426742760698359 Yes. 3-4 Laptops. The Hive is for YHN tenants and although other individuals can be supported, priority is given to the target group.
Registered UK Online Centre. Support with job searches, compiling CVs and benefit and housing enquiries. Basic introductory ICT courses.
National Careers Service Information Point.
Walker YMCA Detached Youth Project
633 Welbeck Road Walker
Newcastle upon Tyne NE6 4JL
0191 2624945
[email protected] rg.uk
Yes. 4 access points. Project for 13-25 year olds.
Organisation/Location
Access
Courses/Training
Walker Activity Dome
Wharrier Street NE6 3BR 0191 2782800
Yes. 7 access points. Library login required.
1-2-1 Taster Sessions Work Club
North: Gosforth, Lemington, Newbiggin Hall, Newburn, North
Kenton & West Denton
Organisation/Location
Access
Courses/Training
Burnside Community Garden & Community Hub
34 The Burnside, West Denton Newcastle upon Tyne
NE5 5BS 0191 3408411
burnsidecommunitygarden@gm ail.com
Yes. 7 open access computers available Tues, Wed, and Thurs 10.30 till 3.30pm. No booking required. Onsite café and garden.
Registered UK Online Centre. Offer access to basic IT courses and interactive video training. IT room available for hire (7 learners plus 1 trainer). Job Shop every Tuesday 10am-12pm.
Community Computer at Sure Start North - Northern Villages
The Brunswick Park Centre, Westfield Ave, Brunswick NE13 7EG
0191 217 1069
http://www.surestartnorthcc.org. uk
Yes. 1 PC available for public use.
No.
Cowgate YMCA Project
Cowgate Centre, Houghton Avenue, Newcastle upon Tyne NE5 3UT
0191 2712999
http://www.newcastleymca.com/i ndex.php
8 Internet linked PCs & 2 laptops.
Used in conjunction with support projects such as YMCA or Newcastle Futures.
No.
Exchange Group
Outer West Library, Denton Way, Denton Park Newcastle upon Tyne NE5 2QZ
0191 2645 716
http://www.exchangegroup.co.uk
Computer suite. Not open access.
National skills and employment training agency. Free and subsidised training for eligible learners.
Organisation/Location
Access
Courses/Training
Fawdon Library
Fawdon Community Centre, Fawdon Park Road
Newcastle upon Tyne NE3 2PJ
0191 277 4100
Yes. 3 computers with internet access.
Library login required.
1-2-1 Taster Sessions
Gosforth Library
Regent Farm Road, Gosforth Newcastle upon Tyne
NE3 3HD 0191 277 4100
Yes. 25 PN computers with internet access. Free Wi-Fi throughout building.
Library login required.
1-2-1 Taster Sessions Work Club:
2 -4pm Thursdays
Jesmond Library
St George’s Terrace, Jesmond Newcastle upon Tyne
NE2 2Dl
A community run facility is now open in the library building and is operated by the Friends of Jesmond Library.
0191 2812385
[email protected] http://jesmondlibrary.co.uk/
Yes. 10 PN computers with internet access. Library login required.
Kenton Bar Tenants and Residents Association
13a Mallowburn Crescent Kenton Bar
Newcastle upon Tyne NE3 3YL
01912861985
Kenton Library
Kenton Centre Hillsview Avenue Kenton
Newcastle upon Tyne NE3 3QJ
0191 277 4100
Yes. 14 computers with internet access.
Library login required.
1-2-1 Taster Sessions Work Club:
10.30 – 12.30 Mondays
Newbiggin Hall Library
Simonside Community Centre, Bedeburn Road
Newcastle upon Tyne NE5 4JQ
0191 277 4100
Yes. 8 computers with internet access.
Library login required.
1-2-1 Taster Sessions Newburn Library High Street Newburn NE15 8LN 0191 277 4100 [email protected]
Yes. 10 computers with internet access.
Library login required.
1-2-1 Taster Sessions Newcastle Futures Advice Sessions (Monday am)
Outer West Library
Denton Way Denton Park
Newcastle upon Tyne NE5 2QZ
0191 277 4100
Yes. 18 computers with internet access.
Library login required.
Organisation/Location
Access
Courses/Training
Sure Start North Children's Centre
Halewood Avenue Kenton
Newcastle upon Tyne NE3 3RX
0191 213 4100
3 laptops for use during Work Club.
No open access.
Workclub: Thursday 1-3pm. Support for job-seekers to write CVs, apply for jobs and training. Workclub is for families with children 0-12 years old and provides a child-friendly environment for job-seeking parents.
Wyndley House
Flat 1, Montague Estate Kenton
Newcastle upon Tyne NE3 4RJ
0191 2843397
Yes. 1 x Laptop and dongle.
Organisation/Location
Access
Courses/Training
Action for Blind, Newcastle
Parkside House Elton Street East Wallsend NE28 8QU 0191 262 0869 http://www.actionforblindpeople. org.uk/wallsend@actionforblindp eople.org.uk
No open access. IT suite with accessible software which can be accessed for job search activities through
appointment with a
coordinator. Partners within Vision to work group.
Haven (Tyneside) 323 High Street Gateshead NE8 1EQ 0191 477 5605 [email protected]
3 access points for current and ex-Haven residents. Drop-in Mon-Thurs 1-4.
Work Club: Friday 10-11am (Gateshead Office).
Regular training courses for 12-15 current and ex Haven residents held at Willington Quays.
JobCentre Plus
Citywide
https://www.gov.uk/contact-jobcentre-plus
Some access for jobseekers - usually bookable sessions by appointment only.
Have National Careers Service advisors in residence to assist
Jobseekers with Universal Jobmatch, Lifelong Learning Accounts etc.
Refer clients to Newcastle City Learning for
IT/Literacy/Numeracy training.
Newcastle City Learning
Citywide 0191 2986960
newcastlecitylearning@newcastl e.gov.uk
Internet cafes at Westgate College and Trewhitt Road (see local area for details).
Skills Funding Agency funded programmes from beginners level upwards. Learning programmes run through Newcastle City Learning at various venues across the City.
Organisation/Location
Access
Courses/Training
Newcastle Disability Forum ICT Outreach Project
Citywide 0191 2854556
No open access. Free service which sends a qualified ICT teacher into the homes of disabled people to teach them computer skills (including some national standards if requested) of their own choice and at their own pace.
Northern Learning Trust
Cheviot House
Beaminster Way East Kingston Park
Newcastle upon Tyne NE3 2ER
0191 271 0131
http://www.northernlearningtrust. org.uk/
No open access. See website for details.
Solar Learning
Citywide
0191 447 8808
No open access. Various programmes for children and young people aged 8-25 (see local area information for details).
The Energy Centre, Newcastle College Hadrian Road Wallsend NE28 6HH Sue Dickson: 07794215310 [email protected]
No open access. IT for Beginners: Tuesdays 9.30-12.00.
Union Learn
5th Floor
Commercial Union House 39 Pilgrim Street
Newcastle upon Tyne NE1 6QE
http://www.unionlearn.org.uk/reg ions/northern/northern-contacts
No open access. Use a partnership model to support learners and refer members to relevant courses. Help unions to support their members to access and progress through lifelong learning.
UNISON Bridges to Learning Project
Citywide (various locations) 0191 2774358 / 07984519969
[email protected] [email protected] v.uk
Learning Zone at Civic Centre for NCC staff / UNISON members.
Basic Digital Awareness Sessions / Computer Taster Sessions for Beginners / Intermediate computer skills including Word and Excel / EDCL Level 1 and 2
(sometimes cost attached). For City Council Staff / UNISON members.
National Support Agencies
BBC Webwise: http://www.bbc.co.uk/webwise/0/
Online courses and training
BT: http://www.bt.com/includingyou/getting-online.html?s_cid=con_FURL_getit
Online courses and training
Citizens Online: http://www.citizensonline.org.uk/
Nationwide initiatives: none specifically in the North East as yet but useful website.
Digital Unite: http://digitalunite.com/
Online courses and training
Go On: http://www.go-on.co.uk/get-involved/tools/tools-help-you-and-help-others/ getting-started/
Supporter of Digital Inclusion Projects Links to online courses and training
IT Can Help (Ability Net): [email protected]
Network of volunteers who are able to offer free local computer assistance to disabled people
Can diagnose and fix most computer related problems; Install and set up hardware, software, internet, email and accessibility settings
Learn My Way: http://www.learnmyway.com/
Online courses and training.
NIACE (National Institute of Adult Continuing Education):
http://www.niace.org.uk/
Offer advice and information on digital inclusion, links to online courses
UK Online: http://www.ukonlinecentres.com/