Software Product: System Company 2 Company 3 Company Name: Mark Systems
Website: www.marksystemsusa.com Sales Contact: John Rogovich
Phone: 800-972-7444
Cell Phone:
Email: [email protected] General Questions
How many different software products are required for a complete
implementation? 1
Is support delivered through a single source, or does each product
provide it's own support? Single source
Does each product require a separate database / licenses? No
Can the software be cloud-based? Yes
Can the software be self-hosted? Yes
Are enhancements / updates included with support or purchased
separately? Included with support
How frequently are enhancements released for each required
product? Quarterly
Do all modules retain the same consistent "look and feel"? Yes
Can the system be customized for our unique needs? Yes
Does the system support multiple companies within the same
software / database? Yes
Does the system include a full Document Management System? Yes Are documents included in the same database as other data? Yes Does the software company offer business management consulting
services delivered from software experts? Yes
Has the software company been in business for more then 30
years? Yes
Does the company have more then 100 other customers like us? Yes Is the software company located in the United States? Yes
Sales System
Traffic / Prospect Management
Does sales require a separate system or database from production or accounting?
No - one single database for all modules
Can sales be assigned to communities within divisions? Yes Can multiple priceouts be created for each prospect? Yes
Can unique sales contracts be created per division? Yes
Can unique sales agreements be created per community? Yes Can traffic data be broken down by community and/or region? Yes
Can traffic questions be customized? Yes
Can customer surveys be created? Yes
Can marketing campaigns (task lists) be defined? Yes
How are marketing campaigns triggered? By user-defined traffic responses
Is there any limit to marketing campaigns? No
Can the same mechanism (campaigns) be used for post-sales
communication? Yes
Are both hard copy and email communications supported? Yes
Can sales personnel schedule there own tasks? Yes
Can additional comments / notes be tracked by prospect and
salesperson? Yes
Sales Documents
Is there any limit to the number of buyers that can be included in a
sale? No
Are sales documents automatically generated? Yes
Is there any limit to the number of sales documents defined? No
Can sales documents be community specific? Yes
Can sales documents be user-defined, or must they come from the
software company? User-defined
Is sales document generation a standard part of the software or
does it require another step / product? Standard
Can electronic documents / files (scans of signed contracts, plans,
such as the field (based on permissions)? Yes Can pictures / specifications / other electronic documents be
attached to options? Yes
Can home buyers view attached documents? Yes
Selections / Change Orders
Can home buyers create a web-based selection sheet or "wish list"? Yes
Are non-priced (standard) selections included? Yes
Are sales prices calculated by cost + margin? Yes
Are prices locked in once selected? Yes
Are available selections controlled by community / model /
elevation? Yes
Are available selections controlled by stage of construction? Yes Do selections and sales comments flow directly to Purchase Orders
/ Work Orders? Yes
Is management notified when a sales agreement is created? Yes Are change orders supported within the same system as changes to
the original agreement? Yes
Are change order selections controlled by community / model /
elevation / stage of construction? Yes
Are custom options supported? Yes
Are sales management / purchasing automatically notified when a
custom option request is made? Yes
Can customer / prospect information be easily exported? Yes
Can prospect information be easily imported? Yes
Is financing information tracked for each sale? Yes
Are realtors tracked separately within the sales system? Yes Can we provide a login for the buyer's mortgage company to view
Software Product: System Company 2 Company 3 Purchasing / Estimating
Contracting
Does the system support single-step fixed price contracts? Yes Does the system support material list take-offs for suppliers? Yes Can contracts and material list take-offs be defined at the
community level and / or a global level? Yes
If contracts are defined globally, can community contracts override? Yes If material list offs are defined globally, can community
take-off requirements override or add to the global take-take-off? Yes Does the system support "wild carding" of contracted costs? Yes Do accepted contracts automatically update master base and
option budgets? Yes
Can multiple subcontractors be accepted for the same trade
(backup contracts)? Yes
Can we store pricing from multiple suppliers and decide who to use
by development or house? Yes
Can contracts be specified for individual houses only? Yes Are contracts controlled by effective / expiration date? Yes
How much contract history is available? Unlimited
Are vendor bid worksheets automatically generated from contracts
/ estimates? Yes
How are bid worksheets delivered to vendors (email / fax / web
portal)? Email / fax / web portal
Can bid worksheets be created for all products being offered in a
community at once? Yes
Can bid worksheets be created for specific products or a range of
products? Yes
Can bid worksheets be created for base house and option products,
together or individually? Yes
Can bid worksheets be automatically imported back into the
system? Yes
Are contracts created automatically from bid worksheets? Yes Can bid worksheets be accepted from multiple subcontractors
within a trade? Yes
Can one contract be defined as the "budget" contract per trade? Yes Can "Scope of Work" be defined individually for each trade / pay
point? Yes
Can electronic documents (contracts, scope, specifications, plans)
be attached to each contract? Yes
How are options defined independently of the underlying base
house? By sub-code within category
Can a single option be used on multiple house types with different costs / sales prices avoiding the requirement of using multiple
options? Yes
Are option costs managed in detail, by option and house type? Yes Can "wild carding" be used to specify option costs across house
types / elevations? Yes
Can option costs be defined globally, then overridden at the
community level if required? Yes
Contracted Work Orders
Are work orders generated automatically based on the sales
agreement, change orders and trade partner contracts by stage? Yes On average, is the work order generation process a 1 minute or less
task? Yes
Do work orders automatically include both base house and option
costs for each construction activity? Yes
Are work orders automatically turned into AP invoices once
approved by the field super? Yes
Can work orders be automatically emailed to the trades? Yes Can trade partners get copies of work orders from their portal? Yes Can work orders be re-assigned to different vendors after they are
the design process? Yes Take-Offs / Material Lists
Can material lists (take-offs) be defined globally, with only the
differences being maintained by community? Yes
Can material lists be imported and exported? Yes
Can prices lists be imported from suppliers? Yes
Can each supplier have a separate part number related to the
builder's part number? Yes
Is there a limit to the number of suppliers pricing for a given part? No Can supplier pricing be compared by material list / takeoff rather
than piece by piece? Yes
Can parts be easily replaced across all / a range of material lists? Yes If a change is made to a global (parent) material list, does that
change automatically appear in the subdivision (child) material
lists? Yes
Are all material lists for an option grouped within that option? Yes Do option take-offs combine with base take-offs to produce the
combined net result on a purchase order by cost code? Yes Are take-offs for base and options handled differently for spec
houses? No
Is "wild-carding" supported to reduce the number of required
takeoffs? Yes
Custom Options
Is purchasing / estimating automatically notified when a custom
option request is generated by sales? Yes
Is approval routing for custom options supported? Yes
Are custom options developed uniquely for each house? Yes
How long are custom option estimates available? Unlimited
Can custom option estimates be created from standard options
and/or previously created custom options? Yes
Is there any limit to the number of custom options on a house? No Purchase Orders
Is the purchase order generation process automatic based on
defined take-offs and selections from design? Yes
Can job budgets be created automatically before a job is accepted
for a "pro-forma" profit analysis, or must they be created manually? Yes On average, is the purchase order generation process a 1 minute or
less task? Yes
Can automatic, "included" sales options be applied per community? Yes Are purchase orders created at net eliminating part quantity
arithmetic showing +'s and -'s? Yes
Does each purchase order retain the intelligence of which options
are included, and the net cost for each option? Yes
Are option selections restricted as purchase orders are produced to
reduce or eliminate changes to PO's? Yes
For multi-family construction, can purchase orders be created at both the building and the unit level, with pro-rated costs allocated
to each unit? Yes
Can PO's be reassigned to different vendors after they're released? Yes If a PO is reassigned, does the system allow the user to either keep
the original cost or use the new vendor's prices? Yes
Variance Purchase Orders
Can superintendents generate VPOs from the field via phone,
tablet, etc.? Yes
Are individual VPO limits set by user? Yes
Are VPO approvals defined by a hierarchy based on the variance
type? Yes
Are users automatically notified when a VPO requires their review /
Software Product: System Company 2 Company 3
Job scheduling
Can schedules be assigned by plan / division / community? Yes Can trade partners view their schedules on the portals? Yes
Can supers view / update schedules on their phone? Yes
Does the system support both "system push", "no push" amd
"evenflow" scheduling? Yes
Does the system support multiple predecessors in a critical path? Yes Does the system support option schedules integrated in with an
existing house schedule? Yes
Are option schedules automatically integrated into base house
schedules based on change orders? Yes
Does the system support quality checklists for each activity for both
vendors and supers? Yes
Are payment approvals defined by activity? Yes
Can a super progress an activity WITHOUT approving payment? Yes Is schedule information available to customers via their portal? Yes Does the system support summary (milestone) schedule reporting? Yes
Can user-defined schedule reports be created? Yes
Website / Portals
Can data be tied to existing sales data? Yes
Are their specific portals for:
Superintendents? Yes
Trade Partners? Yes
Customers? Yes
Mortgage Lenders? Yes
Do web portals use the same database as all other modules, or
must data be uploaded to the web? Yes
If uploaded, how frequently is the data transferred? N/A Must updated information from the web be downloaded and
processed, or is the database instantly updated as it happens? Updated instantly Can all web users see job start and selection information (without
prices)? Yes
Can all web users see appropriate attached documents (plans,
specifications, markups, etc.)? Yes
Automatic notification to subs of insurance expiration, schedule
changes, new purchase documents, lien waivers, etc.? Yes Automatic delivery of work orders, purchase orders, service orders,
VPO's, backcharges to web portals? Yes
Automatic email of workorders, purchase orders, service orders,
Accounting Job Cost
Are job budgets created automatically from the sales agreement /
change orders? Yes
Are variances tracked separately from standard costs? Yes Are options tracked separately from base house costs? Yes
Can reports be generated for variances only? Yes
Can job profitability reports be generated at any time? Yes Is performance (volume, profit margin) tracked for both base house
models and options? Yes
Are indirect costs captured by subdivision? Yes
Can indirect costs be allocated to each job? Yes
Are job closings automatic? (Cost to complete calculation and setup
of reserve) Yes
How are cost codes assigned/created? User-defined
Can cost codes be added/changed once created? Yes
Are budgets by pay point within each trade and job? Yes
General Accounting
Can multiple periods be open at the same time? Multiple years? Yes - unlimited
How long is financial detail maintained? Unlimited
Can we "drill up" from a GL transaction to the source entry screen,
and from there to the source document (invoice / PO)? Yes
Does the system support batch control for auditing? Yes
Can one transaction effect multiple companies? Yes
Are automatic inter-company transactions supported? Yes
Does the system provide cross-company GL reporting? Yes
Can journal entries be imported from Excel? Yes
Can GL budgets be imported and exported from/to Excel? Yes Can GL budgets be created automatically from prior year actual? Yes
Accounts Payable
Are EFT payments to subcontractors supported? Yes
Is MICR check printing supported? Yes
Can Invoices be distributed to multiple companies? Yes
Auto-pay based on super's approval from web portal? Yes
Are super approvals instantly updated in the database, or must they
be uploaded? Instantly
Automatic lien waiver generation and tracking during check
processing? Yes
User-defined lien waiver format and verbiage? Yes
Automatic check-hold based on expired insurance, outstanding lien
waivers, etc.? Yes
Can invoices be paid at any time without changing the due date? Yes Can invoices be selected automatically or individually? Yes
Can invoices be selected by house? Yes
Multiple purchasing addresses per vendor? Yes
Communications preference by vendor (email / fax / web / etc.)? Yes
Financial Reporting
Can financial report be created per division/company? Yes
How flexible are the financial reporting templates? Completely user-defined Are standard pre-coded financial statements included (P&L, Balance
Sheet, etc.)? Yes
Does the system support GAAP financial statements? Yes
Does the system support user-defined financial statements? Yes Does the system support user-defined "cross tab" financial
statements (excel format)? Yes
Can consolidated reports be generated even if each company has a
different chart of accounts? Yes
Software Product: System Company 2 Company 3
Can ad-hoc reports be created? Yes
Can custom reports be created? Yes
How are standard reports viewed? Via report viewer, pdf or Excel
Can reports be exported to XLS/PDF? Yes
Can reports be distributed through email? Yes
Can we use any report writer or are we limited to a specific one? Any
System Administration
How are security profiles created/maintained?
By type, then individually by user
How is divisional security handled?
Data security by region / company / subdivision Can security by assigned by job tasks – PO administrator, office
manager, sales, corporate? Yes
Can security profiles filter community or regional data? Yes Implementation
What is recommended timeframe? What is the cost?
What is the timeframe once contract is signed? Will we have any preparation materials? What can we do now to prepare? Is there an implementation schedule? How will data be migrated into the system?
Does the software company offer project management services during implementation?
Does the software company offer data gathering services during implementation
Cost
General
Is the software paid for up-front or as-you-build? As you build Are software changes incorporated for FREE?
How often are changes implemented? How are software changes determined? Do we have any say on software changes? One-time Licensing Training Data Conversion Implementation Monthly Support Software Maintenance Other Upgrades / enhancements Per-unit charges Travel Other