WWW.WIPRO.COM
DO BUSINESS BETTER WITH THE EXPERTISE OF DEVELOPING STRATEGIES AND THE
EXPERIENCE OF DELIVERING THEM, WIPRO CONSULTING SERVICES HELPS BUSINESSES GO FURTHER THAN THEIR COMPETITORS.
PUTTING ANSWERS TO WORK
WIPRO CONSULTING SERVICES
Operating environment for global organizations is increasingly getting
complex. IT is essential for transformation of functional areas to be in harmony with the business strategy. As change becomes the new normal in the business world, organizations today need to reinvent in order to excel.
Wipro Consulting Services consults and leads organizational and business process transformation to improve performance, increase effectiveness, reduce costs and improve resilience. It introduces leading edge practices and offers business advisory, business and functional transformation, IT consulting and risk, and compliance services to many of the world’s leading organizations,
governments and institutions.
WCS OFFERS BUSINESS-FOCUSED,
FUNCTION-DRIVEN AND INFORMATION TECHNOLOGY-ENABLED TRANSFORMATION
OUR SERVICES
DELIVERING SUSTAINABLE RESULTS AND
A REAL BOTTOM-LINE
IMPACT
• Program Management
• Simplification by Design for Business Transformation
• Business Strategy &
Target Operating Model Design
• Business Resilience
• Cost & Productivity Optimization
• Product Strategy and Design
• Enterprise Performance Management
• Customer Relationship Management
• Finance Operations Transformation
• Change Management
• IT Strategy
• IT Organisation Design and Operating Model
• IT for IT
• ERP Strategy and Design
• IT Spend Optimization
• Governance, Risk &
Compliance
• Simplification by Design for IT Transformation
• Service Integration and Management
• Service Modeling
• HCM Technology Adoption and Excellence
• HCM Business Process Optimization
• HCM Target Operating Model Definition
• HCM Retain, Retrain and Engage Human Capital
BUSINESS
TRANSFORMATION
INFORMATION TECHNOLOGY ENABLEMENT
PEOPLE
TRANSFORMATION
VALUE REALIZATION MANAGEMENT
WE HELP REALIZE VALUE THROUGH WCS PRACTICES AND OFFERINGS
Our offering are delivered by our consultants based across North America, Western Europe, India, the Middle East, Africa and the Asia Pacific. As a business unit of Wipro, we are able to offer end-to-end 360 degree services, from strategy to design to implementation, combining the benefits of proximity and global leverage.
Human Capital and Business Change Management (HRBCM) services enable clients to plan and execute an achievable roadmap for transforming their people practices, from optimizing their HR delivery model to deploying new cloud technologies and using HR data to make better decisions.
HRBCM
Industry Services (Government) provide comprehensive consulting solutions and services, including consultancy and advisory services to government departments and ministries at central/federal, state, local levels, state/central PSUs etc. in India and across the world to effectively deliver citizen services.
IS
Governance, Risk and Compliance (GRC) services address an organization’s challenges around security compliance, enterprise-wide risk management, business continuity and security assessment through targeted solutions.
GRC
Finance and Accounting Management (F&A) services support CFOs in meeting business challenges, delivering revenue growth, achieving better operating margin, increasing shareholder value and improving asset efficiency.
F&A
Process Excellence (PE) services enable clients to respond effectively to complex operating models, rising costs, continually shifting regulations and market conditions through its re-engineering expertise and proprietary meta framework (Simplification by Design) across business and IT processes.
PE
Value Chain Management (VCM) services enable a holistic and integrated approach through a combination of inward-focused supply chain (SCM) and externally- oriented customer relationship management (CRM).
VCM
Cyber Security Consulting enables to think, consult, and sell via value at risk assessment and cyber security diagnostics and pull through for tool enabled enterprise security services.
CS
Program Management (PM) Governance &
execution of multi-functional initiatives across Business, Operations, Technology &
Infrastructure.
The team consists of former directors with minimum of 25 years' experience in successfully designing
& delivering programs for clients globally.
PM WCS PRACTICES AND OFFERINGS
META FRAMEWORKS METHODOLOGY AND SOLUTIONS VALUE DELIVERD
TOP-DOWN BUSINESS PERSPECTIVE
BOTTOM-UP OPERATIONAL PERSPECTIVE
CHANGE MANAGEMENT
GOVERNANCE
Discover Diagnose Design ToM Build Implement
Simplification By Design
Human Capital Transformation
Business Resilience Enterprise Performance Management Cyber Security Value at Risk &
Assessment Framework
Demand Sensing Global Business
Services Service Integration &
Management
Supply Chain Resilience
Customer Experience (CX) Service Resilience Cost and Pace of Change Business Operational
Excellence Advisory Service Modeling
Business Transformation
Information Technology Enablement
Human Capital Transformation
Cyber Security Consulting
Identification & prioritization of investment portfolios for transformation
Enhancement of business scalability
Development of solutions focused on both ‘upstream’
and ‘downstream’ of IT Capability augmentation through a customized approach
Facilitation of sustainable change
Enhancement of RoI through transformation
HELPING YOU PROVIDE
Cyber security diagnostics
& value at risk assessments Program Management – Governance & execution of cross functional client initiatives
WIPRO CONSULTING SERVICES FOCUSES ON
WHY WCS ?
$
$
INCREASE IN REVENUE
REDUCE OPERATING COSTS
SHAREHOLDER VALUE OPERATIONALIZE THE STRATEGY
TRANSFORMATION INITIATIVES TRANSFORMATION
THEMES VALUE
DRIVERS
DIFFERENTIATE AT THE FRONT
1 2 3
STANDARDIZE AT THE CORE
Client centric go-to-market structure
Deep industry and advanced technology focus
Integrated consulting capability
Process assets
Automation and non linear models
Technology accelerators 1
2 3
COLLABORATING WITH CUSTOMERS TO DO BUSINESS BETTER
KEY ENABLERS
• Differentiated client engagement - Differentiation at the front through industry and client insight
• Deep industry insights - Uncovering key characteristics of industries and offering unique solutions
• Strategic partnerships - 360 degree relationship; collaborative offerings and innovation with market leaders in ERP, supply chain, accounting and CRM tools and solutions
• People - 750+ global consultants with domain expertise;
local presence in four continents and extensive
cross-industry experience and members of the prestigious Management Consultancies Association
• Thought leadership - Teaching cases and thought papers in Harvard Business School, Knowledge@Wharton, and other prestigious journals
• End to end services - Helping customers operationalize the strategy; integration with Wipro IT, product engineering and BPO services; process and technical expertise; ownership of business outcomes and enhancement of value realization through innovative solutions
• Centre for excellence - Solutions aligned to industry pain points, meta frameworks, templates and accelerators;
knowledge and expertise of delivering global projects across industries; global delivery model targeting faster, efficient and business aligned KPIs
• Innovation at work - Engage, retain, develop for enabling transformation, investment in next-gen technologies
• In-house research wing - Global Research Competency
Center to help our clients with product and
market expansion
OUR SUCCESS STORIES
GLOBAL SOFTWARE &
ENTERTAINMENT COMPANY
#1
REDUCTION OF
OBSOLETE INVENTORY
Redesigned entire global supply chain for physical products using leading edge analytics and supply chain segmentation matching hundreds of products to customers based on cost and velocity
Developed new operating model, processing, requirements
& IT platform (APO)
$250m
TOP LINE REVENUE INCREASE
$250m - $400m
Account Reconciliation solution led to more than
reduction in the audit fees and brought more than 50% reduction in manual efforts. Also helped the finance organisation in reducing the monthly close cycle by 2 days
LEADING TECHNOLOGY COMPANY
#3
50%
Facilitated seamless movement to the captive IT operating model for the bank’s first captive centre by executing a robust change management strategy
during the critical go-live period. Effective engagemet led to retention of more than 20 colleagues identified as “key talent at risk”
TOP TIER
INVESTMENT BANK
#4
MORE THAN 15 MAJOR
ESCALATIONS AND CLOSE TO A 100
HELPDESK CALLS WERE AVOIDED
Helped drive ‘Service Excellence’ program through internal SIAM function, creating a robust and repeatable framework for TCO reduction in application support
Support cost optimization through proactive problem management, user experience enhancement, location and resource synergies driven by SIAM
LARGE GLOBAL
PHARMACEUTICAL MAJOR
#2
17%
CORPORATE OFFICE, WIPRO LIMITED, DODDAKANNELLI, SARJAPUR ROAD, BANGALORE - 560 035, INDIA. TEL : +91 (80) 2844 0011, FAX : +91 (80) 2844 0256
WWW.WIPRO.COM CONSULTING | SYSTEM INTEGRATION | BUSINESS PROCESS SERVICES
ABOUT WIPRO LTD.
Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Business Process Services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of over 150,000, serving clients in 175+ cities across 6 continents. For more information, please visit www.wipro.com
© Wipro Limited 2015 IND/B&T/Jan-Dec 2015