issue. Please follow the instructions below to download and install the Update Tool using your Windows PC. This Update is only valid for the nTelos Wireless Samsung Repp™; it is incompatible with all other models.
Requirements for Using the Update Tool
Computer • Desktop/Laptop computer running either Microsoft Windows 7, Vista, or XP 4 Currently, there is no support for Apple computers • All firewall & anti-virus programs should be disabled • Administrative privileges required to download & install software including drivers • An available USB port on the PC that supports 2.0 USB Phone • Fully charged battery Other • USB data cable (included in Retail Box) Note: this is the same cable used to charge your device. • Available USB Port. 4 Direct connection of the USB cable to the computer’s USB port is strongly advised. The use of a USB hub or docking station is NOT recommended. • Your PC must be connected to a live internet connection to download the Update Tool.
IMPORTANT
The bootloader update process will not update the Android OS version of the Repp. The Repp is powered by Android 2.3.6 Gingerbread. The OS will continue to be the same after the update process.
Back-up Your Data
Before proceeding with the update process, Back-up/Synch your data to maintian: • Calendar Events
• Contacts • E-mail Accounts • Messages
Important: Synch your Gmail, Corporate Microsoft Exchange, and/or POP3 e-mail accounts. Please ensure that all critical information has been Backed-up before applying this update.
By syncing your Google Gmail information and Exchange Mail accounts, you are backing up your information.
Back-up Recommendations
• Google Gmail
4 From the Home screen, select Menu à Settings à Accounts & Sync.
4 Select your Google account and checkmark the boxes for mail, contacts and calendar to enable synchronization. 4 Select Sync now.
• Exchange Mail
4 From the Home screen, select Menu à Settings à Accounts & Sync.
4 Select your Exchange Mail account and checkmark the boxes for mail, contacts and calendar to enable synchronization.
4 Select Sync now. • Save Contacts to SD Card
4 Go to your contact lists “People” à Menu à Import/Export. 4 Select Export to SD card.
4 Confirm export by selecting OK.
• After the upgrade, you can log back into your Google Gmail and Exchange Mail accounts to retrieve your information. IMPORTANT: you will need your user name and password. Write them down so you do not forget:
Google Gmail –
Username
Password
Did you forget your password? For assistance with recovering your Gmail password go to
http://www.google.com/accounts/recovery.
Corporate Exchange Account – Username
Password
For assistance with your corporate Exchange account, contact your IT support desk. Google Play –
1. To obtain a copy of the Upgrade Tool, download the file from support page link, www.ntelos.com/repp-bu under Samsung Repp Bootloader Update Tool.
2. Save the file to a specified location. We recommend Desktop for easy access.
Step 2: Installing Upgrade Tool
Important: We highly recommend that you uninstall all Samsung software or Samsung drivers from your PC before beginning the installation.
3. Select Install to begin the installation.
4. After the Update Tool has been installed, select Finish. If directed to Restart computer, select “Yes, I want to restart my computer now” and select Finish.
1. Click on the Update Tool icon on your Desktop.
2. After reading the End User License Agreement, check the button “I accept the terms in the license agreement.” and then select Next.
3. A warning will prompt you to synchronize the data on your mobile device and to charge your battery fully before proceeding with the update. Refer to “Back-up Your Data” on page 1 for instructions on backing-up/synching
4. Remove the battery from the device, then put the battery back in the device. Select Next.
6. Press the Volume Up key to place the device in Download Mode. Select Next.
8. Press Start Software Download button to start the update process.
10. A pop-up message will show that the software update is complete. Select OK.
11. Select Exit to close the Update Tool.
12. After the software update, the phone will restart.
13. Unplug the USB cable from the computer and the mobile device.
