Information. Siemens Enterprise Communications

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Information

Siemens Enterprise Communications www.siemens-enterprise.com

Information

HiPath 500 V9

The Professional Communications System for Small Businesses

and Offices

HiPath 500, the classic phone system, is based on reliable ISDN

technology and delivers the highest possible reliability. Whether in

small businesses, offices or practices with up to ten employees, the

system provides professional support in any environment where

communication plays a central role.

Professional

Professional

HiPath 500 – Overview of the options

Professional

HiPath 500 provides a wide range of options for communication in small enter-prises. The public network is accessed through the ISDN carrier. Digital system phones (U_P0/E) can be operated together with traditional analog phones, fax machines and entrance telephones. DECT base stations ensure full coverage for cord-less communication using DECT mobile devices. PCs can be connected via the LAN interface, thus enabling employees to use Computer Telephony Integration (CTI) or administration functions via PCs.

Model variants

Depending on company size, HiPath 500 is available in two variants, each with a fixed maximum configuration. The system offers an exceptional scope of services that enables smaller companies in particular to perform business conveniently and effi-ciently.

Telephones

The widest range of modern, digital system phones ensures the right phone can be chosen for every workstation. Clear dis-plays and interactive user prompts mean that users can intuitively learn how to oper-ate these phones. Communication stoper-ates are displayed by the illuminated key con-cept - enabling users to operate phones quickly and directly.

HiPath Cordless Office

HiPath Cordless Office is the ideal solution for cordless telephony in a business envi-ronment. The current DECT mobile devices enable the convenient use of system fea-tures such as the central phone book. Sev-eral DECT base stations guarantee disrup-tion-free connection through roaming and handover.

• Up to three base stations (over U_P0/E) • 16 OpenStage Mobile DECT mobile

devices

• Up to 10,000 m2 _{of area coverage,}

depending on the construction of the floors or buildings

Entry Voice Mail (EVM)

All HiPath 500 communications systems are equipped with integrated voice mail with the following scope of features: • 24 personal mailboxes with two

user-specific announcements.

• Incoming messages are indicated on system phone displays.

• Visual signaling via LEDs (function key must be configured).

• Approximately 120 minutes of system storage capacity.

Individual "announcement before answer-ing", for fast call acceptance, or automatic call processing, for targeted patching through suffix dialing, make the entry voice mail especially convenient for callers.

Team functions

Executive/secretary or team functions allow employees to work together more easily. Intelligent call distribution, together with integrated voice mail, greatly improves employee availability for external callers.

myPortal entry Web Services

myPortal entry Web Services offer the opti-mal Unified Communications entry solu-tion for the HiPath communicasolu-tions sys-tem. The services available with this solution come with two different user interfaces that are perfectly tuned to the working environment in which they are applied. Mobile employees access Unified Communications services via myPortal web, a mobile client which offers an opti-mized display for smartphones. Office con-tacts benefit from the myPortal entry desk-top client based on the latest Widget technology.

HiPath 500 – Overview of the options

HiPath 500 – Overview of the options

HiPath 500

Public ISDN network

IP network Digital interfaces 4 analog connections Cordless multicell solution

DECT base stations OpenStage Mobile

Analog fax Door

intercom Analog phone OpenStage

myPortal entry

Web Services switchLAN PC for CTI

LAN interface U_P0/E interface a/b interface UP0/E interface Plug PC

Professional

myPortal entry Web Services

Presence status display

myPortal entry Web Services reduce the uncertainty of if and how your employees can be reached. A single glance gives you information on employee reachability, regardless of whether they are in the office, working from home or are on the road. With myPortal entry Web Services, you can specify your own presence status (e.g. "Office", "Meeting", "Gone out", etc.) and in this way inform your employees and col-leagues of your availability. This can be per-formed not only from your office PC, but also from your cell phone while traveling. The current presence status setting of other employees is updated on your PC or cell phone. This lets them determine imme-diately whether or not a particular employee is reachable.

Optimum reachability

through status-based call

forwarding

Each employee can set up specific call for-warding numbers for each presence status. When employees change their presence status, myPortal entry Web Services auto-matically forwards calls and thus ensures reachability. Lost calls are a thing of the past.

Single voicemail

After returning from a meeting or a trip, employees no longer need to check a num-ber of different mailboxes for voice mes-sages. They can instead use the integrated voicemail function of their HiPath commu-nications system as their sole voicemail box. This mailbox can be conveniently operated on the graphical user interface of myPortal web or myPortal entry. Of course, voicemails can also be requested over the telephone by conventional means. All incoming calls can be directed to users' voicemail boxes based on their presence status and have the myPortal entry Web Services inform them of any messages. The displayed voicemail journal can be used to obtain additional information on the call.

Call journal with call

re-scheduling

Data on all incoming and outgoing calls is recorded in the call journal of the user's office PC. This provides a clear overview of all missed calls, making it possible to respond efficiently. Callbacks can be made directly from the journal with a simple click of the mouse. If the contact needs to be called back at a later time, the automatic call re-scheduling feature can be used. Employees can also make notes to refresh their memories when the re-scheduled call is placed.

Directories

myPortal entry Web Services lets users quickly access the phone numbers stored centrally in the HiPath communications platform and import their personal Outlook contacts. The multi-directory search func-tion can be used to rapidly find the required contact.

Call control

Using myPortal entry, users can operate their telephones directly from their office PC and accept incoming calls by mouse click. Select the call or voicemail journal directly from the directories per mouse click to avoid misdialing.

Alternatively, the phone numbers can be entered directly or using the redial feature.

Users can dial from their cell phones using the myPortal entry Web Services directories or they can enter the numbers manually. The callback or call-through functions of the HiPath communications system can be applied to lower costs.

Incoming calls are always presented on the cell phone in a consistent manner, regard-less of whether they were received directly or via the callback function of the HiPath system.

Make optimal use of existing

telephone rates

With myPortal entry Web Services, mobile employees can place every call at the best rate via the HiPath communications system using the One Number Service.

One Number Service

From now on, contacts only need a single phone number to reach employees. The One Number Service ensures that employ-ees are always available via the same num-ber and that the numnum-ber stored in the sys-tem is always displayed to the called party for outgoing calls. This function is active, regardless of whether the employee is using the office phone or cell phone.

Telephones

OpenStage T

The OpenStage T family of phones enable fast and easy access to the numerous fea-tures of the phone system via the tried and tested U_P0/E interface.

OpenStage 10 T

OpenStage 10 T is the right choice when it comes to the most important telephony functions. It is therefore ideal for com-monly used rooms such as entrance halls. OpenStage 15 T

OpenStage 15 T is an entry model for stan-dard workstations. With its display, func-tion keys (preprogrammed, freely program-mable) and full duplex hands-free function, it provides basic convenience functions. OpenStage 20 T

OpenStage 20 T is a fully equipped conve-nience telephone that fulfills the high demands placed on design and use in an office environment with its swiveling graphic display and multi-function 3-way navigator.

OpenStage 30 T

OpenStage 30 T is a model for various workstation environments. It provides a full duplex hands-free function as well as function keys (preprogrammed, freely pro-grammable) and with its headset connec-tion is ideal for call centers.

OpenStage 40 T

OpenStage 40 T is a fully equipped conve-nience telephone with large swiveling dis-play and multi-functional 5-way navigator for office workstations. The freely pro-grammable function keys are innovatively labeled on the display.

OpenStage 60 T/80 T

OpenStage 60 T/80 T are top models for executive boards, upper management and secretarial offices. They are equipped with a large swiveling display, TouchGuide, TouchSlider, preprogrammed function keys, freely programmable touch keys and have mode keys for operating applications. Accessories

• OpenStage phone adapter:

With one a/b and one U_P0/E interface for connecting additional phones or a fax machine.

• OpenStage Key Module 15:

with 18 programmable keys, key label-ing with paper.

• OpenStage Key Module 40/60/80: With 12 freely programmable keys that can be labeled on the display.

• OpenStage USB extension:

for connecting the acoustic unit as well as configuring OpenStage 60 T and OpenStage 80 T phones.

• OpenStage Acoustic Unit:

For external speakers and microphones.

Gigaset professional and

OpenStage Mobile

The current cordless telephones provide employees with optimum freedom of movement in the enterprise while allowing continuous accessibility at the same time. This makes them the ideal addition to the workstation telephone.

Gigaset S4 professional

Gigaset S4 professional is an elegant DECT mobile device with full duplex speaker-phone and Bluetooth interface (e.g. for headset). It provides an illuminated graphic display with high resolution and compre-hensive status indicators, up to 12 hours talk time and 165 hours standby time. OpenStage SL4 professional

OpenStage SL4 professional is the smallest and lightest DECT mobile device in the portfolio. It fulfills the highest demands with high-end functionality and design. The scope of features is comparable to that of system-specific table-top phones. Gigaset M2 professional

System administration

The system is administered via the HiPath 3000 Manager C (supplied) or HiPath 3000 Manager E administration tool. This way e.g. stations can be configured, names changed, rights for external traffic assigned or the keys on the phone worksta-tion programmed.

The administration tool runs on Microsoft Windows and can be connected to a system via a V.24, S₀ or LAN interface.

To protect the communications system and customer data from unauthorized access, system administration is only possible via individual user IDs.

HiPath Accounting

Manager

The accounting manager determines costs for all communications services (phone, fax, Internet) generated by HiPath 500 and enables costs to be broken down according to extension, trunk or department. The HiPath Accounting Manager (supplied) provides functions to

• download the call details recorded by the communications system

• display and sort call data

• create simple reports using filter func-tions

• display the memory capacity of the sys-tem-internal data memory

• clear the call data memory

Technical Data

Network interfaces

ISDN

• S₀ basic rate access with DSS1 protocol – Point-to-multipoint connection – System connection

User interfaces

Digital

• U_P0/E to connect OpenStage T tele-phones and DECT base stations Analog

• a/b for connecting analog equipment, e.g. group 3 fax or modem

S₀ bus

• S₀ user bus for up to eight indepen-dently powered terminal devices (e.g. fax, ISDN PC card)

Other interfaces

LAN interface

• 10 MBit Ethernet connection for admin-istration purposes and software solu-tions

V.24

• For connecting a call charge printer

Power supply

Systems, by default, are designed for mains operation. Possible power outages can be optionally bypassed with an uninterrupt-ible power supply (UPS).

Rated input voltage (AC) 88 V to 264 V Rated frequency 50/60 Hz

Environmental operating

conditions

• Temperature: +5 °C to +40 °C (+41 °F to +104 °F) • Relative humidity: 5 % to 85 %

Color

arctic white

Dimensions

470 x 370 x 80 (H x W x D in mm)

Weight

approx. 2 kg

Maximum configuration HiPath 540 HiPath 580

Connections to carrier network 2 S₀ (4 B channels) 2 S₀ (4 B channels)

Max. analog users (a/b) 4 4

Max. digital users (U_P0/E) 4 8

Additional subscribers over Phone Adapter 4 8

Max. HiPath Cordless users 8 16

Max. number of HiPath Cordless base stations 3 3

LAN interface (TCP/IP) 1 1

Copyright © Siemens Enterprise

Communications GmbH & Co. KG, 02/2012 Hofmannstr. 51, D-80200 München

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Reference No.: A31002-H1590-D100-1-7629 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract.

Availability and technical specifications are subject to change without notice.

OpenScape, OpenStage and HiPath are registered trademarks of Siemens Enterprise

Communications GmbH & Co. KG.