Global Banking and Bill Pay
Quick Start
User Guide
468 Industrial Way West Eatontown, NJ 07724
Logging in _________________________________
Logging in to Global Banking is as easy as one, two, three. Just launch your web browser, (Internet Explorer™ , or Netscape Navigator™ e.g.) and go to www.fafcu.com. On the screen you will see the icon Global Banking. Click here to get to the login screen.
Click on this Global Banking icon to get started. Open your web browser and go
Getting Started _____________________________
Okay, you’re ready to start banking online. Follow the steps below and you’ll be managing your money online like a pro in minutes. There is no registration process necessary. All FAFCU members are automatically eligible.
Enter your Member Number (remember to leave off the suffix and
only enter your base account #)
Your password is the last 4 digits of your Social Security #
Note: One of our security measures is that if you or someone attempting to gain access to your account uses an invalid Member # and Password 3 times
Internet Banking Overview ___________________
With Internet Banking from Global Banking it’s safe, fast, and easy to manage your finances on your terms. Now you can take care of all your banking needs from home, work, or anywhere you have Internet access. Plus, you’re not limited to business hours. Global Banking is available 24 hours, 7 days a week, for 365 days a year.
Look at all you can do:
• Pay anyone, anytime, anywhere…with a few clicks of the mouse • Transfer funds anytime of the day or night
• See detailed views of your account activity, including transaction histories • Schedule payments up to a year in advance of the due date
• Set up recurring payments to be made automatically at the frequency you specify • Manage your money easily by downloading your account information directly
Account Information ______________________
This page allows you a quick view of all your accounts. With Account Access, you can view your current deposit and loan balances, view several months of
transaction history for each account and transfer funds between your accounts. This is a great reference and filing system.
Gain information about any of your accounts by clicking here.
Click the Printer Friendly button to make a hard copy of your
account information
Each account is underlined and is a link to more information about the account. Click on the account name for a more
Account History ____________________________
When you click on one of your accounts listed on the previous page, you will be shown a window with detailed information about that account.
To download the displayed transaction history into Quicken™ or Microsoft Money™, click
Account Transfer _________________________
It’s easy to transfer money from one of your statement accounts to another. Click on Account Transfer and you will be taken to a screen that resembles the one below. This will allow you to transfer funds between accounts.
Select the account you wish to transfer FROM.
Enter the amount you wish to transfer. Click on Transfers.
1
2
3
Select the account you wish to transfer TO.
4
Click Transfer Funds to submit the transfer. You’ll be taken to a confirmation page where you can double check
all the details before completing the transfer.
Account Management _______________________
One big benefit of Global Banking Account Access is your access to information about all of your accounts at any time. Management and maintenance of your accounts is much easier when they are right in front of you.
Click on Online Forms for Address Changes.
Interface with Quicken
™or MS Money
™________
This page allows you to export your account information into either a QIF or OFX file format. To export your account information into Quicken™ or Microsoft Money™ follow the instructions found on the screen below.
Exporting account information is a feature of FAFCU’s Global Banking service that will enable you to perform online transactions directly from within Personal Finance Management (PFM) software programs such as Microsoft Money and Intuit’s Quicken or QuickBooks, without having to log on to First Atlantic FCU’s website.
FAFCU’s Global Banking uses OFX (Open Financial Exchange). OFX is an Internet communication standard developed in conjunction with the Financial Services industry. OFX allows software running on your PC to communicate with First Atlantic FCU’s databases using a secure, encrypted session.
Choose which account you will want to export
Enter the transaction period of time this account should include.
Bill Pay Overview ___________________________
Online Bill Payment offers you convenience, cost-savings and best of all, time savings! No more buying stamps, making out checks and licking envelopes. Pay all your bills online anytime, anywhere – just by logging into Global Banking and clicking on the Bill Payment icon.
Pay anyone, anytime, from anywhere.
Payment history is automatically collected for you records. You choose the date you want your payment to be made…up to a year in advance.
• Schedule recurring payments for regularly occurring bills.
• Edit or delete scheduled payments any time before a payment is processed
___________________________________________
To register for Online Bill Pay, you must review and accept the disclosure and complete the registration form. Within 3 days from being submitted electronically to FAFCU for processing, you will be able to use the service. Simply click the Bill Payment icon and when you see the screen above, you are ready to start paying bills online.
Payees ____________________________________
A payee is any person or company that you pay, including your utility company, your landlord, or even your babysitter – anyone to whom you would normally send a check. The page below lists a sample set of payees.
Payment Type lists method of Bill Payment.
From this menu bar you can launch into one of the four main functional areas. See the next page for further details.
Clicking the payee name will display detailed information about the payee. This includes account #, address, telephone #, and payment type.
Payee Setup ________________________________
From the Payees window you can access the window shown below to setup your list of payees. It only takes a minute to set up new payees. Add Payee allows you to create a new payee by searching an electronic database or adding the payee manually. Enter your payee name and the state and our database will do a
nation-wide search for that payee’s information.
Payee Setup ________________________________
If you are paying a merchant not listed in our database or an individual such as your babysitter, you will need to add them manually by clicking Add Payee Manually.
Fill out the fields with your payee’s name, payment or billing address, and phone number and enter your account #.
You must also give your payee a nickname that will help you easily identify them when scheduling payments. The nickname does not
appear on the check.
Scheduling Payments ________________________
Use this feature to make payments to a payee – just like writing a check! Specify the payment as either a single or recurring payment. Payees are listed by name, account number and payment type.
Payee is listed by name and Account #
Payment Type is listed as either electronic or check
Enter the payment amount
Click the Recurring Date button to specify one of seven recurring payment frequencies. (See next page)
Scheduling Payments ________________________
When you have a payee who will receive payments on a recurring basis (i.e. your car payment) you can create a recurring payment for that payee. Click the Recurring Date button on the previous page and the window below will appear.
Choose recurring payments options from the pull-down menu items, for day, month etc.
Scheduling Payments ________________________
After selecting the payment frequency, click OK and you will be returned to the screen below:
Click the Schedule Payments button and a confirmation screen will appear like below.
Schedule Payments __________________________
Make Edits and Deletions to your payee schedule by following these steps.
Check the box in front of the Payee
you want to edit
Click on the function you wish
to perform from the menu bar at the
bottom of your screen.
This EDIT PAYEE page will come up
This window will allow you to edit
Payment History ____________________________
By clicking the View Payments button, you will be shown a listing of the payee’s scheduled future and historical payments. You’ll have the option to edit, delete, or schedule new payments. (Note: If you delete a payee, you have also deleted the history)
All payment transactions are listed in columns
and by classification.
To make a revision to any payment, first click in the box in front of the Payee. Then click on any of
the options listed at the bottom of the screen. Notice the type of payment:
R is recurring, S is single
To change the date range of the payment history,
