Installing SmartGate Remote Backup (Ahsay) Software

SmartGate Remote Backup Ahsay Instructions v2.doc Page 1 of 11

Installing SmartGate Remote Backup (Ahsay) Software

Thank you for using the SmartGate remote backup solution. We’re confident that this will

greatly improve the performance and reliability of your backups.

The installation normally takes less than 15 minutes. These instructions show a picture at each

click in the installation process.

Before you begin, please make sure you have the following:

Your Remote Backup Password

1.

Download and Install the SmartGate Backup Software

a. The SmartGate Backup system uses a program called “Ahsay” to encrypt and maintain your backups. Download the software with this link:

http://ariel.smartgate.com/obs/download/acb-win.exe b. When prompted, click Run:

d. Select English for the language and click OK:

SmartGate Remote Backup Ahsay Instructions v2.doc Page 3 of 11 f. Accept the licensing agreement and click Next:

h. In most cases, select “anyone who uses this computer”:

j. Make sure Launch ACB is checked and click Finish:

2.

Login and Create your Backup

a. At this point you should see the registration window, enter ariel.smartgate.com as the “backup server” as shown below, then click Next:

SmartGate Remote Backup Ahsay Instructions v2.doc Page 7 of 11 b. Click the blue link that says “Already a user?”

This is located in the bottom left corner of the window:

d. Now you have the option to select which files and folders you want to backup:

e. In most cases you will make sure there My Documents is checked. If you also want to backup your favorites, Outlook, Outlook Express, or your Desktop files, check those. When you are finished selecting, click Next:

SmartGate Remote Backup Ahsay Instructions v2.doc Page 9 of 11 When you have set your schedule, click Next.

h. Click the Save Setting link in the upper right corner of the Ahsay window:

i. You should receive a confirmation that the settings were saved successfully, click OK:

j. You may close the Ahsay backup software using the red X in the upper-right corner:

3.

You’re Done!

a. The backup log and status report will be emailed to you automatically. If you’d prefer to check it manually, just start the backup software (Ahsay A-Click Backup > AhsayACB) by clicking on your Start button.

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Frequently Asked Questions:

Q. What if I add new files, or take new pictures with my camera, will those be backed up?

A. Yes, if you used the recommend setting to backup “My Documents” (see step 2e) then all new

files that are saved to the My Documents folder will automatically be included in the backup. So

just make sure to save your files to the My Documents folder and they will be backed up on

schedule.

Q. How do I know if my backup is working?

A. The backup log and status report will be emailed to you automatically. If you’d prefer to

check it manually, just start the backup software (Ahsay A-Click Backup > AhsayACB) by

clicking on your Start button. Then click the Backup Log button as shown below:

Q. I want to change my backup schedule, how do I do that?

A. Start the backup software (Ahsay A-Click Backup > AhsayACB) and then click on the

calendar button as shown below:

Q. What if I need to restore a file from backup?

A. Start the backup software (Ahsay A-Click Backup > AhsayACB) and then click the Restore

button (as seen below). You’ll be walked through the restore process.

Q. Help! I have more questions!