Value-Added and UPS Returns
SMServices Rates
Domestic
Effective January 2, 2006
Automatic Daily Pickup: Weekly Service Charge Weekly Billed Revenue:
– $0.00-$14.99 $16.00
– $15.00-$59.99 $11.00
– $60.00 or more $7.00
Collect On Delivery (C.O.D.) $8.50
Declared Value for Carriage $0.00-$100.00 – $0.00
$100.01-$300.00 – $1.50 minimum $300.01-$50,000.00 – $0.50 per $100.00
of declared value
Proof Of Delivery – (Fax or Mail) $3.00
Saturday Delivery $12.50
Saturday Pickup $12.50
UPS Delivery Confirmation $1.25
– Signature Required $2.25
– Adult Signature Required $3.25
UPS On-Call PickupSM
UPS Air Services $4.00
– Daily Pickup Account No charge
Same Day UPS Ground/UPS 3 Day SelectSM
– Via ups.com/pickup $4.00
– Via 1-800-PICK-UPS® $5.00
Future Day UPS Ground/UPS 3 Day Select
– Via ups.com/pickup $2.00
– Via 1-800-PICK-UPS $4.00
Verbal Confirmation Of Delivery $3.00
Service
Value-Added Services
Rate
UPS Returns Services
UPS ReturnsSM
– Print Return Label $0.50
– Electronic Return Label $1.00
– Print and Mail Return Label $2.25
UPS ReturnsSMPlus
– 1 UPS Pickup Attempt $4.00
– 3 UPS Pickup Attempts $5.25
– Call Tag $7.00
Service Rate
– Rates do not include a fuel surcharge. For current fuel surcharge rates, visit ups.com®.
– For UPS SonicAir®
service options, visit www.sonicair.ups.com. – The dimensional
weight factor for domestic packages is 194.
Other Charges
Domestic
Effective January 2, 2006
– Rates do not include a fuel surcharge. For current fuel surcharge rates, visit ups.com®.
– For UPS SonicAir®service options,
visit www.sonicair.ups.com. – The dimensional weight factor
for domestic packages is 194. – The billable weight for each:
• Oversize 1 package is 30 pounds • Oversize 2 package is 70 pounds • Oversize 3 package is 90 pounds
Charge Rate
Additional Handling $6.00
Address Correction
– UPS Air Services and UPS 3 Day SelectSM $10.00
•UPS Air Hundredweight Services Maximum of $70.00 per shipment
– UPS Ground $5.00
•UPS Ground Hundredweight Service Maximum of $35.00 per shipment
Chargeback for Consignee Billing Shipments $10.00
Delivery Area Surcharge
– Commercial $1.30
– Residential $2.10
– UPS Hundredweight Service® $7.50
Destination Outside Service Area $10.00
Excessive Tracking, Tracing
and Refund Requests $3.00
Hazardous Materials Surcharge
– UPS Air Services and UPS 3 Day Select $30.00
– UPS Ground $20.00
Large Package Surcharge $40.00
Missing/Invalid Account Number
or Refusal Fee $10.00
Over Maximum Limits $50.00
Pickup of Returns Services Shipments – UPS 3 Day Select and UPS Ground
when no other packages are shipped $10.00
Residential Surcharge
– UPS Air Services and UPS 3 Day Select $2.10
– UPS Air Hundredweight Services and
UPS Ground Hundredweight Service $20.00
Undeliverable Package Return Charge – From the 48 contiguous states
•UPS Air Services and UPS 3 Day Select Applicable UPS 3 Day Select commercial rate
•UPS Ground Applicable UPS Ground commercial rate
– From Alaska
•UPS Air Services to the 48 contiguous states Applicable UPS Ground commercial rate
•UPS Next Day Air within Alaska Applicable UPS Next Day Air commercial rate
•UPS Ground Applicable UPS Ground commercial rate
– From Hawaii
•UPS Air Services to the 48 contiguous states Applicable UPS Ground commercial rate
•UPS Next Day Air within Hawaii Applicable UPS Next Day Air commercial rate
•UPS Ground Applicable UPS Ground commercial rate
Effective January 2, 2006
Value-Added Services
Domestic
Automatic Daily Pickup
A UPS driver will stop at your location each day, Monday through Friday, to pick up all your Ground, Air and International packages. You will also receive Daily Rates, which are the lowest published rates available to UPS customers. Call 1-800-PICK-UPS®for details.
Collect On Delivery (C.O.D.) C.O.D. service is available for packages shipped throughout the United States and Puerto Rico. Currency is not accepted for payment. The service charge is $8.50 per package. C.O.D. service is not available when using a UPS 3 Day SelectSMSame-Day Pickup
shipping document or a UPS Ground Same-Day Pickup shipping document. See page 110 for an explanation of UPS 3 Day Select Same-Day Pickup and UPS Ground Same-Day Pickup shipping documents.
UPS C.O.D. AutomaticSMService
A UPS CapitalSMC.O.D. Enhancement
Service that ensures advance funding of UPS C.O.D. remittances and elimi-nates manual check processing tasks via electronic funds transfers directly into your designated bank accounts. Customers are sent daily reports of pay-ments received, net deposits to accounts and total returned items. To qualify for this contractual service, customers must have minimum annual C.O.D. remittances of $30,000.00. Visit upscapital.com or call 1-800-637-0620 for more information.
UPS C.O.D. Secure®
Service A UPS Capital C.O.D. Enhancement Service that provides all the benefits of UPS C.O.D. AutomaticSM, but also
provides protection for returned C.O.D.
checks up to a specified limit. Requires minimum annual C.O.D. remittances of $50,000.00 to qualify for this contrac-tual service. Visit upscapital.com or call 1-800-637-0620 for more information.
UPS C.O.D. ElectronicSM
Processing Use UPS WorldShipTM, UPS Internet
Shipping, UPS CampusShipTM, UPS
OnLine®Shipping Tool or a UPS ReadyTM
solution. Simply type in the package and C.O.D. information and the ship-ping system will produce a barcoded address label that contains all C.O.D. information.
Manual C.O.D. Tags
To use a manual C.O.D. tag, type or print an address label and attach it to the top of your package. Complete a UPS C.O.D. tag per the instructions on the tag and specify the exact amount due. Then, attach the C.O.D. tag to the package, covering the address label. Retain the “Shipper Receipt” portion for your records.
A UPS C.O.D. tag must be attached to each package for which a C.O.D. amount is to be collected.
Declared Value for Carriage A package is automatically protected against loss or damage up to $100.00. Additional protection up to $50,000.00 per package is available upon request. Refer to the “Terms and Conditions” for more information. Declared Value charges are listed below:
Hold for Pickup
Hold for Pickup service is available at no additional charge. We’ll deliver the package to a selected UPS Customer Center and telephone the recipient for pickup.
Packages are usually available by 8:30 a.m. on the scheduled day of delivery. When picking up the package, the recipient is required to present a government-issued photo ID. If a customer’s representative is picking up the package, a letter authorizing release of the package or a company ID is required. Packages not picked up within five business days of arrival will be returned.
Hold for Pickup service is not available for Saturday delivery shipments. Call 1-800-PICK-UPS to determine the most convenient UPS Hold for Pickup location.
For each package, prepare a label including the words “Hold for Pickup,” the recipient’s name and telephone number and the full address of the UPS Customer Center. In addition, apply a UPS Hold for Pickup label above the address label on the package. Visit the “Order Supplies” Quick Link on the ups.com®home page or call
1-800-PICK-UPS to order Hold for Pickup labels.
Proof Of Delivery (P.O.D.) Each request for P.O.D. of a shipment via fax or mail is subject to a $3.00 charge, to be assessed to the shipper. Value-added services are available with all UPS domestic service options except UPS SonicAir®and Air Freight Services, unless
otherwise indicated.
Declared Value Charges
$0.00-$100.00 $0.00
$100.01-$300.00 $1.50 minimum $300.01-$50,000.00 $0.50 per
Value-Added Services
(continued)
Domestic
Saturday Delivery and Pickup Saturday delivery is available for UPS Next Day Air®Early A.M.®, UPS Next
Day Air®and UPS 2nd Day Air®services.
Saturday delivery is not available for UPS Next Day Air Saver®or UPS 2nd
Day Air A.M.®services.
Saturday delivery of UPS Next Day Air Early A.M. shipments is guaranteed one hour later than the guaranteed week-day delivery time to most destinations. Saturday delivery of UPS Next Day Air shipments is guaranteed an hour and a half later than the guaranteed weekday delivery time to destinations where the weekday guaranteed delivery time is either 10:30 a.m. or 12:00 p.m. Saturday delivery of UPS 2nd Day Air shipments is guaranteed by end of day to destinations where UPS Next Day Air is committed by 10:30 a.m. or 12:00 p.m. Refer to ups.com®or call
1-800-PICK-UPS®for delivery areas.
Each Express Envelope or package must bear a Saturday Delivery routing label. The charge for this Saturday delivery service is $12.50 per Express Envelope or package. This fee is billed to the payer of the transportation charges. There is no Saturday delivery fee for UPS Next Day Air Hundredweight or UPS 2nd Day Air Hundredweight shipments. If a Saturday pickup is requested, the charge per Express Envelope, package or Hundredweight shipment is $12.50. This service is available for UPS Next Day Air Early A.M., UPS Next Day Air, UPS Next Day Air Saver, UPS 2nd Day Air A.M. and UPS 2nd Day Air. If a Saturday pickup is scheduled, but
nothing is shipped, a $12.50 service charge will be assessed.
UPS Delivery Confirmation, Signature Required and Adult Signature Required (Domestic) Automatic confirmation of delivery for domestic shipments is $1.25 per pack-age. Can be combined with one of the following options:
– Signature Required – $1.00 additional per package
– Adult Signature Required – $2.00 additional per package
Available by using UPS WorldShipTM,
UPS Internet Shipping, UPS CampusShipTM, UPS OnLine®Shipping
Tool or a UPS ReadyTMsolution meeting
the most current specifications set forth in the UPS Guide to Labeling. The ship-per selects “Adult Signature Required” under “Delivery Confirmation,” and a smart label is printed with all necessary information included. The printed delivery confirmations are mailed.
UPS On-Call PickupSM
Schedule a pickup via ups.com/pickup or by calling 1-800-PICK-UPS. This service is available Monday through Friday for all UPS services. Additionally, Saturday pickup is available for all UPS Next Day Air and UPS 2nd Day Air services.
If you request UPS On-Call Pickup for UPS Air Services, Express Envelopes or packages, there may be a per-package
fee (see chart below). There is no charge for international export On-Call Pickup.
If you request UPS On-Call Pickup for UPS 3 Day SelectSMand UPS Ground
packages, there will be an additional fee per package. These fees apply to all UPS customers.
Customers scheduling a pickup for UPS Ground or UPS 3 Day Select pack-ages on ups.com/pickup will first need to generate a UPS Shipping Label using UPS Internet Shipping or another approved UPS shipping system. For exceptions, call 1-800-PICK-UPS. You can request same-day pickup in most parts of the country. Additionally, you can schedule a future-day pickup for the next business day, or later in the week, for all locations in the United States.
Verbal Confirmation of Delivery A charge of $3.00 is assessed per request for Verbal Confirmation of Delivery of a UPS Next Day Air Early A.M. package.
Schedule Same Future
a Pickup Day Day
ups.com/pickup $4.00 $2.00
1-800-PICK-UPS® $5.00 $4.00
Schedule
a Pickup Fee
Daily Pickup Account No Charge
All Others $4.00
Effective January 2, 2006
UPS Returns Services
Domestic
To meet a range of reverse logistics needs and simplify the process of collecting customer returns, UPS offers a variety of returns services:
UPS ReturnsSM: You generate a return
label for your customer, or UPS provides your customer with a label via e-mail or mail.
UPS ReturnsSM
Plus: UPS brings the return label to your customer’s pickup location when we pick up the return package.
UPS Authorized Return Service®(ARS):
Contractual service in which UPS pro-vides you with an ample supply of preprinted return labels that you send to your customers. We will preprint the return destination on the return
label according to your specifications. You have the option of including a return label with your outbound ship-ment or distributing the label separately to your customer.
For All Returns Services:
– Offered via UPS Next Day Air®, UPS
2nd Day Air®, UPS 3 Day SelectSMand
UPS Ground services, where available – Available to shippers using UPS
WorldShipTM, UPS Internet Shipping,
UPS CampusShipTM, UPS OnLine®
Shipping Tool, an approved UPS ReadyTMsolution or Returns on the
Web (not applicable to ARS) – Available for shipments within the
50 states; shipments from Puerto Rico to the United States are not permitted
– Transportation fee is billed when the package is delivered (except Call Tag)
– Your customers can drop off their packages at any location of The UPS Store®, UPS Drop Box* (now also
accepting UPS Ground returns), UPS Customer Center or any UPS Authorized Shipping OutletSM; give their package
to a UPS service provider; or schedule a pickup at ups.com®or by calling
1-800-PICK-UPS®** (not applicable
for 3 UPS Pickup Attempts) – Packages must be UPS-compatible† – Hazardous Materials requiring
ship-ping papers are not allowed in UPS Returns Services
UPS ReturnsSMon the Web: Innovative,
web-enabled, contractual returns service designed to expedite business returns by automating the returns process completely from your website or your customer service center. Labels are transmitted electronically to your customers and can be affixed to the package(s) intended to be returned.
Other returns services available include Print and Mail Return Label, 1 UPS Pickup Attempt and 3 UPS Pickup Attempts. Key features include reduced processing time, full package tracking, improved customer service and hosting by an Application Service Provider (ASP), which means you won’t have to
maintain this service on your server and you’ll have the most up-to-date program.
Visit ups.com or call 1-800-PICK-UPS to determine whether UPS Returns on the Web is the appropriate solution for your business. Available Options $0.50 $1.00 $2.25 $4.00 $5.25 $7.00 – You generate the label and include it in an outbound shipment or distribute separately
to your customer, who then applies the label to the package
– UPS e-mails the label upon your request to your customer, who then prints the label and applies it to the package
– UPS prints the label upon your request and mails it to your customer, who applies the label to the package
– If the package cannot be picked up on the first attempt, we will leave the return label at the pickup location
– If the package cannot be picked up on the first attempt, we will attempt to pick up the package on each of the next two business days. If the package cannot be picked up after the third attempt, the return label will be returned to UPS.
– UPS is replacing Call Tag with an improved service offering – 3 UPS Pickup Attempts (see description above)
– Benefits of using 3 UPS Pickup Attempts include choosing either ground or air services, receiving visibility on your return shipment and incurring transportation charges when the package is delivered
UPS ReturnsSMPlus
*The maximum acceptable size for each Drop Box pack-age is 16" x 13" x 2". **Additional pickup
fees apply. †A package fitting this
description does not need to be originally delivered by UPS, but should fall within UPS size and weight limits and conform to UPS packaging guidelines.
Description Fee
Print Return Label
Electronic Return Label
Print and Mail Return Label
1 UPS Pickup Attempt
3 UPS Pickup Attempts
Call Tag
Other Charges
Domestic
Additional Handling
An Additional Handling charge of $6.00 may be applied to the following: – Any article that is encased in an
out-side shipping container made of metal or wood.
– Any item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated cardboard shipping container.
– Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 inches.
An Additional Handling charge will not be assessed to packages qualifying for a Large Package Surcharge.
UPS also reserves the right to assess the charge for any package that, in UPS’s sole discretion, requires special handling.
Address Correction
If UPS is unable to deliver any package as addressed by the shipper or if the package has an incorrect or incomplete address, UPS will determine and make reasonable efforts to secure the correct or complete address. An address vali-dated by UPS may be incorrect or incomplete for purposes of completing delivery, and may be corrected by UPS. If the correct or complete address is secured, UPS will attempt delivery,
the shipper will be provided with the correct address and an Address Correction charge will be assessed: – $10.00 for UPS Next Day Air®Early
A.M.®, UPS Next Day Air®, UPS Next
Day Air Saver®, UPS 2nd Day Air
A.M.®, UPS 2nd Day Air®and UPS
3 Day SelectSM. Maximum charge
of $70.00 per UPS Hundredweight Service®shipment.
– $5.00 for UPS Ground. Maximum charge of $35.00 per UPS Hundred-weight Service shipment.
For customers using UPS WorldShipTM,
UPS Internet Shipping, UPS Campus-Ship or UPS OnLine®Shipping Tool, city,
state and ZIP CodeTMcombinations are
automatically validated within each system. UPS Internet Shipping and UPS CampusShipTMcan automatically
vali-date your address against our street level address database. UPS WorldShip has the ability to validate your addresses against our street level address data-base, but does not automatically do so.
Chargeback for
Consignee Billing Shipments If a shipper ships a package(s) to an unauthorized consignee receiver, the shipper will be assessed a $10.00 fee per package in addition to the Net Transportation Charges.
Delivery Area Surcharge
A Delivery Area Surcharge applies to each Express Envelope and package delivered to certain ZIP Codes. Go to ups.com®or call 1-800-PICK-UPS®
for a listing of applicable ZIP Codes. – $1.30 per Express Envelope or package
delivered to a commercial destination. – $2.10 per Express Envelope or
package delivered to a residential destination.
– $7.50 per UPS Hundredweight Service shipment.
Destination Outside Service Area If delivery of a UPS Next Day Air Early A.M. shipment is requested to a desti-nation outside the Early A.M. service area, UPS reserves the right to assess a billing adjustment fee of $10.00 per shipment.
Excessive Tracking, Tracing and Refund Requests
The shipper may be assessed a $3.00 charge per request for excessive track-ing, tracing and refund requests. See the “Terms and Conditions.”
The following information applies to all levels of UPS domestic service except UPS SonicAir®and Air Freight Services, unless
Effective January 2, 2006
Other Charges
(continued)
Domestic
Hazardous Materials
UPS accepts Hazardous Materials only from customers with UPS Hazardous Materials contracts and Automatic Daily Pickups, and then for transport only within and between all 50 states and Puerto Rico.
From the 48 Contiguous States No domestic contract is required for “Other Regulated Materials” (ORM-D) ground shipments in the 48 contiguous states, some dry ice shipments, materials prepared in accordance with Title 49 C.F.R. 173.4 and Excepted Quantities as defined in International Air Transport Association (IATA) 2.7.
From Alaska and Hawaii
No domestic contract is required for island (Hawaii) and limited intra-Alaska ground ORM-D shipments, some dry ice shipments, materials prepared in accordance with Title 49 C.F.R. 173.4 and Excepted Quantities as defined in International Air Transport Association (IATA) 2.7.
The Hazardous Materials charge per package requiring shipping papers under Title 49 C.F.R. Section 172.200 is $20.00 for UPS Ground shipments and $30.00 for all other domestic services. Refer to the UPS Guide for Shipping Ground and Air Hazardous Materials at ups.com®for carrier
require-ments, restrictions and updates, or call the UPS Hazardous Materials Support Center at 1-800-554-9964 for details.
Large Package Surcharge A package is considered a “Large Package” when its length plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches, but does not exceed the maximum UPS size of 165 inches.
Large Packages shipped using UPS Ground are subject to a minimum bill-able weight of 90 pounds. Large Pack-ages shipped using UPS Air Services or UPS 3 Day SelectSMare subject to
a minimum billable rate of $90.00.
A Large Package Surcharge of $40.00 will apply. An Additional Handling Charge will not be assessed when a Large Package Surcharge is applied. The minimum billable rate will not apply to UPS Hundredweight Service®
shipments.
Missing/Invalid Account Number or Refusal Fee
An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges: – A $10.00 charge per package will be
assessed for shipments with a missing or invalid account number. Additionally, if the consignee or third party fails to pay the shipping charges, the original shipper will be billed the shipping charges.
Over Maximum Limits
Packages with an actual weight of more than 150 pounds, or that exceed 108 inches in length, or exceed a total of 165 inches in length and girth [(2 x width) + (2 x height)] combined, as measured to determine their billable weight, are not accepted for transpor-tation. If found in the UPS system, they are subject to one of the following additional charges:
– Over Maximum Weight: $50.00 – Over Maximum Length: $50.00 – Over Maximum Size: $50.00
Refer to the “Terms and Conditions” and the UPS Tariff at ups.com for details.
Pickup of Returns Services Shipments A Pickup charge of $10.00 will be assessed when a pickup is requested for a UPS 3 Day Select or a UPS Ground Returns Services package when no other packages are shipped.
Residential Surcharge
A residential delivery is defined as delivery to a location that is a home,
including a business operating out of a home that does not have an entrance open to the public. Add $2.10 to the appropriate rate for each Express Envelope or package going to a domes-tic residential destination (except UPS Ground packages). Add $20.00 to the appropriate rate for each UPS Hundredweight Service shipment going to a domestic residential destination.
Undeliverable Package Return Charge
Domestic packages refused by the consignee, or which cannot be delivered due to any other cause beyond UPS’s control, will be returned to the shipper at the shipper’s expense.
From the 48 Contiguous States Undeliverable packages shipped via UPS Air Services and UPS 3 Day Select will be subject to an Undeliverable Package Return Charge based on the applicable UPS 3 Day Select commer-cial rate. Undeliverable packages originally shipped via UPS Ground will be subject to an Undeliverable Package Return Charge based on the applicable UPS Ground commercial rate.
From Alaska and Hawaii
Undeliverable packages shipped via UPS Air Services to the 48 contiguous states will be subject to an Undeliver-able Package Return Charge based on the applicable UPS Ground commercial rate. Undeliverable packages shipped via UPS Next Day Air within Alaska or within Hawaii will be subject to an Undeliverable Package Return Charge based on the applicable UPS Next Day Air®commercial rate. Undeliverable
packages shipped via UPS Ground will be subject to an Undeliverable Package Return Charge based on the applicable UPS Ground commercial rate.
