5.2.2019
Researcher’s curriculum vitae
1. Full name and date
• Lähteenmäki, Ilkka Mikael • gender: male
• date: 5.2.2018
2. Date and place of birth, nationality, current residence • 16.3.1963, Mänttä, Finland
• Finnish
• Nurmijärvi, Herontie 3, 01830 Lepsämä, Finland 3. Education
• Doctor of Science (Economics), Oulu University, Marketing, 14.12.2006, Oulu, (Pentti Kaiteran katu 1, 90014 Oulu), Finland
• Master of Science (Economics), University of Jyväskylä, accounting, 13.7.1989, Jyväskylä, Finland
• High School graduate, High School of Mänttä, 31.5.1982, Mänttä, Finland
4. Linguistic skills
• Mother tongue: Finnish
• English (proficient user), Swedish (independent user), Germany (basic user) 5. Current position
• Research Fellow, Aalto University • Adjunct Professor, University of Oulu
• Ph.D. affiliations with Hanken and University of Oulu • Other positions:
o Senior Advisor, Bankiton, since March 2014, 20 % ownership o Senior Advisor, ArtWaveSurf, since September 2014, 5% ownership 6. Previous work experience
• Head of Business Planning, Danske Bank Finland, November 2014-October 2016 • Researcher (research leave from Danske Bank), University of Oulu, November
2013-November 2014
• Head of Business Development, Danske Bank AS, June 2012-November 2013
• Researcher (research leave from Tieto Oyj), Tampere University of Technology, February 2011-February 2012
• Principal Business Consultant, Tieto Oyj, August 2005-February 2012 • Business Development Manager, TietoEnator, January 1999-August 2005 • Sales Manager, TietoEnator, March 1996-January 1999
• Bank Manager, Savings Bank Group and Merita, October 1989-September 1995 • Credit Manager, Kesko Oyj, April 1988-October 1989
Executive board positions:
• Management Team, Sampo Bank, February 2012-June 2012
• Management Team of Personal Services, Danske Bank Finland, June 2012-November 2013 • Management team of Personal Services Business Development, Danske Bank AS
(Denmark), June 2012-November 2013
• Steering Group, Danske Bank Finland, November 2014-October 2016 • Board of Directors, Kiinteistömaailma, June 2012-November 2013
• Board of Directors and Management Team, Finnish Service Alliance, January 2015- 7. Research funding as well as leadership and supervision
• Source of funding, funding period and amount of funding since 2010 o Savings Bank’s Foundation, 2018, 6.000 €
o Savings Bank’s Foundation, 2017, 5.000 €
o Jenny and Antti Wihuri Foundation, 2014, 10.000 € o Foundation for Economic Education, 2011, 7.000 € o Savings Bank’s Foundation, 2011, 5.000 €
o Foundation for Economic Education, 2010, 12.000 € o Savings Bank’s Foundation, 2010, 3.500 €
• Role in the preparation of funding applications for a research group
o Financial services and business models for SME-customers (FiKoPa), 2007-2011, Tekes-funding, principal investigator Prof. Olavi Uusitalo, Tampere University of Technology (Finland), end results of the research:
http://www.tut.fi/cs/groups/public/@l102/@web/@p/documents/liit/mdbw/mde5/~e disp/p019301.pdf
• Experience as officially appointed supervisor to undergraduate and post-graduate students o Masters’s Thesis, advisor for three Theses, Aalto University, 2018
o Master’s Thesis, supervisor of the mandator firm, University of Oulu, 2013 8. Merits in teaching and pedagogical competence
• Visiting Lecturer, FinTech and Financial Markets, Laurea University of applied sciences, 2017
• Visiting Lecturer, Business from Data, Laurea University of applied sciences, 2017 • Visiting Lecturer, Business Theory and thought, doctoral course, Oulu University,
2018
• Regular lectures in business conferences, 10-15 times per year
9. Other academic merits
• Two times referee for International Journal of Bank Marketing 10. Scientific and societal impact of research
• Peer reviewed publication
o The development of the Finnish Banking Industry from a partnership perspective, University of Oulu, 2006 (Doctoral Thesis)
o Obstacles to upgrading customer value-in-use in retail banking, International Journal of Bank Marketing, Jul 1, 2013, Lähteenmäki & Nätti
o The evolution of market orientation in Finnish retail banking – from regulation to value creation, Management & Organizational History, Feb 10, 2016, Nätti & Lähteenmäki
o Digitalization Challenging Institutional Logics: Top Executive Sensemaking of Service Business Change, Journal of Service Theory and Practice, Jan 3, 2017, Holmlund, Strandvik & Lähteenmäki
o Using Artificial Intelligence to Create Value in Insurance, International Journal of Bank Marketing, 2017, Saarijärvi, Riikkinen, Lähteenmäki & Sarlin
o One of These Days, Things Gonna Change: “How Do You Make Sense of Market
Disruption?”, Business Horizons, May, 2018, Holmlund, Strandvik & Lähteenmäki
o Institutional logics as inhibitors or levers? The case of mobile payments in Finland, Riikkinen, Lähteenmäki & Nätti, in Marketing and Mobile Financial Services, A Global Perspective on Digital Banking Consumer Behaviour, edited by Aijaz A. Shaikh and Heikki Karjaluoto, (2019)
• Conference presentations
o Managers’s mental maps of customer relationship change, presentation in Nordic Workshop on Relationship Dynamics – NoRD, 2014, Holmlund, Strandvik & Lähteenmäki
o Top Managers Making Sense of Disruption in Financial Business, presentation in IMP Conference 2016, Holmlund, Strandvik & Lähteenmäki
o Making Sense of the Disruptive Market: Insights from Wealth Management, presentation in QUIS Conference 2017, Holmlund, Strandvik & Lähteenmäki
o Market dynamics as a managerial sensemaking issue, presentation in Nordic Workshop on Relationship Dynamics – NoRD, 2018, Holmlund, Strandvik & Lähteenmäki
o Explaining an e-identification ecosystem change using dialectics, presentation in 27th European Conference on Information Systems (ECIS), 2019, Bazarhanova, Smolander & Lähteenmäki
o Innovation Relationships in the Emergence of Fintech Ecosystems, presentation in HICSS, 2019, Still, Lähteenmäki & Seppänen
o Market Innovation in Service Business, presentation in QUIS16 Conference 2019, Holmlund, Strandvik & Lähteenmäki
Publications in-process
o Business model concepts to analyse the effect of FinTech on banking, Lähteenmäki & Manninen, Bank of Finland
o Beyond Customer Dominant Logic – Financial technology influencing value creation logic in banking; Nätti, Saraniemi & Lähteenmäki
• Non-peer reviewed publication
o Glimpses of the future – possibilities of digitalisation and robotisation, Rousku, Linturi, Andersson, Stenfors, Lähteenmäki, Kärki & Limnéll, Ministry of Finance publications 2017
o Is blockchain going to explode the bank vault? In Digital Finland 2017. Several authors, Ministry of Finance publications 2017
11. Upcoming research projects