Security Tips You are here: Home» Security Tips

Security Tips

You are here: Home » Security Tips

Click on a the Security Icon to view detailed information on:



Responsibility of the Bank



Password Policy Guide



Online Security



Internet Security Tips



Scam Email

Responsibility of the Bank

The Bank has the corporate responsibility to guard customer personal information and as such, confidentiality is given utmost priority. Appropriate measures are taken to protect the security of your personal information and prevent unauthorized access to such information. Staff of the Bank have the responsibility of protecting customers. Unity Bank Plc continuously monitors developments in information security and updates its processes to ensure consistency with industry best practices.

Changes to Content

Password Policy Guide

In a bid to guide customers in adopting industry best practice for passwords, the following Dos and Don’ts are advised to protect users from having their personal information compromised:

Dos

 Use both letters and numbers

 Use special characters (For example, @#$%&)  Use UPPER and lower case

 Use at least eight (8) characters  Type your password carefully  Use combined or scrambled words  Change your password periodically

Don'ts

 Do not use personal information  Do not use known names

 Do not write your password on a document or diary  Do not recycle old passwords

 Do not send through mail or SMS

 Do not disclose your password to any third party including bank staff

Online Security

With the current Information Age, the Bank has put in place security measures to ensure that your online account information are secured and protected. Some of the measures applied include:

i.

Use of Token as Second Level Authentication

ii.

Encryption of Data on the Online Banking services.

iii.

Session time-out after few minutes of inactivity on the Online banking

platform which will require the user to log in again

iv.

Intelligent Authentication through the use of combination of factors

Should there be three successive incorrect attempts to log-in, the customer’s access to the online banking application will be disabled automatically.

Please contact any of our branches or call +2347080666000 / +2347057323225-30 or via email to

Internet Security Tips

Other security features

Check the “padlock” symbol and site certificate

The symbol is usually on the left hand corner of the address bar of the browser. Double-click on the padlock symbol to reveal the certificate of the site. This way, you will be able to authenticate validity of the site to avoid falling prey at cloned sites.

Use a registered anti-virus software/personal firewall

This can guard against unauthorized access and virus download onto the computer or device when on the Internet.

Check your accounts regularly

Review your account balances/transactions regularly to ensure reliability.

Always log-out after using Online Banking

Ensure log-out on the Online Banking Service to avoid unauthorized use.

Scam Email

You are here: Home » Scam Email

You may receive emails that seem to have originated from Unity Bank Plc requesting you to disclose your login details or asking you to fill a form online with your login detail due to a system upgrade by the bank.

Don't: These are probably from fraudsters trying to access or perpetrate

fraud on your account.

The Bank will never request you to disclose personal or security details via

email or online form.

Fraudsters usually send same emails to as many mailboxes as they can access. These emails more often than not request that you click on a link to ‘verify your account’, ‘confirm your sign-in details’, or a similarly phrased request. These are common scams.

These links that fraudsters advise on scam emails direct one to another web page for information update. Please be warned, do not click on the links let alone key in information on the pages.

Phishing & Vishing

Phishing is a way of acquiring sensitive information such as usernames, passwords, and card details for fraudulent purposes while appearing to be from a legitimate source via email or through telephone call to extort such information; this is referred to as Vishing. The following tips are advised:

Tips to Guard against Phishing & Vishing

Where one receives a suspicious e-mail that seems to be originated from Unity Bank Plc please ensure the following due diligence:

 Do not respond to the message, or click on any of the links.  Mark the mail as Spam on your mailbox.

 Check to make sure that your virus definitions and anti-spyware are up-to-date and scan the computer, especially if you accidentally clicked on the link or attachment in the e-mail.

Other Tips on Personal Information

 Always use a secure website when submitting card details or personal information online. Look for the Security Certificate and “https” links before entering your personal information.

 Exercise caution when shopping online. Enter card and personal information only when it involves a transaction you initiate and on websites you trust.

 Obtain the Token device issued by Unity Bank Plc as this protects your online transactions