Dear Business Partner,

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ALEXANDRIA

ELION TOUR

str. Libertatii, nr. 211, bl. L9, parter, postal code140017, Alexandria, Teleorman Phone: (+4) 0247/310 990 Fax: (+4) 0247/310 990 E-mail: [email protected] ARAD EMOL TRAVEL str. M. Eminescu, nr.1, ap. 2 Phone: (+4) 0257 214 883 Fax: (+4) 0257 214 883 E-mail: [email protected] BACAU INTER TOUR

B-dul Alexandru cel Bun, nr. 1, Bacau Phone: (+4) 0234/ 571 104 Fax: (+4) 0234/ 570 534 E-mail: [email protected] V TRAVEL

str. 9 Mai, nr. 29, sc. C, parter, Bacau Phone: (+4) 0334/ 427 844 Fax: (+4)0334/ 819 938 E-mail: [email protected]

BAIA MARE

MARA INTERNATIONAL TOUR B-dul Unirii, nr. 5, Baia Mare Phone: (+4) 0262/221038 Fax: (+4) 0262/226741 E-mail: [email protected]

BRASOV

SIMPLY TOUR & TRAVEL str. Piata Sfatului, nr. 3, Brasov Phone: (+4) 0268/ 475 677 Fax: (+4) 0268/ 476 948 E-mail: [email protected]

BRAILA

IL VULTURE EXIM

B-dul. Independentei nr.11-15, bl. 11-15, nr. 2, parter Phone: (+4) 0239 / 624 300

Fax: (+4) 0239 / 624 300 E-mail: [email protected]

BUCHAREST

HAPPY TOUR – SEDIU CENTRAL Metropolis Center, str. Grigore Alexandrescu, nr. 89-97, etaj 4, Aripa Vest, sector 1, postal code 010624 Phone: (+4) 021 307 06 00

Fax: (+4) 021 307 06 40 Email: [email protected] HAPPY TOUR - MOSILOR

str. Popa Petre, nr. 42, Intrare prin Calea Mosilor, sector 2, postal code 020853, Bucuresti - ROMANIA Phone: (+4) 021 307 06 80

Fax: (+4) 021 314 10 70 Email: [email protected] HAPPY TOUR - BALCESCU Bd. Nicolae Balcescu, nr. 18, sector 1 Phone: (+4) 021 307 06 39 Fax: (+4) 021 307 06 40 Email: [email protected] CLUJ NAPOCA CALIBRA TRAVEL str. Croitorilor, nr. 24, Phone: (+4) 0264/ 417 991 Fax: (+4) 0264/ 417 992 E-mail: [email protected] CALIBRA TRAVEL str. Napoca, Nr. 4, Cluj Napoca Phone: (+4) 0264/ 590 808 Fax: (+4) 0264/ 431 563 E-mail: [email protected] CALIBRA TRAVEL

str. David Francisc, Nr. 11, Cluj Napoca Phone: (+4) 0264/ 333 811 Fax: (+4) 0264/ 333 811 E-mail: [email protected]

CONSTANTA

HAPPY TOUR - CONSTANTA

Bd. Tomis, nr. 67, bl. 3A, cod postal 900725, Constanta Phone: (+4) 0241 661 030 / 0741 24 46 67 Fax: (+4) 0241 661 032

Email: [email protected]

CRAIOVA

TOUR IMPEX MAPAMOND MD str. Oltet, nr 2-4, Craiova, Dolj

Phone: (+4) 0251 / 415 071 / 0740 234 262 Fax: (+4) 0251 / 415 173

E-mail: [email protected]

DROBETA TURNU SEVERIN

HERCULES TOUR

str Horia, nr. 12, Drobeta Turnu Severin Phone: (+4) 0252 / 323 323/ 0747 814 045 Fax: (+4) 0252 / 333 311

E-mail: office@hercules–tour.ro

FOCSANI

AGETUR SRL

str. Stefan cel Mare, nr. 13, Focsani Phone: (+4) 0237/ 222 030 Fax: (+4) 0237/ 620 026 E-mail: [email protected]

GALATI

OCTOTRAVEL str. Brailei, nr. 1, bl.I, sc. 8, Galati Phone: (+4) 0336/100 398 Fax: (+4) 0336/106 399 E-mail: [email protected] OCTOTRAVEL str. Domneasca Nr.1 1, Bl.P1, Galati Phone: (+4) 0336/100 398 Fax: (+4) 0336/106 399 E-mail: [email protected] GURA HUMORULUI

RAMONA TOURISM & TRAVEL str. Republicii, nr. 14, Gura Humorului Phone: (+4) 0230 235 377 Fax: (+4) 0230 235 377 E-mail: [email protected]

IASI

TRAVEL 4 YOU

HAPPY TOUR Agencies

HAPPY TOUR AGENTIE ASOCIATA Agentia Piata Universitatii;

Bd. Regina Elisabeta, nr. 3, 030015, sector 3, Bucuresti Phone: (+4) 021/ 314 39 17

Fax: (+4) 021/ 314 39 83 E-mail: [email protected] RENE TRAVEL SOLUTIONS

Bdul. Iuliu Maniu, nr. 191, sector 6, Bucuresti Phone: (+4) 021/ 493 44 12

Fax: (+4) 021/ 493 44 12 E-mail: [email protected] TRAVEL STUDIO

Bld. Dimitrie Cantemir, Nr 15A, Sector 4, Bucuresti Phone: (+4) 021/ 330 11 77

Fax: (+4) 021/ 330 11 77 E-mail: [email protected] LA PIOVRA TURISTA B-dul Corneliu Coposu, Nr. 4, bl. 105 A, sc. 1, parter, Bucuresti Phone: (+4) 021/ 327 29 09 Fax: (+4) 021/ 326 81 86 E-mail: [email protected] DONARIS TOURS

str. Virtutii, nr. 9, bl. R4A, parter, sector 6, Bucuresti Phone: (+4) 021/ 430 35 20

Fax: (+4) 021/ 430 35 20 E-mail: [email protected] ZOEMI TOUR

Gara de Nord, nr. 1-3, sector 1, Bucuresti Phone: (+4) 021 /222 33 01 Fax: (+4) 021/ 430 35 20 E-mail: [email protected] PETER EXPRESS

Bvd. Magheru, nr. 32, sc A, parter, ap.1, sector 1 Phone: (+4) 021 - 316 52 72 Fax: (+4) 021 - 316 57 66 E-mail: [email protected] COSMOPOLITAN HOLIDAYS Str. Pajurei, nr. 2B, sector 1 Phone: (+4) 0724 270 980 E-mail: [email protected] ALTOURS

Ion Brezoianu, nr. 36, bl.17, ap.1, parter Phone: (+4) 021 - 314 20 66 Fax: (+4) 021 - 310 05 65 E-mail: [email protected]

BUZAU

ANTIC TOUR

Piata Teatrului, str. Obor, bl.1, ap 3, parter, Buzau Phone: (+4) 0238/ 719 796

Fax: (+4) 0238/ 719 796 E-mail: [email protected]

CALARASI

ROXALY TRAVEL

Calarasi, str. Prel. Bucuresti, bl. E24, parter Phone: (+4) 0242/ 331 919 Fax: (+4) 0242/ 331 919 E-mail: [email protected]

MEDIAS

DAFORA TRAVEL & EVENTS str. Piata Regele Ferdinand I, nr. 22, Medias Phone: (+4) 0269/ 831 455 Fax: (+4) 0269/ 831 456 E-mail: [email protected] MIERCUREA CIUC CALIBRA TRAVEL str. Gal Sandor, nr.16 Phone: (+4) 0266/ 315 067 Fax: (+4) 0266/ 315 086 E-mail: [email protected] MOTRU HERCULES TOUR str. Trandafirilor, zona Bloc 1

Phone: (+4) 0253/ 360 525 / 0765 704 040 Fax: (+4) 0252/ 333 311

OLTENITA

KARISMA

str. Alexandru Iliescu, nr 55-57, bl. D1, sc.1, ap.1, Oltenita, Calarasi Phone: (+4) 0242/514 407 Fax: (+4) 0242/514 407 E-mail: [email protected] ONESTI INTER TOUR B-dul Republicii, nr. 52, Onesti Phone: (+4) 0234 – 325 199 Fax: (+4) 0234 – 325 199 E-mail: [email protected]

ORADEA

SANA CENTER TRAVEL

str. Parcul Traian, nr.11, parter, Oradea, Bihor Phone: (+4) 0359 - 404.597 Fax: (+4) 0359 - 313 106 E-mail: [email protected]

PIATRA NEAMT

PETRO TOUR

str. Liliacului, bl. A4, sc. D, ap. 63, parter, Piatra Neamt Phone: (+4) 0233/ 229 926

PITESTI

NEW TRAVEL MUNTENIA str. Grivitei, bl. A5, parter, Pitesti, Arges Phone: (+4) 0248/ 221 020 Fax: (+4) 0248/ 210 737 E-mail: [email protected] OK TOUR INTERNATIONAL str. Fratii Golesti, bl.S8, sc.C, ap. 2, Pitesti Phone: (+4) 0248/ 221 300 Fax: (+4) 0248/ 221 300 E-mail: [email protected]

PLOIESTI

HAPPY TOUR - PLOIESTI Bd. Republicii, nr. 122, bl.16 B2, Prahova Phone: (+4) 0244 517 985 Fax: (+4) 0244 517 985 Email: [email protected] RAMNICU VALCEA ONILARI TURISM str. Regina Maria, nr. 7,

Complex GAMA (parter), Ramnicu Valcea Phone: (+4) 0350/ 418 656 Fax: (+4) 0350/ 418 656 E-mail: [email protected]

SIBIU

TRAMP TRAVEL HOLIDAYS INTERNATIONAL str. Scoala de Inot, nr. 28C, 550005, Romania Phone: (+4) 0269/ 206 630

SLATINA

ATT SLATINA

str. Arcului, nr. 2, bl. 3B, sc. A, ap. 3, Slatina, jud. Olt Phone: (+4) 0249/ 430 100

TARGOVISTE

ALTOURS

Bd-ul IC Bratianu, bl D2, parter Phone: (+4) 0731 732 533 Fax: (+4) 0245 217 213 E-mail: [email protected]

TARGU JIU

HERCULES TOUR

str. Termocentralei, nr. 2A, parcare Kaufland Phone: (+4) 0253/ 214 141/ 0741 491 018 Fax: (+4) 0252/ 333 311

TARGU MURES

CALIBRA TRAVEL Piata Trandafirilor, nr. 32-33, ap. 29 Phone: (+4) 0265/ 265 137 Fax: (+4) 0265/ 306 096 E-mail: [email protected]

TIMISOARA

LARA TOUR

str. Florimund de Mercy, nr. 4, Timisoara Phone: (+4) 0265/ 434 317 Fax: (+4) 0265/ 434 317 E-mail: [email protected] X TOUR

str. Lucian Blaga, nr. 3, Timisoara Phone: (+4) 0757 174 581 Fax: (+4) 0265 211 028 E-mail: [email protected]

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On behalf of the members of the Board of Directors and myself, I would like to welcome you as our travel partner and to assure you that by choosing Happy Tour Group you have decided to do business with the leading Romanian travel company.

My message is clear and simple: we are four leading travel companies in one and we have a powerful network of more than 60 own branches and Associated Agencies, covering 31 major cities in our country and a highly efficient network of more than 700 travel agency partners all over Romania.

Our commitment is to deliver value added services and exceptional business travel, M.I.C.E., leisure, incoming and outgoing offline and online travel products, including tour operator programs by fostering a corporate culture based on innovation, time-tested efficiency and best practices.

We are honored to be your business travel partners and assure you that cooperating together we will be able to achieve high standards and mutual benefits.

Javier Garcia del Valle

Executive Vice President/CEO Happy Tour Group

Dear Business Partner,

Ticketing Online Holidays Luxury Travel

Business Travel

“The only group on the market owned by a private equity fund - GED CAPITAL -, the only group being developed based on a western business standard. This is Happy Tour Group, the biggest player on the local tourism market.“

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Founded in 1994, Happy Tour is the Romanian most trusted travel services provider. We are a dynamic full-service travel company driven by a passion for uncompromising quality and service. Our team is trained not only to produce savings for all our clients, but also to design and execute the most well-planned and innovative business trips, M.I.C.E. & leisure travel programs all over the world.

Whatever your corporate needs are, we will answer them with full integrity and understanding. Product quality at competitive prices & excellent service is our motto when organizing our travel programs. We have developed the necessary travel industry business relationships in order to provide our clients the best options with the greatest added value.

Through our extensive worldwide network, we gain access to the local destination knowledge of FCm Travel Solutions’ teams in all regions to create the most interesting leisure travel packages and backed by our global negociating power, we offer you a range of competitively- priced services.

The leading Romanian Travel Company

From Happy Tour to Happy Tour Group

With more than sixteen years of experience, Happy Tour is recognized, for the last ten years as the leading Romanian travel services provider. In December 2007, GED Capital acquired Happy Tour. A few years later, Happy Tour begun consolidating its business on the local market by acquiring, in 2010, Paravion.ro and Travel House International and in 2011, Prestige Tours, thus building Happy Tour Group.

In 2011, HTG became the Romanian representative of FCm Travel Solutions, an award winning global travel management company. This year, FCm Travel Solutions has been named Europe’s Leading Travel Management Company, Asia’s Leading Travel Management Company and Australasia’s Leading Business Travel Agent. Just last week FCm was also named North America’s Leading Travel Management Company.

The business lines of Happy Tour Group are:

 Happy Tour – corporate and leisure travel management company

 Paravion.ro – the Group’s online travel company

 Travel House – our luxury brand

 Prestige Tours – the incoming and outgoing tour operator of HTG.

FCm Travel Solutions - global travel management provider spanning across more than 75 countries worldwide. As its Romanian partner, HTG provides to its customers:

 Access to FCm’s Global Hotel Program

 Assistance with visas, passports and insurance

 Executive leisure services

 VIP services

 M.I.C.E. services

 Limousine transfers.

 An advisory team to optimize travel expenses and improve policy compliance

 Reporting tools and travel policy management

 Technologies delivering consistent performance - best fare search solutions

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Prestige Tours has been established in Bucharest in 1990, as one of the first private Romanian travel agencies and, in 2007, became the Romanian representative of FCm Travel Solutions. We are the tour operator of Happy Tour Group and the most recognized incoming and outgoing Romanian service travel provider.

Our incoming department is specialized in organizing individual and group tours, tailor made itineraries according to our partners particular budget and requirements. Our outgoing department organizes not only charter packages, but also tailor made programs worldwide. We have our own company fleet consisting of new coaches, ranging from 14 to 52 seats, all fitted with individual seatbelts and having all the latest refinements in the industry.

Since 2011, we are the only tour-operator on the Romanian market, selling our packages exclusively through our network of travel agencies reseller partners.

Prestige Tours - prestige & noblesse oblige

As an online Romanian travel agent par excellence, at Paravion.ro the best value flights, holidays, hotels, car rentals and specialist travel products are just a click away. Using our state-of-the-art booking engine to search, compare, book and pay for flights, hotel rooms, car rental, cruises, charters and city break programs, our customers save time and money.

In 2011, we have refreshed our website content, have diversified the range of our travel packages and have invested in technology, supporting each Internet user to become his/her own travel agent.

Our commitment is to provide efficient ways to plan the travel in a secure online environment, guided by prudent rules and regulations. We work hard to secure the best hotel rates in the most popular destinations and to bring to our tourists the latest deals from airlines and hotels around the world and the cheapest last minute airline tickets and seniors and non-seniors travel offers.

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Travel House is already a well-known name on the Romanian luxury travel market, due to its customer-oriented marketing strategies, professionalism and new spirit of our young and enthusiastic team, animated by a positive attitude and problem-solving oriented approach.

Travel House has decided to offer its partners the newest and most exciting destinations, inventing “luxury happy travel style” based on the 3 famous “c” combination: charm, courtesy and character. At the beginning of 2006, Travel House’s performance became known outside the Romanian borders. It has received the “Excellence and Business Prestige - Star Award for Quality” at the 31-st edition of BID – Business Initiative Directions. The national recognition came shortly after this event and other prizes and awards followed.

Travel House - your happy trips in luxury miles

Happy Tour Group introduced on the Romanian market a concept that combines the positive aspects of traditional travel company services with online booking technology.

Our goal

To maintain our leading position as the Number One Romanian Travel Company, by delivering world-class services that meet the requirements of each and every one of our clients.

Our Accreditations

 IATA (The International Air Transport Association)

 FCM Travel Solutions

 Member of: ANAT (National Association of Travel Agencies)

 Member of ASTA (American Society of Travel Agents)

 Member of ICCA (International Congress and Convention Association)

 Member of RDA (International Bustouristik Verband)

 Member of RCB (Romanian Convention Bureau)

 DIE DONAU Asociation

 ISO 9001 Certification from TUV Austria

Our Services:

•

booking and ticketing

•

transfers

•

restaurant reservations

•

tickets for cultural/sport events any other ground services

•

outgoing and incoming travel programs

•

medical congresses

•

registration and housing

•

rent-a-car / train tickets

•

trip insurances

•

tourist visa application consultancy

•

guiding services

•

touristic consultancy

•

advertising

•

business trips statistic reports

•

employee benefit packages for corporate clients

•

corporate clients’ key accounts and much more.

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Our philosophy

Our philosophy is simple; we listen to our clients, understand their needs, deliver travel services above expectations and consistently strive to improve our services.

Our strengths

Our professionals, our Associated Agencies, our client portfolio, our expertise and financial stability.

Our competitive advantage

 We see our employees as the most valuable asset, providing them with opportunities and support for their development and growth within organization;

 We have a powerful network of Associated Agencies all over Romania;

 Our unique team based structure ensures that whether your business is large or small, we’ll make your travel management more personalized and cost effective;

 Using our technology and reach and industry worldwide alliances, our on-the-ground travel experts will create customized solutions that deliver real cost savings for your business;

 We measure our performance by KPIs, being audited by and of the BIG FOUR accounting network;

 As FCm Travel Solutions Romanian partner we provide premium corporate and leisure travel services.

We can take you far!

At Happy Tour we speak your language!

M.I.C.E.

At Happy Tour Group we know that meetings, conventions and corporate incentive travel are travel services that require the highest expertise. Corporate clients requesting these services are the most discerning ones, and the support of an excellent M.I.C.E. management partner is paramount to the success of the event. As Happy Tour, we excel in this area, providing superior solutions in meetings and corporate travel events all over the world.

Tailor made solutions...

10, 100 or 1000 guest/participants; a half day meeting or a several days event. Each situation is different and requires a different approach.

...need careful planning!

Sales meetings, product presentation, teambuilding exercises, business lunch, internal meeting, gala dinner, company party, team rewarding…

We have the creativity and the expertise required in organizing memorable incentive programs.

We offer the best insights, the most surprising destinations and the latest incentive techniques.

No matter your industry, culture or religion, we help you maximize the impact of your incentive experiences through measurable results.

21 years of excellence as an incoming service provider

Prestige Tours is the incoming tour-operator of HTG. We have more than 21 years of experience in organizing leisure incoming programs for groups and individuals. Since our launch in 1990, we have been growing steadily, in response to the demand from our overseas clients, who appreciated our flexibility and innovative programs. We offer to all our clients travel solutions adapted to all types of holidays. As a rule, we exceed all the expectations, but paying careful attention to the limits of your budget.

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 Happy Tour Group is an award-winning company providing innovative and cost-effective travel management solutions to the corporate, leisure and online market. Our worldwide strategic network includes airlines, hotels, car rental companies and GDS providers

 We can find a solution for every budget

 Our successful business strategy combines excellent client service, advanced technologies and global purchase power to guarantee client oriented solutions and savings for your corporate travel needs

 Our recipe for success is as simple and modern as it can be: our team consists not only of travel specialists, but also marketing, PR and advertising professionals. This way, we combine local expertise with advanced knowledge and global capabilities designated to help us deliver outstanding customized solutions to our clients

Business & Corporate Clients

Our clients are institutions, both public sector and private sector entities, from medium-sized businesses to large multinational corporations operating in various economic industries, like Pharmaceutical and Medical services, Electrical energy, Food industry, Financial banking, Oil and gas, Agriculture, IT &C, Alcoholic beverages, Film, television and advertising, Retail & Consumer.

Individuals Customers

Our clients are from varied cultures with various tastes and interests, but they all have made the same right choice to work with Happy Tour Group.

Our luggage is filled with success

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Trust. Provided by professionalism and client-oriented organization

Comfort. Clients focus on their business while we take care of all other travel related issues

Prompt reply. All customer requests are efficiently answered

Consulting. Before, during and after the delivery of travel services

Save time and effort. Multiple offers at the same time

Save money. Take advantage of the Happy Tour Group of Companies negotiating power with various suppliers/providers

ASSISTANCE & SUPPORT FOR:

 Corporate Travel: support daily business activities (transport, accommodations, any other travel related services, as required by the clients)

Account Management:

improve customer relationship management

 Sales:

Our Partners main benefits

TRAVEL BUDGET MANAGEMENT

 Optimizing travel expense through early bookings, early payments, alternative travel services / routes / suppliers, discounts and additional bonuses /rebates for high value services or for higher volumes

 Assistance in developing and implementing travel policy

 Reporting that measures savings, customer satisfaction, compliance, efficiency, impact and results for various corporate travel management activities

EMERGENCY HELP LINE

 Non stop emergency phone line to assist clients in case of operational malfunction of various providers of travel services (cancellation, delays, differences in quality or quantity, change in routes, refunds, many others)

 Happy Tour has direct access to all major suppliers for additional services well above standard procedures mainly due to excellent partnership relations

develop pre / post sales memorable incentives, events and conferences

Human Resources:

increase employees’ motivation and loyalty through corporate events, team building and training programs

Third party/stakeholders:

deliver appropriate corporate messages through high quality conferences and/or events

SELF BOOKING TOOL

 Access to almost all airline companies (over 800 - operating in 253 countries, servicing over 10,000 airports/cities)

 Access to almost all hotels in Romania and worlwide

 Access to all major ground services, such as transfers, rent-a-car, tickets for shows, fairs, sport events, corporate hospitality and others

 Access to all major tour operators

 Access to major cruise line companies

 Access to major travel and hospitality industry services including catering, sound light systems, entertainment and others.

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