Tone Commander 1030/1560 Installation Instructions

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Printed in USA

Tone Commander is a registered trademark of Tone Commander Systems, Inc.

Changes in this revision –

· removed references to the P-phone Interface, Message Waiting Interfaces, and Voice Announce

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Introduction

The Tone Commander 1030 and 1560 are answering consoles for use in receptionist or departmental attendant positions, with Centrex or PABX systems. Line keys are provided for LDN (listed directory number) terminations or call processing loops. Stations may be monitored for status. Autodialing is available for each station. Autodialing is normally used to dial the station number associated with the DSS (Direct Station Select) key, but spare DSS keys may optionally dial outside lines or special access codes. Features include hold and transfer, single button call answer, line privacy, delayed ringing, night service, station status display, station name display, music on hold, and a digital clock. Console parameters may be programmed by the installer for different system configurations.

A configuration programming mode is used by the installer to set console parameters as required by the telephone system. The attendant may program name displays, autodial numbers, ring delays, and the time-of-day clock. Switches can be set to prevent accidental programming changes.

The system includes a CPU (Central Processing Unit) in the equipment room. Two consoles may be connected to a single CPU.

Two console/CPU models are available: the 10 line/30 station 1030, and the 15 line/60 station 1560. A 5-line expansion circuit board and a 30-station expansion circuit board may be installed in a 1030 CPU to increase line and station capacity to that of a 1560 CPU. All expanded systems require the 1560 console; there is no method to expand the capacity of a 1030 console.

Please refer to the System Description section for detailed descriptions of all 1030/1560 features.

NOTE– A special version for Lusent 5ESS International switches is available. The minor differences in system programming are explained in this manual.

Tone Commander consoles are easy to install and configure. The step-by-step instructions in this manual guide the installer through the installation, preliminary testing, programming, and operational testing of the 1030/1560.

Installation consists of the following steps:

1. Ordering equipment (page 5) 2. Ordering lines (page 5) 3. Site preparation (page 6)

4. Configuration Sheet preparation (page 7) 5. Mounting equipment and blocks

6. Connecting lines to CPUs

7. Installing consoles and console cables 8. Preliminary testing

9. Installing optional equipment (night bell, paging, etc.)

10. Configuration programming – includes central office/PABX compatibility parameters, and several customer-preference items. The system's default values will be adequate for many installations. 11. DSS/Autodial number programming

12. Name display programming 13. Ring delay programming

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1. Ordering Equipment

Order the optional PA-24 Paging/Chime Module and related equipment as required. Allow adequate time to ensure equipment availability at cutover.

Required for each 1030 system

q (1) 1030 Central Processing Unit (equipped for 10 attendant lines, 30 stations, 2 consoles)

q (1) 1030 console for each attendant position (2 max.)

Required for each 1560 system

q (1) 1560 Central Processing Unit (equipped for 15 attendant lines, 60 stations, 2 consoles)

q (1) 1560 console for each attendant position (2 max.)

Required to provide Paging/Night Ringing service

q (1) PA-24 Paging/Chime module

q (1) Paging Amplifier and speakers

Additional required equipment

q (1) 66M1-50 split block + (1) male-terminated 25 pair cable

q (1) 66M1-50 split block + (2) female-terminated 25 pair cables per each 30 monitored stations (each 25 pair cable handles 15 stations)

q (2) 3 pair cables from the CPU to each console (500 ft. maximum length)

q (2) 6 position, 6 contact modular jacks per console

q (1) grounded power outlet per CPU in the equipment room

q Sufficient space on a plywood sheet in the equipment room for mounting CPU, blocks, and ancillary equipment

q Cross connect wire and mounting hardware

2. Ordering Lines

Please refer to the System Description section for further information regarding line requirements.

Common requirements for all attendant and station lines

q Standard Centrex loop start lines

q Disconnect Supervision

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Requirements for all attendant lines

q Tone dialing

q Station Call Transfer

q Directed Call PickupwithoutBarge-In (non-Barge-In)

q Do notconfigure with Call Transfer-Attendant

Optional attendant line features

q Order (1) nonhunting Centrex line per 10 attendant lines per console (recommended for retrieving unanswered station calls). Refer to the Answer Use line feature described on page 42.

Requirements for all station lines

q Must be assigned to a Call Pickup Group

q Do notconfigure with Call Forward-No Answer to the attendant

Optional station/line features

Additional features may be optioned as required.

3. Site Preparation

Central Processing Unit (CPU)

The Central Processing Unit (CPU) should be installed in a clean,dryarea which is secure but also accessible by maintenance personnel. This unit is designed for wall mounting only. Allow adequate wall space for ventilation, the necessary mounting blocks, and related equipment.

Ambient Environmental Requirements

1. Between 60° and 80° F (recommended). 2. Free of toxic fumes or static electricity (copiers).

3. At least 50 feet away from electromagnetic sources (arc welders). 4. Free from transient electrical load switching equipment (elevator rooms). 5. Between 5% and 95% noncondensing relative humidity.

Power Requirements

A dedicated circuit must be provided for the exclusive use of the CPU.

IMPORTANT– Ancillary or unrelated equipment should never draw power from the same circuit that powers the CPU.

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Transient Surge and Spike Protection

While Tone Commander products comply to FCC rules part 68.306, Hazard Voltage Limitations, in those areas of high lightning activity, the use of external protection devices on all telephone lines and the power source is recommended.

Reference Grounding

Reference grounding of the 1030/1560 system is necessary for proper operation. This ground should be referenced to within 3 volts of telco ground.

Attendant Consoles

The consoles should be installed in a clear work space and away from plants that require frequent watering or counters that tempt the placement of beverages.

Ambient Environmental Requirements

It is recommended that the same environmental conditions be maintained for the consoles as one would maintain for a personal computer (PC) or data terminal.

Power Requirements

Console operating power is provided by the CPU.

4. Configuration Sheet Preparation

Prior to installation of this system, the Configuration Sheets attached to the back of this manual should be completed with the information listed below. Please leave the Configuration Sheets on site.

System Programmable Features

Factory programmed values have been chosen to accommodate standard central office or PABX operating parameters and generally accepted customer requirements. These values may be adjusted to specific needs.

A space is provided on the Configuration Sheet for the Directed Call Pickup code required by the telephone system.

Station and Line Programmable Features

1. Phone number and name identification for each line.

2. Programmable features for each line (Privacy, Answer Use).

3. Station number and user name identification for each station. Include any additional functions to be dialed with the DSS number, such as anFDprefix.

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1030/1560 Configuration Sheet

System Programmable Features

STATION

KEY FEATURE DIAL PADKEYS AVAILABLEVALUES DEFAULTVALUE ACTUAL VALUE

A ‘ABANDON’_{Ring Time} 2 - 9, 0 2 - 9 sec,_{10 sec} 5

5

B ‘RECALL’_Rings 1 - 9, 0 1 - 9 rings,_{no recall} 3

3

C ‘DCP DIAL’_Sequence 0, 1 first, last first₍₀₎

first

D ‘DIAL SPEED’ 6, 0 slow (6 digits/sec),_{fast (10 digits/sec)} fast₍₀₎

fast

E ‘PAUSE’ Time 2 - 9 200 - 900 msec 700

700

F ‘FLASH’ Time 5 - 91 - 9(Std.)(Intl.),, 0

500 - 900 msec(Std.), 100 - 900 msec(Intl.),

1 sec

700(Std.)

600(Intl.)

500

G _{‘DETECT’ Time}Dial Tone 1 - 9,₀ _{1, 1.2, 1.5, 1.8, 2 sec}500 - 700 msec, 600

600

H _{Recall Time}‘HOLD’ 3 - 6, 9,_{1, 2, 0} _{2, 3 min, no recall}30 - 60, 90 sec, 90

60

I ‘RELEASE’Hold

Time 1 - 8

45, 80, 200, 400, 600, 800 msec

1, 2 sec 600

600

J Night ‘BELL’_Mode 1, 2 _{lines + stations}lines only, lines only₍₁₎

lines only

K _{‘PRIORITY’}Queue 1 - 4

stations only, stations > lines, lines > stations, lines + stations (FIFO)

FIFO

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FIFO

L ‘ALERT TYPE’ 1, 2, 0 _{distinctive ringing, both}normal ringing, both₍₀₎

both

M ‘RNG TYPE’ 1, 0 long, short short₍₀₎

short

N _CAMP-ON’‘SYSTEM 0, * off, on off₍₀₎

on

W Unsupervised Call_{‘TRANSFER’} 1 - 9, 0 1 - 9 sec, off off₍₀₎

2

DIRECTED CALL PICKUP CODE

D*7

CALL TRANSFER CODE

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1030/1560 Configuration Sheet

Line Programmable Features

(Default settings for all lines are shown in BOLD ITALICS.)

LINE KEY NO.

LINE NAME I.D. or

SPECIAL USAGE KEY

•

Page

•

Night

•

Quick Mode

287-4739

8

9

10

11

Page key

X

no

ring

N/A

12

13

14

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1030/1560 Configuration Sheet

DSS Keys 1-30

DSS keys are numbered vertically on the console.

DSS

KEY STATIONNUMBER USER NAME DSSKEY NUMBERSTATION USER NAME

1

FD4710

John F

16

FD4713

Phillip R

2

FD4719

Bill Jones

17

FD4714

Mary S

3

FD4729

Jill K

18

FD4724

Steven E

4

FD4711

Jane W

19

FD4725

Karen G

5

FD4712

Ronnie Y

20

FD4726

Robert T

6

FD4715

Kim L

21

FD4727

Jim W

7

FD4720

Jack S

22

FD4728

Pat K

8

FD4716

William F

23

FD4730

Randy A

9

FD4717

Sarah S

24

FD4731

Kirk B

10

FD4718

Robin R

25

FD4732

Cliff M

11

FD4721

John L

26

FD4738

Paul C

12

FD4722

Bill T

27

FD4739

Norm D

13

FD4737

Mike N

28

FD4733

Art S

14

FD4736

David T

29

FD4734

Jo P

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Installation

Contents of Shipping Boxes

The Tone Commander 1030/1560 system is shipped in two boxes: one for the console, and one for the central processing unit (CPU). Please compare the contents of these boxes with the lists below. Contact your distributor if any items are missing or damaged.

Console Box:

(1) console (2) 7´ line cords (1) handset with cord (1) handset cradle

(2) cradle mounting screws (1) Attendant’s Guide (1) Quick Reference Card

(1) bag of clear keycaps (1030: 41, 1560: 46) (2) sheets of keycap labels

CPU Box:

(1) 1030/1560 CPU (1) Installation Instructions (1) mounting template (3) cable retainers

(1) bag for storing instructions and miscellaneous items

Important Safety Instructions

1. Never install telephone wiring during a lightning storm.

2. Never install telephone jacks in wet locations unless the jack is

specifically designed for wet locations.

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CPU Installation

Mounting CPU and Blocks

Refer to Figure 5 on page 16.

1. Fasten a plywood sheet to the wall with hardware suitable for the wall material.

2. Using the supplied mounting template, mark and pre-drill the mounting holes for the CPU. Make sure that the CPU mounting location is within 5 feet of a standard grounded power outlet. Allow at least one foot of free space above and below the CPU for ventilation.

3. Drive in four suitable fasteners (such as #10×¾" pan head tapping screws), leaving the heads out ¼". 4. Remove the two cover screws, turn each CPU cover fastener so that the slots are horizontal, then

remove the cover.

When installation and testing are completed, replace the cover, turn each cover fastener so that the slots are vertical, then lock it in place with the cover screws to assure compliance with UL requirements.If the cover screws need to be replaced, use 6-32×¼" pan head machine screws. 5. Hang the CPU on the four mounting screws and tighten the screws.

6. Label each side of the split terminal blocks as shown in the Designation columns of Tables 1, 2, and 3. Block #3 is required only in 1560 systems with more than 30 stations.

7. Mount the blocks to the plywood sheet below the CPU, using suitable fasteners.

Installing Expansion Cards

The basic 1030 CPU can accommodate 10 lines and 30 stations. An LEC-5 Line Expansion Card (5 lines) and/or an SEC-30 Station Expansion Card (30 stations) may be installed in a 1030 CPU to expand the system to 15 lines and 60 stations.

NOTE– A 1560 console is required for any system with more than 10 lines or 30 stations.

LEC-5 Line Card

Slide the LEC-5 into the card guides on the main CPU board, and press the card into the connector. The components should face the bottom of the CPU.

SEC-30 Station Card

Mount the SEC-30 onto the threaded studs on the main CPU circuit board using the screws provided. Plug the ribbon cable into the connectors on the main circuit board and the SEC-30.

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Cabling to Blocks

Refer to Figure 5 on page 16.

1. Punch down the cables to the blocks as shown in the Wire Color columns of Tables 1, 2, and 3. The cable with the male connector should be punched down to the right side of block #1.

2. Plug the 25 pair cable from block #1 into the connector on the left side of the main CPU circuit board. 3. Plug the cable from the left side of block #2 into the connector on the lower right side of the main CPU

circuit board.

4. Plug the cable from the right side of block #2 into the connector on the upper right side of the main CPU circuit board.

5. Plug the cables from block #3 into the connectors on the station expansion circuit board as shown (systems with more than 30 stations only).

6. Secure the cables with the supplied cable retainers.

Reference Grounding

Reference grounding of the 1030/1560 is necessary for proper operation.

Figure 1

Connect telco or PABX ground to the GRD pin on the bottom right of CPU block #1.

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CPU Chassis Grounding

This ground connection is required for safety and EMI shielding. It is usually provided by the 3rd wire on the CPU power cord. If the integrity of the power outlet ground is questionable, use the ground connection shown below for the 1030/1560 CPU.

1. Connect a solid copper #10 or #12 AWG wire to the ground terminal on the CPU. The wire should be tightly clamped between the ground screw and the cup washer.

2. Connect the wire to an approved ground, such as MGN (multi-grounded neutral) from the power lines, building ground, a metallic cold water pipe, or a grounding rod.

Connections to Telco/PABX Lines

Figure 2

1. Connect Tip and Ring of each line to the associated TandRpair on the right side of CPU block #1. If the 1030/1560 is used with a key system, connect to the C.O. side of the line cards.

2. If this installation has stations paralleled with console lines, the stations should be connected to Tip and Ring at the telco/PABX block.

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Line Testing

Connect a test telephone to each line; verify the presence of dial tone, and break dial tone by dialing a number.

The 1030 and 1560 allow DTMF tone dialing only – refer to the Telco/PABX Requirements section. Test any additional features ordered with the lines. Open circuit voltage must be approximately 48 volts.

Station Connections

Station Monitoring

Figure 4

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CONNECTOR #1

PIN NO.

WIRE COLOR

(left side of block unused)

DESIGNATION

(right)

26 · · · WHT-BLU · · · – · · · 1TN 1 · · · BLU-WHT · · · – · · · 1RN 27 · · · WHT-ORN · · · – · · · 1C1 2 · · · ORN-WHT · · · – · · · 1C2 28 · · · WHT-GRN · · · – · · · 1C3 3 · · · GRN-WHT · · · – · · · 1C4 29 · · · WHT-BRN · · · – · · · 2TN 4 · · · BRN-WHT · · · – · · · 2RN 30 · · · WHT-SLT · · · – · · · 2C1 5 · · · SLT-WHT · · · – · · · 2C2 31 · · · RED-BLU · · · – · · · 2C3 6 · · · BLU-RED · · · – · · · 2C4 32 · · · RED-ORN · · · – · · · 1T

7 · · · ORN-RED · · · – · · · 1R 33 · · · RED-GRN · · · – · · · 2T 8 · · · GRN-RED · · · – · · · 2R 34 · · · RED-BRN · · · – · · · 3T 9 · · · BRN-RED · · · – · · · 3R 35 · · · RED-SLT · · · – · · · 4T 10 · · · SLT-RED· · · – · · · 4R 36 · · · BLK-BLU· · · – · · · 5T 11 · · · BLU-BLK · · · – · · · 5R 37 · · · BLK-ORN · · · – · · · 6T 12 · · · ORN-BLK · · · – · · · 6R 38 · · · BLK-GRN · · · – · · · 7T 13 · · · GRN-BLK · · · – · · · 7R 39 · · · BLK-BRN · · · – · · · 8T 14 · · · BRN-BLK · · · – · · · 8R 40 · · · BLK-SLT · · · – · · · 9T 15 · · · SLT-BLK · · · – · · · 9R 41 · · · YEL-BLU· · · – · · · 10T 16 · · · BLU-YEL· · · – · · · 10R 42 · · · YEL-ORN · · · – · · · 11T 17 · · · ORN-YEL · · · – · · · 11R 43 · · · YEL-GRN · · · – · · · 12T 18 · · · GRN-YEL · · · – · · · 12R 44 · · · YEL-BRN · · · – · · · 13T 19 · · · BRN-YEL · · · – · · · 13R 45 · · · YEL-SLT · · · – · · · 14T 20 · · · SLT-YEL · · · – · · · 14R 46 · · · VIO-BLU· · · – · · · 15T 21 · · · BLU-VIO · · · – · · · 15R 47 · · · VIO-ORN · · · – · · · – 22 · · · ORN-VIO · · · – · · · – 48 · · · VIO-GRN · · · – · · · MH+ 23 · · · GRN-VIO · · · – · · · MH-49 · · · VIO-BRN · · · – · · · NTNC 24 · · · BRN-VIO· · · – · · · NTCO 50 · · · VIO-SLT · · · – · · · NTNO 25 · · · SLT-VIO · · · – · · · GRD

console #1 voice/data console #2 voice/data telco/PABX lines music input night relay telco ground Table 1 CPU Block #1

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CONNECTOR #2

CONNECTOR #3

PIN NO.

WIRE COLOR

DESIGNATION

(left)

DESIGNATION

(right)

26 · · · WHT-BLU · · · T1 · · · T16 1 · · · BLU-WHT · · · R1 · · · R16 27 · · · WHT-ORN · · · T2 · · · T17 2 · · · ORN-WHT · · · R2 · · · R17 28 · · · WHT-GRN · · · T3 · · · T18 3 · · · GRN-WHT · · · R3 · · · R18 29 · · · WHT-BRN · · · T4 · · · T19 4 · · · BRN-WHT · · · R4 · · · R19 30 · · · WHT-SLT · · · T5 · · · T20 5 · · · SLT-WHT · · · R5 · · · R20 31 · · · RED-BLU · · · T6 · · · T21 6 · · · BLU-RED · · · R6 · · · R21 32 · · · RED-ORN · · · T7 · · · T22 7 · · · ORN-RED · · · R7 · · · R22 33 · · · RED-GRN · · · T8 · · · T23 8 · · · GRN-RED · · · R8 · · · R23 34 · · · RED-BRN · · · T9 · · · T24 9 · · · BRN-RED · · · R9 · · · R24 35 · · · RED-SLT · · · T10 · · · T25 10 · · · SLT-RED· · · R10 · · · R25 36 · · · BLK-BLU· · · T11 · · · T26 11 · · · BLU-BLK · · · R11 · · · R26 37 · · · BLK-ORN · · · T12 · · · T27 12 · · · ORN-BLK · · · R12 · · · R27 38 · · · BLK-GRN · · · T13 · · · T28 13 · · · GRN-BLK · · · R13 · · · R28 39 · · · BLK-BRN · · · T14 · · · T29 14 · · · BRN-BLK · · · R14 · · · R29 40 · · · BLK-SLT · · · T15 · · · T30 15 · · · SLT-BLK · · · R15 · · · R30 41 · · · YEL-BLU· · · – · · · – 16 · · · BLU-YEL· · · – · · · – 42 · · · YEL-ORN · · · 1C+ · · · – 17 · · · ORN-YEL · · · 1C- · · · – 43 · · · YEL-GRN · · · 1C+ · · · – 18 · · · GRN-YEL · · · 1C- · · · – 44 · · · YEL-BRN · · · 1C+ · · · – 19 · · · BRN-YEL · · · 1C- · · · – 45 · · · YEL-SLT · · · – · · · – 20 · · · SLT-YEL · · · – · · · – 46 · · · VIO-BLU· · · 2C+ · · · – 21 · · · BLU-VIO · · · 2C- · · · – 47 · · · VIO-ORN · · · 2C+ · · · – 22 · · · ORN-VIO · · · 2C- · · · – 48 · · · VIO-GRN · · · 2C+ · · · – 23 · · · GRN-VIO · · · 2C- · · · – 49 · · · VIO-BRN · · · – · · · – 24 · · · BRN-VIO· · · – · · · – 50 · · · VIO-SLT · · · – · · · – 25 · · · SLT-VIO · · · – · · · –

console #1 power console #2 power station monitor circuits Table 2 CPU Block #2

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CONNECTOR # 4

CONNECTOR #5

PIN NO.

WIRE COLOR

DESIGNATION

(left)

DESIGNATION

(right)

26 · · · WHT-BLU · · · T31 · · · T46 1 · · · BLU-WHT · · · R31 · · · R46 27 · · · WHT-ORN · · · T32 · · · T47 2 · · · ORN-WHT · · · R32 · · · R47 28 · · · WHT-GRN · · · T33 · · · T48 3 · · · GRN-WHT · · · R33 · · · R48 29 · · · WHT-BRN · · · T34 · · · T49 4 · · · BRN-WHT · · · R34 · · · R49 30 · · · WHT-SLT · · · T35 · · · T50 5 · · · SLT-WHT · · · R35 · · · R50 31 · · · RED-BLU · · · T36 · · · T51 6 · · · BLU-RED · · · R36 · · · R51 32 · · · RED-ORN · · · T37 · · · T52 7 · · · ORN-RED · · · R37 · · · R52 33 · · · RED-GRN · · · T38 · · · T53 8 · · · GRN-RED · · · R38 · · · R53 34 · · · RED-BRN · · · T39 · · · T54 9 · · · BRN-RED · · · R39 · · · R54 35 · · · RED-SLT · · · T40 · · · T55 10 · · · SLT-RED· · · R40 · · · R55 36 · · · BLK-BLU· · · T41 · · · T56 11 · · · BLU-BLK · · · R41 · · · R56 37 · · · BLK-ORN · · · T42 · · · T57 12 · · · ORN-BLK · · · R42 · · · R57 38 · · · BLK-GRN · · · T43 · · · T58 13 · · · GRN-BLK · · · R43 · · · R58 39 · · · BLK-BRN · · · T44 · · · T59 14 · · · BRN-BLK · · · R44 · · · R59 40 · · · BLK-SLT · · · T45 · · · T60 15 · · · SLT-BLK · · · R45 · · · R60 41 · · · YEL-BLU· · · – · · · – 16 · · · BLU-YEL· · · – · · · – 42 · · · YEL-ORN · · · – · · · – 17 · · · ORN-YEL · · · – · · · – 43 · · · YEL-GRN · · · – · · · – 18 · · · GRN-YEL · · · – · · · – 44 · · · YEL-BRN · · · – · · · – 19 · · · BRN-YEL · · · – · · · – 45 · · · YEL-SLT · · · – · · · – 20 · · · SLT-YEL · · · – · · · – 46 · · · VIO-BLU· · · – · · · – 21 · · · BLU-VIO · · · – · · · – 47 · · · VIO-ORN · · · – · · · – 22 · · · ORN-VIO · · · – · · · – 48 · · · VIO-GRN · · · – · · · – 23 · · · GRN-VIO · · · – · · · – 49 · · · VIO-BRN · · · – · · · – 24 · · · BRN-VIO· · · – · · · – 50 · · · VIO-SLT · · · – · · · – 25 · · · SLT-VIO · · · – · · · –

station monitor circuits

Table 3 CPU Block #3

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Console Cable Installation

Wall Jack Pinout

Wall Jack Typical Wire Color

Console #1 Designation (connector 1)

Typical 3 Pair Console Cable

Wire Color

(actual wire color)

1 WHT 1C3 (WHT-GRN) 2C3 (RED-BLU) WHT-GRN

2 BLK 1C1 (WHT-ORN) 2C1 (WHT-SLT) WHT-ORN

3 RED 1RN (BLU-WHT) 2RN (BRN-WHT) BLU-WHT

4 GRN 1TN (WHT-BLU) 2TN (WHT-BRN) WHT-BLU

5 YEL 1C2 (ORN-WHT) 2C2 (SLT-WHT) ORN-WHT

6 BLU 1C4 (GRN-WHT) 2C4 (BLU-RED) GRN-WHT

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Wall Jack Pinout

Wall Jack Typical Wire Color

Typical 3 Pair Console Cable

Wire Color

(actual wire color)

1 WHT 1C+ (YEL-BRN) 2C+ (VIO-GRN) WHT-GRN

2 BLK 1C+ (YEL-GRN) 2C+ (VIO-ORN) WHT-ORN

3 RED 1C- (ORN-YEL) 2C- (BLU-VIO) BLU-WHT

4 GRN 1C+ (YEL-ORN) 2C+ (VIO-BLU) WHT-BLU

5 YEL 1C- (GRN-YEL) 2C- (ORN-VIO) ORN-WHT

6 BLU 1C- (BRN-YEL) 2C- (GRN-VIO) GRN-WHT

Table 5 – Console “Power” Jack Pinout

The total console cable length, including line cord and equipment room cross connects, must not exceed 500 feet.

1. Install two 6 position, 6 contact modular telephone jacks within 6 feet of the console. 2. Label the jacks "1560 voice/data" and "1560 power" (or 1030).

3. Connect a 3 pair cable to each jack and run them to the equipment room.

IMPORTANT– Whenever nonkey adapters are used in conjunction with existing multipair cable, verify that the adapters conform to Tables 4 and 5 above.

4. Only if the colors of your cables differ from the typical colors:fill out Tables 4 and 5 with the actual wire colors of the cables for each connection.

5. Punch down the "voice/data" cable on the right side of CPU block #1, to the pins listed in the Console #1 Designation column in Table 4.

6. Punch down the "power" cable on the left side of CPU block #2, to the pins listed in the Console #1 Designation column in Table 5.

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Console Installation

Preliminary Testing

At this time, you should have completed the following: · Mounted the CPU and blocks

· Installed the cables from the CPU to the blocks · Connected Tip and Ring from each line to the block

· Connected Tip and Ring from each monitored station to the block · Installed the console cables and jacks

· Assembled and connected the console(s)

It is a good idea to briefly test the operation of the 1030/1560 before proceeding with installation or programming.

1. Plug the CPU into a power outlet.

A. The "heartbeat" indicator at the bottom of the CPU main circuit board should flash.

If no "heartbeat" is present, check that the power outlet is "live". A blown fuse on the circuit board may indicate a defective CPU.

Figure 7

1. Install the handset cradle on the console using the screws provided. The cradle may be installed on either side of the console. 2. Plug the handset's cable into the jack

beneath the front left edge of the console. 3. Plug one end of each supplied 6 conductor

modular line cord into the "voice/data" and "power" jacks at the back of the console. If either line cord must be replaced, be sure to use one with 6 conductors. Many line cords with 6 position plugs have only 4 conductors.

4. Plug the cables into their associated wall jacks, or into the test jacks located on the CPU main circuit board (refer to Figure 5). CAUTION– Do not interchange these two

cables! The cable nearest the handset jack must connect to the "voice/data" wall jack or CPU jack.

5. Fill out the keycap labels with line numbers, station names or numbers, and autodial numbers (refer to the configuration sheets). Place the labels beneath the clear plastic key caps, then snap the keycaps onto the DSS and line keys.

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B. The console should emit two triple beeps, then briefly display "1030 OK" or "1560 OK". If these indications are not observed, check both voice/data and power cabling. 2. Repeat step 1 at attendant position #2, if the system is so equipped.

C.O. Line Testing

Perform the following tests on each telco/PABX line. Repeat at attendant position #2, if the system is so equipped.

Line Access and Imbalance Testing

1. Press the key representing the line to be tested.

The associated line lamp (telephone symbol) should flicker while the line is accessed. NOTE– Open circuit voltage must be approximately 48 volts.

2. Listen for audible hum or excessive noise.

PASS – Such noise or hum is not present. FAILURE – Such noise or hum is present.

3. Listen for dial tone.

PASS – Dial tone is heard. FAILURE – Dial tone is not heard.

4. Break dial tone by dialing a digit.

PASS - Dial tone is broken and no audible hum or excessive noise is heard. FAILURE - Dial tone cannot be broken; audible hum or excessive noise is heard.

5. Press the RELEASE key.

IMPORTANT– Upon the detection of any failure during the foregoing testing, disconnect the affected equipment from the telephone line to determine if such equipment is the cause of failure. Any equipment determined to be malfunctioning must remain disconnected, and use discontinued until the malfunction has been corrected.

Hold and Autohold Testing

1. Access the line to be tested and establish call to another station. 2. Place the call on hold by depressing the red HOLD key.

The associated H indicator will wink slowly. 3. Reseize the call by depressing the line key.

The associated H indicator goes out.

The line lamp flickers while the line is accessed.

4. Place the call on autohold by depressing another idle line key. The line accessed draws dial tone.

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Ring Trip and Imbalance Testing

1. Dial the number of the line to be tested from another station. The associated line lamp will flash slowly.

or

The associated line lamp will flash quickly, if the line has been optioned for ring delay. 2. Press the line key to answer the call.

The line lamp changes from flashing to flickering. 3. Listen for audible hum or excessive noise.

PASS – Such noise or hum is not present. FAILURE – Such noise or hum is present.

IMPORTANT– Upon detection of audible hum or excessive noise, disconnect the affected equipment to determine if such equipment is the cause of failure. Any equipment determined to be malfunctioning must remain disconnected, and use discontinued until the malfunction has been corrected.

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CPU Option Switches

Switches on the CPU control system programming and Night Service options. The switches are ON when set towards the right side of the CPU. When a programming option is "locked", programming changes are not allowed. The switch location is shown in the figure below and on page 16.

SWITCH FUNCTION

1 OFF – Autodial Program unlocked_{ON – Autodial Program locked}

2 OFF – Configuration Program unlocked_{ON – Configuration Program locked}

3 OFF – Name Program unlocked_{ON – Name Program locked}

4 OFF – night transfer_{ON – night ringing}

5 must be OFF!

6, 7 not used

8

OFF – retain new programming ON – restore defaults

(when power is cycled off & on)

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Optional Equipment Installation

The following options require system programming for proper operation. Refer to the Configuration Programming section.

Night Service

The console may either switch the telephone system to night transfer, or ring a night bell during incoming ringing when the attendant selects Night Service mode. Only one of these options may be installed. Option switch #4 on the CPU selects the Night Service mode. Set this switchOFFfor night transfer, orON for night ringing.

Night Ringing

Night ringing is switched on and off during ringing of either lines only, or lines and stations. One of these options must be selected during configuration programming.

Tone Commander's PA-24 Paging/Chime Module provides a chime tone that can announce ringing calls over a paging system. This unit is powered from the 1030/1560 CPU. Refer to the PA-24 Paging/Chime Module Installation Instructions, doc. #13-102595.

An external bell may be used in place of ringing over a paging system, as shown below.

1. Install the night bell in the location desired by the customer.

2. Run a two conductor cable from the night bell to the equipment room.

3. Connect the cable to the bell.

4. Mount a suitable bell power supply in the equipment room.

5. Connect one output terminal of the power supply toNTCO(common) on the right side of CPU block #1.

6. Connect one wire in the bell cable to the other output terminal of the power supply. 7. Connect the remaining wire in the bell cable

toNTNO(normally open).

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Night Transfer

The night transfer leads from the telephone system remain connected together when the console is in Night Service mode, and during a power interruption at the CPU.

Music On Hold

An external music source is required for Music On Hold. It will be assigned to the lines during configuration programming. The music input may be connected to any type of compatible music source (refer to the Specifications section).

The music source can be connected to the jack provided on the CPU, or punched down to the block.

Jack Connections

ConnectNTCO(common) andNTNC (normally closed) on the right side of CPU block #1 to the night control terminals on the telco/PABX block.

Figure 10

1. Connect an RCA-type phono plug to one end of a single conductor shielded cable, or obtain a cable with a plug attached. The center conductor connects to the pin of the plug.

2. Plug the cable into the music input jack at the top of the CPU.

3. Connect the other end of the cable to the output of the music source. A plug to fit the music source may be required.

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Block Connections

Paging

Tone Commander's PA-24 Paging/Chime module interfaces the 1030/1560 console to a paging system. The module includes a night ringing chime and switching for background music control. Power is derived from the 1030/1560 CPU.

Paging can be connected to any spare line key on the 1030/1560. Refer to the PA-24 Paging/Chime Module Installation Instructions, doc. #13-102595.

1. Connect a twisted wire pair toMH+and MH-on the right side of CPU block #1.

2. Connect the other end of the wire pair to the output of the music source. A plug to fit the music source may be required.

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Configuration Programming

Various network interface and operation parameters are programmable by the installer, allowing compatibility with a wide variety of central offices and PABXs. The system is pre-programmed at the factory; many installations will require few changes to these values. Programming is retained in the CPU's memory when power is disconnected.

Systems with two attendant positions require programming at both consoles for recall rings and line privacy. The programming procedures for ring delays, the time of day clock, autodial numbers, and station names are described in their respective sections.

The following features may be set from configuration programming mode by pressing the appropriate DSS key. The letters are printed on the console front panel beneath the DSS keys. Key numbers in parentheses represent the station ports assigned to the keys.

System Programmable Features

DSS Key Feature

A (1) Abandoned Ring Time B (6) Recall Rings

C (11) Pickup Code Sequence D (16) Dialing Speed

E (21) Pause Time F (26) Hookflash Time G (2) Dial Tone Detect Time H (7) Hold Recall Time I (12) Hold Release Time J (17) Night Bell Mode * K (22) Queue Priority

L (27) Alert Type * M (3) Ringing Type * N (8) Camp-On

R (28) Assign Page Key T (9) Assign Night Key * U (14) Assign Quick Mode Key

W (24) Unsupervised Call Transfer

Line Programmable Features

* O (13) Line Privacy * P (18) Answer Use

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Using Configuration Programming Mode

The configuration programming mode must be entered prior to attempting any of the following

programming procedures.Enter this mode only when the console is idle, i.e., no calls are in progress or on hold and the time of day is displayed.

The Configuration Program Lock Switch (switch #2) inside the CPU must beOFF(unlocked) before proceeding (see page 25).

To enter configuration programming mode: · Press HOLD.

· Press TRANSFER. · Press RELEASE. · Press dial pad key C (2).

The display will indicate that configuration programming mode has been entered.

To exit configuration programming mode and store all programming: · Press RELEASE.

or

The mode will be exited automatically 1 minute after the last keypress.

When completed, set the Configuration Program Lock Switch inside the CPU toON(locked) to prevent inadvertent changes to the programmed settings.

DSS keys on the console are used to select the feature to be programmed – letters identifying the keys are

printed beneath the keys on the console's front panel.

Default Settings

The default settings, as shipped from the factory, are listed with each feature on the following pages. Default settings may be recalled by setting CPU option switch #8 toON, then cycling the CPU power off and on (pull out the power plug for a few seconds). Set this switch back to OFF to prevent losing your

programming during a power outage.

The switch location is shown on page 25.

Confirmation and Error Tones

The speaker in the console signals correct or incorrect actions during programming. The console's volume control adjusts the level of the tones – use the VOL keys above the dial pad.

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Programming System-Wide Features

Timing Parameters and Night Service Mode

· Press HOLD, then TRANSFER, then RELEASE, then C (2) on the dial pad to enter configuration programming mode.

"CONFIGURE PROG" will be displayed.

· Press a DSS key to select the feature to be programmed. The display will show the item name and the current value. The station status lamp will light steadily.

· Press a key on the dial pad if you want to change the value. The new value will be shown in the display.

· Press a DSS key to select another feature. or

Press RELEASE to exit configuration programming mode (the mode will be exited automatically 1 minute after the last keypress).

NOTE– Systems with two consoles (two attendant positions) have separate Queue Priority, Ringing Type, and Camp-On settings for each console. They must be programmed individually at each console position.

For example, to set Hold Recall Time to 50 seconds:

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Timing values listed in the following tables are nominal, and may differ slightly from the actual values. Shaded values are factory defaults.

Abandoned Ring Time

Dial Pad Key Available Values

2 2 sec

3 3 sec

4 4 sec

5 5 sec

6 6 sec

7 7 sec

8 8 sec

9 9 sec

0 10 sec

Table 7

Recall Rings

1 1 ring

2 2 rings

3 3 rings

4 4 rings

5 5 rings

6 6 rings

7 7 rings

8 8 rings

9 9 rings

0 no recall

Table 8

DSS key to select feature: A Default value: 5 sec

This parameter determines the timing for discontinuing ringing of unanswered incoming calls that were abandoned by the caller. It should be set to the next time value longer than the silent interval between ringing bursts.

if too short– each ring burst may be seen as a new call. This can cause erratic line lamp rates and loss of ringing delays. if too long– abandoned calls will continue to ring for the duration of this timing value.

DSS key to select feature: B Default value: 3 rings

This sets the number of rings before a call transferred to an idle station recalls the console.

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Pickup Code Sequence

0 _{(before station #)}first

1 _{(after station #)}last

Table 9

Dialing Speed

6 _{(6 digits/sec)}slow

0 _{(10 digits/sec)}fast

Table 10

Pause Time

2 200 ms

3 300 ms

4 400 ms

5 500 ms

6 600 ms

7 700 ms

8 800 ms

DSS key to select feature: C Default value: first

This parameter determines when the console inserts the Directed Call Pickup code during a station call pickup dialing sequence, as required by the telephone system.

Almost all installations require the pickup code to befirst.

DSS key to select feature: D Default value: fast

The tone autodialing speed (via DSS key) is set with this parameter.

Use the dialing speed compatible with the central office or PABX. If misdialing occurs with the fast speed, switch to slow speed.

Manual dialing speed is also affected. Whenfastspeed is selected, manually dialed digits follow dial pad keystrokes. With slowspeed selected, digits are buffered and sent with a tone on period of 80 ms, and 80 ms between digits. This guarantees minimum tone periods for slow central offices.

DSS key to select feature: E Default value: 700 ms

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Hookflash Time (Standard Version)

5 500 ms

6 600 ms

7 700 ms

8 800 ms

9 900 ms

0 1 sec

Table 12a

Hookflash Time (Lucent 5ESS International Version)

1 100ms

2 300 ms

3 300 ms

4 400 ms

5 500 ms

6 600 ms

7 700 ms

8 800 ms

9 900 ms

0 1 sec

Table 12b

DSS key to select feature: F Default value: 600 ms

This parameter sets the length of a timed hookflash generated during call transfer and autodial operations. The default value is adequate for most systems.

if too short– receipt of second dial tone may be intermittent during call transfer operations.

if too long– the calling party may be disconnected during call transfer operations.

DSS key to select feature: F Default value: 700 ms

This parameter sets the length of a timed hookflash generated during call transfer and autodial operations. The default value is adequate for most systems.

if too short– receipt of second dial tone may be intermittent during call transfer operations.

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Dial Tone Detect Time

1 500 ms

2 600 ms

3 700 ms

4 1 sec

5 1.2 sec

6 1.5 sec

7 1.8 sec

8 2 sec

Table 13

Hold Recall Time

3 30 sec

4 40 sec

5 50 sec

6 60 sec

9 90 sec

1 2 min

2 3 min

0 no recall

Table 14

DSS key to select feature: G Default value: 700 ms

This sets the time steady dial tone must be present before station digits are autodialed.

Set this parameter to the lowest value that gives reliable dial tone detection.

DSS key to select feature: H Default value: 90 sec

Calls on console hold or camp-on longer than the Hold Recall Time will recall the console.

Set this parameter according to customer preference. NOTE– Calls on hold at the telephone system (initiated by a

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Hold Release Time

1 40 ms

2 80 ms

3 200 ms

4 400 ms

5 600 ms

6 800 ms

7 1 sec

8 2 sec

Table 15

Night Bell Mode

1 lines only

2 lines + stations

Table 16

DSS key to select feature: I Default value: 600 ms

A central office disconnect supervision signal (i.e., brief battery removal) on any line must exceed this value. When such a signal from a line on hold is detected, the line will be automatically released.

Set this parameter to a value slightly less than the length of a disconnect signal from the central office.

if too short– may cause calls on hold to be inadvertently disconnected.

if too long– may cause abandoned calls and retrieved parked calls to remain connected to the console.

DSS key to select feature: J Default value: lines only

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Queue Priority

1 stations only 2 stations, then lines 3 lines, then stations

4 FIFO

Table 17

Alert Type

1 normal ringing 2 distinctive ringing

0 both

Table 18

Ringing Type

1 long

0 short

Table 19

DSS key to select feature: L Default value: both

To ignore station-to-station calls, equip the station lines with distinctive ringing from the C.O. Set the Alert Type todistinctive if distinctive ringing is provided for outside calls, or tonormalif distinctive ringing is provided for station-to-station calls. DSS key to select feature: K (per console)

Default value: FIFO

Calls are queued for attendant processing in the order received. The first call in queue is shown in the display.

Queue Priority determines which type of calls have priority in the queue:

(1) stations only

(2) lines+stations, stations have priority (3) lines+stations, lines have priority (4) lines+stations, first calls have priority

(FIFO, First In - First Out)

Set this parameter according to customer preference.FIFOis recommended for most installations.

NOTE– The call queue is cleared whenever Queue Priority is changed.

DSS key to select feature: M (per console) Default value: short

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Camp-on

0 off

* on

Table 20

Unsupervised Call Transfer

1 1 sec

2 2 sec

3 3 sec

4 4 sec

5 5 sec

6 6 sec

7 7 sec

8 8 sec

9 9 sec

0 off

Table 21

DSS key to select feature: W Default value: off

This feature disconnects the console from a transferred call after the timeout period. This facilitates call transfer to an unmonitored station or a station that forwards calls on busy, such as to a voice mail system.

For most applications, the timeout period can be set to 2 or 3 seconds. A longer timeout may be needed for slower (or more busy) central offices.

if too short– a transferred call may be disconnected before transfer is complete.

if too long– the transferred party may miss the beginning of the greeting from the answering party or voice mail system.

DSS key to select feature: N (per console) Default value: off

This parameter determines whether a call can be camped on to a busy station.

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Special Feature Key Assignment

Spare line keys may be programmed to activate special features. Such usage precludes the connection of lines to these positions. Be sure to identify the keys with the supplied key cap labels.

· Press the DSS key to select the feature to be programmed:

R – Page key

T – Night key

U – Quick Mode key

· Press dial pad key

*

to display the key that is set to activate the desired feature.

The line lamp (phone symbol) above a line key will be on if the key has the feature assigned to it. · Press the line key that will be assigned the feature.

The line lamp above the selected key will light steadily. Any feature assignment for the key will be overwritten.

The previously assigned key will be cleared (reassigned as a standard line key); its line lamp will turn off.

or

Press the currently assigned key to clear its programming and reassign it as a standard line key, if no keys are to be assigned the selected feature.

The line lamp above the selected key will turn off.

NOTE– Perform a line test (at both consoles, if applicable) if a key has been reassigned as a standard line key – refer to the Preliminary Testing section in this document.

· Press dial pad key 0 to store the new setting and return to feature selection. · Press a DSS key to select another feature.

or

Press RELEASE to exit configuration programming mode (the mode will be exited automatically 1 minute after last keypress).

NOTE– Quick Mode is not recommended for systems with two consoles (two attendant positions).

Programming Features Selectable Per Line

The following programmable features do not apply to line keys that have been programmed for Page, Night Service, or Quick Mode.

· Press a DSS key to select the feature to be programmed. The display will show the item name.

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· Press the line key to be programmed with the selected feature.

The display will show the line number and the current value (OFF or ON). The line lamp (phone symbol) will light steadily.

· Press ON (

*

) or OFF (0) on the dial pad if you want to change the value.

The new value will be shown in the display.

· Press another line key to be programmed with the selected feature. or

Press RELEASE to exit configuration programming mode (the mode will be exited automatically 1 minute after last keypress).

NOTE– Systems with two consoles (two attendant positions) have separate Line Privacy and Answer Use settings for each console. They must be programmed individually at each console position.

Line Privacy

DSS key to select feature: O (per console) Default Value for each line: off

A line with the privacy option on cannot be accessed by the console when its line lamp indicates a "busy" condition.

Answer Use

DSS key to select feature: P (per console) Default Value for each line: off

Idle lines in this group will automatically be seized in descending order whenever the ANSWER key is used to pick up station calls.

CAUTION– Lines assigned to this group must be optioned for Directed Call Pickup, NonBarge-In.

Dedicated nonhunting lines are recommended for this usage. If this is not feasible, assign only the last lines in a terminal hunt group.

Music On Hold

DSS key to select feature: Q Default Value for each line: on

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DSS

/

Autodial Number Programming

Each DSS key may be programmed to autodial up to 24 digits or functions, including 0-9,

*

, #, dial tone

detect, a hookflash (transfer signal), and a pause. The PICK UP key autodials the call pickup code; it must be programmed with the required digits.

Lucent 5ESS International Version only: the TRANSFER key must be programmed with the required call

transfer code.

Digits are entered with the dial pad. The VOL keys and DSS key #30 are used to enter the pause, flash, and dial tone detect functions – these functions are printed below the keys on the console front panel.

DIAL TONE delays dialing until steady dial tone is present.If the telephone system does not send dial tone after receiving a flash, use two PAUSEs in place of DIAL TONE detect.

FLASH is used to transfer calls or access special features of the telephone system. PAUSE is used if a delay is required during dialing, for example to access a voice mailbox. Pause, flash, and dial tone detect times can be changed from the 1030/1560 configuration programming mode.

IMPORTANT– The first entry of a dialing routine for any key to be used for DSS operation must be a FLASH (F). This entry will determine whether associated features with DSS operation will apply (Station Recall, Line Release w/Supervision, Station Camp-On, etc.).

Example:FD4710

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Programming Procedure

Set the Autodial Program Lock Switch (switch #1) inside the CPU toOFF(unlocked) before proceeding – see page 25.

· Press HOLD, then TRANSFER, then RELEASE, then P (7) on the dial pad to enter autodial programming mode.

"PROGRAM AUTODIAL" will be displayed.

· Press the DSS key to be programmed. Press SHIFT first if selecting the station on the lower half of the key (1560 only).

The station status lamp will light.

The display will show the number currently programmed, or "NOT PROGRAMMED".

· If you do not wish to change the currently programmed number, press HOLD, then select another DSS key.

· Using the dial pad and the PAUSE, FLASH, and DIAL TONE keys, enter the sequence to be dialed. The display will show the number being entered.

· Press HOLD to store the number, then select another DSS key to be programmed. or

Press RELEASE to store the number and exit autodial programming mode (the mode will be exited automatically 1 minute after the last keypress,withoutstoring the number).

When completed, set the Autodial Program Lock Switch inside the CPU toON(locked) to prevent inadvertent changes to autodial programming.

NOTE– Systems with two consoles (two attendant positions) have a single set of DSS/autodial numbers shared by both consoles. The numbers may be programmed at either console.

For example, to program a DSS key to dial a hookflash, wait for dial tone, then dial station 5314:

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Pick Up Key Programming

The PICK UP key programming procedure is similar to that for DSS keys. Press PICK UP instead of selecting a DSS key, then proceed as illustrated below. Consult the telco for the required pickup code. IMPORTANT– A DIAL TONE detect must be entered before the Directed Call Pickup code to ensure that

steady dial tone is received before dialing begins. This may not apply to the few telephone systems which require the Directed Call Pickup code to be dialedafterthe station number.

DO NOT precede the pickup code with a FLASH.

For example, to program the PICK UP key with the code

_*

7:

Transfer Key Programming

(Lucent 5ESS International Version only)

Program the TRANSFER in a similar manner as the PICK UP key. The transfer code must be preceded

with a FLASH and DIAL TONE detect, for example,FD6. Consult the telco for the required call transfer code.

For example, to program 6 as the call transfer code:

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Name Display Programming

Any DSS/Autodial key to be programmed with a name display must already be programmed for autodialing; autodial programming may be changed without reprogramming the DSS name display. This restriction does not apply to line keys, since they cannot be programmed for autodialing.

Set the Name Program Lock Switch (switch #3) inside the CPU toOFF(unlocked) before proceeding – see page 25.

· Press HOLD, then TRANSFER, then RELEASE, then N (6) on the dial pad to enter name programming mode.

"NAME ASSIGN" will be displayed, followed by a help display.

· Press the DSS or line key to be programmed. Press SHIFT first if selecting the station on the lower half of a DSS key (1560 only).

The lamp next to the selected key will light steadily.

The name will be displayed if the selected key is currently programmed. Press CLEAR to allow reprogramming, or use BACKSPACE to edit the currently programmed name.

· If you do not wish to change the currently programmed name, press HOLD, then select another DSS or line key.

· Enter the name using the DSS keys. Letters are printed on the console front panel beneath the keys. Do not exceed 14 characters, including spaces. BKSPACE will delete the last character entered.

· Press HOLD to store the new name.

· Select another DSS or line key to be programmed. or

Press RELEASE to exit name identification programming mode (the mode will be exited automatically 1 minute after the last keypress).

When completed, set the Name Program Lock Switch inside the CPU toON(locked) to prevent inadvertent changes to name programming.

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For example, to program the name "Smith" to be displayed when station #11 is ringing:

Ring Delay Programming

Checking Ring Delays

· Press RING DELAY twice.

The lamp above the key will flash, and "RING DELAY CHECK" will be displayed.

· Press the DSS or line keys to be checked. Press SHIFT first if selecting the station on the lower half of a DSS key (1560 only).

The display will show the ring delay setting for each DSS or line key pressed.

· To exit ring delay check mode, press RING DELAY again (the mode will be exited automatically 5 seconds after the last keypress).

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Setting Ring Delays

1 1 ring

2 2 rings

3 _{stations default}3 rings

4 4 rings

5 5 rings

6 6 rings

7 7 rings

8 8 rings

9 9 rings

0 no delay (off)_{lines default}

*

no ringing (on)

Table 22

NOTE– Systems with two consoles (two attendant positions) have separate Ring Delay settings for each console. They must be programmed individually at each console.

Time of Day Clock

The 12-hour time of day clock may be set at either console in a two-position system. The setting affects both consoles.

· When the console is idle, press HOLD, then TRANSFER, then RELEASE, then T (8) on the dial pad. "SET TIME" and the current time will be displayed.

· Press RELEASE now if you do not wish to change the time setting.

· Enter the time using the dial pad (hour values less than 10 must be preceded by a "0" digit). For example, to set the time to 9:38, enter 0 9 3 8.

The display will show the time entered.

· The time set mode will be exited automatically after the new time setting is entered. · Press RING DELAY once.

The lamp above the key will light steadily, and “RING DELAY PROG” will be displayed.

· Using the dial pad, enter the number of rings to delay before ringing at the console begins (1-9 rings, 0 for no delay, or

*

for no ringing at the console).

The display will show the selected ring delay value. NOTE – The ring delay setting does not affect station

ringing, only the delay before the console starts ringing in addition to the station.

· Press the DSS or line keys to be set to the chosen ring delay value. Press SHIFT first if selecting the station on the lower half of a DSS key (1560 only).

To set all stations (not lines) to the same value, press # on the dial pad instead of a DSS key.

The display will show the number of each DSS or line key that is pressed (or “ALL DELAY” if # is pressed), and the ring delay value.

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System Description

Consoles

The 1030 and 1560 consoles house a 20-character fluorescent display, line status indicators, line and call processing keys, a common audible transducer, an electronic voice network, and a microcomputer to control their operation. The factory-provided hearing aid compatible handset utilizes an electret (carbon clone) element.

Tone Commander consoles are designed to provide superior operating capabilities in any working environment.

· The vacuum fluorescent display is adjustable, can be seen from almost any angle, and is immune to overhead lighting glare. This allows displayed information to be viewed from greater distances than with nonfluorescent versions.

· Whenever possible, call processing routines are accomplished with single keystrokes. · Multiple indicators are used to improve status recognition.

Following is a description of the keys, indicators, and connectors on the console:

· Display – 20 character alphanumeric display gives information about calls ringing at the console, and

is used during console programming. A time of day clock is displayed when the console is idle. · Line Keys – when a line key is pressed, the console network is connected to the selected line. If a

second line key is pressed, the first line is automatically put on hold and the second line is accessed (Auto Hold). Spare line keys may be used to activate night service or Quick Mode, or to access paging systems.

· Hold Lamps (H symbol) – indicate hold and hold recall states of the lines.

· Line Lamps (telephone symbol) – indicate busy and ringing states of the lines.

· DSS Keys – when the console is in normal mode, the 30 DSS keys automatically dial programmable

sequences when pressed. These keys are also used during programming to enter name displays. They are normally used to autodial the station associated with the key. A shift key on the 1560 model allows access to an additional 30 stations.

· Station Status Lamps – indicate busy and ringing states for the stations.

· SHIFT Key – allows access to an additional 30 stations (1560 only).

· HOLD Key – when the console is on an active line and the hold key is pressed, a hold bridge is

placed across the selected line and the console network is released from the connection. · TRANSFER Key – when the transfer key is pressed, a hookflash (momentary open loop) is

generated on the selected line (in the Lucent 5ESS International Version, the hookflash is followed by a programmable transfer code). This allows the attendant to transfer calls or access special features of the telephone system.

· RELEASE Key – when the console is on a line and the release key is pressed, the console network

is released from the connection, the line becomes idle, and its lamp will turn off.

· CONNECT Key – allows an attendant to immediately release from a line after a DSS transfer, to

answer another one. System circuitry maintains the line until the called station rings, then automatically releases.

· ANSWER Key – automatically seizes a call appearing in the alphanumeric display.

· RING DELAY Key – used to enter/exit ring delay check mode or ring delay programming mode.