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S T U D Y P R O T O C O L

Open Access

Implementation of a new prenatal care

model to reduce office visits and increase

connectivity and continuity of care:

protocol for a mixed-methods study

Jennifer L. Ridgeway

1,2

, Annie LeBlanc

1,2

, Megan Branda

2

, Roger W. Harms

3

, Megan A. Morris

1,2

, Kate Nesbitt

4

,

Bobbie S. Gostout

3

, Lenae M. Barkey

5

, Susan M. Sobolewski

3

, Ellen Brodrick

3

, Jonathan Inselman

2

, Anne Baron

3

,

Angela Sivly

3

, Misty Baker

3

, Dawn Finnie

1,2

, Rajeev Chaudhry

6,7

and Abimbola O. Famuyide

3*

Abstract

Background:Most low-risk pregnant women receive the standard model of prenatal care with frequent office visits. Research suggests that a reduced schedule of visits among low-risk women could be implemented without increasing adverse maternal or fetal outcomes, but patient satisfaction with these models varies. We aim to determine the effectiveness and feasibility of a new prenatal care model (OB Nest) that enhances a reduced visit model by adding virtual connections that improve continuity of care and patient-directed access to care.

Methods and design:This mixed-methods study uses a hybrid effectiveness-implementation design in a single center randomized controlled trial (RCT). Embedding process evaluation in an experimental design like an RCT allows researchers to answer both“Did it work?”and“How or why did it work (or not work)?”when studying complex interventions, as well as providing knowledge for translation into practice after the study. The RE-AIM framework was used to ensure attention to evaluating program components in terms of sustainable adoption and implementation.

Low-risk patients recruited from the Obstetrics Division at Mayo Clinic (Rochester, MN) will be randomized to OB Nest or usual care. OB Nest patients will be assigned to a dedicated nursing team, scheduled for 8 pre-planned office visits with a physician or midwife and 6 telephone or online nurse visits (compared to 12 pre-planned physician or midwife office visits in the usual care group), and provided fetal heart rate and blood pressure home monitoring equipment and information on joining an online care community.

Quantitative methods will include patient surveys and medical record abstraction. The primary quantitative outcome is patient-reported satisfaction. Other outcomes include fidelity to items on the American Congress of Obstetricians and Gynecologists standards of care list, health care utilization (e.g. numbers of antenatal office visits), and maternal and fetal outcomes (e.g. gestational age at delivery), as well as validated patient-reported measures of pregnancy-related stress and perceived quality of care. Quantitative analysis will be performed according to the intention to treat principle. Qualitative methods will include interviews and focus groups with providers, staff, and patients, and will explore satisfaction, intervention adoption, and implementation feasibility. We will use methods of qualitative thematic analysis at three stages. Mixed methods analysis will involve the use of qualitative data to lend insight to quantitative findings.

(Continued on next page)

* Correspondence:[email protected]

3

Obstetrics Division, Mayo Clinic, 200 1st Street SW, Rochester, MN 55905, USA Full list of author information is available at the end of the article

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(Continued from previous page)

Discussion:This study will make important contributions to the literature on reduced visit models by evaluating a novel prenatal care model with components to increase patient connectedness (even with fewer pre-scheduled office visits), as demonstrated on a range of patient-important outcomes. The use of a hybrid effectiveness-implementation approach, as well as attention to patient and provider perspectives on program components and implementation, may uncover important information that can inform long-term feasibility and potentially speed future translation.

Trial registration:Trial registration identifier: NCT02082275 Submitted: March 6, 2014

Keywords:Prenatal care, Patient-focused care, Health services research, Program evaluation

Background

Prenatal care is a key preventive health service used in developed countries around the world. By providing expectant mothers with regular health evaluations and information about the course of the pregnancy, labor, birth, and parenthood, prenatal care aims to reduce the risk of unfavorable pregnancy and birth outcomes. Most prenatal care occurs in the setting of routine office visits. In the U.S., the American College of Obstetricians and Gynecologists (ACOG) recommends a uniform prenatal visit schedule comprised of approximately 14 visits: every four weeks up to 28–32 weeks of gestation, then every two weeks up to 36 weeks, and finally weekly until birth [1]. This rhythm of care has been codified largely based on tradition that is informed by a plan of care directed at the detection of risks such as hypertensive disorders of pregnancy. However, research does not necessarily sup-port high numbers of visits for the majority of low-risk pregnancies [2, 3]. Indeed, there is a wide variation in visit schedules across countries, and higher numbers of visits do not necessarily correspond with better outcomes [3]. While there is no doubt that prenatal care is important to maternal and fetal health, there is limited evidence of an exposure-response relationship between visit frequency and outcomes [4].

In 1989, the Expert Panel on the Content of Prenatal Care issued recommendations for prenatal care that were based on expert review and consensus of the lim-ited best available evidence [5]. These included a recom-mendation that the visit schedule be flexible and based on the needs of each expectant mother, for example more visits for nulliparous and high-risk women and fewer visits for multiparous and low-risk women. Subse-quently, several studies have considered the effectiveness of reduced antenatal care schedules. Most have found that a reduced schedule of visits among low-risk women could be implemented without increasing adverse mater-nal or fetal outcomes such as preterm delivery, pre-eclampsia, and low birth weight [6–12], although there is mixed evidence on perinatal mortality [11, 13]. Some studies found patient satisfaction was unchanged [6] or improved [9, 10], but a larger number suggest that

patient satisfaction decreases with lower numbers of visits [7, 8, 11, 14].

Reasons for reduced satisfaction are unclear. Sikorski et al. found patients receiving a reduced schedule were less likely to feel listened to and more likely to want more time to talk at visits [7]. More than 50 % of the study participants felt that some gaps between visits were too long. Novick’s qualitative assessment of women’s preferences for prenatal care included continu-ity of care, flexibilcontinu-ity, comprehensiveness of care (includ-ing access to group discussions with other pregnant women), developing meaningful relationships with pro-fessionals, and becoming more active participants in care [15]. Structural barriers like inconveniences of office visits can limit women’s access to prenatal care [16].

Since the expert panel’s report 25 years ago, and des-pite general consensus on the safety and effectiveness of a reduced visit schedule on maternal and fetal outcomes, new models that address women’s preferences have not been widely adopted [17]. Some investigators suggest that the effectiveness of prenatal care should not be de-fined solely in terms of risk assessments and number of prenatal office visits, but rather in terms of the content of the care [18, 19]. New models of care that address ac-cess and continuity of care while reducing the burden of pre-planned office visits could result in increased patient satisfaction. However, there is limited research on new models that go beyond adaptation of the visit schedule.

Developing a new model of care

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Their theory of action was that the traditional model of prenatal care predates methodological and techno-logical advances in pregnancy monitoring and communi-cations, assuming a rhythm of care dependent on face-to-face visits that preceded an appreciation for the busy lives of women. Furthermore, it engendered the idea that the prenatal office visit is the sole intended point of con-tact for expectant mothers with their care team, shifting the locus of control to the provider as in disease treat-ment models, thus medicalizing the pregnancy experi-ence. Pregnant women may associate the high frequency of visits in the traditional model with safe pregnancy outcomes. In developing the OB Nest care model, the team hypothesized that empowering low-risk pregnant women to retain more control of their prenatal care shifts their health care delivery from a sickness model to a wellness model.

As a result, the team designed and rapid-tested poten-tial components of the new program (summary informa-tion available at www.mayo.edu/center-for-innovainforma-tion/ projects/ob-nest/). The following were selected for inclu-sion in OB Nest: Online Care Communities, At-Home Measurement, Video Appointments (with the option of phone where video is not available), and Proactive Calls. This paper reports the study protocol for the evaluation of the OB Nest program (Fig. 1).

Study purpose

The purpose of this study is to determine the effectiveness of the OB Nest program, compared to usual prenatal care in this practice, and to evaluate the implementation

process. The primary research and evaluation questions are as follows:

1) Does OB Nest improve patient-reported satisfaction with care, as well as pregnancy-related stress and perceived quality of prenatal care?

2) Does OB Nest reduce the rate of in-clinic health care utilization without impacting maternal/fetal outcomes or fidelity to the process of care standards specified by ACOG?

3) Can OB Nest be implemented as intended during the study, and can it be feasibly adopted into practice?

Methods and design Study design

This study uses a hybrid effectiveness-implementation design in a single center randomized controlled trial (RCT) to compare the OB Nest intervention to usual care among low-risk pregnant women. Specifically, this is a Type 1 hybrid design as described by Curran and colleagues whereby the primary aim is a test of an inter-vention’s clinical effectiveness but there is also an a priori aim related to observing and gathering data on implementation [20]. Embedding process evaluation in an experimental design like an RCT allows researchers to answer both “Did it work?” and “How or why did it work (or not work)?” when studying complex interven-tions like those in health services [21]. This approach also has the potential to speed clinical uptake by deliver-ing information on the intervention’s effectiveness in the

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study setting alongside data to inform external validity, such as the barriers and facilitators to widespread imple-mentation [20, 22].

Mixed methods are well-suited for these types of implementation studies, where quantitative methods are used to test effectiveness and qualitative methods are used to understand process, participant perspectives (practitioners and consumers), and the intervention con-text [23, 24]. In this study, the quantitative methods are dominant (QUAN), supporting the primary aims of the study, and the qualitative methods are less dominant

(qual). QUAN and qual data collection, as well as data analysis, will occur concurrently or simultaneously in a parallel mixed design [24].

Guiding framework

We used the RE-AIM framework to guide the evaluation plan, including the selection of mixed methods [25]. This framework has been developed specifically to address questions of implementation, effectiveness, and external validity in studies conducted in real-world settings. The dimensions of the framework include: Reach (how willing the targeted population is to participate in the interven-tion), Effectiveness (the impact of the intervention on outcomes), Adoption (whether the intervention can be adopted with ease and minimal modifications), Implemen-tation (what are the special issues and barriers to imple-mentation), and Maintenance (can the intervention be maintained and will the impact continue).

To assess Reach, we will compare patient characteris-tics (eg, age) between those who agreed to participate in OB Nest and those who declined participation. This will allow us to measure participation and representativeness of the trial. We will also record the reasons that de-cliners gave to the study coordinator, and for ineligible patients we will track reasons for ineligibility. We will use a number of patient-reported outcome measures and clinical or practice-level outcome measures to assess Effectiveness on study outcomes including satisfaction, quality of care, stress, safety and utilization. To assess Adoption, we aim to understand the extent to which patients use OB Nest components, as well as the organizational or individual barriers and facilitators to provider and staff participation in OB Nest, including values and preferences. We anticipate that patients will vary in adoption of the various OB Nest components as the care model is meant to be patient-driven. To assess Implementation, we will seek to determine whether the intervention has been implemented as planned, and po-tential issues that need immediate adaptation before full implementation post-study would be possible. Con-sidering the length of the study, we will not be able to fully assess Maintenance, but data on effectiveness and implementation should provide preliminary insights as

to whether we can maintain this intervention post-study. Table 1 outlines the outcomes and quantitative and quali-tative data collection methods, as described below, using the RE-AIM framework. This approach is well suited for the evaluation of complex, multi-component interventions like OB Nest where the aim is to evaluate not only overall program effectiveness but the potential for successful translation and sustainability.

Setting

This study will recruit individuals from the Obstetrics Division at Mayo Clinic (Rochester, MN), a tertiary Midwest teaching hospital with a delivery rate of 2400 women annually. The practice consists of 14 full-time obstetricians, 5 maternal fetal medicine specialists, 10 certified nurse midwives (CNM), and 10 family medicine physicians. A 20 bedded level 3 neonatal intensive care unit serves as a regional referral center and is staffed by 4 full-time neonatologists. The usual model of prenatal care includes a set schedule of 12 pre-planned in-office visits with a physician or a certified nurse midwife (sometimes referred to as “providers” in this article). CNMs in this practice are registered nurses with Master of Science degrees in midwifery, and they provide a full range of prenatal care and labor and delivery services. Registered nurses in the department assist with patient care and provide patient education during provider office visits and in patient education courses. They also provide support to patients by telephone.

Sample size

On average 2400 pregnant women receive prenatal care from the Obstetrics Division in a 12-month period, and about 60 % of these are considered to be low-risk preg-nancies. We will enroll 300 patients in this study (150 patients per arm). This accounts for a withdraw/post-randomization exclusion rate as high as 10 %, so the effective sample size can be as low as 135 patients/arm. Sample size calculations are displayed in Table 2.

We will interview up to 40 patients and conduct ap-proximately 4 patient focus groups of 10–12 participants each. We will also interview physicians (n= 6) and con-duct focus groups with midwives (n= 9), nurses (n= 7), and desk staff/clinical assistants (n= 10) at three points in time. This sample size is within standards for qualita-tive research, but we will increase the sample size if needed to achieve saturation in identifying themes.

Participant recruitment and randomization

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participating in the study and study eligibility, and a written consent form will be shared with eligible pa-tients. Inclusion criteria include age 18 to 36 years at time of enrollment (older patients excluded under the definition of advanced maternal age as a criterion for risk), documented gestational age less than 13 weeks, pregnancy documented as low risk without a concurrent medical or obstetric complication, ability to read and understand English, and ability to provide informed con-sent. Women will be excluded if they have any of the conditions listed in the patient enrollment exclusion

criteria [see Additional file 1]. Randomization will be conducted using a dynamic allocation [26] algorithm minimizing imbalances across multiple assigned stratifi-cation factors. Patients will be stratified by enrolling age (≥35 vs. <35), BMI (>30 vs.≤30) and parity (0 vs. 1+). A physician will confirm OB Nest patients’risk assessment at the new OB return appointment at approximately 12 weeks gestation, consistent with current practice work-flow. Patients determined to be high-risk at that time will be removed from the study (post-randomization exclu-sion). We expect exclusions to be minimal due to the

Table 1Data collection method and outcome by RE-AIM criteria

RE-AIM criteria Outcome Method Type of data

Reach Participant and decliner characteristics, decliner reasons, and ineligibility reasons

Administrative data QUAN

Effectiveness Utilization (eg, in-office visits) Administrative data QUAN

Maternal/fetal outcomes (eg, gestational age at delivery) Administrative data QUAN

Receipt of standard prenatal testing and care (ACOG) Administrative data QUAN

Patient stress Questionnaires QUAN

Patient satisfaction and perceived quality of care Questionnaires QUAN

Patient interviews and focus groups qual Adoption Extent to which participants use intervention components Patient interviews and focus groups qual Provider and staff interviews and focus groups qual

Administrative data QUAN

Organizational or individual barriers to intervention use Provider and staff interviews and focus groups qual Patient interviews and focus groups qual

Document review qual

Implementation Implementation as planned, and issues in implementation Patient interviews and focus groups qual Provider and staff interviews and focus groups qual

Document review qual

Maintenancea

Abbr: QUAN = quantitative, qual = qualitative, ACOG = American College of Obstetricians and Gynecologists

a

Effectiveness data and implementation data will inform maintenance, but maintenance will not be fully assessed due to the study length

Table 2Sample size calculations

Outcome Estimated rate for standard

of carea

Improvement to be tested/expected

Power

Patient-reported outcomes

Satisfaction with care 108.4 (SD 14.4) 115.6 98 %

Perceptions of quality of care 83.9 (SD 22.8) 91.9 86 %

Prenatal stress 12.9 (SD 7.1) 16.5 98 %

Maternal/fetal outcomes and standards of care

Low birth weight 11 % 6 % 24 %

Gestational age at delivery 38.9 (SD 2.5) 40.2 99 %

Standard of prenatal care (measured as receiving at least 20 out of 24 items from the ACOG standards of prenatal care list)

90 % 95 % 30 %

Health care utilization

Number of antenatal visits 14.7 (SD 4.2) 12 99 %

Abbr: ACOG = American Congress of Obstetricians and Gynecologists

a

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clarity of inclusion/exclusion criteria and the availability of physicians as needed for patient eligibility questions during the initial 8-week visit.

Patients randomized to the OB Nest program will be assigned to a dedicated nursing care team comprised of three registered nurses, and they will be scheduled for 8 pre-planned office visits with a provider (physician or CNM) compared to 12 in the usual care group, as shown in Table 3. The 4 office visits will be replaced with con-nected care visits (phone or online patient portal) with one of the nurses, whom patients can also contact with on-demand questions. There will also be two additional connected care visits in the OB Nest schedule, making total contacts greater in the OB Nest group, even though office visits are reduced. An electronic population man-agement registry was developed on the Caradigm platform

for care team management of OB Nest patients. Patients will be listed for the week that the nurse team is to contact them, and lab and imaging tests that have been completed will populate the registry in real time from the electronic medical record. The registry will also send data (task lists) to the clinical team daily based on the protocol of care de-signed for this initiative.

Patients will be able to request additional in-office visits if desired and providers may suggest additional in-office visits to monitor maternal or fetal concerns. Laboratory tests, imaging, and standardized evaluations will be con-ducted in both arms of the study. OB Nest patients will be invited to participate in an online, nurse-moderated com-munity with other OB Nest participants, where they can seek advice and support from their peers. Finally, OB Nest patients will be provided a fetal Doppler and automated

Table 3Comparison of visit schedule by week of gestation, usual care and OB Nest groups

Week Usual care group OB nest group Care provided (both groups)

1-7 Drop-in pregnancy education Drop-in pregnancy education Interactive self-education

8 New OB office visit with registered

nurse/CNM

New OB office visit with registered nurse/CNM

Individualized pregnancy education, bedside ultrasound, history, lab ordering, discuss genetic options

12 New OB office visit with

physician/CNM

New OB office visit with physician

Physical exam including pap if needed and review plan of care

16 Connected care visit with

registered nursea

Education and review of care

18 Ultrasound, registered

nurse visit

Ultrasound, registered nurse visit

Ultrasound; mid-pregnancy education

24 Routine OB office visit with

physician/CNM

Connected care visit with registered nursea

Routineb

28 Routine OB office visit with

physician/CNM

Routine OB office visit with physician/CNM

Routineb(lab ordering)

33 Routine OB office visit with

physician/CNM

Connected care visit with registered nursea

Routineb

36 Routine OB office visit with

physician/CNM

Routine OB office visit with physician/CNM

Routineb(lab ordering)

38 Routine OB office visit with

physician/CNM

Connected care visit with registered nursea

Routineb

39 Routine OB office visit with

physician/CNM

Routine OB office visit with physician/CNM

Routineb

40 Routine OB office visit with

physician/CNM

Connected care visit with registered nursea

Routineb

41 Routine OB office visit with

physician/CNM; registered nurse visit; ultrasound

Routine OB office visit with physician/CNM; nurse visit; ultrasound

Over 40 weeks bi-weekly monitoring

1 week Postpartum Connected care visit with

registered nursea Education and review of care

8 weeks Postpartum Routine OB visit with physician/CNM

Routine OB Office visit with physician/CNM

Total visits to clinic 12 8

Abbr: CNM = Certified Nurse Midwife

a

Connected care visits with nurses are scheduled contacts by phone or online patient portal

b

Routine = Check maternal blood pressure, maternal weight, and fetal heart rate, and provide education

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blood pressure machine for home use, along with train-ing on how to use the equipment. This equipment will allow patients to monitor their health and provide an opportunity for others to be involved in these experi-ences outside of office visits. Patients will be asked to keep a weekly journal of weight, fetal heart rate, and blood pressure readings and report those to nurses at the connected care visits.

Data collection

Quantitative (QUAN)

Patient characteristics will be collected for patients in both arms (n= 300) at time of enrollment through self-report and medical record review including: age, race/ ethnicity, education level, marital status, body mass index (BMI), due date, parity, previous miscarriage, pre-vious C-section, and insurance. The following patient-reported outcome instruments, administered by email or by mail if requested, will be used to provide data on locus of control (collected as a measure of participant characteristics at baseline), satisfaction with care, qual-ity of care, and stress related to pregnancy in both arms:

The validated Fetal Health Locus of Control Scale will be used at the time of enrollment to assess patients’feelings of control in their pregnancies [27]. The scale contains 18 items, with 6 questions per subscale that address internal control, control by health professionals and control by God/fate/chance. Points will be summed and reported on each subscale.

Patient satisfaction (primary outcome) with care will be assessed using the validated 16-item Satisfaction subscale, which is scored on a 5-point scale from

‘very dissatisfied’to‘very satisfied.’The scale will be collected at the 36-week assessment [28]. Responses will be summed and converted to a 0–100 point scale where higher scores are indicative of a higher degree of satisfaction.

Patient perceptions of quality of care will be assessed using the validated Prenatal Interpersonal Processes of Care (PIPC) scale [29]. The 30 items cover 3 subscales that address communication, decision making and interpersonal style. The scale will be collected at the 36 week assessment. Responses will be converted to a 0–100 scale for each subscale.

Stress will be evaluated using the validated PreNatal Maternal Stress (PNMS) scale [30]. The 9-item scale will be emailed to patients at approximately 14 weeks gestation and again with additional items at approxi-mately 24 weeks and 26 weeks gestation. Scores will be summed and averaged where higher scores are indicative of a higher degree of stress.

Data from the medical record will be abstracted to capture utilization, fidelity to standards of prenatal care, and maternal/fetal outcomes. The time frame for collec-tion will be from time of enrollment to the 6–8 week postpartum appointment. Medical record review will be conducted to capture all in-office obstetrics visits, assessments in the out-patient OB triage center, and hospitalizations. It will also be used to track clinically-important outcomes including incidence and dates of pre-eclampsia/eclampsia, hypertension, anemia, urinary tract infection, hematocrit, infection, and loss of preg-nancy. Assessment at the time of delivery will include maternal weight gain, type of delivery, length of stay during hospitalization, gestational age at delivery, birth weight, and Apgar scores. To assess compliance with standard processes of care, study staff will review the medical record for patients in both arms against a list of ACOG standards of prenatal care, for example depres-sion screening, HIV testing, prenatal vitamin/iron sup-plement prescription, offering influenza vaccine, and screening for gestational diabetes.

Utilization data from the medical record will be sup-plemented by data from an internal data tracking system used to detail OB Nest patient and nursing contact, including numbers of phone calls, on-line visits, and conversations through the secure online patient portal. Nurses will also track time spent on OB Nest patient care in a department time tracking system. These data, along with average assessments of time spent on in-office visits (provider, rooming nurse and desk staff ) and FTE calculations provided by department financial staff, will be used to assess staffing demands in both arms.

Qualitative (qual)

Qualitative one-one interviews and asynchronous on-line focus groups (onon-line discussion boards where indi-viduals are not required to participate in real-time) will be used to gather data on perceptions of quality and satisfaction. OB Nest participants will be sampled from a list of those who indicated interest during the consent process. We hypothesize that a woman’s experience will differ by whether she is a first time mother or not, so we will stratify based on parity.

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the moderator (a member of the research team). The topics and questions will be semi-structured and based on the initial analysis of the individual patient interviews. The online asynchronous nature of the groups means partici-pants will be able to sign on at a time and place that is convenient for them.

Interviews and discussions with providers, nurses, and desk staff/clinical assistants will be used to gather infor-mation on staff perceptions of the intervention and its implementation. We will invite all physicians, nurse midwives, nurses, desk staff, and clinical assistants involved in the study to provide qualitative data. Data collection will happen at three time points during the study: baseline (first month of the study), mid-point, and end of study. Interview guides will be semi-structured and will include questions based on the RE-AIM frame-work, as well as Normalization Process Theory, which is a sociological theory of the implementation, embedding, and integration of new technologies and organizational innovations in complex settings [31, 32]. This theory in-formed questions on how providers and staff understand the purpose of OB Nest and its value in their practice, how they perceive the impact it will have on their work, whether appraisal has led to changes in practice, and whether people are engaged in driving the initiative forward, for example.

Finally, document review, which will involve capturing the written documents from OB Nest implementation (eg, presentations and memos about OB Nest), will further help us understand how it was perceived and what contextual factors may have shaped implementation.

Analysis plan

Quantitative (QUAN)

Quantitative analysis will be performed according to the intention to treat principle, including all participants in the arm to which they were randomized, regardless of whether they received the intervention assigned or crossed over to the other treatment arm. Baseline characteristics will be reported in the study results with continuous values being reported as means and standard deviations and categorical values reported as counts and frequencies and compared between study arms using t-tests and chi-squared tests, respectively.

We will use standard techniques appropriate for par-ticipant level randomized trials, with each outcome com-pared between study arms using t-tests for continuous outcomes and chi-square tests for dichotomous out-comes. Any baseline imbalances (p< 0.05) will be ex-plored as a possible factor to adjust for when the outcome measures are analyzed. We will use predeter-mined criteria for missing data when calculating scores on patient-reported surveys. The comparison of

outcomes will be considered significantly different be-tween arms at aP< 0.05.

Participants who move into a high risk category after 12 weeks will stay on study and be evaluated in the arm to which they were randomized. If more than 10 % of patients choose to crossover from intervention to con-trol, a sensitivity analysis will be conducted. Trial enroll-ment, completeness of data collection, and fidelity of follow-up procedures will be reviewed and reported dur-ing study team meetdur-ings which will be conducted on a monthly basis. Analysis of quantitative data will be per-formed at the close of the study.

Qualitative (qual)

Audio-recorded interviews will be transcribed verbatim, de-identified, and verified against actual recordings by study staff. In-person focus groups will be audio-recorded and both the moderator and an observer will complete observational notes for analysis. The analysis team will review these audio recordings for completeness of cap-tured data in the notes. Online focus group transcripts will be captured electronically.

We will use methods of qualitative thematic analysis with interview and focus group data, as well as in the document analysis [33, 34]. This approach begins with familiarization with the data. The next step is to identify key issues and concepts that will form the basis of a cod-ing framework. This framework will be independently applied to the interview and online focus group tran-scripts by two members of the research team who will then meet to come to consensus on coding. Qualitative analysis software (NVivo 10.1, QSR International Pty Ltd.) will be used to facilitate data organization. Coded data will be reviewed by the research team who will begin to iden-tify thematic findings in the data, comparing the data from these perspectives of participants against observational notes and documents to gain a rich picture of context and experience. Data will be analyzed within and across groups (patients, physicians, midwives, nurses, and desk staff ). This process will happen in three stages (base-line, mid-point, and end of study), with each stage building on knowledge from earlier stages. Throughout this process we will engage the clinical study team for input on findings and interpretation.

Mixed methods

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to see if these data can help inform findings. Qualitative data on implementation, specifically data on how patients and providers/staff use the intervention and how it oper-ated in practice, may also complement findings on effect-iveness. This type of mixed methods analysis will serve as methods triangulation (checking the consistency of find-ings generated by different methods) [24, 33].

Ethical considerations

All participants will complete written informed consent and be told that they can withdraw from the study at any time. This research was approved by the Mayo Clinic Institutional Review Board (IRB #13-009513) and is registered in ClinicalTrials.gov (trial registration iden-tifier: NCT02082275).

Reporting of study findings

We will adhere to the CONSORT guidelines [35, 36] for reporting RCTs to transparently report study results and ensure that sufficient information is included to allow for assessment of the study’s internal and external validity [35, 36]. We will use the consolidated criteria for reporting qualitative research (COREQ) in reporting qualitative findings, including the search for negative cases when de-termining saturation or the point at which no new themes are emerging from the data [37].

Discussion

In spite of a substantial body of evidence that demon-strates the safety of reduced visit prenatal care models, practices have been slow to adopt this model of care [17]. This reluctance may in part be due to the results of studies that show lower patient satisfaction with reduced visit schedules [7, 8, 11, 14]. A new model of care that reduces pre-planned office visits but also increases vir-tual or other connections with staff and other pregnant women, leveraging new technologies for communica-tions and connectedness, could address lingering con-cerns about patient satisfaction on issues of continuity of care and feelings of being supported. This wellness-focused model could also empower women in directing their care. Early pilot testing of OB Nest supported the theory of action around how the program should work to affect outcomes, for example that empowering women in their care would increase satisfaction, but the team needed evidence of OB Nest’s effectiveness before moving forward with practice change.

Early discussions between research team members started around designing a RCT to test not only effective-ness on fetal and maternal outcomes currently in the literature, but also on patient-important measures like sat-isfaction. This rigorous approach would make important contributions to the literature on reduced visit models by including an expanded set of outcomes that would address

lingering questions. However, the team quickly moved toward a hybrid effectiveness-implementation approach with a priori aims that would uncover important informa-tion about how the interveninforma-tion was actually implemented in a real world setting. The RE-AIM framework focused our efforts on understanding a range of outcomes includ-ing the feasibility of implementation, which is a critical step in determining long-term feasibility and external val-idity, ultimately facilitating translatability of evidence into practice.

Limitations and strengths

Strengths of the study include the use of a range of out-comes currently not well-represented in the literature, the hybrid study design that embeds a process evaluation in an experimental design, and the use of mixed methods. Previous studies have used one approach or the other—an experimental design to test clinical out-comes or qualitative methods to understand participant perspectives—but this study has the benefit of combin-ing both into a more complete picture of both “Did it work?” and “How or why did it work (or not work)?” Without this more complete analysis, implementation of new models of care may continue to falter.

The study protocol does come with some risks to successful execution. One of these may occur when re-searchers or stakeholder groups have more experience in one approach than another, resulting in a less integrated approach. Hybrid designs are also more complicated to execute [20]. These risks are minimized by the fact that the study team has broad representation of expertise in experimental designs, implementation research, and quantitative and qualitative methods. The clinical team is also committed to providing insight and feedback in all phases of the study and ensuring that study results are useful to clinical decision makers.

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Expected impact

We are currently enrolling patients in this study. Upon completion of this study we will have gained an under-standing of whether this new model of prenatal care im-proves patient-reported outcomes, supporting the clinical team’s theory of action related to what women want in prenatal care. It will also provide evidence on whether this model is safe and effective in changing the paradigm of health care utilization toward interventions delivered by expert registered nurses and away from provider-focused care. This is a critical factor as health care institutions endeavor to improve care while control-ling costs.

This study has the potential to increase uptake of new models of reduced visit care, which has faltered even since the Expert Panel on the Content of Prenatal Care recommendation in 1989. Hybrid designs and evaluation frameworks like RE-AIM focus studies like this on exter-nal validity and the translatability of evidence-based practice by including methods to understand implemen-tation [20, 25, 38]. We also aim to add to the growing literature on embedding process evaluations and qualita-tive methods in RCTs [39, 40] by addressing the value of these methods starting in pre-trial planning and fully reporting how each method is to be used and why each was selected.

Additional file

Additional file 1:Title of data: Patient enrollment exclusion criteria.

Description of data: List of high-risk factors that would disqualify patients from participation. (PDF 86 kb)

Competing interests

The authors declare that they have no competing interests.

Authors' contributions

JLR, AL, MB, RWH, KN, BSG, LMB, MAM, SMS, EB, and AOF conceived the study and developed the protocol. JLR, AL, MB, RWH, MAM, SMS, JI, AB, AS, MB, DF, and RC designed data collection procedures and materials, including those for patient recruitment and data tracking and analysis. All authors made contributions that warrant authorship, and all authors read and approved the final manuscript.

Acknowledgements

We would like to thank the staff and providers who are engaged in the OB Nest project, especially Douglas Creedon, MD, PhD, Katie Slifko, RN, Nancy Jo Knutson, RN, and Maureen Lemens, RN. We would also like to acknowledge the members of the Mayo Clinic Center for Innovation, especially Marnie Meylor, Daniel O’Neil, Matthew Gardner, and Rachel Hamilton, who worked with the clinical staff to conceive of and pilot the OB Nest intervention components. This study is funded with support from the Mayo Clinic Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery and the Obstetrics Division at Mayo Clinic.

Author details

1Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery,

Mayo Clinic, 200 1st Street SW, Rochester, MN 55905, USA.2Department of Health Sciences Research, Mayo Clinic, 200 1st Street SW, Rochester, MN 55905, USA.3Obstetrics Division, Mayo Clinic, 200 1st Street SW, Rochester, MN 55905, USA.4Office of Risk Management, Mayo Clinic, 200 1st Street SW,

Rochester, MN 55905, USA.5Practice Administration, Mayo Clinic, 200 1st Street

SW, Rochester, MN 55905, USA.6Primary Care Internal Medicine, Mayo Clinic, 200 1st Street SW, Rochester, MN 55905, USA.7Center for Innovation, Mayo

Clinic, 200 1st Street SW, Rochester, MN 55905, USA.

Received: 15 October 2014 Accepted: 25 November 2015

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Figure

Fig. 1 OB Nest intervention components
Table 2 Sample size calculations
Table 3 Comparison of visit schedule by week of gestation, usual care and OB Nest groups

References

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