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Healthcare Onsite

American Well’s Telehealth Kiosk

Patients face many barriers to accessing care. Appointment availability, travel and mounting out of pocket costs can cause patients to delay and even avoid needed care. American Well removes these barriers by bringing healthcare to where patients are. By logging onto the web or opening an app, a patient chooses a licensed, credentialed physician for a live, face-to-face immediate or scheduled visit. And now, with the introduction of our Telehealth Kiosks, this quick and simple access can be introduced to any worksite, retail, college or community location without the cost and staff-ing woes of traditional on-site clinics. Enclosed and freestanding models both include the touchscreen interface and integrated biometric and remote monitoring devices - no staff required. We’re revolutionizing the way you bring care to patients.

National Doctor Network

On-demand primary care services

A great healthcare experience begins with licensed, board-certified, credentialed and highly-trained doc-tors. Online Care Network PC is a medi cal group with a national network of U.S.-based physicians that provide clinical telehealth services. Online Care Network PC can provide primary care services via the American Well Telehealth Kiosk, or supplement those services provided by your own clinicians. Online Care Network PC’s quality management program is designed to ensure a highly-satisfactory patient experience and includes:

• Recruitment and credentialing

• Telehealth training and certification

• Protocol-based care

• Physician performance measurement

• Peer review and medical governance

• Operational management and support

www.AmericanWell.com

AMERICAN WELL

Telehealth Kiosk

A clinic like no other lets you bring healthcare to any worksite,

retail outlet or community center. No staff required.

www.AmericanWell.com

(2)

Models

Kiosk model

Console model

Physical Features

• Brandable exterior panels

• Programmable, colored LED exterior and interior lighting

• External touch screen monitor: Microsoft Surface Pro

• Wheelchair accessible

• Two models to choose from (both touchscreen-operated)

-

Spacious enclosed model (5.5’x7.5’x7.5’)

-

Unenclosed “console” model

www.AmericanWell.com

Telehealth Services

• High-definition video consultations

• Custom-branded storefront

• Online physician services

• Eligibility verification

• Automatic credit card processing

• Supports authenticated and guest access

• Connected to biometric devices

• ePrescribing

Employers

Rising costs impact the quality and acces-sibility of healthcare, driving down employee productivity and morale. Employers are clamoring for innovative ways to improve the quality and convenience of care without driving up cost. American Well’s Telehealth Kiosk is designed to allow providers to deliver affordable, efficient, convenient care:

• Open a low-cost on-site clinic

• Provide affordable, easy access to care

• Eliminate time and distance barriers

• Improve productivity

• Reduce absenteeism

• Extend physical clinic staff with online providers

Retailers

Retail outlets use on-site care to improve brand awareness and increase footfall. However, staffed clinics can be expensive and wasteful. It’s hard to match provider supply to consumer demand. But not any-more – American Well’s Telehealth Kiosk lets retailers partner with providers to offer valu-able healthcare services without extensive overhead:

• Deliver needed care

• Increase store traffic

• Seamlessly manage supply and demand

• Increase brand equity and expand customer base

• Collaborate with health plans, providers and employers

• Combine physical staff with online providers

Health Systems

Low-cost, fast-access retail and urgent care clinics offer compelling acute care options in the marketplace. With American Well’s Telehealth Kiosk, health systems can compete – expanding their catchment area to surrounding towns, and partnering with retailers to offer consumers a con-nection to downtown clinical staff:

• Grow brand reputation

• Acquire/retain patients

• Improve patient experience

• Facilitate distributed points of care

• Allow providers to efficiently manage urgent care cases

• Expand catchment area

• Facilitate improvement in post-discharge follow-up

What can an American Well Telehealth

Kiosk do for your business?

Quite a lot.

www.AmericanWell.com

www.AmericanWell.com

Hardware Specifications

• Micro-desktop CPU: Lenovo ThinkCentre M93P

• High-definition touch screen monitor: Planar 27” PCT2785

• High-definition USB webcam: Microsoft Lifecam Cinema

• Full duplex speakerphone: Duet Executive® speakerphone

• UV air purifier/white nose generator: GermGuardian portable air purifier*

• Hand sanitizer dispenser: Purell Instant Hand Sanitizer*

• Antimicrobial/disinfectant surface wipes*

• Sound insulation*

• Driver’s license reader: eSeek M260

• Credit card reader: Magtek - 21073075 - Dynamag 3-Trk USB Black

www.AmericanWell.com

Requirements

• Wired Ethernet

• Two 110V power outlets

Kiosk Software (Included)

• Windows 8 / Internet Explorer 10

• SiteKiosk 8

• Online Care Platform 7.1 or higher

• FDA-certified Diagnostic and Biometric Devices**

-

USB Dermatoscope: Firefly DE300

-

USB Otoscope: Firefly DE500

-

Pulse Oximeter: Nonin 3230

-

Digital Thermometer

-

Electronic Weight Scale

-

Wrist Blood Pressure Monitor

* Not included with console model

** Diagnostic and biometric devices are optional. Other compatible devices may be used.

(3)

Healthcare Onsite

American Well’s Telehealth Kiosk

Patients face many barriers to accessing care. Appointment availability, travel and mounting out of pocket costs can cause patients to delay and even avoid needed care. American Well removes these barriers by bringing healthcare to where patients are. By logging onto the web or opening an app, a patient chooses a licensed, credentialed physician for a live, face-to-face immediate or scheduled visit. And now, with the introduction of our Telehealth Kiosks, this quick and simple access can be introduced to any worksite, retail, college or community location without the cost and staff-ing woes of traditional on-site clinics. Enclosed and freestanding models both include the touchscreen interface and integrated biometric and remote monitoring devices - no staff required. We’re revolutionizing the way you bring care to patients.

National Doctor Network

On-demand primary care services

A great healthcare experience begins with licensed, board-certified, credentialed and highly-trained doc-tors. Online Care Network PC is a medi cal group with a national network of U.S.-based physicians that provide clinical telehealth services. Online Care Network PC can provide primary care services via the American Well Telehealth Kiosk, or supplement those services provided by your own clinicians. Online Care Network PC’s quality management program is designed to ensure a highly-satisfactory patient experience and includes:

• Recruitment and credentialing

• Telehealth training and certification

• Protocol-based care

• Physician performance measurement

• Peer review and medical governance

• Operational management and support

www.AmericanWell.com

AMERICAN WELL

Telehealth Kiosk

A clinic like no other lets you bring healthcare to any worksite,

retail outlet or community center. No staff required.

www.AmericanWell.com

(4)

Models

Kiosk model

Console model

Physical Features

• Brandable exterior panels

• Programmable, colored LED exterior and interior lighting

• External touch screen monitor: Microsoft Surface Pro

• Wheelchair accessible

• Two models to choose from (both touchscreen-operated)

-

Spacious enclosed model (5.5’x7.5’x7.5’)

-

Unenclosed “console” model

www.AmericanWell.com

Telehealth Services

• High-definition video consultations

• Custom-branded storefront

• Online physician services

• Eligibility verification

• Automatic credit card processing

• Supports authenticated and guest access

• Connected to biometric devices

• ePrescribing

Employers

Rising costs impact the quality and acces-sibility of healthcare, driving down employee productivity and morale. Employers are clamoring for innovative ways to improve the quality and convenience of care without driving up cost. American Well’s Telehealth Kiosk is designed to allow providers to deliver affordable, efficient, convenient care:

• Open a low-cost on-site clinic

• Provide affordable, easy access to care

• Eliminate time and distance barriers

• Improve productivity

• Reduce absenteeism

• Extend physical clinic staff with online providers

Retailers

Retail outlets use on-site care to improve brand awareness and increase footfall. However, staffed clinics can be expensive and wasteful. It’s hard to match provider supply to consumer demand. But not any-more – American Well’s Telehealth Kiosk lets retailers partner with providers to offer valu-able healthcare services without extensive overhead:

• Deliver needed care

• Increase store traffic

• Seamlessly manage supply and demand

• Increase brand equity and expand customer base

• Collaborate with health plans, providers and employers

• Combine physical staff with online providers

Health Systems

Low-cost, fast-access retail and urgent care clinics offer compelling acute care options in the marketplace. With American Well’s Telehealth Kiosk, health systems can compete – expanding their catchment area to surrounding towns, and partnering with retailers to offer consumers a con-nection to downtown clinical staff:

• Grow brand reputation

• Acquire/retain patients

• Improve patient experience

• Facilitate distributed points of care

• Allow providers to efficiently manage urgent care cases

• Expand catchment area

• Facilitate improvement in post-discharge follow-up

What can an American Well Telehealth

Kiosk do for your business?

Quite a lot.

www.AmericanWell.com

www.AmericanWell.com

Hardware Specifications

• Micro-desktop CPU: Lenovo ThinkCentre M93P

• High-definition touch screen monitor: Planar 27” PCT2785

• High-definition USB webcam: Microsoft Lifecam Cinema

• Full duplex speakerphone: Duet Executive® speakerphone

• UV air purifier/white nose generator: GermGuardian portable air purifier*

• Hand sanitizer dispenser: Purell Instant Hand Sanitizer*

• Antimicrobial/disinfectant surface wipes*

• Sound insulation*

• Driver’s license reader: eSeek M260

• Credit card reader: Magtek - 21073075 - Dynamag 3-Trk USB Black

www.AmericanWell.com

Requirements

• Wired Ethernet

• Two 110V power outlets

Kiosk Software (Included)

• Windows 8 / Internet Explorer 10

• SiteKiosk 8

• Online Care Platform 7.1 or higher

• FDA-certified Diagnostic and Biometric Devices**

-

USB Dermatoscope: Firefly DE300

-

USB Otoscope: Firefly DE500

-

Pulse Oximeter: Nonin 3230

-

Digital Thermometer

-

Electronic Weight Scale

-

Wrist Blood Pressure Monitor

* Not included with console model

** Diagnostic and biometric devices are optional. Other compatible devices may be used.

(5)

Models

Kiosk model

Console model

Physical Features

• Brandable exterior panels

• Programmable, colored LED exterior and interior lighting

• External touch screen monitor: Microsoft Surface Pro

• Wheelchair accessible

• Two models to choose from (both touchscreen-operated)

-

Spacious enclosed model (5.5’x7.5’x7.5’)

-

Unenclosed “console” model

www.AmericanWell.com

Telehealth Services

• High-definition video consultations

• Custom-branded storefront

• Online physician services

• Eligibility verification

• Automatic credit card processing

• Supports authenticated and guest access

• Connected to biometric devices

• ePrescribing

Employers

Rising costs impact the quality and acces-sibility of healthcare, driving down employee productivity and morale. Employers are clamoring for innovative ways to improve the quality and convenience of care without driving up cost. American Well’s Telehealth Kiosk is designed to allow providers to deliver affordable, efficient, convenient care:

• Open a low-cost on-site clinic

• Provide affordable, easy access to care

• Eliminate time and distance barriers

• Improve productivity

• Reduce absenteeism

• Extend physical clinic staff with online providers

Retailers

Retail outlets use on-site care to improve brand awareness and increase footfall. However, staffed clinics can be expensive and wasteful. It’s hard to match provider supply to consumer demand. But not any-more – American Well’s Telehealth Kiosk lets retailers partner with providers to offer valu-able healthcare services without extensive overhead:

• Deliver needed care

• Increase store traffic

• Seamlessly manage supply and demand

• Increase brand equity and expand customer base

• Collaborate with health plans, providers and employers

• Combine physical staff with online providers

Health Systems

Low-cost, fast-access retail and urgent care clinics offer compelling acute care options in the marketplace. With American Well’s Telehealth Kiosk, health systems can compete – expanding their catchment area to surrounding towns, and partnering with retailers to offer consumers a con-nection to downtown clinical staff:

• Grow brand reputation

• Acquire/retain patients

• Improve patient experience

• Facilitate distributed points of care

• Allow providers to efficiently manage urgent care cases

• Expand catchment area

• Facilitate improvement in post-discharge follow-up

What can an American Well Telehealth

Kiosk do for your business?

Quite a lot.

www.AmericanWell.com

www.AmericanWell.com

Hardware Specifications

• Micro-desktop CPU: Lenovo ThinkCentre M93P

• High-definition touch screen monitor: Planar 27” PCT2785

• High-definition USB webcam: Microsoft Lifecam Cinema

• Full duplex speakerphone: Duet Executive® speakerphone

• UV air purifier/white nose generator: GermGuardian portable air purifier*

• Hand sanitizer dispenser: Purell Instant Hand Sanitizer*

• Antimicrobial/disinfectant surface wipes*

• Sound insulation*

• Driver’s license reader: eSeek M260

• Credit card reader: Magtek - 21073075 - Dynamag 3-Trk USB Black

www.AmericanWell.com

Requirements

• Wired Ethernet

• Two 110V power outlets

Kiosk Software (Included)

• Windows 8 / Internet Explorer 10

• SiteKiosk 8

• Online Care Platform 7.1 or higher

• FDA-certified Diagnostic and Biometric Devices**

-

USB Dermatoscope: Firefly DE300

-

USB Otoscope: Firefly DE500

-

Pulse Oximeter: Nonin 3230

-

Digital Thermometer

-

Electronic Weight Scale

-

Wrist Blood Pressure Monitor

* Not included with console model

** Diagnostic and biometric devices are optional. Other compatible devices may be used.

(6)

Healthcare Onsite

American Well’s Telehealth Kiosk

Patients face many barriers to accessing care. Appointment availability, travel and mounting out of pocket costs can cause patients to delay and even avoid needed care. American Well removes these barriers by bringing healthcare to where patients are. By logging onto the web or opening an app, a patient chooses a licensed, credentialed physician for a live, face-to-face immediate or scheduled visit. And now, with the introduction of our Telehealth Kiosks, this quick and simple access can be introduced to any worksite, retail, college or community location without the cost and staff-ing woes of traditional on-site clinics. Enclosed and freestanding models both include the touchscreen interface and integrated biometric and remote monitoring devices - no staff required. We’re revolutionizing the way you bring care to patients.

National Doctor Network

On-demand primary care services

A great healthcare experience begins with licensed, board-certified, credentialed and highly-trained doc-tors. Online Care Network PC is a medi cal group with a national network of U.S.-based physicians that provide clinical telehealth services. Online Care Network PC can provide primary care services via the American Well Telehealth Kiosk, or supplement those services provided by your own clinicians. Online Care Network PC’s quality management program is designed to ensure a highly-satisfactory patient experience and includes:

• Recruitment and credentialing

• Telehealth training and certification

• Protocol-based care

• Physician performance measurement

• Peer review and medical governance

• Operational management and support

www.AmericanWell.com

AMERICAN WELL

Telehealth Kiosk

A clinic like no other lets you bring healthcare to any worksite,

retail outlet or community center. No staff required.

www.AmericanWell.com

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