Issue 3/2010. Dear Transportation Professionals,

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San Diego MTS Gets INIT Technology.

APC system for The Trolley.

Company Newsletter of INIT Innovations

in Transportation, Inc. for business partners, employees and friends

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As part of a massive overhaul to the trolley light rail system in San Diego, the Metropolitan Transit Authority (MTS) has contracted INIT to equip 65 MTS light rail vehicles with INIT’s advanced transportation technology. The contract calls for the installation of INIT’s Automatic Passenger Counting (APC) sensors,

IRMA Basic, INIT’s on-board computer, COPILOTpc, and on the dispatch side, the statistics software, MOBILEstatistics. The light rail system operated by MTS is commonly called “The Trolley”. Continued on page 3

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Informative

> INIT earns Best Place to Work. > San Diego, CA:

Metropolitan Transit Authority (MTS) gets INIT technology. > RTPI survey reveals satisfied

passengers in Richmond Hill, ON. > INIT gives back to local and

national communities.

International

> Integrated systems big highlight at INIT User Group Meeting.

Interesting

> INIT supports UITP Youth Program. > Events

Imprint

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professionals in the world. More importantly, I am extremely proud to now have the opportunity to devote 100% of my time to your success. A lot has changed since I was last with INIT. We have regional offices, a growing support staff, and a much better understanding of North American transit operations. On the other hand, the technology and complexity of projects has increased significantly. My job as COO is to ensure consistent project management processes are used to successfully deploy this complex technology.

Technology has also resulted in more solutions to your operational problems. The array of choices requires INIT to be savvy enough to address your unique requirements, but to also deliver on schedule and on budget. It’s a tough challenge, but I am confident that the INIT team will continue to leverage our experience and knowledge to make this happen.

Dave Dodson

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Dear Transportation Professionals,

I joined INIT in 2001 when we were just a handful of employees. I remember working out of a small office in Chesapeake, Virginia where our only meeting room was a cramped supply closet with no chairs. At the time, I was Vice President of Sales and Projects, and I will be forever grateful to those first North American customers that contributed to our success. I left INIT for a few years – kind of like one of those German-style vacations – and recently returned to INIT as Chief Operating Officer. All I can say is, it’s great to be back working with the smartest technology

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>Dave Dodson

Chief Operating Officer

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At the awards ceremony held on July 12, three of INIT’s finest team members were on hand to receive the award: Ponnampalam Rajakumar (“Raja”), Nick Souris and Bryan Cunningham. On that same day, Inside Business announced the decision to induct INIT into their Best Place to Work “Hall of Fame”. This honor is given to companies with a proven record for exceptional business practices.

INIT Earns Best Place to Work.

Company honored for 2nd year in a row and inducted

into the Inside Business’ “Hall of Fame”.

For the second year in a row, INIT was named one of Hampton Road’s Best Places to Work by Inside Business, Hampton Road’s Business Journal. The award is given to selected companies with a proven ability to demonstrate progressive and innovative business practices, excellent employee incentives, comprehensive benefit packages, innovative work styles, community service involvement, high employee satisfaction and the “fun factor”.

During the best place to work application process, INIT employees filled out surveys explaining why they loved working at INIT. Of the several benefits cited, flexible scheduling, family-friendly work environment, international travel and an approachable leadership team were a few of the contributing factors noted for their high-satisfaction rate as an INIT employee.

>INIT employees (l to r): Ponnampalam Rajakumar, Nick Souris and Bryan Cunningham

receive award at annual awards banquet in Virginia Beach.

>Contact:

Brian Gielbeda

Tel. 757.413.9100 ext. 310 [email protected]

>INIT's Best Place to Work Award is proudly displayed at INIT headquarters in Chesapeake.

New York City Cares

Organization.

Of the many benefits listed by employees, participation in the community projects INIT sponsors each year were high on the list. This year, our New York satellite office is organizing a volunteer project with the New York City Cares Organization. 10 volunteers will participate on-site to paint schools in the area. Employees who cannot be on-site will donate online to raise $500 for this community event. For more information about how you can partner with INIT, go to

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Continued from page 1

San Diego’s trolley system has been in operation for more than 30 years. With the installation of new technology from INIT, MTS will have the ability to gather accurate passenger counts while recording data that will allow the agency to manage their light rail fleet more efficiently. INIT’s sensor technology (IRMA Basic) uses an infrared technology with a high-resolution infrared active component. The sensors will give MTS the ability to gather extremely accurate counts (to 95%) using a multitude of signals, and allow precise pattern recognition even in unfavorable conditions like rain or

extreme heat. With INIT’s on-board computer, COPILOTpc, counting results will be safely recorded and securely transferred through Wireless LAN to INIT’s analyzing software, MOBILE-statistics. The new technology will give MTS the ability to efficiently plan their stops making the best use of their service. With an interface to an existing reporting software (RIDE-CHECKplus), MTS will get statistical data in a user-friendly, full-color graphical report making the job of analyzing passenger data even easier. Besides the incomparably high counting accuracy of the INIT system, an important fact for MTS is that their drivers do not have to log on and off as they would with other system concepts. This is possible based upon sophisticated data matching software called “Data Validation Module (DVM)”. The DVM software matches the recorded vehicle data based upon the GPS coordinates with the nominal route and scheduling data. The data records from the vehicle contain GPS data, passenger counting data and time-stamps.

The contract between San Diego MTS and INIT includes the option of an additional 12 light rail vehicles to be installed by December of 2010.

San Diego partners with INIT for APC project.

Increased efficiency and better service for MTS and

their passengers.

>San Diego's bright red trollies will be equipped with INIT sensors that gather extremely accurate passenger counts (to 95%).

About San Diego.

The San Diego Metropolitan Transit System (MTS) is the public transit service provider for San Diego County. Light rail service is operated by the San Diego Trolley, Incorporated (SDTI). It is commonly referred to as The Trolley. Light rail service provided by MTS is among the most utilized systems in terms of patronage in the United States. Over 90,000 people typically ride the Trolley each weekday.

>Contact:

Andreas Rakebrandt Tel. 757.413.9100 ext. 304 [email protected]

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RTPI Survey Reveals Satisfied Passengers in

Richmond Hill.

International student project gets excellent results.

Up Close and Personal through

Surveys.

The students conducted the surveys at the two main bus terminals in Richmond Hill: Finch GO bus terminal and Richmond Hill Centre. These stations are the biggest and busiest terminals in the region and are also comparable in terms of the number of lines and the average number of passengers.

With the help of written question-naires, the students began the personal interviews at the two terminals

randomly choosing passengers waiting for the next bus.

During a four day process, a total of 802 passengers were interviewed by the students. The passengers’ reaction to the survey was overwhelmingly positive with many of them expressing appreciation that someone was interested in what they wanted from the passenger information displays. With coverage at both bus terminals, a sound sample was gathered which produced significant results.

The Survey Results.

As already known from various studies about public transportation, it is not surprising that the students found that passenger information is one of the core services passengers want from a transport agency.

The students’ results found that 93% of the passengers use the real-time passenger information displays, while 79% of the interviewees use the displays on each and every one of their trips. Only 8% stated that they never use the displays (image 1), however, 6% of these 8% stated they do not use the

Something Good in the

Neighborhood

In April 2010, INIT, a leading provider of ITS technology, and York Region Transit, the region’s transit authority in Richmond Hill, Ontario, partnered to bring a group of students from the Heisenberg Gymnasium in Ettlingen, Germany, to conduct a first-hand approach to customer satisfaction with passenger information displays in Richmond Hill. The seniors took on the task of preparing and conducting surveys to analyze passenger feedback on the image and utilization of the real-time passenger information displays at bus terminals operated by York Region Transit Authority (YRT) in Richmond Hill.

YRT operates the very popular Bus Rapid Transit system, VIVA, as well as a large fleet of fixed-route buses. INIT sponsored the students and carried the project expenses, but the students were required to submit a proposal for the cost of the project as if they were doing business in real-life. The students' objectives were to gather first-hand information from passegers to determine whether they were using the passenger information displays, and if so, how they felt about the usefulness of the signs. The results, based solely on passenger feedback, were both revealing and gratifying.

>The real-time passenger information system from INIT provides data to the LED displays

located throughout the YRT region.

>Students from Ettlingen, Germany conducted a first-hand approach to customer

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information (nearly 100%). Similar results were discovered regarding the content of the displayed information; here nearly 92% agree that all buses are clearly displayed. In terms of accuracy/ reliability, more than four-fifths of the passengers are satisfied. Considering the highly complex real-time infor-mation system, this was a very good value.

Asked for the subjective functionality of the electronic displays, about 91% of the passengers feel that the displays are (almost) always in operation. This value is not startling because the technical monitoring shows that the digital passenger information systems work nearly 100% of the operating time.

Passengers Deeply Content.

Even though the survey shows that passengers are deeply content with the real-time information displays, and that they use them regularly, York Region Transit wanted to learn new ways to improve information service for its passengers. For this reason, passengers were also asked for improvement suggestions to the displays, and for desired alternative sources of information. A very paper schedule either. (Differences to

100% are due to rounding.)

Age Group Variables.

The students found the frequency at which YRT passengers use the signs varied from age group to age group. While on average, 79% of all passengers surveyed use the displays on every trip, those between the ages of 10 and 19 years use the displays the most. 86% of the 10-19 year olds use the displays every time they travel on public transit. The 64+ age group uses the displays the least, but still on more than half of their journeys (56%). The percentage of interviewees that use the displays “always or every now and then” varied from 82 to 97% across all age groups.

Performance.

With almost every passenger using the displays, the results revealed that they were an important part of the passenger information system. Aspects like the accuracy of the information, and the reliability of the displays, are considered very important per-formance features. About 7 out of 8 queried passengers are generally (very)

satisfied with the information on the electronic displays as shown in Image 3. The students not only asked about the general satisfaction with the displays, but also whether passengers are satisfied with the understandability, the content and reliability of the displayed information.

Again, YRT passengers were in complete agreement that they are satisfied with the understandability of the

>Image 1: 79% of those interviewed said that they always use the passenger information

displays.

>Image 2:About 81% of the interviewed people said that they consider the displays

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time information via internet and results showed that three out of five (61%) use that service.

Summary.

The success of the project not only reflected the satisfaction of passengers with the displays, but also provided valuable information to the business partners who provided the funding for the research.

Rajeev Roy, Manager of Transit Management Systems at YRT, praised both the students’ work, and the reliability of the INIT system:

“The INIT real-time system is very reliable – an excellent investment to increase reliability, passenger safety and economic viability of our services. The survey shows very impressive passenger satisfaction levels with the system. The results and the students’ suggestions will help us to even further optimize the services for our customers in the future.”

The results were not only helpful for the York Region Transit authority, but it was also important for INIT as it gave them tools for learning about the needs of the passengers and to further develop better services and customer-friendly products as well. In the end, all participants profited from the project: the students, the transit authority, INIT, and, of course, the passengers.

Author: Stefan Theilmann Contributing Author: Ann Derby surprising result indicated that about

three quarters of the respondents see no need for further improvement. In the passengers’ opinion, the main benefits of the electronic real-time information displays are the fast and easy information they receive from them. However, some passengers suggested expanding the real-time information to certain fixed-route bus lines outside the VIVA system. The students relayed the requested lines that were named most often by passengers to YRT.

Passengers Who Want More

Information.

Asked for further information which they would want on a passenger information system, passengers suggested such things as incident alerts, current time (at stops where not already displayed), the current temperature or weather forecasts and news.

However, passengers also noted that if an agency would consider providing further information like weather forecasts, the main purpose of the displays (departure and incident information) could be diluted. Currently, YRT uses the two-line LED displays from INIT generally for arrival

times and bus lines. These have been very well-received and useful. Further information would be available in TFT displays like the PIDscreen from INIT. It is quite apt at displaying information like bus lines, arrival times, weather, news and map information in full DVD quality video playback. However, passengers noted that the current signage at YRT – which uses permanently displayed and ticker text only – was very efficient and gave current status data in an easy to read LED display.

Real-time Passenger

Information via Cell Phone.

Regarding technology for further sources of information, there was a strong tendency from YRT passengers to want real-time bus information via mobile phone (58%) as it is already provided in other cities/areas. A certain trend was also the desire to have an iPhone application for passenger information (11%). With the divulgence of the mobile internet, the students fully expected the interest in passenger information via mobile phones to be a high priority.

81% of the passengers stated that they are aware that YRT also provides

real->Contact:

Stefan Theilmann Tel. 0049.721.6100.113 [email protected]

>Image 3:According to survey results, passengers are very satisfied with the real-time

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satisfaction for their time and efforts in improving community relationships within their city.

INIT Partners with American

Public Transportation

Foundation.

The American Public Transportation Foundation (APTF) is the charitable affiliate of the American Public Transportation Association (APTA) and provides scholarships, fellowships, transit education and research programs for students and profes-sionals involved in or entering the public transportation field as a career. The mission of APTF is to increase and retain the number of young professionals entering the public transportation field as a career in order to sustain growth and improvement throughout the industry. This year, INIT has taken an active role in the APTF scholarship program by contributing to this worthy cause. This year's scholarship awards will be presented at the APTA Annual Meeting in San Antonio, Texas where INIT plans to attend for the annual awards ceremony.

INIT Partnering with the

Union Mission.

This year INIT took on a new community project and reached out to assist low-income families by providing the necessary supplies for their children to return to school. Partnering locally with the Union Mission, an organization that strives to aid the poor and needy in the community, INIT employees purchased backpacks, notebooks, pens, paper, lunchboxes and various other school essentials to give to the children and their families. Once the supplies were gathered, volunteers sorted and packed the backpacks and gave them to the Union Mission to distribute to the students.

Several families received help from INIT in this campaign. “Our strong commitment to the community makes our contribution a rewarding experience,” says INIT CEO, Roland Staib. “We look forward to giving our support to these community projects each year.”

INIT employees saw first-hand how their support affected the families by the enthusiastic appreciation that was clearly seen on the faces of the children who benefit from the project.

Cops 4 Kids Program.

INIT partnered with the Cops 4 Kids program, a local fund that is run by the Fraternal Order of Police. The mission of the program is to help underprivileged children by purchasing school supplies and new clothing for their return to school. The program also gives officers the chance to allow the children to see law enforcement in a positive light. The children and their families express their appreciation in many ways, which gives the officers great

>Contact:

Teresa Felix

INIT Supports American Public Transportation

Foundation.

Giving back to the community – locally and nationally.

>Two brothers are all smiles after

receiv-ing new backpacks durreceiv-ing last year's back to school drive.

INIT supports other

community outreach

programs:

> Haiti Relief Shoe Drive > New York Cares Day > Cops for Kids

> Angel Tree Christmas Program > APTF Scholarship Program

>2009 scholarship recipient Jessica

Alvarezreceives one of the APTF named

awards from Bill Millar, President of APTA and Mr. J. Gomez from the Regional Transit System in the City of Gainsville, Florida, the agency who sponsored her scholarship.

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Integrated Systems Highlighted at

INIT User Group Meeting.

Progressive solutions benefit everyone.

thoroughly examine the products themselves. The program further included hands-on-sessions, in which participants could deepen their knowledge in specific topics. And of course, participants made good use of the networking opportunities provided to exchange information with colleagues from other transit agencies and interact with the INIT experts. For instance, the report about the Dubai project impressively described the challenges of building a fleet management and passenger information system from scratch. Among the challenges were the necessary determination of all public transport network data, as well as the integration of various third party systems while still in the building phase. Repeated personnel training was discovered to be a key factor for the project’s success.

The presentation on TransLink’s performance during the Winter Olympics in Vancouver described how they impressively managed to handle a daily ridership average reaching 60 % more than normal during the Games. A noteworthy feat which won them an award from the Canadian Urban Transit

Association (CUTA) for Successful Olympic Transportation Plan and Olympic Performance. INIT’s fleet management system MOBILE-ITCS supported them in this challenging task which won INIT the Exceptional Performance Award from CUTA. Holger Dehnert from the public transport association Verkehrsverbund Oberelbe (VVO) described the integrated, multi-client capable ITS and ticketing system that is being realized together with INIT. This system is being set up for all 20 transport companies of the public transport associations’ VVO and the neighboring association, ZVON. The real time system will be connected to the information systems of the German Railways (DB) and the transport control system of the City of Dresden. In the future, this will enable cross-company operation control, integrated E-ticketing and area-wide passenger information, as well as intermodal connection protection.

From Development.

Naturally, participants once more saw the current INIT developments as well as upcoming trends in the area of IT solutions for public transport. INIT User Group Meetings always offer

a great opportunity to gather information about new technology from INIT, and to talk with colleagues from other transportation providers about current trends or successfully realized concepts. Thus, it came as no surprise that INIT users showed great interest in this year’s international User Group Meeting in Nuremberg, Germany on May 6 - 7, 2010. Around 120 participants from 9 countries gathered in Nuremberg to discuss current developments and trends in public transit.

Versatile Information.

A focus of this year’s User Group Meeting was once more on best practice reports. Hence, our co-hosts, Omnibusverkehr Franken GmbH (OVF) and Verkehrs-Aktiengesellschaft Nürn-berg (VAG), gave an account of their innovative systems and offered participants the opportunity to join a technical tour to further demonstrate their performance with INIT technology. The participants used these site visits for detailed questions since the experts from the customer side were available to answer them most efficiently.

Participants were also offered a comprehensive program which incorporated all areas of interest to users. Attending transit agencies reported about solutions that they had realized together with INIT, and about how their systems support them in their daily work. In addition, it was important to customers to get information about new developments from INIT. That is why INIT employees also presented improvements in the areas of ITCS, passenger information and ticketing.

An informative product exhibition offered customers the possibility to

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Matching the slogan of the meeting “ITCS and Ticketing are growing together” Armin Fettinger presented the advantages of integrated systems – specifically the fact that they distinctly decrease investment and project risks. Moreover, combination devices, an integrated data supply and the integration of radio systems into the ITCS were proven to improve operational processes remarkably – a concept that customers agreed provides great advantages.

One of the most impressive presentations came from INIT’s Klaus Janke who described INIT’s involve-ment in the research project “European Bus System of the Future” and its goal to design a more powerful IP communication in the vehicles. Klaus clearly demonstrated how INIT operates at the pulse of the future and leads the way for transportation providers to do the same.

New Developments

From INIT, one of the most important recent improvements within the Intermodal Transport Control System

(MOBILE-ITCS) was the multi-client capability factor. This new develop-ment allows partnering agencies to share real-time information in one system without sharing critical information related only to one agency. The following features were also shown as continuing advances of MOBILE-ITCS: group call functionality via MP3 in public mobile radio networks, MOBILEcall, the module for managing on-demand transport, integration with the personnel dispatch software PERDIS and the award-winning ONLINEdetour functionality. This module enables dispatchers to create detours ad hoc directly in the ITCS. For this sophisticated feature, INIT received the 2009 ITCS innovations award from the VDV (German Transport Association) expert panel and became the first ITCS supplier to ever do so. There were also many new trends in the passenger information system MOBILE-STOPPinfo that were discussed. For instance, text-to-speech announce-ments at stops, widgets and mobile tagging were of particular interest to participants. The mobile tagging

functionality allows for concrete inquiries to the central system via mobile phones. Hence, the exact Internet address for each stop is coded in a barcode that the passenger can photograph with a mobile phone. In addition to this, INIT is currently working on an iPhone application for real-time passenger information that allows for the integration of additional information (Augmented Reality).

The presentation of these new developments and product enhance-ments impressively supported the explanations in the introduction of the chairman of INIT’s supervisory board, Prof. Dr. Günter Girnau. He reported on what the supervisory board considers the reasons for INIT’s continuing international success: INIT is a company well-positioned in the market with high performance products and highly motivated staff, who constitute a brain trust of the highest level. And the company always operates at the pulse of the future.

>Employees of the Omnibusverkehr Frankengave firsthand accounts in the DB museum.

>Contact:

Carl Commons

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INIT Supports UITP Youth Program.

Report shows innovative solutions for doubling the

market share of public transit.

Sebastian Hellwig, a software developer and apprentice for INIT, enthusiastically took part in the parliament’s meetings during the IT-TRANS congress and exhibition in Karlsruhe, Germany. Sebastian has put together a report on the fantastic suggestions the young people developed in their meeting this year. You can see the results on the next page.

The youth representatives’ objectives are aimed at finding ways to double the interest of people world-wide in order to double the market share of public transit by 2025. Youth Parliaments are already active in Canada, Mexico, India, Colombia, Italy, Germany, Taiwan, Turkey, South Africa and Austria. INIT hopes that more Parliaments will see the light in the future and will bring more passionate and prepared students on board. The UITP Youth Parliament is part of

the UITP Youth Program, a project of the International Association of Public Transport (UITP). The project's mission is to link youth from around the world who are interested in public transit, and to provide them with a platform for contributing to the future success of public transit.

The program gives voice to young people affording them the opportunity to point out weak points in public transit, and in turn present their opinions or ideas to the decision-makers in the public transit industry. The UITP Youth Parliament was launched at the 57th UITP World Congress in Helsinki and since then has become an inherent part of every UITP congress. During the sessions, participants compile ideas and suggestions on how to make public transit more attractive (not only) for the young. Participants believe no boundaries and no limits should exist in promoting a new lifestyle, supporting the Smart Green Solution of UITP. They present their suggestions to the delegates at the end of the conference and afterwards prepare a written report. These reports are then posted to the project’s website

www.youthforpt.org.

>Why don’t we take a “smart cruise”? The Karlsruhe Youth Parliament’s way to innovate

public transit.

As we already have an efficient public transit in Germany, our main concern was to make ticketing simpler, provide better and quicker information on delays and transport alternatives, and to make public transit more attractive for the young.

Thus, it was very important for us to have a solution for these – at least Germany-wide. Isolated solutions for single cities or regions might be easier and quicker to realize, but they don’t offer the desired comfort and wouldn’t be appropriate to improve the overall image of public transit in Germany. One has to consider that the young are the main users of public transit. Yet, public transit agencies do not pay very much attention to this important target group. Hence, many youth are saying goodbye to public transit because they think it is uncool and they never come back once they get their driver’s license. Our ideas are designed to counteract this development by bringing the potential advantages of public transit directly to the mobile phones of today’s youth. Everything in one App, and everything adaptable to one’s needs – comfortably and individually. The point is that agencies need to consider the customers of the future and convince them while they are young.

Author: Sebastian Hellwig

>Contact:

Ann Derby

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socialNetwork

Are my friends traveling on the same route, at the same time? Can I meet them? The App allows for using an instant messenger to communicate with my friends. In case we decide to meet, it provides travel alternatives that allow me to meet my friends.

comfortFeatures

The function provides an individual greeting when boarding a bus or train. In case a predefined condition occurs (friends close by, detour on the route,…) the App suggests alternative routes. It also shows available seats and reservation possibilities in the vehicle. Furthermore it simplifies finding lost items: one only reports the lost item to the lost & found and they automatically receive further information about time and affected vehicle.

premiumServices

During the journey one can watch the breaking news or listen to the radio.

iStart

With iStart, you let your mobile phone know when you want to depart or arrive. It calculates automatically when you have to leave home from your current location.

This results in no annoying waiting time at the stop. You can see from home if a train is delayed or if there is a detour.

iRequest

This function offers users the possibility to make a transportation request. Hence, public transit agencies can react promptly to the passengers’ needs, e.g. when many people need to be transported at once at the end of an event. They give notice by iRequest and the transit agency can provide an additional vehicle and subsequently adjust its schedules.

This feature is technically integrated in iStart.

iSight

With this application, you select the sights of the city you would like to explore. The App calculates the best routes and provides you with information regarding the sights.

iNav

This feature provides navigation for pedestrians. It navigates the user to the next stopover (bus stop).

iShield

This SOS App automatically esta-blishes a connection to an emergency call center and transmits the current position of the cell phone (GPS / line / vehicle number) of the person in need. In addition, the App shows if a security officer is in the vehicle. This increases safety remarkably, especially at nighttime.

simplify

This function instantly provides information about disturbances along the route to all passengers in affected vehicles. In case there are alternate travel possibilities, comfortFeatures informs the passengers about them. Addition-ally, simplify is the App that delivers a comprehensive FAQ library. It allows giving positive and negative feedback to the public transit agency or sending questions and receive answers.

easyPrice

In the scope of a “Be-in and Be-out” system, the App registers when you enter or leave a vehicle. At the end of the month, your account will be charged according to a best-price-scheme.

Author: Sebastian Hellwig UITP Youth Program

iDesire iMove iLike

iStart socialNetwork simplify

iRequest comfortFeatures easyPrice

iSight premiumServices

iNav iShield

Smart Cruise – the Generation Y Solution for a New Traveling Experience.

Smart Cruise, the suggestion developed by the Youth Parliament, would offer travelers various smartphone applications to enhance the journey experience, including tools to optimize comfort, minimize travel time, find the best ticket prices and be secure when traveling at night.

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Published by:

INIT Innovations in Transportation, Inc.

Editor: Ashley Kennedy 12 Issue 3/2010

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October 3 – 6, 2010 “APTA Annual Meeting”in San Antonio, TX October 17 – 20, 2010 “Florida Public Transit Conference”in Miami, FL November 13 – 17, 2010 “CUTA Fall Conference & Trans-Expo”in Vancouver, B.C. November 17 – 19, 2010 “New York Public Transit Fall Conference”in Albany, NY

Editorial office:

1420 Kristina Way, Suite 101 Chesapeake, VA 23320 Phone: 757.413.9100 Fax: 757.413.5019 [email protected]