THY WAP Application User Manual
Istanbul, Turkey
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Contents
1 GENERIC CONTROLS ... 6 2 OVERVIEW ... 6 3 START-UP... 7 4 MAIN MENU ... 10 5 MOBILE TICKET ... 11 5.1 Flight Planning ... 12 5.2 Flight Planning 1 ... 13 5.3 Flight Planning 2 ... 14 5.4 Flight Details ... 15 5.4.1 Pricing Information ... 16 5.5 Passenger Information ... 17 5.6 Ticket Options ... 185.6.1 E-Ticket – Credit Card ... 19
5.6.2 Credit Card Information ... 20
5.6.3 Billing Information ... 21
5.6.4 Billing Information 1 ... 22
5.6.5 Reservation Verification ... 23
5.6.6 Payment Information ... 26
6 CHECK-IN ... 27
6.1 Flight and Passenger Information ... 28
6.2 Passenger and Flights ... 29
6.3 Seat Selection ... 30
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6.5 Cell Phone Brand Selection ... 32
6.6 Cell Phone Model Selection ... 33
6.7 Check-in Notification ... 34
7 DEPARTURE-ARRIVAL ... 35
7.1 Search Based on the City ... 36
7.1.1 Search Based on the City 1 ... 37
7.1.2 Search Based on the City 2 ... 38
7.2 Search Based on the Flight ... 39
7.2.1 Search Based on the Flight 1 ... 40
7.3 Search Based on the Airport ... 41
7.3.1 Search Based on the Airport 1 ... 42
7.3.2 Search Based on the Airport 2 ... 43
8 CARGO ... 44
8.1 Cargo Main Menu ... 45
8.2 Cargo Schedule Search ... 46
8.2.1 Cargo Schedule Search 1 ... 47
8.3 Cargo Tracking ... 48 8.3.1 AWB Details ... 49 8.3.2 Manifest Details ... 50 8.3.3 Delivery Details ... 51 9 SCHEDULE ... 52 9.1 Schedule Search ... 53 9.2 Schedule Search 1 ... 54 9.3 Schedule Search 2 ... 55 10 MILES&SMILES ... 56
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10.2 Login ... 58
10.3 Miles&Smiles 1 ... 60
10.3.1 Total Miles Amount ... 61
10.3.2 Minutes / Prepaid Minutes Purchase ... 65
10.3.3 Personal Information ... 67 11 BAGGAGE TRACKING ... 69 11.1 Baggage Information ... 70 11.2 Baggage Tracking 1 ... 71 11.2.1 Passenger Information ... 72 12 RESERVATION INFORMATION ... 73
12.1 Reservation Information Main Page ... 74
12.1.1 Reservation View ... 75
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1
Generic Controls
“İleri” (Continue) - Left Control
“Gönder” (Send) - Left Control
“Tamam” (OK) - Left Control
“Seçenek” (Menü) - Left Control
“<<” - “Önceki” (Previous) - Left Control
“Vazgeç” (Cancel) - Right Control
“Geri” (Back) - Right Control
“Hakkında” (About) - Right Control
“Oyna” (Play) - Right Control
“Çıkış” (Exit) - Right Control
“Yeniden” (Try Again) - Right Control “>>” - “Sonraki” (Next) - Right Control
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Overview
THY Mobile application developed by Pozitron for Turkish Airlines is the most comprehensive mobile airline application of the world. The application contains all the content presented in theweb address.
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3
Start-Up
Application starts with “THY Mobile’a Hoşgeldiniz” (Welcome to THY Mobile) screen.
Start-Up screen contains (Welcome to THY Mobile) text, main menu options and “Yardım” (Help) menu link. Main Menu Options are:
1. “Mobil Bilet” (Mobile Ticket) 2. Check-In
3. “Kalkış-Varış” (Departure - Arrival) 4. “Kargo” (Cargo)
5. “Tarife” (Schedule) 6. Miles&Smiles
7. “Bagaj Takibi” (Baggage Tracking)
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3.1
Preferred Language
Screen : “Preferred Language”
Description: A language will be chosen from the options of Turkish, English or German. The preferred language will be chosen from the jump menu.
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3.2
Terms and Conditions
Screen : “Kurallar ve Koşullar” (Terms and Conditions) Description:
• The terms and conditons are to be read carefully.
• ‘Kurallar ve Koşullar bölümünde yer alan maddeleri kabul ediyorum’ (I accept the terms and conditions) option is to be checked.
Up and Down Arrows move the submenu selection from top to down. ‘Continue’ option launches the “Ana Ekran” (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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Main Menu
The main screen contains 8 submenus. Each submenu leads to their submenus.
Up and Down Arrows move the submenu selection from top to down. Fire opens the selected submenu window.
Screen : “ANA MENÜ” (Main Menu)
Description: Application’s main menu. Options are: 1. “Mobil Bilet” (Mobile Ticket)
2. “Check-In"
3. “Kalkış-Varış” (Departure - Arrival) 4. “Kargo” (Cargo)
5. “Tarife” (Schedule) 6. Miles&Smiles
7. “Bagaj Takibi” (Baggage Tracking)
8. “Rezervasyon Bilgileri” (Reservation Details) Fire opens the selected submenu window.
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5.1
Flight Planning
Screen : “Uçuş Planlama” (Flight Planning)
Description: Departure and Arrival locations are entered.
“Tek Yön” (One Way) or “Gidiş-Dönüş” (Round-Trip) options are selected. Up and Down Arrows move the submenu selection from top to down.
Departure location is entered in the above text box. Arrival location is entered in the below text box.
‘Continue’ option launches the “Uçuş Planlama 1” (Flight Planning 1) window. “Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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5.2
Flight Planning 1
Screen : “Uçuş Planlama 1” (Flight Planning 1) Description: Text boxes to be filled are:
1. “Nereden” (Departure Location) 2. “Nereye” (Arrival Location) 3. “Gidiş Tarihi” (Departure Date)
4. “Gidiş Saat Aralığı” (Departure Time Period) 5. “Kabin Sınıfı” (Class)
a. “Ekonomi” (Economy)
b. “Sınırlı Ekonomi” (Economy Restricted) c. “Business”
6. “Yolcu Tipi” (Passenger Type) a. “Yetişkin” (Adult) b. “Bebek” (Infant) c. “Öğrenci” (Student) d. “Çocuk” (Child) e. “65+”
Up and Down Arrows move the submenu selection from top to down. Departure location is entered in the above text box.
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‘Continue’ option launches the “Uçuş Planlama 2” (Flight Planning 2) window. “Geri” (Back) launches the (Flight Planning) window.
“Yardım” (Help) option launches the (Help) window.
5.3
Flight Planning 2
Screen : “Flight Selection”
Description: Flight number, departure time and pricing information of the available flights are shown. Up and Down Arrows move the submenu selection from top to down.
Fire launches a new window when on pricing details section that consists of date selection option. “Geri” (Back) launches the (Flight Planning 1) window.
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5.4
Flight Details
Screen : “Uçuş Bilgileri” (Flight Details) Description: Information shown is:
1. Flight Number a. Departure b. Arrival
c. Departure Time 2. Total Price
• ‘Kurallar ve Koşullardaki iptal kurallarını kabul ediyorum.’ (I accept the terms and conditions) option is to be checked.
• It consists of a jump menu that suggests the passenger type to be called by THY in case of a ticketing or reservation change.
Up and Down Arrows move the submenu selection from top to down. Fire ticks the options from the window.
‘Continue’ option launches the “Yolcu Bilgileri” (Passenger Information) window. ‘Back’ launches the “Uçuş Planlama 1” (Flight Planning 1) window.
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5.4.1 Pricing Information
Screen : “Ücret Bilgileri” (Pricing Information) Description: Information shown is:
1. “Ücret Tipi” (Pricing Type) 2. “Ücret” (Price)
3. “Toplam Fiyat” (Total Price)
‘Back’ launches the “Uçuş Bilgileri” (Flight Details) window. “Yardım” (Help) option launches the (Help) window.
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5.5
Passenger Information
Screen : “Yolcu Bilgileri” (Passenger Information) Description: Text boxes to be filled are:
1. “Ünvan” (Title) 2. “İsim” (Name) 3. “Soyad” (Surname)
4. “Doğum Tarihi” (Date of Birth)
5. “Miles&Smiles No (opsiyonel)” (Miles&Smiles Number (optional) ) 6. “E-Posta” (E-Mail)
7. “E-Posta (tekrar)” (E-Mail (check)) 8. “İrtibat Telefonu” (Phone Number)
• “‘SMS mesajı almak için lütfen işaretleyiniz’ seçeneği” (‘Please check to receive SMS message’ option)
Up and Down Arrows move the submenu selection from top to down. Fire ticks the options from the window.
‘Continue’ option launches the “Yolcu Bilgileri” (Passenger Information) window. ‘Back’ launches the “Uçuş Bilgileri” (Flight Details) window.
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5.6
Ticket Options
Screen : “Bilet Seçenekleri” (Ticket Options)
Description: There are 3 types of ticketing options. Options are: 1. “Elektronik Bilet – Kredi Kartı” (E-Ticket – Credit Card) 2. Elektronik Bilet – EFT (E-Ticket - EFT)
3. Ofiste Biletleme – Rezervasyon (Ticketing in Office - Reservation) Up and Down Arrows move the submenu selection from top to down. Fire ticks the options from the window.
‘Continue’ option launches the one selected from the ‘E-Ticket – Credit Card’, ‘E-Ticket - EFT’ or ‘Ticketing in Airport - Reservation’ options.
‘Back’ launches the “Yolcu Bilgileri” (Passenger Information) window. “Yardım” (Help) option launches the (Help) window.
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5.6.1 E-Ticket – Credit Card
Screen: : “Kredi Kartı Sahibi Bilgileri” (Credit Card User Information) Description: Text boxes to be filled are:
1. “Kredi Kartı Sahibi)” (Credit Card Owner) 2. “E-Posta (E-Mail)”
3. “E-Posta (tekrar)” (E-Mail (check))
Up and Down Arrows move the submenu selection from top to down. Fire ticks the options from the window.
‘Continue’ option launches the “Kredi Kartı Bilgileri” (Credit Card Information) window. ‘Back’ launches the “Bilet Seçenekleri” (Ticketing Options) window.
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5.6.2 Credit Card Information
Screen : “Kredi Kartı Bilgileri” (Credit Card Information) Description: Contains below options:
1. “Taksit Seçenekleri” (Installment Options)
i. No Installments
ii. IsBank – Installment Number is 2 iii. IsBank – Installment Number is 3 iv. Ziraat Bank – Installment Number is 2 v. Ziraat Bank – Installment Number is 3 2. “Kredi Kartı No” (Credit Card Number) 3. “Son Kullanma Tarihi” (Expiration Date) 4. “CVC2 No” (CVC2 Number)
5. “Kart Tipi” (Credit Card Type)
i. Visa
ii. Master Card
Up and Down Arrows move the submenu selection from top to down. Fire ticks the options from the window.
‘Continue’ option launches the “Bilet Seçenekleri” (Ticketing Options) window.
‘Back’ launches the “Kredi Kartı Sahibi Bilgileri” (Credit Card User Information) window. “Yardım” (Help) option launches the (Help) window.
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5.6.3 Billing Information
Screen : “Fatura Bilgileri” (Billing Information)
Description: Passenger selection that is to be billed is done.
Up and Down Arrows move the submenu selection from top to down. Fire ticks the options from the window.
‘Continue’ option launches the “Fatura Bilgileri 1” (Billing Information 1) window. ‘Back’ launches the “Kredi Kartı Bilgileri” (Credit Card Information) window. “Yardım” (Help) option launches the (Help) window.
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5.6.4 Billing Information 1
Screen : “Fatura Bilgileri 1” (Billing Information) Description: Text boxes to be filled are:
1. “T.C. Kimlik No” (ID Number) 2. “Adres” (Address)
3. “Şehir” (City) 4. “Ülke” (Country)
5. “Posta Kodu” (Zip Code) 6. “Firma” “Firm”
7. “Vergi No” (Tax Number)
8. “Vergi Dairesi” (Assessment Office)
Up and Down Arrows move the submenu selection from top to down. Fire ticks the options from the window.
‘Continue’ option launches the “Rezervasyon Onay” (Reservation Verification) window. ‘Back’ launches the “Fatura Bilgileri” (Billing Information) window.
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5.6.5 Reservation Verification
Screen : “Rezervasyon Onay” (Reservation Verification) Description:
• Reservation verification
• In case of a change request, pressing “iptal” (cancel) starts over the reservation process
• ‘Yapmış olduğum rezervasyon için hesaplanan ücretin tamamının kredi kartımdan tahsil edilmesini onaylıyorum’ (I demand that the calculated cost of my reservation is received from the credit card information I prompted) check box
Up and Down Arrows move the submenu selection from top to down. “Onay” (Verification) option verifies the reservation.
“İptal” (Cancel) option launches the “Fatura Bilgileri” (Billing Information) window. “Yardım” (Help) option launches the (Help) window.
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Screen : “Ücret Bilgileri” (Price Information) Description: Information shown is:
1. Price Type 2. Price 3. Total Price
‘Back’ launches the “Uçuş Bilgileri” (Flight Information) window. “Yardım” (Help) option launches the (Help) window.
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Screen : “Yolcu Listesi” (Passenger List) Description: Passenger List
Up and Down Arrows move the submenu selection from top to down. ‘Back’ launches the “Rezervasyon Onay” (Reservation Verification) window. “Yardım” (Help) option launches the (Help) window.
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5.6.6 Payment Information
Screen : “Ödeme Bilgileri” (Payment Information) Description: Contains following payment information:
1. “Toplam Ücret” (Total Price) 2. “Kredi Kartı” (Credit Card Number)
3. “Otorizasyon Kodu” (Authorization Number) 4. “İşlem Zamanı” (Processing Time)
“Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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6.1
Flight and Passenger Information
Screen : “Uçuş ve Yolcu Bilgileri” (Flight and Passenger Information) Description: Text boxes to be filled are:
1. “Yolcu Adı” (Passenger Name) 2. “Yolcu Soyadı” (Passenger Surname)
3. “Elektronik Bilet Numarası” (E-Ticket Number) 4. “Rezervasyon no (PNR) “ (Reservation Number (PNR))
“Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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6.2
Passenger and Flights
Screen : “Yolcu ve Uçuşlar” (Passenger and Flights) Description:
• ‘I read, understood and accept the Terms and Conditions’ option is to be checked. • Information shown is:
1. “Frequent Flyer Kart Numarası” (Frequent Flyer Card Number) 2. “İlgili uçuş seçim alanı” (Preferred Flight Choose Area)
3. “Sözleşme onaylama alanı” ( Agreement Verification Area) Up and Down Arrows move the submenu selection from top to down. ‘Back’ launches the “Rezervasyon Onay” (Reservation Verification) window. “Başa Dön” (Back to the Start) launches the (Online Check-In Main Page) window. “Yardım” (Help) option launches the (Help) window.
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6.3
Seat Selection
Screen : “Koltuk Seçimi” (Seat Selection)
Description: Seat selection of the suggested flight number is to be completed. ‘Continue’ option launches the “Check-In Özeti” (Check-In Summary) window. “Başa Dön” (Back to the Start) launches the (Online Check-In Main Page) window. “Yardım” (Help) option launches the (Help) window.
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6.4
Check-in Summary
Screen : “Check-in Özeti” (Check-In Summary)
Description: Mobile Boarding Pass of the specified flights can be requested. The preferred flights are to be checked.
‘Continue’ option launches the “Telefon Seçimi 1/2” Cell Phone Brand Selection) window. “Başa Dön” (Back to the Start) launches the (Online Check-In Main Page) window. “Yardım” (Help) option launches the (Help) window.
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6.5
Cell Phone Brand Selection
Screen : “Telefon Seçimi 1/2” (Cell Phone Selection)
Description: The brand of the cell phone to which the Mobile Boarding Pass will be sent is chosen. Up and Down Arrows move the submenu selection from top to down.
‘Continue’ option launches the “Telefon Seçimi 2/2” (Cell Phone Brand Selection) window. ‘Back’ launches the “Check-In Özeti” (Check-In Summary) window.
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6.6
Cell Phone Model Selection
Screen : “Telefon Seçimi 2/2” (Cell Phone Model Selection)
Description: Cell phone model is chosen from the jump menu. Moreover, the cell phone number to which the mobile boarding pass will be sent is entered in the text box.
1. “Model seçimi” (Cell Phone Model Selection) 2. “Cep telefonu Numarası” (Cell Phone Number)
Up and Down Arrows move the submenu selection from top to down.
‘Continue’ option launches the “Check-In Sonucu” (Check-In Notification) window. ‘Back’ launches the “Telefon Seçimi 1/2” (Cell Phone Brand Selection) window. “Yardım” (Help) option launches the (Help) window.
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6.7
Check-in Notification
Screen : “Check-in Sonucu” (Check-In Notification)
Description: In order to send a notification for the mobile boarding pass, an e-mail address or a cell phone number is entered in the text boxes available.
1. “E-posta adresi” (E-Mail Address)
2. “Cep telefonu Numarası” (Cell Phone Number) “Yardım” (Help) option launches the (Help) window.
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Departure-Arrival
Screen : “Kalkış – Varış Ana Menü” (Departure-Arrival Main Menu) Description: (Departure-Arrival Main Menu) screen contains 3 submenus:
1. “Şehire Göre Sorgula” (Search Based on the City) 2. “Uçuşa Göre Sorgula” (Search Based on the Flight)
3. “Havalimanına Göre Sorgula” (Search Based on the Airport) Up and Down Arrows move the submenu selection from top to down. Fire opens the selected submenu window.
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7.1
Search Based on the City
Screen : “Şehire Göre Sorgula” (Search Based on the City) Description: Text boxes to be filled are:
1. “Nereden” (From) 2. “Nereye” (To)
Up and Down Arrows move the submenu selection from top to down.
“Uçuşa Göre Sorgula” (Search Based on the Flight) launches the (Search Based on the Flight) window.
“Havalimanına Göre Sorgula” (Search Based on the Airport) launches the (Search Based on the Airport) window. ‘Continue’ launches the “Şehire Göre Sorgula 1” (Search Based on the City 1) window.
“Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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7.1.1 Search Based on the City 1
Screen : “Şehire Göre Sorgula 1” (Search Based on the City 1) Description: Text boxes to be filled are:
1. “Nereden” (From) 2. “Nereye” (To)
3. “Kalkış Tarihi” (Departure Date)
Up and Down Arrows move the submenu selection from top to down.
‘Continue’ launches the “Şehire Göre Sorgula 2” (Search Based on the City 2) window. ‘Back’ launches the “Şehire Göre Sorgula” (Search Based on the City) window.
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7.1.2 Search Based on the City 2
Screen : “Şehire Göre Sorgula 2” (Search Based on the City 2) Description: Information shown is:
1. “Uçuş Numarası” (Flight Number) 2. “Kalkış Limanı” (Departure Airport) 3. “Varış Limanı” (Arrival Airport) 4. “Uçak Tipi” (Plane Type)
5. “Tarifeli Kalkış” (Scheduled Departure) 6. “Tarifeli Varış” (Scheduled Arrival) 7. “Kalkış Durumu” (Departure Status) 8. “Varış Durumu” (Arrival Status) 9. “Havayolu” (Airline)
Up and Down Arrows move the submenu selection from top to down.
“Başa Dön” (Back to the Start) launches the (Search Based on the City) window. “Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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7.2
Search Based on the Flight
Screen : “Uçuşa Göre Sorgula” (Search Based on the Flight) Description: Text boxes to be filled are:
1. “Uçuş Numarası” (Flight Number)
2. “Kalkış Tarihi (gg.AA.yyyy) (Departure Date (dd.MM.yyyy)) Up and Down Arrows move the submenu selection from top to down.
‘Continue’ launches the “Uçuşa Göre Sorgula 2” (Search Based on the Flight 2) window. ‘Back’ launches the “Şehire Göre Sorgula” (Search Based on the City) window.
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7.2.1 Search Based on the Flight 1
Screen : “Uçuşa Göre Sorgula 1” (Search Based on the Flight 1) Description: Information shown is:
1. “Kalkış” (Departure)
a. “Kalkış Limanı” (Departure Airport) b. “Uçak Tipi” (Plane Type)
c. “Tarifeli Kalkış” (Scheduled Departure Time) d. “ Gerçek Kalkış” (Departure Time)
e. “Tahmini Kalkış” (Estimated Departure Time) f. “Kalkış Durumu” (Departure Status)
2. “ Varış” (Arrival)
a. “Varış Limanı” (Arrival Airport)
b. “Tarifeli Varış” (Scheduled Arrival Time) c. “Tahmini Varış” (Estimated Arrival Time) d. “Gerçek Varış” ( Arrival Time)
e. “Varış Durumu” (Arrival Status)
Up and Down Arrows move the submenu selection from top to down.
“Başa Dön” (Back to the Start) launches the (Search Based on the City) window. “Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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7.3
Search Based on the Airport
Screen : “Havalimanına Göre Sorgula” (Search Based on the Airport) Description: Text boxes to be filled are:
1. “Şehir” (City)
• One of the Departure-Arrival options must be selected. Up and Down Arrows move the submenu selection from top to down.
‘Continue’ launches the “Havalimanına Göre Sorgula 1” (Search Based on the Airport 1) window. “Başa Dön” (Back to the Start) launches the (Search Based on the City) window.
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7.3.1 Search Based on the Airport 1
Screen : “Havalimanına Göre Sorgula 1” (Search Based on the Airport 1) Description: Text boxes to be filled are:
1. “Nereden” (From)
2. “Tarih” (Date (dd.MM.yyyy)) 3. “Zaman” (Time Period)
Up and Down Arrows move the submenu selection from top to down.
‘Continue’ launches the “Havalimanına Göre Sorgula 2” (Search Based on the Airport 2) window. ‘Back’ launches the “Havalimanına Göre Sorgula” (Search Based on the Airport) window.
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7.3.2 Search Based on the Airport 2
Screen : “Havalimanına Göre Sorgula 2” (Search Based on the Airport 2) Description: Information shown is:
1. “Uçuş No” (Flight Number)
a. “Varış Limanı” (Arrival Airport) b. “Uçak Tipi” (Plane Type)
c. “Tarifeli Kalkış” (Scheduled Departure Time) d. “Tahmini Kalkış” (Estimated Departure Time) e. “Gerçek Kalkış” (Departure Time)
f. “Kalkış Durumu” (Departure Status) g. “Havayolu” (Airline)
Up and Down Arrows move the submenu selection from top to down.
“Başa Dön” (Back to the Start) launches the (Search Based on the City) window. “Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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8.1
Cargo Main Menu
Screen : “Kargo Ana Menü” (Cargo Main Menu)
Description: (Departure-Arrival Main Menu) screen contains 3 submenus: 1. Cargo Schedule
2. Cargo Tracking
Up and Down Arrows move the submenu selection from top to down.
“Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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8.2
Cargo Schedule Search
Screen : “Kargo Tarife Sorgulama” (Cargo Schedule Search) Description: Text boxes to be filled are:
1. ‘Çıkış Limanı’ (Departure Airport) 2. ‘Varış Limanı’ (Arrival Airport)
Up and Down Arrows move the submenu selection from top to down.
‘Continue’ launches the “Kargo Tarife Sorgula 1” (Cargo Schedule Search 1) window.
‘Kargo Menüsü’ (Cargo Menu) launches the “Kargo Ana Menu” (Cargo Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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8.2.1 Cargo Schedule Search 1
Screen : “Kargo Tarife Sorgulama 1” (Cargo Schedule Search 1) Description: Text boxes to be filled are:
1. ‘Nereden’ (From) 2. ‘Nereye’ (To)
3. ‘Tarih’ (Date) (dd.MM.yyyy)
Up and Down Arrows move the submenu selection from top to down.
‘Continue’ launches the “Kargo Tarife Sorgula 2” (Cargo Schedule Search 2) window. ‘Back’ launches the “Kargo Tarife Sorgula” (Kargo ) window.
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8.3
Cargo Tracking
Screen : “Kargo Takip” (Cargo Tracking) Description: Text boxes to be filled are:
1. “AWB Numarası” (AWB Number)
Up and Down Arrows move the submenu selection from top to down. ‘Continue’ launches the “AWB Detayları” (AWB Details) window. ‘Kargo Menü’ (Cargo Menu) launches the (Cargo Main Menu) window. “Yardım” (Help) option launches the (Help) window.
• (AWB Number) screen has three submenus: 1. “AWB Detayları” (AWB Details)
2. “Manifesto Detayları” (Manifest Details) 3. “Teslim Detayları” (Delivery Details)
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8.3.1 AWB Details
Screen : “AWB Detayları” (AWB Details) Description: Information shown is:
1. “Kalkış Limanı” (Departure Airport) 2. Varış Limanı” (Arrival Airport) 3. “Malın Cinsi” (Cargo Type) 4. “Parça” (Unit Amount) 5. “Ağırlık “ (Weight) 6. “Gönderici” (Sender) 7. “Alıcı” (Receiver)
Up and Down Arrows move the submenu selection from top to down. “Başa Dön” (Back to the Start) launches the (Cargo Tracking) window. ‘Continue’ launches the “AWB Detayları” (AWB Details) window. ‘Kargo Menü’ (Cargo Menu) launches the (Cargo Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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8.3.2 Manifest Details
Screen : “Manifest Details” Description: Information shown is:
1. “Sefer Tarihi” (Flight Date) 2. “Kalkış” (Departure Location) 3. “Kalkış Saati” (Departure Time) 4. “Varış” (Arrival Location) 5. “Varış Saati” (Arrival Time) 6. “Parça” (Unit Amount) 7. “Ağırlık” (Weight)
‘Back’ launches the “AWB Detayları” (AWB Details) window. “Yardım” (Help) option launches the (Help) window.
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8.3.3 Delivery Details
Screen : “Teslim Detayları” (Delivery Details) Description: Information shown is:
1. “Sefer Tarihi” (Flight Date) 2. “Teslim Tarihi” (Delivery Date) 3. “Teslim Alan” (Receiver)
‘Back’ launches the “AWB Detayları” (AWB Details) window. “Yardım” (Help) option launches the (Help) window.
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9.1
Schedule Search
Screen : “Tarife Sorgulama” (Schedule Search) Description: Text boxes to be filled are:
1. “Nereden” (From) 2. “Nereye” (To)
Up and Down Arrows move the submenu selection from top to down. ‘Continue’ launches the “Tarife Sorgulama 1” (Schedule Search 1) window. “Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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9.2
Schedule Search 1
Screen : “Tarife Sorgulama 1” (Schedule Search 1) Description: Text boxes to be filled are:
1. “Nereden” (From) 2. “Nereye” (To) 3. “Tarih” (Date)
Up and Down Arrows move the submenu selection from top to down. ‘Continue’ launches the “Tarife Sorgulama 2” (Schedule Search 2) window. ‘Back’ launches the “Tarife Sorgulama ” (Schedule Search ) window. “Yardım” (Help) option launches the (Help) window.
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9.3
Schedule Search 2
Screen : “Tarife Sorgulama 2” (Schedule Search 2) Description: Information shown is:
1. “Uçuş No” (Flight Number)
a. “Kalkış” (Departure Date&Time) b. “Varış” (Arrival Date&Time) c. “Uçak Tipi” (Plane Type)
Up and Down Arrows move the submenu selection from top to down. “Başa Dön” (Back to the Start) launches the (Schedule Search) window.
“Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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10.1
Miles&Smiles Main Page
Screen : “Miles&Smiles Ana Sayfa” (Miles&Smiles Main Page) Description: Contains ‘Login link’
Up and Down Arrows move the submenu selection from top to down.
“Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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10.2
Login
Screen : “Üye Girişi” (Login) Description: Text boxes to be filled are:
1. “Üye Numarası” (Membership Number) 2. “Pin Kodu “ (Pin Code)
• Contains ‘Pin Problemleri’ (Pin Problems) link
Up and Down Arrows move the submenu selection from top to down. ‘Continue’ launches the (Miles&Smiles 1) window.
‘Back’ launches the “Miles&Smiles Ana Sayfa” (Miles&Smiles Main Page) window. “Yardım” (Help) option launches the (Help) window.
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10.2.1 Pin Problems
Screen : “Pin Problemleri” (Pin Problems) Description: Contains FAQ for Pin Problems ‘Back’ launches the “Üye Girişi” (Login) window. “Yardım” (Help) option launches the (Help) window.
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10.3
Miles&Smiles 1
Screen : “Miles&Smiles 1”
Description: “Miles&Smies 1” screen contains 5 submenus: 1. “Mil Durumum” (Total Miles Amount)
2. “Mil Harcama” (Miles Expenditure)
3. “Turkcell Kontör/Dakika Alımı” (Minutes / Prepaid Minutes Purchase) 4. “Eksik Mil İşleme” ()
5. “Kişisel Bilgilerim” (Personal Information)
Up and Down Arrows move the submenu selection from top to down.
“Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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10.3.1 Total Miles Amount
Screen : “Mil Durumum” (Total Miles Amount) Description: Information shown is:
1. “EP Geçerlilik Tarihi” (Valid EP Usage Time Period) 2. “Statü Milleri” (Status Miles Amount)
3. “Toplam Mil” (Total Miles Amount)
4. “Üyelik Başından İtibaren Toplam Mil” (Total Miles Won from the Beginning of the Membership) • Contains (Activities) link.
Up and Down Arrows move the submenu selection from top to down. ‘Back’ launches the “Miles&Smiles 1” (Miles&Smiles 1) window. “Yardım” (Help) option launches the (Help) window.
62 10.3.1.1 Activities
Screen : “Etkinlikler” (Activities) Description: Information shown is:
1. “Toplam Etkinlik Sayısı” (Total Miles Usage) 2. “Etkinlik Tarihi” (Miles Usage Date)
a. “Uçuş” (Flight) b. “Sınıf” (Flight Class) c. “Etkinlik” (Activity) d. “Açıklama” (Description)
e. “Bonus Mil” (Bonus Miles Amount) f. “Statü Mil” (Status Miles Amount)
Up and Down Arrows move the submenu selection from top to down.
“Çıkış” (Logout) option terminates the user session and launches the (Main Menu) window. “Başa Dön” (Back to the Start) launches the (Miles&Smiles 1) window.
“Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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10.3.2 Miles Expenditure
Screen : “Mil Harcama” (Miles Expenditure) Description: Contains ‘Miles Expenditure’ options:
1. Prize Type
a. “Ücretsiz Bilet / Ekonomi” (Free Ticket / Economy) b. “Ücretsiz Bilet / Business” (Free Ticket / Business) c. “Ücretsiz Bilet / First” (Free Ticket / First)
d. “Refakatçi / Ekonomi” (Accompanior / Economy) e. “Refaketçi / Business” (Accompanior / Business) f. “Refakatçi / First” (Accompanior / First)
g. (Business) “Uçuş Sınıfı Yükseltme” (Flight Class Upgrade) h. (First) “Uçuş Sınıfı Yükseltme” (Flight Class Upgrade) 2. Flight Option
a. “Tek Yön” (One Way) b. “Gidiş-Dönüş” (Round Trip)
3. “Yer Garantili Uçuş” (Seat Guaranteed Flight)
Up and Down Arrows move the submenu selection from top to down.
“Çıkış” (Logout) option terminates the user session and launches the (Main Menu) window. ‘Continue’ launches the (Miles Expenditure 1) window.
‘Back’ launches the “Miles&Smiles 1” (Miles&Smiles 1) window. “Yardım” (Help) option launches the (Help) window.
64 10.3.2.1 Miles Expenditure 1
Screen : “Mil Harcama 1” (Miles Expenditure)
Description: ‘From’ and ‘To’ locations are to be selected and departure date is to be filled. Up and Down Arrows move the submenu selection from top to down.
“Çıkış” (Logout) option terminates the user session and launches the (Main Menu) window. ‘Continue’ launches the (Miles&Smiles 1) window.
‘Back’ launches the “Mil Harcama” (Miles Expenditure) window. “Yardım” (Help) option launches the (Help) window.
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10.3.3 Minutes / Prepaid Minutes Purchase
Screen : “Turkcell Kontör / Dakika Alımı” (Minutes / Prepaid Minutes Purchase) Description: Text boxes to be filled are:
1. “Turkcell Cep Telefonu No” (Cell Phone Number) Information shown is:
1. “Turkcell Kontör / Dakika Alımı bilgisi” (Minutes / Prepaid Minutes Purchase Information) 2. “Mil Bakiyeniz” (Miles Left Amount)
3. “Bu ay için talep edilen Dakika adedi” (Minutes Requested for the Current Month) 4. “Bu ay için talep edilecek Dakika adedi” (Minutes Request for the Current Month)
5. “Bu ay için talep edilen Kontör adedi” ( Prepaid Minutes Requested for the Current Month) 6. “Bu ay için talep edilecek Kontör adedi “( Prepaid Minutes Request for the Current Month) 7. “Kampanya boyunca talep edilen Dakika adedi” (Total Minutes Requested During the
Campaign Period)
8. “Kampanya boyunca talep edilen Kontör adedi” (Total Prepaid Minutes Requested During the Campaign Period)
Up and Down Arrows move the submenu selection from top to down.
“Çıkış” (Logout) option terminates the user session and launches the (Main Menu) window.
‘Continue’ launches the “Turkcell Kontör / Dakika Alımı 1” (Minutes / Prepaid Minutes Purchase 1) window. ‘Back’ launches the “Miles&Smiles 1” (Miles&Smiles 1) window.
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10.3.4 Eksik Mil İşleme
Screen : “Eksik Mil İşleme”
Description: Eksik mil işleme için doldurulacak alanlar: 1. “Tarih” (Date )(dd.MM.yyyy)
2. “Uçuş Numarası” (Flight Number)(TK-) 3. “Sınıf Kodu” (Class Code)
4. “Bilet Numarası” (Ticket Number)
5. “Bilet Üzerindeki Yolcu Adı” (Passenger Name Written on the Ticket ) 6. “Bilet Üzerindeki Yolcu Soyadı” (Passenger Surname Written on the Ticket) Up and Down Arrows move the submenu selection from top to down.
“Çıkış” (Logout) option terminates the user session and launches the (Main Menu) window. ‘Continue’ launches the “Eksil Mil İşleme 1” (Eksik Mil İşleme 1) window.
‘Back’ launches the “Miles&Smiles 1” (Miles&Smiles 1) window. “Yardım” (Help) option launches the (Help) window.
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10.3.5 Personal Information
Screen : “Kişisel Bilgilerim 1/2 2/2” (Personal Information 1/2 2/2) Description: Information shown is:
1. “Üye Numarası” (Membership Number) 2. “İsim” (Name)
3. “Doğum Tarihi” (Date of Birth) 4. “Unvan” (Title)
5. “Uyruk” (Nationality)
6. “T.C. Kimlik No” (ID Number) 7. “Pasaport No” (Passport Number) 8. “Dil Tercihi” (Preferred Language) 9. “E-Posta” (E-Mail)
10. “Medeni Durum” (Marital Status)
11. “Koltuk Tercihi” (Seat Location Preference) 12. “Yemek Tercihi” (Food Preference)
• Contains (Address Information) link.
Up and Down Arrows move the submenu selection from top to down. “Başa Dön” (Back to the Start) launches the (Miles&Smiles 1) window. “Yardım” (Help) option launches the (Help) window.
68 10.3.5.1 Address Information
Screen :”Adres Bilgileri” (Address Information) Description: Information shown is:
1. “Adres” (Address) 2. “Şehir” (City) 3. “Ülke” (Country)
4. “Cep Telefonu” (Cell Phone Number)
Up and Down Arrows move the submenu selection from top to down. ‘Back’ launches the “Miles&Smiles 1/2” (Miles&Smiles 1/2) window. “Başa Dön” (Back to the Start) launches the (Miles&Smiles 1) window. “Yardım” (Help) option launches the (Help) window.
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11.1
Baggage Information
Screen : “Bagaj Bilgisi” (Baggage Information) Description: Text boxes to be filled are:
1. “Referans” (Reference) 2. “Soyad” (Surname)
Up and Down Arrows move the submenu selection from top to down. ‘Continue’ launches the “Bagaj Takibi 1” (Baggage Tracking 1) window.
“Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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11.2
Baggage Tracking 1
Screen :”Bagaj Takibi 1” (Baggage Tracking 1) Description: Information shown is:
1. “Uçuş Bilgileri” (Flight Information)
a. “Uçuş/Tarih” (Flight Number & Flight Date) b. “Güzergah” (Flight Route)
2. “Bagaj 1” (Baggage 1) a. “Durum” (Status)
b. “Etiket No” (Barcode Number) c. “Marka” (Brand)
d. “Renk” (Color) e. “Cins” (Type)
f. “Açıklama” (Description)
• Contains (Passenger Information) link
Up and Down Arrows move the submenu selection from top to down. ‘Back’ launches the “Miles&Smiles 1/2” (Miles&Smiles 1/2) window.
“Başa Dön” (Back to the Start) launches the (Baggage Information) window. “Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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11.2.1 Passenger Information
Screen : “Yolcu Bilgileri” (Passenger Information) Description: Information shown is:
1. “Yolcu Bilgileri” (Passenger Information) a. “İsim” (Name)
b. “Unvan” (Title)
c. “Dosya / No” (File Number) 2. “Adres” (Address)
a. “Daimi” (Permanent) b. “Geçici” (Temporary) c. “Teslimat” (Delivery) 3. “Telefonlar” (Phone Numbers)
a. “Daimi” (Permanent) b. “Geçici” (Temporary)
Up and Down Arrows move the submenu selection from top to down. ‘Back’ launches the “Bagaj Takibi 1” (Baggage Tracking 1) window. “Yardım” (Help) option launches the (Help) window.
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12.1
Reservation Information Main Page
Screen : “Rezervasyon Bilgileri Ana Sayfa” (Reservation Information Main Page) Description: ”Rezervasyon Bilgileri Ana Sayfa” screen contains 2 submenus:
1. “Rezervasyon Görüntüleme” (Reservation View) 2. “E-Bilet Görüntüleme” (E-Ticket View)
Up and Down Arrows move the submenu selection from top to down.
“Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window. “Yardım” (Help) option launches the (Help) window.
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12.1.1 Reservation View
Screen : “Rezervasyon Görüntüleme” (Reservation View) Description: Text boxes to be filled are:
1. “Rezervasyon Kodu” (Reservation Code) 2. “Soyad” (Surname)
Up and Down Arrows move the submenu selection from top to down.
‘Continue’ launches the “Rezervasyon Görüntüleme 1” (Reservation View 1) window. “Başa Dön” (Back to the Start) launches the (Reservation Information Main Page) window. “Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window.
76 12.1.1.1 Reservation View 1
Screen : “Rezervasyon Görüntüleme 1” (Reservation View 1) Description: Information shown is:
1. “Uçuş No” (Flight Number)
a. “Nereden Nereye” (From – To ) b. “Havayolu” (Airline)
c. “Kalkış” (Departure Location) d. “Varış” (Arrival Location) e. “Sınıf” (Class)
f. “Kabin” (Cabin) g. “Statü” (Status)
• Contains (Passenger List) link
Up and Down Arrows move the submenu selection from top to down.
“Başa Dön” (Back to the Start) launches the (Reservation Information Main Page) window. “Anasayfaya Dön” (Back to the Main Menu) launches the (Main Menu) window.
77 12.1.1.2 Passenger List
Screen : ”Yolcu Listesi” (Passenger List)
Description: Displays the passenger list of the selected flight
Up and Down Arrows move the submenu selection from top to down.
‘Back’ launches the “Rezervasyon Görüntüleme 1” (Reservation View 1) window. “Yardım” (Help) option launches the (Help) window.
