This program has been financed with the suport of the European
Commission through EACEA
(Educational Audiovisual & Culture Executive Agency)
The ETCS project is based on a very interesting methodology and on an innovative distance learning practice, using online courses, and a webcam when communicating with a coach or master coach.
It has benefitted from the cooperation of 11 partners representing 7 European countries (RO, BG, ES, SL, DE, EL and UK). Its results might encourage Life Long Learning for coaches and trainers as well as more innovations (after an “Ethical code ” and a “technical preparation” to video- conferences principles).
EACEA
About the program
In recent years Coaching has experienced a growth in scale and its benefits are recognized in fields as diverse as business, sports, lifestyle, personal development, etc. In the business environment, coaching has become a critical competency for managers, representing a definitive helping tool in the effort of motivating and developing staff skills.
All of these facts have resulted in coaching becoming essential in organizations and people's lives in general, over time, helping to increase professional performance and to obtain a balanced success and a meaningful purpose in life. In this context, it is essential to define the professional status of those who practice coaching and to train them through programs accredited and validated by the market.
The "ETCS Professional Coaching Program” is dedicated to specializing those who wish to develop competencies in coaching both as an alternative to individual practice as well as for the organizations that they are part of.
The design was part of the ETCS.FC (Euro Trainers Coaching Service. Competence Framework and Development), funded by the European Commission through EΑCEΑ (Educational, Audiovisual, Culture, Executive Agency) and coordinated by Elite Training in partnership with 10 institutions from 7 European countries (Germany, UK, Slovenia, Spain, Greece, Bulgaria, Romania).
The program consists of the following steps:
1. , which includes:
o ETCS "Professional Coaching Skills" - In class training (24 hours) o ETCS “Professional Coaching Program”
?Three online courses, in the ETCS system within the www.etcoaching.eu platform
?“Coaching Simulation Program” within the etcoaching website (5 coaching sessions by means of video conference)
?Final Examination (Interview with the ETCS Board Directors) via video conference (1 hour)
2. which requires going through the first step (mandatory) and in addition:
o Each Resident Coach is required to undertake a number of 30 sessions of coaching. Coaching Sessions can be held on the etcoaching platform, via video conference.
o Final credentialling workshop (1 day). ETCS Professional Coaching Resident (ETCS PCR)
ETCS Professional Coaching Credential
Program structure
The program combines training with self-study, students have the facilities of an e-learning platform and the support from the ETCS Program’s permanent team of Mentor Coaches.
After completing the in class course, students will have access to the www.etcoaching.eu, where they can access the “Formation and Professional Development Program”.
In this module, the learner will have his own personal webpage, which will contain:
? ,
? , which includes books, manuals and articles, split into 15 areas (management, human resources,
coaching, training, etc.),
? , etc.
?, that can be used to interact with other students and regularly with one’s personal Mentor Coach,
?
? , with access to coaches from all of the seven countries.
? ,where the student can record personal course notes the workshop’s subject matter and personal study agenda,
? where the student must complete under the
guidance of a Mentor Coach,
? , through which the student can (re)view the coaching sessions from the Simulation Center for the completion of one’s study,
? , where he can access the video conference window as well as all of the necessary material for the final examination interview.
3 compulsory online interactive courses The Resource Center
“Interractive exercises, case studies, role-play module” The Chat
Periodical Chat based workshops “European Coach Directory” “My diary”
Video conference based Simulation Center 5 coaching sessions of “Conference Tracking”
“Exam module”
on subjects put forewarded by the ETCS Course Directors.
Program features (1)
The graduates of the ETCS "Professional Coaching Residency Program” (PCR ETCS), will be registered in the European Coaches Directory and they will have their own virtual office on the www.etcoaching.eu website. In This "office" they will have access to all the modules found within the preparation page mentioned above, and in addition the
(which contains the evaluation questionnaires from the coaching sessions; at this level, the residents will be supervised by a Master Coach) modules.
After completing the 30 coaching sessions and depending on their degree of quality, resulting from the feedback questionnaires of their own clients and as well as with the evaluation of the Master Coach, the participants will be credentialed as .
Online booking, The videoconference center, The procedures center, Ethics and regulations and The monitoring and feedback center
“ETCS Professional Coach"
This credentialing process will allow them to carry on their work as a coach on the
etcoaching platform, both independently with their own clients and/or with the
employees of the company which they are part of.
Program features
Benefits
Benefits
? , recognized by the European Commission,
?The “ETCS Professional Coaching” credentialing program has been developed under the supervision of the Commission and ratified in 7 countries: Germany,England, Slovenia, Greece, Spain, Bulgary and Romania,
?The opportunity to explore a new and innovative range of skills,
?The latest techniques in Leadership Coaching,
?Unique types of Cognitive Coaching.
?The newest discoveries in the industry regarding Transpersonal Coaching,
? Continued Support and assistance during the entire program and post-graduation - a life long relationship with ETCS ,
?On-line resources website available 24 hours/ day,
?The possibility of practicing your coaching, wherever you are, even at home, benefitting from the video conference’s added value (all you need is a PC, an internet connection and a webcam). This benefit allows you to work with your employees and/or your customers directly, eliminating the issue of space,
?Interacting and sharing good practices and/or experience with Europe’s professional coaches,
?Coaching - as a replenishment to your job and even an alternative, giving you the opportunity to practice independently,
?The possibility to advance to Mentor Coach and Master Coach within ETCS If you feel motivated by this system and you wish to become further involved,
?Upon graduating the first level you automatically become a member of ETCS and you will be given your own page. This allows you to continue your training through online courses and free access to the library, to interact with other colleagues, including European coaches via chat, video conference and the forum.
A top rated diploma which offers a path towards a new career,
“ETCS - Professional Coaching Skills“ Training (1):
“ETCS - Professional Coaching Skills“
T
raining:
Upon completing the program, the participants will be able to:
?Gain a modern perspective on the new types of Leadership and Management within organizations, ?Learn the fundamental concepts and principles of coaching,
?Develop key competencies and behaviors on coaching,
?Undertake structured collaboration techniques through which they will gain the involvement and mobilization of their employees
regardless of their awareness level, becoming aware of a work system that combines the passion and pleasure of working with people,
?Obtain a personal commitment on their continued development: both personal and professional.
Day 1
?D
?The difference between coaching and other behavioral sciences
?Explain how coaching benefits the organization
?Analyze the coaching process and functions (Diagnostic, Guidance,
Facilitation, Monitoring and Reinforcing)
?The structure of a professional coaching session
?Introduction and practice of core coaching tools
?Demonstrate the basis of the coaching relationship
?Determine the typical needs of a client seeking coaching
?Practice the principles of a coaching conversation
?Identify the role played by values in a coaching engagement
?Emotional intelligence Key concepts
?How emotion affects interpersonal relationships and workplace
performance
?How emotional intelligence affects leadership
?Unique types of cognitive coaching
?Latest trends and breakthroughs in the field of neuro-linguistic
programming
?An introduction to conflict coaching
efine coaching
Day 3
?
?Understand the components that build the change process
?The dynamics of change during the coaching process
?Designing the coaching practice
?Implementing organizational change
?Boundaries, responsibilities, and ethical issues
?Educational film,
?Role-play and video feedback
Learn how behaviours change during coaching sessins
Day 2
?
?Questions structure for the first coaching session
?Comparing objectives and intentions
?“Coaching discovery checklist”
?What kind of Coach am I?
?Coaching ethics
?Diagnose on the sources of client’s resistance
?Client’s and Coach’s expectations
?The various coaching styles and assessment of one's coaching skills
?Understand the difference between Life Coaching and Executive
Coaching
?Leadership Timeline
?Performance Management
?Rational Decision Making
?Career path Management Model
?Continuous Professional Development
?The use of powerful questions
?The importance of the area of concentration when listening during
coaching
?Empathy and “well meaning” neutrality
?Feedback within the Coaching process
?Follow-up Coaching Session Model
?“Feedforward” – an alternative to coaching?
?The strategies used to help clients focus on what they want
?The difference between coaching individuals and coaching systems
(organisations)
?The 10 components of critical thinking in coaching
First step in coaching sessions
Thematic
“ETCS - Professional Coaching Skills“
T
raining:
ETCS “Professional Coaching“ Credential
The maximum duration
of the entire program is3 months.
The cost
of the entire ETCS “Professional Coaching” Certification Program is1250
€
(not including TVA).The payment
can be broken down intomodules
as follows:?“ETCS Professional Coaching Skills” training -
550
€
?”ETCS Professional Coaching Rezident” (online learning and coaching simulation program) -
390
€
?”ETCS Professional Coaching Credential” (coaching practice) -310
€
(not including TVA)
(not including TVA) (not including TVA)
Invest in the
“ETCS - Professional Coaching Program“
- ETCS Professional Coaching Credential, which will offer them recognition as a Credentialled Coach and the right to practice in the future.
Or to finalise with: To continue with
Sublicense Support Team Manager Oracle
ETCS COACH
TEAM
Vlad Cristea
Vlad is one of the oldest (2006) but at the same time most beloved of the ETCS coaches, thanks to his direct, optimistic personal style which is geared toward effectiveness. Possessing real leadership abilities, for him, the coach statute has been ideal especially in a moment in his own career when he became determined to help others achieve performance. For Vlad, coaching is a vocation and an ambition at the same time, he is thus determined to prove his worth in front of the clients and to back them up in their development efforts.
Vlad has a rich professional and personal background. He has been actively involved in the development of marketing and sales systems within multinational corporations (COCA-COLA, BEST FOODS (UNILEVER), METRO Cash & Carry Romania, FROSTA). He has created and lead teams, acting as manager, mentor, trainer and coach and has been actively involved in the development of hundreds of people through training.
Vlad's professional competence is exemplified by his 17 year long experience in the field of sales, marketing and training as well as his studies (Certified trainer – Carew International; ASEBUSS, Bucharest, Romania, Executive MBA).
Olivier Brunet
Following a 15 year long career in financial consulting, audit and financial management, Olivier has decided to embrace a coaching career starting with 2007. He has actively participated in the development of the ETCS service, bringing an addition to its value through his financial and management competencies as well as his experience within the french education system. At present he is a mentor coach and is specialising in Executive Coaching.
Olivier has had the chance to become familiar with complex and at the same time diverse organisations as far as field of activity and the market are concerned. He has actively worked with KMPG (4 years), Kraft Foods Romania (5 years), and Mazars (6 years).
Olivier's professional competence is backed up by his lengthy studies at EDHEC Graduate Business School, Lille, France; London School of Economics, London, UK (Graduate Diploma in Accounting and Finance); University of Bristol, UK / Ecole Nationale des Ponts et Chaussées, Paris, France (Executive Master of Business Administration), ACCA, UK.
ETCS COACH
TEAM
Profesor Dr. Hanibal Dumitrascu
Hanibal is a Coach Supervisor within the ETCS Coaching system. He has undergone development as a coach within the system during the 2006-2008 period, after which, this year he has become a Supervisor, in charge of coordinating a team of 10 coaches from Romania. He is responsible for the coaches ethical behavior and periodically monitors their performance. Hanibal is a ETCS Coaches development and credentialing Trainer, and holds the “ETCS Coaching Ethical Code” and “Applied Coaching Psychology” modules.
Hanibal is a university professor within the Psychology Faculty of the University of Bucharest, where he holds general psychology and social care courses. He is also one of the founders of the Romanian social security system and of the Social Care Romanian Faculty (University of Bucharest). In addition to his academic work, Hanibal is also the author of dozens of books and psychology manuals, he periodically hosts speciality television shows for several networks and is one of the promoters of the modernization of Romania's educational system.
In the year 2005, he joined the ETCS Coaching team of experts, becoming actively involved the creation and development of the system in Europe. In this respect he has coordinated the “Competencies and Good Practices for Coaching in Europe research program” – a program that was implemented in 7 European countries and financed by the European Commission.
Corina Rusu
Corina is the initiator of the ETCS.FC (Euro Trainers Coaching Service. Framework and Competence Development), project, financed by the European Commission. She has lead, as Project Leader teams of experts and coaches from 7 European countries in order to put together and credential the ETCS Coaching system. At present Corina is Master Europe and ensures the management of the 7 coaching centers. She is the coordinator of the “Master Coach” certification program (presented in Norwich University) and of the credentialing programs in “Coaching for Trainers” and ETCS Professional Coaching.
An alumni of the Psychology Faculty, University of Bucharest (1992), Corina has gathered a rich experience as a trainer and coach, both in Romania as well as Europe and North Africa. Among the well known organizational coaching projects that have had results we can include: Brenntag ECOLAB Romania, Ringier, Hellenica, Fares, Romtrans (UPS), Aectra-DuPont, Nordic, Siemens. Milupa. In addition, Corina has developed coaching, personal and career development programs for approximately 450 people, within a period of 9 years.
P
AR
TNERS
BULGARIA
BULGARIAN CHAMBER OF COMMERCE AND INDUSTRY (BCCI)
+359 2 988 34 82 [email protected]; [email protected] www.bcci.bg GERMANIA ELITE TRAINING +40 0 21 313 1627 [email protected] www.elitetraining.com.ro GERMANIA EBG +40 0 21 313 1627 [email protected] www.elitetraining.com.ro SPANIA ARAGONESE ASSOCIATION LOCAL AUTHORITIES (ASAEL) +349 76 20 75 28 [email protected] www.asael.es ROMANIA LEADER ELITE TRAINING +40 0 21 313 1627 [email protected] www.elitetraining.com.ro ROMANIA
FUNDATIA SANSE EGALE PENTRU FEMEI +40 232 21 17 13
[email protected] www.sef.ro
ROMANIA
CENTRUL DE RESURSE SI INFORMARE PENTRU PROFESIUNI SOCIALE
+40 21 225 00 84 [email protected] www.crips.ro ROMANIA AISEC ROMANIA +40 31 405 44 51 [email protected] http://ro.aisec.net SLOVENIA CENTER SPIRALA +386 1 426 96 60 [email protected] www.centerspirala.org MAREA BRITANIE
NORWICH CITY COLLEGE +44 1603 773480 [email protected] www.theresearchcentre.co.uk MAREA BRITANIE TELLUS GROUP MC - Terry McGahan Director of Studies www.tellusgroup.com GRECIA ADMINISTRATION OF SECONDARY EDUCATION IN MAGNESIA (ASE) +302 42 10 47 386
[email protected] www.dide.mag.sch.gr
GREAT BRITAIN
TELLUS GROUP LTD
Master Coach - Terry McGahan Director of Studies
GREAT BRITAIN
CITY COLLEGE NORWICH Master Coach - Roz Mazey Director Research Center [email protected]
SPAIN
ΑSΑEL
Master Coach - Carlos Franco International Project Director [email protected]
BULGARY
BULGΑRIΑN CHΑMBER OF COMMERCE Master Coach - Lilia Bratoeva
Trainer Manager
SLOVENIA
CENTER SPIRΑLΑ Master Coach - Toni Vrana General Manager
ROMANIA
ELITE TRAINING - PROJECT
COORDINATOR
Master Coach - Corina Rusu
Managing Director
GERMANY
ELITE TRAINING
Master Coach - Robert Russ Course Director
GREECE
ΑSE
Master Coach - Theodore Karayannis Director