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Savings. How to make the most of your money

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For more information on any Royal Bank of Scotland

product, call into your branch and talk to one of our

Customer Advisers. Or why not arrange a free Customer

Service Review – an in-depth look at your financial

situation and needs, now and in the future?

Credit facilities: Over 18s only.

Terms and Conditions apply – please see Personal and Private Banking – Terms and Conditions and the fees leaflet that applies to your account (either Personal Banking – Charges and Rates of Interest or Private Banking – Charges and Rates of Interest)

Max call charge from a BT landline is 6p plus up to 2p per minute. Calls from other networks may vary. Calls may be recorded.

Investment Funds are a medium to long-term investment and should typically be held for at least five years. Past performance is not necessarily a guide to the future.

RBS Collective Investment Fund Ltd. Registered in Scotland SC46694 Registered Office: 42 St Andrew Square, Edinburgh EH2 2YE. Authorised and regulated by the Financial Services Authority.

The contents of this brochure are based on our understanding of current law and HM Revenue and Customs practice, which may be subject to variation.

If an investor is in doubt in relation to an ISA the investor should seek financial advice, the cost of which the investor may have to bear.

If you are not happy about your choice of saving or investment account(s) (except for a fixed rate account), within 14 days of opening it, we will help you switch accounts or will give all your money back with interest. We will ignore any notice period and any additional charges.

The Financial Services Compensation Scheme, set up under the Financial Services and Markets Act 2000, covers your account. For money held in a bank or building society in the UK the scheme will cover up to £35,000 of your claim. Most people who make deposits, including individuals and small firms, are covered. Deposits in all currencies are treated the same. For more information on the conditions of the scheme, please contact the FSCS at www.fscs.org.uk

Authorised and regulated by the Financial Services Authority.

The Royal Bank of Scotland plc.

Registered Office: 36 St. Andrew Square, Edinburgh EH2 2YB. Registered in Scotland No. 90312.

Web Site www.rbs.co.uk RBS B1 01/10/2008

Savings

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Contents

1 Introduction 2 Step-by-step 3 At-a-glance 4 ISAs

6 Instant access accounts 9 Notice accounts

10 Telephone and Internet accounts 11 Summary Box

12 Fixed rate accounts 13 Offset Service 14 Opening an account 15 Youth accounts 16 Other products

This leaflet is available in braille, large print and on audio tape. Ask in branch or call 0800 015 5035 (Minicom 0800 917 0527) to request that the leaflet/ brochure be sent to you in an alternative format.

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Rapid growth

People have lots of different reasons for building up

a nest egg. But whether you’re saving for a specific

purpose, making an investment for the future or simply

putting something aside ‘just in case’, you’ll want to

be sure you’re making the most of your money.

At The Royal Bank of Scotland, we offer a wide range of savings accounts to suit different needs. But whatever your reason for saving, and whichever product you decide on, you can always be sure of one thing – competitive rates. And because many of our rates of interest are tiered, the more you save, the more your balance will grow. Alternatively, why not ask about our Offset Service? Rather than earning interest on your savings, you can use the money in the account to reduce the amount of interest you pay on your mortgage.

It’s easy to open a Royal Bank savings account – and there are lots of ways you can do so:

• Pop into your local branch and speak to a Customer Adviser. They’ll help you choose the right product for your needs, and make sure the whole application process runs smoothly.

• Call our helpline on 0808 100 9510 (Minicom 0800 404 6160) at a time that’s convenient to you. Our experts can provide information on all our products and services – and talk you through what you need to do next. • You can also find out more at www.rbs.co.uk – and even apply on-line for some accounts.

For details about what information you will need to open an account, see the ‘Opening an account’ section on page 14.

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Offset Instant Access Savings Account

(see page 12)

Step-by-step

A guide to your best savings options

If the amount that you want to invest exceeds the cash ISA limit, then choose another savings product as follows: Are you interested in using your savings to help you pay less interest on your mortgage?

In which case, you cannot take out a cash ISA

How long are you prepared to tie up your money for? Yes

Yes

No

Do you need instant access to your money? No

Have you paid into a cash ISA for this tax year?

Instant Access ISA

(max deposit £3,600 each tax year) (see pages 4–5)

Would you like to open and operate an account on the internet and/or telephone?

Yes No Telephone and Internet Telephone Saver (see page 10) Yes Internet Only Direct Saver

(see page 10) Yes No

Do you need regular access to your savings?

30 days 1 year+ Bonus 30 (see page 9) Fixed Rate Bond (see page 11) Yes Yes No No

Do you have a Royalties Gold or Premier or Private account? Private Banking Deposit Account (see page 7) Instant Access Savings Account (see page 6) No

Instant Savings Tracker

(see page 6)

or First Home Saver

(see page 8) Yes No Royalties Saver (see page 7) Yes Royalties Private Saver (see page 7) Instant Access Savings Account (see page 6) Do you have a Royalties Private account? Yes

Are you a Private Banking customer?

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Individual Savings Account (see pages 4–5) These work just like normal savings accounts, except that your interest is tax-free. There are several different types of ISA to choose from, including our Instant Access Cash ISA.

Instant Access Savings Account and Instant Savings Tracker (see pages 6–7)

Both these instant access savings accounts offer you competitive interest rates, the flexibility to add to your account whenever you want and a Cashline card for withdrawals and/or balance checks.

Royalties Saver (see page 7)

An instant access account, with tailored rates for customers with a Royalties Gold, Royalties Premier or Royalties Private current account. This account also offers the option of a Cashline card for withdrawals or balance information.

Royalties Private Saver (see page 7)

Available exclusively to Royalties Private customers, offering instant access, tailored interest rates and an additional benefit of bonus interest each month, if you do not make any withdrawals in that month. Minimum balance £10,000.

Private Banking Deposit Account (see page 7) A savings account available exclusively to our Private Banking customers. It offers one of our best instant access savings rates and no minimum balance requirements.

First Home Saver (see page 8)

This offers instant access to your funds and the potential of a tax-free cashback when you take out a mortgage with us.

Bonus 30 (see page 9)

Suitable if you are able to give 30 days’ notice on

the amount you wish to withdraw. This account also offers you the additional benefit of a 1% conditional annual interest bonus on the balance of the account. Direct Saver (see page 10)

Direct Saver, our online saving account, gives you access to your savings day and night, seven days a week. It can only be operated by using Digital Banking, our Internet banking service – and it offers great rates in return. For more information on Direct Saver, or to apply now, visit www.rbs.co.uk Telephone Saver (see page 10)

Our Telephone Saver account provides instant access to your money, and can be operated by both Direct Banking (our Telephone banking service) and Digital Banking (our Internet banking service). It also offers you great interest rates.

Fixed Rate Bond (see page 11)

This is a medium to long-term savings account, which offers you a guaranteed rate of interest. You can invest a lump sum of £2,500 to £500,000, for the full term of the account.

Offset Service (see page 12)

With our Offset Instant Access Savings Account, you can use your money to pay less interest on your mortgage.

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At-a-glance

Contact your local branch Call 0808 100 9510 Visit www.rbs.co.uk

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Individual Savings Accounts

Individual Savings Accounts (ISAs) work just like other

savings accounts, except that you don’t pay tax on the

interest you earn. Whether you like saving in cash, stocks

and shares, or a combination of both, there’s an ISA out

there for you.

With an ISA, you can opt for cash or equities. Alternatively, you can take out both types of ISA in any tax year – from different providers if you want.

Instant Access Cash ISA

For a flexible account with competitive rates that lets you invest up to £3,600 per tax year, tax-free, take a close look at our Instant Access ISA.

Key features

• open a Cash ISA with as little as £1 • competitive tax-free returns – with interest

paid gross • tiered interest rates

• the convenience of Direct Banking, our 24-hour telephone banking service

• interest paid annually at the end of March, to your ISA or to another account at your branch • immediate access to your money whenever

you need it

• flexible deposits – add to your account whenever you want

• regardless of whether you make withdrawals or not, your tax-free benefits will remain intact and interest will continue to be paid gross

• transfer Cash ISA – funds from your existing provider to your Royal Bank Cash ISA Open an account now

It’s easy to open an Instant Access Cash ISA – simply complete the application form in the pocket at the back of this brochure and take it to your nearest branch. See the section ‘Opening an account’ on page 14 for full details.

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5 Things to note

• there’s a limit on how much you can deposit in an Instant Access Cash ISA during any tax year – for each tax year this is £3,600

• once you’ve deposited the maximum allowed, you won’t be able to make any more deposits in that tax year, even if you have withdrawn money from the ISA • to help us manage your annual allowances,

deposits will normally be made from an existing Royal Bank account at the same branch.

Stocks and Shares ISAs

A Stocks and Shares ISA lets you benefit from the potential higher returns. You can subscribe to one Stocks and Shares ISA and one Cash ISA in any tax year, and this can be with the same or different provider. The overall limit between Stocks and Shares and Cash ISAs in any one tax year is £7,200 with a maximum of £3,600 of this in a Cash ISA.

If you prefer to invest in stocks and shares, we can offer you access to our Expert Managed Solutions, Investment Options ISA.

Why stocks and shares?

With an Investment Options ISA, your money is invested in a range of diversified assets which are classified as stocks and shares. This opens up the potential for your money to grow faster than it would in a savings account or cash ISA.

The structure of our funds means that you have access to a team of experts who are dedicated to finding the best performing fund managers

and investments for your money. This is called a Multi-Manager structure and in practice this means that our investment manager, Morley, decide how much of each type of asset should be held within the funds (this is called asset allocation) and Close Investments manage the majority of the underlying fund managers*. This structure is designed to deliver smoother returns than traditional single asset funds and combined with the tax-efficiency of an ISA wrapper, this delivers a compelling solution to grow your money.

*Close Investments manage all of the specialist fund manageres except Morley, in their capacity as manager of the Property and Cash funds.

The Stocks and Shares ISA offers you the opportunity to benefit from the growth potential of the stock market – free from capital gains tax.

With the Stocks and Shares ISA, the maximum you can invest from the tax year 2008/2009 is £7,200, either on a regular or lump-sum basis.

Royal Bank of Scotland Collective Investment Funds Ltd is the ISA provider for these ISAs, which are only available to customers aged 18 years or over. For further details, speak to a Financial Planning Manager at your branch.

We have also arranged to offer you the Direct Trader Self-Select ISA. With this ISA, you can choose what shares you buy and sell. You can do so as often as you want, as long as your actual contributions to the ISA do not exceed the annual allowance. For more information about the Direct Trader Self-Select ISA, please see the brochure entitled ‘Share Dealing’.

Contact your local branch Call 0808 100 9510 Visit www.rbs.co.uk

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Instant access

If you’re looking for a savings account which offers you

a competitive rate of interest, but you also want immediate

access to your money whenever you want, our instant

access accounts could be just what you need.

Instant Access Savings Account

Introducing the convenient and easy way to save money – with no transaction charges. Enjoy all the usual features of our instant access savings accounts, plus much more.

Key features

• open an account with as little as £50 – or £20 if you choose to save by monthly Standing Order • pay nothing for your transactions

• maximise your earnings with daily interest calculation

• watch your savings grow with tiered interest rates – the more you save, the higher the rate of interest • receive a Cashline card to check your balance or

make withdrawals (daily limit £300) at cash machines throughout Great Britain

• withdraw money when you’re abroad at cash dispensers displaying the Cirrus symbol • receive detailed statements every quarter – or

more often if you prefer

• enjoy an extra 0.25% on top of the standard interest rate if you are a Royalties member* • include your account in our Offset Service (see

page 12)

• manage your account round the clock using Direct Banking, our telephone banking service, and Digital Banking, our free Internet banking service** *To find out more about Royalties and Royalties Gold, pick up our

Current Accounts brochure. **Call charges may apply.

Instant Savings Tracker

Get an even better return on your savings with tiered interest rates guaranteed to track the Bank of England Base Rate by a percentage until 1 February 2009***

Key features

• enjoy instant access to your money

• make three free withdrawals per quarter (further withdrawals £1.50 each)

• maximise your earnings with daily interest calculation

• receive a Cashline card to check your balance or make withdrawals (daily limit £300) at cash machines throughout Great Britain

• take advantage of tiered interest rates and watch your savings grow

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7 • withdraw money when you’re abroad at cash

dispensers displaying the Cirrus symbol

• save regularly by Standing Order or by monthly one-way automatic transfer from your current account • receive detailed statements every quarter – or

more often if you prefer

• manage your account round the clock using Direct Banking, our telephone banking service, and Digital Banking, our Internet banking service** • minimum opening balance £500

Royalties Saver

Royalties Saver is an exclusive savings account for customers with Royalties Gold, Royalties Premier or Royalties Private accounts.

Benefits

• instant access to your savings whenever you need it • tiered interest rates, so the more you save the more

you earn

• a Cashline card for convenient access to your savings • minimum balance of £2,000 and maximum balance

of £1,000,000

• save regularly by Standing Order

• manage your account by phone or online with Direct or Digital Banking

Royalties Private Saver

Royalties Private Saver is an exclusive savings account available only to Royalties Private customers.

Key features

• Instant access to your savings whenever you need it • Tiered interest rates, so the more you save the

more you earn

• Monthly interest paid into your Royalties Private Saver or another named account

• Minimum balance of £10,000

• Monthly bonus interest, if no withdrawals are made in that month

• Manage your account via branch, phone or online with Direct or Digital banking

Make sure you take advantage of one of our highest paying instant access savings account, available exclusively to Royalties Private customers.

Private Banking Deposit Account

The Private Banking Deposit Account is available exclusively to our Private Banking customers, offering one of our best instant access branch-based rates. Key features

• Instant access to your savings whenever you need it • Tiered interest rates, so the more you save the

more you earn

• Monthly interest paid into your Private Banking Deposit Account or another named account **Call charges may apply.

Contact your local branch Call 0808 100 9510 Visit www.rbs.co.uk

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• No minimum balance

• Manage your account via branch, phone or online with Direct or Digital banking

• Maximum balance £15,000,000.

First Home Saver

Looking for a smart way to put together a deposit for your first home? Our First Home Saver could be for you.

Key features

• enjoy all the benefits of the Instant Savings Tracker • qualify for a tax-free cashback of up to £5,000* For full details, ask for our First Home Saver brochure, B155.

*Cashback is only payable when customers take out a Royal Bank of Scotland mortgage – after holding the savings account for at least six months. The amount of cashback is based on the lowest savings balance in the 6 months before the mortgage is drawn down. The maximum cashback of £5,000 is based on £50,000 being held in the account for the period of 6 months prior to drawdown of the mortgage.

Open an account now

It couldn’t be easier to find out more about how the Royal Bank can give you an attractive rate of interest – without tying up your money.

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Notice the benefits

If you don’t need instant access to your cash, take a

look at The Royal Bank of Scotland’s Bonus 30 account.

Tiered interest rates and a 1% bonus on your savings

every year will make a difference you’ll appreciate.

Key features

• open an account with just £50 – or £20 if you choose to save regularly by monthly Standing Order • with tiered interest rates, the more you save, the

faster your balance will grow

• set-up an automatic transfer to ‘sweep’ any spare funds from your current account to your savings account each month

• check your balance over the counter or at Cashline machines with the Bonus 30 Cashline card • withdraw money without charge at your own

branch, provided you give 30 days’ notice on the amount you wish to withdraw

• get access to your money in emergencies • manage your account round the clock using Direct

Banking, our telephone banking service, and Digital Banking, our Internet banking service* Things to note

• when making a withdrawal you can take out as much of your money as you wish, provided you give 30 days’ notice on the balance you wish to withdraw

• you can withdraw your money immediately in emergencies but we might request five business days’ notice

• if you need immediate access to your money, you’ll incur a charge equivalent to 30 days’ interest on the amount withdrawn

• interest is paid annually at the end of March – choose to have it paid into your Bonus 30 account or into another account at your branch

Bonus

The 1% interest bonus is paid annually at the end of March on all balances over £1 if you make no more than 4 withdrawals per year. If you do make more than 4 withdrawals per year, any bonus earned to that date is forfeited and your bonus will not start to build up again until the next bonus period. We recommend that you don’t make more than your annual quota of withdrawals just before the bonus is paid.

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Telephone and

Internet accounts

If you are looking for an instant access account which

offers a great rate and you prefer to use the telephone or

Internet only to operate it, then these accounts are for you.

Telephone Saver

Key features

• open and operate via telephone – manage your account using Direct Banking, our telephone banking service

• save from just £1

• tiered rates of interest so the more you save, the more you will earn!

• instant access to your money

• maximise your savings with daily interest calculation

• save regularly by Standing Order or direct transfers from another RBS account

• to help you manage your money, you can transfer funds instantly between RBS accounts. You can also manage your account via Digital Banking, our Internet banking service.

Direct Saver

Key features

• open and operate via Internet only

• manage your account 24/7 using Digital Banking, our Internet banking service

• save from just £1

• tiered rates of interest so the more you save, the more you will earn!

• instant access to your money

• maximise your savings with daily interest calculation

• save regularly by Standing Order or direct transfers from another RBS account

• to help you manage your money, you can transfer funds instantly between RBS accounts

Call 0808 100 9510 Visit www.rbs.co.uk

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11

There’s a great way to enjoy higher returns and still have

the peace of mind of knowing you’re not taking a risk.

It’s called our Fixed Rate Bond.

Key Features

• take advantage of risk-free savings

• have peace of mind with competitive interest rates, fixed for the term of the account

• choose between one-year or longer term Fixed Rate Bonds

• receive interest annually, paid on the last business day in April and on maturity, or choose to receive interest monthly to provide a regular income • deposit from £2,500 to £500,000

The accounts are designed for lump-sum deposits only – you cannot make any additional deposits or partial withdrawals. That’s why we don’t recommend this type of account if you think you may need to withdraw any of your funds before the end of the specified term.

We appreciate that there may be circumstances in which you may wish to close your account early. If you choose a longer term Fixed Rate Bond, you can close it after the first year but a penalty will be applied. The information sheet for your issue will give you details of the early closure conditions.

Please note that no account closures or partial withdrawals will be allowed from a 1 Year Fixed Rate Bond, or within the first year of a longer term Fixed Rate Bond.

Before your account matures, we will contact you to check that the maturity details you have provided on the application form are still correct. We will also provide you with details of other savings options for your maturing funds.

Because our Fixed Rate Bond gives higher rates of return, they can only be offered on a limited basis. Please ask at your branch for more information about the current issue.

Guaranteed return

Contact your local branch Call 0808 100 9510 Visit www.rbs.co.uk

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Put yourself in control

Our Offset Service is a fresh way of banking designed

to help you save money. It lets you use the money in your

Instant Access Savings Account to pay less interest on

your mortgage.

When you use the offsetting feature, rather than earning interest on the money in your Royal Bank current and savings accounts, you don’t pay interest on the equivalent amount of your mortgage. This could save you thousands in interest repayments and help you pay off your mortgage early.

Let’s look at an example

Imagine you have a £90,000 mortgage and £5,000 savings. By offsetting, instead of earning interest on the £5,000 in your savings account, you will not pay interest on £5,000 of your mortgage.

Key features

• all accounts remain completely separate – manage and spend your money as normal

• you choose what accounts to use

• because you won’t earn interest on the money in your current and savings accounts, there’s no tax to pay

• offset the balances of up to three Instant Access Savings Accounts against an Offset Flexible Mortgage

For more information on our Offset Service, see our Offset Service brochure or speak to a Customer Adviser at your local branch.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE Contact your local branch

Call 0808 100 9510 Visit www.rbs.co.uk

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Opening an account

Opening an account is quick and easy.

When you open a new account with us, we are

required by law to ask you to prove who you are and where you live. This is to comply with money laundering regulations and to help stop criminals using financial products or services to move money around. These security checks apply to both new and existing customers. As well as fulfilling our legal responsibility, we aim to help combat financial crime and protect you from criminals who might otherwise falsely use your name without your knowledge. To open a new account, simply visit one of our branches with original documentary proof of your identity and your address. This should be one item from the Identification Table and one item from the Address Verification Table below. Please note that you can’t use the same item to confirm both your name and address. However, if you’re unable to provide one item from each table, just speak to our staff who will advise if there are any other

documents we may be able to accept.

• current, signed passport • current, full UK driving licence • UK armed forces ID card • police warrant card

• construction industry – tax exemption certificate with photograph of holder (forms CIS4, CIS6) • student identification/matriculation card (from a

recognised university or college) – must be valid for current academic year

• firearms or shotgun certificate

• benefits book or original notification letter from the Benefits Agency (including Dept. of Work and Pensions) and/or Job Centre Plus confirming the right to benefit

• photo credit/debit card issued by a UK/EU bank • disabled driver’s pass

• OAP travel pass

For 20 year olds and under only • NHS medical card

• birth certificate

• UK provisional photocard driving licence Identification table

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15 • Original Council Tax bill or payment book (within

last 12 months)

• Original utility bill – within last 6 months (mobile phone bills, Internet access bills, cable and Satellite TV bills are not acceptable) • Current full UK driving licence

• Original bank/building society/credit card statement (within last 6 months)

• Original mortgage statement (no more than 12 months old)

• Original benefits book or original notification letter from the Benefits Agency (including Dept. of Work and Pensions) and/or Job Centre Plus confirming the right to benefit

• Original current home or motor insurance certificate (issued within the last 12 months, can only be used by policy holder)

• Original current local Council rent card or tenancy agreement (private tenancy agreements are not acceptable)

• Original HM Revenue & Customs tax notification (not P45 or P60)

For students

Any item from above can be taken to confirm address.

Alternatively, one of the following items is also acceptable:

• Original university/college letter of acceptance/ enrolment/offer

• Original Student Loan Company/LEA/SAAS award letter

• Original UCAS letter For 20 year olds and under

• Current UK provisional photocard driving licence Address verification table

For existing customers

If you are already a customer, you may need to provide one item from each of the tables above. Please speak to a member of staff who will assist you.

What happens when we accept your

application?

If we agree your application we will open your account and send you the following (separately) within 10 days:

• a statement

Where applicable you will also receive: • a cashcard

• your personal identification number (PIN) • your cheque book

• a certificate of deposit (this will be received within three weeks of opening a Fixed Rate Bond account)

Contact your local branch Call 0808 100 9510 Visit www.rbs.co.uk

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Youth accounts

We have two special savings accounts for young people,

designed to teach our younger customers about the

importance of saving and, as they grow older, how to

manage their own money.

Rainbow Savings Account

The Royal Bank of Scotland’s Rainbow Savings Account is an account which an adult may open on behalf of any child aged under 16 years, and which can later be transferred to an account in the child’s name.

Key features

• open an account with as little as £1 • enjoy a competitive rate of interest

• pay in money regularly by Standing Order – or make individual deposits when you wish • instant access to the cash – make withdrawals

using a passbook

• receive a free money box so the child can start saving for themselves

Cash Club

Our Cash Club is designed for children aged between seven and ten. It combines having fun with learning to be responsible with money. So, as well as paying interest on savings, Cash Club is also a real club with its own magazine.

Key features

• check the account balance at Royal Bank Cashline machines with a Cash Club card

• use the Cash Club card to take out or pay in money at branches

• withdraw up to £10 per week – a parent or guardian must countersign for a higher amount • the account cannot be overdrawn

• interest is paid quarterly

• receive an ‘Ollie the Organiser’ opening pack • collect a range of Ollie items in exchange for

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17

For more information on our accounts for young people and an application form, pick up a copy of our ‘Youth accounts’ brochure.

Start building a better future for your child

Open a Child Trust Fund account and start saving for your child’s future. If you’re aged 16 or over, have parental responsibility for a child born on or after 1 September 2002 and you are eligible for Child Benefit, you will receive a voucher for at least £250 from the Government to help get you started.

Key features

• minimum additional contributions of £10 up to £1,200 per year can be paid into the account – any growth is entirely tax free

• when your child reaches the age of 18, they can use the money as they wish

• save for your child’s university costs, vocational training, private pension or the deposit on their first home

This is a long term equity-based investment and the value of the fund may fall as well as rise and returns are not guaranteed. The child may get back less than the value of the contributions made.

For more information on Child Trust Funds, speak to a member of staff. Alternatively, phone or minicom 0845 604 4500 to request an application pack.

Contact your local branch Call 0808 100 9510 Visit www.rbs.co.uk

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Other products

We have a wide range of other products and services to

suit everyone’s needs. Here are some brief descriptions

of a few of them. If you call into any of our branches, you

will find leaflets and brochures on our full range. Ask one

of our Customer Advisers if you would like information on

a specific topic.

Current accounts

We offer a simple but flexible range of current accounts to suit different needs. These include: • Interest Paying Current Account – everything you

expect from a basic current account, plus interest • Royalties and Royalties Gold – all offer

non-financial benefits

• Student and Graduate Royalties accounts – specially tailored products and benefits to suit customers’ particular situations and needs.

Credit cards

We have a selection of credit cards – convenient for short-term borrowing or simply to help organise your spending. Each card has its own special features.

Travel services

If you are going abroad, ask us about: • travellers cheques in different currencies • foreign currency

• travel insurance • Cirrus and Maestro

Customer Service Review

A Royal Bank of Scotland Customer Service Review is a free-of-charge assessment of your financial situation and needs with a trained Customer Adviser. Your adviser will look at your financial arrangements and recommend any of our products or services which would be useful to you.

If you are interested in anything in this brochure – or any other Royal Bank product or service – visit your branch and talk to a Customer Adviser.

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Summary Box

Key Information for our Savings Accounts

Account Name Cash Club Rainbow Savings Instant Access Cash ISA

Instant Access

Savings Account Royalties Saver Bonus 30

Instant Savings Tracker

Interest Rate (AERs) Rates information can be found in the Savings Interest Rates Leaflet L250

Tax Status Interest is paid tax-free if an R85 form

is completed Tax-free Interest is paid after the deduction of 20% tax

Interest is paid after the deduction of 20% tax. Bonus is

Conditions for

bonus payment N/A

No more than 4 withdrawals per

annum

N/A

Set up a standing order for at least £50 per month for 6 months. Qualify for and take out an RBS mortgage.

Claim cashback within 3 months of taking out

Withdrawal arrangements Instant Access

30 Days’ notice required for withdrawals

3 withdrawals per quarter – additional withdrawals incur a £1.50 charge

Access

Branch, Telephone or

Internet

Branch

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First Home Saver Direct Saver Telephone Saver Fixed Rate Bond Royalties Private Saver

Private Banking Deposit Account

Rates information can be found in the Savings Interest Rates Leaflet L250

Fixed Rate Bond interest rates vary from month to month. Please refer to the Fixed Rate Bond information

sheet for that bond issue for the current rates

Rates information can be found in the Savings Rates Leaflet 06205

Interest is paid after the deduction of 20% tax. Bonus is paid tax-free

Interest is paid after the deduction of 20% tax

Interest earned on balances of less than £50,000 will be paid subject to your tax status. Interest earned on balances of £50,000 or more will be paid without

deduction of tax

Interest is paid after the deduction of 20% tax

Set up a standing order for at least £50 per month for 6 months. Qualify for and take out an RBS mortgage.

Claim cashback within 3 months of taking out the mortgage. N/A Paid monthly if no withdrawals are made in that month N/A Instant Access. 3 withdrawals per quarter – additional withdrawals incur a £1.50 charge

Instant Access

You may not close your bond before the date specified in the information sheet for that bond issue. If you close your bond before the date specified we will

charge you an early redemption fee as detailed in that information sheet

Instant Access

Branch Internet

Only

Telephone and

Internet Only Branch Branch, Telephone or Internet

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Contents

1 Introduction 2 Step-by-step 3 At-a-glance 4 ISAs

6 Instant access accounts 9 Notice accounts

10 Telephone and Internet accounts 11 Summary Box

12 Fixed rate accounts 13 Offset Service 14 Opening an account 15 Youth accounts 16 Other products

This leaflet is available in braille, large print and on audio tape. Ask in branch or call 0800 015 5035 (Minicom 0800 917 0527) to request that the leaflet/ brochure be sent to you in an alternative format.

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For more information on any Royal Bank of Scotland

product, call into your branch and talk to one of our

Customer Advisers. Or why not arrange a free Customer

Service Review – an in-depth look at your financial

situation and needs, now and in the future?

Credit facilities: Over 18s only.

Terms and Conditions apply – please see Personal and Private Banking – Terms and Conditions and the fees leaflet that applies to your account (either Personal Banking – Charges and Rates of Interest or Private Banking – Charges and Rates of Interest)

Max call charge from a BT landline is 6p plus up to 2p per minute. Calls from other networks may vary. Calls may be recorded.

Investment Funds are a medium to long-term investment and should typically be held for at least five years. Past performance is not necessarily a guide to the future.

RBS Collective Investment Fund Ltd. Registered in Scotland SC46694 Registered Office: 42 St Andrew Square, Edinburgh EH2 2YE. Authorised and regulated by the Financial Services Authority.

The contents of this brochure are based on our understanding of current law and HM Revenue and Customs practice, which may be subject to variation.

If an investor is in doubt in relation to an ISA the investor should seek financial advice, the cost of which the investor may have to bear.

If you are not happy about your choice of saving or investment account(s) (except for a fixed rate account), within 14 days of opening it, we will help you switch accounts or will give all your money back with interest. We will ignore any notice period and any additional charges.

The Financial Services Compensation Scheme, set up under the Financial Services and Markets Act 2000, covers your account. For money held in a bank or building society in the UK the scheme will cover up to £35,000 of your claim. Most people who make deposits, including individuals and small firms, are covered. Deposits in all currencies are treated the same. For more information on the conditions of the scheme, please contact the FSCS at www.fscs.org.uk

Authorised and regulated by the Financial Services Authority.

The Royal Bank of Scotland plc.

Registered Office: 36 St. Andrew Square, Edinburgh EH2 2YB. Registered in Scotland No. 90312.

Web Site www.rbs.co.uk RBS B1 01/10/2008

Savings

References

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