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Course: ITM 115 Digital Communications Technology. Spring 2012 Cyber Section

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Course: ITM 115 – Digital Communications Technology

Spring 2012 – Cyber Section

James Dalton

Adjunct Faculty

Ageno School of Business GOLDEN GATE UNIVERSITY Contact Information

Email: profdalton@yahoo.com Telephone: 415 215-7561 Availability

Office hours by apt. Email the instructor with your questions. Important Dates

First Day of Class: Cyber Section: March 1, 2012 Last Day of Class: Cyber Section: April 25, 2012

l. Course Description

ITM 115 introduces you to the telecommunications profession through its history, acronyms, architecture, technologies and systems as well as major telecommunications players and vendors, regulatory bodies and their roles. Focuses on digital communications and technologies, switching systems, transmission modalities, networks architectures and interoperability. You will learn how to prepare a business plan and case study analysis; to prepare and evaluate technical requests for proposals (RFPs) and SWOT analyses; to describe how voice and data are digitized and sent over networks; to assess the technologies required for digital communications. Research and analytical skills will be deepened through SWOT analyses, case studies and general research. Ethical considerations for RFP generation will be discussed, as will global assessment of digital communications.

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2. Course Objectives

Objectives

The overall goals of this course are to ……

 Describe communications protocols and how protocol standards are adopted  Evaluate different connectivity media, both wired and wireless

 Create SWOT comparisons to evaluate both business and technical solutions

 One part of the course will focus on explaining different network configurations and examining how different network topologies connect together. Students will be able to do the following:

• Analyze network protocols and standards that are used to provide network communications

• Compare different signaling and encoding methodologies

• Define logical IP and network name addresses practices and the tools used to establish and examine network names

 A second part of the course allows students investigate the physical layer components that are used to connect network devices, and networks themselves, together.

Specific objectives that students will accomplish are:

• Evaluate the strengths and weaknesses of different network connectivity media types

• Diagram different network topologies and judge which topology would provide the best network configuration for a specific network communications requirement • Determine the effects of noise on network signals

 The third part of the course instructs students to perform business level modeling and SWOT analysis techniques when proposing a network solution. Students will be able to:

• Analyze different technology solutions in a side by side matrix

• Categorize specific network solution properties into strengths, weaknesses, opportunities and threats

• Provide summaries and conclusions from technical material that will allow business executives to interpret technical data and make valuable business level decisions.

3. Required Materials

Data Communications and Computer Networks: A Business User's Approach, Sixth Edition, Curt M. White, Course Technology,

ISBN: 978-0-538-45261-8 or

0538452617

Other Required Readings:

Required software: Animate! Demonstration files to support the text. Some Quiz and Exam questions will reference these demonstrations. The Animate! Software to accompany the course textbook can be

downloaded at the following link- (Download and unzip the following file):

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BookStore:

To purchase course books and materials from eFollett, GGU's official online bookstore, go to www.ggu.bkstr.com/. University Library

Find the GGU Library Home Page at http://www.ggu.edu/library/home.html.

There are several databases available through the Golden Gate University Library for students to conduct research on various topics. Remote (off campus) access to the databases requires your last name and student ID# (located on the front of your ID card). Be sure to type in ALL 7 digits, including the starting 0. Example: 0123456.

4. Contacting the instructor

Email contact preferred. Availability by email anytime: profdalton@yahoo.com I’m available by phone when we arrange an apt. ahead of time: 415 215-7561 5. Course Requirements, Student Responsibilities, Evaluations

Students are expected to complete all assignments, and participate regularly in online activities and discussions. A tentative outline of topics and assignment due dates will be provided. Weekly assignments will be clearly outlined in each week’s lesson. Textbook readings may be supplemented with other

materials.

• Assignments must be posted to the proper course digital dropbox by midnight of the due date. • Discussions must be posted by midnight on the due date.

• Late assignments will only be accepted one week from the due date for 70% credit.

• No Plagiarism or acts of cheating will be tolerated. Students who commit such actions will fail the course

• Each student must complete a final exam. Cyber section students are required to register for an approved proctor to administer the final exam. No makeup final exams will be administered. Cyber student responsibilities:

Time Management

1. Log in frequently. Log in and participate in class activities.

2. Make quality postings. Quality participation involves more than just making an isolated posting; postings should build on previous submissions and expand the depth of the discussion.

3. Read all materials thoroughly. You are responsible for reading all content items in the course.

4. Stay current. You are expected to keep current with all the readings, assignments, homework and classroom participation. It is important to note that failing behind in a CyberCampus class makes it very difficulty to catch up.

Communications

1. Have reasonable expectations of email responses. When communicating with professors, anticipate a reply within two business days. In case of an emergency, try to contact the instructor by phone or fax. 2. Avoid value judgments.

3. Be professional when communicating Evaluations

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6. Course Procedure

Discussion Assignments: Each week cyber students are responsible to complete an online discussion assignment. Discussion assignments will be graded as part of the student’s participation grade. Late policies will apply to discussion assignments. SF1 section students will accomplish the same discussion assignments in class each week. Discussion assignments cannot be made up. No late points are available for missed discussion assignments.

Assignments: Each student will complete 2 assignments. Assignments need to be posted to the proper digital dropbox by the due date. Late policies will apply to assignments.

Project: Each student will complete 1 course project. The course project will be due the last day of class. Quizzes: Students are required to complete each of 5 online quizzes by the required due date. Quizzes are to be performed online, open book, open notes. Quiz assignments are study exercises which prepare students for the final exam. Quiz grades are credit / no credit. Students must contribute answers to all the questions in order to receive credit for a particular quiz. No late quizzes are accepted. No late points are available for quizzes. Missed Quiz assignments cannot be made up.

Proctored Exam: Students will complete one proctored exam. SF1 section students will perform the exam in class. Cyber students will need to arrange for a proctored exam apt through cybercampus. Exam is paper based and is to be performed closed book, closed notes, closed computer.

7. Instructor Feedback

Students will be asked to perform a course evaluation in week 3. This anonymous feedback process will provide the instructor with valuable insights and allow the instructor to make changes to the course that will make the course more effective.

8. Grading Policy

Final Grade reports will be delivered to GGU4U one week after the Dec 19 due date for students to submitted their final papers.

Score Grade 99 -100 A+ 93 – 98 A 90 - 92 A- 88 – 89 B+ 83 – 87 B 80 – 82 B- 78 - 79 C+ 73 – 77 C 70 – 72 C- 68 – 69 D+ 63 – 67 D 60 – 62 D- 0 – 59 F

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15% 150 points total Participation

• Participation grades will be assigned for completing weekly discussion postings and the course introduction

15% 150 points total

Quizzes

• Five online quizzes worth 30 points each. Quizzes are open book, open note, and are designed as both study exercises and final exam preparation.

20% 200 points total

Exam

• One exam worth 200 points

20% 300 points total

Assignments

• Two assignments, worth 150 points each

20% 200 points total

Project

• One Final Paper worth 200 points

9. Academic Integrity Policy

Golden Gate University requires that students be honest in their academic work. Academic dishonesty is viewed as an ethical issue and the violation of the principles expressed in the University's Statement of Educational Mission. It defrauds all those who depend upon the integrity of the University, its courses, and its degrees.

Academic dishonesty is the failure to maintain academic integrity. It includes both cheating and

plagiarism. Following to a large extent the California State University mandated provisions under Title V of the California Code of Regulations (Sections 41301 and 41302), cheating and plagiarism are defined as follows:

The term "cheating" is the act of obtaining or attempting to obtain, or helping in obtaining, credit for academic work through any dishonest, deceptive, or fraudulent means. It includes, but is not limited to:

1. Copying, in part or in whole, from another student's test or other evaluation instrument; use of any unauthorized assistance in taking quizzes, tests, or examinations.

2. Submitting work previously presented in another course, unless specifically authorized by the course instructor. 3. Using or consulting during an examination sources or materials not authorized by the instructor.

4. Altering or interfering with grading or grading instructions.

5. Obtaining or giving aid, in writing or orally, on an examination, unless specifically authorized by the instructor. 6. Obtaining unauthorized prior knowledge of an examination.

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8. Any other act committed by a student in the course of his/her academic work which defrauds or misrepresents, including aiding or abetting in any of the actions defined above.

The term "plagiarism" is intentional or negligent presentation of another person's idea or product as one's own. It includes, but is not limited to:

1. Copying verbatim all or part of another person's written work without proper citation or attribution. 2. Paraphrasing ideas, theories, cases, conclusions, or research without proper attribution.

3. Using equations, charts, figures, illustrations, or mathematical or scientific solutions without citing the source.

4. Representing as one's own the original ideas (theories, models, principles, etc.), phrases, sentences, paragraphs, or parts thereof, or the specific substance of another person's work without giving appropriate credit.

5. Representing another person's scholarly works, computer programs, case studies or artistic works as one's own.

GGU provides many resources and services that assist you in learning the required research and documentation skills. Please read GGU’s Policy on Student Academic Integrity: Policy on Student Academic Integrity

10. Disability Accommodations

Golden Gate University seeks to ensure that all programs and services are fully accessible to students with disabilities who identify and express their needs.

Information regarding The Americans with Disabilities Acts and GGU’s policies and services can be found at: http://www.ggu.edu/student_services/disability_services .

11. Instructor Bio

Jim Dalton has been an instructor for GGU since 1998, and other educational institutions since 1995. He also provides industry solutions and custom training for a variety of subjects ranging from network security, network administration, network installations and upgrades, E-business development, Networking and Internet Security, Masters Degree in Digital Security, Golden Gate University, Bachelor of Sciences in Rhetoric, University of California - Berkeley, Graduate

Certificates in Telecommunications Management and Digital Security, Golden Gate University, MCT / CTT+ - Microsoft Certified Trainer, CompTIA Certified Technical Trainer, MCITP – SharePoint 2007 and 2010, Server 2008 Administration, Windows 7 and Windows Vista. MCSA – Windows 2003, MCP Windows 2000, MCTS - SharePoint 2007 and 2010/ WSS 3.0, Server 2008, Windows 7MCDST - Win XP,

MOS - Expert Certification: Word 2003, Specialist Certifications: Excel 2002, Outlook 2003, COMPTIA Certifications: CTT+, A+, Network+, Security+.

12. SF1 and Cyber Section Course Outline

Course Schedule and Weekly Activities

NOTE: While students should use the following outline to keep on track, all students must check each week’s lessons for adjustments and changes to assignments and due dates. All assignments will be confirmed by the instructor either in class or online in each weekly lesson.

Week Learning Objectives Assignments & due dates

1 3/1

Course Introduction Reading Assignment:

Textbook Ch. 1. Introduction to Computer Networks and Data Communications Animate! Assignment:

Module 1 – Packet Encapsulation

1. Online introductions are due by midnight, 3/7.

2. Week 1 Discussion postings due by midnight 3/7.

3. Quiz #1– covers Textbook Chapter 1, Due midnight 3/14

2 3/8

Reading Assignment:

Textbook Ch. 2. Fundamentals of Data and Signals

1. Week 2 Discussion postings are due by midnight 3/14

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Animate! Assignment:

Module 2 – db Loss and Gain 2. SWOT Assignment #1 due by midnight 3/21.

3 3/15

Reading Assignment:

Textbook Ch. 3. Conducted and Wireless Media

Animate! Assignment: Module 3 – RS232 Full Duplex Transmission

1. Quiz #2– Covers Chapters 2 & 3, due by midnight 3/21.

2. Week 3 Discussion postings due by midnight 3/21

4 3/22

Reading Assignment:

Textbook Ch. 5. Multiplexing and Compression Animate! Assignment:

Module 4 – Statistical and Synchronous TDM

1. Quiz #3 – Covers Textbook Chapter 5, due by midnight 3/28.

2. Cyber Students: Week 4 Discussion postings due by midnight, 3/28.

3. SWOT Assignment #2 – due by midnight 4/4.

5 3/29

Reading Assignment:

Textbook Ch. 6. Errors, Error Detection, and Error Control

Animate! Assignment:

Module 5 – Sliding Windows ARQ Error Control

1. Cyber Students: Week 5 Discussion postings due by midnight 4/4

6 4/5

Reading Assignment:

Textbook Ch. 11. Voice and Data Delivery Networks

Animate! Assignment: Module 6 – CSMA/CD Packet Transmission

1. Quiz #4 – Covers Chapters 6 & 11, due by midnight 4/11

2. Week 6 Discussion postings due by midnight 4/11

7 4/12

Reading Assignment: Textbook Ch. 9. MAN and WAN Animate! Assignment:

Module 7 – Bridges and Bridge Tables Module 8 - Switches

1. Quiz #5 – Covers Chapter 9 due by midnight 4/18

2. Cyber Students: Week 7 Discussion postings due by midnight 4/18

8 4/19

Reading Assignment: Textbook Ch. 10. The Internet Animate! Assignment:

Module 11 – Domain Name System Registration

1. FINAL EXAM – closed book, closed notes, closed computer. Cyber students must complete proctored exam no later than 4/25.

2. Final Paper due midnight 4/25

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 Library: The University Library houses one of California's largest collections of materials in professional fields. The Law Library contains more than 250,000 volumes, including a

comprehensive collection of case law from all jurisdictions. http://www.ggu.edu/libraries

 Research and documentation:

1. For detailed information on using and citing sources using APA, MLA, and other styles, consult A Writer’s Reference by Diana Hacker, the textbook used in GGU English composition classes, available in the GGU Bookstore, or consult the free website

http://dianahacker.com/writersref/resdoc.html

2. The University Library’s web site offers a wealth of information to guide you through the research process. Resources include a sample research paper and detailed information on evaluating and citing sources. Available at http://internet.ggu.edu/university_library/ 3. An online tutorial, Core Research Skills, is designed to help you find, evaluate, and use library and online sources in your projects and papers. In every step of the tutorial, a reference librarian is available to help with specific research needs and questions. The tutorial is free and can be accessed at http://www.ggu.edu/cybercampus/FreeDemo

4. At the Writing Center, located in Room P-25 at the San Francisco campus, you work one-on-one with experienced writing tutors (most of them GGU instructors) who are familiar with the types of writing assignments common in GGU courses.

5. Ask your instructor about Turnitin.com. Turnitin helps you avoid unintentional plagiarism. When you submit a paper to Turnitin’s website, it searches 4.5 billion pages of web and printed sources, documents any matches, and give you the source for each match. You can then be sure your sources are properly documented. Any instructor can set up Turnitin for his or her students to log in to. In addition, Turnitin’s homepage has research resources available to anyone at http://www.turnitin.com

 OWL: On-line Writing Lab -The OWL offers online writing assistance to GGU students, via email. OWL tutors do not "correct" errors or edit papers, as this is the student's responsibility. OWL tutors do provide feedback and point to specific problems in a student's work, guiding students through the writing process.

http://www.ggu.edu/academic_programs/division_general_ed/english_communication s/online_writing_lab

 Math Online Tutor Help (MOTH): A free service provided by the Math Department and CyberCampus.

To help us serve you efficiently, please observe these guidelines: You may submit your question via fax or e-mail. Please complete a submission form each time you use this service. The online tutors will not respond without the accompanying form. Math tutors will do their best to respond in 24-48 hours, excluding weekends and university holidays. You may submit as often as you wish, but please focus your questions as specifically as possible. In order to serve all students, tutors will allot a maximum of 30 minutes to each submission (or multiple submissions per student). If your submission cannot be completed within 30 minutes, the tutor will address as much as possible in the allotted time, and will return to finish your submission after others have been helped.

CyberCampus Students: Math tutors deal with math topics only. Questions or problems

regarding course navigation, hardware, software, or administration should be addressed either to your instructor or the CyberCampus Help Desk.

14. Week 3 feedback mechanism:

The instructor will administer the week 3 anonymous feedback described below, and utilize the feedback to make adjustments to the course.

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There are two ways that students will supply answers to the feedback: 1. SF section students may deliver answers in writing

2. Cyber students, and SF section students also if they wish, will use the following link to submit information online. Students can copy/paste questions and responses into any one of the text boxes on the link.

http://www.ggu.edu/forms/studentfeedbackform.jsp

The information will be sent to a neutral party and returned to the instructor. Students’ names are not included, and no other faculty person will view the message.

Using this feedback consistently has proven successful at improving early-in-the-semester

communication between teacher and students. Most communication problems occur and evolve over time, and this form is an attempt to head off that sort of situation.

Here are the 3rd week feedback questions: 1. What’s clear about this class?

2. What’s unclear?

3. Do you know what you have to do to get a grade in this class?

4. Is your instructor responsive to you as a student? If not, how can communication be made better? 5. Is the text appropriate for the course?

References

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