Business VoiceEdge
Business VoiceEdge
• Simple yet powerful voice and data communication service for businesses
• Fully managed alternative to onsite hardware-based PBXs or Key Systems • All feature functionality is deployed in the network rather than on premise
• Affordable solution with unlimited nationwide calling and predictable recurring monthly expense
• Complete packages include state-of-the-art Polycom Phones with high definition audio quality
• Delivers powerful Fortune 500 PBX features with Microsoft® Outlook®
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Key Advantages and Benefits
• No need to buy an expensive phone system
• Fully managed solution with no maintenance costs with platform upgrades included for future-proofing*
• Polycom High Definition phones included
• Built-in Business Voice Continuity (Disaster Recovery)
• Scalable solution that grows with your business with consistent user experience across multiple locations if needed
• Unified communication and mobility features including 4, 5 or 6-digit dialing, Voicemail to Email, Be Anywhere capabilities, and Outlook Integration features
• Enables remote workers/telecommuting • Perfect for multi-site locations
• Free on-net calling within and between sites
Business VoiceEdge Advantages
• No capital expenditure
• Predictable monthly operating cost
• Simplified/outsourced management
• Unified communications & mobility
• Scalable for business changes and new locations • Business Voice Continuity built in
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Who’s purchasing this product?
Businesses looking to…
• Replace a PBX or Key System to avoid costly upgrade and maintenance costs.
• Add new locations and looking to avoid heavy capital expenditures associated with premise-based systems.
• Reduce voice communication costs.
• Looking for consistent user experience across multiple locations • For predictable monthly operating expenses for communications.
• Needing reliability and advanced services for a critical component to their business.
• Go mobile and need unified communication features to increase productivity.
• Needing a hybrid of voice services between locations – trunking, hosted, lines.
*With 3 year term. Otherwise, $4.95/month per line.
Item Premise PBX Business VoiceEdge
Acquisition Costs – What equipment do I need to purchase?
-PBX deployments can average $800 - $1000 per handset plus install fees and network
Includes Polycom 335 HD phones* + Network Equipment and access with minimal up-front costs
Monthly Recurring Costs –
What will my monthly costs be for usage? How much does it cost to call satellite locations?
Fluctuating costs based on usage, including calls between locations
Predictable charges. Unlimited local and domestic long distance included; on-net multi-location calls are also included
Maintenance, MACs &
Upgrades - Do I pay extra for
ongoing maintenance & moves / adds / changes?
-PBXs often have a monthly maintenance fee built in ~10-15% of the initial cost, paid annually.
-Sometimes MACs are charged per item at $150 – 200 per
change – making changes expensive.
- Platform Maintenance included.
- Platform Upgrades are managed for you, and also included.
- Moves and changes are included
Business VoiceEdge
Service Components
• Customers purchase two service components to get started…Lines and
Seats
• The number of Lines to match the number of calls they have going at their busiest hour. Each Line represents a single call path. There does not
need to be a 1:1 ratio of lines to users. Over-subscription should be utilized for added cost savings.
• The number and type of Standard and Unified Communication Seats to equal the quantity of phones for all stations throughout the location
• Lastly, a customer may select Add-On items such as Auto Attendant,
Receptionist Consoles, Toll Free lines, etc.
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Unified Communications Seat
Most popular and most selected seat type Includes one local telephone number
The Unified Communication Seat service comes with • One Local Telephone Number
• A Voicemail Box
• Many productivity features, including
• Mobility via Be Anywhere and Remote Office • Call Management Portal
• Outlook Integration
• Telephony Toolbar for Outlook, IE & FireFox Integration • Music on Hold
Standard Seat
PBX Features for common telephony needs included
• It has a 4-6-digit extension number that can be called from within the customer “group”
• It is reached from the outside world through a Receptionist, Auto Attendant or Hunt Group
• 10-digit telephone number available as add-on* A Standard Seat is used in the following scenarios
• Customer is replacing an existing PBX with a Hosted PBX solution and some of the users have PBX extension numbers today
• A low cost seat is needed that does not require inbound calling (lobby phone)
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Powerful Features
Increase productivity, enable mobility for appropriate personnel and improve your customer experience…
• Voicemail-to-Email integration to receive messages in your inbox
• Be Anywhere with Simultaneous Ring to integrate your work line with your mobile number and allow calls to follow you for one-number service
• Microsoft ® Outlook® , Mozilla® Firefox® and Internet Explorer ®
integration with a Telephony Toolbar for point and click feature control and calling
• Remote Office for working as if from the office while on the road
or from home. Makes any phone your desk phone and further enables one-number service
• Plus, a lot more!
Reception Polycom 670 Expansion Module Conference Room Polycom 5000 Desk Jockey Polycom 335 (2 Lines) Executive Polycom 670 (6 Lines) Conference Room Polycom 6000
Suite of HD Devices and Experiences for Different Users
Power User Polycom VVX500 (12 Lines) Executive Video Polycom VVX1500 (6 Lines)
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COMCAST CORPORATION
Comcast is one of the nation’s leading providers of entertainment, information and communications products and
services.
The largest Cable Operator in the U.S.
22 Million Video Customers 18 Million Internet Customers 9 Million Voice Customers 135,000 Employees
in 39 states
$55 Billion
THE COMCAST NETWORK
The largest facilities-based last mile alternative to the phone company The first fully 40G backbone and 100G router interface deployment Self healing, redundant core network architecture
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