Channel partner price list

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Channel partner

price list

Date issued: 01 February 2010

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Opal Business Solutions Ltd 24 Kingfisher Court Tel: 01635 573300

...2

The Extranet

... 4

Contact details

...5

Opal Channel Business Team ... 5

Opal Channel Partner support and availability ... 5

Products at a glance

... 6

NetDSL Self Install Range ... 6

NetDSL Enhanced ... 6

ADSL Internet Access

...7

NetDSL Network ... 7

NetDSL SOHO... 7

NetDSL Home Worker ... 7

NetDSL Migration and Regrades... 7

Options ... 7

Unmanaged ADSL Routers ... 8

Fixed line connectivity

... 9

NetReach (2Mbps bearer with a 1.5Mbps CIR) ... 9

NetEFM (Ethernet First Mile)... 10

NetConnect (Internet) & NetLink (point-to-point) ... 10

NetConnect E & NetLink E (Ethernet)... 10

MPLS Access

... 13

Fixed cost access type ...13

Variable cost access type ...13

QoS

...14

Enable circuits for QoS... 14

MPLS ADSL services for Ireland

... 15

MPLS ADSL (Ireland)...15

Managed Internet devices

... 16

ADSL routers (includes 12x5x4 hardware support)...16

Ethernet routers (includes 24x7x4 hardware support)...16

Modular routers (includes 24x7x4 hardware support) ...16

Modules...16

Unified Threat Management devices (12x5x4 support)...17

Adaptive Security Appliances (12x5x4 support)...17

MPLS Managed Routers

... 18

Fixed interface routers (includes 24x7x4 hardware support) ...18

Modular interface routers (includes 24x7x4 hardware support)...18

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MPLS Hosted Firewalls

... 19

MPLS Network Firewall 50 range...19

MPLS Network Firewall 400 range ...19

MPLS Hosted Internet Access

... 19

Additional internet access capacity...19

MPLS provisioning services

...20

Deployment Services... 20

Engineering services and support

... 21

Off site professional services...21

On site professional services ...21

Non project deployment services (Discount between 20 – 30%) ...21

MailController and WebController

... 22

Licenses ...22

MailController / WebController portal...23

Domain services

...24

Domain names ... 24

Shared web hosting

...24

Premium UNIX and Windows web space ... 24

Dedicated hosting

... 25

SSL certificates ...25

Managed firewall...25

Co-location services

... 26

Per rack Co-location ... 26

Per item Co-location ... 26

Data centre transit (Servers and Leased Lines)

... 26

Additional internet access capacity... 26

NetAssure (Cisco and SonicWALL)

... 28

Definitions of terms ... 29

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The Extranet

This tool gives you access to information about your services with Opal, including:

•

End user new account set up

•

Existing end user account details

•

Support call logging:

o

Enter priority calls directly into our task management system

o

View status of current and closed calls

o

Update current calls

•

Network usage

o

View up to date summaries of our current network backbone usage

•

Renewal information

o

Preview end user services due for renewal up to 12 months in advance

•

Website information

o

View details of all end user web hosting services including usage statistics

•

Domains

o

View end user domain registration status

o

Manage DNS records for end user domains

•

MailController / WebController*

o

Manage existing end user accounts and add new accounts

*Facility only available to partners subscribing to the MailController / WebController portal service

•

Online ordering

o

Place new ADSL orders online

o

View status of current orders

•

Online documentation

o

Access useful sales and technical information, literature and forms.

A valid account number and password is needed to log in. Please contact your Account Manager for further information.

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Contact details

Opal Channel Business Team

Tel: 01635 573333 Fax: 01635 573329 Email: cbt@opal-solutions.com Daren Wallington Sales Manager M: 07795 667976 Andrew Napier Key Account Manager M: 07795 667986 Josh de Bono Account Manager M: 07912 515096 Alan Quinlan Key Account Manager M: 07825 621557 Carl Smith Internal Account Manager

Opal Channel Partner support and availability

Opal takes pride in the first class support provided to our Channel Partners. Our technical support team consists of highly knowledgeable and industry qualified engineers.

Support hours:

8.00am to 8.00pm, Monday to Friday

(excluding bank/public holidays and the Christmas period during which cover is limited)

Telephone:

0845 456 6534

Email:

cbsupport@opal-solutions.com

Online:

http://www.opal.co.uk/help-and-resources/data-solutions-support/

This support number is for Channel Partners to contact our specialist technical support team during the hours above. The team comprises of our most qualified and experienced engineers.

Using the 3 methods above Channel Partners can automatically log a request (24/7) for technical support into our task management system. Outside of the hours above, you can call the number and leave a detailed voicemail.

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Products at a glance

NetDSL Self

Install Range Network 16 Network Max SOHO 16 SOHO Max Home Worker Max Contention Contended, highest priority, 1Mbps assured rate** Contended High Priority* Contended highest Priority, 200kbps assured rate** Contended Low Priority* Contended Low Priority* Downstream Up to 16Mbps Up to 8Mbps Up to 16Mbps Up to 8Mbps Up to 8Mbps Upstream Up to 1Mbps Up to 800kbps Up to 1Mbps Up to 400kbps Up to 400kbps

Router Option to purchase separately

Microfilter 9 9 9 9 9

IP Address 2 Static (Block of 4) Single Static Single Dynamic

POP3 Mailboxes

/SMTP Feed 20 or SMTP feed 10 or SMTP feed 5

Webmail 9 9 9 9 9

Enhanced SLA Order NetDSL Network 16 Plus Order NetDSL Network Max Plus Order NetDSL SOHO 16 Plus Order NetDSL

SOHO Max Plus No

Unbundled copper pair Partial, data only No Partial, data only No No

*Traffic prioritisation is applied automatically at the local exchange. At peak times, customer’s with Network and SOHO 16 services are likely to experience less performance degredation because it is considered a higher priority than Network Max, which in turn is a higher priority than SOHO Max or Home Worker services.

**Assured rate provides guaranteed capacity upstream and downstream where the customer’s service is capable of achieving that performance based on physical limitations of distance and copper path quality.

One year contracts apply; payable annually in advance or quarterly by Direct Debit.

NetDSL Enhanced:Fast response times and 48 hour fix guarantee, or 50% service credit for that

month.

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ADSL Internet Access

Pricing

Product name

Set up

Annual

NetDSL Network

NetDSL Network 16 Plus

Up to 1Mbps upload / Up to 16Mbps download and 1Mbps assured rate. Traffic is prioritised through the exchange under congestion conditions. Includes Enhanced Service Level Agreement.

£50.00 £780.00

NetDSL Network 16

Up to 1Mbps upload / Up to 16Mbps download and 1Mbps assured rate. Traffic is prioritised through the exchange under congestion conditions.

£50.00 £600.00

NetDSL Network Max Plus

Up to 800kbps upload / Up to 8Mbps download and traffic prioritisation. Includes Enhanced Service Level Agreement

£50.00 £660.00

NetDSL Network Max

Up to 800kbps upload / Up to 8Mbps download and traffic prioritisation

£50.00 £480.00

NetDSL SOHO

NetDSL SOHO 16 Plus

Up to 1Mbps upload / Up to 16Mbps download and 200kbps assured rate. Traffic is prioritised through the exchange under congestion conditions. Includes Enhanced Service Level Agreement.

£50.00 £540.00

NetDSL SOHO 16

Up to 1Mbps upload / Up to 16Mbps download and 200kbps assured rate. Traffic is prioritised through the exchange under congestion conditions.

£50.00 £360.00

NetDSL SOHO Max Plus

Up to 400kbps upload / Up to 8Mbps download Includes Enhanced Service Level Agreement

£50.00 £480.00

NetDSL SOHO Max

Up to 400kbps upload / Up to 8Mbps download

£50.00 £300.00

NetDSL Home Worker

NetDSL Home Worker Max – single user solution

Up to 400kbps upload / Up to 8Mbps download

£50.00 £270.00

NetDSL Migration and Regrades

NetDSL migration* F.O.C

-NetDSL regrade £30.00

-Options

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-Opal Business Solutions Ltd 24 Kingfisher Court Tel: 01635 573300

Pricing

Product name

Set up

Annual

Unmanaged ADSL Routers

DrayTek Vigor 2820 and microfilter £160.00

-DrayTek Vigor 2820n and microfilter (wireless version) £190.00

-Additional microfilters £10.00

-*Migration charge replaces normal set-up charge for non-LLU migrations. If the original ADSL service is a non-rate adaptive service, a regrade charge will also be applied.

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Fixed line connectivity

Fixed price leased lines

NetReach leased lines from Opal are the ideal way to get high quality, cost effective and wires only internet connectivity to difficult-to-reach sites, for a fixed highly competitive rate.

NetReach

Pricing

Product name

Set up

Annual

NetReach (2Mbps bearer with a 1.5Mbps CIR)

*NetReach, single year contract £3,000.00 £9,000.00

*NetReach, multi year contract - £9,950.00

*Note:Broadband discount rate applies

Features

UK wide availability

Location and distance independent*

Cost-effective

2Mbps circuit provisioning: wires only presentation

No contention.

Dedicated bandwidth

Benefits

Pay same highly competitive rate anywhere across the UK

Enables reliable application performance

Ideal for corporate Internet link, VoIP, VPN and server hosting

Dedicated leased line backed by an SLA (24/7, 4 hour response, 5 hour clear)

Highly secure private connection

*Subject to survey. In cases where customer premises are extreme distance from the local exchange, additional setup fees will be chargeable.

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Variable priced leased lines and Ethernet

Pricing

Product name

Set up

Annual

NetEFM (Ethernet First Mile)

NetEFM +N (N = 1 to 10) P.O.A. P.O.A.

NetConnect (Internet) & NetLink (point-to-point)

NetConnect / NetLink 2000 P.O.A. P.O.A.

NetConnect / NetLink Bonded 4000 P.O.A. P.O.A.

NetConnect E & NetLink E (Ethernet)

NetConnect/NetLink E10 +N (N = 2, 4, 6, 8 or 10) P.O.A. P.O.A.

NetConnect/NetLink E100 +N (N = 10, 20, 30, 40, 50, 75 or 100)

P.O.A. P.O.A.

Note: For variable price NetEFM, NetConnect or NetLink services please contact your Account

Manager. All international circuits must go through bid review.

Ethernet First Mile (EFM)

Ethernet First Mile (EFM) technology is an advanced form of broadband service that provides up to 10Mbps symmetrical uncontended access using ubiquitous copper circuits. For companies looking for high quality upstream capacity to support e-mail, head office VPN termination or hosted applications, EFM can overcome the upstream limitations of ADSL or SDSL, without costing as much as a

dedicated fibre-based Ethernet service. With shorter lead times than fibre leased-lines, but with more resilience than a standard broadband line, EFM fills a much-needed gap between the two types of access.

EFM is also useful for those sites where higher capacity access is required, but fibre would cost too much to install. Opal’s EFM service is delivered on between two and eight dedicated copper circuits (included in the price) depending on distance, copper quality and bandwidth requirements and comes with a next business day fix guarantee and a target availability of 99.9%.

Feature

Copper-based access technology

Multiple copper pairs

Symmetrical

Advantage

Lower costs and shorter lead times than fibre. May be available where fibre is not possible. Alternative media to fibre providing superior separation where EFM is deployed as a back up to a fibre-based system.

Opal has decided to deploy a minimum of two pairs to each EFM connectivity system. This protects the customer from loss of connectivity due to failure of one of the pairs alone. Higher uptime characteristics. More reliable than standard ADSL, ADSL2+ and SDSL services.

Access to enhanced upstream capacity. Most cost-effective and technologically robust* method of delivering 3Mbps-10Mbps upstream.

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Uncontended

Ethernet presentation

Certainty of access performance. Service performance is not affected by other people using the same exchange.

Simplifies edge CPE choices. No need for expensive ADSL modules, microfilters or interface cards. Can be plugged straight into a firewall or other Ethernet device (Internet-facing service only).

Leased lines: NetConnect (internet access) and NetLink (site-to-site)

By using Opal’s leased line services you are assured of clear bandwidth, low jitter and error free transmission with high availability. Opal can connect you to networks that span the UK, whilst delivering the highest quality of transmission demanded by today’s organisations for mission critical and latency sensitive applications.

Features

UK wide availability

24x7x365 network monitoring at our Network Operations Center (NOC)

Unrestricted bandwidth – 100% unmetred access

Benefits

Uncontended bandwidth – you do not share the line with any other users

Ideal for corporate internet link, VoIP, VPNs and server hosting

Dedicated leased line backed by an SLA (24/7, 4 hour response, 5 hour clear)

Highly secure private connection

Ethernet: NetConnect E (internet access) and NetLink E (site-to-site)

Ethernet services from Opal deliver high performance national connectivity. You choose the bandwidth you need now, this can then can be easily upgraded to meet emerging demands.

Opal’s Ethernet services provide high speed data delivery and an opportunity to extend your LANs between offices, to remote workers, business sites or for internet connectivity. A reliable and cost effective method to deliver secure communications between customer sites with a “NetLink E” (Point-to-Point Ethernet), or to deliver secure internet connectivity with a “NetConnect E” into Opal’s network of POPs (Points of Presence).

Features

Symmetric high performance available in 10Mbps, 100Mbps and 1Gbps

Fixed cost / cost effective

Zero contention

Service Level Agreement with guarantees

Benefits

Network monitoring 24x7x365

Service level guarantee for bandwidth supplied

Presents on Ethernet

Wires only – no hardware

Fast circuit bandwidth upgrades

Supports VOIP, video traffic and data traffic

Capacity to cope with future growth in network traffic

NetConnect and NetLink pricing is bespoke and based on distance from customers’ site to our nearest PoP.

1. If the circuit is site-to-site (NetLink), both addresses including postcodes are needed. If the circuit is internet facing (NetConnect), only the end user’s full address including postcode is required.

2. Speed of circuit required and enabled bandwidth i.e. 100Mbps Bearer with 20Mbps enabled. All prices are subject to site survey and capacity check if required. All lead times are indicative. All quotations are valid for a maximum of 30 days and subject to our standard terms and conditions which are available on our website www.opal-solutions.com/legal

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Fixed price internet access

NetReach:Wires-only distance-independent leased line available in any location in the UK at a fixed

price, delivering symmetrical, uncontended bandwidth. Provisioned on a 2Mbps copper bearer with a 1.5Mbps CIR. Supplied with a block of 4 IP addresses and a choice of 20 POP3 mailboxes or SMTP. This service includes a superior SLA with four hour fix and includes a managed circuit from Opal’s backbone to the customer site. Includes basic traffic monitoring and reports.

Variable price Internet access

NetConnect Bonded 4000:Wires-only uncontended internet access over two bonded 2Mbps

circuits. Requires CPE that supports MLPPP. Supplied with a block of 4 IP addresses and a choice of 20 POP3 mailboxes or SMTP. This service includes a superior SLA with four hour fix and includes two managed copper or fibre circuits (depending on capacity and local cabling) from Opal’s backbone to the customer site. Includes basic traffic monitoring and reports.

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MPLS Access

Pricing

Product name

Set up

Annual

Fixed cost access type

MPLS ADSL SOHO 2000 £75.00 £330.00

MPLS ADSL SOHO 2000 Plus £75.00 £450.00

MPLS ADSL SOHO Max £75.00 £375.00

MPLS ADSL SOHO Max Plus £75.00 £600.00

MPLS ADSL SOHO 16 £75.00 £375.00

MPLS ADSL SOHO 16 Plus £75.00 £600.00

MPLS ADSL Network 2000 £75.00 £600.00

MPLS ADSL Network 2000 Plus £75.00 £720.00

MPLS ADSL Network Max £75.00 £745.00

MPLS ADSL Network Max Plus £75.00 £960.00

MPLS ADSL Network 16 £75.00 £745.00

MPLS ADSL Network 16 Plus £75.00 £960.00

MPLS Reach £3,000.00 £9,600.00

Variable cost access type

MPLS EFM +N P.O.A P.O.A

MPLS Connect 2000

2Mbps leased line access

P.O.A P.O.A

MPLS Bonded 2000

Sold as a pair (2x2Mbps) or a triplet (3x2Mbps)

P.O.A P.O.A

MPLS Connect E10 + N

10Mbps Ethernet bearer with tiered bandwidth

P.O.A P.O.A

MPLS Connect E100 + N

100Mbps Ethernet bearer with tiered bandwidth

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QoS

Pricing

Product name

Set up

Annual

Enable circuits for QoS

QoS enhancement for 1Mbps MPLS access F.O.C £375.00

QoS enhancement for 10Mbps MPLS access F.O.C £2,400.00

QoS enhancement for 100Mbps MPLS access F.O.C £12,000.00

Enable QoS based on actual transit on circuit. QoS is available only on MPLS Connect and EFM circuits. QoS is NOT available on MPLS ADSL or MPLS Reach.

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MPLS ADSL services for Ireland

Pricing

Product name

Set up

Annual

MPLS ADSL (Ireland)

MPLS ADSL Rapid Up to 380kbps upstream, up to 7Mbps downstream. 48:1 contention. £75.00 £545.00 MPLS ADSL Swift Up to 670kbps upstream, up to 7.5Mbps downstream. 12:1 contention. £75.00 £745.00

MPLS ADSL Rapid: Opal’s entry level service providing MPLS ADSL connectivity in southern Ireland.

This service offers up to 380kbps upstream, up to 7Mbps downstream with a 48:1 contention ratio. Customers can upgrade from Opal’s Rapid to Swift service free of charge. An Enhanced SLA is not available with this service.

MPLS ADSL Swift: Opal’s superior service providing MPLS ADSL connectivity in southern Ireland. This

service offers up to 670kbps upstream, up to 7.5Mbps downstream with a 12:1 contention ratio. Customers wishing to downgrade from Opal’s Swift to Rapid service will be charged. An Enhanced SLA is not available with this service.

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Managed Internet devices

Pricing

Product name

Single year

Multi year

ADSL routers (includes 12x5x4 hardware support)

Managed DrayTek Vigor 2820 £255.00 £105.00

Managed DrayTek Vigor 2820n £315.00 £125.00

Managed Cisco 877 £520.00 £195.00

Ethernet routers (includes 24x7x4 hardware support)

Managed Draytek Vigor 2930 £345.00 £140.00

Modular routers (includes 24x7x4 hardware support)

Managed Cisco 1841 £1,120.00 £460.00 Managed Cisco 2811 £2,110.00 £920.00 Managed Cisco 2821 £3,230.00 £1,380.00 Managed Cisco 2851 £5,460.00 £2,280.00 Managed Cisco 3825 £8,060.00 £3,300.00 Managed Cisco 3845 £10,920.00 £4,410.00 Managed Cisco 7301 £15,320.00 £6,200.00

Managed Cisco 7206VXR, NPE-G2 £22,160.00 £8,790.00

Modules

Managed device module: HWIC-1ADSL £620.00 £210.00

Managed device module: WIC-1T and cable £405.00 £140.00

Managed device module: HWIC-1FE £750.00 £255.00

Managed device module: HWIC-1GE-SFP £1,680.00 £560.00

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Pricing

Product name

Single year

Multi year

Unified Threat Management devices (12x5x4 support)

Managed SonicWALL TZ200 £530.00 £280.00

Managed SonicWALL TZ200W £600.00 £300.00

Managed SonicWALL TZ210 £990.00 £530.00

Managed SonicWALL NSA240 £1,260.00 £630.00

Managed SonicWALL NSA2400 £2,450.00 £1,160.00

Managed SonicWALL NSA3500 £3,350.00 £1,580.00

Adaptive Security Appliances (12x5x4 support)

Managed Cisco ASA5505 £530.00 £250.00

Managed Cisco ASA5505 Security Plus £1,470.00 £650.00

Managed Cisco ASA5510 £2,960.00 £1,210.00

Managed Cisco ASA5510 Security Plus £3,910.00 £1,580.00

Managed Cisco ASA5520 £7,200.00 £2,820.00

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MPLS Managed Routers

Pricing

Product name

Single year

Multi year

Fixed interface routers

(includes 24x7x4 hardware support)

MPLS Draytek Vigor 2820 + microfilter £265.00 £115.00

MPLS Draytek Vigor 2820n + microfilter £325.00 £135.00

MPLS Draytek Vigor 2930 £345.00 £140.00

MPLS Cisco 877-K9 + microfilter £525.00 £205.00

Modular interface routers

(includes 24x7x4 hardware support)

MPLS Cisco 1841 (2HWIC) £1,120.00 £460.00 MPLS Cisco 2811 (4HWIC) £2,110.00 £920.00 MPLS Cisco 2821 (4HWIC) £3,230.00 £1,380.00 MPLS Cisco 2851 (4HWIC) £5,460.00 £2,280.00 MPLS Cisco 3825 (4HWIC) £8,060.00 £3,300.00 MPLS Cisco 3845 (4HWIC) £10,920.00 £4,410.00 MPLS Cisco 7301 £15,320.00 £6,200.00 MPLS Cisco 7206VXR, NPE-G2 £22,160.00 £8,790.00

Modular WAN interface cards

MPLS HWIC-1ADSL + microfilter £620.00 £210.00

MPLS WIC-1T + DB60-X.21 cable £405.00 £140.00

MPLS HWIC-1GE-SFP £1,680.00 £560.00

MPLS GLC-SX-MM £370.00 £125.00

MPLS HWIC-1FE £750.00 £255.00

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MPLS Hosted Firewalls

Pricing

Product name

Set up

Single year

Multi year

MPLS Network Firewall 50 range

MPLS Network Firewall 50

This service is suitable for up to 75 remote sites and up to 75Mbps internet access. 10 VPN client licenses are bundled with the service (max. 250). Includes 2Mbps of internet access.

£250.00 £4,560.00 £3,060.00

MPLS Network Firewall 50 fail over

This provides a passive duplicate firewall device on a separate Ethernet feed, which protects the customer’s internet access in the event of failure of the primary firewall device.

£250.00 £4,560.00 £3,060.00

MPLS Network Firewall 400 range

MPLS Network Firewall 400

This service is suitable for up to 1,500 remote sites and up to 300Mbps internet access. 500 VPN client licenses are bundled with the service (max. 3,000). Includes 2Mbps of internet access.

£250.00 £7,340.00 £4,360.00

MPLS Network Firewall 400 fail over

This provides a passive duplicate firewall device on a separate Ethernet feed, which protects the customer’s internet access in the event of failure of the primary firewall device.

£250.00 £7,340.00 £4,360.00

MPLS Hosted Internet Access

Pricing

Product name

Set up

Annual

Additional internet access capacity

Upgrade initial 2Mbps to 5Mbps hosted internet access - £3,000.00

Upgrade initial 2Mbps to 10Mbps hosted internet access - £6,000.00

Additional 10Mbps hosted internet access - £3,000.00

Additional 10Mbps hosted internet access only available after purchasing the initial 10Mbps hosted internet access (upgrade from 2Mbps or 5Mbps to 10Mbps).

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MPLS provisioning services

Pricing

Product name

Cost

Deployment Services

Project Management (per day) £500.00

Onsite installation (per site):

1 – 50 sites £300.00

51 – 150 sites £275.00

151 + sites £250.00

Pre-configuration and ship (per device) £100.00

Onsite installation includes; single device pre-configuration, up to 2 hours engineering included, soak test, installation to a UK site, readiness testing and sign-off.

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Engineering services and support

Professional services

Pricing

Product name

Day

Half day

Hourly

Off site professional services

Technical

(general, documentation, 3rd_{party liaison)}

£500.00 £300.00 £95.00

Engineering

(moderate, device configuration, upgrades, audits)

£750.00 £450.00 £140.00

Consultancy

(complex, security, prototyping, troubleshooting)

£1,000.00 £600.00 £190.00

On site professional services

Technical

(general, documentation, 3rd_{party liaison)}

£750.00 £450.00 £140.00

Engineering

(moderate, device configuration, upgrades, audits)

£1,000.00 £600.00 £190.00

Consultancy

(complex, security, prototyping, troubleshooting)

£1,250.00 £750.00 £250.00

Pricing

Product name

Cost

Non project deployment services

(Discount between 20 – 30%)

Pre-configuration IP routing only £100.00

Pre-configuration IP and firewall £150.00

Pre-configuration IP, firewall and VPN £200.00

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MailController and WebController

With the convergence of web and email threats, it is now more important than ever to have a constant and unified strategy on threat prevention. Opal's internet level security solutions offer complete protection against internet and email threats, prevention of resource abuse and help in reducing business risk.

Our fully managed MailController service offers complete email protection against viruses, malicious content and spam hidden inside email.

Our fully managed WebController service offers comprehensive browser security: blocking viruses, trojans, phishing attacks and other malware and includes the ability to report on and manage internet access down to a per user level.

Licenses

Users

AV

AS

AV+AS

WC

WC & AV+AS

10 £180.00 £180.00 £270.00 £360.00 £540.00

Note: Pricing is per annum per 10 users, 4 options available (10% fixed Channel Partner discount)

Why do your customers need MailController and WebController?

Significant cost savings

Highest level of spam protection

Block malicious content/downloads

Stop viruses and web based threats before they reach your network

Round-the-clock content filtering

No hardware or software expenditure

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MailController / WebController portal

The portal enables you to control, manage and monitor your customers’ email and web activity. In return for your commitment,* you can have access to this state of the art system.

Users

AV

AS

AV+AS

WC

WC & AV+AS

1/month £1.50 £1.50 £2.25 £3.00 £4.50

Note: *Subject to a minimum commitment of 200 users. 20 - 30% Channel Partner discount.Free set

up. Per user based pricing irrespective of number of email addresses and domains.

The benefits of the portal:

20-30% reseller margin

Monthly billing, based on aggregated number of users

You define the commercial proposition to your customers

Creation of new users, removal and suspension

Advanced reporting

Personalise your customers security levels

Monitor the amount of spam and virus email they receive

Free 7 day customer trials available, contactcbt@opal-solutions.com

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Domain services

Pricing

Product name

Registration / renewal

Domain names (set prices – no discount available)

.com, .info, & .org £50.00

.co.uk £20.00

Opal can also provide .ac.uk, .gov.uk, .uk.net, .uk.com, .eu.com, .gb.com, .biz, .tv, .plc.uk, .me.uk, .org.uk, .ltd.uk, .ie, .eu and .mobi domain registrations. Please contact your Account Manager for further information.

Note: Domain charges above include registration, naming authority fees, and first 2 years annual

charges and are chargeable biennial (every 2 years). With the exception of .ie and .eu domains, which are chargeable annually.

Shared web hosting

Annual pricing

Product name

Set up

UNIX

Windows

Premium UNIX and Windows web space

50MB UNIX web space £30.00 £75.00 £100.00

100MB UNIX web space £30.00 £140.00 £175.00

250MB UNIX web space (database entry level) £30.00 £250.00 £375.00

500MB UNIX web space £30.00 £400.00 £600.00

1GB UNIX web space £30.00 £750.00 £1,150.00

Premium UNIX web space

Web space on shared server. Password controlled FTP access. Full website access statistics. No restrictions regarding usage. Database sites require a minimum of 250MB. Web space allocation also includes space used by log files.

Premium Windows web space

Web space on shared server. MS FrontPage and MS Access extensions available if required. Password controlled FTP access. Full website access statistics. No restrictions regarding usage. Database sites require a minimum of 250MB. Web space allocation also includes space used by log files.

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Dedicated hosting

Pricing

Product name

Set up

Annual

Managed firewall

Managed firewall port* £100.00 £480.00

*Note:Broadband discount rate applies

SSL certificates

SSL certificates give a website the ability to communicate securely with its web customers. Without a certificate, any information sent to a website can be intercepted and viewed by anyone. Available with 128 bit encryption or a wildcard certificate allowing the use of multiple domains.

Managed firewall port

Provision of a port on an Opal provided and managed firewall to provide security for customers with rented or co-located servers. This cannot be used for VPN termination – this requires the provision of a dedicated device

.

SSL certificates

SSL certificate 128 bit £100.00 £245.00

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Co-location services

Pricing

Product name

Set up

Annual

Per rack Co-location

Standard rack £500.00 £12,000.00

High availability rack £500.00 £21,000.00

Per item Co-location*

1U server co-location £100.00 £900.00

2U server co-location £100.00 £1,080.00

Non-server item co-location £100.00 £360.00

Additional network port £100.00 £300.00

Additional power (per ampere above 2A) - £360.00

Second power socket for co-location items with dual PSU - £360.00

Tape swap service

(Newbury and Birmingham only)

- £300.00

Out of hours support

(Newbury and Birmingham only)

-

£500.00

Note:*broadband discount rate applies to the above services

Data centre transit (Servers and Leased Lines)

Pricing

Product name

Set up

Annual

Additional internet access capacity

Initial 5Mbps hosted internet access for per rack co-location and leased lines

(or upgrade from 2Mbps to 5Mbp for per item co-location)

- £3,000.00

Initial 10Mbps hosted internet access for per rack co-location and leased lines

(or upgrade from 2Mbps or 5Mbps to 10Mbps)

- £6,000.00

Additional 10Mbps hosted internet access - £3,000.00

Additional 10Mbps hosted internet access only available after purchasing the initial 10Mbps hosted internet access (upgrade from 2Mbps or 5Mbps to 10Mbps).

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Per rack co-location:

All rack products include: 1 full rack with a maximum power draw 14Amps (fused at 16Amps); lockable rack doors and on-site ‘hands and eyes’ for basic tasks, such as rebooting servers and re-patching cables. Bandwidth not included.

There are two options only:

Standard rack:

One 14Amp power feed (fused at 16Amps) with a maximum power draw of 14Amps 1 standard power strip (with up to 15 usable power sockets)

High Availability rack:

Resilient (separate power feed on different UPS) pair of 14Amp (fused at 16Amps) power feeds in hot standby mode with a maximum power draw of 14Amps at any time.

Resilient pair of APC power strips, each with 15 usable power sockets, in fail-over mode, providing remote power management capability:

o Graphical user interface.

o Per device remote reboots.

o Monitor power draw per device.

KVM (Keyboard Video Mouse) switch offering remote control access to local console:

o Graphical user interface.

o Access to up to 16 servers.

o BIOS level remote control and management of servers.

o Access to servers even when disconnected from the network (i.e. if a cable is out).

Connectivity (IP transit bandwidth) for racks is purchased separately. High Availability racks include a resilient fail-over connection to a separate switch.

Tape swap services are available in High Wycombe, Newbury and Birmingham data centres only.

Per item co-location

All charges are per item. Server co-location charge comprises: 1 throttled 2Mbps port per customer regardless of number of servers, 1 x 2 Amp power supply, server reboots on request. Access to system during normal office hours. Includes SMS monitoring with alert provided to customer mobile telephone number.

Non-server item co-location

E.g. Firewall, switch provided by customer. Includes 1 Amp power supply.

Additional network port

For resilience. (Note: This does not include additional bandwidth provision, which is charged separately).

Additional power (per Amp)

Charged for servers requiring more than standard 2 amp allocation.

Second power socket

For co-location items with dual PSU. Each power socket will be connected to an independent power feed in Opal’s data facility.

Out of hours facility

Emergency contact number (not support contract). Access to Newbury and Birmingham facility out of normal office hours (maximum 4 occurrences per annum) / 4 hour response.

Tape swap service

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NetAssure (Cisco and SonicWALL)

Products covered

Max RRP

NetAssure Total

Routers /

Switches only

NetAssure Total

Security

Solutions

Draytek Vigor (all models) Cisco 877 Cisco ASA 5505 SonicWALL TZ200/200W 1 £500 £70.00 £100.00 Cisco 877W Cisco 878 / 878W Cisco 1841 SonicWALL TZ210/210W SonicWALL NSA 240 2 £1,000 £180.00 £220.00 Cisco 1801 Cisco 1803 Cisco 2801

Cisco ASA 5505 SEC-K9

3 £1,500 £220.00 £270.00 Cisco 1841 SEC-K9 Cisco 2811 SonicWALL NSA 2400 4 £2,000 £270.00 £320.00 Cisco ASA 5510 SonicWALL NSA 3500 5 £2,500 £310.00 £370.00 Cisco 2821 6 £3,000 £350.00 £420.00

Cisco ASA 5510 SEC-K9

SonicWALL NSA 4500 7 £3,500 £400.00 £470.00 8 £4,000 £440.00 £520.00 Cisco 2851 9 £5,000 £530.00 £620.00 Cisco ASA 5520 SonicWALL NSA 5000 10 £6,000 £620.00 £720.00 Cisco 3825 11 £7,000 £700.00 £820.00 12 £8,000 £790.00 £920.00 Cisco 3845 13 £9,000 £880.00 £1,020.00

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