• No results found

PrinterOn Print Management Overview

N/A
N/A
Protected

Academic year: 2021

Share "PrinterOn Print Management Overview"

Copied!
37
0
0

Loading.... (view fulltext now)

Full text

(1)

PrinterOn

(2)

Table of Contents

1. PrinterOn and Print Management Overview ... 4

1.1. Combined PrinterOn and Print Management Capabilities ... 5

1.1.1. Comprehensive Workflow Tracking & Auditing ... 5

1.1.2. Fully Managed Print Workflows ... 6

1.1.3. iOS Compatibility ... 6

1.1.4. Advanced Managed Capabilities ... 7

2. Print Management Configuration Overview ... 8

2.1. Configure LDAP/Active Directory Authentication in CPS ... 8

2.2. Configure Email Printing and Print Management Configuration ... 10

2.2.1. Configure PrintAnywhere Email Lookup Services ... 10

3. PrinterOn Guest Printing Overview ... 12

3.1. Web & Mobile App Configuration ... 12

3.1.1. Guest Login Activation ... 12

3.1.2. Guest Printer Activation: ... 12

3.1.3. Manage Guest User Settings ... 13

4. Ricoh Streamline NX and PrinterOn ... 14

4.1. Software Version Requirements ... 14

4.2. Web Services Configuration Requirements ... 14

4.2.1. Enable Streamline NX Integration ... 14

4.2.2. Streamline NX Related User Settings ... 15

4.2.3. Streamline NX Release Code Settings ... 16

4.2.4. Streamline NX Related Driver Settings ... 17

4.3. PrinterOn On-Premise Server Guest Configuration ... 17

4.3.1. Enable Guest Printers ... 17

5. Equitrac and PrinterOn ... 18

5.1. Software Deployment Requirements ... 18

5.2. Web Services Configuration Requirements ... 19

5.3. PrinterOn Web Upload and Mobile apps ... 21

5.3.1. Scenario 1: Equitrac Secure Release Disabled (Auto Release): ... 21

5.3.2. Scenario 2: Equitrac Secure Release Enabled – Using PrinterOn Release Codes ... 21

5.3.3. Scenario 3: Equitrac Secure Release Enabled – Without PrinterOn Release Codes ... 22

6. PaperCut and PrinterOn ... 23

6.1. Software Deployment Requirements ... 23

6.2. PrinterOn Web Upload and Mobile apps ... 24

6.2.1. Scenario 1: PaperCut Secure Release Disabled (Auto Release): ... 24

6.2.2. Scenario 2: PaperCut Secure Release Enabled – Using PrinterOn Release Codes ... 24

6.2.3. Scenario 3: PaperCut Secure Release Enabled – Without PrinterOn Release Codes ... 24

6.3. PaperCut Email Printing ... 25

6.3.1. Scenario 1: PaperCut Secure Release Disabled (Auto Release): ... 25

6.3.2. Scenario 2: PaperCut Secure Release Enabled – Using PrinterOn Release Codes ... 25

6.3.3. Scenario 3: PaperCut Secure Release Enabled – Without PrinterOn Release Codes ... 25

6.4. Web Services Configuration Requirements ... 25

7. Ricoh User Codes and PrinterOn ... 26

7.1. Benefits of Ricoh User Codes ... 26

7.2. Software Deployment Requirements ... 26

7.3. User Code Print Workflow ... 27

(3)

PrinterOn Server Install and Configuration Guide

|

3

7.3.2. Mobile Applications ... 27

7.3.3. PrintWhere Applications ... 28

7.3.4. PrinterOn Server Web Print Portal ... 28

7.3.5. Email Print Workflow ... 28

7.4. Web Services Configuration Requirements ... 29

7.5. Ricoh Device Configuration ... 30

7.5.1. User Code Configuration ... 30

7.5.2. Restricting Print Access for User Codes ... 32

Appendix A: Configure Interactive Authentication Services ... 34

Appendix B: Configure PrintAnywhere for CPS Authentication Management ... 35

Appendix C: PrinterOn Server Email Printing User Lookup Services ... 36

Trademarks and Service Marks ... 37

(4)

1. PrinterOn and Print Management Overview

PrinterOn has focused on providing Cloud Print solutions to connect users to their output no matter where they are. The PrinterOn solution is designed to operate alongside and complement an existing print management installation. This includes providing a wide range of Mobile Print options along with various print management technologies such as Pull Printing.

The PrinterOn solution integrates many years of experience working alongside the largest (and smallest) print management providers. In most cases the PrinterOn solution will work “out of the box”. Many of the

requirements are being managed automatically by the PrinterOn software to ensure print data is delivered to the managed print queues and printers in a format that is expected by the print management software.

(5)

PrinterOn Server Install and Configuration Guide

|

5

1.1. Combined PrinterOn and Print Management Capabilities

The primary goal of integrating mobile print with print management is ensuring a user’s information and identity is correctly linked with their print job throughout the entire print process, from submission to authentication, to job release. PrinterOn’s solution includes a broad range of techniques to ensure that a user’s identity is properly collected and communicated to your print management installation.

1.1.1. Comprehensive Workflow Tracking & Auditing

PrinterOn works best when using the same Active Directory or LDAP server as your print management installation. PrinterOn solution will extend traditional authentication and authorization to all its supported printing methods. By providing your print management installation with the necessary user information, PrinterOn can extend the existing tracking and auditing capabilities to include new workflows.

PrinterOn + PMS

User-based auditing/tracking

Guest print auditing/tracking

Device-based auditing/tracking

Mobile App print auditing/tracking

(6)

1.1.2. Fully Managed Print Workflows

PrinterOn allows you to extend the existing managed print environment beyond traditional print methods. PrinterOn extends all the same managed print capabilities to all our print workflows.

PrinterOn

Web-based Printing

Mobile App Printing

iOS Android, BlackBerry, Windows Surface, Nook, Kindle

ChromeOS Printing

Native iOS printing

Email printing



Desktop Printing

Citrix, SAP & Oracle Printing

1.1.3. iOS Compatibility

PrinterOn’s modular and flexible design approach allows the PrinterOn solution to extend all the benefits of print management to Apple’s iOS platform. PrinterOn’s solution allows iOS devices to easily submit and benefit from both the simplicity of AirPrint and the robust capabilities of print management.

PrinterOn extends the following services to iOS users integrated with print management:

o Pull Printing

o Authenticated LDAP/Active Directory Print

o Authenticated job release using native print management release clients o Guest printing

(7)

PrinterOn Server Install and Configuration Guide

|

7

1.1.4. Advanced Managed Capabilities

When integrated together, PrinterOn can offer some unique capabilities that are not available when

PrinterOn, or your print management solution is deployed alone. PrinterOn also works to ensure that many of the advanced features are available when submitting print jobs using PrinterOn.

PrinterOn + PMS

Mobile/Global Print Submission

Submit print jobs from any network, 3G/4G, wireless, wired

Secure Release

Integrate and support a wide range of release options offered including authentication, card-access, etc

Leverage both MFP embedded release clients and software release stations

 Follow-Me Print/Pull Print

Managed Global Deployments

PrinterOn’s solution with ability to distribute print jobs globally offers new and unique ways of offering mobile print across geographic regions and disconnected networks



Advanced Guest Print

Features such as default guest user names and decorating guest user names provide numerous options to track and report guest user printing in your environment.

Dynamic and customizable print workflows for guest users allow guest jobs to be isolated from standard print and offer alternative release options

(8)

2. Print Management Configuration Overview

In most deployments, little to no additional configuration is required beyond ensuring that PrinterOn is configured to use the same authentication service as the print management installation. This is most often an Active Directory or LDAP server.

The following section will go into further detail regarding individual settings to provide a greater understanding of the options. A summary of the configuration requirements is:

 Ensure your PrinterOn printer/MFP is configured to require a User Identifier

 Ensure your PrinterOn server and print management server are using the same LDAP or Active Directory Server

 Ensure your PrinterOn printer listing is configured to “Automatically Release”. This will allow print jobs to be automatically released to a managed print management printer queue.

2.1. Configure LDAP/Active Directory Authentication in CPS

To configure LDAP or Active Directory authentication for use with your PrinterOn server, some specific information will be required regarding your local LDAP/AD configuration.

1. Ensure you are logged into PrinterOn Configuration Manager.

2. Click on the Authentication tab to access the Authentication Workflow Selection screen 3. Enable LDAP/AD by selecting it from the drop down screen

4. Select ‘Add’ to add a new LDAP server configuration

a. Give your LDAP configuration a Name. This is helpful when configuring authentication across multiple domains.

(9)

PrinterOn Server Install and Configuration Guide

|

9

d. Supply the Search DN values. This DN will be used to locate user information such as the user’s account name if printing via email.

e. Enter User Email Attribute, User ID Attribute and Domain Name.

f. Select ‘Test’ to validate the LDAP bind works with the current configurations (if it fails it will display an error message)

g. Select Apply Settings to save the configurations. h. Select ‘Apply Settings’ to enable LDAP authentication

(10)

2.2. Configure Email Printing and Print Management Configuration

When the PrinterOn Server is integrated with a print management deployment it is important to associate user information with the print job to ensure proper tracking of print jobs. When also supporting email printing additional steps must be taken to locate and link the user’s account information with their email address. The User Lookup Integration is designed to allow the PrinterOn Server to search for and utilize user account information in requests.

When a user submits a job to the PrinterOn Server, the server can utilize the user’s email address to query an LDAP/Active Directory server, to locate the user’s domain account name and associate the job with this user. This option allows email users to be tracked by the print management server and have jobs associated with the domain accounts.

2.2.1. Configure PrintAnywhere Email Lookup Services

The following configuration will provide the most commonly used configuration mode. Additional details that may pertain to your configuration are available in the PrintAnywhere Administrator Guide.

1. Login to the PrinterOn Configuration Manager 2. Select the ‘Advanced’ tab, then select ‘Components’ 3. Select ‘Configure’ for the PrintAnywhere server component 4. Choose the “Integration” tab

5. Under the “Integration Type” drop down select “User Lookup” 6. Click ‘Edit’

7. Enter the IP address or domain name of your CPS Server and append /cps/cpsapi a. Example: http://print.company.com/cps/cpsapi

8. Enter the username, password and API key created previously in CPS to the supplied fields

(11)

PrinterOn Server Install and Configuration Guide

|

11

User Types: Users may be classified as either Identified or Unidentified; you may choose how the system

should process jobs for each of these user types individually.

An Identified User is one that can be located using the User Lookup API. To be classified as an Identified User the API must successfully respond and provide a valid username for the user. When a user is identified the job owner information for the print job will be set to the retrieved username.

(12)

3. PrinterOn Guest Printing Overview

PrinterOn provides flexible options for configuring guest printing for use alongside a Print management solution. The following provides a brief overview of the configuration options available to a PrinterOn administrator to integrate Guest printing.

3.1. Web & Mobile App Configuration

The following options are available in the PrinterOn Server Web Configuration Manager.

3.1.1. Guest Login Activation

Enabled: When enabled, a guest login option will be provided on the CPS print page.

3.1.2. Guest Printer Activation:

This option allows you to configure which printers are classified as Guest printers.

(13)

PrinterOn Server Install and Configuration Guide

|

13

3.1.3. Manage Guest User Settings

Do Nothing

When selected, all guest job submissions will have a set job owner name of [email protected].

Supply a Default User ID for Guests

When selected, all guest job submissions will have a set job owner name based on the value set in this field.

Prompt Guests for a User Identifier: When selected, guests will be prompted for a user identifier before

submission.

Add prefix to Guest User ID: When enabled, all guest job submissions will be prepended by the value set in

this field.

Ensure User ID is unique: When enabled, CPS will verify the user name supplied by the guest user does

(14)

4. Ricoh Streamline NX and PrinterOn

The following describes various workflows that may exist when integrating PrinterOn with Ricoh’s Streamline NX.

4.1. Software Version Requirements

The PrinterOn integration with Streamline NX requires:

 Streamline NX Version 2.1 or later

 PrinterOn Server 2.3 or later

4.2. Web Services Configuration Requirements

To fully enable Streamline NX support, the PrinterOn Printers must be configured to enable the feature. This step is done on the PrinterOn Administrator’s Console located at https://www.printeron.net/administrators

4.2.1. Enable Streamline NX Integration

1. Open your web browser.

2. Go to:

https://www.printeron.net/administra tors.

3. Click on PrinterOn

4. Enter Email/User Name and

Password.

5. Click [Log In]. The Management

Home Page displays.

6. Click Printers function icon

(15)

PrinterOn Server Install and Configuration Guide

|

15

8. Scroll to “Advanced Integration

Options” and check “Enable 3rd

Party Integrations

9. Select “Ricoh Streamline NX

Mode 1” from the “Print

Management Service” combo box.

4.2.2. Streamline NX Related User Settings

Some additional printer configuration settings are required to complete the configuration. The following describes some required settings, as well as some recommended settings when using PrinterOn and Streamline NX.

1. Click Printers function icon

2. Select the Optional Settings tab

3. Scroll to “Job and User

Information”.

4. Select “Required” from the “User

Identifier” combo box.

5.

(16)

4.2.3. Streamline NX Release Code Settings

If the service will support release codes either for any type of users, including cases where only Guest Users will receive the Release Codes, ensure that the following options are set.

The On-Premise Server will manage providing release codes based on the desired authentication style.

1. Click Printers function icon

2. Select the Optional Settings tab

3. Scroll to “Privacy Release Code”

section.

4. Select “Required” from the Combo Box.

5. Enable all 3 checkboxes including

(17)

PrinterOn Server Install and Configuration Guide

|

17

4.2.4. Streamline NX Related Driver Settings

Some additional printer configuration settings are required to complete the configuration. The following describes some required settings, as well as some recommended settings when using PrinterOn and Streamline NX.

7. Click Printers function icon

8. Select the Required Settings tab

9. Scroll to “Printer Configuration” section.

10. Select “Ricoh” and “Ricoh

Universal PCL 6 v4”

11. Save Settings.

4.3. PrinterOn On-Premise Server Guest Configuration

The following section describes the configuration options when using PrinterOn Server with Streamline NX. The information below will provide standard configuration options for servers offering authenticated user access and guest printing with Streamline NX.

4.3.1. Enable Guest Printers

In order for unidentified users to access printer, these printers need to be enabled as “Guest Printers”. This is done using the PrinterOn Server Configuration Manager.

(18)

5. Equitrac and PrinterOn

The following describes various workflows that may exist when integrating PrinterOn with Equitrac. Due to the various deployment and customer requirements, each use case must be considered.

5.1. Software Deployment Requirements

When integrating with Equitrac, PrinterOn can be deployed in a variety of ways and will adapt to your existing configuration. To ensure compatibility and that a user’s identity is properly communicated to Equitrac use one of the following 2 options

1. Install PrinterOn’s Print Delivery Station on the Equitrac DRE.

o If multiple DRE servers are used a PDS may be installed on each server. PDS should be

configured to receive and process jobs only for printers managed by the DRE server on which it’s installed.

Or

2. Enable “Use PJL” in the Equitrac configuration

o This allows PDS to be installed on any PC or server and successfully deliver job owner information to Equitrac.

NOTE: Equitrac Release Station software is the recommended release method when co-deploying

PrinterOn and Equitrac. Other release methods such as the Equitrac MFP embedded release can be used, but it is not recommended due to Guest users requiring a PIN to authenticate prior to entering a release key. Additionally, Release Keys are not required fields and therefore can be bypassed on the MFP panel that can provide access to all available documents, or all Guest-submitted documents available depending on the Equitrac configuration.

(19)

PrinterOn Server Install and Configuration Guide

|

19

5.2. Web Services Configuration Requirements

To fully enable Equitrac secure release support, the PrinterOn Printers must be configured to enable the feature. This step is done on the PrinterOn Administrator’s Console located at

https://www.printeron.net/administrators

12. Open your web browser.

13. Go to:

https://www.printeron.net/administ rators.

14. Click on PrinterOn

15. Enter Email/User Name and

Password.

16. Click [Log In]. The Management

Home Page displays.

17. Click Printers function icon

18. Select the Optional Settings tab of the printer Equitrac secure release will be configured on

19. Scroll to “Advanced Integration

Options” and check “Enable 3rd

Party Integrations

20. Select “Equitrac – Printer

(20)

21. Additional Integration option includes support for Xerox Standard Accounting and FujiXerox Mode1

(21)

PrinterOn Server Install and Configuration Guide

|

21

5.3. PrinterOn Web Upload and Mobile apps

The following describes common Equitrac configurations including Equitrac Secure Release and Accounting.

5.3.1. Scenario 1: Equitrac Secure Release Disabled (Auto Release):

PrinterOn Configuration:

Set the Guest User Identity from the Authentication tab

‒ Choose the selection “Supply a default User ID for Guests”

OR

‒ Choose the selection “Prompt guests for a user identifier”

 It is recommended you enable a prefix to the Guest User ID to make reporting in Equitrac straightforward

 Enable Guest LDAP setting on printers you want to allow guests to print to

 Release Codes disabled on all guest printers

Equitrac Configuration:

 If prompting users for a username, Auto-account creation MUST be enabled

 In this case the job will print automatically and be accounted properly by Equitrac

5.3.2. Scenario 2: Equitrac Secure Release Enabled – Using PrinterOn Release Codes

PrinterOn Configuration:

 Set the Guest User Identity from the Authentication tab

‒ Choose the selection “Supply a default User ID for Guests” ‒ Make note of the User ID chosen

‒ The key point is that the guest user name set in PrinterOn needs to match with a user account in Equitrac

 Enable Guest LDAP setting on printers you want to allow guests to print to

 Release Codes required and auto-generated for all guest printers must be set on the portal

Equitrac Configuration:

 Create a user in Equitrac that matches the User ID in CPS to collect and track Guest prints

 In this case the job can be released and accounted properly by Equitrac

 Guests can use the Equitrac Release Station to enter their Release Key and print their documents o Guests can use the embedded release software on an MFP provided that the Guest has been

(22)

5.3.3. Scenario 3: Equitrac Secure Release Enabled – Without PrinterOn Release Codes

PrinterOn Configuration:

 Set the Guest User Identity from the Authentication tab

‒ Choose the selection “Supply a default User ID for Guests” ‒ Make note of the User ID chosen

‒ The key point is that the guest user name set in PrinterOn needs to match with a user account in Equitrac

 Enable Guest LDAP setting on printers you want to allow guests to print to

Equitrac Configuration:

 Create a user in Equitrac that matches the User ID in CPS to collect and track Guest prints

(23)

PrinterOn Server Install and Configuration Guide

|

23

6. PaperCut and PrinterOn

The following describes various workflows that may exist when integrating PrinterOn PaperCut. Due to the various deployment and customer requirements, each use case must be considered

6.1. Software Deployment Requirements

When integrating with PaperCut, PrinterOn can be deployed in a variety of ways and will adapt to your existing configuration. To ensure compatibility and that a user’s identity is properly communicated to PaperCut use one of the following 2 options

1. Install PrinterOn’s Print Delivery Station on the PaperCut Server.

o If multiple PaperCut servers are used a PDS may be installed on each server. PDS should be configured to receive and process jobs only for printers managed by the PaperCut server on which it’s installed.

Or

2. Configure PaperCut to extract usernames from spool files. See PaperCut’s documentation for more information.

o The following regular expression may be used to extract a PrinterOn user name:  @PJL\s+SET\s+PON_JOBOWNER\s*=\s*"(\S+?)"

o This allows PDS to be installed on any PC or server and successfully deliver job owner information to PaperCut.

o NOTE: PrinterOn will also use other common spool data information if present. If your PaperCut installation is already configured to use some of the common PJL headers, no additional

(24)

6.2. PrinterOn Web Upload and Mobile apps

The following describes common PaperCut configurations including PaperCut Secure Release and Accounting.

6.2.1. Scenario 1: PaperCut Secure Release Disabled (Auto Release):

PrinterOn Configuration:

Set the Guest User Identity from the Authentication tab

‒ Choose the selection “Supply a default User ID for Guests”

OR

‒ Choose the selection “Prompt guests for a user identifier”

 It is recommended you enable a prefix to the Guest User ID to make reporting in PaperCut straightforward

 Enable Guest LDAP setting on printers you want to allow guests to print to

 Release Codes disabled on all guest printers

PaperCut Configuration:

 If prompting users for a username, On Demand User Creation MUST be set to “create the user on demand”

 In this case the job will print automatically and it will be accounted properly by PaperCut.

6.2.2. Scenario 2: PaperCut Secure Release Enabled – Using PrinterOn Release Codes

PrinterOn Configuration:

This scenario is not supported as PrinterOn release codes are not recognized by PaperCut.

6.2.3. Scenario 3: PaperCut Secure Release Enabled – Without PrinterOn Release

Codes

PrinterOn Configuration:

 Set the Guest User Identity from the Authentication tab

‒ Choose the selection “Supply a default User ID for Guests” ‒ Make note of the User ID chosen

‒ The key point is that the guest user name set in PrinterOn needs to match with a user account in PaperCut

 Enable Guest LDAP setting on printers you want to allow guests to print to

PaperCut Configuration:

 Create a user in PaperCut that matches the User ID in CPS to collect and track Guest prints

(25)

PrinterOn Server Install and Configuration Guide

|

25

6.3. PaperCut Email Printing

6.3.1. Scenario 1: PaperCut Secure Release Disabled (Auto Release):

PrinterOn Configuration:

 Within User Lookup configuration, ensure Unidentified users’ jobs are set to Automatic Release

 Release Codes disabled on all printers

PaperCut Configuration:

 PaperCut On Demand User Creation MUST be set to “create the user on demand” in order to account for unidentified (guest) users

 In this case the job will print automatically and it will be tracked in PaperCut

o If the user’s email is [email protected], then the user will be tracked as john. PaperCut will remove “@company.com” form the tracked user.

6.3.2. Scenario 2: PaperCut Secure Release Enabled – Using PrinterOn Release Codes

PrinterOn Configuration:

This scenario is not supported as PrinterOn release codes are not recognized by PaperCut.

6.3.3. Scenario 3: PaperCut Secure Release Enabled – Without PrinterOn Release

Codes

PrinterOn Configuration:

 Within User Lookup configuration, ensure Unidentified user’s jobs are set to Automatic Release

 Release Codes disabled on all printers

PaperCut Configuration:

 PaperCut On Demand User Creation MUST be set to “create the user on demand” in order to account for unidentified (guest) users

 A manual configuration step is required by PaperCut administrator after the user account was auto-created:

o The administrator needs to manually assign PaperCut Card Numbers to the user account o The user must be informed of the PaperCut Card Numbers to be able to release their job o User can release jobs from any method that allows them to enter a User PIN

 Alternatively, the managers/administrator can release the job for the user without a need for PaperCut Card Numbers

6.4. Web Services Configuration Requirements

(26)

7. Ricoh User Codes and PrinterOn

Ricoh User Codes offer a convenient way to integrate PrinterOn’s mobile printing while still monitoring each job for output tracking and charge-back purposes.

Ricoh uses a standard User Code system to authenticate the user. The operator simply enters their User Code, which is compared to the registered data in the device’s address book. No one without a valid User Code can access the machine. The same code can be used by multiple users to track system use by client, period, or by job for bill-back purposes.

7.1.

Benefits of Ricoh User Codes

 Job details (such as paper size and page count) are captured and assigned to user codes

 Cost effective accounting solution for output tracking and charge-backs

 Allows you a controlled way to offer color output while accurately tracking individual usage

 Solution does not require software to be loaded on user computers

7.2. Software Deployment Requirements

When integrating with Ricoh User Codes, PrinterOn can be deployed in a variety of ways and will adapt to your existing configuration. PrinterOn offers two deployment options with the Ricoh User Code solution.

1. Ricoh HotSpot Embedded Solution

o Install and configure the Ricoh HotSpot Embedded software on a supporting Ricoh MFP and configure for use with the HotSpot Hosted or HotSpot Enterprise solution.

o No additional configuration is required in the HotSpot Embedded software to support Ricoh User Codes.

Or

2. PrinterOn’s Print Delivery Station

o Install PrinterOn’s Print Delivery Station on the same network as the Ricoh MFP o Configure the Print Delivery Station to deliver print jobs to the Ricoh MFP:

 Configure the printer connection using TCP communication in the PDS Printers Tab.  Example: tcp://172.15.25.211:9100

NOTE: Ricoh User Codes are designed to work in very simple installations, as well as more complex

ones described in this document. The Ricoh User Code integration works when deploying either PrinterOn’s Hosted solution or On-Premise solution.

(27)

PrinterOn Server Install and Configuration Guide

|

27

7.3. User Code Print Workflow

The Ricoh User Code Workflow is available for all print workflows for both Hosted and On-Premise service. Users will be prompted to enter a User Code during the print process.

Mobile applications, the PrinterOn Print Portal, the CPS print portal and PrintWhere will all automatically display the prompt once saved and printer settings are synchronized.

7.3.1. Hosted Print Portal

When using the Hosted Print Portal, users will be presented with the Printing Options page that will allow them to enter their User Code

7.3.2. Mobile Applications

(28)

7.3.3. PrintWhere Applications

When using PrinterOn’s PrintWhere, the Universal Print Driver, when submitting their print jobs, users will be presented with the pop-up to enter a User Code.

7.3.4. PrinterOn Server Web Print Portal

When using the PrinterOn Server, users will be presented with a field to enter the User Code while selecting the document and other submission options.

7.3.5. Email Print Workflow

(29)

PrinterOn Server Install and Configuration Guide

|

29

7.4. Web Services Configuration Requirements

To fully enable Ricoh User Code support, the PrinterOn Virtual Printers must be configured to enable the feature. This step is done on the PrinterOn Administrator’s Console located at

https://www.printeron.net/administrators

23. Open your web browser.

24. Go to: https://www.printeron.net/administrators.

25. Click on PrinterOn or Ricoh HotSpot Printers if managing a Ricoh server. See Error! Reference

source not found..

26. Enter Email/User Name and Password.

27. Click [Log In]. The Management Home Page displays. See Error! Reference source not

found..

28. Click Printers function icon

29. Select the Options Settings tab

30. Scroll to “Advanced Integration Options” and check “Enable 3rd

Party Integrations

31. Select “Ricoh User Codes” from the “Print

Management Service” combo box.

32. Click Save

33. Confirm the settings are applied by selecting the

Optional Settings tab again and review Job and User Information.

(30)

7.5. Ricoh Device Configuration

7.5.1. User Code Configuration

 Login to Web Image Monitor as an administrator.

 Go to Address Book/List.

 Once in Address Book page select Add User or select a user and press “Change” the modify an existing user.

NOTE: The procedure below can be done either on Web Image Monitor or on MFD’s front panel. The

settings might look slightly different based on Printer’s model. In this document we just mention the instruction on Web Image Monitor.

(31)

PrinterOn Server Install and Configuration Guide

|

31

 Within the change user’s setting page associate a user code with a user under the Authentication Information section

 Save the setting by clicking on OK button.

(32)

7.5.2. Restricting Print Access for User Codes

In order to track print jobs using User Codes and limit access to authorized users, additional configuration is required on the Ricoh MFP. User Authentication Management must be set to “User Code”.

Within the Web Image Monitor select User Authentication Management.

Under User Authentication Management select “User Code”

NOTE: Enabling the following configuration will only allow printing when jobs are submitted with a valid

User Code.

(33)

PrinterOn Server Install and Configuration Guide

|

33

Scroll down towards the bottom of the page and locate User Code Authentication Settings.

 Enable the appropriate functions to be controlled and to be tracked by User Codes.

 Under Available Functions > Printer, ensure “PC Control” is disabled

 Click OK and Save.

Job history and User Codes may now be tracking the in MFPs or Printers Address Book list to monitor usage

NOTE: The options presented in this section will differ based on the printer or MFP options.

(34)

Appendix A: Configure Interactive Authentication Services

Interactive Authentication is best suited for cases when:

 PrintWhere Universal Desktop printing is enabled

 User Lookup for Email Print is disabled

To leverage the CPS Server’s built in authentication services for all printing clients, some information must first be configured in the PrinterOn Directory to publish the information. Before continuing, ensure you have access to the CPS Server’s Service URL.

1. Log in at www.printeron.com/administrators and click the Printers icon . 2. Identify your desired printer and select the “Payment and Authorization” section.

3. Locate the Authorizing users section and enable “Redirect to authorize user, track pages or bill customer.” Enabling this option will provide additional configuration options.

4. Enable the “User Authentication URL” - in the provided field enter the IP address or domain name for your CPS server along with “/cps/aaaLogin.jsp”

a. Example: http://cps.server.com/cps/aaaLogin.jsp

5. Save your settings.

NOTE: These settings inform print clients such as the PrintWhere® driver where to locate

authentication services. For simple Web or mobile print jobs this informs CPS that the authentication services are local and hosted by CPS itself.

If you require custom authentication services, PrinterOn enables you to develop your own

(35)

PrinterOn Server Install and Configuration Guide

|

35

Appendix B: Configure PrintAnywhere for CPS Authentication

Management

When using an authentication scheme such as LDAP, the PrinterOn Server performs authentication validation on behalf of mobile application users. Print requests submitted from mobile applications that leverage PrinterOn’s Document API must first communicate with the PrinterOn Server prior to delivering the print request to PrintAnywhere. This workflow allows the PrinterOn Server to validate a user’s authentication credentials. To enable this workflow, PrintAnywhere must be configured to allow CPS to manage user authentication. If this option is not enabled, PrintAnywhere will not allow users to submit print jobs without

first confirming their authentication credentials.

The following configuration will provide the most commonly used configuration mode. Additional details that may pertain to your configuration are available in the PrintAnywhere Administrator Guide.

1. Login to PrinterOn Configuration Manager

2. Select the ‘Advanced’ tab, then select ‘Components’

3. Select ‘Configure’ on the ‘Print Anywhere Server component 4. Select the ‘networking tab

5. Under “Status Server” enable “Allow CPS to Manage Authentication” 6. Select ‘Apply Settings’ to save the configuration

(36)

Appendix C: PrinterOn Server Email Printing User Lookup Services

To communicate with CPS, PrintAnywhere® must be given access rights and credentials to request user information. The following section will describe the steps necessary to create the API credentials to be configured in PrintAnywhere.

1. Ensure you are logged into PrinterOn Configurations Manager.

2. Click on the Advanced tab, then select ‘Configure’ for ‘Central Print Services’ 3. Select the ‘API’ tab

4. Select the ‘Green Plus sign’ to add a new API user account.

5. Enter a new username and password for the CPS API user. This information will later be set in the PrintAnywhere Configuration tool. (This will be described in detail further in this documentation.) 6. Under the “Access Keys” click the Green Plus sign to generate a new key.

(37)

PrinterOn Server Install and Configuration Guide

|

37

Trademarks and Service Marks

The following are trademarks or registered trademarks of PrinterOn Inc. in Canada and other countries: PrinterOn®, PrintAnywhere®, Print Simply Anywhere®, PrintWhere®, PRINTSPOTS®, the PrinterOn Logo, the PrinterOn Symbol, PrintConnect™ and PrintValet™ are trademarks and/or registered trademarks of PrinterOn.

The following are trademarks or registered trademarks of other companies:

Windows, Internet Explorer, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio are trademarks or registered trademarks of Microsoft Corporation.

iPad, iPhone and AirPrint and OS X are trademarks or registered trademarks of Apple.

iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used by Apple under license.

Android, Chrome OS and Chromebook are trademarks or registered trademarks of Google Inc. BlackBerry is a registered trademark of BlackBerry, Ltd.

Other brands and their products are trademarks or registered trademarks of their respective holders.

Copyright Notice

© Copyright 2015 by PrinterOn Inc.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of PrinterOn Inc.

Disclaimer:

PrinterOn Inc. makes no warranty with respect to the adequacy of this documentation, programs, or hardware, which it describes for any particular purpose, or with respect to the adequacy to produce any particular result. In no event shall PrinterOn Inc. be held liable for special, direct, indirect, or consequential damages, losses, costs, charges, claims, demands, or claim for lost profits, fees, or expenses of any nature or kind.

References

Related documents

This new option will allow the user to print product labels from sales order detail lines, using user-defined fields in Inventory Management and Sales Order to control the

When printing a document using PrinterOn’s Printing Services, you may be supplied or requested to enter a Privacy Release Code.. PrinterOn’s Privacy Release Codes are like

The Details page will also provide quick access to features such as deleting saved printers and adding printer email address information to contacts...

CDBG will use the parallel TSEP ranking criterion general scoring definitions to rank the project concept and technical design for the proposed CDBG project.. CDBG will use

The Fire Department is recommending that a contract for a Heavy Rescue Squad to Pierce Manufacturing in the amount of $389,627. We anticipate delivery within

Electronic Total Station Instruments Global Positioning System (GPS) Digital Photogrammetric Systems Land and Geographic Information system (LIS/GIS)... • Measures horizontal

Best for expert print users Advanced finishing options Supports mobile printing Most print queue options Supports mixed OS.. The only solution to choose that gives you

For example, if the upper end of the voltage window were 260 VDC on equalize and the recommended equalization voltage per cell shown in the battery data sheet was 2.4 V/C, the