Valeh Nazemoff, Acolyst
Sr. Vice President
Session Code BI01
Speaker Bio
Specializing in enterprise business performance
management initiatives:
assessments, strategic visions, roadmaps, design,
and more…
Collaboration with organization’s IT, legal, financial,
marketing, and other departments.
Clients have included:
USPS, PBGC, SSA, DLA, NIH, SBA, LMCO, IRS, Army,
etc…
Forthcoming Author:
The 4 Intelligences of the Business Mind (2014)
Collaboration for Big Data, Business Intelligence, and Mobile
Initiatives
Session Agenda
Data is of no use anymore if you can’t demonstrate the value through
collaboration. Do you know why you need to collaborate and what information you
need? When it comes to initiatives such as Big Data, Business Intelligence
reporting, and Mobilizing, where do you start?
Key Essentials Required During the Planning Stage
Considerations in Capturing Source Data
Mapping Data Gathered
Importance of Communication, Metadata, Change Management, Gap Analysis
Ways to Leverage Data Models using CA ERwin®
Do you have a collaboration plan?
Why are you collaborating?
Promote Health
Who will you be collaborating with?
(Internally / Externally, Partners, Clients)
Doctors, Nutritionists, Yoga Instructors, Fitness / Wellness Centers
What are you collaborating?
People (Diabetics) / Healthier Lifestyle
When do you collaborate?
(Connection Point)
Diabetic Workshop
Where do you collaborate?
Online, Virtual
How do you collaborate?
Mobile Device
Collaborating Mindsets
Start communicating from the view
of the business….
Create a Common Language
What does this mean to a business user?
How does this impact business?
Talk the business language
How does governance impact and relate to business?
Switch Your Brain
Communication – Organization / Department
10
Data and IT Governance
Standards (ITSM, ITIL), Risk Management
Compliance, Audit, Legal
Business Performance Management
Visibility into their Organization
Analytics, SLA, etc
Strategic Initiatives
(Cloud, Big Data, BI,
Mobility …)
Executives
Compliance
Officer
Risk Officer
QA / Audit
Officer
Legal Officer
HR
Finance
Sales
Customer
Partner
External
Project Management Life Cycle (PMLC) and
Software Development Life Cycle (SDLC)
IT
Legal
Achieve a common vocabulary between business & technical users!
12
3. What
Copyright © 2013 CA. All rights reserved.
Example: Merging of Records in Healthcare
several applications
1st system captures the date and time of
a procedure in specified fields
2nd system allows for the user to enter
the date and time within the notes
section of the system
Results: inconsistency, risk of missing data,
and data integration issues that would need
to be assessed.
Metadata
Organizing and Integrating
A Look at SLAs and Importance
Why is there hesitation with implementing formal SLAs?
#1 Reason: Afraid it is used to manage the employees
SLA implementation best when Executive Sponsored
To help improve process
To evaluate and strategize
Method for communication
SLAs can be of importance when transitioning into the cloud, big
data, BI, mobile and other initiatives
SLAs Support Collaboration
• Better negotiation
and manage relationships
with providers
• Recoup penalties, reduce
disputes
• Incentivize the performance
needed
• Better communicate
the business value of IT
• Meet business expectations
for service quality
• Better allocate finite
resources by managing
business demand for quality
• Maximize value from service
providers
• Establish clear mutual
understanding of service level
requirements
• Standardize SLM process
• Take corrective action to meet
business expectations
• Reduce cost of manual data
gathering and reports
Change Management
5. Where
Importance of Gap Analysis
6. How
Oracle
Creating a Data Inventory
Create a visual inventory of source
and target systems
Build consistent database structures
Know what data you have:
Support Data Consistency:
MySQL
DB2
Teradata
Sybase
SQL
Server
MySQL
DB2
Teradata
SQL
Server
Sybase
Oracle
Visualize
Information Flow
From Data to Cloud, Big Data, BI, Mobile
Sample Measures, Metrics, KPIs
Airport Investigative Analysis
Flight Level Calculations
Scheduled and Planned Times
How well an airport’s arrival / departure capacity used based on
demand
Airport Arrival Rates (AAR)
Airport Departure Rates (ADR)
Arrival Utilization (Metric)
Departure Utilization
Airport Utilization (Metric / KPI)
Weather Conditions (KPI)
Linkage, Cause & Effect, Root Cause
E
Teamwork
Innovation
P
Quality Technology
Utilizing Social Media
C
Experience
Loyalty
F
Grow Revenue
Reduce Cost
Strategic Initiatives
Financial Results
Customer Satisfaction
Internal Process
Learning & Growth
4 Key Intelligences
Financial, Customer, Visual, Employee
4 Key Intelligences
Performance Management Process Flow
SLAs are Key / Strategy Map…Heart of a Roadmap
Survey IT for Services, Mgmt Rpts, KPIs,
Targets
Identify IT Industry KPIs, SLA, Targets
Gap Analysis Scorecard Methodology Process Kickoff Meetings with IT Management Identify Strategic Priorities & Objectives
Demo Initial Views (Cascade & Display Options) Approve? No Yes Implement Process / KPI Changes Design Scorecard Prototypes Strategy Map 1. Strategic Priorities 2. Objectives 3. KPIs /Targets No Build Scorecards Deliver Scorecard
IT Executives
IT Service Providers / Liaison
Industry
Approve? No Completed In Process Review Responses /Follow up Interviews -Metrics & KPIs -Data Sources -SLA Targets -Services
