Avaya Client Application Release 6.3 Presentation. Graphic in this presentation are subject to change

Avaya Client Application

Release 6.3 Presentation

Avaya Client Applications R6.3 (Beta Sept, GA Dec 2013)

Lync Integration
_{Lync 2013}

Avaya Lync SIP client
Message Waiting Indicator
VPN’Less access (via SBC)
VDI Voice (SIP)

Share My Bridge:

Ad-Hoc Aura Conference and Collaboration
Video SRTP

Office/Web Browser
_{Windows 8,}
Office 2013,

SharePoint 2010/13

IE 10, Firefox and Chrome
One-XC

Avaya Client Applications for Microsoft Lync 2010/13

Preserves user experience

• Click-to-call, telephony/video presence, multi-call handling

• Choice of Calling Modes

• Escalate from IM to Avaya voice / video call

• Lync sign-in, simple install

• Mid Call Control (Release, Hold and Retrieve, DTMF, Transfer and Conference)

Client-side integration

• No Lync voice licenses or devices

• Uses Lync Client SDK

Multi-platform support

• On-premise & Office 365 options

• Avaya Aura® _CM

• CS 1000 with Collaboration Package

• CS 1000 (with ACE 6.2 FP1) New1
Extends to Microsoft stack

Avaya Client Applications 6.3

Experience with Avaya Lync Integration

Click to Call from Internet Explorer

Click to Call from Office Suite Click to Call from Outlook

Call presented in Lync conversation window Click to Join or Host

Avaya Client Applications:

Click to Join/Host Conference

Click to Join/Host Conference from MSFT Outlook

– Works with most conference bridges

– Up to 10 bridges / delegate profiles New

– Conference Bridge Wizard scan for users bridge details

– Bridge populated to Meeting Location in meeting invite and in body of email New

– Join conference call Activate from:

– Calendar invite, Calendar, Meeting reminder

– Utilizes Chairperson/Participant details – Supports Outlook delegate profiles New

– Launch Web Collaboration Session

Call control through Flare on Windows and

Avaya Client Applications 6.3

Lync 2013

Avaya Client Applications 6.3

Lync 2013

d My Video Picture in Picture Jim’s Video End Call Share My Bridge Start Video Options Start/Stop Video Start Voice / Mute

Voice Options: Mute, Hold, Audio

Avaya Client Applications 6.3

Lync 2013 Voice options panel (Mid Call control)

Select to Mute UnMute the call Hoover over to see Option Panel Mute UnMute

Tabs for Dial Pad, and Audio

Settings views

Hold Retrieve

Avaya Client Applications 6.3

Lync 2013 Escalate IM to Voice to Video

Avaya Client Applications 6.3

Lync 2013 Two Party Voice / Video Call

Toast Pop up on incoming call Video Call

Avaya Client Applications 6.3

Lync 2013: Avaya Aura® System 6.3 (SIP client)

SIP Device Avaya Aura® Communication Manager Avaya Aura® Session Manager H323 Device Active Directory LYNC

1. Microsoft Lync Standard CAL (end user license) required.

ACA for Microsoft Lync Avaya one-X® (SIP) Video Calling to a Avaya Flare® Experience on iPad (SIP) Lync 2010 or Lync 2013

Avaya Client Collaboration

Desk Phone, Other Phone and Computer Mode

Avaya Aura SM (SIP) +

CCE Add-in

Internet

Lync

Edge Server

Avaya Client Applications 6.3

Avaya Aura® System (SIP client) Internet deployment

SIP Device Avaya Aura® Communication Manager Avaya Aura® Session Manager H323 Device Active Directory Avaya one-X® (SIP) Video Calling to a Avaya Flare® Experience on iPad (SIP) Lync 2010 or Lync 2013 Avaya Client Collaboration Desk Phone, Other Phone and Computer Mode

Avaya Aura SM (SIP) +

CCE Add-in

(via Lync Integration)

ACA for

Microsoft Lync Avaya Session

Avaya Client Applications 6.3

Lync 2013: Avaya Aura® System 6.3 (VDI Voice Deployment)

Avaya Client Applications 6.3

Lync 2013: Share My Bridge

Quick Launch of My Audio /

Video conference bridge

Quick launch of My

Launch My A/V Bridge

and Collaboration session directly from a IM session

Sends Participant IM with

Conference/Collaboration details

Lync Integration user can

perform click on URL in IM to Access bridge & Collaboration Session

Avaya Client Applications 6.3

Share My Bridge Wire Frames

IM session established

Hover over Collaboration Icon user will be

presented with an options window

User can select the bridge they want to use

(1 of 10) and the access number (1 to 10) – Dropdown choices are persistent

Hover over the Conference Icon chevron will

provide a menu of options

Click on the conference icon and the

top-most item is executed

Avaya Client Applications 6.3

Lync 2013: Share My Bridge In a call or conference call

Call is established
Options are:

– Launch My Collaboration

– Send IM to other users to invite then to join bridge, Launch

collaboration (Paper Plane Icon)
User also has the option to copy

Avaya Client Applications

New Microsoft Application and Browser Functionality

Native Outlook 2010 and 2013

– Avaya or Lync IM and Presence in Contact card

– Click to IM, Call, Join/Host Conference call

IE, Firefox and Chrome

– New Avaya Contact card

– Matches Contact details with user Enterprise details (AD) – Click to IM Call and Joining &

Hosting Meetings

– Rich Avaya or Lync Presence – Integrates into Web Based