VM-8 USB Desktop Audio Device Installation Guide

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VM-8 USB Desktop Audio Device Installation Guide

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99 AAuussttiinn DDrriivvee,, MMaarrllbboorroouugghh,, CCTT 0066444477 ((886600)) 229955--88110000 wwwwww..eesssseennttiiaalltteell..ccoomm ssaalleess@@eesssseennttiiaaltlteell..ccoomm

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Table of Contents

Introduction...3

Parts List ...3

Hardware Connections ...4

Windows XP Audio Device Hardware Configuration...4

Windows 7 Audio Device Hardware Configuration...10

WAVE 4.8 Desktop Communicator Software Configuration ...12

Appendix ...17

Microsoft .NET Framework (Option) ...17

ETC Driver Utility Installation (Option)...18

USB Microphone Removal Procedure (Option) ...20

Uninstall ETC Volume Control (Option) ...20

Specifications ...21

VM-8 Hardware Product Limited Warranty ...21

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Introduction

ETC’s VM-8 programmable microphone is designed to integrate with desktop VoIP (Voice Over Internet Protocol) applications – in this case Twisted Pair’s WAVE Desktop Communicator. The VM-8 is ideal for situations where a multi-channel, plug-n-play, desktop audio interface is needed.

With virtually any USB (Universal Serial Bus) compliant PC and 3rd party VoIP desktop application software, the VM-8 enables “mouse free” interaction with up to eight channels of audio without the need to ‘point-and-click’ on the Desktop Communicator itself.. This allows the user to speak on the

‘hoots’ while performing other tasks on the PC. An RJ45 (Registered Jack) port is provided for connecting up to four external PTT (Press To Talk) switches giving the user twelve available Tx/Rx (Transmit/Receive) channels.

This guide will cover configuring the VM-8 in Windows XP Pro, Windows 7, and WAVE.

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NOOTTEE:: InIn a a WiWinnddoowwss 9595,, XPXP,, oorr ViVissttaa enenvviirroonnmmeenntt wwhheerree ththee mimiccrroopphhoonnee mamayy bebe didissccoonnnneecctteedd,, wewe hahavvee inincclluuddeedd ththee didirreeccttiioonnss onon dodowwnnllooaaddiinngg WWiinnddoowwss .N.NEETT FrFraammeewwoorrkk 4,4, ininssttaalllliinngg ETETCC DrDriivveerr UtUtiilliittyy,, aanndd MMiiccrroopphhoonnee ReRemmoovvaall PrProocceedduurree. If the microphone is ‘permanent’, and will not be disconnected, you may choose to skip these steps.

NOTE: The application software versions used in this guide are Windows XP Pro, Windows 7, Microsoft .NET Framework 4, and WAVE 4.8 (which requires Internet Explorer 7 or higher). If you are using any other versions of these products your windows may look different. Linux is noted in this manual, although the VM-8 has not been tested with it. The screen shots in this manual were taken with a VM-4. If you are installing a VM-8, your screens will reflect that.

Parts List

The VM-8 (Figure A) comes equipped with a USB “A/B” 2.0 cable (Figure B) and ETC Utility disc (Figure c)

Figure A Figure B Figure C

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Hardware Connections

Plug the “A” end of the USB 2.0 cable into an available USB 2.0 port on your computer (Figure D) and the “B” end into the back of the VM-8 (Figure E). Upon properly connecting the VM-8 it will install automatically with Windows/Linux drivers when you power on your computer. Please note that it takes the system time to recognize new hardware has been hooked up, and that the VM-8 should not be disconnected until “New Hardware Installed” message is displayed.

Figure D Figure E

Windows XP Audio Device Hardware Configuration

Click on SSoouunnddss,, SSppeeeecchh,, aanndd AAuuddiioo DDeevviicceess icon located in the CCoonnttrrooll PPaanneell (Figure 1).

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Figure 1

Click on the SSoouunnddss aanndd AAuuddiioo DDeevviicceess icon (Figure 2). Check “PPllaaccee vvoolluummee iiccoonn iinn tthhee ttaasskkbbaarr”

box so you can access these settings quicker in the future if needed (Figure 3).

Figure 2 Figure 3

To ensure proper VM-8 Microphone performance, sound card settings must be adjusted after initial device installation (or sudden disconnect or power loss). Click on the AAddvvaanncceedd button in the

DeDevviiccee vvoolluummee box (Figure 4). The ETC VM-8 SSppeeaakkeerr mixer window will open. If your window does NOT show a MMiiccrroopphhoonnee device you will need to activate it. From the OOppttiioonnss drop down menu choose PPrrooppeerrttiieess (Figure 5)

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Figure 4 Figure 5

In the PPrrooppeerrttiieess window check the MMiiccrroopphhoonnee box (Figure 6) then click the OOKK button (Figure 7).

Figure 6 Figure 7

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You will see a MMiiccrroopphhoonnee device for ETC VM-8 in the SSppeeaakkeerr window. Using your cursor, move the SSppeeaakkeerr (master) volume lever up to the recommended playback level shown (Figure 8)

Figure 8

The MMiiccrroopphhoonnee volume lever must be down all the way and the Microphone Mute box must chcheecckkeedd ((FFiigguurree 99))

FiFigguurree 99

ATTENTION:

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The microphone Mute box must be checked.

An unchecked Mute box will cause echo on the network and down-time for troubleshooting your installation.

The Recording volume for the VM-8 can now be adjusted. From the OOppttiioonnss drop down menu choose PPrrooppeerrttiieess (Figure 10).

Figure 10

In the PPrrooppeerrttiieess window click on the ReReccoorrddiinngg circle (Figure 11). Click the OOKK button (Figure 12).

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.

Figure 11 Figure 12

The WaWavvee InIn (recording level) window will appear. Adjust the volume to the recommended level (Figure 13). Close out the WWaavvee IInn window (Figure 14), and any other windows left open, and your VM-8 is ready to be configured with WAVE Desktop Communicator software.

Figure 13 Figure 14

NOTE: The VM-8 utilizes standard Windows/Linux USB audio device drivers. If the unit is disconnected without using the ETC Utility, the settings may revert to default levels. These levels should be checked upon reconnection in the event the VM-8 becomes suddenly disconnected or loses power.

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Windows 7 Audio Device Hardware Configuration

Click on the SSoouunnddss icon located in the CCoonnttrrooll PPaanneell (Figure 15).

Figure 15

In the SSoouunndd window, choose the PPllaayybbaacckk tab, select SSppeeaakkeerrss EETTCC VVMM--88 DDeeffaauulltt DDeevviiccee,, and click the PPrrooppeerrttiieess button (Figure 16). In the SSppeeaakkeerrss PPrrooppeerrttiieess window, choose the LLeevveellss tab.

Adjust the SSppeeaakkeerrss level to 90, the MMiiccrroopphhoonnee level to 0 (zero), and MMUUTTEE tthhee MMiiccrroopphhoonnee (Figure 17).

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Figure 16

Figure 17

ATTENTION: The microphone speaker icon must be in mute mode. An un-muted microphone

will cause echo on the network and down-time for troubleshooting your installation.

Click the OOKK button to return to the SSoouunndd window (Figure 18). In the SSoouunndd window, choose the ReReccoorrddiinngg tab, select MMiiccrroopphhoonnee EETTCC VVMM--88 DDeeffaauulltt DDeevviiccee,, and click the PPrrooppeerrttiieess button (Figure 19).

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Figure 18 Figure 19

In the MMiiccrroopphhoonnee PPrrooppeerrttiieess window, choose the LLeevveellss tab. Adjust the MMiiccrroopphhoonnee level to 80 (Figure 20). Click the OOKK button to return to the SSoouunndd window (Figure 21).

Figure 20 Figure 21

WAVE 4.8 Desktop Communicator Software Configuration

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The VM-8 is now ready to be software configured for WAVE. The WWAAVVEE DDeesskkttoopp CCoommmmuunniiccaattoorr can be started by clicking on the WAVE icon. The first screen to appear in WWAAVVEE DDeesskkttoopp

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Coommmmuunniiccaattoorr is your LLooggiinn screen. Click on the SSeerrvveerr:: drop down menu and choose the correct WAVE Management Server URL or address (Figure 22). Click on the UUsseerr NNaammee:: drop down menu and type in or choose the correct name (Figure 23).

Figure 22 Figure 23

Type in the correct PPaasssswwoorrdd:: (Figure 24). Click on the NNeettwwoorrkk AAddaapptteerr:: and choose the correct adapter (Figure 25)

Figure 24 Figure 25

Click the LLooggiinn button (Figure 26) The PPrrooffiillee SeSelleeccttiioonn window will open. Click on ZZoonnee:: and choose the correct network zone (Figure 27)

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Figure 26 Figure 27

Click the OOKK button (Figure 28) and wait for the WWAAVVEE DeDesskkttoopp CoCommmmuunniiccaattoorr window to open.

The WWAAVVEE DDeesskkttoopp CCoommmmuunniiccaattoorr window will open showing no assigned channels. To begin configuration click on the “WW” button (Figure 29).

Figure 28 Figure 29

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Figure 30

The Channels & Tabs window will open showing the UUnnaassssiiggnneedd CChhaannnneellss.. ClCliicckk oonn ththee fifirrsstt c

chhaannnneell yyoouu wwaanntt ttoo aaccttiivvaattee ((HHoooott 11 iinn tthhiiss eexxaammppllee)) ((FFiigguurree 3311)).. Click on the AAdddd cchhaannnneell ttoo ttaabb arrow to add the channel to CChhaannnneell TTaabbss ((default TTaabb 11)) ((Figure 32)).

Figure 31 Figure 32

Click on the next channel you want to activate (Hoot 2 in this example) and click on the AAdddd chchaannnneell toto ttaabb arrow to add the channel to CChhaannnneell TaTabbss (default ( TaTabb 1)1) (Figure 33). Repeat the

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procedure until you have activated all desired channels. To arrange the channels in the order you want (this is how they will display in your WWAAVVEE DeDesskkttoopp CoCommmmuunniiccaattoorr window) use the MMoovvee d

doowwnn or MMoovvee uupp arrow (Figure 34)

Figure 33 Figure 34

Click the AAuuddiioo tab. From the SSppeeaakkeerrss:: drop down menu choose ETC VM-8 (Figure 35). From the M

Miiccrroopphhoonnee:: drop down menu choose ETC VM-8 (Figure 36).

Figure 35 Figure 36

Click the HHoott KKeeyyss tab and scroll to the bottom of the list. Click on the TTaallkk oonn CChhaannnneell:: you want to

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This allows operation of a minimized Wave client.Repeat this procedure until all channels have been programmed.

Figure 37 Figure 38

Click the OOKK button to save changes and close the PPrreeffeerreenncceess screen (Figure 39). The WWAAVVEE D

Deesskkttoopp CCoommmmuunniiccaattoorr screen will appear with all programmed channels. You can transmit audio three ways: by clicking on the TTaallkk button (Figure 40), pressing the VM-8 channel transmit button, or using the hot keys sequence on the keyboard.

Figure 39 Figure 40

Appendix

Microsoft .NET Framework (Option)

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Note: The following steps are highly recommended if the microphone will be unplugged on a regular basis.

When a USB audio device is disconnected the volume levels usually revert back to the factory default settings. For maximum ETC equipment operation, these levels need to be set and stay constant. The provided ETC Utility (installed later in this guide) uses Microsoft’s .NET Framework 4 to achieve this. Microsoft's .NET Framework 4 is free and can be downloaded at http://www.microsoft.com/NET/

ETC Driver Utility Installation (Option)

By a quirk of Windows, sound devices were never meant to be portable / removable. Some of these drivers date back to Windows-95 era. Since there are no provisions for portability, when a device is disconnected the volume levels usually revert back to what is programmed in the hardware of the soundcard. With the ETC series of USB microphones and sound cards this can be inconvenient.

ETC’s Driver Utility makes sure the volume settings remain constant. This is a service running in Windows, not actually a driver in the strict sense. As the volume changes these values are written to the Registry. When a microphone is removed and later re-plugged, the previous volume levels are read out of the registry and set in the Windows mixer panel.

Insert the provided Utility disc (Figure C, pg. 3) and open the UUSSBB PrProodduuccttss folder (Figure 42). In the USUSBB PrProodduuccttss folder, click on the IIMMPPOORRTTAANNTT–– RREEAADD MMEE FFIIRRSSTT icon (Figure 42A) and read the enclosed text message (Figure 43). Make sure you copy the CCOOPPYY TTOO YOYOUURR DEDESSKKTTOOPP zipped folder to your local computer’s desktop (Figure 43A).

Figure 42 Figure 42A

Figure 43 Figure 43A

Once you have copied (or moved) the CCOOPPYY TTOO YYOOUURR DDEESSKKTTOOPP folder, open it and click on the

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Figure 44 Figure 45

Click the FFiinniisshh button (Figure 46). When IInnssttaallllaattiioonn CoCommpplleettee is shown,, click the CClloossee button (Figure 47).

Figure 46 Figure 47

The actual Batch file must be started now. Click on the SSTTAARRTT icon (Figure 48). The C:C:\\WWIINNDDOOWWSS\\ssyysstteemm3322\\ccmmdd..eexxee window will open and run through the process of activating the volume control service (Figure 48). When the process stops, close the window. To verify the

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volume control service is running, check for the EETTCC icon in the system tray (the lower right corner of the screen by the clock) (Figure 49).

Figure 48 Figure 48A Figure 49

USB Microphone Removal Procedure (Option)

By right clicking on the EETTCC icon in the system tray (Figure 49), the UUnnpplluugg MMiiccrroopphhoonnee dialog box opens. Click on UUnnpplluugg MiMiccrroopphhoonnee (Figure 50). The Volume Control window will open. Click the OKOK button (Figure 51). A DDiissccoonnnneecctt CCoommpplleettee message will appear in the VVoolluummee CCoonnttrrooll window (Figure 52).

Figure 50 Figure 51 Figure 52

The Disconnect Complete window will self close as soon as the process is successfully stopped.

The ETC Volume Control service will automatically restart the next time a microphone is plugged in.

Uninstall ETC Volume Control (Option)

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Go to the CC::\\WWIINNDDOOWWSS\\ssyysstteemm3322\\ccmmdd..eexxee directory run “stop.bat” (see Figure 48 pg 20). This stops and removes the service.

In the Windows Control Panel under “Add or Remove Programs” find ETC Volume Control and click the RReemmoovvee button.(Figure 53).

Figure 53

Click the Yes button to remove the program (Figure 54)

Figure 54

Specifications

• Frequency Response: 150 – 6kHz

• Distortion .05% at max output

• 5 VDC USB Powered

• Size: 4” W x 5.5” H x 5.5” D

• Weight: .75 LB

• 150mA Nominal Current Consumption

• 8 BTUs per Hour Output

• 175 Hz – 6.5 KHz Bandwidth Limited Frequency Response

• 568b compliant RJ-45

VM-8 Hardware Product Limited Warranty

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ETC warrants that your ETC hardware product shall be free from defects in material and workmanship for the length of time specified in the Warranty Periods below, beginning from the date of purchase. Except where prohibited by applicable law, this warranty is nontransferable and is limited to the original purchaser.

This warranty gives you specific legal rights, and you may also have other rights that vary under local laws Remedies

ETC’s entire liability and your exclusive remedy for any breach of warranty shall be, at ETC’s option, (1) to repair or replace the hardware, or (2) to refund the price paid, provided that the hardware is returned to the point of purchase or such other place as ETC may direct with a copy of the sales receipt or dated itemized receipt. Shipping and handling charges may apply except where prohibited by applicable law. ETC may, at its option, use new or refurbished or used parts in good working condition to repair or replace any hardware product. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer or for any additional period of time that may be applicable in your jurisdiction. This warranty does not cover problems or damage resulting from (1) accident, abuse, misapplication, or any unauthorized repair, modification or disassembly; (2) improper operation or maintenance, usage not in accordance with product instructions or connection to improper voltage supply;

or (3) use of consumables, such as replacement batteries, not supplied by ETC except where such restriction is prohibited by applicable law.

How to Obtain Warranty Support

Before submitting a warranty claim, we recommend you contact ETC support at support@essentialtel.com for technical assistance. Valid warranty claims are generally processed through the point of purchase during the first thirty (30) days after purchase; however, this period of time may vary depending on where you purchased your product – please check with ETC for details. Warranty claims or other product related questions should be addressed directly to ETC. The addresses and customer service contact information for ETC can be found in the documentation accompanying your product and on the web at www.essentialtel.com.

Limitation of Liability

ETC SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF ETC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

©Essential Trading Systems Corps. All intellectual property rights in this publication are owned by Essential Trading Systems Corps. and are protected by United States copyright laws, other applicable copyright laws and international treaty provisions. Essential Trading Systems Corps. Retains all rights not expressly granted. No part of this publication may be reproduced in any form whatsoever or used to make any derivative work without prior written approval by Essential Trading Systems Corps. No representation of warranties for fitness for any purpose other than what is specifically mentioned in this guide is made either by Essential Trading Systems Corps. or its agents. Essential Trading Systems Corp. reserves the right to revise this publication and make changes without obligation to notify any person of such revisions or changes. Essential Trading Systems Corps. may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time. All rights reserved.

Endorsement of ETC or ETC’s products is not implied by use of other companies product names. To ensure highest quality, ETC reserves the right to change product specifications at any time.

Windows® is a registered trademark of Microsoft Corporation in the United States and other countries Linux® is a registered trademark of Linus Torvalds.

WAVE® is a registered trademark of Twisted Pair Solutions

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