How To Use Secureanything On A Mac Or Ipad (For A Mac)

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Webroot SecureAnywhere User Guide for Mac OS X

March, 2013

© 2012-2013 Webroot Software, Inc. All rights reserved. Webroot is a registered trademark and

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Getting Started 1

Installing SecureAnywhere 2

Creating a Webroot account 8

Using the SecureAnywhere interface 10

Using the main window 10

Using the menu bar 11

Responding to alerts 13

Scanning for Malware 15

Running scans 16

Viewing the latest scan results 16

Running a scan immediately 17

Managing detected threats 19

Changing the scan schedule 21

Changing the scan settings 23

Shielding Your Mac 25

Managing shields 26

Changing Realtime shield settings 30

Changing Web Threat shield settings 33

Using Web Threat protection 36

Surfing websites 36

Using search engines 37

Managing Quarantine 39

Managing quarantined items 40

Managing file detection 44

Saving a threat log 48

Managing Your Account 51

Viewing your account details 52

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Managing saved sites 69

Capturing login credentials 72

Capturing login credentials while in a website 72

Defining login credentials from the SecureAnywhere website 74

Logging in to saved sites 77

Logging in to sites from a browser 77

Logging in to sites from the SecureAnywhere website 78

Generating secure passwords 79

Updating site profiles 81

Exporting user names and passwords 84

Importing passwords from other applications 87

Using Form Fill profiles 89

Creating Form Fill profiles 89

Using Form Fill profiles to populate web forms 91

Editing Form Fill profiles 91

Setting Password Manager preferences 94

Using other browsers 99

Using Advanced Tools 101

Controlling active processes 102

Saving a scan log 104

Submitting a file for analysis 105

Using the System Analyzer 107

Setting Preferences 109

Setting general preferences 110

Defining proxy server settings 112

Glossary 115

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To get started with Webroot SecureAnywhere, see the following topics:

Installing SecureAnywhere 2

Creating a Webroot account 8

Using the SecureAnywhere interface 10

Using the main window 10

Using the menu bar 11

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Installing SecureAnywhere

You can install SecureAnywhere on Mac OS X 10.7 or 10.8 and above. An Internet connection is required to install the software.

To install the software:

1. Download the SecureAnywhere installer to your Mac. 2. Double-click wsamac.dmg to open the installer.

3. Drag the Webroot SecureAnywhere icon into the Applications folder.

4. Open the Applications folder by double-clicking the folder icon.

5. In the Applications folder, double-click the Webroot SecureAnywhere icon to begin activation. 6. In the first activation window, select a language from the drop-down box and click Next.

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7. In the next panel, enter your keycode and click the Activate button.

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9. When the system prompts you to allow SecureAnywhere to make changes, enter your Apple system password and click OK.

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the required information and click Register Now. For more information about account creation, see "Creating a Webroot account" on page 8.

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12. When Safari asks you to confirm the installation, click the Install button.

13. If you have the Complete or Internet Security Plus editions, Safari asks if you want to install the extension "Webroot," which includes Password Management functions (see"Getting started with the Password Manager" on page 62for more information). Click Install if you want to use the Password Management features.

A dialog opens while the Password Manager is configured to your browser.

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This icon indicates that the Web Threat shield is enabled. See"Using Web Threat protection" on page 36.

This icon indicates that the Password Management features are enabled. It is grayed-out when you first install the extension. If you have already created an account, you can click on the icon and enter your login credentials to begin using Password Management. See"Getting started with the Password Manager" on page 62.

14. When the Activation Successful screen opens, click the Scan Now button.

SecureAnywhere begins scanning your Mac for viruses, spyware, and other potential threats. If it detects threats during the scan, it prompts you to move the items to quarantine. In quarantine, the items are rendered inoperable and can no longer harm your system or steal data. For more information, see "Managing detected threats" on page 19.

15. In the Scan Complete window, click Close.

The main window opens. For more information, see"Using the SecureAnywhere interface" on page 10. After the initial scan, SecureAnywhere automatically scans your Mac daily and constantly monitors activity as you surf the Internet. You do not need to launch a scan yourself or schedule scans. SecureAnywhere does all the work for you in the background.

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Creating a Webroot account

By creating a Webroot account, you can access the Password Management features from the SecureAnywhere website atmy.webrootanywhere.com. Password Management is available with the Complete and Internet Security Plus editions.

Note: For more information about Password Management, see"Getting started with the Password Manager" on page 62.

To create an account:

1. Open your browser and go tomy.webrootanywhere.com. 2. Click Sign up now.

3. Complete the registration information.

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A Confirm Registration page opens. SecureAnywhere requests two randomly selected characters of the security code you specified when you created the account.

6. Enter the requested characters of your security code, then click Confirm Registration Now.

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Using the SecureAnywhere interface

The SecureAnywhere interface provides access to all functions and settings. The interface includes the main window and the menu bar.

Using the main window

To display the main window, click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu.

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To show your Mac’s overall protection status, the interface changes colors as follows: l Green. Your Mac is secure.

l Yellow. One or more potential risks require your attention. l Red. One or more critical items require your intervention.

Using the menu bar

When the SecureAnywhere interface is active, the menu bar provides SecureAnywhere options:

The following table describes the drop-down menu items under Webroot SecureAnywhere. Webroot SecureAnywhere

About SecureAnywhere Shows the SecureAnywhere version number.

Preferences Allows you to change system preferences, scan schedules, and other settings.

My SecureAnywhere Account

Shows your keycode and other account details.

Check for Updates Downloads and applies the latest program updates. Hide Webroot

SecureAnywhere

Hides the main window, but does not shut down SecureAnywhere protection. If you want to shut down protection, click the Webroot icon in the menu bar and select Shut Down SecureAnywhere.

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System Tools

System Control Allows you to adjust the threat-detection settings for all programs and processes running on your Mac.

Reports Allows you to save a scan log, which might be helpful if you are working with Webroot Support to determine the cause of a problem. Submit a File Allows you to send the file to Webroot for analysis.You might want to submit a file if you think it's causing problems or if you know it's safe and want it reclassified.

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Responding to alerts

If SecureAnywhere detects a potential threat on your Mac, it may open an alert similar to the following example. The alert prompts you to make a decision on whether to ignore this message or continue:

l If you aren't sure how to manage this item, we recommend that you click OK to block it. l If you are absolutely certain that the detected activity is legitimate, click Ignore to proceed.

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To learn more about scanning your Mac for malware, see the following topics:

Running scans 16

Viewing the latest scan results 16

Running a scan immediately 17

Managing detected threats 19

Changing the scan schedule 21

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Running scans

Scans run automatically every day, at about the same time you installed SecureAnywhere. For example, if you installed SecureAnywhere at 8 p.m., it always launches a scan around 8 p.m. It will not disrupt your work, nor will it launch while you play games or watch a movie. During scans, SecureAnywhere searches all areas where potential threats can hide, including drives, files, and system memory. It looks for items that match our threat definitions, match descriptions in our community database, or exhibit suspicious behavior.

See the instructions below for viewing the latest scan results and for running a scan immediately.

Viewing the latest scan results

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

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Running a scan immediately

Although scans run automatically, you can launch a scan at any time. An immediate scan might be necessary if you surfed a high-risk website (networking, music, or adult entertainment), downloaded high-risk items (screen savers, music, or games), or accidentally clicked on a suspicious pop-up advertisement. You can run a scan from the menu bar or from the main window.

To run a scan from the menu bar:

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To run a scan from the main window:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

2. Click Scan for Threats.

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Managing detected threats

If SecureAnywhere detects a threat or suspicious file, it prompts you to manage the item.

Note: We recommend that you move all items to quarantine, where they are rendered inoperable. If you

determine later that you need a file, you can restore it to its original location.

To manage threats:

1. In the Items Found panel, review the list of file names.

2. Keep the checkboxes selected, so items will be moved to quarantine.

If you recognize a filename and know that you need it to run an application, you can deselect its

checkbox. For any items you deselect, SecureAnywhere restores them to their original locations. Do not restore a file unless you are absolutely sure it is legitimate.

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4. In the Items Quarantined dialog, click Continue.

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Changing the scan schedule

SecureAnywhere launches scans automatically every day, at about the same time you installed the software. However, you can change the scan schedule to run at different times if you want. You can also change the following schedule options:

Scan Schedule options Scan immediately at startup if SecureAnywhere misses a scheduled scan

Launches a scheduled scan within an hour after you turn on your Mac. If you disable this option,

SecureAnywhere ignores missed scans. Don't perform scheduled scans when on

battery power

Helps conserve battery power. If you disable this option, scans will run while your Mac is disconnected from a power source.

Don't perform scheduled scans when a full screen application or game is open

Ignores scheduled scans when you are viewing a full-screen application (such as a movie) or a game. Deselect this option if you want scheduled scans to run anyway.

To change the scan schedule:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

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3. In the Preferences window, select Scan Schedule on the left.

4. Make sure Enable Scheduled Scans is selected, then enter the scan frequency and time in the fields. 5. If you want to change a setting, select its checkbox to disable it (uncheck the box) or activate it (check

the box).

Note: If you want to return to the recommended settings, click Reset Scan Schedule. To return to the recommended settings for ALL preferences, you can click Reset All.

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Changing the scan settings

Scan settings provide advanced users with a little more control over scanning performance.

To change the scan settings:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

2. From the menu bar, select Webroot SecureAnywhere, then Preferences.

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4. If desired, select the Scan mounted drives checkbox to include USB flash drives, external hard drives, disk image files, and other types of "mounted drives."

5. Select the type of scan, either Full scan or Quick scan.

A Full scan thoroughly searches for all types of threats in all areas. This is the default scan that runs automatically. A Quick scan is a surface scan of locations where threats are commonly found. This scan runs quickly, but may miss some types of inactive malware that launch after a system reboot.

Note: If you want to return to the recommended Scan settings, click Reset Scan Settings. To return to the recommended settings for ALL preferences, you can click Reset All.

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To manage shielding activities, see the following topics:

Managing shields 26

Changing Realtime shield settings 30

Changing Web Threat shield settings 33

Using Web Threat protection 36

Surfing websites 36

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Managing shields

As you surf the Internet, the shields automatically block and quarantine any threats that attempt to download and run on your Mac. If a shield detects an item that it classifies as a potential threat or an item it does not recognize, it opens an alert. The alert asks if you want to allow the item to run or if you want to block it. If you aren't sure what to do, we recommend blocking the file.

SecureAnywhere includes two types of shields:

l Realtime shield. Controls how threats are blocked and quarantined on your Mac. l Web Threat shield. Protects your system as you surf the Internet.

The shields are preconfigured, based on our recommended settings. You do not need to configure any settings yourself unless you are an advanced user and would like to modify shield behavior.

To view shield status or to disable shields:

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2. From the main window, click Mac Security.

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Changing Realtime shield settings

The Realtime shield controls how threats are blocked and quarantined on your Mac. Webroot already configured this shield with our recommended settings, but you can adjust them if you want.

The following table describes the shield options: Realtime shield settings

Automatically quarantine previously blocked files

Sends an application file to quarantine if you had blocked and quarantined that file before. If you deselect this option, SecureAnywhere launches a scan if it detects the file again. Automatically block

suspected threats when detected on execution

Opens a notification if you attempt to launch an application that might be a threat. SecureAnywhere then scans the directory where the application resides. When the scan completes, it gives you the option of quarantining the items or allowing them to remain in their current locations.

Scan files when written or modified

Scans any new or modified files that you save to disk. If this option is deselected, it ignores new file installations.

Block threats automatically if no user is logged in

Stops threats from executing, even when you are logged off. Threats are sent to quarantine without notification.

Monitor keyboard activity for keyloggers

Prevents keyloggers from capturing keystrokes. A keylogger is a type of system monitor that can record all keystrokes on your Mac. Keyloggers may be used for legitimate purposes, but can also be installed without your knowledge and used to record sensitive information.

Monitor services running on the system

Monitors the folders of system services running on your Mac, and protects against unwanted activity. If SecureAnywhere detects changes in the folders, it opens an alert to notify you of the change and allows you to block future warnings for the application that made the change. System services are programs that load

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To change Realtime shield settings:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

2. From the menu bar, select Webroot SecureAnywhere, then Preferences.

3. In the Preferences window, select Realtime Shield on the left.

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Note: If you want to return to the recommended settings, click Reset Realtime Threat Shield. To return to the recommended settings for ALL preferences, you can click Reset All.

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Changing Web Threat shield settings

The Web Threat shield protects your Mac as you surf the Internet. If it detects a website that may be a threat, it blocks the page and asks if you want to continue despite the warning. In addition, this shield analyzes all the links on a search results page. It displays an image next to each link that signifies whether it’s a trusted site or a potential risk. For more information about using Web Threat protection while surfing or using search engines, see"Using Web Threat protection" on page 36.

Note: During installation, SecureAnywhere prompted you to install the Safari extension. If you declined

to install it, you cannot use Web Threat protection. If you decide later to turn on Web Threat protection, SecureAnywhere will then prompt you to install the Safari extension. For instructions on enabling the shield, see "Managing shields" on page 26.

To change Web Threat shield settings:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

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3. In the Preferences window, select Web Threat Shield on the left.

To override website filters:

1. Click Edit Website Overrides.

2. In the dialog, enter a website name in the field (in the form of "www.sitename.com") and click Add Website. In the table, select whether you want to allow this website (click the Allow radio button) or you want to block it (click the Block radio button).

3. Click Close.

4. If Safari is open, quit the browser and reopen it.

Website filter changes won't take effect until you restart Safari.

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To enable or disable website filtering:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

2. From the main window, click Mac Security. 3. Click the Shields tab.

4. Click the slider button next to the shield name to turn it on or off. If the blue indicator is to the left, the shield is on. If the blue indicator is to the right, the shield is off.

Be aware that if you disable a shield, your Mac is vulnerable. The SecureAnywhere interface turns yellow (warning state).

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Using Web Threat protection

To detect websites associated with potential threats, the Web Threat shield analyzes URLs (web addresses) as follows:

l When you enter the URL for a website or click a link to a site, SecureAnywhere runs the URL through its malware-identification engine. If the site is associated with malware, the Web Threat shield blocks the site from loading in your browser.

l When you use a search engine, SecureAnywhere analyzes all links displayed on the search results page by running the URLs through its malware-identification engine. It then displays an image next to each link that signifies its risk level. For example, if a site is known for spreading malware infections, the Web Threat shield displays a warning next to the link.

For Web Threat protection to work, make sure that the Web Threat shield is enabled, as described in

"Changing Web Threat shield settings" on page 33. You can also determine if it's enabled by looking for the W button in the Safari taskbar:

Surfing websites

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We recommend that you navigate away from this page (close the browser tab or click your browser’s Back button). However, if you still want to access the site despite the warning, click Proceed to blocked site. If you access this site frequently and don’t want this alert to appear again, click the checkbox at the bottom: I know this site, don’t warn me again. The Web Threat shield will then add the website to a trusted whitelist and will load the page directly the next time.

Using search engines

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To learn more about managing items in quarantine, see the following topics:

Managing quarantined items 40

Managing file detection 44

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Managing quarantined items

As SecureAnywhere scans and shields your Mac, it removes all items associated with threats. It then disables their operation and moves them to a holding area, called quarantine. While in quarantine, threats can no longer harm your Mac or steal your information. You do not need to delete them, unless you want to conserve disk space.

Note: Your safest action is to keep items in quarantine until you determine that all programs still work

properly after the scan. If you discover that some legitimate programs cannot function after an item was moved to quarantine, you can restore the item to its original location.

To view and manage items in quarantine:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

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3. From the Mac Security window, click the Quarantine tab.

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5. If you want to delete or restore files:

l If you want to remove an item permanently, check the box next to its pathname and click Permanently Delete. Keep in mind that permanently deleted files can never be restored. l If you want to move the item back to its original location, check the box next to its

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Managing file detection

If you want more control over scans and shielding behavior, you can use Detection Configuration to specify one of the following actions:

l Allow. Ignore a file during scans and shielding.

l Block. Stop a file from executing or being written to your Mac.

l Monitor. Watch the program to determine if it is legitimate or related to malware.

To manage file detection:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

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3. From the Mac Security window, click the Quarantine tab.

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This list includes files you may have restored (allowed). You can also add files to this list.

You can change the configuration for files already listed in this panel, or you can include other files by clicking the Add File button.

5. In the right column, select the radio button for either Allow, Block, or Monitor.

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Saving a threat log

If you want to investigate an infection with Webroot Support, you can save a threat log and send it to Webroot. The threat log shows details about threats removed from your Mac.

To save a threat log:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

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4. Under View Quarantine, click Save Threat Log.

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To learn more about your SecureAnywhere account, see the following topics:

Viewing your account details 52

Activating a new keycode 54

Renewing your subscription 56

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Viewing your account details

You can view your keycode and the time remaining on your subscription from the My Account window.

To view account details:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

2. From the main window, click My Account.

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Activating a new keycode

If you receive a new keycode from Webroot, you can activate it from the My Account window.

To activate a new keycode:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

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3. In the My Account window, click Activate a New Keycode.

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Renewing your subscription

You can renew your subscription from the My Account window.

To renew SecureAnywhere:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

2. From the main window, click My Account.

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Checking for updates

SecureAnywhere automatically sends program updates to your Mac (provided it is connected to the Internet and you did not deactivate the Automatically download and apply updates setting in General Preferences). When an update occurs, a message opens briefly in a dialog box at the top right of the screen. You may also see a message from Safari asking you to allow these updates for the toolbar extensions (shown below). If you see this message, click Install to continue.

If you want to disable automatic updates (see"Setting general preferences" on page 110), you can manually check for updates whenever it is convenient.

To check for SecureAnywhere updates:

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2. From the main window, click My Account.

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To get started with SecureAnywhere password management, see the following topics:

Getting started with the Password Manager 62

Using the Password Manager toolbar 66

Managing saved sites 69

Capturing login credentials 72

Capturing login credentials while in a website 72

Defining login credentials from the SecureAnywhere website 74

Logging in to saved sites 77

Logging in to sites from a browser 77

Logging in to sites from the SecureAnywhere website 78

Generating secure passwords 79

Updating site profiles 81

Exporting user names and passwords 84

Importing passwords from other applications 87

Using Form Fill profiles 89

Creating Form Fill profiles 89

Using Form Fill profiles to populate web forms 91

Editing Form Fill profiles 91

Setting Password Manager preferences 94

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Getting started with the Password Manager

If you have the Complete or Internet Security Plus edition, you can use the Password Manager with Safari, Chrome, and Firefox. The Password Manager allows you to:

l Automatically fill in login credentials to access your favorite websites quickly and easily.

l Automatically fill in web forms with a personal profile, such as an address, phone numbers, and credit card numbers.

l Generate secure passwords for all your commonly used websites.

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SecureAnywhere uses the same encryption method employed by the US Government for Top Secret data. The encrypted data is meaningless to Webroot and to anyone else without the decryption key. This key is stored on your own computer and is created using your email address and master password. This personal data is never sent over the Internet.

To get started with Password Management:

1. Open SecureAnywhere on your Mac and make sure the Password Management component is configured. To check configuration:

l Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

l From the main window, click Identity & Privacy.

If the component installed successfully, the panel displays "Online Password Management is currently installed." If this is the case, skip to Step 2.

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As SecureAnywhere installs the toolbar to your browser, the following message appears.

2. Open your browser and make sure you see the Webroot icon in the toolbar. The icon is grayed out until you click it and log in with your Webroot account credentials. The examples below show how the icons appear for Safari or Chrome, and Firefox. (You can also hover your mouse over the icons for pop-up descriptions.)

Safari and Chrome:

Firefox:

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When the Passwords component is configured, the Set Up Account Now button changes to Go to Passwords. (This may take about 15 minutes.)

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Using the Password Manager toolbar

You can access Password Manager functions from your browser’s toolbar. When you are signed in to your Webroot account from the toolbar, SecureAnywhere can automatically fill in your login credentials for sites that require a user name and password. The toolbar also allows you to access favorite sites, auto-fill data into web forms, and other tasks.

To access Password Manager functions in your browser's toolbar:

1. Open Safari, Chrome, or Firefox.

2. Log in to your SecureAnywhere account by clicking the Webroot icon in your browser’s toolbar. When you click the grayed-out icon, a dialog opens where you can enter your user name (email address) and password for your Webroot account. (If the icon is not grayed out, you are already logged in.) The examples below show how the dialog appears for Safari/Chrome and for Firefox.

Safari/Chrome:

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3. Once you are logged in, click on the icon again to display the Passwords dialog.

Depending on which browser you are using, the dialog will look slightly different between Safari/Chrome and Firefox:

Safari/Chrome:

Firefox:

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Safari and Chrome: Password functions

Access websites previously saved in your profiles.

Access groups of websites you previously defined in your profiles.

Access Form Fill commands, which you can use to populate fields in the currently displayed website.

Create a system-generated password for an open website, which is a more secure method of defining passwords.

Access additional Password Manager functions: printing, refreshing the site display, importing profiles from another password

application, exporting your SecureAnywhere passwords to a spreadsheet, deleting your cache, and setting Password Manager preferences.

Firefox: Password functions

Recently Used Click the arrow to access a list of saved sites that you recently visited.

Sites Click the arrow to access a list of all saved sites, organized by group. If you did not specify a group for a site, that site is listed under (none).

Fill Forms Click the arrow to access Form Fill commands.

Preferences Open the Preferences dialog for modifying the behavior of the Password Manager.

Help Open the Webroot SecureAnywhere Help website.

Tools Access additional Password Manager functions: printing, refreshing the site display, importing profiles from another password

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Managing saved sites

You can access all your saved credentials and other Password Manager information from your account in the SecureAnywhere website. This site allows you to add, edit, and delete profiles.

To access the Password Manager functions from the SecureAnywhere website:

1. Log in tomy.webrootanywhere.com. 2. Click Go to Passwords.

The Passwords page looks similar to the following example. When you begin saving login credentials and organizing them in groups, the definitions appear under the Sites tab.

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Passwords page

Sites Provides a list of password-managed sites. You can edit, open, or delete previously defined sites and the groups you created for them. See"Capturing login credentials" on page 72.

Favorites Provides a list of sites you have designated as a favorite when you captured login credentials for the site. You can view, edit, and delete sites in your Favorites list.

Form Fill profiles Provides a list of profiles you have defined to fill in forms. You can view, edit, and delete Form Fill profiles. See"Using Form Fill profiles" on page 89.

Passwords Provides a list of generated passwords. You can view, edit, and delete generated passwords. See"Generating secure

passwords" on page 79. MyIdentity actions >

Add site

Allows you to manually define login credentials for a password-managed site. See"Capturing login credentials" on page 72. MyIdentity actions >

Add group

Allows you to define a group for password-managed sites. Groups help you organize sites into categories for easier viewing.

MyIdentity actions > Add a Form Fill profile

Allows you to define a profile that will be used to fill in forms automatically. A profile includes such personal information as your name, address, and credit card numbers. This feature saves you from manually typing your personal data into web forms every time you make an online purchase, complete a survey, and so on. For instructions,"Using Form Fill profiles" on page 89.

MyIdentity actions > Open all Favorites

Allows you to open sites that you specified as Favorites. All the sites open at once in separate tabs of your web browser, which can be convenient if you use the Passwords page as your browser’s home page.

MyIdentity actions > View deleted items

Allows you to view and recover any groups or sites you previously deleted.

MyIdentity actions > View history

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Passwords page MyIdentity actions > View Never list

Allows you to suppress the toolbar prompts for specific websites. In the dialog, select the type of prompts to suppress and enter the websites where you do not want to see those prompts.

MyIdentity actions > Install

Bookmarklets

Allows you to create Bookmarklets, which help you access data if you are traveling, have a mobile browser, or are using an unsupported browser. See"Using other browsers" on page 99. MyIdentity actions >

Import data

Allows you to import data from another password-management application. For instructions, see"Importing passwords from other applications" on page 87.

MyIdentity actions > Export data

Copies your user names and passwords into an Excel

spreadsheet. For instructions, see "Exporting user names and passwords" on page 84.

Recently visited sites

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Capturing login credentials

When you are logged in to your Webroot account from the browser toolbar, the Password Manager

automatically detects any information you enter into login fields and prompts you to capture the credentials. Later, when you open that website again, the Password Manager can populate the login fields or log you in automatically.

Two methods are available for capturing login credentials:

l Open a website and allow the Password Manager to capture the information as you type it. This is the quickest method.

l Manually define login credentials while your are logged into the SecureAnywhere website, in the Passwords page.

Capturing login credentials while in a website

1. Make sure you are logged in to your Webroot account. See"Using the Password Manager toolbar" on page 66.

2. Open a website that requires login credentials, such as a banking site or social media site. 3. Log in to the website with your user name and password.

The Password Manager detects the user name, password, and URL.

4. Look for the Password Manager prompt at the top of the browser (see the following example). Click Save Site.

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5. If desired, you can change the name (appears on your Sites list), add notes, select a group, and select other options. See the following table for more information.

6. When you're done, click Save at the bottom of the panel.

Add Site dialog

URL This is the web address. Do not change the URL. Name SecureAnywhere automatically fills in a site profile

name, which appears on your list of profiles. If desired, you can change it to something simple, such as "My Credit Union."

Group You can define a name for a group or select one from the list (if you already defined groups). By defining a group, you can organize sites by categories, such as Banking and Shopping. If you do not enter a group, the site is

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Add Site dialog

Username This is the user name that you entered in the site. You can change it, if you want.

Password This is the password you entered in the site. You can change it, if you want.

Notes Optionally, you can enter any notes that apply to this website, such as a PIN number for a credit card. Favorite If you access this site frequently, you can select this

checkbox to save this site to your Favorites list. You can quickly access your Favorites from the Groups icon. Require Password

Reprompt

If you want to protect a particular site, secure note, or Form Fill profile so that any access using the information stored in the Password Manager requires your Webroot master password, click this checkbox. This setting provides additional control of individual sites, such as a bank login, where you want additional security.

Never AutoFill Select this checkbox if you do not want your user name and password displayed in the login fields when you access the site. This is an extra security step, which hides your login credentials from view.

Enabling this option does not automatically log you in when you manually navigate to the site. The login fields show the Webroot icon to indicate that the site is saved with Webroot, but you must click the site's sign-in button to log in.

AutoLogin If you want to bypass the login fields and access the website automatically, select this checkbox.

After you click Save, the system stores the information in a profile. The next time you access this website, make sure you are signed in to your Webroot account so the Password Manager can automatically fill in your login credentials. See"Logging in to saved sites" on page 77.

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2. On the far right of the panel, click Add site under "MyIdentity actions."

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4. Fill in the Add Site dialog, as described in the "Add Site Dialog" table in the previous section. 5. Click the Add site button.

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Logging in to saved sites

After you define a site profile with login credentials, the Password Manager can automatically log in to the site from a web browser.

Logging in to sites from a browser

1. Make sure you are logged in to your Webroot account. See"Using the Password Manager toolbar" on page 66.

2. You can log in to a site from the browser toolbar or by opening the website:

l Toolbar: Click the Webroot icon in the toolbar. For Safari/Chrome (see the example below), click on the site name to open the next panel, then click Launch. For Firefox, click Sites, then select a group and site name.

l Website: In your browser, open the website. If you previously defined a profile for this website, the Password Manager remembers your login credentials and displays the Webroot icon at the end of the fields. The user name and password fields are automatically filled in, unless you selected Never AutoFill for this profile.

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Logging in to sites from the SecureAnywhere website

1. Log in tomy.webrootanywhere.comand click Go to Passwords.

The Passwords page looks similar to the following example. Your saved sites appear in the Sites tab and in the Favorites tab (if you made this site a "favorite").

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Generating secure passwords

You can use the Password Manager to generate a strong, hack-resistant password for any website. A strong password is difficult to guess and helps protect you from identity theft. You don't need to remember these automatically generated passwords. When you access this web page again, the Password Manager automatically fills in the password field for you.

To use the password generator:

1. Make sure you are logged in to your Webroot account. See"Using the Password Manager toolbar" on page 66.

2. After logging in, click the Webroot icon again.

For Safari/Chrome, click the Generate icon at the bottom:

For Firefox, select Generate Secure Password from the drop-down menu.

3. In the Generate Password dialog, you have several options for selecting a password:

l Look at the password currently displayed in the top field (see the following example). If you are satisfied with that password, click Save.

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Once you click Save, the new password is filled into the web page's Password and Confirm Password fields.

Password Generation options

Password Length Determines the number of characters for your password. Pronounceable Creates a password with consonants and vowels that do not

generate an actual word, but can be pronounced and remembered.

A-Z ... a-z.... 0-9 ... Special Includes capitals, lower case, numbers and special characters, depending on the checkboxes you select.

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Updating site profiles

You can modify site profiles from the web browser's toolbar or from your account in the SecureAnywhere website.

To update site profiles:

1. Access the Edit Site dialog, using one of these methods:

l Toolbar. Make sure you are logged in to your account (see"Using the Password Manager toolbar" on page 66). Open the Password functions by clicking the Webroot icon in the toolbar. For Safari/Chrome (see the example below), click the site name or the arrow (>) to move to the next dialog, then click Edit. For Firefox, click Sites, then select a group and site name.

l SecureAnywhere website. Log in tomy.webrootanywhere.comand click Go to Passwords. Locate the row for the site you want to change, then click Edit.

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2. Edit the profile information.

The following table describes the fields in this dialog. Passwords page

URL The URL of the website's login page, which should not be modified unless the URL has changed.

Name The name you want to give this profile, such as "My Bank." Group A group you defined and assigned to this site (if any). User name Your login name for the site.

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Passwords page Require

Password Reprompt

If you want to protect a particular site, secure note, or Form Fill profile so that any access using the information stored in the Password Manager requires your Webroot master password, click this checkbox. This setting provides additional control of individual sites, such as a bank login, where you want additional security. Never AutoFill Select this checkbox if you do not want your user name and

password displayed in the login fields when you access the site. This is an extra security step, which hides your login credentials from view.

Enabling this option does not automatically log you in when you manually navigate to the site. The login fields show the Webroot icon to indicate that the site is saved with Webroot, but you must click the site's sign-in button to log in.

AutoLogin If checked, the Passwords feature bypasses the login fields and logs in to the website automatically.

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Exporting user names and passwords

You can use the Export feature to transfer all your Password Manager data into a CSV (comma separated values) file or to an encrypted file. The Export function is available from the SecureAnywhere website or from the browser toolbar.

To export data using the browser toolbar:

1. Make sure you are logged in to your Webroot account. See"Using the Password Manager toolbar" on page 66.

2. Open the Password functions by clicking the Webroot icon in the toolbar.

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Excel.

l Form Fill Profiles: Saves your form fill profiles to a CSV file that can be loaded into Excel.

l Webroot Encrypted File: Saves your profile data to an encrypted file for archival.

5. In the prompt, enter your Webroot master password and click Sign In. 6. Select a directory and enter a file name, then click Save.

To export data using the SecureAnywhere website:

1. Log in tomy.webrootanywhere.comand click Go to Passwords. 2. Under MyIdentity actions, click Export data.

3. From the dialog, enter your SecureAnywhere master password and click OK.

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4. Click Save to File or Send to Printer.

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Importing passwords from other applications

If you are currently using another password-management application, you can import data from that application into SecureAnywhere’s Password Manager.

To import data using the browser toolbar:

1. Make sure you are logged in to your Webroot account. See"Using the Password Manager toolbar" on page 66.

2. Open the Password functions by clicking the Webroot icon in the toolbar.

3. For Safari/Chrome (see the example below), click the Advanced icon (located at the bottom right), then click Import. For Firefox, click Tools, then Import From.

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5. Follow the on-screen instructions for importing passwords from that application. (Since every password application is unique, the instructions for importing data from each one is also unique.)

To import data using the SecureAnywhere website:

1. Log in tomy.webrootanywhere.comand click Go to Passwords. 2. Under MyIdentity actions, click Import data.

3. From the dialog, click the arrow next to the Import data from field and select a password-management application. Click Continue.

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Using Form Fill profiles

You can use the Password Manager to automatically populate web forms with your personal data. To do this, you create a Form Fill profile, which can include your name, address, credit card number, and other

information. For example, you may want to create a profile with all your contact information, and several profiles for each credit card you use for Internet shopping. Then you can use a personal profile to automatically fill in your name and address in the fields, and another profile to automatically fill in your credit card

information.

Creating Form Fill profiles

1. Create a profile using the browser toolbar or the SecureAnywhere website.

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l SecureAnywhere website. Log in tomy.webrootanywhere.comand click Go to Passwords. Under MyIdentity actions, click Add Form Fill profile. Then select either Add Full profile or Add Credit Card profile.

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2. In the Name field (located at the upper left), enter a name for this profile, such as Personal Info or My Visa.

3. Enter as much information as you want in each field. Click on the other tabs to move between panels and access other fields.

4. The Custom Fields tab can be used to create fields that aren’t listed in this Form Fill dialog. In Text, enter the text from a field on a web page. In Value, enter the information you want automatically filled into that field. (Multiple lines are allowed, but keep in mind that multiple lines can only be filled into a multi-line text box, not a single-line text box.)

5. If you want to require a SecureAnywhere master password before editing the Form Fill information, click the checkbox for Require Password Reprompt (at the upper right).

6. When you’re done, click OK.

Using Form Fill profiles to populate web forms

Once you define Form Fill profiles, you can use them to populate your personal information into web fields from a browser.

1. Access a website that requires you to enter personal information into fields (name, address, credit card, and so on).

The Password Manager toolbar opens.

2. Click Fill Form and select the profile from the drop-down menu. (If you want to fill only specific fields, use your mouse to highlight the fields before you select the profile.) If this toolbar does not display, open the Password functions by clicking the Webroot icon in the toolbar. Click the FormFill icon at the bottom of the panel, then click the desired profile.

The Password Manager transfers any information that applies to the fields.

Editing Form Fill profiles

You can manage and access all your Form Fill profiles from a browser or from the Passwords page of your online SecureAnywhere account.

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l Toolbar. Make sure you are logged in to your account (see"Using the Password Manager toolbar" on page 66). Open the Password functions by clicking the Webroot icon in the toolbar. Click the FormFill icon at the bottom of the panel, then click the profile name you want to edit. In the next dialog, click Edit.

l SecureAnywhere website. Log in tomy.webrootanywhere.comand click Go to

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Setting Password Manager preferences

In the Advanced options, you can set Password preferences for notifications, hotkeys, and program behavior.

To set Password Manager preferences:

1. Make sure you are logged in to your Webroot account. See"Using the Password Manager toolbar" on page 66.

2. Open the Password functions by clicking the Webroot icon in the toolbar.

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4. You can access the different types of preferences by clicking the following options in the left panel: l General. Controls how sites open and how the Password Manager fills in fields.

l Notifications. Controls each notification that appears in the toolbar when you perform certain tasks. By default, all of the notifications are enabled.

l HotKeys. Defines key combinations that you want to use for common Password Manager tasks.

l Advanced. Provides options for added security.

See the following tables for further descriptions of preferences. 5. When you’re done, click Save.

General preferences

Open New Pages in... Choose whether you want the Password Manager to launch websites in new tabs, new windows, or within the tab you are using. By default, it opens a web page in a new tab.

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General preferences Automatically Fill Login Information

The Password Manager automatically populates login fields with your user name and password.

Default Form Fill Profile If you want to use a Form Fill hotkey (available from HotKeys > Fill in Default Form Fill Profile), use this setting to select the profile you want to use as the default. If you don't want the Password Manager to overwrite data in fields that are already filled, select the Do not overwrite ... checkbox.

Notifications

Offer to Generate Secure Passwords

Whenever you access a site that requires you to define a password, the Password Manager opens a prompt for generating a secure password.

Show Form Fill Notifications Whenever you access a web page with a form, such as billing information for online shopping, the Password Manager opens a prompt for using a Form Fill profile. Note: If you have enabled the Show certain

notifications only after click setting, you may need to click within one of the web fields to open the prompt. Show certain notifications

only after click

This setting restricts how often the Password Manager opens prompts. For example, it does not prompt you to fill a web form until you have clicked within one of the fields. This setting reduces the frequency of prompts in the notification bar.

Show Fill Notification Bar The Password Manager opens a drop-down toolbar when it detects a web form.

Show Save Site Notification Bar

The Password Manager prompts you to save the login data for an unsaved site after you have logged in the first time.

Show Change Password Notification Bar

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Hotkeys

Generate Secure Password Opens the Generate Secure Password dialog.

Recheck Page Forces the Password Manager to check the page again, which can be helpful if the web page has changed since you last accessed it.

Fill in Next Login (When Multiple)

Opens a prompt for the next site profile, which is helpful if you have multiple logins stored for the same domain or URL.

Fill in Previous Login (When Multiple)

Opens a prompt for the previous site profile, which is helpful if you have multiple logins stored for the same domain or URL.

Submit Form Automatically submits a login or web form. Save All Entered Data Automatically captures all login data for the page,

which is helpful if the site requires more than a user name and password (for example, a PIN number). The Password Manager shows you the captured data in a dialog box, where you can edit the settings for the site before saving the profile.

Logoff Ends your Password Management session and logs you out of any sites opened with the Password Manager. Fill in Default Form Fill

Profile

Populates web fields with your default Form Fill profile, which you must define in General Preferences. Open Popover Opens the Passwords dialog from the toolbar.

Advanced

Automatically login to sites if time since last login > (seconds)

The Password Manager automatically logs you in to a website after 25 seconds, if you have been logged off. You can set a higher or lower amount of time.

Warn before filling insecure forms

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Advanced

Respect AutoComplete=off; allow websites to disable AutoFill

This setting allows websites to disable the Password Manager's Auto-fill feature.

Clear Clipboard after use (seconds)

As a security measure, the Password Manager clears your clipboard after 30 seconds. You can change it to a lower or higher amount of time.

Open login dialog when start browser.

When you open a browser, the Password Manager login prompt opens along with it. This setting saves you from clicking on the Webroot icon in the toolbar to log in to Password Management.

Clear filled fields on logoff For an extra security step, this setting removes text from filled fields when you log out of the Password Manager.

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Using other browsers

If you want to use a browser other than Safari, Firefox, or Chrome, you can create Bookmarklets to enable password functions.

To create Bookmarklets:

1. Log intomy.webrootanywhere.comand click Go to Passwords. 2. From the MyIdentity actions panel, click Install Bookmarklets.

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3. Click on a tab for the browser you want to use.

Instructions for that browser appear in the lower panel.

4. Follow the instructions to create the Bookmarklets, then click OK. 5. To use the Bookmarklet, go to your browser and click on the bookmark.

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To learn more about advanced tools, see the following topics:

Controlling active processes 102

Saving a scan log 104

Submitting a file for analysis 105

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Controlling active processes

The Active Processes feature allows you to adjust the threat-detection settings for all programs and processes running on your Mac.

To adjust settings for active processes:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

2. From the menu bar, select System Tools, then System Control.

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4. For each process, you can select the radio button to: l Allow. Allows the process to run on your system.

l Monitor.Watches the process and opens an alert on suspicious activity.

l Block. Stops the process from running on your system. Do NOT block a process unless you are absolutely certain it is non-essential.

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Saving a scan log

If you want to investigate what SecureAnywhere scanned and what it found, you can save a scan log. This log might be helpful if you are working with Webroot Support to determine the cause of a problem.

To save a scan log:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

2. From the menu bar, select System Tools, then Reports.

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Submitting a file for analysis

If a file on your system is causing problems or if you know a file is safe and want it reclassified, you can send the file to Webroot for analysis.

To submit a log file for analysis:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

2. From the menu bar, select System Tools, then Submit a File.

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4. Use the Browse button to select the file that you want Webroot to analyze.

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Using the System Analyzer

System Analyzer is a simple utility that quickly scans for threats, security vulnerabilities, and other computer problems. After the scan, it displays a report that describes any vulnerabilities it found. It also provides recommendations about enhancements that can increase system performance, privacy, and protection.

To run System Analyzer:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

2. From the menu bar, select System Tools, then System Analyzer.

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3. You can view more items by clicking the Switch to list view link on the lower left or click Save Summary to save it in HTML format.

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To learn more about setting preferences, see the following topics:

Setting general preferences 110

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Setting general preferences

You can change the behavior of the program in General Preferences, which are described in the table below: General settings

Automatically download and apply updates

Downloads product updates automatically without alerting you.

Reduce resource use when intensive applications or games are detected

Suppresses SecureAnywhere functions while you are gaming, watching videos, or using other intensive applications.

Allow Webroot

SecureAnywhere to be shut down manually

Displays a Shutdown command in the system tray menu. If you deselect this option, the Shutdown command is removed from the menu.

Fade out warning messages automatically

Closes warning dialogs in the system tray after a few seconds. If you disable this option, you must manually click on a message to close it.

Save disk space by saving fewer details in log files

Saves disk resources by saving only the last four log items.

Hide the Webroot license keycode on screen

Blocks your license keycode from displaying on the My Account panel.

To change general preferences:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

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3. In the Preferences window, select General on the left.

4. If you want to change a setting, select its checkbox to disable it (uncheck the box) or activate it (check the box). Then click Close.

Note: If you want to return to the recommended settings, click Reset General Settings. To return to the

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Defining proxy server settings

If you use a proxy server to connect to the Internet, you must define the proxy connection data; otherwise, Webroot cannot send updates to your computer. (A proxy server is a computer system or router that acts as a relay between your computer and another server.) For further information about your proxy environment, contact your proxy server’s administrator.

To define proxy server settings:

1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu).

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3. In the Preferences window, select Proxy Settings on the left.

4. Enter the proxy settings, which are described in the following table. Proxy settings

Proxy Type Select HTTP Proxy from the drop-down box.

Authentication Method Select an authentication method from the drop-down box. Host Enter the IP address or the fully qualified domain name of the

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A adware

Software designed to display advertisements on your system or hijack web searches (rerouting searches through its own web page). It may also change your default home page to a specific website. Adware generally propagates itself using dialog boxes and social engineering methods.

K keycode

Your keycode is the 20-character license that identifies your Webroot account. If you purchased the product online, the keycode is provided in an email from Webroot. If you purchased the product in a store, the keycode is provided in the retail box. After installation, the My Account panel lists your keycode.

keylogger

A system monitor that records keyboard activity. Keyloggers can be used for legitimate purposes, but can also record sensitive information for malicious purposes.

M malware

Malicious software that is designed to destroy or harm your computer system. Malware includes viruses, spyware, adware, and all types of threats.

P

phishing

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Q

quarantine

Webroot's holding area for spyware, viruses, and other potentially unwanted applications. The quarantine process does not delete items from your computer. Rather, it renders them inoperable and stores them in a safe place where they cannot cause any harm. You do not need to delete items in quarantine, unless you want to preserve storage space. You can also restore an item from quarantine, if necessary.

S scan

Webroot's process of searching for potential threats on your computer, such as spyware and viruses. It then moves items to quarantine, where they are rendered inoperable.

shield

Webroot's method of guarding your system while you browse the Internet. If the shields detect spyware or other potential threats attempting to download, they respond in one of two ways. If the item is a threat, the shield moves it to quarantine. If the item is unknown or a potential threat, the shield opens an alert message that asks you to allow it or block it.

spyware

A program that may either monitor your online activities or install programs without your knowledge. Spyware may get bundled with freeware, shareware, or email attachments. You can also accidentally install spyware by clicking on dialog boxes in websites. Once installed, spyware can send information about your online activities to a third party for malicious purposes.

T

Trojan Horse

A program that takes control of your computer files, allowing a hacker to install, execute, open, or close programs. A Trojan is usually disguised as a harmless software program. It may also be distributed as an email attachment. When you open the program or attachment, the Tropjan can launch an auto-installation process that downloads third-party programs onto your computer.

Figure

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