G-SPEED es Mac Installation Guide

G-SPEED eS INSTALLATION GUIDE

Page 1

G-SPEED™ eS

Mac Installation Guide

G-Technology Inc.

Tel: (310) 449-4599

Fax: (310) 449-4670

[email protected]

P/N GSPEED eS v1.2

TABLE OF CONTENTS

1. INTRODUCTION (Pg 4) 2. SAFETY PRECAUTIONS 3. SYSTEM REQUIREMENTS 4. WHAT’S IN THE BOX

5. G-SPEED eS OVERVIEW (Pg 5)

6. OPTIONAL G-TECH PCIe RAID CONTOLLER OVERVIEW 7. G-SPEED eS AUDIBLE ALARMS (Pg 6)

8. SETTING UP G-SPEED eS WITH THE G-TECH PCIe RAID CONTROLLER

9. G-TECH RAID CONTROLLER WEB GUI (Pg 8)

10. CHANGING THE G-TECH RAID CONTROLLER MODE (Pg 9) 11. CONFIGURING TWO G-SPEED eS UNITS IN

RAID 5 MODE (Pg 11)

12. WHAT TO DO IN THE EVENT OF A DISK DRIVE FAILURE (Pg 15)

13. TECHNICAL SUPPORT (Pg 17) 14. LIMITED WARRANTY

APPENDIX A – DETAILED INFORMATION ON USING THE WEB GUI APPENDIX B – EXPLANATION OF RAID LEVELS

G-SPEED eS INSTALLATION GUIDE

G-SPEED eS INSTALLATION GUIDE

G-SPEED eS INSTALLATION GUIDE

Page 4 1. INTRODUCTION

Thank you for purchasing G-SPEED eS from G-Technology, Inc. (G-Tech)! Specifically designed for professional content creation applications, G-SPEED eS features a high-speed 3Gbit/sec eSATA interface and provides RAID 0, 1, 5, 10 and JBOD functionality when used in conjunction with the optional G-Tech PCI Express (PCIe) RAID controller. Up to four G-SPEED eS units can be attached to the G-Tech RAID controller for storage capacities to 16 TB and data rates over 600 MB/sec. G-SPEED eS supports multi-stream video editing workflows on Mac Pro workstations.

If you purchased G-SPEED eS with the G-Tech PCIe RAID controller, the system has been set up at the factory in RAID 0 mode. The controller also supports RAID 1, 5, 10 and JBOD modes. Refer to Section XX if you wish to change the mode of operation.

2. SAFETY PRECAUTIONS

The disk drives contained in your G-SPEED eS are delicate electronic instruments and are susceptible to damage due to excessive physical shock. Place the unit in a vented area away from moisture or liquids. Please handle the unit with care. Do not open the case. Doing so will void the warranty. If the

Product is returned with damage caused by improper handling, the warranty will be void and liability will rest with the user.

3. SYSTEM REQUIREMENTS

• Apple Mac Pro (Intel Mac) workstation • Mac OS X 10.4.x or higher

• G-Tech PCIe RAID Controller or third party port multiplier aware eSATA host adapter

Optional G-Tech 4-port, PCIe x4 RAID Controller

4. WHAT’S IN THE BOX

Take a moment to ensure that the following items are included in the box. If anything is missing, please call G-Tech at (310) 449-4599. Please keep the shipping container and packing materials. In the unlikely event that you need to

return G-SPEED eS to us for any reason, you must use the G-Tech shipping container. If the Product is returned damaged caused by improper packaging, the warranty will be void and liability will rest with the user.

• G-SPEED eS storage system

• 4 removable SATA drive modules (installed in unit) • (2) disk module keys

• 1-meter eSATA cable • AC Power cable

G-SPEED eS INSTALLATION GUIDE

Page 5 5. G-SPEED eS OVERVIEW

6. OPTIONAL G-TECH PCIe RAID CONTOLLER OVERVIEW The optional G-Tech PCIe RAID controller connects G-SPEED eS to any Mac Pro workstation and provides RAID 0, 1, 5, 10 & JBOD functionality.

6.1 Supported RAID Levels

If your G-SPEED eS shipped with the optional G-Tech PCIe RAID controller, the system was configured as a RAID 0 at the factory. The controller also supports RAID 1, 5, 10 and JBOD configurations. If you wish to change the RAID mode, please refer to Section 10. For an explanation of supported RAID levels, please refer to Appendix B.

If you purchased G-SPEED eS with the G-Tech PCIe RAID controller, the system has been set up at the factory in RAID 0 mode. The controller also supports RAID 1, 5, 10 and JBOD modes. Refer to Section 10 if you wish to change the mode of operation.

G-SPEED eS is also compatible with third-party Mac & Windows port multiplier aware eSATA host adapters. Refer to your host adapter documentation to set up G-SPEED eS with these boards.

PCIe x4 interface RAID Engine (4) High-speed 3 Gb/s eSATA ports. Supports up to (4) G-SPEED eS systems (4) Removable

Disk Drive Modules

G-SPEED eS INSTALLATION GUIDE

Page 6 7. G-SPEED eS AUDIBLE ALARMS

7.1 The G-SPEED eS enclosure is equipped with an audible alarm that sounds when:

1. The internal temperature of the G-SPEED eS enclosure reaches a temperature of 60° centigrade

and/or

2. When the main FAN fails or the RPM of the fan slows to a state where the fan can longer adequately cool the system.

In addition to the audible alarm, the Temperature/Fan Warning LED located on the front bezel of G-SPEED eS will illuminate.

If you hear an audible alarm and see the RED warning LED on the front of G-SPEED eS, stop using G-SPEED eS immediately. Check to see if the fan is spinning and move the unit to a cooler location. If you require a new fan, contact G-Tech Support for a replacement.

7.2 The G-Tech RAID controller is also equipped with an audible alarm that sounds when:

1. A disk drive failure occurs or

2. When the G-SPEED eS is removed from the RAID controller without first selecting “Unplug” in the Array Maintenance menu in the web GUI.

If you hear an audible alarm coming from the G-Tech RAID controller, see Section 12 “What to do in the Event of a Disk Drive Failure”. See Appendix A.1.7.2 for information on the proper way to hot “Unplug” G-SPEED eS.

8. SETTING UP G-SPEED eS WITH THE G-TECH PCIe RAID CONTROLLER

G-SPEED eS comes pre-configured in RAID 0 mode and formatted for MAC OS X. Connecting G-SPEED to your Mac Pro and configuring your system takes just a few steps as outlined below.

8.1 Installing the G-Tech PCIe RAID Controller

1. Install the G-Tech RAID controller into SLOT 4 (top slot) of your Mac Pro workstation.

2. Secure the RAID controller in place.

NOTE: If you are using an AJA, Blackmagic Design or equivalent video capture card, install it in SLOT 3 unless otherwise instructed by the card vendor.

G-SPE

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ALLATION G

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ALLATION G

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e 16

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,

G-SPEED eS INSTALLATION GUIDE

Page 17 13. TECHNICAL SUPPORT

If you encounter any difficulties while installing G-SPEED, please contact G-Tech Technical Support via one of the following ways:

Telephone: (310) 449-4599 Fax: (310) 449-4670

E-mail: [email protected]

Internet: http://www.g-technology.com/support

When contacting Technical Support, make sure to be in front of your computer and have the following information readily available:

• Your G-SPEED eS serial number (on bottom of unit) • Operating system and version

• Computer brand and model

• eSATA host adapter brand and model • Amount of memory installed

• Other devices attached to your computer

Thank you for purchasing G-SPEED eS. If you have any comments or questions about this manual or the Product, please call (310) 449-4599, or send an email to

[email protected].

14. LIMITED WARRANTY

G-Technology Inc. (G-Tech) warrants your Product against any defect in material and workmanship, under normal use, for the designated warranty period. If the Product should become defective within the warranty period, G-Tech, will at its discretion, repair or replace the Product. Repair or replacement parts or Products will be furnished on an exchange basis and will be either new or reconditioned. All replaced parts or Products shall become the Property of G-Tech. This warranty shall not apply if the Product has been damaged by accident, misuse, abuse or as a result of unauthorized service or parts. Warranty service is available to the purchaser by obtaining a Return Material Authorization number (RMA) and by delivering the Product during the warranty period to an authorized G-Tech service facility or to G-Tech. The purchaser shall bear all shipping, packing and insurance costs and all other costs, excluding parts and labor, necessary to effectuate repair, replacement or refund under this warranty. All returned Product must be shipped to G-Tech in the original shipping container.

For more information on how to obtain warranty service, an RMA number or to acquire shipping materials, contact G-Tech at 1653 Stanford Street, Santa Monica, CA 90404, (310) 449-4599 or [email protected].

G-SPE

APPE 1 2 3 4 5 6

EED eS INSTA

ENDIX A: WEB 1. Manage: Array: This web GUI. G from this pa Devices: H page (you page as t performanc Spare Poo drives can b called hot s added to th 2. Events: All recorded he These even notification 3. Tasks: Sch automatical volume. 4. Settings: settings s notification. 5. Drive Stat hard drives 6. Logout: Sa

ALLATION G

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age. (See Appe Hard drive param

should not m the drives are

e with the G-SP

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be assigned to spare). These d e Array in the e events of the ere, such as a nts can be em under the “Set edule the G-Te ly verify the int

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e status of a iled SMART dat

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Array name (as splays RAID lev y: you guessed Policy: Display D protected a x A.1.7.7 me: Controller n Disk Utility. Displays curren al: All OK al: Drive failure

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Maintenance options for cu on RAID level RAID 0 7.1 Delete: D WARN THE A 7.2 Unplug controller. B system befor to be unplug alarm. NOTE: recomm disconne 7.3 Rename

ALLATION G

e: Displays con urrent array. Th l of the array. Deletes current NING: THIS ARRAY AND AL

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figuration and he options diffe t Array OPERATION LL DATA ON I sconnect the A nmount all vol

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erifies the integ Cache Policy:

.

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ALLATION G

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und: All control

process and th

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TE: RAID protectio l initialization is co cy: This option rray.

: Data written t n higher perfor

e of a power fai

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ctly to the disk leted from the Simple method Disks: Display creation, showi ber, size of th “Controller# Disks: Enter t Default is s expected, se on process.

AID level for new name that wi

ets the priority

ller resources a he array is not controller reso and the array

n is not available mplete n is available w to the array is mance, but da ilure.

tten to the arra ks. Subsequent cache, if appro d to select all di ys disks curren ing location, d he disk and c #/Port#/Drive

the desired cap s the Maximu electing this wi Page w array ill be displayed of the RAID

are used for th t available unt ources are use y is available fo

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ocation: Show ntroller. ocation: “Contr odel: Displays sks currently at apacity: Displa rrently attache ax Free: Disp sks currently at escan: Rescan evices attached eeper Mute: M NOTE: Beepe disconnected “Unplug” in th

ALLATION G

ws the location o roller#/Port#/ s the drive mo ttached to the c ays the adverti ed to the contro lays the maxim ttached to the c ns the eSATA

.

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pendix A.4: S

ALLATION G

ettings

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: Informationa arning events a events are sent a test email to rature Thresh drive tempera ult is 50°C, ho up to 60°C. r disables the critical RAID 5 build when a n r details. r disables the a currently suppo used to con ct to local acce GUI. Default i password. Defau rver informatio er your server t email recipien mail addresses vel to trigger a l events are se are sent t

G-SPEED eS INSTALLATION GUIDE

Page 23 APPENDIX B: RAID levels explained

RAID

Level Description Advantage Disadvantage Ideal For… 0 Disk striping Offers the highest

performance and a useable storage capacity of 100% of total available storage capacity No fault tolerance - failure of one drive in the array results in complete data loss Content creation applications requiring highest storage capacity 1 Mirroring Maximum level of

data protection as identical data is written to multiple drives Useable storage space is 50% of total available capacity Applications in which data security is paramount 5 Disk striping with distributed parity High read performance, medium write performance with data protection in case of a drive failure. Useable storage capacity equals total capacity of all drives in the array less the capacity of one drive. For example, a 4x 1TB RAID 5 yields a useable capacity of 3 TB.

Disk failure results in drop in performance Content creation applications requiring data protection 10 Mirror of striped drive pairs Higher performance than RAID 1 with same level of data protection. Useable storage space is 50% of total available capacity Content creation applications requiring data protection JBOD Just-a- bunch-of-disks

Each drive can be accessed as an individual volume. Useable storage capacity is 100% of total available storage.

No fault tolerance Audio applications

APPENDIX C: Notes

When the G-Tech web GUI is open dropped frames may occur in editing applications such as Final Cut Pro. We recommend not having the GUI open while working in these programs.

It is recommended not to exceed the standard eSATA cable length of 1 meter (3 feet).

Up to (4) G-SPEED eS storage units can be attached to the G-Tech RAID controller for up to 16TB of capacity and over 600 MB/sec of performance. Replacements / extra G-SPEED eS disk modules are available for purchase online at: