You ll Love The View - We ll See To It GET TO KNOW IN-HOME DESIGN SERVICES
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(2) Get To Know Smith & Noble • In business 30 years • Over 8 million windows covered • US company headquartered in Corona, CA • 220 employees • Satisfaction guarantee • Limited lifetime warranty. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 2. smithandnoble.com.
(3) Get To Know Me • My experience • My background • My interests • Connect with me online. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 3. smithandnoble.com.
(4) Meet My Teammates: Measure & Installation • Professional measuring & intallation • Guaranteed perfect fit • National network of 200+ • Licensed, bonded, insured ($1M) • Certified on S&N product installation specifications & service standards. What our customers say: “The installers did an amazing and quick, quiet and clean job. They were very impressive and if they need any recommendations, they’ve got my name!”. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 4. smithandnoble.com.
(5) Meet My Teammates: Customer Care • Dedicated customer care advocates • One-to-one, end-to-end relationship management & issue resolution • First call empowerment & authority • Satisfaction guarantee - we’ll make it right • Limited lifetime warranty. What our customers say: “My service representative took immediate and responsible control over an order issue. She didn’t send me to another department. She handled it and made it easy for me. I am so grateful for her initiative and help.”. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 5. smithandnoble.com.
(6) You may have seen us: OFFLINE • Catalog mailed nationally • Postcards & direct mail • Radio • Home shows • Magazines. ONLINE • Website • Search engines • Blogs • Email • Social media. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 6. smithandnoble.com.
(7) Why S&N? WE’RE ALL ABOUT DESIGN • Everything’s designed to work well together • Everything is custom • Everything means all products. WE HELP YOU EXPRESS YOUR PERSONAL STYLE • Both function & style • Expert guidance • Overall design plans. WE TAKE CARE OF YOU & THE PEOPLE YOU LOVE • Safety first, style second to none • Quick turnaround • Design approach tailored to you. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 7. smithandnoble.com.
(8) Scott Living Collection For Smith & Noble HEART & HOME Introducing Scott Living Custom Drapery, Fabric Shades & Top Treatments, exclusively at Smith & Noble. Beloved TV personalities Jonathan and Drew Scott, hosts of HGTV’s “Property Brothers,” bring you a collection of accessible luxury with Smith & Noble. Together, we’ll help you express your personal style and create a home you’ll love living in.. Get The Look Fabric treatments are the perfectplace to make a statement with pattern-forward prints. Express your style with Scott Living fabrics, available for Fabric Shades, Drapery & Top Treatments.. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 8. smithandnoble.com.
(9) SCOTT LIVING COLLECTION CUSTOM WINDOW TREATMENTS ONLY AT SMITH & NOBLE. Because all of the Scott Living custom window treatments are designed to go together, you can create a coordinated look through out your home in the signature style of the hosts of HGTV’s “The Property Brothers”, Drew and Jonathan Scott. What’s the secret? Choose just a few colors, patterns and textures and carry them throughout your home. That’s what we did to get these beautifully coordinated looks featuring the Scott Living Collection for Smith & Noble. We’ve brought the accessible luxury of Scott Living to some of our most popular products. Natural Woven Shades, Roller Shades, Solar Shades, Honeycomb Shades … plus new fabrics to choose from for Fabric Shades, Drapery and Top Treatments.. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 9. smithandnoble.com.
(10) It’s on us: Special financing options available with the Smith & Noble credit card.. We cover more than just your windows.. SMITH &NOBLE 1234 5678 9100 0000 MARY A SMITH. Why Wait?. Make Your dream windows come true today. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 10. smithandnoble.com.
(11) Transformation: LIVING ROOM Challenge: As the main gathering space in. this gorgeous home, this living room tended to be filled with friends and family – along with too much light. Although the homeowners had recently remodeled, the white walls and furniture in the space needed some life. Sliding doors lead to a beloved back patio and they didn’t want treatments that would interfere with their family’s regular comings and goings.. Solution: Traversing drapery with Motivia®. Motorization solved all the design challenges in this beautiful space. The bold tropical print helped infuse the room with much needed color and life. Easy to open and close with the touch of the remote, the drapery encouraged family and guests to head outside, while coordinating fabric pillows invite them to stay in and relax.. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 11. smithandnoble.com.
(12) Transformation: EATING NOOK Challenge: With large windows. overlooking a lush green yard, this kitchen nook was a major selling point forthe new homeowners of this modern house. They were eager to enjoy breakfasts, brunches and even casual dinners there with family, but wanted to make the space more warm and welcoming. The homeowners’ design aesthetic was modern, but not without touches of softness, so they sought window treatments that were neither fussy nor overly simple.. Solution: With their clean, classic profile,. our Sheer Shadings were perfectly in line with the homeowner’s vision of a modern yet welcoming space. Sheer Shadngs beautifully filter sunlight with the softness of sheers and the light control of blinds. It’s a winning combination that lets the homeowers enjoy the view, while adjusting the light. Custom pillows in coordinating tones complement the soft diffused light and coziness of the space.. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 12. smithandnoble.com.
(13) Transformation: BEDROOM Challenge: Amazing views combined with. beautiful light from unique corner windows made this bedroom beautiful but the neutral walls and decor didn’t do the windows justice. The homeowners wanted to keep their view but also address their drafty windows, keep light out at night and amp up the room’s style. They were worried that they wouldn’t be able to solve for everything on their list of demands.. Solution:. Window treatments to the rescue! Wide 2 3/4” slats offer a nearly unobstructed view when they’re tilted completely open. Diamond patterned ladder tapes add a great design touch and help block light entering through the route holes of the blinds. Casual grommet drapery in a subtle striped pattern adds style and warmth, while keeping light from leaking in around slats for a good night’s sleep. Corner hardware allows drapery to flow across windows on facing walls, for a clean elegant look. The final touch was to mix in more pattern with custom pillows in the same color palette as the room’s decor. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 13. smithandnoble.com.
(14) Transformation: DINING ROOM Challenge: French doors flanked by. windows facing the street, made this stylish dining room feel overly bright and unwelcoming. The lack of privacy and direct sun, plus the room’s strong vertical lines and hard surfaces, made intimate gatherings a challenge. The homeowners wanted to substantially soften the space while also enabling privacy and light control.. Solution:. A combination of Luxe Linen Shades and Fabric Drapery gives this space much-needed warmth, privacy and light control. The shades’ narrow profile is well suited to French doors and windows, and their top down/bottom up functionality let the homeowners perfectly customize light. The drapery’s large-scale geometric pattern softens the lines in the room and brings in warm tones of yellow, brown and cream, while the custom wood hardware coordinates with the existing furniture.. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 14. smithandnoble.com.
(15) BEAUTIFUL FUNCTION. DECORATIVE & PERSONALIZED. Meet your privacy and light control needs with a simple,. Your functional solution elevated with more style, color. elegant solution. For an average window about three feet. and personality. For an average window about. wide, estimate $150-600, depending on product. three feet wide, costs range from. and material selected.. $600 to $1,200.. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 15. MAKE A STATEMENT Function, plus personality, plus designer details that make your window stand out. To customize with layers, designer hardware and luxury fabrics and materials, plan on $1,200 to $3,000 per window.. smithandnoble.com.
(16) Get Ready For Transformation • We believe in loving where you live • We believe high quality goes hand-in-hand with expressing your personal style • We believe you should experience all of the fun of a design project and none of the hassle. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 16. smithandnoble.com.
(17) Satisfaction Guarantee WE'LL MAKE IT RIGHT. If you're not satisfied with your window treatment during the first 60 days after you receive your order, we'll make it right. We will expertly repair your treatment, or remake it correctly, if you notify Customer Care (888.214.2134) of a problem within 60 days of receiving your order. Our custom window treatments are expressly and uniquely manufactured to your exact specifications and preferences. As. WHAT OUR CUSTOMERS SAY: I have Smith & Noble in almost every window in our home. I have ordered roller shades, shutters, cornice boxes, and curtains. The quality is just great. I recently had an issue with an order where I felt two of the roller shades did not quite match. I contacted Brittani in customer service and they remade the twoblinds in a matter of days. They even followed up to see that I received them and was completely satisfied. Who does that these days? – K. S.. such, they have no value to any other customer, and therefore we cannot offer refunds. After 60 days, no repairs or replacements are possible, except for warranty service. All Smith & Noble products are covered by a limited lifetime warranty.. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 17. smithandnoble.com.
(18) Warranty All of the products we sell are covered by a limited lifetime warranty. This warranty covers any defects in materials, workmanship, mechanism and operation, so long as the product is measured and installed according to the recommended product instructions and specifications.. ORIGINAL WINDOW The window treatment being repaired must have been properly installed according to Smith & Noble installation instructions. It must have remained in the original window in which it was installed, and in the possession of the original purchaser.. CORDS Operational cords are warranted for five years from date of purchase.. ARCH & SKYLIGHT SHADES Arch & Skylight Shades are warranted for one year form date of purchase.. MOTIVIA® MOTORIZATION Products with Motivia Motorization are warranted for five years from date of purchase.. DISCONTINUED ITEMS If components or color selections have been discontinued, we will give you the value of your original purchase amount towards a replacement product for the same window and size. We will work with you to find the best option.. COLOR & DYE LOT Colors vary from dye lot to dye lot, and may not exactly match previous purchases.. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 18. smithandnoble.com.
(19) Installation Service Guarantee. EXCLUSIONS This Warranty does not cover: • Any conditions or damages resulting from accidents, alterations, misuse,. • We guarantee the quality of our installation service for a period of one year from the date of service. • All services performed and installation materials provided are warranted to be free from defects. • Any defects will be repaired at the sole expense of Smith & Noble during the warranty period.. abuse, improper handling, installation, repairs, operation or cleaning, exposure to sunlight and/or excessive heat sources, or normal wear and tear of materials, components and/or fabrics. • Typical variations in fabric color, grain patterns or texture in natural wood or other woven products. • Excessive warping of wood slats in high humidity areas. • Costs of removal, re-measure, and re-installation associated with window treatment warranty redemptions that occur more than one year after the window treatment's order date are the responsibility of the customer. • Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply.. WHAT OUR CUSTOMERS SAY: Wonderful warranty service by Smith & Noble. S&N is my go to source for all my window treatments and they back everything. • Installation warranty only covers products installed by an authorized Smith & Noble installer. It does not cover abuse or mishandling of products that could result in installation failure.. they do with dedication and commitment. I highly recommend their products and especially their warranty service. This was my fourth purchase of major window treatments. – T.J.. Additional Terms This Warranty gives specific legal rights, which may vary from state to state. It is exclusive and in lieu of all other obligations, liabilities or warranties, whether expressed or implied.. GET TO KNOW IN-HOME DESIGN AT SMITH & NOBLE | 19. smithandnoble.com.
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