Important: a grade change cannot be requested until the grade roster has been approved and posted.
The Grade Change Request for permanent grades workflow is a three‐step process:
Step 1 ‐ Primary Instructor initiates permanent grade change request.
Step 2 ‐ Department Approver approves permanent grade change request.
Step 3 – Dean/Designate approves/submits permanent grade change.
Step 1: Primary Instructor
The primary instructor is responsible for initiating a permanent grade request change request.
1. Login at http://connectcarolina.unc.edu/.
2. Click the Login to ConnectCarolina (Faculty, Staff & alumni) button located on the right side of the page.
3. Login using your Onyen username and password.
4. Locate the Student Administration area.
Note: It may be necessary to locate the correct Grade Roster using the Change Term and Change Class buttons.
5. Click on the My Schedule link.
6. Click the Grade Roster icon for each course.
7. Locate the Grade Roster for the class. (Self Service > Faculty Center > Grade Roster)
Note: It may be necessary to locate the correct Grade Roster using the Change Term and Change Class buttons.
8. Select the Request Grade Change Link.
The students who were graded at the time the Grade Roster was posted are displayed.
9. Select the appropriate student record.
Note: Grades of NG are not changed with this process and will therefore appear grayed out.
10. Use the following fields to enter the Grade Change information:
a. Set the Grade Change Request grade:
Select the new grade from the drop down.
Note: only grades appropriate to the student’s enrollment will be available.
b. Set the Grade Change Reason:
Arithmetic – A grade change based on a calculation error of the student’s course work.
Clerical – A grade change based on an error entering the grade on the grade roster.
c. Set the Request Action:
Set this field to Approved when the Grade Change Request is ready to be submitted.
d. Enter Comments (optional).
If additional explanation is required for the grade change, the Comments field is a free form text box with a limit of 254 characters.
11. Click the Save button which is located at the bottom of the Grade Change Request page.
This concludes Step 1 and completes the Primary Instructor function in the Permanent Grade Change workflow.
Next Steps:
The Request Status column will change to Instructor Approved.
Note: Grades of NG are not allowed to be changed by this process and are therefore grayed out.
The Request Status is now a hyperlink which opens a new tab to view the history of the Grade Change Request.
When the Grade Change Request is set to Approved, an email notification is generated to the designated Department Approver requesting approval action (see Step 2 of the Permanent Grade Change workflow).
Step 2: Department Approver
The designated Department Approver reviews and approves/rejects all permanent grade change requests initiated by primary instructors under the Department Approver’s supervision.
1. Go to Curriculum Management > Grading > Grade Change Request Inbox.
The Grade Change Request Inbox displays a list of initiated grade change requests in a class/subject.
2. Use Search Options to narrow results and locate specific requests.
Note: To view all grade changes assigned to you it is recommended to simply click to use the default entries and select the Search button.
Additional search options can be used to view grade change requests in a department or school.
Example: to locate Grade Change Requests in a department, use the Subject Area field.
3. Click the Search button.
All initiated Grade Change Requests matching the search criteria will display.
4. Set the Request Action to ‘Approve’ or ‘Reject’ as appropriate.
5. Click the Save button at the bottom of the page.
This concludes Step 2 and completes the Department Approver function in the Permanent Grade Change workflow.
Next Steps
Approved ‐ Once a grade change request is set to “Approved” and saved, an email is generated to the Dean/Designate, the final step in the Grade Change Request workflow.
Rejected – Once a grade change request is set to “Rejected” and saved, the grade roster – Request Status column will be updated to “Department Chair Rejected’ for the primary instructor to review.
The rejection of the grade change request will also be reflected on the Grade Change History page.
Step 3: Dean/Designate
The Dean/Designate will access the Grade Change Request Inbox to approve or reject Grade Change Requests approved by Department Approvers under the Dean’s supervision.
6. Go to Curriculum Management > Grading > Grade Change Request Inbox.
The Grade Change Request Inbox displays a list of initiated grade change requests in a class/subject.
7. Use the Search Options to narrow results and locate specific requests.
The Institution value must be set to UNCCH.
Additional search options can be used to view grade change requests in a department or school.
Example: to locate Grade Change Requests in a department, use the Subject Area field.
8. Click the Search button.
All initiated Grade Change Requests matching the search criteria will display.
9. Click the Submit button at the top of the page.
The listed Grade Change Requests are now complete.
Final grades for “Approved” grade change requests are immediately posted to the student’s record.
Grade change requests set to “Rejected” are updated in the Request Status column on the Grade Roster to “Dean/Designate Rejected” for the primary instructor to review.
This concludes Step3 and completes the Permanent Grade Change workflow.
Next Steps
Two actions occur when the Dean/Designate sets the Request Action to ‘Approve’ and clicks Submit:
1. An email is generated to the primary instructor confirming that the grade change request has been approved.
2. The official grade is updated on the student’s record and in the Official Grade column on the Grade Roster.
