Objective 2: Increase Accessibility to Real-Time Traveler Information Objective 4.3: Use technology to improve the transportation experience

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Executive Summary

As transportation systems across the Commonwealth become more complex, and Intelligent Transportation System (ITS) technology continues to emerge, the MassDOT Office of

Transportation Planning (OTP) has identified the potential of cooperatively planning statewide multimodal ITS programs to better serve the needs of the citizens of

Massachusetts. In August 2011, as a means of accomplishing seamless technology planning, consistent with the program development of ITS initiatives in an integrated manner, the OTP initiated an effort to create a statewide ITS Strategic Plan.

Key Stakeholders from nineteen agencies, which included representatives from the MassDOT Highway Division, MBTA, Aeronautics, Civil Rights, RMV, MassPort, MSP, MEMA, RTAs and regional planning partners were invited to “come to the table” and participate in the development of the ITS Strategic Plan. These stakeholders formed a Strategic ITS Planning and Coordination Committee (SIPCC), and based on their collaborative effort, the Stakeholders established a common vision and mission into a strategic plan for ITS:

Commonwealth of Massachusetts ITS Strategic Plan

Vision

Develop user-friendly intelligent transportation systems that respond to the needs of travelers in the Commonwealth.

Mission

Implement transportation technologies that promote a seamless system to safely, quickly and reliably move people, goods and services throughout the Commonwealth.

Goal 1 Implement solutions to improve inter-agency communication and coordination. Goal 3

Improve the reliability and efficiency of the

transportation network through the

use of technology.

Goal 4

Use technology to create a more user-friendly transportation

experience regardless of mode choice.

Goal 2

Provide a safe and secure transportation environment for people

and goods. Objectives •Educate •Gain Consensus •Streamline Processes Objectives

•Support the Highway Safety Improvement Program •Improve Security •Support Commercial Vehicle Operations Objectives

•Improve roadway and transit travel time reliability. •Standardize •Improve business efficiency. •Measure performance •Be sustainable. Objectives •Improve traveler information. •Increase access to traveler information. •Improve the traveling experience.

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The details contained in this Action Plan provide the basis for the implementation process, and the level of effort that will be required to execute the forty-six strategies.

The strategies have been prioritized into:  Immediate Start – within 1 year,

 Short Term Start – within 2-5 years and  Long Term Start within 5-10 years

A lead agency has been identified for each strategy. The estimated costs associated with the implementation of these strategies are listed as reasonable orders of magnitude (ROM). The costs listed as to be determined (TBD) cannot be accurately estimated until a preliminary scope is developed.

Priority Strategies

The first five strategies listed as Immediate Start are projects that have been identified as priority projects that are recommended to be implemented as predecessors to the remaining strategies. Once completed, these strategies form the foundation of the Commonwealth’s ITS Program.

* Cost values are in ROM thousands of dollars. N/A Internal costs

Strategies - Immediate Start within 1 Year (Top 5 Priorities) Cost*

1.1.1 Statewide policies and procedures ITS - Practitioner's Planning Guide $100 1.1.2 Legislative and Executive Outreach Working Group $100 1.1.3 Education campaign for public, legislators and ITS practitioners $100 1.2.3 Centralized ITS planning and approval process $100 1.3.2 Centralized ITS funding and planning process $100

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Strategies - Immediate Start within 1 Year Cost*

2.1.2 Implement Advanced Traffic Management Software (ATMS) and

Computer Aided Dispatch (CAD) $2000 to $8000

2.1.3 Maintain and expand the Traffic Management Working Group N/A 2.3.1 Create a technology working group to integrate commercial vehicle

operations (CVO) into the planning process $100

3.2.1 Implement design, construction, integration, and communication

standards $100

3.3.1 Develop ITS design checklists $50

3.3.2 Develop a standard lifecycle cost analysis template $80 3.3.3 Improve early planning for operations and maintenance budgets $60 3.4.2 Develop criteria to measure and evaluate ITS deployment performance $100 3.4.3 Establish an ITS performance measurement working group $80 3.6.1 Expand the traffic management group to include transit operations N/A 3.6.2 Develop a statewide implementation plan for the “Roadmap for the

National TIM Leadership and Innovation” $350

3.6.4 Develop local TIM Teams $150

3.6.5 Link activities for the traffic management group to the SIPCC and ITS

Strategic Plan $40

Strategies - Short Term Start within 2 - 5 Years Cost*

1.2.1 Common platform for resource sharing TBD

1.2.2 Standardized project execution process $80

1.2.4 Revised procurement and contracting process $100

1.2.5 Improved project acceptance process $60

1.3.1 Modular and scalable concept of operations templates $150 2.1.1 Multi-modal emergency management ITS Support Plan TBD 2.1.4 Implement technology to achieve the National Unified Goal for Traffic

Incident Management (TIM) TBD

3.6.3 Develop TIM performance measures as a capability of ATMS Incl. w/2.1.2 2.1.5 Coordinate with the Highway Safety Improvement Plan (HSIP) to

standardize safety reporting $180

2.1.6 Develop a plan for collecting, predicting, and distributing road weather

conditions $250

2.2.1 Improve surveillance of critical infrastructure, supply chain routes and

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3.1.2 Develop a seasonal and special events ITS deployment strategy TBD 3.1.3 Develop a data warehouse with a visual component to display congestion

data.

$1,500

3.1.4 Create a baseline and annual congestion performance measures report. $150 3.4.1 Implement data collection and storage processes to protect data integrity $300 3.5.2 Identify measurable environmental benefits of ITS $80

4.1.1 Expand the availability of transit times TBD

4.1.3 Facilitate mode-sharing information between roadway vehicles, airports, and public transportation.

TBD 4.2.1 Provide data to the public through various sources and platforms $250 4.2.2 Increase media outlet access to traveler information including people

with disabilities and Limited English Proficiency (LEP)

$500 4.3.1 Implement a centralized traveler feedback system and database $500 4.3.2 Assess the ability of MassDOT to collect and report performance data $50

Strategies - Long Term Start within 5 - 10 Years Cost*

2.2.2 Develop mobile applications that allow citizens to report suspicious

activity $300

3.2.2 Implement an electronic crash reporting system TBD 3.5.1 Implement technologies that collect revenues efficiently TBD 4.1.2 Expand and implement intermodal electronic payment systems TBD

Agency Sponsorship and SIPCC Leadership

In order to advance this Action Plan, each identified agency lead must take responsibility for its implementation by agreeing to:

 Manage project implementations from start to finish

 Prioritize the projects per the recommendation of the SIPCC within the overall ITS program schedule

 Identifying funding allocations for the projects

 Provide periodic updates to the SIPCC regarding the status of project progress To help facilitate the initial Action Plan, a task force was created with SIPCC members to ensure that proposed actions were aligned with the correct agencies and their capabilities. Many of the SIPCC representatives that participated in the development of the Action Plan are part of their own agency leadership teams and have been asked to participate in the ongoing SIPCC. However, not all of those members have the authority to officially make

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To solidify the mission of the Statewide ITS Strategic Plan, and to ensure continued participation, the following agency stakeholders have agreed to become members of a permanent Statewide ITS Planning and Coordination Committee (SIPCC) at both the statewide and regional levels. These individuals were considered because of their exceptional contributions made during the creation of the Strategic Plan.

SIPCC - Members

Pete Sutton - Chairman MassDOT OTP

Frank Spada MassDOT IT

David Barker MBTA

Paul Christner MassPort

Lorenzo Para MassDOT Highway Operations

Russ Bond MassDOT ITS Programs

Gary Roux/Carolyn Hart-Lucien Western - RIPCC Steve O’Neil/Maryellen Blunt Central - RIPCC Ken Charlton/Ray Ledoux Southeast - RIPCC Paul Steadman/Joe Costanzo Metro Boston - RIPCC

Promise Otaluka FHWA

Lt. Daniel Griffin Mass State Police

Gretchen Lucas Registry of Motor Vehicles

The intent of the permanent SIPCC is to continue momentum as the strategies listed in the Action Plan are executed. The Office of Transportation Planning (OTP) will continue their responsibility in coordinating quarterly SIPCC meetings, and ensure that Regional ITS Planning and Coordination Committees (RIPCC) are established, and that one or both of the regional representatives listed attend the quarterly SIPCC meetings and to coordinate and conduct quarterly RIPCC meetings in their respective regions, so that each region and all transportation modes are fairly represented.

Action Plan Implementation

This Action Plan defines specific projects for immediate, short- and long-term deployment and will help stakeholders identify funding sources for deployment. The overall project plan for each strategy is documented within this Action Plan, and includes the following descriptive components:

 Work Breakdown Structure (WBS) Diagrams  Implementation Table containing:

 Project Title

 Project Description  Project Lead  Key Stakeholders

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 Inputs, Outputs/Deliverables

Implementation Process

The success of these projects will depend on the support of a project lead agency, a knowledgeable project manager, the participation of the primary stakeholders, and the execution of a well-defined set of processes. It is recommended that the following process be applied to each project moving forward to ensure the best outcome.

Category Activities

Initiation  SIPCC Chairman schedules a meeting of key stakeholders  Determine and assign a Project Manager

 Validate key stakeholders

 Validate project purpose and need  Validate project predecessors

Planning and

Execution

 Hold project kickoff meeting  Form a project team

 Complete scope requirements  Refine the WBS

 Prepare initial project schedule and cost implications to: o Define activities

o Estimate realistic activity timeframes o Identify project milestones

o Define the budget and financial sources o Allocate resource responsibilities

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Goal 1: Implement Solutions to Improve Inter-Agency

Communication and Coordination

The purpose of this goal is to maintain the momentum that was realized by the creation of the SIPCC and to ensure that all agencies realize fiscal efficiency by taking advantage of shared resources and coordinated ITS deployment.

Critical Success Factors

 The commitment to participate in coordination meetings and activities is fulfilled.

 Business efficiencies are linked to program performance.  All stakeholders are satisfied with project outcomes.

 Funding available for projects is increased and flexibility to adjust based on available funding is considered.

 Awareness and positive opinion of ITS within SIPCC agencies is increased.

Performance Measures

 Reduction in implementation and administrative costs

 Increased number of projects coordinated across agencies

 Minimized duplication in projects

 Increased rate of projects that fulfill their goals

 Decreased duration of the ITS project development and execution process

Objective 1.1: Improve Effectiveness of ITS Implementation by

Educating Stakeholders and End Users

It is the belief of the SIPCC that focusing on this objective will help enable the successful realization of the Strategic Plan, the Action Plan and the program in general. Through the creation of this objective the SIPCC has demonstrated a proactive approach to improving the implementation of ITS through coordination.

Strategies:

1. Develop statewide policies and procedures for increased coordination and buy-in from multimodal transportation agencies across the Commonwealth.

2. Establish a SIPCC legislative and executive outreach working group

3. Develop an ITS education campaign for the public, legislators and transportation stakeholders.

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Implementation Table

Project Title: Statewide ITS Planning Guidebook

Timeframe: Immediate

Project Cost: $100,000

Project Description: Develop a guidebook to assist ITS practitioners to navigate the planning and deployment processes of ITS initiatives. The guidebook will outline the procedures associated with ITS project deployment, including cross-organizational collaboration to ensure efficiency and effectiveness of ITS deployments, and minimize redundant efforts.

Project Lead: MassDOT – ITS Planning

Key Stakeholders: FHWA, RTA, MassDOT – ITS Planning, MassDOT – Highway Division – Traffic Engineering, Statewide Operation and Maintenance, MPOs and RMV

Project Strategy Prerequisites

 1.2.3 Centralized ITS Planning and Approval Process  1.3.1 Standardized ITS Project Concept of Operations  1.3.2 Standardized ITS Funding and Planning Processes  1.2.2 Standardized ITS Project Execution Process

Objectives

 Achieve integration of ITS design within the general engineering design procedures  Reduce redundancy in design efforts

 Set a policy to enable business process analysis

Inputs

 Existing ITS planning policies and practices  Best practices in ITS planning and policies

 Existing roles, responsibilities and jurisdictions of key stakeholders  Existing policies and agreements between stakeholder agencies

Outputs/ Deliverables

 Collaboration MOUs

 Amended MassDOT Policies  ITS Planning Guidebook

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Implementation Table

Project title: SIPCC Legislative and Executive Outreach Working Group

Project Description: A SIPCC legislative and executive outreach group will conduct awareness and education campaigns to organization-level executives and legislative

decision makers regarding ITS. The outreach initiatives will seek to raise awareness of ITS and transportation operations initiatives among top level executives.

Key stakeholders: MassDOT – Highway Division – ITS Programs, MassPort, RTAS, MPOs, Legislative Representatives

Project Strategy Prerequisites:

 None

Objectives

 Increase awareness of the benefits of Transportation Operations (ITS, incident management, congestion management)

Inputs

 Existing ITS planning policies and practices  Best practices in ITS planning and policies

Outputs and Deliverables

 Collaboration MOUs  Presentation materials

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Implementation Table

Project title: ITS Education Campaign

Project Description: The outreach program will seek to educate decision makers, the public, and transportation stakeholders regarding the positive outcomes and costs

associated with ITS. The program will emphasize the benefits of past, present, and future ITS deployments, underscoring the importance of politically and financially backing ITS initiatives.

Key stakeholders: Massachusetts Legislature, Travelling Public, MassDOT – Highway Division – ITS Programs, Local and Municipal Governments, MPOs

 1.1.2 Legislative and Executive Outreach Working Group  1.2.2 Standardized ITS Project Execution Process

 1.2.3 Centralized ITS Planning and Approval Process  1.3.2 Standardized ITS Funding and Planning Processes

 3.1.1 Work Zone ITS Deployment Strategy and Standard Procedures  3.2.1 Design, Construction, and Communication Standards for ITS  3.3.1 ITS Design Checklist

 3.3.3 ITS Operational Cost Planning and Procurement

Objectives

 Improve awareness and acceptance of ITS as a transportation solution

 Expand the consideration for ITS inclusion by all transportation stakeholders in design and implementation projects

 Expand awareness and support within the legislature to ensure that ITS is a transportation funding priority

Inputs

 Existing levels of awareness of ITS

 Current ITS initiatives, including benefits and enhancements ITS provides to the transportation network

 Planned and programmed ITS initiatives  Existing legislative positions and personnel

Outputs/ Deliverables

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Objective 1.2: Use a Consensus-Based, Strategically Planned

Approach to Implement ITS Initiatives

Throughout the strategic planning process the SIPCC reiterated the importance of

coordination and fostering an environment of openness and inclusion as ITS is planned and implemented. This objective embodies that desire. Once memorandums of agreement are established it will be important to make sure a process is developed that will allow all stakeholders to have input and to ensure that the projects which benefit the greatest need make the best use of available funds are prioritized. This will help with the overall

sustainability of the SIPCC and will also help execute this strategic plan.

Strategies:

1. Develop a common platform data warehouse.

2. Develop a standardized project execution process for ITS projects.

3. Centralize the planning and approval process for ITS deployments across the Commonwealth.

4. Revise the procurement process and contracts to be more suitable for ITS projects. 5. Improve the project acceptance process to ensure that all stakeholders are satisfied

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Implementation Table

Project title: Common Platform Data

Warehouse Timeframe: Short-term

Project Cost: TBD

Project Description: Identify data sources currently available within the Commonwealth that should be shared across operations organizations and determine between which

organizations the data should be shared. Develop and implement interfaces between existing systems or a new platform to facilitate data exchange.

Project Lead: MassDOT – Highway Division – ITS Programs

Key stakeholders: MassDOT – ITS Planning, MassDOT RMV, MEMA, MassPort, MBTA, RTAS, City of Boston, Major Municipalities

 1.2.2 Standardized ITS Project Execution Process  1.2.3 Centralized ITS Planning and Approval Process  1.2.5 Improved System Acceptance Testing

 1.3.1 Standardized ITS Project Concept of Operations  1.1.1 Statewide ITS Planning Guidebook

 1.3.2 Standardized ITS Funding and Planning Processes

 2.1.2 Statewide Advanced Traffic Management System (ATMS) and Computer Aided Dispatch (CAD) Implementation

 2.1.6 ITS Weather Condition Reporting Program

 2.2.1 Keep Massachusetts Safe - ITS Security and Economic Sustainability Initiative  3.3.1 ITS Design Checklist

Objectives

 Enhance the exchange of data and information among transportation operations organizations within the Commonwealth

 Enable the exchange of roadway incident and condition information among operations personnel, in particular first responders

 Enhance situational awareness across varying modes of transportation

Inputs

 Information regarding existing systems

 Information sharing needs of transportation operations

 MOUs to share data and information

 MOUs to share the responsibility to develop resource sharing platform  Interfaces between existing sharing platforms

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Implementation Table

Project title: Standardized ITS Project

Execution Process Timeframe: Short-term

Project Description: Evaluate and enhance the existing ITS initiative project execution process, including all aspects of project execution, from concept exploration to project scoping, to design, to implementation. The final project execution process will include an agreed upon process for advancing new ITS projects from concept to implementation, and will include collaborative reviews and approval processes as described in the Strategic and Action plans. The execution process will also identify administrative and project roles, responsibilities, and positions necessary to facilitate the new processes.

Project Lead: MassDOT – ITS Planning & Highway Division – ITS Programs

Key stakeholders: MassPort, MBTA, RTAS, City of Boston, Major Municipalities, Any Participating Transportation Operations Stakeholder

 1.2.3 Centralized ITS Planning and Approval Process  1.2.5 Improved System Acceptance Testing

 1.3.1 Standardized ITS Project Concept of Operations  1.3.2 Standardized ITS Funding and Planning Processes

 3.1.1 Work Zone ITS Deployment Strategy and Standard Procedures  3.2.1 Design, Construction, and Communication Standards for ITS  3.1.4 Performance Monitoring, Reporting and Improvement

 3.3.1 ITS Design Checklist

 3.3.2 ITS Lifecycle Cost Template

Objectives

 Standardize the process of delivering ITS projects across all MassDOT organizations and among participating municipalities

 Encourage consistency of functionality and compatibility of ITS implementations throughout the Commonwealth

Inputs

 Existing project execution process procedures  National best practices

 SIPCC reviews of new processes

 MOUs from participating organizations  Revised project execution process  SOPs for ITS project execution staff

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Implementation Table

Project title: Centralized ITS Planning and Approval Processes

Project Description: Standardize the approval process for ITS implementations within MassDOT and incorporate this new process into the project execution process.

Standardizing approvals will minimize redundant efforts and will encourage collaborative use of resources and increased awareness of ITS project implementations within MassDOT.

Project Lead: MassDOT – ITS Planning & Highway Division – ITS Programs

Key stakeholders: MassPort, MBTA

 1.3.1 Standardized ITS Project Concept of Operations  1.3.2 Standardized ITS Funding and Planning Processes  3.3.2 ITS Lifecycle Cost Template

 3.3.3 ITS Operational Cost Planning and Procurement  3.4.2 Performance Monitoring Requirements

Objectives

 Streamline the planning and approval of MassDOT ITS projects

 Encourage consensus-based planning and approval of ITS implementations  Reduce redundant ITS implementation efforts and leverage overlapping needs

across varying organizations

Inputs

 Existing ITS planning and approval processes

 Best practices in ITS planning and consensus building  SIPCC reviews of new processes

 Revised planning and approval processes  Revised MassDOT policies

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Implementation Table

Project title: Streamlined MassDOT ITS Contracting and Procurement

Timeframe: Short-term

Project Description: Alter the policies and procedures of MassDOT’s contracting and procurement processes to enable more effective implementation and oversight of ITS initiatives. Streamlined contracting and procurement will include a toolkit of MassDOT approved contracting and procurement methods for ITS implementations and services, and guidelines for when and how to use them.

Key stakeholders: MassDOT – Highway Division – ITS Programs, MassPort, MBTA, RTAS

 1.1.1 Statewide ITS Planning Guidebook

 1.2.2 Standardized ITS Project Execution Process  1.2.5 Improved System Acceptance Testing

 1.3.1 Standardized ITS Project Concept of Operations  1.3.2 Standardized ITS Funding and Planning Processes

 3.2.1 Design, Construction, and Communication Standards for ITS  3.3.1 ITS Design Checklist

Objectives

 Streamline the contracting and procurement processes of MassDOT ITS projects  Improve efficiency of ITS procurements – identify opportunities to mainstream ITS

Inputs

 Existing ITS procurement processes and policies  Surveys of MassDOT ITS personnel

 Best practices in ITS procurement and contracting

 ITS procurement and contracting toolkit  Revised MassDOT policies

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Implementation Table

Project title: Improved System Acceptance Testing

Project Description: Ensure that ITS implementations meet the needs of the user through a standardized system acceptance process. System acceptance will require that implementations are fully operational using the system identified in the contract language, and that it meets all required functionalities. System acceptance will map to project needs and requirements as developed in the systems engineering process.

Key stakeholders: MassDOT – Highway Division – ITS Programs, MassPort, MBTA, RTAS

 1.3.1 Standardized ITS Project Concept of Operations

 3.2.1 Design, Construction, and Communication Standards for ITS

Objectives

 Enhance the functionality of ITS implementations

 Ensure that ITS implementations meet the needs of the users and the owners  Ensure the interoperability of ITS implementations

Inputs

 Existing systems engineering processes and policies

 Standardized ITS planning and design functionality checklists  Standardized ITS system acceptance checklists

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Objective 1.3: Streamline the Systems Engineering Approach to ITS

Projects

Systems engineering is not only a requirement of projects that include Federal funding, it is a common sense approach to implementing projects that will provide the most benefit over time and help ensure open and fair competition. Systems engineering additionally helps agencies avoid re-work and lost efforts by providing a mechanism to develop projects in modular format. FHWA conducted a systems engineering workshop that many SIPCC members attended during the strategic planning process. By developing a standard practice for Systems Engineering on MassDOT ITS projects, the process can become streamlined saving both time and money in the planning stage of project development.

Strategies:

1. Develop modular and scalable concept of operations templates to describe the relationship between stakeholders for ITS projects.

2. Develop a standardized ITS planning process based on the systems engineering approach..

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Implementation Table

Project title: Standardized ITS Project Concept of Operations

Project Description: Standardize concept of operations for typical ITS implementations. Concept of operations documents are required for all federally funded ITS projects, and are a key part of engaging relevant stakeholders during the planning process. Standardizing ConOps will minimize the risk of overlooking a stakeholder during this process, and will minimize the overall effort associated with developing the document.

Key stakeholders: MassDOT – Highway Division – ITS Programs, MassPort, MBTA, RTA’s

 1.3.2 Standardized ITS Funding and Planning Processes

 3.1.1 Work Zone ITS Deployment Strategy and Standard Procedures  3.3.1 ITS Design Checklist

Objectives

 Standardize stakeholder engagement in the ITS planning process  Standardize the ITS planning process

 Ensure that the outcome of ITS implementations satisfy the desired functionalities of the project

Inputs

 Existing systems engineering processes and policies  Previous concept of operations documents

 Best practices in concept of operations documents

 Standardized ITS concept of operations documents  Revised MassDOT systems engineering policies

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Implementation Table

Project title: Standardized ITS Funding and Planning Processes

Project Description: Standardize the project planning process by identifying funding options available for varying types of ITS initiatives, and developing planning checklists to ensure that all aspects of the initiatives are considered, including the systems engineering process. Standardized planning processes will be incorporated as part of the new project execution process outlined in the strategic and action plans.

Key stakeholders: MassDOT – Highway Division – ITS Programs, MassPort, MBTA, Other Participating Organizations

 1.1.2 Legislative and Executive Outreach Working Group

Objectives

 Standardize approach to ITS planning

 Provide ITS implementers with funding options and procedures for procuring funding

Inputs

 Existing systems engineering processes and policies  Existing funding alternatives

 Stakeholder input regarding systems engineering processes

 ITS funding toolkit

 ITS planning and systems engineering checklists  Revised MassDOT systems engineering policies

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Goal 2: Provide a Safe and Secure Transportation Environment

for People and Goods

The purpose of this goal is to ensure that the system can continue to operate at its full capacity and that traveler confidence is as high as reasonable possible.

In the context of the Massachusetts ITS Program, safe is defined as the ability to move about the transportation system without the fear or likelihood of being involved in a collision or system failure resulting in personal injury or economic loss.

 All agencies make a conscious effort to work together to avoid emergency responder injuries and fatalities.

 Performance measures to track trends in incident and roadway clearance times are implemented across the Commonwealth

 A commitment by all agencies to reduce crime at transit stations is maintained.

 Adequate and qualified staffing is provided to monitor and respond to situations.

 Reduction in the number of roadway crashes

 Reduction in the number of secondary crashes

 Reduction in incident clearance time

 Reduction in crime at transit stations

 Increase commercial vehicle screening throughput

Objective 2.1: Implement the ITS Components of a Highway Safety

Improvement Program to Support Traffic and Incident Management

Activities

In 2006 the Massachusetts Highway Department (now MassDOT) entered into a memorandum of understanding (MOU) relating to the Massachusetts Statewide Strategic Highway Safety Plan (SHSP). The mission of this joint group is to develop, promote, implement, and evaluate data-driven, multi-disciplinary strategies to

maximize safety for users of the roadway system. The SHSP is the primary deliverable of the Highway Safety Improvement Plan and is used to guide the program. In the 2006 plan 46 tier one and tier two strategies were identified. The purpose of this objective is to identify how ITS can help achieve those strategies.

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Strategies:

1. Develop a multi-modal emergency management ITS support plan.

2. Implement interoperable advanced traffic management and computer aided dispatch software that provides a common operating structure that can be shared with all operations centers.

3. Maintain and expand the traffic management working group.

4. Implement technology to achieve the National Unified Goal for traffic incident management.

5. Coordinate with HSIP developers to determine how to standardize reporting through technology.

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Implementation Table

Project title: Massachusetts All-Hazards ITS Plan

Project Cost Planning:

Infrastructure: TBD

Project Description: Improve the all-hazards preparedness of the Commonwealth. Deploying ITS at key decision points to help emergency responders and travelers make better decisions is critical. The MassDOT Highway Division is the lead agency for Emergency Support Function 1 (MA ESF 1) and a support agency for MA ESF 3 and 5. Activities associated with these projects will involve improving preparedness for these ESFs.

Project Lead: MEMA

Key stakeholders: MSP, MassDOT – Highway Division – ITS Programs, MassDOT – Highway Division – HOC, MBTA, Aeronautics, MassPort, Steamship Authority, Department of Education, Department of Conservation and Recreation

 1.2.2 Standardized ITS Project Execution Process  1.2.3 Centralized ITS Planning and Approval Process  1.3.1 Standardized ITS Project Concept of Operations  1.3.2 Standardized ITS Funding and Planning Processes

Objectives

 Improve the capability of Massachusetts to respond to all hazards  Manage vehicular evacuations more effectively

 Improve transportation support of emergency support function priorities

Inputs

 Existing ITS procurement processes and policies  Table top and function exercise plan

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Implementation Table

Project title: Statewide Advanced Traffic Management System (ATMS) /Advanced Traveler Information System (ATIS).

Project Cost: $2,000,000 to $8,000,000

Project Description: ATMS/ATIS will be the central traffic/facilities management software tool used to manage and respond to incidents occurring on the Commonwealth’s roadways and infrastructure. Enable the Highway Operations Center to implement software that will enhance detection, response, notification, clearance and recovery of incidents. Improve Intra-and Inter agency coordination interfacing with Mass State police Computer Aided Dispatch system (CAD). These systems will improve traffic management efforts, improving safety on the roadway and emergency responders associated with incident clearance. Creating a common operating picture between response agencies through technological interoperability. Provide robust performance reporting capabilities to aid and improve traffic incident management and operations. Provide the traveling public with reliable event and travel time information.

Project Lead: MassDOT – Highway Division – ITS Programs and Massachusetts State Police

Key stakeholders: Office of the Governor, MassDOT executive board, senior staff and other business units, Mass State Police, MEMA, Federal Highway, Neighboring States and TIM Task Force

Objectives

 Implement interoperability strategies of the National Unified Goal for Traffic Incident Management

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 Improve intra- and interagency coordination

 Support vision for integrated corridor management  Support vision for a unified multimodal platform

Inputs

 Updated Unified Response Manual

 Joint Operations Policy between MassDOT and MSP  Completed Systems Engineering Report

 Joint planning and collaboration of between ATMS/ATIS and MSP CAD projects  Selected Vendor

 Implemented Advanced Traffic Management and Advanced Traveler Information Software

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Implementation Table

Project title: Massachusetts Traffic Management Working Group

Project Cost: N/A

Project Description: Coordination and consideration of time management were two core issues identified as being important to the Massachusetts ITS Community. This project will consolidate meetings where possible and merge them with the existing traffic management working group currently led by MassDOT Highway Division Highway Operations Center personnel.

Project Lead: MassDOT – Highway Division – HOC

Key stakeholders: MassDOT – ITS Planning, MEMA, MSP

 None

Objectives

 Improve coordination among the ITS community  Consolidate redundant meetings

Inputs

 List of all existing ITS related discussion groups with meeting schedules, current topics, and current action items

 Key stakeholders

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Implementation Table

Project title: Implementation of the National Unified Goal for Traffic Incident Management

Project Cost Planning:

Infrastructure: TBD

Project Description: The National Unified Goal for Traffic Incident Management has 18 strategies that are designed to increase the operational efficiency of traffic incident

management programs. This project will encourage ITS practitioners to focus on achieving the NUG through improved TIM via ITS deployment.

Key stakeholders: MSP, Planning Partners, MEMA, Massachusetts Fire Chiefs

Association, Massachusetts Police Chiefs Association, Massachusetts Towing and Recovery Association, Massachusetts Department of Public Health (EMS Division), MBTA

Objectives

 Reduce the number of emergency responder injuries and fatalities to zero  Achieve safe quick clearance

Inputs

 National Unified Goal for Traffic Incident Management  TIM Program Strategic Direction

 ITS Devices and software  Local/Corridor TIM Teams  Regional TIM Committees

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Implementation Table

Project title: Intelligent Transportation Systems for HSIP

Project Description: Coordinate ITS planning process with Highway Safety Improvement Plan practitioners to enhance HSIP through ITS deployment.

Key stakeholders: MassDOT – Highway Division – ITS Programs, MassPort, MBTA, MSP, Office of Public Safety and Security

Objectives

 Demonstrate safety improvements through the use of technology  Deploy ITS devices where they will provide the most benefit

Inputs

 Highway Safety Improvement Plan

 HSIP focus as part of the Traffic Management Working Group (TMWG)

 Prioritized ITS deployment plans  Funded ITS projects

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Implementation Table

Project title: Weather Condition Reporting Program

Project Description: Catalogue and document existing available weather related roadway and transit data. Develop a plan to expand data collection capabilities either through field implementations or agreements with existing data providers. Identify target audience for weather related data dissemination and develop plan to disseminate accurate, reliable weather information.

Project Lead: MassDOT – Highway Division – Roadway Operations

Key stakeholders: MassDOT – Highway Division – ITS Programs, MassDOT – Highway Division – HOC, MBTA, MassPort

 1.2.2 Standardized ITS Project Execution Process  1.2.3 Centralized ITS Planning and Approval Process  1.2.5 Improved System Acceptance Testing

 1.3.1 Standardized ITS Project Concept of Operations  2.1.3 Massachusetts Traffic Management Working Group  3.1.2 Seasonal and Special Event ITS Strategy

 3.1.4 Performance Monitoring, Reporting and Improvement

Objectives

 Increase the availability of transportation network-related weather data  Increase the accuracy of transportation network-related weather data

Inputs

 Existing weather data

 Existing weather data collection infrastructure  Existing weather information services

 Interviews with operations personnel

 Collaboration MOUs to share weather data across organizations  Weather information gap closure plan

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Objective 2.2: Use ITS to improve security of people and freight on

the roadways and public transportation infrastructure.

Consumer and traveler confidence are two hallmarks of a mobile society. The SIPCC recognizes the role of ITS in both of those areas and agree that improved traveler

confidence will lead to greater consumer confidence. Manufacturers, suppliers, shippers, and retailers rely on the transportation system. Therefore the purpose of this objective is to deploy surveillance technology to help increase surveillance of critical points of the

Commonwealth’s transportation infrastructure, and improve security for all residents that use these facilities.

Strategies:

1. Increase the use of ITS to improve surveillance of critical infrastructure, supply chain routes, and public transit routes.

2. Develop mobile applications that allow citizens to easily and safely report suspicious activity.

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Implementation Table

Project title: Keep Massachusetts Safe - Massachusetts ITS Security and

Economic Sustainability Initiative

Project Cost Planning: Infrastructure:

TBD

Project Description: Protecting critical assets and enabling economic sustainability are key objectives of a well-rounded ITS program. ITS can help achieve these objectives by providing surveillance at locations that matter most. This project will develop a

transportation economics model for Massachusetts that helps understand critical

movements of people and goods, which if interrupted could threaten the quality of life.

Project Lead: MassPort

Key stakeholders: MSP, MassDOT – Highway Division – ITS Programs, MassDOT – ITS Planning, MBTA, MEMA, Planning Partners

Objectives

 Deploy ITS technology where surveillance can help improve economic sustainability and security

 Improve situational awareness on high value routes across all modes

Inputs

 Critical Infrastructure  ITS Inventory

 Transportation Economic Sustainability Study

 ITS Supply Chain, Critical Infrastructure and Public Transit Routes Gap Closure Plan

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Implementation Table

Project title: Safety and Security Mobile Applications for Transportation Network

Timeframe: Long-term

Project Description: Leverage the proliferation of mobile and smart phone technologies to develop applications to enhance the safety and security of the transportation network, including highway and transit infrastructure. Developing mobile platforms to report

security concerns will enable real-time identification of issues, and will enable consolidated processing of all potential threats.

Project Lead: MassDOT – IT

Key stakeholders: MassDOT – Highway Division – ITS Programs, MassDOT – Highway Division – HOC, MBTA, MassPort, MEMA, MSP

Objectives

 Enhance the ability for transportation network users to report suspicious and dangerous activity

 Improve responses to reported suspicious activity  Improve security of transportation network

Inputs

 Interviews with first responder and emergency response personnel  Existing suspicious activity reporting systems

 Cellular and wireless communication coverage of existing transportation network  Interviews with operations personnel

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Objective 2.3: Implement the ITS components of a commercial

vehicle operations program to enforce regulations and enhance the

security of freight traveling on the roadway and the public transit

system.

Massachusetts is participating in the national Commercial Vehicle Information Systems and Networks (CVISN) program in order to improve safety, mobility, and productivity, as well as to improve the efficiency and effectiveness of the State agencies that are responsible for regulating the commercial vehicle industry. The CVISN plan includes these goals:

 Enhance highway safety, public safety, and public health

 Promote efficiencies in Commercial Vehicle Operations (CVO) administrative functions

 Improve coordination among CVO agencies

 Develop and deploy information systems that will support new capabilities in the areas of highway safety, public safety, and public health.

Strategies:

1. Create a technology working group to integrate commercial vehicle operations into the planning process.

2. Improve the efficiency and effectiveness of commercial vehicle screening at high traffic corridors and bottlenecks.

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Implementation Table

Project title: CVO Advancement Working Group

Project Description: Represented by stakeholders in the freight community, the working group will identify needs associated with commercial vehicle operations (CVO), and

opportunities to include CVO initiatives or considerations in statewide programming efforts. The working group will have representation on the SIPCC committee and will review plans and designs of CVO-related implementations.

Project Lead: MassDOT – Highway Division – Highway Operations

Key stakeholders: MassDOT – Highway Division – ITS Programs, MassDOT – Highway Division – HOC, MSP, Relevant Freight Associations, MassPort

 2.1.3 Massachusetts Traffic Management Working Group

Objectives

 Increase commercial vehicle operations (CVO) considerations in the planning process of ITS

 Enhance CVO within the Commonwealth

 Increase coordination of CVO initiatives among relevant stakeholders

Inputs

 Representation from both private and public CVO organizations  SIPCC Meeting schedule

 Recommendations to enhance CVO within the Commonwealth

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Implementation Table

Project title: CVO Vehicle Screening Improvement

Project Cost: TBD

Project Description: Streamline the commercial vehicle screening processes at

checkpoints through the use of ITS technologies and improved procedures and processes.

Project Lead: MassDOT – Highway Division – Highway Operations

Key stakeholders: MassDOT – Highway Division – ITS Programs, MassDOT – Highway Division – HOC, MSP, Relevant Freight Associations, MassPort

 2.1.3 Massachusetts Traffic Management Working Group

 2.3.1 Commercial Vehicle Operations Advancement Working Group

Objectives

 Improve the efficiency of CVO screening

 Enhance operations of commercial vehicles throughout the network

Inputs

 Existing CVO screening procedures  Existing CVO policies and procedures  Existing CVISN plans and policies

 Technologies to support CVO screening operations

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Goal 3 – Improve the Reliability and Efficiency of the

Transportation Network through the Use of Technology

The bottom line for many travelers is that they need a transportation system that they can trust. The use of technology that recognizes the value of time spent by travelers is a key to successful ITS implementation and user acceptance. The purpose of this goal is to ensure that all ITS in Massachusetts be designed with the principles of trust in mind.

 ITS Standards are implemented and adhered to.

 Travel times and transit arrival times are 98 percent accurate.  ITS devices and systems are available 97 percent of the time.

 A compliment of well-trained Law enforcement personnel will allow 50 percent of all crashes to be reported electronically.

 Increase the up-time of ITS devices

 Improve travel time reliability of roadway trips

 Increase on-time arrivals of transit vehicles

 Increase the accessibility of next-vehicle arrival times for transit vehicles

 Increase accuracy of next-vehicle arrival times for transit vehicles

Objective 3.1 – Leverage and Implement the most current ITS

Technologies to Improve Travel Time Reliability of Roadways and

Transit

Leverage and implement the most current ITS technologies to improve travel time reliability of roadways and transit. In 2010 the MassDOT Highway Division completed a strategic plan that was intended to help that division achieve four goals:

 Improve incident management  Improve congestion management

 Improve safety and security management

 Improve operations and maintenance cost effectiveness

This objective will help implement those strategies for the highway division and across the entire transportation network. Travel time reliability is one cross-cutting area that can benefit from joint coordination and implementation.

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2. Develop a seasonal and special events ITS deployment strategy and procedure.

3. Develop a traffic operations data warehouse with a visual component to compile and display congestion data.

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Implementation Table

Project title: Work Zone ITS Deployment Strategy and Standard Procedures

Project Description: Establish guidelines for work zone and operations personnel to equip roadway work zones with effective ITS technologies as management tools. Guidelines will include requirements for roadway contractors to purchase and/or equip their work zones with interoperable ITS solutions to enable management and situational awareness of the zone.

Key stakeholders: FHWA, MassDOT – ITS Planning, MassDOT – Highway Division – Traffic Engineering, MassPort, MSP

Objectives

 Enhance the safety of work zone personnel

 Improve traffic flow through work zones using ITS and operations tools

Inputs

 Existing work zone policies and practices  Best practices in work zone ITS

 Existing work zone specifications and standards  Interviews with work zone personnel

 Collaboration MOUs

 Amended MassDOT Policies  Work zone ITS specifications  Detour routes

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Implementation Table

Project title: Seasonal and Special Event ITS Strategy Timeframe: Short-term Project Cost Planning: Infrastructure: TBD

Project Description: Strategize and deploy ITS solutions to roadways to address seasonal, weather related concerns at critical areas, and, where appropriate, at critical seasonal-related multi-modal junctions. Also deploy roadway and transit ITS solutions to facilitate and manage travelers to and from special significant events. Results will include permanent and temporary ITS solutions, and relevant changes to existing SOPs for the management of seasonal and special events.

Key stakeholders: FHWA, MassDOT – Highways Division – ITS Programs, MassDOT – ITS Planning, MassPort, MBTA, MPOs, MSP

Objectives

 Enhance the safety of areas within the transportation network that experience seasonal issues

 Improve traffic flow during special events

Inputs

 Existing special events and seasonal policies and practices  Best practices in special event and seasonal ITS

 Collaboration MOUs with special event stakeholders  Policies and procedures for addressing seasonal operations

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Implementation Table

Project title: Traffic Operations Data Warehouse

Project Cost: $1,500,000

Project Description: Consolidated data warehouse to house all existing and future roadway and transit ITS data in a single location. The data will be used to display roadway congestion information and related transit operational information. The data warehouse will interface with all relevant collaborative operational platforms.

Project Lead: MassDOT IT

Key stakeholders: MassDOT – ITS Planning , MassDOT – Highway Division – ITS Programs, MPOs, Municipalities, MSP, Other Participating Organizations, MassDOT – Highway Division – HOC

Objectives

 Implement standardized clearinghouse for transportation data

 Enable the capability to quantify and assess congestion throughout the Commonwealth

Inputs

 Existing data sources and formats  Existing IT policies

 Existing IT network infrastructure

 Collaboration MOUs with data resource partners  Data warehouse

 Recommendations for expanded field ITS technologies to support data collection  QA/QC procedures

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Implementation Table

Project title: Congestion Performance Monitoring, Reporting, and Improvement

Project Description: Periodic published report to display the health and effectiveness of the existing transportation network, including multimodal aspects, through the display of performance measures, operational information and system health measures for highways and transit. The report will incorporate existing and future data available for the networks, and will include high level recommendations for network improvements.

Project Lead: MassDOT Office of Performance Management & Innovation

Key stakeholders: FHWA, MassDOT Divisions, MPOs, MassDOT – ITS Planning, MassDOT – Highway Division – HOC

 3.4.3 Performance Monitoring Working Group

Objectives

 Comprehensively monitor the performance of the transportation network  Establish a culture of continuous improvement of the transportation network

Inputs

 Data from the data warehouse and other sources  Existing performance objectives

 Desired performance objectives

 Regular performance reports  Identified key corridors  Continual improvement plan

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Objective 3.2: Standardize the Technological Environment of

Roadway and Transit ITS

Efficiency and standardization are related terms in ITS and this objective aims to start the process of viewing standardization in terms of efficiency. The reduction of design costs, custom integration, and maintenance costs will lead to more efficient ITS. Meeting and integrating standards for ITS will allow stakeholders to work together more easily and perform their jobs successfully in addition to enabling the MA ITS community to take advantage of the best technologies available on the market.

Strategies:

1. Implement design, construction, integration and communication standards for ITS field devices.

2. Implement an electronic crash reporting system to reduce the amount of time required to investigate crashes.

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Implementation Table

Project title: Design, Construction, and Communications Standards for ITS

Project Description: Implement and/or improve existing highway and multimodal (excluding explicit rail-transit) ITS specifications and standards to maintain baseline functionality and interoperability across all ITS implementations within the

Commonwealth.

Key stakeholders: MassDOT – ITS Planning , MassDOT IT, MBTA, MassPort, City of Boston, Other Participating Organizations

 None

Objectives

 Standardize ITS implementation throughout the Commonwealth

 Reduce and prevent dependence of ITS implementations on specific vendors or manufacturers throughout the Commonwealth

 Streamline ITS planning and deployment within the Commonwealth  Reduce the overall cost of implementing ITS within the Commonwealth

Inputs

 Existing standards documents and requirements  Baseline functional requirements of ITS services  Best practices in ITS standards

 ITS construction standards  ITS integration standards  ITS standard specifications

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Objective 2: Increase Accessibility to Real-Time Traveler Information Objective 4.3: Use technology to improve the transportation experience

Table of Contents

Executive Summary

Commonwealth of Massachusetts ITS Strategic Plan

Priority Strategies

Agency Sponsorship and SIPCC Leadership

Action Plan Implementation

Goal 1: Implement Solutions to Improve Inter-Agency

Communication and Coordination

Objective 1.1: Improve Effectiveness of ITS Implementation by

Educating Stakeholders and End Users

Strategies:

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Objective 1.2: Use a Consensus-Based, Strategically Planned

Approach to Implement ITS Initiatives

Strategies:

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Objective 1.3: Streamline the Systems Engineering Approach to ITS

Projects

Strategies:

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Goal 2: Provide a Safe and Secure Transportation Environment

for People and Goods

Objective 2.1: Implement the ITS Components of a Highway Safety

Improvement Program to Support Traffic and Incident Management

Activities

Strategies:

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Objective 2.2: Use ITS to improve security of people and freight on

the roadways and public transportation infrastructure.

Strategies:

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Objective 2.3: Implement the ITS components of a commercial

vehicle operations program to enforce regulations and enhance the

security of freight traveling on the roadway and the public transit

system.

Strategies:

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Goal 3 – Improve the Reliability and Efficiency of the

Transportation Network through the Use of Technology

Objective 3.1 – Leverage and Implement the most current ITS

Technologies to Improve Travel Time Reliability of Roadways and

Transit

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Objective 3.2: Standardize the Technological Environment of

Roadway and Transit ITS

Strategies:

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