Refreshing Royal Orchid Plus in 2011
2011 is the year of the Rabbit, a sign in the Chinese zodiac associated with freshness, serenity, peace, and if you were born in the year of the Rabbit, good luck and personal fulfillment.
2011 is also a year in which Royal Orchid Plus will be refreshed in many ways, beginning with a new logo that is crisp, clean and identifies the strong link between THAI and your frequent flyer program Royal Orchid Plus. Communications, in the form of newsletters and other membership related materials, will also move to a digital platform for more convenient delivery and faster information access. Be sure to read the overview of online services in this issue of your newsletter or eNews.
May this year of the Rabbit bring you personal fulfillment, at work and at play, and your travels with THAI and Royal Orchid Plus continue to be smooth as silk and rewarding in every way.
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Convenient Online Services
At www.thaiairways.com/rop there is an array of instant online services available when logging in using your membership number and PIN code.
Mileage Statements
View your account balance, qualifying miles towards tier status, expiring miles and activities up to the past 6 months for a convenient way to monitor your account.
Profile Updates
Moving, changing contact information, tell us more about yourself. Update your profile instantly and in real time to keep in contact.
Redeeming Miles
Redeem for yourself or an Award Nominee when you include their information in your nominee list. • Air Awards on THAI departing from Bangkok and 7 European destinations.
• Mileage Upgrade Awards on THAI, with a paid ticket to the next higher class of service.
• Hotel Awards, request your Award Certificate for a 1, 2 or 3 night stay and receive your certificate by post. • Magazine Awards, a selection to suit every lifestyle with a year subscription delivered to your home.
Claim Missing Miles
For THAI flights not automatically credited to your account, key in your flight details within 6 months after the flight date for instant credit.
Purchase Miles
If you don’t have enough miles for your preferred Award for yourself or an Award Nominee, purchase up to 30,000 miles instantly.
Donating Miles
Mileage donations to worthy causes are available almost all year round.
Mobile Registration
For members residing in Thailand, register and request your account balance and last 5 activities by mobile phone. 1
Tell Us About Yourself
Earning more miles, special offers and discounts from THAI and Travel Partners, and products or services that match with your lifestyle can add value to your membership with Royal Orchid Plus.
Membership profiles have now been expanded to include your preferences during your travels, wellness and spas, adventure, culture and cuisine, to mention a few, as well as your preferred hobbies, sports, reading materials and more.
Login and update your profile today at www.thaiairways.com/rop and click on Update Your Lifestyle. Knowing you better enables us to better match promotional offers, fares and services to your lifestyle for a more rewarding experience with Royal Orchid Plus.
Cast Your Vote
The Frequent Traveler Awards represent excellence in frequent travel programs worldwide, rating the best frequent flyer and frequent guest programs.
Programs from around the world, including Royal Orchid Plus, will compete in seven categories for 2011 Awards.
Voters will select programs based on three global regions: Americas, Europe/Africa, and the Middle East/Asia and Oceania.
Voting is from March 1 - 31, 2011 and if you think Royal Orchid Plus is among the best in region 3, cast your vote at www.vote.ftawards.com
Expansion of Online Air Awards
Air Awards on THAI can now be redeemed instantly online at www.thaiairways.com/rop departing from Euro zone destinations.
Athens, Frankfurt, Munich, Madrid, Milan, Rome, Paris.
As with departures from Bangkok, both roundtrip and one-way Awards on THAI can be redeemed for member themselves, or for an Award Nominee.
Taxes and surcharges can be paid with an accepted credit card and the Award itinerary is then issued by return email.
For those residing outside the Euro zone, Award tickets can be redeemed provided departure is from one of the stated Euro zone airports. Taxes and surcharges paid will be converted from Euros to local currency at the time of transaction, and will appear on your statement of the credit card used.
Simply login using your membership number and PIN code and redeem a THAI Air Award instantly today, departing from Bangkok or 7 destinations in Europe.
More Miles with Your Everyday Spending
Royal Orchid Plus has an outstanding portfolio of credit card and financial partners with whom you can earn substantial mileage with your everyday spending.
In Thailand, there is a wide range of card products to choose from, and partner cards enable you to transfer points to miles.
In a number of countries outside of Thailand you can also enjoy point to mile conversions with your spending on selected credit cards partnered with Royal Orchid Plus.
Co-branded cards bear the logos of the card issuer and THAI or Royal Orchid Plus and are designed specifically for the frequent traveler. Each offers additional benefits to enhance your travel experience, or can earn additional Royal Orchid Plus miles.
As Royal Orchid Plus is partnered with many banks and card issuers in Thailand, very often the credit cards you already have in your wallet enable you to convert points to miles.
The accompanying chart provides an overview of card partners, both in Thailand and abroad, as a reference for what your current cards can earn in miles, and other card options to consider and earn more miles with your spending.
Co-Brand Cards in Thailand and Japan
Card Amount Spent Points Earned Conversion Ratio
THAI American Express Platinum Credit Card * with spending of less than THB 100,000 per year
** with spending of THB 100,000 and more per year, 25% more bonus miles.
Terms and conditions apply.
THB 25*
THB 20** 1.5 1.5 points = 1 mile
Citibank Royal Orchid Plus Platinum Select THB 20 1 1 point = 1 mile
KTC - Royal Orchid Plus World MasterCard KTC - Royal Orchid Plus Visa Infinite KTC - Royal Orchid Plus Visa Platinum KTC - Royal Orchid Plus Titanium MasterCard KTC - Royal Orchid Plus JCB
THB 20 1 1 point = 1 mile
JCB Affinity Card Yen 100 1 1 point = 1 mile
Card Issuers in Thailand
Card Amount Spent Points Earned Conversion Ratio
American Express Platinum
Other American Express Cards THB 25 THB 25 11 1.5 points = 1 mile1.7 points = 1 mile Bangkok Bank Platinum Leader
Bangkok Bank Platinum THB 25 THB 25 21 2 points = 1 mile2 points = 1 mile
Citibank Select
Citibank Rewards (Visa, MasterCard)
Terms and conditions apply.
THB 25
THB 25 13 2 points = 1 mile3 points = 1 mile
Diners Club THB 25 1 2 points = 1 mile
KBank THE WISDOM KBank THE PREMIER KBank (Visa, MasterCard)
Terms and conditions apply.
THB 25 THB 25 THB 25 1 1 1 1 point = 1 mile 1 point = 1 mile 2 points = 1 mile KRUNGSRI Credit Card
HomePro Visa Credit Card Central Credit Card Platinum Central Credit Card White Gold
THB 20 THB 20 THB 25 THB 25 1 2 points = 1 mile TMB Visa
TMB MasterCard THB 25 1 2 points = 1 mile
UOB Credit and Debit Cards THB 20 1 2.5 points = 1 mile
Card Issuers in Other Countries(Contact the card issuer for points earning and conversion ratios)
Card Issuer Countries Available
American Express Membership Rewards Australia, Germany, Hong Kong, India, Indonesia, Japan, New Zealand, Singapore, Sweden, Taiwan Citibank Rewards Hong Kong, India, Indonesia, Korea, Malaysia, Philippines, Singapore, Taiwan, Vietnam Diners Club Rewards Points Finland, Hong Kong, Japan, Malaysia, New Zealand, Philippines, Singapore, Taiwan, UAE, USA
Updates and Reminders
Expiring Miles 2010
If you have 2010 expiring miles these must be redeemed by June 30, 2011. Until then keep earning miles with THAI, Star Alliance airlines and Travel Partners for your preferred Award.
One way to boost your account balance is to transfer points earned with credit card partners to Royal Orchid Plus miles. You will need to contact your credit card issuer or bank to make the transfer, so plan ahead if you need to combine these miles and any expiring miles for your Award redemption by the end of June 2011.
Star Alliance Upgrade Awards
Air Canada, US Airways and TAM are now participating in the unique Star Alliance Upgrade Awards programme, the redemption option enabling frequent flyer program members to use miles or points for one-class upgrades on scheduled flights operated by the participating Star Alliance member carriers. As a Royal Orchid Plus member you can now redeem your miles for upgrading on all flights in the Americas. One-way upgrades begin at just 25,000 miles, and to redeem simply contact THAI reservations world-wide.
Mileage Accrual with Star Alliance Airlines
When purchasing a ticket for a flight that is codeshared between Star Alliance airlines, please note the following on booking classes and mileage accrual.
An eligible booking class for mileage accrual on a ticket issued by the selling airline may not be eligible for accrual by Royal Orchid Plus members if the flight is operated by another Star Alliance carrier, particularly on discounted Economy Class fares.
Halong Bay, Vietnam
Exploring Asia with THAI
Royal Orchid Holiday offers packages to suit a range of lifestyles, interests and travel schedules, be it a weekend break on the beach or an in-depth cultural tour to one of Asia’s hidden gems. Here are just 3 of many options.
Krabi, Southern Thailand
You’ll find plenty to do on your Krabi stay, from just an overnight stay, to 3 days and more. Canoe through canyons, explore hidden caves or mangrove mazes, or simply relax on the beach. Packages include airport-hotel transfers, daily breakfast and excursions.
Halong Bay, Vietnam
This unusual extension tour includes the old city of Hanoi, a mixture of Chinese and French colonial influences, and the incredible scenic wonders of Halong Bay, with its unique limestone pillars soaring high out of the water. The 4 day 3 night tour includes accommodation, boat and bus transportation, guided tours and more.
Lijiang and Zhongdian, China
This 5 day 4 night Great Escape takes you to Kunming by air and on to Lijiang, a World Cultural Heritage City that is beautifully preserved and home to ethnic minorities with a vibrant culture. Guided tours throughout the Zhongdian area will take you through some of China’s most breathtaking scenery, from snow swept towering mountains to sub-tropical river valleys, a cultural and scenic journey not to be missed.
For more information and to book your Royal Orchid Holiday package in conjunction with travel on THAI, please visit www.thaiairways.com
Celebrate His Majesty King Bhumibol
Adulyadej’s 84
th
birthday, December 2011
From now until December 4, 2011 miles can be donated to support the building fund of Sayamindradhiraj Medical Institute at Siriraj Hospital in Bangkok.
Donations, beginning at 100 miles can be made instantly at www.thaiairways.com/rop by logging in to your account with your PIN code.
During the same period, THAI will donate 20 Baht for each international or domestic ticket purchased in Thailand to support the building fund.
In addition, donations can be made directly to the Sayamindradhiraj Medical Institute fund through two bank accounts;
Krung Thai Bank 079-0-05422-1 Kasikorn Bank 612-2-02967-9
All funds will be dedicated to the King under the name “Ruam Jai Thai for His Majesty the King”. Your donation is a simple way to participate in paying respect to the kingdom’s beloved monarch.
Earn up to
1,000 Miles with
The Leading Hotels
of the World
Conditions: To receive up to 1,000 Royal Orchid Plus Miles, members must make a reservation on www.lhw.com/royalorchidplus, provide a valid Royal Orchid Plus number during the booking, and stay at a participating Leading Hotel. Reservations made through any other website or channels do not qualify. Miles will be awarded upon check-out at the hotel. Please allow 6-8 weeks after check-out for bonus miles to appear in your account. No mileage credit will be awarded for cancelled reservations. Cannot be combined with other offers unless expressly stated. All ROP programme rules apply. Additional restrictions may apply. Offers void where prohibited by law.
The Leading Hotels of the World presents Royal Orchid Plus members
with more than 430 of the world’s
finest hotels, resorts and spas.
From now till May 31, 2011, earn 500 Royal Orchid Plus Miles
with each qualifying stay at www.lhw.com/royalorchidplus Book selected participating Leading Hotels of the World and earn an additional 500 Miles, or a total of 1,000 Miles per qualifying stay. Members are required to present a valid Royal Orchid Plus membership card during check-in to the Front Desk staff in order to confirm receipt of your additional 500 Miles.
Earn DOUBLE MILES when staying
at Dusit Best Rates or earn 500 miles
when staying at Family Escapade
Package Rates at participating Dusit International Hotels & Resorts
from March 1 - May 31, 2011.
Participating Dusit International Hotels & Resorts include:
Thailand
Dusit Thani Bangkok Dusit Princess Srinakarin, Bangkok Dusit Thani Hua Hin Dusit Princess Koh Chang Dusit Thani Pattaya Dusit Princess Korat Dusit Thani Laguna Phuket Royal Princess Chiang Mai
Dusit Island Resort Chiang Rai Pathumwan Princess, MBK Centre, Bangkok dusitD2 chiang mai Bel-Aire Princess, Sukhumvit, Bangkok dusitD2 baraquda pattaya Grand China Princess, Chinatown, Bangkok
United Arab Emirates Philippines
Dusit Thani Dubai Dusit Thani Manila Dusit Princess City Centre, Dubai
Pearl Coast Premier Hotel Apartments, Dubai
Egypt
Dusit Thani LakeView Cairo
For reservations, visit www.dusit.com or
E-mail: [email protected] Tel: 66 (0) 2636 3333
Choose Double Miles
or 500 Miles with
Dusit International
Conditions: Terms and conditions of the Dusit Best Rates or Family Escapade Package apply. Offer cannot be used in conjunction with other promotions. Advance reservation is required and subject to availability. Royal Orchid Plus membership card must be presented at the time of check-in.
Double Miles with
Mandarin Oriental
Bed and Breakfast in Hong Kong, Sanya, London and Miami can earn
DOUBLE MILES and Delight Rates
in Hong Kong, Kuala Lumpur, Sanya, Barcelona, and London can earn
DOUBLE MILES from March 1 - May 31, 2011.
Bed and Breakfast with Double Miles at:
The Excelsior, Hong Kong*
Mandarin Oriental, Sanya
Mandarin Oriental Hyde Park, London Mandarin Oriental, Miami
Delight Rates with Double Miles at: Mandarin Oriental, Hong Kong** Mandarin Oriental, Kuala Lumpur*** Mandarin Oriental, Sanya
Mandarin Oriental, Barcelona Mandarin Oriental Hyde Park, London * Black out period from March 24 - 27, 2011.
**Based on a minimum of two nights stay. Blackout period from March 22 - 28, 2011. *** Applicable for booking on Club & Suites rooms only. Blackout period from April 8 -11, 2011.
Book online at www.mandarinoriental.com or call the following reservations hotline:
The Excelsior, Hong Kong +852 2837 6840 Mandarin Oriental, Hong Kong +852 2820 4202 Mandarin Oriental, Kuala Lumpur +603 2179 8818
Mandarin Oriental, Barcelona “Restaurant Blance”
Introducing the All
New Regency Club
Hyatt Regency Hua Hin
Hyatt Regency Hua Hin recently unveiled the newly refurbished Regency Club
facilities, which include 72 Club rooms
and suites. Regency Club guests enjoy the enhanced experience of a “resort within a resort” with exclusive Club Lounge check-in, spacious and inviting accommodation and ground floor rooms that feature their own outdoor patio offering direct access to the garden and the pool area.
Experience the all new Regency Club with a special offer for Royal Orchid Plus members, from March 1 - May 31, 2011, that includes:
• 25% discount on Hyatt Daily Rate (or starting from THB 8,592 net per night). Maximum occupancy is up to two adults and one child under 12 years old. A complimentary sofa bed and continental breakfast is included for a child. • Access to Club Lounge for continental breakfast, evening cocktails, all day coffee/tea service.
• Complimentary in-room WiFi.
• One time 60 minute spa treatment for 2 persons at The Barai. A choice of Thai Traditional Massage, Swedish Massage or Thai Foot Reflexology and light-meal at McFarland House after the treatment.
For reservations please contact Hyatt Regency Hua Hin and quote the offer code HUA050.
The St. Regis Bangkok
Introducing
The St. Regis Bangkok
Exclusively for Royal Orchid Plusmembers, when renting with Hertz
in Thailand from March 1 - May 31, 2011 from only THB 999 per day for Economy car rentals and earn 999 Miles when renting for 2 days
or more. To take advantage of this special offer simply:
• Make reservation at least 48 hours prior to departure,
prepaid only.
• Quote your Royal Orchid Plus membership card number or
PCTL #M1101 during reservation. Hertz reserves the right to make pre-reservation only.
• Present your Royal Orchid Plus membership card at the rental
counter.
For reservations, please call
Hertz Reservation Center on 66 (0) 2266 4666
Or email [email protected]
Save and Earn 999
Miles with Hertz in
Thailand
Conditions: Offer is valid for self-drive rental at participating locations in Hertz Thailand for vehicle pickup till May 31, 2011. Offer is subject to a minimum rental of 2 days or more and subject to car availability during booking and travel period. Offer is not valid on Tour, Travel Industry or any other rates. Blackout period is April 9 - 19, 2011 and standard Hertz terms and conditions apply.
Be among one of the first to
discover and celebrate the debut of
the first St. Regis in Thailand.
Experience timeless elegance and
refined living with our exclusive
offer featuring:
• Complimentary room upgrade to the next category
• Choice of daily breakfast or 2-course dinner at Viu for two persons • Baht 1,000 voucher at Elemis Spa
• Complimentary high speed internet access • 24 hours St. Regis Signature Butler Service • DOUBLE MILES for Royal Orchid Plus members For reservations, call directly to the hotel on +66 2 207 7777
or call toll-free to Starwood Customer Contact Centers and quote “RR1” when calling from:
Thailand +800-325-55555 Singapore 1800-325-5555
India 000-800-650-1205 Australia 1-800-450-010 China 4008-688-688
Conditions: Offer valid for stays booked and completed between April 1 - June 30, 2011. Quote promo code “RR1” when making a booking. To receive bonus miles, guest must be a member of Starwood Preferred Guest®, have selected Royal Orchid Plus miles as currency of choice at time of stay and present the Starwood Preferred Guest card at check-in. Advance reservations required. Credit card will be charged at time of booking. Any unused portions/of the offer inclusion is not transferable to other dates or refundable as cash/credit. Cannot be used in conjunction with any other offer or promotion including Starwood Privilege A limited number of rooms may be available at these rates and additional restriction and blackout dates may apply. Not valid for group bookings. Void where prohibited by law. Not responsible for omissions or typographical errors .
50% Discount and
Double Miles
with Avis Thailand
Double Miles
at Meritus
Hotels & Resorts
Earn DOUBLE MILES at Meritus
Hotels & Resorts when you book
Best Available Rate in a Meritus
Club room or Suite room.
Enjoy Complimentary access to the Meritus Club Lounge
which includes:
• Breakfast for 2, afternoon tea with selection of pastries and
evening full bar service with wide selection of canapés
• Late check-out until 6 pm, subject to availability
• 20% discount on food and beverages at the hotel restaurants,
excluding room service
• 20% discount on laundry services
• Internet Access in guestroom and Meritus Club Lounge
Book on-line at www.meritushotels.com or call respective hotels reservation at:
Mandarin Orchard Singapore +65 6737 2200 Marina Mandarin Singapore +65 6845 1188 Meritus Pelangi Beach Resort & Spa, Langkawi +604 952 8888 Meritus Mandarin Haikou +86 898 6854 8888
Enjoy renting a car in Thailand with
Avis, and get a discount of 50% on local rates and customer also receive 1,000 Miles.
As a leading car rental in Thailand, Avis offers business and leisure customer wide range of vehicles and location more than 20 locations in Thailand.
As a Royal Orchid Plus Member, you can take the advantage of this offer by simply quoting the Avis Worldwide Discount (AWD) number:
Y795000. DOUBLE MILES is valid for minimum 3 days rental or longer.
Book online at www.avisthailand.com
On-Line Service Telephone
Bangkok, Thailand 66 (0) 2356 1111
Chiang Mai, Thailand 66 (0) 53 920 952-3
Krabi, Thailand 66 (0) 75 701 591-3
Phuket, Thailand 66 (0) 76 360 444
Hat Yai, Thailand 66 (0) 74 230 445
Australia-Wide 1 300 651960
Beijing, China 86 10 851 50088
Brussels, Belgium 32 2 502 47 44
Copenhagen, Denmark 45 33 750 190
Frankfurt, Germany 49 69 9287 4445
Hong Kong, China 852 2179 7700
Jakarta, Indonesia 62 21 230 2552
Kuala Lumpur, Malaysia 603 2034 6999
London, United Kingdom 44 207 907 9532
Los Angeles, USA 1 800 426 5204
Madrid, Spain 34 91 782 0520-2
Manila, Philippines 63 2 812 4744
New Delhi, India 91 11 5149 6100
Osaka, Japan 81 3 3503 3311
Paris, France 33 1 556 88076
Penang, Malaysia 60 (0) 4 226 6000
Rome, Italy 39 06 4781 3302
Seoul, South Korea 82 2 3707 0199
Shanghai, China 86 21 3366 4000 Singapore 65 6210 5027 Stockholm, Sweden 46 8 5988 3615 Taipei, Taiwan 886 2 8772 5222 Tokyo, Japan 81 3 3503 3311 Zurich, Switzerland 41 44 215 65 06